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2023

Novotel London Canary Wharf

4 stars out of 5
40 Marsh Wall, Canary Wharf, London, United Kingdom, E14 9TP - See map

Experience the best of London at Novotel London Canary Wharf. Enjoy modern rooms with captivating city or river views. Indulge in a luxury stay with air conditioning, complimentary Wi-Fi, and invigorating shower. Unwind at the rooftop bar and savor great restaurant choices. Take a dip in the indoor pool, hit the gym, or relax in the sauna. Conveniently located near Canary Wharf and the Jubilee Line, explore iconic landmarks such as Up at The O2 and The O2, just a short distance away. Book now for an unforgettable stay! [Some content may be Generative AI assisted. Inaccuracies may occur.]

Highlights

Hygiene Plus

210 meters to public transportation

Check-in [24-hour]

Great View

Free Wi-Fi in all rooms!

Facilities

Front desk [24-hour]

Pets allowed

Free Wi-Fi in all rooms!

Check-in/out [express]

Swimming pool [indoor]

Fitness center

Luggage storage

Cash withdrawal

Your dates are popular among travelersPopular destination! Properties in London are being booked every minute!

Based on 5,773 verified reviews

Cleanliness

8.8

Location

8.8

Facilities

8.6

Service

8.6

Value for money

8.3

See map

8.8Excellent

Location rating score

Excellent location - 2.86 kilometers from city center
Excellent for walking
More details on walking
Walkable places
22 Marsh Wall
180 m
DLR - Heron Quays Metro Station
200 m
Popular landmarks
Tower Bridge
3.6 km
Tower of London
3.7 km
London Eye
6.7 km
Big Ben
7.0 km
National Gallery
7.3 km
Closest landmarks
Barkantine Pharmacy
380 m
Canary Central
380 m
Indescon Square
390 m
Pan Peninsula
400 m
Phoenix Heights
400 m
Value for money8.3
Location rating8.8
Nearest airportLondon City Airport (LCY)
Distance to airport5.0 km

Rooms available at Novotel London Canary Wharf

Superior Twin Room
...
  • Room size: 21 m²/226 ft²
  • Street view
  • 2 single beds or 2 single b...
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Superior Double Room
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  • Room size: 21 m²/226 ft²
  • Street view
  • 1 double bed
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Superior Twin, City View
...
  • Room size: 21 m²/226 ft²
  • City view
  • 2 single beds
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Executive Suite
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
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Studio Suite
...
  • Room size: 40 m²/431 ft²
  • Street view
  • 1 king bed
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Executive Room
...
  • Room size: 21 m²/226 ft²
  • City view
  • 1 double bed
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Superior Accessible Room
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  • Room size: 25 m²/269 ft²
  • Street view
  • 2 single beds or 1 double b...
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Superior Double Room (City View)
...
  • Room size: 21 m²/226 ft²
  • City view
  • 1 double bed
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Executive Terrace Suite
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  • Room size: 50 m²/538 ft²
  • Shower
  • 1 king bed
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Superior Room with City View
...
  • Room size: 21 m²/226 ft²
  • Shower
  • 1 king bed or 2 single beds
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Frequently asked questions

Does Novotel London Canary Wharf provide laundry services?

Yes! Novotel London Canary Wharf features laundry service at your convenience and even hot water linen and laundry washing for whenever you need your favorite clothes clean and fresh all throughout your vacation. Please contact the property for more information.

What types of facilities are offered for kids at Novotel London Canary Wharf?

While on holiday retreat with your loved ones, your kids can also enjoy the fun in sports and recreation facilities offered at Novotel London Canary Wharf such as children's playground.

Are there ATM on-site at Novotel London Canary Wharf?

Yes! The benefits of staying at Novotel London Canary Wharf include an on-site ATM, providing guests with easy access point for cash withdrawal and remaining worry-free throughout your getaway.

What are the property's policies for children's bedding at Novotel London Canary Wharf?

Novotel London Canary Wharf's policy relating to children's bedding considers guests age 13 years and older as adults, and therefore must use an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

How many floors does Novotel London Canary Wharf have?

Novotel London Canary Wharf has a total of 39 floors.

How long do visitors typically stay at Novotel London Canary Wharf?

Verified past guests that have stayed at Novotel London Canary Wharf had an average nightly stay of 2 nights at this property.

What payment options are supported at Novotel London Canary Wharf?

Novotel London Canary Wharf supports up to 4, with payment card options such as American Express, MasterCard, and Visa.

What is the average rating that verified Business travelers' have given to Novotel London Canary Wharf?

