Novotel Lombok Resort & Villas
Novotel Lombok Resort & Villas
See all 63 photos
Superior Twin Beds - View Novotel Lombok Resort & Villas
Superior Twin Beds - View
See all 63 photos
Lobby Novotel Lombok Resort & Villas
Lobby
See all 63 photos
Interior view Novotel Lombok Resort & Villas
Interior view
See all 63 photos
Beach Novotel Lombok Resort & Villas
Beach
See all 63 photos
See map Novotel Lombok Resort & Villas
See map
Location
Excellent
8.0
See all 63 photos Novotel Lombok Resort & Villas
See all 63 photos
Removed from saved list

Novotel Lombok Resort & Villas

Have a question for Novotel Lombok Resort & Villas?
Excellent
From 881 reviewsSee what guests said
8.0
Recommended by 84% of guests
  • Airport transfer

  • Private beach

  • Currency exchange

  • Free Wi-Fi in all rooms

Room choices
8.3
Excellent
Room comfort & quality
Superior Twin Beds
Superior Twin Beds
...
  • Garden view
  • 26 m²/280 ft²
  • 2 single beds
Enter dates to see prices
Superior Family Room
Superior Family Room
...
  • Garden view
  • 52 m²/560 ft²
  • 2 king beds and 2 sofa beds
Enter dates to see prices
Deluxe Family Terrace
Deluxe Family Terrace
...
  • Garden view
  • 64 m²/689 ft²
  • 2 king beds and 2 sofa beds
Enter dates to see prices
Private Villa
Private Villa
...
  • Garden view
  • 57 m²/614 ft²
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Superior King Bed
Superior King Bed
...
  • Garden view
  • 26 m²/280 ft²
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Private Pool Villa One Bedroom
Private Pool Villa One Bedroom
...
  • Pool view
  • 57 m²/614 ft²
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Deluxe King Room
Deluxe King Room
...
  • Garden view
  • 32 m²/344 ft²
  • 1 king bed and 1 sofa bed
Enter dates to see prices
garden pool villa
garden pool villa
...
  • Garden view
  • 57 m²/614 ft²
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Deluxe Twin Room
Deluxe Twin Room
...
  • 33 m²/355 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
Villa Hot Deal
Villa Hot Deal
...
  • Garden view
  • 57 m²/614 ft²
  • 1 double bed and 1 king bed
Enter dates to see prices
Have a question for Novotel Lombok Resort & Villas?
Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

