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Exterior view, Novotel Lombok Resort & Villas in Lombok
Villa Hot Deal, Novotel Lombok Resort & Villas in Lombok
Facilities, Novotel Lombok Resort & Villas in Lombok
Lobby, Novotel Lombok Resort & Villas in Lombok
Lobby, Novotel Lombok Resort & Villas in Lombok
Beach, Novotel Lombok Resort & Villas in Lombok
Beach, Novotel Lombok Resort & Villas in Lombok

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8.1

Excellent

1,586 reviews

1,586 reviews

Beach35
View21
Housekeeping18
See map
See map

8.2

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Mawun Beach
6.9 km
Selong Belanak Beach
15.0 km
Senggigi Beach
52.5 km
Rinjani Mountain
57.4 km
Gili Islands
66.4 km
Closest landmarks
Kosong Beach
190 m
Bukit Tanakbeak
270 m
Statue of Princess Mandalika
370 m
Gunung Benjon
670 m
Serenting Beach
680 m

Novotel Lombok Resort & Villas

Mandalika Resort, Pantai Putri Nyale, Kecamatan Pujut, Lombok Tengah, Kuta, Lombok, Indonesia, 83573 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Kuta part of Lombok, this property puts you close to attractions and interesting dining options. Be sure to set some time aside to visit Gili Trawangan as well as Kuta Beach - Lombok nearby. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Hygiene Plus

Check-in [24-hour]

Airport transfer

Excellent breakfast

Excellent view

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."
Facilities

Front desk [24-hour]

Airport transfer

Car park

Free Wi-Fi in all rooms!

Fitness center

Spa

Check-in/out [express]

Luggage storage

This property is in high demand!

6 travelers have booked today.

Value for money7.7
Distance to city center50km
Location rating8.2
Nearest airportLombok International Airport (LOP)
Distance to airport15.9 km

Rooms available at Novotel Lombok Resort & Villas

Excellent
Room comfort & quality

8.3

Private Pool Villa One Bedroom
...
  • Room size: 57 m²/614 ft²
  • Pool view
  • 1 sofa bed and 1 king bed
Enter dates to see prices
Deluxe Family Terrace
...
  • Room size: 66 m²/710 ft²
  • Garden view
  • 2 king beds and 2 sofa beds
Enter dates to see prices
Superior Family Room
...
  • Room size: 58 m²/624 ft²
  • Garden view
  • 2 sofa beds and 2 king beds
Enter dates to see prices
Superior Twin Beds
...
  • Room size: 29 m²/312 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
Superior King Bed
...
  • Room size: 29 m²/312 ft²
  • Garden view
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Private Villa
...
  • Room size: 57 m²/614 ft²
  • Garden view
  • 1 sofa bed and 1 king bed
Enter dates to see prices
Garden Pool Villa
...
  • Room size: 57 m²/614 ft²
  • Garden view
  • 1 sofa bed and 1 king bed
Enter dates to see prices
Deluxe Terrace Room
...
  • Room size: 31 m²/334 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
Deluxe King Room
...
  • Room size: 33 m²/355 ft²
  • Garden view
  • 1 sofa bed and 1 king bed
Enter dates to see prices
One-Bedroom Villa
...
  • Room size: 52 m²/560 ft²
  • Balcony/terrace
  • 1 double bed
Enter dates to see prices

Frequently asked questions

What types of facilities are offered for children at Novotel Lombok Resort & Villas?

While on holiday with your family, your children can also discover the fun in sports and recreation facilities offered at Novotel Lombok Resort & Villas which include kids club, kids pool, and children's playground.

What bars are nearby Novotel Lombok Resort & Villas?

While lounging at Novotel Lombok Resort & Villas, indulge in your evening or night out at Lipstic Karaoke Bar, Ketapang Cafe, and Ibu Ati Restaurant to make the most out of your nightlife.

When was Novotel Lombok Resort & Villas built?

Novotel Lombok Resort & Villas was built in 1997.