Verified business travelers that have stayed at this property have given Novotel London Canary Wharf an average rating of 8.2. You can look up more detailed customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Families with young children have given to Novotel London Canary Wharf?

Past families with young children that have stayed at this property have given Novotel London Canary Wharf an average rating of 8.6. You can look up more in depth customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.

What is the closest train, metro, or bus station to Novotel London Canary Wharf?

The closest train, metro, or bus station is DLR - Heron Quays Metro Station, 202.31 m away from Novotel London Canary Wharf.

What is the closest airport to Novotel London Canary Wharf?

The closest airport to Novotel London Canary Wharf is London City Airport, 5.0 km away.

More about Novotel London Canary Wharf

More about Novotel London Canary Wharf

Experience Modern Luxury at Novotel London Canary Wharf

Welcome to Novotel London Canary Wharf, a stylish and contemporary 4-star hotel located in the heart of London, United Kingdom. With its prime location in the vibrant Canary Wharf district, this hotel offers a perfect blend of modern luxury and convenience. Whether you are traveling for business or leisure, Novotel London Canary Wharf provides a comfortable and welcoming atmosphere, ensuring a memorable stay in the bustling capital city. Step into the sleek and sophisticated lobby of Novotel London Canary Wharf and be greeted by the hotel's warm and friendly staff. With a check-in time starting from 03:00 PM, you can seamlessly settle into your well-appointed room and begin your London adventure. The hotel boasts a total of 313 rooms, each thoughtfully designed to provide a relaxing and contemporary space for guests to unwind after a long day of exploring the city. At Novotel London Canary Wharf, every detail has been carefully considered to ensure a comfortable stay. The hotel's check-out time is until 12:00 PM, allowing you to enjoy a leisurely morning before bidding farewell to this urban oasis. For those with early flights, the hotel's proximity to the airport makes it incredibly convenient, with a travel time of just 20 minutes. Whether you are here for business or pleasure, Novotel London Canary Wharf offers a seamless and stress-free experience for all guests. Additionally, families traveling with children between the ages of 6 to 12 can take advantage of the hotel's child policy, allowing them to stay free of charge, making it an ideal choice for a family-friendly getaway.

Unwind and Indulge at Novotel London Canary Wharf's Entertainment Facilities

At Novotel London Canary Wharf, you'll find a range of entertainment facilities designed to help you unwind and indulge during your stay. Whether you're looking to relax with a drink, rejuvenate in a sauna, or unwind in a steam room, this hotel has it all. The hotel's stylish bar is the perfect place to unwind after a long day of exploring the vibrant city of London. Sit back in the comfortable seating area and enjoy a refreshing cocktail or a glass of wine from their extensive drink menu. With a relaxed and welcoming atmosphere, the bar is a great spot to socialize with friends or meet fellow travelers. For those in need of some pampering, the sauna and steam room at Novotel London Canary Wharf provide the ultimate relaxation experience. Step into the sauna and let the heat melt away your stress, or indulge in a steam session to cleanse your body and rejuvenate your senses. These facilities are the perfect way to unwind and recharge, leaving you feeling refreshed and revitalized. Whether you're in the mood for a drink at the bar or some well-deserved relaxation in the sauna and steam room, Novotel London Canary Wharf's entertainment facilities are sure to enhance your stay and provide the perfect escape from the hustle and bustle of the city.

Stay Active at Novotel London Canary Wharf's Impressive Sports Facilities

Novotel London Canary Wharf is the perfect destination for fitness enthusiasts, offering a wide range of state-of-the-art sports facilities. Dive into the hotel's inviting indoor pool, where you can enjoy a refreshing swim regardless of the weather outside. With its sleek design and tranquil atmosphere, the pool provides the ideal setting for relaxation and exercise. For those looking to maintain their workout routine while traveling, Novotel London Canary Wharf boasts a fully equipped fitness center. Open 24 hours a day, this modern facility features top-of-the-line exercise equipment, allowing guests to engage in a variety of cardio and strength training activities. Whether you prefer running on the treadmill, lifting weights, or practicing yoga, you'll find everything you need to stay active and energized. Additionally, Novotel London Canary Wharf is conveniently located near the beach, providing guests with the opportunity to enjoy outdoor activities and soak up the sun. Take a leisurely stroll along the sandy shores, build sandcastles with your family, or simply relax and unwind while listening to the soothing sound of the waves. Best of all, access to the beach is free for hotel guests, allowing you to make the most of your stay. With its exceptional sports facilities, including an indoor pool, a 24-hour fitness center, and easy access to the beach, Novotel London Canary Wharf ensures that guests can stay active and enjoy a well-rounded experience during their stay.

Convenience at Your Fingertips: Novotel London Canary Wharf's Exceptional Facilities

Novotel London Canary Wharf offers a range of convenience facilities that ensure a hassle-free and comfortable stay for every guest. With 24-hour room service, you can indulge in delicious meals or snacks at any time of the day or night, right in the comfort of your own room. The hotel also provides a laundry service, allowing you to keep your wardrobe fresh and clean throughout your stay. For added convenience, Novotel London Canary Wharf offers safety deposit boxes, providing a secure place to store your valuables. The attentive concierge is always on hand to assist with any queries or requests, ensuring that your needs are met promptly and efficiently. Stay connected with complimentary Wi-Fi in public areas and enjoy seamless internet access throughout the hotel, including in all rooms. In addition to these services, the hotel offers dry cleaning facilities, express check-in/check-out, and luggage storage, making your arrival and departure a breeze. For any last-minute needs, there is a convenience store on-site, providing essentials and snacks. With daily housekeeping, you can relax knowing that your room will always be clean and tidy. Novotel London Canary Wharf goes above and beyond to provide exceptional convenience facilities, ensuring that your stay is both comfortable and stress-free.

Convenient Transport Facilities at Novotel London Canary Wharf

Novotel London Canary Wharf offers a range of convenient transport facilities to ensure a seamless travel experience for its guests. One of the standout features is the hotel's reliable taxi service, which provides a hassle-free way to explore the vibrant city of London. Whether you need transportation to and from the airport, or simply want to explore the local area, the hotel's dedicated taxi service is readily available to cater to your needs. With a fleet of modern and comfortable vehicles, the hotel's taxi service ensures a comfortable and efficient journey. The experienced and professional drivers are knowledgeable about the city's best attractions and can provide recommendations for sightseeing or dining options. Whether you're a leisure traveler looking to explore the iconic landmarks or a business traveler needing to attend meetings, the hotel's taxi service is a convenient and reliable option to get around the city.





Delicious Dining Options at Novotel London Canary Wharf

Indulge in a culinary journey at Novotel London Canary Wharf, where a wide range of dining options await you. Start your day with a delicious and hearty breakfast buffet, featuring a variety of hot and cold dishes, freshly baked pastries, and a selection of fruits and juices. Whether you prefer a full English breakfast or a continental spread, the hotel's breakfast options are sure to satisfy every palate. For a quick pick-me-up or a casual meeting, head to the coffee shop, where you can enjoy a freshly brewed cup of coffee or tea, along with a selection of light snacks and pastries. If you prefer to dine in the comfort of your room, take advantage of the 24-hour room service, offering a diverse menu of delectable dishes that cater to all tastes and dietary requirements. For a more formal dining experience, the hotel's restaurant is the perfect choice. With its contemporary design and warm ambiance, it offers a menu inspired by international and British cuisine, prepared with the finest ingredients. Whether you're in the mood for a juicy steak, fresh seafood, or vegetarian delights, the restaurant's skilled chefs will create a memorable dining experience for you. Additionally, Novotel London Canary Wharf also provides a shared kitchen, allowing guests to prepare their own meals and snacks. This convenient facility is ideal for those who prefer to have more control over their dining experience or for families traveling with young children. With its diverse dining options, Novotel London Canary Wharf ensures that every guest's culinary desires are met, making your stay a truly satisfying and memorable one.

Luxurious and Spacious Rooms at Novotel London Canary Wharf

Experience comfort and elegance at Novotel London Canary Wharf with their wide range of room offerings. From the Executive Room to the Studio Suite, there is a perfect accommodation for every traveler. Indulge in the spaciousness of the Executive Room, featuring a comfortable Queen Bed and measuring 25 square meters. For those seeking extra luxury, the Executive Suite provides a lavish and stylish retreat. The Studio Suite offers a contemporary design and ample space to relax and unwind. Booking these exquisite rooms on Agoda ensures that you not only get the best prices but also enjoy a hassle-free experience. With Agoda's user-friendly platform, finding and securing your preferred room at Novotel London Canary Wharf is just a few clicks away. So why wait? Book now and treat yourself to a memorable stay in the heart of London.

