Novotel Krakow City West
Novotel Krakow City West
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8.8
Excellent

"Excellent place to stay!"

Bianca

|

March 28, 2018

VIP Room Novotel Krakow City West
VIP Room
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Lobby Novotel Krakow City West
Lobby
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Lobby Novotel Krakow City West
Lobby
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Interior view Novotel Krakow City West
Interior view
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See map Novotel Krakow City West
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Very good
Location
7.3
See all 6 photos Novotel Krakow City West
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Excellent
From 33 reviewsSee what guests said
8.2
/
10
Excellent room comfort and quality
8.9
Value for money8.2
Location rating7.3
Nearest airportJohn Paul II International Airport Krakow-Balice (KRK)
Distance to airport8.3 km
  • Free Wi-Fi in all rooms!

  • Sauna

  • Air conditioning

  • Bar

Room choices
8.9
Excellent
Room comfort & quality
Twin Standard
Twin Standard
...
  • Room size: 30 m²/323 ft²
  • Street view
  • 1 queen bed and 1 sofa bed
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Superior Room
Superior Room
...
  • Room size: 30 m²/323 ft²
  • Street view
  • 1 queen bed and 1 sofa bed
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Superior Twin Beds
Superior Twin Beds
...
  • Room size: 30 m²/323 ft²
  • Street view
  • 2 single beds
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VIP Room
VIP Room
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
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Standard Room 2 double beds with complimentary internet
Standard Room 2 double beds with complimentary internet
...
  • Non-smoking
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Superior Novation Room 1 queen size bed + convertible sofa with complimentary WiFi
Superior Novation Room 1 queen size bed + convertible sofa with complimentary WiFi
...
  • Non-smoking
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Superior
Superior
...
  • Separate shower/bathtub
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Superior Hot Deal King Bed
Superior Hot Deal King Bed
...
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    Standard With Breakfast Double Bed
    Standard With Breakfast Double Bed
    ...
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      Room Deluxe
      Room Deluxe
      ...
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        More about Novotel Krakow City West

        More about Novotel Krakow City West

        An overview

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What they offer

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        Property's guest policies

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        Some helpful facts

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        Real reviews from real guests