How many floors does Novotel Lombok Resort & Villas have?

Novotel Lombok Resort & Villas has a total of 3 floors.

How long do guests usually stay at Novotel Lombok Resort & Villas?

Verified past guests that have stayed at Novotel Lombok Resort & Villas had an average nightly stay of 2 nights at this property.

At what time of the year is Novotel Lombok Resort & Villas most popular?

Novotel Lombok Resort & Villas's most popular month where verified guests have stayed the most is in June.

What do travelers love most about Novotel Lombok Resort & Villas?

Past guests that stayed at Novotel Lombok Resort & Villas have given this property a rating of 8.483 for its remarkable cleanliness as the main highlight for their stay.

What is the average rating that past Families with young children have given to Novotel Lombok Resort & Villas?

Past families with young children that have stayed at this property have given Novotel Lombok Resort & Villas an average rating of 8.2. You can look up more in depth customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

What are popular attractions nearby Novotel Lombok Resort & Villas?

Novotel Lombok Resort & Villas’s location in the Kuta neighborhood makes it close to well-known points of interest including Kuta Beach - Lombok.

What time is check-in and check-out at Novotel Lombok Resort & Villas?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Visitors checking in or out before or after the designated periods may be charged an additional fee.

Is breakfast offered at Novotel Lombok Resort & Villas?

Wake up to an amazing � la carte, continental, and buffet breakfast at Novotel Lombok Resort & Villas. Customers can enjoy breakfast offered with an additional charge of 181000 IDR for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the resort.

What people love about Novotel Lombok Resort & Villas

  • 10

    Exceptional
    Cleanliness

    "The room was clean and tidy."

    Raden

    |

    May 15, 2022

  • 8.4

    Excellent
    Location

    "The best part of the hotel is their location."

    Janeth

    |

    April 25, 2023

  • 9.2

    Exceptional
    Location

    "Good location to view the Mandelika racing field" from this hotel."

    Fariati

    |

    March 25, 2023

Overall rating:

8.1

Excellent
1,586 reviews
Cleanliness
8.5
Facilities
8.3
Location
8.2
Read all reviews >
What travelers say they love:
Loved the resort , staff was very nice and friendly.
Madhuri from Indonesia
Family with older children
More about Novotel Lombok Resort & Villas

More about Novotel Lombok Resort & Villas

Experience Luxury and Convenience at Novotel Lombok Resort & Villas

Discover a world of comfort and indulgence at Novotel Lombok Resort & Villas, a 4.0 star hotel located in Lombok, Indonesia. With 24-hour room service, laundry service, safety deposit boxes, and concierge services, our hotel ensures that your every need is met. Relax in our air-conditioned rooms complete with bathrobes, hair dryer, television, mini bar, and balcony/terrace with stunning views of the private beach. Stay connected with our Wi-Fi in public areas and Free Wi-Fi in all rooms. Enjoy a refreshing dip in our outdoor pool, or indulge in a massage, fitness center, or spa treatment. For the adventurous, we offer water sports (non-motorized), fishing, diving, canoe, snorkeling, and surfing lessons. Dine at our halal restaurant or enjoy a drink at our coffee shop, bar, or restaurant. We also offer a convenience store, gift/souvenir shop, and ticket service. Our hotel also provides airport transfer, tours, taxi service, and car hire. With express check-in/check-out, luggage storage, and car park free of charge, Novotel Lombok Resort & Villas is the perfect place for a luxurious and convenient getaway.

Room Types at Novotel Lombok Resort & Villas

Novotel Lombok Resort & Villas offers a variety of room types to fit any traveler's needs. Choose from the Deluxe King Room, Deluxe Terrace Family Room, Deluxe Terrace Room, Garden Pool Villa, Private Pool Villa One Bedroom, Private Villa, Superior Family Room, Superior King Bed, or Superior Twin Beds. Each room type is uniquely designed and ranges in size from 29 to 66 square meters. Whether you're traveling solo or with family, Novotel Lombok Resort & Villas has the perfect room for you.