Discover the Vibrant Atmosphere of Canary Wharf

Located in the heart of London's financial district, Novotel London Canary Wharf offers a prime location for both business and leisure travelers. Canary Wharf is a bustling and dynamic area that boasts a unique blend of modern architecture, cultural attractions, and vibrant nightlife. As one of the world's leading financial centers, Canary Wharf is home to some of the tallest skyscrapers in the United Kingdom, including the iconic One Canada Square. The area is a hub of activity, with numerous multinational corporations, banks, and professional services firms setting up their offices here. This bustling business district creates an energetic atmosphere that permeates through the streets, giving visitors a taste of the city's fast-paced lifestyle. Beyond its corporate façade, Canary Wharf also offers a wealth of cultural experiences. The area is dotted with art installations, including the famous Canary Wharf Roof Garden, which showcases a stunning collection of sculptures and plants. The nearby Museum of London Docklands provides a fascinating insight into the history of the Docklands area, while the O2 Arena, just a short distance away, hosts world-class concerts and events. When it comes to dining and entertainment, Canary Wharf has something for everyone. From high-end restaurants offering exquisite cuisine to trendy bars and pubs, there is no shortage of options to satisfy any palate. The area is also home to a vibrant shopping scene, with luxury boutiques, designer stores, and a bustling shopping center, providing ample opportunities for retail therapy. With excellent transport links, including the Canary Wharf Underground station just a stone's throw away, exploring the rest of London is a breeze. Whether you're visiting for business or pleasure, Novotel London Canary Wharf is the perfect base to immerse yourself in the vibrant atmosphere of Canary Wharf and discover all that this dynamic area has to offer.

Convenient Transportation from Nearby Airports to Novotel London Canary Wharf

Located in the bustling district of Canary Wharf in London, Novotel London Canary Wharf offers a stylish and comfortable stay for travelers visiting the city. Getting to the hotel from the nearby airports is a breeze, thanks to the excellent transportation options available. If you are arriving at London City Airport, which is the closest airport to Novotel London Canary Wharf, you can easily reach the hotel in just a short journey. The most convenient way is to take the Docklands Light Railway (DLR) from the airport. The DLR station is located right outside the airport terminal, and you can take a direct train to Canary Wharf station. From there, it's a quick walk to the hotel, allowing you to check in and start exploring the city in no time. For those arriving at Heathrow Airport, the journey to Novotel London Canary Wharf is equally convenient. You can take the Heathrow Express train from the airport to Paddington Station, and then transfer to the London Underground. Take the Circle Line or Hammersmith & City Line to Tower Hill station, where you can change to the Docklands Light Railway (DLR) and alight at Canary Wharf station. From there, it's just a short stroll to the hotel, ensuring a smooth and hassle-free arrival. No matter which airport you arrive at, transportation to Novotel London Canary Wharf is easily accessible, allowing you to start your London adventure with ease and comfort. With its prime location in Canary Wharf, the hotel provides a convenient base for exploring the city's attractions, including the Tower of London, Tower Bridge, and the vibrant West End. Whether you are traveling for business or leisure, Novotel London Canary Wharf offers modern amenities, comfortable rooms, and exceptional service for a memorable stay in London.

Explore the Vibrant Surroundings of Novotel London Canary Wharf

Nestled in the heart of London's bustling Canary Wharf district, Novotel London Canary Wharf offers easy access to a range of exciting landmarks and attractions. Marvel Avengers Station, located just a short stroll away, is a must-visit for all superhero enthusiasts. Step into the world of your favorite Marvel characters through interactive exhibits and immersive experiences that will leave you feeling like a true Avenger. For those with a passion for astronomy and the wonders of the universe, the Visions of the Universe exhibition is just a stone's throw away. Delve into the mysteries of space as you explore captivating displays and learn about the latest discoveries in astrophysics. Nature lovers will find solace in the nearby Bow Creek Ecology Park, a hidden gem that offers a peaceful retreat from the city's hustle and bustle. Take a leisurely stroll along the park's winding trails, admire the diverse flora and fauna, and enjoy the serene atmosphere. Whether you're seeking entertainment, cultural experiences, or simply a place to unwind, Novotel London Canary Wharf's prime location ensures that you're never far from the action. With a plethora of landmarks and attractions within easy reach, this hotel is the perfect base for your London adventure.

Convenient Public Transport Stations near Novotel London Canary Wharf

Novotel London Canary Wharf is strategically located near several public transport stations, making it easy for guests to explore the city of London. The hotel is within walking distance of various DLR (Docklands Light Railway) stations, including West Silvertown, Prince Regent, Royal Albert, Cyprus, Royal Victoria, Limehouse, Custom House for Excel, and West India Quay. These stations provide convenient access to different parts of the city, allowing guests to easily reach popular attractions, shopping districts, and business centers. Additionally, guests staying at Novotel London Canary Wharf can also take advantage of the Emirates Air Line Cable Car located in Greenwich Peninsula. This unique mode of transport offers stunning views of the city as it crosses the River Thames, providing a memorable experience for travelers. Whether guests are visiting London for business or leisure, the proximity of these public transport stations ensures that they can effortlessly navigate the city and make the most of their stay at Novotel London Canary Wharf.

