Novotel Lombok Resort & Villas
Novotel Lombok Resort & Villas
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9.2
Exceptional

"Beautiful hotel."

Giovanna

|

August 5, 2016

Deluxe Terrace Room - Room plan Novotel Lombok Resort & Villas
Deluxe Terrace Room - Room plan
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Lobby Novotel Lombok Resort & Villas
Lobby
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Interior view Novotel Lombok Resort & Villas
Interior view
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Beach Novotel Lombok Resort & Villas
Beach
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See map Novotel Lombok Resort & Villas
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Excellent
Location
8.0
See all 6 photos Novotel Lombok Resort & Villas
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What guests are saying:
Can't ask for more. Simply nice and get what you pay - luxury choice
Ze from Malaysia
Couple
A great resort. Staff are great as well. However, location a bit secluded. Shops are not walking distance from the resort. Generally, a pleasant experience.
Mohamed from Singapore
Couple
Very nice views, great facilities and pleasant staffs...
Ferry from Indonesia
Family with young children
Comfy places ... quite ... beautiful area ... and good and friendly and fast service
iro from Indonesia
Solo traveler
Excellent hotel
Vincent from France
Family with young children
Children can play at pool and we enjoy stay at bar for happy hour!Service and food was good!
Bohdan from Ukraine
Family with young children
Just love everything here
Hesya from Indonesia
Couple
The food is tasty, entertainment is good also. And the beach is so clean, we can enjoy it.
Tri from Indonesia
Family with teens
Great place to stay
Tri from Indonesia
Couple
Spent 4 night here. Liked it a lot. Breakfast was excellent. Very nice setup - hotel building, cottages, swimming pool.
Boris from Australia
Family with teens
Excellent
From 920 reviewsSee what guests said
8.0
/
10
Excellent cleanliness
8.4
Recommended by 89% of guests
Value for money7.5
Distance to city center50km
Location rating8.0
Nearest airportLombok International Airport (LOP)
Distance to airport17.1 km
  • Airport transfer

  • Private beach

  • Currency exchange

  • Free Wi-Fi in all rooms!

Select your room
8.3
Excellent
Room comfort & quality
This property is in high demand!Last booked 14 hours ago
Superior Twin Beds
Superior Twin Beds
...
  • Room size: 29 m²/312 ft²
  • Garden view
  • 2 single beds
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Superior Family Room
Superior Family Room
...
  • Room size: 58 m²/624 ft²
  • Garden view
  • 2 king beds and 2 sofa beds
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Deluxe Family Terrace
Deluxe Family Terrace
...
  • Room size: 66 m²/710 ft²
  • Garden view
  • 2 king beds and 2 sofa beds
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Private Villa
Private Villa
...
  • Room size: 57 m²/614 ft²
  • Garden view
  • 1 king bed and 1 sofa bed
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Private Pool Villa One Bedroom
Private Pool Villa One Bedroom
...
  • Room size: 57 m²/614 ft²
  • Pool view
  • 1 king bed and 1 sofa bed
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Superior King Bed
Superior King Bed
...
  • Room size: 29 m²/312 ft²
  • Garden view
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Deluxe King Room
Deluxe King Room
...
  • Room size: 33 m²/355 ft²
  • Garden view
  • 1 king bed and 1 sofa bed
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garden pool villa
garden pool villa
...
  • Room size: 57 m²/614 ft²
  • Garden view
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Deluxe Terrace Room
Deluxe Terrace Room
...
  • Room size: 26 m²/280 ft²
  • Garden view
  • 1 single bed
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Deluxe Twin Room
Deluxe Twin Room
...
  • Room size: 33 m²/355 ft²
  • Balcony/terrace
  • 2 single beds
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Have a question for Novotel Lombok Resort & Villas?

What people love about the property

  • 9.2
    Exceptional

    "Excellent meals at the restaurant for dinner & breakfast."

    Anne

    |

    March 31, 2018

  • 8.0
    Very good

    "Staff were professionally friendly."

    LEE

    |

    December 18, 2016

  • 9.6
    Exceptional

    "The ambiance is perfect for group traveler."

    Shao B.

    |

    September 20, 2016

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More about Novotel Lombok Resort & Villas

More about Novotel Lombok Resort & Villas

7.6
Very good

"Really nice stay."

Rodney

|

February 5, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

8.4
Excellent

"Room is nice and the restaurants in Kuta are pretty good now..."