Sign in now
More about Novotel Lombok Resort & Villas

More about Novotel Lombok Resort & Villas

An overview

Show more

Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less

What they offer

Show less

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show more

Guest policies

Show more

Some helpful facts

Show more

Real reviews from real guests

Agoda Reviews (881)Booking.com Reviews (572)
8.0
Excellent
Read reviews from:
Cleanliness8.4
Facilities8.0
Location8.0
Room comfort and quality8.3
Service8.3
Value for money7.5
Provided by verified guests of Agoda
Filter guest comments by:
Language
English
Bahasa Indonesia
Français
日本語
more
Room type
Superior Twin Beds
Deluxe King Room
Superior King Bed
Private Pool Villa One Bedroom
more
Sort guest comments by:
Search reviews
Now you can search for any keyword within the reviews
Showing 814 verified guest comments
12345
3.2
jessie from Australia
Couple
Superior King Bed
Stayed 3 nights in May 2018
If it wasn’t for the lack of choice of hotels in the area, I wouldn’t have picked it. Won’t return”
pro: the hotel is sitting on a beach, in saying so, out of our 4 days stay there, we might have spent only 2 hours on the beach due to course sand and the constant haggling by local vendors. We also had 2 amazing sasak massage on our first night. Major con: the hotel needs some serious update. It reminded me of staying a club med resort but in the 90s. The bath towels looked like they haven’t been replaced since the 90s, the bathroom was poorly cleaned and maintained, ants crawling on the bed side table, the telephone was so dirty it literally smelled. You’d think with Novotel being a major hotel chain, they’d would have some sort of housekeeping checklist, or maybe they do, but they never used it? The first night they forgot to replace the empty tissue box, the second night they didn’t clean the phone like I’ve reminded them to, the third night it was a missing towel. At that point, I wasn’t even surprised anymore. My list goes on however it looks like I’m running out of space
Reviewed May 15, 2018
8.4
KHAIRUL from Malaysia
Family with young children
Superior King Bed
Stayed 1 night in April 2018
Should have stayed longer”
Nice way to end my trip to Lombok, wish I stayed here for at least 2 nights because I wanted to stay in a hotel close to the airport.
Reviewed May 01, 2018
Dear KHAIRUL, Greetings from Novotel Lombok Resort and Villas! Thank you for sending us your great feedback! We are pleased to know that your stay has been very good one, and that we are pleased to read that you particularly liked our facilities. Thank you again and we do hope to welcome you back for an even better experience. Regards, Robby Irawan Asst. Guest Experience Manager
Responded May 03, 2018
Novotel Lombok Resort & Villas
4.8
LI from Singapore
Couple
Superior King Bed
Stayed 2 nights in April 2018
Cannot recommend it ”
We stayed for two nights however I would find it difficult to recommend it to friends. - Breakfast buffet was very ordinary (i.e only one choice of fresh fruit juice available) - Hotel activities (i.e weaving "class" & night market - to find out that it was conducted by the local vendors who were trying to sell coconuts, pineapples, handmade bracelets etc), yoga classes not complimentary - Pool: Small for such a big establishment - Beach: Murky water - not great for swimming or snorkelling (equipment rental only free for 1 hr) I recommend everybody to think twice before staying here. You can get much better accomodation, quality and food for better at the same rate or cheaper .
Reviewed April 27, 2018
Dear LI, Greetings from Novotel Lombok Resort and Villas! Thank you for taking your time to send us your feedback! Firstly, we would like to express our sincerest apologize for disappointment you have been through during your stay at our resort. We are really sorry to know that our facilities did not meet your expectations and that we are sorry to read that your breakfast experience was not really good. Please rest assured, that I have shared your feedback to entire team for us to take appropriate action. Again we sorry for all your inconveniences and we do hope to welcome you back and provide a better service. Regards, Robby Irawan Asst. Guest Experience Manager
Show more
Novotel Lombok Resort & Villas
8.4
Glenn from United States
Solo traveler
Superior Room with breakfast
Stayed 1 night in April 2018
Favorite place in Lombok”
Great facilities, beach and berugaqs were the highlight. Room is nice and the restaurants in Kuta are pretty good now.
Reviewed April 09, 2018
Dear Glenn, Greetings from Novotel Lombok Resort and Villas! Thank you for taking your time to send us your feedback! We are glad to know that your stay was very good and that our resort become your favorite place in Lombok. Thank you again for your feedback and we do hope to welcome you back soon! Regrads, Robby Irawan Asst. Guest Experience Manager
Responded April 26, 2018
Novotel Lombok Resort & Villas
9.2
Anne from United Kingdom
Family with teens
Superior King Bed
Stayed 4 nights in March 2018
Stunning beach, Superb staff, Recommend”
We stayed 4 nights at the Novotel. The private beach overlooks a stunning view. There are comfortable pondoks & sunbeds for guest use. The staff cannot do enough to assist. Excellent meals at the restaurant for dinner & breakfast. Lunch can be served at the beach. The hotel organised a superb day out for us to snorkel at Gili Nanggu with a driver called Medi who was so helpful. Really relaxing time. Thoroughly recommend it.
Reviewed March 31, 2018
Dear Anne, Warm greeting from Novotel Lombok Resort and Villas! Thank you for sending us your great feedback! We are pleased to know that your stay was excellent and that we are delighted to our staffs were able to make you feel welcomed and valued. Thank you again for your kind recommendation and we certainly hope to welcome you for another better experience. Regards, Robby Irawan Asst. Guest Experience Manager
Show more
Novotel Lombok Resort & Villas
9.6
mahmoud from Egypt
Couple
Superior King Bed
Stayed 3 nights in March 2018
Paradise”
Superb hotel for relaxing, sandy beach with magnificent view, Tasty food with wide variation in both breakfast and dinner
Reviewed March 21, 2018
Dear mahmoud , Warm greeting from Novotel Lombok Resort and Villas! It is our pleasure to know that you had enjoyable stay at our resort and that you particularly loved our facilities. As well as we are glad to know that you had great experience throughout our foods. Thank you again and we hope to see you soon! Regards, Robby Irawan Asst. Guest Experience Manager
Responded April 26, 2018
Novotel Lombok Resort & Villas
9.6
yusi from Indonesia
Couple
Superior King Bed
Stayed 2 nights in February 2018
Exceptional”
Wonderful upgraded! Thank you so much. This is an amazing hotel and it was a great pleasure. We were very pleased with our room and put us there no extra charged and the views are amazing from there.
Reviewed February 27, 2018
Dear Yusi, Greetings from Novotel Lombok Resort and Villas! Thank you for taking your time to send us your feedback! We are pleased to know that your stay was wonderful and that it is our great pleasure to know that you loved our facilities. Thank you again for your kind feedback and we hope to welcome you back for an even better experience. Regards, Robby Irawan Asst. Guest Experience Manager
Show more
Novotel Lombok Resort & Villas
7.6
Rodney from United States
Family with young children
Deluxe King Room
Stayed 5 nights in October 2017
Nicest place to stay in Kuta, Lombok ”
Really nice stay. Had lots of fun. Room was a bit small but comfortable. Food really good, facilities nice. Just a bit expensive.
Reviewed February 05, 2018
Dear Rodney , Greeting from Novotel Lombok Resort and Villas! Thank you for sending us your great feedback! We are delighted to know that you had a really nice stay with us and that you particularly liked and enjoyed facilities provided by our team. Thank you again for your feedback and we hope to see you soon! Regards, Robby Irawan Asst. Guest Experience Manager
Responded April 26, 2018
Novotel Lombok Resort & Villas
7.6
Seong from Malaysia
Family with teens
Superior Family Room
Stayed 1 night in December 2017
Formation of small islands at the sea front of the hotel”
The hotel has its own private beach. Very beautiful scenary surrounding the hotel. You can watch the sea waves at a comfortable area in the hotel. If you want to be away from the busy city, this is the hotel to stay.
Reviewed December 22, 2017
Dear Seong, We very much appreciate and thank you for taking your precious time to evaluate your stay at Novotel Lombok Resort & Villas. It is always a great pleasure to receive feedback from our valued guests. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we will make sure your next visit will be as pleasant as the previous one. Sincerely, Jan Kroeckel General Manager
Show more
Novotel Lombok Resort & Villas
10.0
Pheobe from Malaysia
Couple
Superior King Bed
Stayed 1 night in October 2017
Very good”
I recommand this hotel to everybody who wants to rest on their vacation. It's a little paradise!
Reviewed October 26, 2017
Dear Ms. Pheobe, Many Thanks for such fantastic feedback! On behalf of the entire Novotel team, please accept our sincerest gratitude for leaving us comment. The team here is so proud of the facilities and services we are able to provide for our guests and it is always great to see that these are appreciated. Once again, thank you for choosing us for your valuable holiday in Lombok! We look forward to welcoming you back here again. Best regards, Jan Kroeckel General Manager
Show more
Novotel Lombok Resort & Villas
12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices