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8.1
Excellent
1,586 reviews
1,586 reviews
"The room was clean and tidy."
"The best part of the hotel is their location."
"Good location to view the Mandelika racing field" from this hotel."
"Hotel area was quite large and beautiful, with good facilities."
"The breakfast buffet had so many options we couldn’t pick."
8.2
Excellent
Location rating score
Novotel Lombok Resort & Villas
In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Kuta part of Lombok, this property puts you close to attractions and interesting dining options. Be sure to set some time aside to visit Gili Trawangan as well as Kuta Beach - Lombok nearby. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.
Hygiene Plus
Check-in [24-hour]
Airport transfer
Excellent breakfast
Excellent view
Certifies impeccable cleanliness, hygiene, and contactless safety practices
Front desk [24-hour]
Airport transfer
Car park
Free Wi-Fi in all rooms!
Fitness center
Spa
Check-in/out [express]
Luggage storage
6 travelers have booked today.
Value for money | 7.7 |
Distance to city center | 50km |
Location rating | 8.2 |
Nearest airport | Lombok International Airport (LOP) |
Distance to airport | 15.9 km |
What types of facilities are offered for children at Novotel Lombok Resort & Villas?
While on holiday with your family, your children can also discover the fun in sports and recreation facilities offered at Novotel Lombok Resort & Villas which include kids club, kids pool, and children's playground.
What bars are nearby Novotel Lombok Resort & Villas?
While lounging at Novotel Lombok Resort & Villas, indulge in your evening or night out at Lipstic Karaoke Bar, Ketapang Cafe, and Ibu Ati Restaurant to make the most out of your nightlife.
When was Novotel Lombok Resort & Villas built?
Novotel Lombok Resort & Villas was built in 1997.
How many floors does Novotel Lombok Resort & Villas have?
Novotel Lombok Resort & Villas has a total of 3 floors.
How long do guests usually stay at Novotel Lombok Resort & Villas?
Verified past guests that have stayed at Novotel Lombok Resort & Villas had an average nightly stay of 2 nights at this property.
At what time of the year is Novotel Lombok Resort & Villas most popular?
Novotel Lombok Resort & Villas's most popular month where verified guests have stayed the most is in June.
What do travelers love most about Novotel Lombok Resort & Villas?
Past guests that stayed at Novotel Lombok Resort & Villas have given this property a rating of 8.483 for its remarkable cleanliness as the main highlight for their stay.
What is the average rating that past Families with young children have given to Novotel Lombok Resort & Villas?
Past families with young children that have stayed at this property have given Novotel Lombok Resort & Villas an average rating of 8.2. You can look up more in depth customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.
What are popular attractions nearby Novotel Lombok Resort & Villas?
Novotel Lombok Resort & Villas’s location in the Kuta neighborhood makes it close to well-known points of interest including Kuta Beach - Lombok.
What time is check-in and check-out at Novotel Lombok Resort & Villas?
Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Visitors checking in or out before or after the designated periods may be charged an additional fee.
Is breakfast offered at Novotel Lombok Resort & Villas?
Wake up to an amazing � la carte, continental, and buffet breakfast at Novotel Lombok Resort & Villas. Customers can enjoy breakfast offered with an additional charge of 181000 IDR for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the resort.
10
"The room was clean and tidy."
Raden
|
May 15, 2022
8.4
"The best part of the hotel is their location."
Janeth
|
April 25, 2023
9.2
"Good location to view the Mandelika racing field" from this hotel."
Fariati
|
March 25, 2023
Experience Luxury and Convenience at Novotel Lombok Resort & Villas
Discover a world of comfort and indulgence at Novotel Lombok Resort & Villas, a 4.0 star hotel located in Lombok, Indonesia. With 24-hour room service, laundry service, safety deposit boxes, and concierge services, our hotel ensures that your every need is met. Relax in our air-conditioned rooms complete with bathrobes, hair dryer, television, mini bar, and balcony/terrace with stunning views of the private beach. Stay connected with our Wi-Fi in public areas and Free Wi-Fi in all rooms. Enjoy a refreshing dip in our outdoor pool, or indulge in a massage, fitness center, or spa treatment. For the adventurous, we offer water sports (non-motorized), fishing, diving, canoe, snorkeling, and surfing lessons. Dine at our halal restaurant or enjoy a drink at our coffee shop, bar, or restaurant. We also offer a convenience store, gift/souvenir shop, and ticket service. Our hotel also provides airport transfer, tours, taxi service, and car hire. With express check-in/check-out, luggage storage, and car park free of charge, Novotel Lombok Resort & Villas is the perfect place for a luxurious and convenient getaway.