Glenn

|

April 9, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (920)Booking.com Reviews (488)
8.0
/
10
Cleanliness8.4
Facilities8.1
Location8.0
Room comfort and quality8.3
Service8.3
Value for money7.5
Provided by verified guests of Agoda
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All guests (920)
All room types
Showing 827 verified guest comments
12345
9.6
Exceptional
Adityawarman from Indonesia
Family with young children
Superior King Bed
Stayed 4 nights in December 2017
Great room size and nice location”
This hotel is located perfectly which is right infront of a private dock. This means your boat can go right infront of the hotel which saves you time and money. Otherwise, going to the public dock will require anothe ride on a horse cart to your hotel. The hotel has a nice pool and spacious rooms. The rooms are mostly on the ground floor so very friendly for those with bikes.
Reviewed September 20, 2018
9.2
Exceptional
Rodney from United States
Family with young children
Deluxe King Room
Stayed 3 nights in March 2018
Best resort hotel in Kuta, Lombok”
This was our second stay here. We really enjoy this place as we have a 2 year old and wanted a place with a pool and safe to run around. The kids club lady was super and remembered us from before! Will come again.
Reviewed August 13, 2018
6.0
Nuno from Portugal
Family with young children
Private Villa
Stayed 12 nights in July 2018
NIce but....”
Its a very nice hotel with helpful service and nice management, although with some lacks in maintenance and on service. The workers need more training, although in an area of 5KM for me is the best hotel
Reviewed September 27, 2018
9.2
Exceptional
Anne from United Kingdom
Family with teens
Superior King Bed
Stayed 4 nights in March 2018
Stunning beach, Superb staff, Recommend”
We stayed 4 nights at the Novotel. The private beach overlooks a stunning view. There are comfortable pondoks & sunbeds for guest use. The staff cannot do enough to assist. Excellent meals at the restaurant for dinner & breakfast. Lunch can be served at the beach. The hotel organised a superb day out for us to snorkel at Gili Nanggu with a driver called Medi who was so helpful. Really relaxing time. Thoroughly recommend it.
Reviewed March 31, 2018
Dear Anne, Warm greeting from Novotel Lombok Resort and Villas! Thank you for sending us your great feedback! We are pleased to know that your stay was excellent and that we are delighted to our staffs were able to make you feel welcomed and valued. Thank you again for your kind recommendation and we certainly hope to welcome you for another better experience. Regards, Robby Irawan Asst. Guest Experience Manager
Responded April 26, 2018
Novotel Lombok Resort & Villas
9.6
Exceptional
yusi from Indonesia
Couple
Superior King Bed
Stayed 2 nights in February 2018
Exceptional”
Wonderful upgraded! Thank you so much. This is an amazing hotel and it was a great pleasure. We were very pleased with our room and put us there no extra charged and the views are amazing from there.
Reviewed February 27, 2018
Dear Yusi, Greetings from Novotel Lombok Resort and Villas! Thank you for taking your time to send us your feedback! We are pleased to know that your stay was wonderful and that it is our great pleasure to know that you loved our facilities. Thank you again for your kind feedback and we hope to welcome you back for an even better experience. Regards, Robby Irawan Asst. Guest Experience Manager
Responded April 26, 2018
Novotel Lombok Resort & Villas
8.8
Excellent
Mohammad from Indonesia
Family with young children
Superior Family Room
Stayed 2 nights in September 2017
Hotel with great facilities and view”
Stay here for 2 nights, overall had a great experience. You can do a lot of things here, because there are so many facilities you can do with your family. The hospitality of the staff also great, make your stay more pleasant. But the location of the hotel is too far from the city, also no taxi standby in the hotel for you to go out and looking for food, there are rent car available to get you out, but no fixed price. Therefore you need to lunch and dinner inside the hotel, which is the pricelist is expensive. Anyhow, had a great experience during stay here, watching sunset and take a relax in the beach is things that you can't forget.
Reviewed October 13, 2017
Dear Mr. Mohammad, Many Thanks for such fantastic feedback! On behalf of the entire Novotel team, please accept our sincerest gratitude for leaving us the comment.The team here is so proud of the facilities and services we are able to provide for our guests and it is always great to see that these are appreciated. Once again, thank you for choosing us for your valuable holiday in Lombok! We very much look forward to welcoming you back here again. Best regards, Jan Kroeckel General Manager
Responded October 31, 2017
Novotel Lombok Resort & Villas
8.4
Excellent
Irene from Australia
Couple
Superior King Bed
Stayed 7 nights in September 2017
Relaxing location with amazing beach”
The resort is in a beautiful but remote spot so that unfortunately nearby kuta lombok cant be reached on foot. The native style decor was enjoyable. Our room was very comfortable, clean and well maintained and reached via a well ventilated corridor cooled by ocean breezes. Beach and pools were fantastic with many seating options usually easily obtained. Good swimming beach until tide went out and delicious breakfasts. Meals and drinks were on the expensive side (++) and not particularly tasty so we sometimes ate in town. We cant speak highly enough of the staff - helpful, organised, well-trained, cheerful, capable personable and hard working. I would stay here again
Reviewed September 30, 2017
Dear Ms. Irene, Many Thanks for such fantastic feedback! On behalf of the entire Novotel team, please accept our sincerest gratitude for leaving us the comment.. The team here is so proud of the facilities and services we are able to provide for our guests and it is always great to see that these are appreciated. Once again, thank you for choosing us for your valuable holiday in Lombok! We very much look forward to welcoming you back here again. Best regards, Jan Kroeckel General Manager
Responded October 31, 2017
Novotel Lombok Resort & Villas
9.6
Exceptional
Fatimah from Malaysia
Family with teens
Superior Twin Beds
Stayed 2 nights in July 2017
Excellent Villa with private pool”
Love the Villa set up and ambiance. Very clean and tidy resort. The staff were friendly and helpful. Always looking forward to their breakfast buffet. Lots of spread, from local to Western cuisine. The breakfast area was facing the sea area and mountains and the waves of the sea were breathtaking. This resort is what it takes to be a "holiday and peaceful" place to be for singles, married couples and families. The "set-back" was the road leading to the resort. It was under construction and maintenance, and the rude there wad quite "bumpy" and "time consuming". The resort us about 20km from Mataram city, in whuch the ride thete wirh private car was quite costly. Taxi was a "rare side" at this area, except coming from Mataram city. Overall, we live Novotel Resort and Villa as the ultimate resting and holidaying place for our families.
Reviewed August 03, 2017
Dear Fatimah, Thank you very much for taking your precious time to write the feedback on your stay.I am delighted to hear that you enjoyed your holiday at our beautiful resort. At Novotel Lombok, we always strive to maintain our standard of services and products into high level to meet our guest satisfaction. Once again, we thank you very much for your review, and we are looking forward to welcoming you back at the resort. Kind Regards, Jan Kroeckel General Manager
Responded September 25, 2017
Novotel Lombok Resort & Villas
8.8
Excellent
Saranya from India
Couple
Superior King Bed
Stayed 2 nights in February 2017
Good stay”
We had a great stay here! Very clean,comfortable and the location is great . Entertainment wise, there were movie projection, night market, live music, and the beach front. The staff were very friendly and helpful as well! We have only one complaint - the beach appears to have been reclaimed and therefore we weren't able to get into the water as the sand just sucks the feet in.. Not a good thing for a hotel on the beachfront! There is however a beautiful beach just about 10 mins by a two wheeler which we did end up and that was quite awesome :)
Reviewed May 15, 2017
9.6
Exceptional
Danai from Thailand
Couple
Superior King Bed
Stayed 1 night in February 2016
Excellent beach hotel in Lombok”
We really enjoyed our stay here in this hotel. First of all, we got a really good price for a room because it's off peak season. And since it's a Novotel, you expect a certain kind of luxury and service that they are known for. This resort hotel meets all that. The only things that we had issues with on our stay was the gym, 'twas to small and not adequately equipped. And it had electrical issues when we were there, the A/C was not working. Another thing is the beach, the sea is really not that great for swimming. The beach area is just a good place to relax and stroll. Good thing the hotel has an excellent pool and plenty of other activities to enjoy.
Reviewed March 08, 2016
9.0
Exceptional
WAHYUNI from Indonesia
Couple
Superior King Bed
Stayed 1 night in December 2015
Nice hotel and great service”
Food, location, ambience
It was great, lovely location with private beach and beautiful sunset spot. Staff are very friendly and helpful, free cocktail and canape and great dinner.. Definitely will come back again when visiting lombok.
Reviewed January 07, 2016
9.3
Exceptional
thomas from Canada
Solo traveler
Superior Twin Beds
Stayed 2 nights in November 2015
Nice relaxing stay ”
Service was great, rooms were nice, food & location was good
This is a great resort for couples, the service was excellent, the rooms were very good and clean, the resort is very nice too. The good was just ok, the beach wasnt very nice (rocky). I would recommend this resort if your a couple wanting a relaxing / romantic stay.
Reviewed November 07, 2015
8.3
Excellent
Khairunnuda from Singapore
Family with young children
Superior King Bed
Stayed 1 night in September 2015
Nice Hotel and nice beach”
Beautiful, relaxing
Staff are very friendly Good location for those who prefer private getaway. Food is delicious but it is too pricey. However we still eat the hotel food as we are too lazy to go out to the town. The cidomo ride to Kuta Town is fun. The kids loves it.
Reviewed September 22, 2015
8.0
Excellent
Guillaume from France
Solo traveler
Deluxe King Room
Stayed 4 nights in August 2015
A nice hotel with a private beach”
friendly staff. comfort. facilities
The rooms are comfortable by international standards but we would have preferred something more localized/traditional. The beach is pretty and kept clean but it is difficult to swim at low tide and the pool is tiny so we didn't spend too much time there. The hotel is out centered and so we had to hire local drivers to go in and out all the time. Overall pretty and clean. Enjoyable.
Reviewed August 17, 2015
9.3
Exceptional
selly from Indonesia
Family with teens
Deluxe King Room
Stayed 1 night in July 2015
Perfect place to escape and relax”
Very quite, excellent beach and surroundings
If you want to relax and enjoy the hotel and surrounding, this hotel is a perfect choice. A bit too far to other tourist attraction such as 3 gili islands and senggigi area. But ok from airport. Almost no restaurant or nice local foos nearby, hotel's restaurant almost the only choice to eat. The view, beaches in the hotel area and surrounding are amazing. Tanjung A'an, 3 km from the hotel is the best beach I've ever visited. The view in the hotel area is fabulous and unforgettable.
Reviewed July 27, 2015
9.7
Exceptional
ARIS from Indonesia
Couple
Superior King Bed
Stayed 1 night in April 2015
Very Nice hotel in exile Beach”
Nice View, Nice Place, Nice Service
I should stay a bit longer in this hotel, very nice hotel with nice environment, Good Service, good Food, Good Wifi system, clean and large room and has very exotic environment and scenery. It is a good place for escape and just enjoying the day and doing nothing.
Reviewed April 09, 2015
9.3
Exceptional
Oliver from Malaysia
Couple
Stayed 1 night in January 2014
Great hotel and serene”
Resort-like hotel. Great beach. Serene.
Stayed here the last night in Lombok. Overall the hotel is very nice and is resort oriented. The only set back is that the location is very far away from the city and the airport, approx 1 hour journey away. However, that is a bonus especially for those who seek serenity and peaceful place to stay. The beach view is great.
Reviewed October 19, 2014
10.0
Exceptional
Henrik from Indonesia
Family with young children
Deluxe King Room
Stayed 2 nights in October 2014
Nice and peaceful”
Peaceful, good food, nice beach
We loved the hotel. Very peaceful and a nice beach. The food was really good taken in to consideration it was buffet. And with our Accor Hotel membership we got 50% on all food. So for us it was cheap cheap cheap! We go back any day
Reviewed October 14, 2014
8.3
Excellent
Cristian from Brazil
Family with teens
Stayed 1 night in May 2014
First time in Kuta Lombok.”
Excelent beach, clean and fast access to the airport.
We stayed only 1 night. And only option we had through Agoda, was without breakfast. I was surprised to see they charge USD15,00 per person. There are also no other options nearby to have a good dinner, and in general the prices there are up to 50% more expensive to hoter hotels at the same level.I think the hotel is a bit over priced.
Reviewed June 09, 2014
8.3
Excellent
Jessica from Singapore
Couple
Stayed 1 night in March 2014
Safe and comfortable stay”
Cosy, well-renovated room with private beach
Stayed in the superior king room on 3rd level. Location is secluded but it is nice if you want to relax at a quiet place. 30mins from the international airport which is considered pretty near in lombok. blue bird taxi fare is around 90k. Room is reasonably big and very cosy. Well renovated and clean (except for some ants crawling around) Has a beach in the compound itself Offers horse riding, scuba diving, yoga, surfing and other activities Cycle or ride a motorcycle to the nearby cafes that offers local and western food at cheap prices (I.e. blue cafe, full moon cafe and many more) bicycle rental is $45,000 for 4 hours (polygon brand) Head to the beach outside the hotel if you would like, there is a nice scenery. No breakfast included for my package, not sure how is the breakfast but I had lunch at the spice market and the food is not bad. Try the fiesta beef burger at only R100,000 Wifi is free, stable and available in most parts of the hotel Helpful staff at the reception
Reviewed March 29, 2014
12345
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  • Excellent location
  • Pantai Tanjung Aan Beach