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542 reviews
542 reviews
Big Room and Very Clean.
Good location and view.
The parking space is big enough and the location is ok.
Our room was very spacious and absolutely lovely.
Good breakfast.
8.4
Location rating score
In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the City Center part of Bandar Lampung, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Pasir Putih Beach. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.
Certifies impeccable cleanliness, hygiene, and contactless safety practices
Airport transfer
Valet parking
Shuttle service
Free Wi-Fi in all rooms!
Front desk [24-hour]
Check-in/out [express]
3 travelers have booked today.
Value for money | 8.1 |
Location rating | 8.4 |
Nearest airport | Radin Inten II Airport (TKG) |
Distance to airport | 24.4 km |
What time is check-in and check-out at Novotel Lampung Hotel?
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to Novotel Lampung Hotel?
Novotel Lampung Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 259500 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Novotel Lampung Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Novotel Lampung Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Bandar Lampung with private transportation, the hotel can arrange both taxis or car rental.
Is breakfast offered at Novotel Lampung Hotel?
Wake up to a great buffet breakfast at Novotel Lampung Hotel. Adults can enjoy breakfast offered with an additional charge of 200000 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.
What is the smoking policy at Novotel Lampung Hotel?
Novotel Lampung Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.
What restaurants are nearby Novotel Lampung Hotel?
Restaurants including Bakso Sonhaji Sony, Jumbo Kakap and Waroeng Diggers are popular in Novotel Lampung Hotel’s neighborhood which is known as City Center.
What popular shopping places are close to Novotel Lampung Hotel?
Shopping options in Novotel Lampung Hotel’s City Center neighborhood include Central Plaza.
What are popular attractions near Novotel Lampung Hotel?
Novotel Lampung Hotel’s location in the City Center neighborhood makes it close to famous attractions including Al Furqon Grand Mosque, Thay Hin Bio Temple and Masjid Agung Al Furqan.
What popular natural sightseeing spots are close to Novotel Lampung Hotel?
Novotel Lampung Hotel’s nearby natural sights include Condong Island, Gunung Kunyit and Bukit Sulah located in the same City Center area.
10
"Big Room and Very Clean."
Aji
|
March 11, 2019
9.6
"Good location and view."
rya
|
January 24, 2023
9.6
"The parking space is big enough and the location is ok."
Febrini
|
July 22, 2021
Novotel Lampung Hotel
Wake up to a magical day and enjoy all that Bandar Lampung offers with a stay at Novotel Lampung Hotel.
The range of services provided by Novotel Lampung Hotel ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi, car hire and shuttle services to help you get to where you want to go in Bandar Lampung.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Guestrooms at Novotel Lampung Hotel are fitted with all the amenities travelers need. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms have daily newspaper, television and cable TV to keep guests entertained. The hotel also provides guests with a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms.
Novotel Lampung Hotel also provides a hair dryer, toiletries and towels in bathrooms for select rooms.
Dining and things to do
Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's karaoke rooms, bar and nightclub.
If you're truly selective about eating, you'll be grateful for the in-house BBQ facilities available here.
Novotel Lampung Hotel lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. The hotel's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. Pamper and indulge yourself with a visit to the massage, hot tub, steam room, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps.
For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. In a competitive mood? Get sporty with your travel group or other guests at the ping-pong table and yoga room in the hotel. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.
Around the property
Visit the sights and local attractions of Bandar Lampung during your stay at the hotel. Whatever you may be looking to buy on your trip to Bandar Lampung, chances are you'll find it at Boemi Kedaton Mall located 5.9 km away.
8.7
View
13 mentions
Food & Dining
8 mentions
Breakfast
7 mentions
Swimming Pool
7 mentions
8.4
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information
In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information
The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related hotel operations and preventative measures
Due to COVID-19 circumstances a dedicated hotline has been made available to guests in order to answer questions and best prepare their stay
Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.
Show reviews that mention
best hotel in Bandar Lampung”
best view....kind staff...best location...good breakfast...comfort bed..
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Dear Tina, Thank you for taking the time to tell us about your experience at the Novotel Lampung. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rulvastina Randy General Manager
perfect”
perfect view from bedroom. very nice and friendly staffs. delicious breakfast and many varieties. definitely will go back when visiting Lampung!
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Dear Ms Aan, Thank you for taking the time to tell us about your experience at the Novotel Lampung. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lalu Aswadi Jaya General Manager
Great stay in Lampung”
Best hotel in lampung, breakfast choice have a lot variations. The taste could be improved but we'll have so many choices from indonesian, western, vegetarian, traditional food, etc. The room is big, the bed so comfy and very big. The parking space is big enough and the location is ok.
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Dear Febrini, Thank you for taking the time to tell us about your experience at the Novotel Lampung. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Samian Rais General Manager
Great Hotel ”
Big Room and Very Clean...Breakfast is excellent. Staffs are excellent.
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Dear Mr. Aji, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly. Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager
Review”
Best Place.. Best Facility.. Best Staff
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Dear Felix, Thank you for taking the time to tell us about your experience at the Novotel Lampung. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rulvastina Randy, General Manager
Ocean view”
The hotel is located at the city center. It has ocean and mountain views. A very good view. The breakfast is delicious.
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Exceptional”
Perfect hotel for bussines and vacation.
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Dear Lila Thank you for taking the time to tell us about your experience at the Novotel Lampung. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rulvastina Randy General Manager
Good”
Bagus, sayangnya jauh dr kulineran
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Dear Afif, Thank you for taking the time to tell us about your experience at the Novotel Lampung. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Samian Rais, General Manager
Best view”
I got view of the ocean and mountain, stunning! Adi (or Ardi) at the reception did a great service, speedy check-in and check-out service, and car arrangement. Room service is good, but you may find it pretty pricet for such town. Overall, it was a good stay, my daugher and I enjoyed it.
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Dear Leni, Thank you for taking the time to tell us about your experience at the Novotel Lampung. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lalu Aswadi Jaya General Manager
Good hotel in Lampung”
Big area hotel with great view of “Teluk Lampung”, the room is big, breakfast delicious. They has karaoke and central stage for your enteraintment. Its not much things to do outside the hotel area since it a bit far from the city central
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Dear Mr. Rommy, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly. Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager
Lux hotel, meals need more improvement”
Meals need more improvement. In taste and variety. We had 2 days meetings, the coffee breaks snack so basic. Cakes and cakes. Better have fresh fruits.
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Dear Febrina, Thank you for taking the time to tell us about your experience at the Novotel Lampung. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Samian Rais General Manager
Good hotel”
Good room, swimmibg pool, have sauna ana warm pool but only for men Location are not in the city..but still not far. Sea view is good
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Dear Astri, Thank you for taking the time to tell us about your experience at the Novotel Lampung. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Samian Rais General Manager
Great facilities and breakfast”
Pros: huge pool, nice gym and sauna, comfy big bed, mouth-watering breakfast with lots of choices, fantastic sea view Cons: -
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service dissapointed for the old couple ”
i booked this hotel for my parents and my sister..whole package worth it but my parents said they dissapointed with the service for the check in they need to wait 2 hours for the room, they already tired and also because my sister bring her baby. please consider with the family which coming with the young kid and baby, when they waiting the hotel doesn't give anything, i hope the hotel need to improve their services especially for the old couple and baby, kinda dissapointed with the amount money that i spend in your hotel but the service sucks.
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Dear Ms Laura, Warmest Greeting from Novotel Lampung, Thank you for your comments posted in you have encountered during your stay with us. We appreciate your constructive feedbacks, and we value them positively, as it enables us to monitor that we are providing the level of facilities and services that our guests deserve and expect. We would like to sincerely apologize for the inconveniences caused to you. We have taken notes of your comments and the respective Department Heads would do immediate follow up for improvements. At Novotel Lampung, it is our aim to always provide an exceptional experience for every customer; therefore your feedback is very important to us. We would very much like the opportunity to further discuss with you regarding your concerns in order to get a deeper insight into your overall experience of the hotel and redeem your faith. Regards, Lalu Aswadi Jaya, General Manager.
Bad key room system for family w/ children”
We have booked 3 rooms for our family , including kids. For using the lift, the roomkeys system works only for certain level and unfortunately, our 3 rooms were spreads in 3 levels. We got a big problem to run from one to another room, the marketing staffs promise us to arrange the 3 rooms in the same level. But it didn’t happened. It was terrible to booked 2or more rooms for family travellers.
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Dear Ricky, Thank you for taking the time to tell us about your experience at the Novotel Lampung. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Samian Rais, General Manager
Bad roomkey system”
We booked 3 rooms for our family with children. The Lift is using a roomkey system and can stop only according the the room level. The problem began , when we want run from one room to onother room, since our 3 rooms located in 3 different levels. The marketing staffs promise us to arrange the 3 rooms in 1 level, but it was not happened.
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Dear Ricky, Thank you for taking the time to tell us about your experience at the Novotel Lampung. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Samian Rais, General Manager
Weekend at Lampung”
Novotel is nice view hotel
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Dear Ms.Feniliana , Thank you for taking the time to tell us about your experience at the Novotel Lampung. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lalu Aswadi Jaya General Manager
Very good”
Breakfast is below standard. Cleanliness is standard. Good facilities
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Dear Jemmy, Thank you for taking the time to tell us about your experience at the Novotel Lampung. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Samian Rais General Manager
Booked During High Season ”
Maybe it's because we booked it during the high season (XMAS) so we didn't get a good experience during our stay here. We already booked for 4 days, 3 night. First, the AC in our room was extremely hot, and it seemed that someone had already used our room before us because the towel was not well placed and wet, and the toothbrush glass wasn't placed upside down. Then, I had to call the service many time just for one issue, so during our first night I already made 7-8 calls. The night at the second day the service called us and said that we should move to another room because there is technical problem in our room. So yeah, its tiring, we had to move alllll our belongings when we were actually preparing to sleep. Once again I know it's because of the high season so all the staffs seemed to be overwhelmed, but it's Novotel. You should prepare your service in any kind of condition.
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Dear Ms Widya, Warmest Greeting from Novotel Lampung, Thank you for your comments posted in you have encountered during your stay with us. We appreciate your constructive feedbacks, and we value them positively, as it enables us to monitor that we are providing the level of facilities and services that our guests deserve and expect. We would like to sincerely apologize for the inconveniences caused to you. We have taken notes of your comments and the respective Department Heads would do immediate follow up for improvements. At Novotel Lampung, it is our aim to always provide an exceptional experience for every customer; therefore your feedback is very important to us. We would very much like the opportunity to further discuss with you regarding your concerns in order to get a deeper insight into your overall experience of the hotel and redeem your faith. Regards, Lalu Aswadi Jaya, General Manager.
Good”
Clean hotel but need to improve sound protection in guest room, we can heard sound of knocking/chair from above room also we can heard someone in beside room turn on-off lamp etc … Hotel only gave 1 room key , it’s troublesome when need to checking-taking care children in other room and/or need to go out room & use lift while wife in the room.
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Dear Chunliadi, Thank you for taking the time to tell us about your experience at the Novotel Lampung. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Samian Rais, General Manager