Room Types at Novotel Lombok Resort & Villas
Novotel Lombok Resort & Villas offers a variety of room types to fit any traveler's needs. Choose from the Deluxe King Room, Deluxe Terrace Family Room, Deluxe Terrace Room, Garden Pool Villa, Private Pool Villa One Bedroom, Private Villa, Superior Family Room, Superior King Bed, or Superior Twin Beds. Each room type is uniquely designed and ranges in size from 29 to 66 square meters. Whether you're traveling solo or with family, Novotel Lombok Resort & Villas has the perfect room for you.
Discover the Best Beaches and Villages near Novotel Lombok Resort & Villas
Novotel Lombok Resort & Villas is surrounded by some of the most beautiful beaches in Lombok, including Kuta Beach, Selong Belanak Beach, Tanjung Aan Beach, Mawun Beach, and Seger Beach. Each of these beaches offers something unique, from surfing and swimming to sunbathing and snorkeling. Guests can also explore the nearby Sasak Village and Sade Traditional Weaving Village to experience the local culture and traditions. For those who love hiking, Merese Hill is a must-visit destination, offering panoramic views of the surrounding area. And don't forget to visit the Statue of Princess Mandalika, a symbol of the legend of the Princess who sacrificed herself for her people, located just a short drive from the resort. With so much to see and do, Novotel Lombok Resort & Villas is the perfect base for your Lombok adventure.
Great Facilities and Staff
Novotel Lombok Resort & Villas is a great place to stay with kids. The kids club lady was super and remembered us from before! The hotel has a nice pool and spacious rooms. The beach at the resort is lovely and clean and the food in the restaurant is good. Overall it was a relaxing stay for me and my teenage daughters. Highly recommended. Food good, nice beach and facilities, kids club, and pool decent. Staff are great.
Experience Unmatched Comfort and Exceptional Staff Performance at Novotel Lombok Resort & Villas
Novotel Lombok Resort & Villas is a top-rated hotel in Lombok, Indonesia, known for its exceptional staff performance and unmatched comfort. With an overall rating of 8.1, Novotel Lombok Resort & Villas has been highly praised by guests for its impeccable cleanliness, convenient location, and top-notch facilities. While the food and dining options received a rating of 7.1, guests found the value for money to be excellent with a rating of 7.7. Whether you're traveling for business or leisure, Novotel Lombok Resort & Villas offers the perfect getaway with its comfortable accommodations and exceptional service. Book your stay today and experience the best of Lombok hospitality at Novotel Lombok Resort & Villas.
8.3
Beach
97 mentions
Food & Dining
36 mentions
Swimming Pool
35 mentions
Breakfast
32 mentions
8.2
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.
In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.
The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.
Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.
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Airport transfer
Private beach
Free Wi-Fi in all rooms!
Air conditioning
Perfect hotel to see MotoGP”
I stayed here for two nights and it was awsome. The check in run smooth, the staffs were very helpfull. My room was at second floor with stairs access, and the staff was help me to being my luggages. The room was clean and tidy. I have no complain with the room condition but I wish the wifi connection could be better. Breakfast not too many choice but the taste was good. Pool area is not too big but there are choice for kids. Beach area was good and we can walk to Bukit Seger. Overall, it was a good stay and will recommend this hotel if you want to see MotoGP Mandalika
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Dear Raden, Thank you for taking the time to create a review after your stay with us. We are glad you highlighted our services and facility, while we are sorry at the same time that our Wi-Fi does not meet your expectation, but You have my assurance that your feedback has been shared to out IT team . We would be glad to welcome you back again to Novotel Lombok Resort & Villas during your next trip to Lombok. With kind regards, Dicky Maulana Front Office Manager
Ages with charm”
I had amazing stay here. It is relaxing, no crowd, and no random visitors, just customers and friendly staffs. The resort’s theme is traditional and exotic. Although the resort is old, it is well maintained and adds up to its charm. The view from the beach is spectacular, especially during sunset. You can also enjoy drinks and dining by the beach.
