Novotel London Brentford Hotel
Make your best journey to London with the promised standard of ALLSAFE, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Twickenham part of London, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous London Eye. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.
Highlights

ALLSAFE
Your Health and Safety are our Absolute Priority
Hygiene Plus
Wellness
Safety Features
Preventative Equipment
Health and Medical

Facilities
Pets allowed
Car park
Free Wi-Fi in all rooms!
Front desk [24-hour]
Check-in/out [express]
Luggage storage
Great Place :)! ”
It was a great place to stay at for the weekend as I had gone to celebrate my husbands birthday. Initially we had to wait for 40 mins for our room to be ready, but the woman at the front desk was very kind and upgraded us to a better room for as an apology. The pool has a great temperature and great to go to the sauna after. The gym looked great. The room service was speedy and had great food choices, although it was quite limited. For breakfast we recommend that you try to get there as early as possible so you don’t have to wait in a queue and so that staff can assist to you more easily without being in a rush to serve everyone. Parking underground was £15 which is understandable but was very safe. Altogether, I would recommend this place for anyone whos trying to have a getaway or even for business trips. Great room and great staff!
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Spacious Room”
Spacious, clean room with easy aircon controls, great checkin and checkout times, no rushing required. Friendly helpful and patient staff. I would stay there again
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super hotel...but”
This hotel was our point of arrival for a great adventure in Britain....we reserved online a few days in advance from Canada.... chose to pay a little more to gain access to the pool and thought the breakfast was included....but it wasnt....which adds up quite alot..... the place felt like a good economical family hotel where nothing was spared for our comfort ....but charged like if we were at a Posh B and B in London city... (we know because we did rent a B and B in the city on easter weekend that cost us just a few pounds under what we paid at the Brentford Novotel...) its a good 15 minutes walk from the tube station and at least 40 minutes tube travel to any touristy area...so calculate a hour travel back and forth each day to the hotel....which adds up when visiting and shopping in a megalopolis ....
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Family trip”
Fantastic service and the option of interconnecting rooms was perfect for a family of 5 with three smaller children. Used the hotel as a base for visiting Kew Gardens and was perfect. Service was excellent and facilities very good at a reasonable price. Would definitely stay here again.
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It was really nice hotel”
I wish could stay longer, do find it very expensive but guess it’s worth what you pay
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Excellent”
everything was perfect i did think the pool would be deeper
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Hard To Find”
Its a Novotel ! We know what we are getting dont we ? Or do we. Despite advertising 24hr room service it was unavailable at 11pm on Saturday 26th Nov. Bar shut at 22.45 so beware. Its also hard to drive to until you know where you are going. From Ealing Road you need to drive through the underground car park to gain access to reception to drop of luggage in a car. There was a 1 hour wait for cabs so opened up an Uber account. If using uber give your pick up location as the fitness centre on Ealing Road as Uber drivers cant find reception and give up and cancel the ride. Once that location was given there was no problem going or getting back. Brentford railway station however is within walking distance 7 mins I think. Oh its also not inside the new ULEZ zone a plus.
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Below average for Novotel francaise”
Receptionist not so welcoming. Reception area quite confusing. Can do better.
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Waste of money”
We booked this hotel because of the pool an sauna. They closed the pool and the sauna just when we were going there die to too much chlorine in the water. I asked refund as this was the only reason I booked this hotel and paid my ass off for this. I could have booked something more cheap and closer to my location! They are lying now that it was a Covid-19 safety measurement so they don’t have to refund me. That’s not true. So avoid this hotel, they don’t care if their costumer are satisfied!
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Never staying here again ”
I would never recommend this hotel to anyone. Even if they were offering free stays, I'd take my chances at a hostel before staying here. The rudest staff, worse customer service and awful experience. Save your money and pick anywhere but here.
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Convenient location for A4/M4 business travellers”
Nice stay at Novotel. Great breakfast. The Brentford area has its charms if you know where to look (or are a fan of Brentford FC of course). Primarily this suits business travellers but for leisure it is actually really easy to get to central London (tube or national rail is 10/15 minute walk). Kew Gardens, Chiswick and Richmond are all pretty close too.
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Absolutely Amazing”
We had an absolutely wonderful stay at this hotel, everything stood out as brilliant, from the rooms to the breakfast (that you should definitely get!), to the incredibly friendly and helpful staff. I would highly recommend a stay at this hotel.
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AMAZING”
Very good, staff went out there way to ensure our stay was a pleasant on, highly recommend staying here, rooms are very well designed and the privacy glass on the wall between the bathroom and the bedroom is very cool! Food was very good and an extremely reasonable price! All in all a very goody stay and will definitely be returning in the near future!
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very quiet”
The soundproofing is excellent, and we had no malaise from the Great West Road or the motorway, though our room did not face them directly. The food in the hotel was good but expensive, and a cheaper alternative for breakfast would be better.
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Exceptional”
The room is spacious and comfortable. Lovely shower and toilet. The staff are friendly and efficient. Good breakfast, too!
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spacious and value for money”
I like it but the breakfast is the same everyday but it is still acceptable. Staff are very helpful and it will be great if the hotel can provide free shuttle from airport
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Spacious room with friendly staff”
Good location, near to bus stop. Spacious and clean room. Friendly staff.
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Novotel Brentford”
Well looked after by the Novotel team here
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very good hotel”
value for money , spacious , nice enviroment
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good stay”
value for money , spacious , nice enviroment
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