Discover the Best Beaches and Villages near Novotel Lombok Resort & Villas

Novotel Lombok Resort & Villas is surrounded by some of the most beautiful beaches in Lombok, including Kuta Beach, Selong Belanak Beach, Tanjung Aan Beach, Mawun Beach, and Seger Beach. Each of these beaches offers something unique, from surfing and swimming to sunbathing and snorkeling. Guests can also explore the nearby Sasak Village and Sade Traditional Weaving Village to experience the local culture and traditions. For those who love hiking, Merese Hill is a must-visit destination, offering panoramic views of the surrounding area. And don't forget to visit the Statue of Princess Mandalika, a symbol of the legend of the Princess who sacrificed herself for her people, located just a short drive from the resort. With so much to see and do, Novotel Lombok Resort & Villas is the perfect base for your Lombok adventure.

Great Facilities and Staff

Novotel Lombok Resort & Villas is a great place to stay with kids. The kids club lady was super and remembered us from before! The hotel has a nice pool and spacious rooms. The beach at the resort is lovely and clean and the food in the restaurant is good. Overall it was a relaxing stay for me and my teenage daughters. Highly recommended. Food good, nice beach and facilities, kids club, and pool decent. Staff are great.

Experience Unmatched Comfort and Exceptional Staff Performance at Novotel Lombok Resort & Villas

Novotel Lombok Resort & Villas is a top-rated hotel in Lombok, Indonesia, known for its exceptional staff performance and unmatched comfort. With an overall rating of 8.1, Novotel Lombok Resort & Villas has been highly praised by guests for its impeccable cleanliness, convenient location, and top-notch facilities. While the food and dining options received a rating of 7.1, guests found the value for money to be excellent with a rating of 7.7. Whether you're traveling for business or leisure, Novotel Lombok Resort & Villas offers the perfect getaway with its comfortable accommodations and exceptional service. Book your stay today and experience the best of Lombok hospitality at Novotel Lombok Resort & Villas.

Show less

Amenities and facilities

Excellent
Facilities

8.3

Most talked about facilities

Beach

97 mentions

Food & Dining

36 mentions

Swimming Pool

35 mentions

Breakfast

32 mentions

Languages spoken
  • English
  • Indonesian
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Canoeing
  • Diving
  • Fishing
  • Fitness center
  • Foot bath
  • Garden
  • Massage
  • Pool facilities
  • Pool with view
  • Private beach
  • Snorkeling
  • Spa
  • Spa/sauna
  • Surfing lessons
  • Swimming pool [outdoor]
  • Table tennis
  • Ticket services
  • Tours
  • Water sports (non-motorized)
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • Alcohol
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Happy hour
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Elevator
  • Food delivery
  • Gift/souvenir shop
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Taxi service
Available in all rooms
  • Air conditioning
  • Balcony/terrace
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Desk
  • Electric kettle
  • Fan
  • Fitness club privileges
  • Free bottled water
  • Hair dryer
  • Hand sanitizer
  • Individual air conditioning
  • In-room safe box
  • Internet access – LAN
  • Internet access – wireless
  • LAN Internet in room [free]
  • Laptop safe box
  • Linens
  • Mini bar
  • Mirror
  • Non-smoking
  • Private bathroom
  • Private beach access
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Vegetarian
  • Vegan
  • Gluten-free
  • Buffet
Restaurants on site
Restaurant
  • Menu: Buffet, A-la-carte

Location

Mandalika Resort, Pantai Putri Nyale, Kecamatan Pujut, Lombok Tengah, Kuta, Lombok, Indonesia, 83573
Excellent
Location

8.2

Airports
  • Lombok International Airport (LOP)
    15.9 km
  • Ngurah Rai International Airport (DPS)
    125.5 km
Hospital or clinic
  • Blue island
    2.2 km
Convenience store
  • On-site
Cash withdrawal
  • ATM
    550 m

