Novotel Lombok Resort & Villas
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Novotel Lombok Resort & Villas

Mandalika Resort Pantai Putri Nyale Pujut Lombok Tengah, Kuta, Lombok, Indonesia
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Deluxe Terrace Room - Room plan Novotel Lombok Resort & Villas
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    Beach Novotel Lombok Resort & Villas
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     Novotel Lombok Resort & Villas

    Novotel Lombok Resort & Villas Reviews

    8.0
    Excellent
    /10
    (936 reviews)See what guests said
    8.4
    Excellent

    "Great facilities, beach and berugaqs were the highlight."

    Glenn

    -

    April 9, 2018

    8.4
    Excellent cleanliness
    Recommended by 94% of guests

    Things you’ll love about Novotel Lombok Resort & Villas

    Things you'll love

    • Airport transfer

    • Private beach

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Excellent
    Location
    8.0
    See map
    Excellent location
    Popular
    Nearby
  • Pantai Tanjung Aan Beach2.84 km
  • Mawun Beach7.56 km
  • Selong Belanak Beach15.79 km
  • Narmada Park41.4 km
  • Batu Bolong Temple51.1 km
  • Senggigi Beach53.02 km
  • Mount Rinjani55.77 km
  • Tiu Kelep Waterfall56.49 km
  • Gili Meno66.86 km
  • Gili Trawangan68.01 km
  • Value for money7.5
    Distance to city center50km
    Location rating8.0
    Nearest airportLombok International Airport (LOP)
    Distance to airport15.9 km

    Rooms available at Novotel Lombok Resort & Villas

    8.3
    Excellent
    Room comfort & quality
    Superior Twin Beds
    Superior Twin Beds
    ...
    • Room size: 29 m²/312 ft²
    • Garden view
    • 2 single beds
    Enter dates to see prices
    Superior Family Room
    Superior Family Room
    ...
    • Room size: 58 m²/624 ft²
    • Garden view
    • 2 king beds and 2 sofa beds
    Enter dates to see prices
    Deluxe Family Terrace
    Deluxe Family Terrace
    ...
    • Room size: 66 m²/710 ft²
    • Garden view
    • 2 king beds and 2 sofa beds
    Enter dates to see prices
    Private Villa
    Private Villa
    ...
    • Room size: 57 m²/614 ft²
    • Garden view
    • 1 king bed and 1 sofa bed
    Enter dates to see prices
    Superior King Bed
    Superior King Bed
    ...
    • Room size: 29 m²/312 ft²
    • Garden view
    • 1 king bed and 1 sofa bed
    Enter dates to see prices
    Private Pool Villa One Bedroom
    Private Pool Villa One Bedroom
    ...
    • Room size: 57 m²/614 ft²
    • Pool view
    • 1 king bed and 1 sofa bed
    Enter dates to see prices
    Deluxe King Room
    Deluxe King Room
    ...
    • Room size: 33 m²/355 ft²
    • Garden view
    • 1 king bed and 1 sofa bed
    Enter dates to see prices
    garden pool villa
    garden pool villa
    ...
    • Room size: 57 m²/614 ft²
    • Garden view
    • 1 king bed and 1 sofa bed
    Enter dates to see prices
    Deluxe Terrace Room
    Deluxe Terrace Room
    ...
    • Room size: 26 m²/280 ft²
    • Garden view
    • 1 single bed
    Enter dates to see prices
    Deluxe Twin Room
    Deluxe Twin Room
    ...
    • Room size: 33 m²/355 ft²
    • Balcony/terrace
    • 2 single beds
    Enter dates to see prices
    Have a question for Novotel Lombok Resort & Villas?

    What people love about Novotel Lombok Resort & Villas

    • 5.6
      Review score

      "Beach landscape is awsome."

      ERWIN

      |

      January 8, 2017

    • 9.2
      Exceptional

      "Beautiful hotel."

      Giovanna

      |

      August 5, 2016

    • 9.6
      Exceptional

      "Will definitely go back."

      Giovanna

      |

      August 5, 2016

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    More about Novotel Lombok Resort & Villas

    More about Novotel Lombok Resort & Villas

    9.2
    Exceptional

    "Resort with amazing view"

    Priskila

    |

    June 23, 2018

    An overview

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    What they offer

    8.4
    Excellent

    "It also included 2 x 75 minute cream baths at the salon whic..."

    Samantha

    |

    January 6, 2019

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Novotel Lombok Resort & Villas from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (936)Booking.com Reviews (430)
    8.0
    /
    10
    Cleanliness8.4
    Facilities8.2
    Location8.0
    Room comfort and quality8.3
    Service8.3
    Value for money7.5
    All languages
    All guests (936)
    All room types

    Show reviews that mention 

    Showing 833 verified guest comments
    12345
    8.4
    Excellent
    Samantha from Australia
    Family with young children
    garden pool villa
    Stayed 2 nights in December 2018

    Lovely resort in a great location”

    We stayed in a garden pool villa for 2 nights over NYE & while it was expensive it was lovely. The villa is beautiful dark wood and offered two outdoor areas - one immediately under the eave of the villa & then some sun lounges which were just a few feet away and right at the edge of the semi-private pool which our villa & three others shared. The villa included a hilltop breakfast one morning, which meant taking a short drive to an elevation outside of the resort with sweeping views on the ocean and our own private buffet breakfast set-up. It also included 2 x 75 minute cream baths at the salon which I enjoyed. The service provided by staff was excellent. The beach at the resort is lovely and clean and the food in the restaurant is good. We were at the resort for NYE and the beach party was fun with a live band, fire dancers and a substantial fire-works display. We will certainly return to this little piece of paradise. Thanks Jan & team.

    Reviewed January 06, 2019

    Dear Samantha, Greetings from Novotel Lombok Resort and Villas! Thank you for your great review! We are glad that you had an overall great experience stayed with us and that glad to know that you particularly liked and enjoyed all facilities and activities provided. Assured, that I have shared your feedback to all team as encouragement to keep maintaining best service quality. Thank you again and we hope to welcome you back for an even better experience. Regards, Robby Irawan Guest Experience Manager

    Responded March 01, 2019
    Novotel Lombok Resort & Villas
    9.6
    Exceptional
    Adityawarman from Indonesia
    Family with young children
    Superior King Bed
    Stayed 4 nights in December 2017

    Great room size and nice location”

    This hotel is located perfectly which is right infront of a private dock. This means your boat can go right infront of the hotel which saves you time and money. Otherwise, going to the public dock will require anothe ride on a horse cart to your hotel. The hotel has a nice pool and spacious rooms. The rooms are mostly on the ground floor so very friendly for those with bikes.

    Reviewed September 20, 2018
    9.2
    Exceptional
    Rodney from United States
    Family with young children
    Deluxe King Room
    Stayed 3 nights in March 2018

    Best resort hotel in Kuta, Lombok”

    This was our second stay here. We really enjoy this place as we have a 2 year old and wanted a place with a pool and safe to run around. The kids club lady was super and remembered us from before! Will come again.

    Reviewed August 13, 2018
    9.2
    Exceptional
    Anne from United Kingdom
    Family with teens
    Superior King Bed
    Stayed 4 nights in March 2018

    Stunning beach, Superb staff, Recommend”

    We stayed 4 nights at the Novotel. The private beach overlooks a stunning view. There are comfortable pondoks & sunbeds for guest use. The staff cannot do enough to assist. Excellent meals at the restaurant for dinner & breakfast. Lunch can be served at the beach. The hotel organised a superb day out for us to snorkel at Gili Nanggu with a driver called Medi who was so helpful. Really relaxing time. Thoroughly recommend it.

    Reviewed March 31, 2018

    Dear Anne, Warm greeting from Novotel Lombok Resort and Villas! Thank you for sending us your great feedback! We are pleased to know that your stay was excellent and that we are delighted to our staffs were able to make you feel welcomed and valued. Thank you again for your kind recommendation and we certainly hope to welcome you for another better experience. Regards, Robby Irawan Asst. Guest Experience Manager

    Responded April 26, 2018
    Novotel Lombok Resort & Villas
    8.8
    Excellent
    Mohammad from Indonesia
    Family with young children
    Superior Family Room
    Stayed 2 nights in September 2017

    Hotel with great facilities and view”

    Stay here for 2 nights, overall had a great experience. You can do a lot of things here, because there are so many facilities you can do with your family. The hospitality of the staff also great, make your stay more pleasant. But the location of the hotel is too far from the city, also no taxi standby in the hotel for you to go out and looking for food, there are rent car available to get you out, but no fixed price. Therefore you need to lunch and dinner inside the hotel, which is the pricelist is expensive. Anyhow, had a great experience during stay here, watching sunset and take a relax in the beach is things that you can't forget.

    Reviewed October 13, 2017

    Dear Mr. Mohammad, Many Thanks for such fantastic feedback! On behalf of the entire Novotel team, please accept our sincerest gratitude for leaving us the comment.The team here is so proud of the facilities and services we are able to provide for our guests and it is always great to see that these are appreciated. Once again, thank you for choosing us for your valuable holiday in Lombok! We very much look forward to welcoming you back here again. Best regards, Jan Kroeckel General Manager

    Responded October 31, 2017
    Novotel Lombok Resort & Villas
    9.6
    Exceptional
    Fatimah from Malaysia
    Family with teens
    Superior Twin Beds
    Stayed 2 nights in July 2017

    Excellent Villa with private pool”

    Love the Villa set up and ambiance. Very clean and tidy resort. The staff were friendly and helpful. Always looking forward to their breakfast buffet. Lots of spread, from local to Western cuisine. The breakfast area was facing the sea area and mountains and the waves of the sea were breathtaking. This resort is what it takes to be a "holiday and peaceful" place to be for singles, married couples and families. The "set-back" was the road leading to the resort. It was under construction and maintenance, and the rude there wad quite "bumpy" and "time consuming". The resort us about 20km from Mataram city, in whuch the ride thete wirh private car was quite costly. Taxi was a "rare side" at this area, except coming from Mataram city. Overall, we live Novotel Resort and Villa as the ultimate resting and holidaying place for our families.

    Reviewed August 03, 2017

    Dear Fatimah, Thank you very much for taking your precious time to write the feedback on your stay.I am delighted to hear that you enjoyed your holiday at our beautiful resort. At Novotel Lombok, we always strive to maintain our standard of services and products into high level to meet our guest satisfaction. Once again, we thank you very much for your review, and we are looking forward to welcoming you back at the resort. Kind Regards, Jan Kroeckel General Manager

    Responded September 25, 2017
    Novotel Lombok Resort & Villas
    8.8
    Excellent
    Saranya from India
    Couple
    Superior King Bed
    Stayed 2 nights in February 2017

    Good stay”

    We had a great stay here! Very clean,comfortable and the location is great . Entertainment wise, there were movie projection, night market, live music, and the beach front. The staff were very friendly and helpful as well! We have only one complaint - the beach appears to have been reclaimed and therefore we weren't able to get into the water as the sand just sucks the feet in.. Not a good thing for a hotel on the beachfront! There is however a beautiful beach just about 10 mins by a two wheeler which we did end up and that was quite awesome :)

    Reviewed May 15, 2017
    9.6
    Exceptional
    Sarah from United States
    Solo traveler
    Superior King Bed
    Stayed 1 night in October 2016

    Fabulous weekend getaway - 30 min from airport ”

    Gorgeous and tranquil spot to unplug and just watch the surf. Super fast from airport very well designed landscaping. Great beach cabanas where can still watch ocean but be protected from Sun or rainstorm. Restaurant and bar also overlooking beautiful bay Although out of town, its only 15 min walk into town if you want to get supplies etc. or set up tours w local guides, and then can get ride back on scooter if you have too much stuff. Biggest things to note: -fun local surfing spot just 10 min walk away. even if you don't surf, so fun to watch all the amazing surfing kids! -no snorkeling nearby. Must go 1.5 hr drive away, so if this is your priority do not stay here -pay attention to when it will be low tide as swimming is not possible at all during this time (but pool is spectacular...). other times swimming is great and safe w no big waves.. -my understanding is that this part of Lombok is much drier, so much lower chance it will be raining than other parts of island. Go and relax and soak in the peace and sun!

    Reviewed October 04, 2016
    9.6
    Exceptional
    Danai from Thailand
    Couple
    Superior King Bed
    Stayed 1 night in February 2016

    Excellent beach hotel in Lombok”

    We really enjoyed our stay here in this hotel. First of all, we got a really good price for a room because it's off peak season. And since it's a Novotel, you expect a certain kind of luxury and service that they are known for. This resort hotel meets all that. The only things that we had issues with on our stay was the gym, 'twas to small and not adequately equipped. And it had electrical issues when we were there, the A/C was not working. Another thing is the beach, the sea is really not that great for swimming. The beach area is just a good place to relax and stroll. Good thing the hotel has an excellent pool and plenty of other activities to enjoy.

    Reviewed March 08, 2016
    8.3
    Excellent
    Mellyana from Indonesia
    Business traveler
    Superior King Bed
    Stayed 1 night in November 2015

    I will return”

    Beach, location, atmosphere

    It was the best decision to go there, even if it was for a night. We got a perfect weather, blue sky all weekend. The beach was white and peaceful. I could stay in its little bungalow by the beach all day long. All I need is close by. I like the room, clean and great lighting (natural and manmade). Staff is great, attentive and willing to help. All of them. I tried their Mahi-mahi and it was delicious. Not a big fans of their pizza though. The rest of food was also delicious. I didn't try any of activities they offer, too bad. I didn't have enough time. I saw their staff performance, it was relaxing and fun. The only thing I regret is I only stay for one evening.

    Reviewed November 23, 2015
    9.3
    Exceptional
    thomas from Canada
    Solo traveler
    Superior Twin Beds
    Stayed 2 nights in November 2015

    Nice relaxing stay ”

    Service was great, rooms were nice, food & location was good

    This is a great resort for couples, the service was excellent, the rooms were very good and clean, the resort is very nice too. The good was just ok, the beach wasnt very nice (rocky). I would recommend this resort if your a couple wanting a relaxing / romantic stay.

    Reviewed November 07, 2015
    9.3
    Exceptional
    selly from Indonesia
    Family with teens
    Deluxe King Room
    Stayed 1 night in July 2015

    Perfect place to escape and relax”

    Very quite, excellent beach and surroundings

    If you want to relax and enjoy the hotel and surrounding, this hotel is a perfect choice. A bit too far to other tourist attraction such as 3 gili islands and senggigi area. But ok from airport. Almost no restaurant or nice local foos nearby, hotel's restaurant almost the only choice to eat. The view, beaches in the hotel area and surrounding are amazing. Tanjung A'an, 3 km from the hotel is the best beach I've ever visited. The view in the hotel area is fabulous and unforgettable.

    Reviewed July 27, 2015
    9.7
    Exceptional
    ARIS from Indonesia
    Couple
    Superior King Bed
    Stayed 1 night in April 2015

    Very Nice hotel in exile Beach”

    Nice View, Nice Place, Nice Service

    I should stay a bit longer in this hotel, very nice hotel with nice environment, Good Service, good Food, Good Wifi system, clean and large room and has very exotic environment and scenery. It is a good place for escape and just enjoying the day and doing nothing.

    Reviewed April 09, 2015
    9.3
    Exceptional
    Oliver from Malaysia
    Couple
    Stayed 1 night in January 2014

    Great hotel and serene”

    Resort-like hotel. Great beach. Serene.

    Stayed here the last night in Lombok. Overall the hotel is very nice and is resort oriented. The only set back is that the location is very far away from the city and the airport, approx 1 hour journey away. However, that is a bonus especially for those who seek serenity and peaceful place to stay. The beach view is great.

    Reviewed October 19, 2014
    10.0
    Exceptional
    Henrik from Indonesia
    Family with young children
    Deluxe King Room
    Stayed 2 nights in October 2014

    Nice and peaceful”

    Peaceful, good food, nice beach

    We loved the hotel. Very peaceful and a nice beach. The food was really good taken in to consideration it was buffet. And with our Accor Hotel membership we got 50% on all food. So for us it was cheap cheap cheap! We go back any day

    Reviewed October 14, 2014
    9.3
    Exceptional
    Victor from Indonesia
    Business traveler
    Superior King Bed
    Stayed 1 night in March 2014

    Stayed here before, will stay again.”

    What can I say..very good hotel.

    Had a room upgrade for free..love these guys. Did not get a chance to enjoy like the last visit, however, nothing changes since last. Still a good place to rest, the big "villa" was a nice touch, bathroom was huge. Will try the spa next time around.

    Reviewed September 10, 2014
    8.3
    Excellent
    Cristian from Brazil
    Family with teens
    Stayed 1 night in May 2014

    First time in Kuta Lombok.”

    Excelent beach, clean and fast access to the airport.

    We stayed only 1 night. And only option we had through Agoda, was without breakfast. I was surprised to see they charge USD15,00 per person. There are also no other options nearby to have a good dinner, and in general the prices there are up to 50% more expensive to hoter hotels at the same level.I think the hotel is a bit over priced.

    Reviewed June 09, 2014
    8.3
    Excellent
    Jessica from Singapore
    Couple
    Stayed 1 night in March 2014

    Safe and comfortable stay”

    Cosy, well-renovated room with private beach

    Stayed in the superior king room on 3rd level. Location is secluded but it is nice if you want to relax at a quiet place. 30mins from the international airport which is considered pretty near in lombok. blue bird taxi fare is around 90k. Room is reasonably big and very cosy. Well renovated and clean (except for some ants crawling around) Has a beach in the compound itself Offers horse riding, scuba diving, yoga, surfing and other activities Cycle or ride a motorcycle to the nearby cafes that offers local and western food at cheap prices (I.e. blue cafe, full moon cafe and many more) bicycle rental is $45,000 for 4 hours (polygon brand) Head to the beach outside the hotel if you would like, there is a nice scenery. No breakfast included for my package, not sure how is the breakfast but I had lunch at the spice market and the food is not bad. Try the fiesta beef burger at only R100,000 Wifi is free, stable and available in most parts of the hotel Helpful staff at the reception

    Reviewed March 29, 2014
    8.0
    Excellent
    anisa from Indonesia
    Business traveler
    Superior King Bed
    Stayed 1 night in December 2013

    it was nice place in a very nice beach”

    clean, nice, and fun

    the place was nice with wonderful beach. The cafe was a bit expensive. I wish I can be there for leisure time and spend it with friends/family. Will definitely recommend it for nice stay and value for money.

    Reviewed February 08, 2014
    9.7
    Exceptional
    Sophia from Malaysia
    Couple
    Stayed 3 nights in December 2013

    Peaceful weekend”

    Beach. Friendly staff. Nice design

    Location: 20 minutes from the airport but secluded area Facilities: Pool and gym is just OK. Beach view is great Services: Friendly staff. Nice bar. Bad internet Food: Hotel food is good. Have to travel (bike) 20 minutes to get to street bars and restaurants.

    Reviewed February 01, 2014
    12345
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    Novotel Lombok Resort & Villas
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    • Excellent location
    • Pantai Tanjung Aan Beach