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Dear Muhammad, We very much appreciate your comments regarding your stay at the Novotel Lombok Resort & Villas. Thank you for highlighting our location by the beach as well as our staff and food. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dicky Maulana Front Office & Guest Experience Manager
Exceptional”
Would 100% recommend this resort to anyone travelling. It’s such a beautiful place and every single staff was an amazing host. We were greeted with so much of love and such open arms. Anything we needed were provided instantly. We have no complaints at all. We all loved the place very much. Would come back to stay here again when we’re at Lombok! The breakfast buffet had so many options we couldn’t pick. You’ll not get tired of the food and the people. Thank you for having us!
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Dear Shasha, We very much appreciate your comments regarding your stay at the Novotel Lombok Resort & Villas. Thank you for highlighting our facility as well our services by the staff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dicky Maulana Front Office Manager
Good Hotel”
The air conditioner in the room is not cold enough. Room cleanliness is good. The food served at breakfast is good. There were flies in the restaurant where breakfast was served. It takes 1 hour from the hotel to Mataram city. It takes about 30 minutes from the hotel to the airport.
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Dear Agung, Thank you for taking the time to tell us about your experience at the Novotel Lombok Resort & Villas. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. We are deeply sorry about the inconveniences caused by the AC not cold in your room, You have my assurance that your feedback has been shared to related team. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrences. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dicky Maulana Front Manager
Old but gems.”
The beachfront hotel with spectacular sunset view. Very well maintained hotel. Well done for keep this hotel still look fabulous. Many ootd spot too!
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Dear Fara, We very much appreciate your comments regarding your stay at the Novotel Lombok Resort & Villas. Thank you for highlighting our location by the beach as well as our staff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dicky Maulana Front Office Manager
Exotic hotel”
Novotel Lombok Resort is an exotic resort in Kuta Lombol Beach. Its walking distance feom Mandalika International Ciruit. The hotel is old but rooms are still well preserved. Resto does not serve a long list of menues but those on thw list are well served. We trid salmon, rib eye. Black pepper beef with rice. All were delicious. Hotel service was good. Staff were friendly.
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Dear Basilio, We very much appreciate your comments regarding your stay at the Novotel Lombok Resort & Villas. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dicky Maulana Front Office Manager
Old but well maintained.”
I love the hotel concept. The staffs are very friendly. Private beach front hotel. A spectacular view during sunset.
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Dear Fara, We very much appreciate your comments regarding your stay at the Novotel Lombok Resort & Villas. Thank you for highlighting our location by the beach as well as our staff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dicky Maulana Front Office Manager
What an experience ”
Lokasi strategis dkt sirkuit, akses beach view, restaurant dgn makanan enak, transportasi mudah, staff ramah⭐️⭐️⭐️⭐️
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Hawwa yang terhormat, Terima kasih atas ulasan yang baik tentang Novotel Lombok Resort & Villas. Kami senang bahwa Anda telah menikmati kunjungan Anda dan kami berharap akan segera berjumpa dengan Anda lagi. Dengan hormat, Dicky Maulana Front Office & Guest Experience Manager
Exceptional”
comfortable, quiet hotel for those who enjoy a relaxing beach holiday..
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Dear Syamsul, We very much appreciate your comments regarding your stay at the Novotel Lombok Resort & Villas. Thank you for highlighting our location by the beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dicky Maulana Front Office Manager
GREAT HOTEL”
Love this hotel. The room was spacious, the bed was also large, the beach just right behind the hotel, food at the restaurant was nice. Staff are friendly. The only downside is the location, it is quite far from the city and finding restaurant nearby was a challenge.
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Dear Rica, thank you for taking the time to create a review after your stay with us. We are glad you highlighted our beach. We would be glad to welcome you back again to Novotel Lombok Resort & Villas during your next trip to Lombok. With kind regards, Dicky Maulana Front Office Manager
Exceptional”
Easily Best Hotel in Lombok. Helpful staff, food, amazing view. Thanks for having us. Would definitely comeback.