What's nearby

Popular landmarks
  • Mawun Beach
    6.9 km
  • Selong Belanak Beach
    15.0 km
  • Senggigi Beach
    52.5 km
  • Rinjani Mountain
    57.4 km
  • Gili Islands
    66.4 km
  • Sendang Gile and Tiu Kelep Waterfall
    66.8 km
  • Gili Trawangan
    67.4 km
Nearby landmarks
  • Kosong Beach
    190 m
  • Bukit Tanakbeak
    270 m
  • Statue of Princess Mandalika
    370 m
  • Gunung Benjon
    670 m
  • Serenting Beach
    680 m
  • Putri Nyale Beach
    700 m
  • Royal Spa
    1.3 km
  • Lipstic Karaoke Bar
    1.4 km
  • Gunung Batikbantar
    1.6 km
  • What Sup?
    1.8 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-15 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 16 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-in until23:59
  • Check-out from07:00
  • Check-out until12:00
  • Reception open until23:59
Getting around
  • Airport transfer fee175000 IDR
  • Distance from city center50km
  • Travel time to airport (minutes)20
Extras
  • Breakfast charge (unless included in room price)181000 IDR
  • Daily Internet/Wi-Fi fee0 IDR
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors3
  • Number of restaurants1
  • Number of rooms 102
  • Room voltage220
  • Year property opened1997
  • Most recent renovation2012
Parking
  • Daily parking fee0 IDR

Property announcements

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Novotel Lombok Resort & Villas from real guests

Provided by verified guests of Agoda
8.1
Cleanliness8.5
Facilities8.3
Location8.2
Room comfort and quality8.3
Service8.5
Value for money7.7
High score for Lombok
Rating
9+ Exceptional (266)
8-9 Excellent (228)
7-8 Very Good (250)
6-7 Good (121)
<6 Below Expectation (98)
Time of the year
Mar - May (221)
Jun - Aug (288)
Sep - Nov (204)
Dec - Feb (250)

Show reviews that mention 

Showing 963 verified guest comments
12345
10.0
Exceptional
Raden from Indonesia
Family with teens
Superior King Bed
Stayed 2 nights in March 2022

Perfect hotel to see MotoGP”

I stayed here for two nights and it was awsome. The check in run smooth, the staffs were very helpfull. My room was at second floor with stairs access, and the staff was help me to being my luggages. The room was clean and tidy. I have no complain with the room condition but I wish the wifi connection could be better. Breakfast not too many choice but the taste was good. Pool area is not too big but there are choice for kids. Beach area was good and we can walk to Bukit Seger. Overall, it was a good stay and will recommend this hotel if you want to see MotoGP Mandalika

Reviewed May 16, 2022

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Dear Raden, Thank you for taking the time to create a review after your stay with us. We are glad you highlighted our services and facility, while we are sorry at the same time that our Wi-Fi does not meet your expectation, but You have my assurance that your feedback has been shared to out IT team . We would be glad to welcome you back again to Novotel Lombok Resort & Villas during your next trip to Lombok. With kind regards, Dicky Maulana Front Office Manager

Responded June 19, 2022
Novotel Lombok Resort & Villas
10.0
Exceptional
Muhammad from Brunei Darussalam
Solo traveler
Superior Twin Beds
Stayed 1 night in November 2022

Ages with charm”

I had amazing stay here. It is relaxing, no crowd, and no random visitors, just customers and friendly staffs. The resort’s theme is traditional and exotic. Although the resort is old, it is well maintained and adds up to its charm. The view from the beach is spectacular, especially during sunset. You can also enjoy drinks and dining by the beach.