        Agoda Reviews (33)Booking.com Reviews (808)
        8.2
        /
        10
        Cleanliness8.7
        Facilities8.2
        Location7.3
        Room comfort and quality8.9
        Service8.4
        Value for money8.2
        Provided by verified guests of Agoda
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        All guests (33)
        Showing 25 verified guest comments
        12
        6.8
        Good
        Kenneth
        Couple
        Superior Room
        Stayed 3 nights in July 2018
        Overall a nice hotel with rice restaurant”
        Spacious room with nice restaurant. Location is a bit far but I would recommend using Uber or other services. Bad things about this hotel is the bed and the bugs. The bed is terrible, with some bed springs already weakened to one side so it’s uneven and too soft. Don’t know why but my room is infested with these little insects attracted to the lights (could be when the window was opened; I live on the ninth floor). The bath tub is slippery and I almost fell. It’s best that you be cautious inside the tub. I would have expected the receptionists’ attitude to be better... but it’s not a deal breaker
        Reviewed July 24, 2018
        8.8
        Excellent
        Bianca from Singapore
        Family with teens
        Superior Room
        Stayed 2 nights in June 2017
        Excellent”
        We love the the sudoko-theme room so much! My husband and girl had fun cracking their heads finding the clues and solved the game. There was a prize for the solving the game too! We appreciate very much for the takeaway breakfast as we had to leave the hotel early for the concentration tour. Excellent place to stay!
        Reviewed March 28, 2018
        5.6
        CLIFF from United Kingdom
        Solo traveler
        Superior Room
        Stayed 1 night in March 2017
        Novotel Krakow West”
        Booked the room on the information in the write up of the hotel. 20-minutes to the old town. Now to me that is a short walk and there is very few who pass me. Eventually took me close to 40-minutes walk to the main square. According to the hotel the old town is 4-kilometres away..20-minutes? you would have to be jogging to get there in that time. Misinformation. You only have to Google walking speed. Room was large with mini bar and tea making facilities. Booked the room on-line for 58 GBP but the breakfast and car parking bumped the final bill to 92 GBP. It does have an indoor swimming pool and a Gym.
        Reviewed April 06, 2017
        9.0
        Exceptional
        JAMES from United Kingdom
        Couple
        Superior Room
        Stayed 1 night in July 2015
        GOOD VALUE AND ROOMS CLEAN AND COMFORTABLE”
        ROOM, FREE SHUTTLE TO TOWN, STAFF
        We only stayed one night and this was perfect for us. the hotel was comfortable with a large room. Shuttle bus to town very handy.
        Reviewed July 28, 2015
        5.0
        ariel from France
        Solo traveler
        Superior Room
        Stayed 1 night in April 2015
        twin bed room for one person...”
        They did not want to change my twin bed room for a single bed room even if i was alone...
        Reviewed April 03, 2015
        6.7
        Good
        John from United Kingdom
        Solo traveler
        Superior Room
        Stayed 5 nights in June 2014
        Nice hotel but too far away from main square. An ”
        Staff, food and clean
        was fine but the location is not good and taxis costs add up
        Reviewed July 09, 2014
        8.0
        Excellent
        Witold from Australia
        Couple
        Superior Room
        Stayed 4 nights in July 2013
        Very comfortable stay.”
        Location , food and room comfort.
        Enjoyable would go back there again on my next visit to Krakow.
        Reviewed July 14, 2013
        8.7
        Excellent
        Herrizon from Germany
        Group
        Superior Room
        Stayed 2 nights in May 2013
        Nice hotel nice room nice pool”
        clean room, good location, friendly staffs
        The hotel is located not so far from the krakow city center (around 4km/10 min with car). The rooms were spacious und very clean. A positive thing is that the hotel has its own spa area, containing indoor pool and sauna, a perfect solution for relaxing after walking the whole day.
        Reviewed June 05, 2013
        8.7
        Excellent
        kazuko from Japan
        Couple
        Superior Room
        Stayed 2 nights in March 2013
        I really enjoyed my stay in this hotel.”
        clean room,big size bed,kind stuff
        Reviewed April 24, 2013
        8.0
        Excellent
        paul from United States
        Couple
        Stayed 2 nights in December 2012
        Very Nice hotel, even good location ”
        price
        clean rooms, and frandely staffs, But expensive breakfast. have to pay for car parking.
        Reviewed December 15, 2012
        9.3
        Exceptional
        Wai from Hong Kong
        Group
        Stayed 2 nights in July 2012
        budget hotel with nice environment ”
        near karkow airport, 15 minutes away
        stated for 2 nights, and with basic living needs, decoration is in 90s, with old-style tv (CRT type) and wire-only internet, the room with 2 double bed, which enough for 4 persons to sleep in this room, and staff are great.
        Reviewed July 20, 2012
        10.0
        Exceptional
        Wai from Hong Kong
        Group
        Stayed 2 nights in July 2012
        nice and pleasant stay”
        bed are large
        15mins taxi to the city centre, but it is good news for those who need to go to the airport, it took 15 minutes from hotel to the airport, and the room is large, and having two greats, room with crt tv, locker, paid minibar and free wire-only internet access.
        Reviewed July 20, 2012
        7.7
        Very good
        Hrvoje from Croatia
        Solo traveler
        Stayed 2 nights in June 2012
        Nice hotel, 4 stars amsnities”
        Excellent room and service
        It was lovely stay. Staff is very curteous and service is at the lever of the 4 stars hotel. Room is big and comfty, location is close by the city center if u are with the car. Pool is small and should be better for this categorization of hotel.
        Reviewed June 23, 2012
        9.3
        Exceptional
        Teodora from United Kingdom
        Business traveler
        Stayed 1 night in November 2011
        Lovely hotel”
        clean
        Lovely bed, massive and comfortable.Clean hotel with great staff, all of them very nice and friendly.
        Reviewed December 04, 2011
        8.3
        Excellent
        robert from United Kingdom
        Couple
        Stayed 3 nights in October 2011
        recommended”
        clean comfy and a touch of class
        our first time in poland. this novotel compares very favourably with our other short breaks in this hotel chain. staff are professional and friendly, english is well spoken. rooms are very well furnished and comfortable. for the money it is spot on. the bar is affordable and much cheaper than what is normally expected in hotels of this standard. the 20 minute taxi ride into the town centre is under £5 sterling and the location of the hotel to town is not a problem. breakfast has a good selection and is priced at about £10. we would stay in this hotel again without hesitation.
        Reviewed October 13, 2011
        7.7
        Very good
        Lars from Sweden
        Couple
        Stayed 3 nights in August 2011
        Nice hotel with good service”
        Nice rooms and swimming pool. Nice reception people.
        A bit faar from old town but the free shuttle bus was very conveniant. Comfortable rooms and a nice restaurant made the visit enjoyable.
        Reviewed August 19, 2011
        10.0
        Exceptional
        Joan from United States
        Family with young children
        Stayed 1 night in March 2010
        clean, classy 5star hotel w/ grt food pool sauna”
        classy, 5 star. clean rooms, comfortable beds excellent top class restaurant. great indoor pool, hot tub, sauna. Private secured parking. A+
        none
        classy, 5 star. clean rooms, comfortable beds excellent top class restaurant. great indoor pool, hot tub, sauna. Private secured parking. Right next to old downtown. A+
        Reviewed April 06, 2010
        7.7
        Very good
        NamJoon from South Korea
        Business traveler
        Stayed 1 night in August 2008
        So so”
        Hotel facilities are good. Swimming pool, restaurant are good.
        The refrigerator in a room is locked. Is is very inconvenient.
        Th location is far from city center. It is not easy to find the way to the hotel. Parking fee is so expensive. But the beds are big enough, so very comfortable. Room is very clean. Overall estimation is above the average. I am satisfied, it is goog considering price. I recommend this hotel to others. Thank you.
        Reviewed August 22, 2008
        8.8
        Excellent
        Ronald from Poland
        Solo traveler
        Superior Room
        Stayed 5 nights in August 2016
        Uitstekend hotel”
        goed hotel, faciliteiten uitstekend, kamer worden goed schoon gehouden, ontbijt zeer uitgebreid en goed. entertainment 's-avonds matig. Het verzorgen van een gratis shuttle service met het vliegveld zou prettig zijn.
        Reviewed September 05, 2016
        7.6
        Very good
        Motohiko from Japan
        Business traveler
        Superior Room
        Stayed 1 night in November 2018
        恐ろしいエレベーター”
        ホテルの部屋や従業員の方々によるサービス、食事の質、は問題ありませんでしたが、エレベーターが非常に恐ろしかったです。エレベーターは全部で3機ありましたが、向かって一番右のエレベーターはドアが閉まりませんでした。逆に一番左のエレベーターはドアが開かず閉じ込められました。非常アラームを押しましたが、誰も助けに来ませんでした。(聞こえていない?)運良く上下の移動を繰り返した後に脱出する事が出来ましたが、大変怖い思いをしました。
        Reviewed November 27, 2018
        12
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