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Dear Riza, We very much appreciate your comments regarding your stay at the Novotel Lombok Resort & Villas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dicky Maulana Front Office Manager
Exceptional”
Novotel Kuta Lombok blend nicely to the beach and is very green with lots of trees providing a cool shed. The villa rooms were all build using natural materials.
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Dear Shun, We very much appreciate your comments regarding your stay at the Novotel Lombok Resort & Villas. Thank you for highlighting our location by the beach as well our villa room. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dicky Maulana Front Office Manager
Great hotel”
Nice beach, clean hotel, spacious room and friendly staffs. Thank you for your hospitality.
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Dear Mariana, Greetings from Novotel Lombok Resort and Villas. Thank you for your great feedback, we feel great to hear that you enjoy you stay with us, that you like the room and enjoying the beach. we feel great to serve you with all we have and sincerely happy to have you with us. We look forward to welcome you back for a better experience. Regards, Henry Morgan Front Office & Guest Experience Manager
Amazing stay”
Great hotel with amazing people. Thanks a lot to all the staff: Azis, Erna, Marlin, Azam!!!! Will come to Novotel for sure next time I'm coming to Lombok.
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Dear Till, We very much appreciate your comments regarding your stay at the Novotel Lombok Resort & Villas. It is always a pleasure to receive positive feedback. I will share your comments with our team especially, Azis, Erna, Marlin and Azam. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dicky Maulana Front Office Manager
Exceptional”
Attractive accommodation and close to the beach. Delicious food. Tourists from Malaysia.
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Dear Abd, We very much appreciate your comments regarding your stay at the Novotel Lombok Resort & Villas. Thank you for highlighting our location by the beach as well as our food. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dicky Maulana Front Office Manager
a place to refresh”
enjoy the beauty of the beach away from the routine activities
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Dear Diyani, We very much appreciate your comments regarding your stay at the Novotel Lombok Resort & Villas. Thank you for highlighting our location by the beach as well as our staff and food. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dicky Maulana Front Office & Guest Experience Manager
Exceptional”
Excellent place to stay, food is very good. Staff is extremely courteous and helpful. Overall a great experience
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Dear Abhishek, Greetings from Novotel Lombok Resort and Villas. Thank you for your great feedback, we feel great to hear that you enjoy you stay with us, we so happy that you feel excellent stay with us, we glad that you enjoy our food. we feel great to serve you with all we have and sincerely happy to have you with us. We look forward to welcome you back for a better experience. Regards, Henry Morgan Front Office & Guest Experience Manager
Great Place to Relax in Luxury ”
This is the third time I have stayed at Novotel Lombok. Just hung out on the beach and enjoyed the beautiful setting, stunning architecture and friendly staff. There is a taxi at the hotel to take you into Kuta about 2 Km away or you can rent a motorbike. I had a problem sleeping on the mattress and they replaced straight away. Great place just to relax in luxury
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Dear Jhon, We very much appreciate your comments regarding your stay at the Novotel Lombok Resort & Villas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, we are looking forward to welcoming you back to our hotel. Sincerely, Dicky Maulana Front Office Manager
Exceptional”
hotel staff was very helpful and friendly. especially the ceri at the reception, the dewi and the pig at the restaurant and others breakfast was traditional, it's considered good. Now, if I have to make a comparison, you have some shortcomings compared to amnaya kuta: for example, the employees in the restaurant should be a little more careful and disciplined. second: the cleanliness of the room was not that good; for a week there were always handprints on the shower door.
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Dear Nedim, Thank you for taking the time to create a review after your stay with us. We are glad you highlighted our services, while we are sorry at the same time that our room cleanliness. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrences. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. We would be glad to welcome you back again to Novotel Lombok Resort & Villas during your next trip to Lombok. With kind regards, Dicky Maulana Front Office Manager
good hospitality”
thank you for comp birthday cake. so happy stay.
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Dear kaoru, thank you for your great review and your positive feedback. We would be happy to welcome you back to our hotel during your next trip to Lombok. With kind regards, Andreas Kahl General Manager