Reviewed November 21, 2022

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Dear Muhammad, We very much appreciate your comments regarding your stay at the Novotel Lombok Resort & Villas. Thank you for highlighting our location by the beach as well as our staff and food. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dicky Maulana Front Office & Guest Experience Manager

Responded November 30, 2022
Novotel Lombok Resort & Villas
10.0
Exceptional
Shasha from Malaysia
Group
Deluxe King Room
Stayed 4 nights in September 2022

Exceptional”

Would 100% recommend this resort to anyone travelling. It’s such a beautiful place and every single staff was an amazing host. We were greeted with so much of love and such open arms. Anything we needed were provided instantly. We have no complaints at all. We all loved the place very much. Would come back to stay here again when we’re at Lombok! The breakfast buffet had so many options we couldn’t pick. You’ll not get tired of the food and the people. Thank you for having us!

Reviewed September 11, 2022

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Dear Shasha, We very much appreciate your comments regarding your stay at the Novotel Lombok Resort & Villas. Thank you for highlighting our facility as well our services by the staff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dicky Maulana Front Office Manager

Responded October 11, 2022
Novotel Lombok Resort & Villas
10.0
Exceptional
Agung from Indonesia
Family with young children
Superior Family Room
Stayed 1 night in June 2022

Good Hotel”

The air conditioner in the room is not cold enough. Room cleanliness is good. The food served at breakfast is good. There were flies in the restaurant where breakfast was served. It takes 1 hour from the hotel to Mataram city. It takes about 30 minutes from the hotel to the airport.

Reviewed June 21, 2022

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Dear Agung, Thank you for taking the time to tell us about your experience at the Novotel Lombok Resort & Villas. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. We are deeply sorry about the inconveniences caused by the AC not cold in your room, You have my assurance that your feedback has been shared to related team. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrences. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dicky Maulana Front Manager

Responded June 28, 2022
Novotel Lombok Resort & Villas
10.0
Exceptional
fara from Malaysia
Family with young children
Superior King Bed
Stayed 1 night in October 2022

Old but gems.”

The beachfront hotel with spectacular sunset view. Very well maintained hotel. Well done for keep this hotel still look fabulous. Many ootd spot too!

Reviewed December 25, 2022

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Dear Fara, We very much appreciate your comments regarding your stay at the Novotel Lombok Resort & Villas. Thank you for highlighting our location by the beach as well as our staff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dicky Maulana Front Office Manager

Responded January 05, 2023
Novotel Lombok Resort & Villas
10.0
Exceptional
Basilio from Indonesia
Family with young children
Superior Family Room
Stayed 2 nights in May 2022

Exotic hotel”

Novotel Lombok Resort is an exotic resort in Kuta Lombol Beach. Its walking distance feom Mandalika International Ciruit. The hotel is old but rooms are still well preserved. Resto does not serve a long list of menues but those on thw list are well served. We trid salmon, rib eye. Black pepper beef with rice. All were delicious. Hotel service was good. Staff were friendly.

Reviewed May 05, 2022

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Dear Basilio, We very much appreciate your comments regarding your stay at the Novotel Lombok Resort & Villas. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dicky Maulana Front Office Manager

Responded June 19, 2022
Novotel Lombok Resort & Villas
10.0
Exceptional
fara from Malaysia
Family with young children
Superior King Bed
Stayed 1 night in October 2022

Old but well maintained.”

I love the hotel concept. The staffs are very friendly. Private beach front hotel. A spectacular view during sunset.

Reviewed December 25, 2022

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Dear Fara, We very much appreciate your comments regarding your stay at the Novotel Lombok Resort & Villas. Thank you for highlighting our location by the beach as well as our staff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dicky Maulana Front Office Manager

Responded January 05, 2023
Novotel Lombok Resort & Villas
10.0
Exceptional
Hawwa from Indonesia
Family with teens
Superior King Bed
Stayed 1 night in November 2022

What an experience ”

Lokasi strategis dkt sirkuit, akses beach view, restaurant dgn makanan enak, transportasi mudah, staff ramah⭐️⭐️⭐️⭐️

Reviewed November 28, 2022

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Hawwa yang terhormat, Terima kasih atas ulasan yang baik tentang Novotel Lombok Resort & Villas. Kami senang bahwa Anda telah menikmati kunjungan Anda dan kami berharap akan segera berjumpa dengan Anda lagi. Dengan hormat, Dicky Maulana Front Office & Guest Experience Manager

Responded November 30, 2022
Novotel Lombok Resort & Villas
10.0
Exceptional
Syamsul from Indonesia
Couple
Superior King Bed
Stayed 1 night in December 2022

Exceptional”

comfortable, quiet hotel for those who enjoy a relaxing beach holiday..

Reviewed December 02, 2022

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Dear Syamsul, We very much appreciate your comments regarding your stay at the Novotel Lombok Resort & Villas. Thank you for highlighting our location by the beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dicky Maulana Front Office Manager

Responded December 08, 2022
Novotel Lombok Resort & Villas
9.6
Exceptional
Rica from Indonesia
Group
Superior King Bed
Stayed 1 night in July 2022

GREAT HOTEL”

Love this hotel. The room was spacious, the bed was also large, the beach just right behind the hotel, food at the restaurant was nice. Staff are friendly. The only downside is the location, it is quite far from the city and finding restaurant nearby was a challenge.

Reviewed October 20, 2022

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Dear Rica, thank you for taking the time to create a review after your stay with us. We are glad you highlighted our beach. We would be glad to welcome you back again to Novotel Lombok Resort & Villas during your next trip to Lombok. With kind regards, Dicky Maulana Front Office Manager

Responded November 01, 2022
Novotel Lombok Resort & Villas
10.0
Exceptional
Riza from Indonesia
Family with young children
Superior King Bed
Stayed 1 night in September 2022

Exceptional”

Easily Best Hotel in Lombok. Helpful staff, food, amazing view. Thanks for having us. Would definitely comeback.

Reviewed September 20, 2022

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Dear Riza, We very much appreciate your comments regarding your stay at the Novotel Lombok Resort & Villas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dicky Maulana Front Office Manager

Responded October 11, 2022
Novotel Lombok Resort & Villas
10.0
Exceptional
shun from Indonesia
Solo traveler
Superior King Bed
Stayed 2 nights in June 2022

Exceptional”

Novotel Kuta Lombok blend nicely to the beach and is very green with lots of trees providing a cool shed. The villa rooms were all build using natural materials.

Reviewed June 25, 2022

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Dear Shun, We very much appreciate your comments regarding your stay at the Novotel Lombok Resort & Villas. Thank you for highlighting our location by the beach as well our villa room. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dicky Maulana Front Office Manager

Responded July 01, 2022
Novotel Lombok Resort & Villas
10.0
Exceptional
Mariana from Indonesia
Family with young children
Superior Twin Beds
Stayed 1 night in December 2021

Great hotel”

Nice beach, clean hotel, spacious room and friendly staffs. Thank you for your hospitality.

Reviewed December 19, 2021

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Dear Mariana, Greetings from Novotel Lombok Resort and Villas. Thank you for your great feedback, we feel great to hear that you enjoy you stay with us, that you like the room and enjoying the beach. we feel great to serve you with all we have and sincerely happy to have you with us. We look forward to welcome you back for a better experience. Regards, Henry Morgan Front Office & Guest Experience Manager

Responded January 05, 2022
Novotel Lombok Resort & Villas
9.6
Exceptional
Till from Russia
Solo traveler
Superior King Bed
Stayed 1 night in November 2022

Amazing stay”

Great hotel with amazing people. Thanks a lot to all the staff: Azis, Erna, Marlin, Azam!!!! Will come to Novotel for sure next time I'm coming to Lombok.

Reviewed December 04, 2022

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Dear Till, We very much appreciate your comments regarding your stay at the Novotel Lombok Resort & Villas. It is always a pleasure to receive positive feedback. I will share your comments with our team especially, Azis, Erna, Marlin and Azam. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dicky Maulana Front Office Manager

Responded December 08, 2022
Novotel Lombok Resort & Villas
10.0
Exceptional
Abd from Malaysia
Couple
Superior Twin Beds
Stayed 1 night in June 2022

Exceptional”

Attractive accommodation and close to the beach. Delicious food. Tourists from Malaysia.

Reviewed June 29, 2022

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Dear Abd, We very much appreciate your comments regarding your stay at the Novotel Lombok Resort & Villas. Thank you for highlighting our location by the beach as well as our food. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dicky Maulana Front Office Manager

Responded July 01, 2022
Novotel Lombok Resort & Villas
9.6
Exceptional
Diyani from Indonesia
Family with teens
Superior Twin Beds
Stayed 1 night in January 2023

a place to refresh”

enjoy the beauty of the beach away from the routine activities

Reviewed February 02, 2023

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Dear Diyani, We very much appreciate your comments regarding your stay at the Novotel Lombok Resort & Villas. Thank you for highlighting our location by the beach as well as our staff and food. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dicky Maulana Front Office & Guest Experience Manager

Responded February 06, 2023
Novotel Lombok Resort & Villas
10.0
Exceptional
ABHISHEK from Indonesia
Family with young children
Deluxe Family Terrace
Stayed 4 nights in December 2021

Exceptional”

Excellent place to stay, food is very good. Staff is extremely courteous and helpful. Overall a great experience

Reviewed December 28, 2021

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Dear Abhishek, Greetings from Novotel Lombok Resort and Villas. Thank you for your great feedback, we feel great to hear that you enjoy you stay with us, we so happy that you feel excellent stay with us, we glad that you enjoy our food. we feel great to serve you with all we have and sincerely happy to have you with us. We look forward to welcome you back for a better experience. Regards, Henry Morgan Front Office & Guest Experience Manager

Responded January 05, 2022
Novotel Lombok Resort & Villas
9.2
Exceptional
John from Indonesia
Couple
Deluxe King Room
Stayed 3 nights in October 2022

Great Place to Relax in Luxury ”

This is the third time I have stayed at Novotel Lombok. Just hung out on the beach and enjoyed the beautiful setting, stunning architecture and friendly staff. There is a taxi at the hotel to take you into Kuta about 2 Km away or you can rent a motorbike. I had a problem sleeping on the mattress and they replaced straight away. Great place just to relax in luxury

Reviewed October 16, 2022

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Dear Jhon, We very much appreciate your comments regarding your stay at the Novotel Lombok Resort & Villas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, we are looking forward to welcoming you back to our hotel. Sincerely, Dicky Maulana Front Office Manager

Responded October 19, 2022
Novotel Lombok Resort & Villas
9.2
Exceptional
Nedim from Germany
Couple
Superior King Bed
Stayed 5 nights in May 2022

Exceptional”

hotel staff was very helpful and friendly. especially the ceri at the reception, the dewi and the pig at the restaurant and others breakfast was traditional, it's considered good. Now, if I have to make a comparison, you have some shortcomings compared to amnaya kuta: for example, the employees in the restaurant should be a little more careful and disciplined. second: the cleanliness of the room was not that good; for a week there were always handprints on the shower door.

Reviewed May 24, 2022

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Dear Nedim, Thank you for taking the time to create a review after your stay with us. We are glad you highlighted our services, while we are sorry at the same time that our room cleanliness. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrences. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. We would be glad to welcome you back again to Novotel Lombok Resort & Villas during your next trip to Lombok. With kind regards, Dicky Maulana Front Office Manager

Responded June 21, 2022
Novotel Lombok Resort & Villas
10.0
Exceptional
kaoru from Indonesia
Business traveler
Superior King Bed
Stayed 1 night in March 2022

good hospitality”

thank you for comp birthday cake. so happy stay.

Reviewed March 31, 2022

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Dear kaoru, thank you for your great review and your positive feedback. We would be happy to welcome you back to our hotel during your next trip to Lombok. With kind regards, Andreas Kahl General Manager

Responded April 07, 2022
Novotel Lombok Resort & Villas
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