A Culinary Adventure Awaits

Novotel London Canary Wharf is surrounded by a diverse range of restaurants that will satisfy even the most discerning palates. Pizza lovers can indulge in the delicious Neapolitan-style pizzas at Pizza Pilgrims Canary Wharf, while those seeking panoramic views of the city can head to BOKAN 37 for a memorable dining experience. Coffee enthusiasts will be delighted to find Costa Coffee London just a stone's throw away, offering a wide selection of aromatic brews. For a taste of Greek cuisine, Smashing Plates Canary Wharf is the place to be, serving up traditional dishes bursting with flavor. Barista Cafe is perfect for a quick bite or a leisurely brunch, with its cozy atmosphere and delectable menu. Those looking for a taste of the countryside can visit River Cottage Deli, offering a range of organic and locally sourced delights. Franco Manca Canary Wharf is a must-visit for pizza aficionados, with its sourdough bases and fresh toppings. ROKA Canary Wharf is a culinary hotspot, known for its contemporary Japanese cuisine and vibrant atmosphere. Rotisserie Chicken is the go-to spot for succulent roasted chicken and mouthwatering sides. Last but not least, The Maroons Restaurant offers a fusion of international flavors, ensuring a memorable dining experience for all guests. With such a wide variety of dining options right at your doorstep, Novotel London Canary Wharf is the perfect choice for food lovers and explorers alike.

Shop 'til you drop in the heart of Canary Wharf

Novotel London Canary Wharf is surrounded by an array of shopping landmarks that cater to all your retail desires. Just a short distance away, you'll find Gallions Reach Shopping Park, a sprawling retail destination offering a wide range of high-street brands and designer outlets. For a more upscale shopping experience, head to Cabot Square, where you'll discover a variety of luxury boutiques and flagship stores. If you're a book lover, make sure to visit Lloyds of Kew Bookshop, a charming independent bookstore with a carefully curated selection of titles. And for art enthusiasts, the TASCHEN Store London is a must-visit, showcasing a stunning collection of beautifully designed books on art, photography, and culture. With the Canada Place Mall also nearby, you'll have plenty of options to indulge in some retail therapy during your stay at Novotel London Canary Wharf.

Affordable Luxury at Novotel London Canary Wharf

Indulge in a luxurious stay at Novotel London Canary Wharf without breaking the bank. With an average price of $269 per room, this contemporary hotel offers exceptional value for money in the heart of London. Compared to the average price of a hotel room in the city, which stands at $260, Novotel London Canary Wharf provides an upscale experience at a competitive price. Immerse yourself in the vibrant atmosphere of this bustling city while enjoying the comfort and convenience of this modern hotel. Whether you're visiting for business or leisure, Novotel London Canary Wharf offers a stylish retreat that won't strain your budget. Book your stay today and discover the perfect blend of affordability and luxury.

Highly Recommended Hotel with Excellent Service

Novotel London Canary Wharf is a delightful hotel that comes highly recommended by its guests. With its lovely staff and excellent service, it is no wonder that visitors would love to stay here again in the future. The friendly and helpful staff are always ready to answer questions and provide suggestions, ensuring a pleasant and memorable stay. From the moment you arrive, you will be greeted with warm hospitality and a welcoming atmosphere. The hotel's commitment to customer satisfaction is evident in the positive reviews, making it a great choice for your stay in London.

Exceptional Customer Ratings at Novotel London Canary Wharf

Discover the epitome of outstanding customer satisfaction at Novotel London Canary Wharf, a hotel that consistently receives high praise from its guests. With an impressive overall rating of 8.6, it's no wonder that this hotel is a top choice for travelers seeking a memorable stay in London. One of the standout features of Novotel London Canary Wharf is its exceptional value for money, as reflected in its impressive rating of 8.2. Guests consistently appreciate the hotel's competitive pricing without compromising on quality or service. Whether you're traveling for business or leisure, you can be confident that you'll receive excellent value for your stay. When it comes to facilities, Novotel London Canary Wharf truly excels. With a remarkable rating of 8.6, guests are consistently impressed by the hotel's extensive range of amenities. From the well-equipped fitness center to the stylish rooftop terrace, there is something for everyone to enjoy. Whether you're looking to relax or stay active, the hotel's facilities are designed to enhance your stay and provide an unforgettable experience.

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Amenities and facilities

Excellent8.6

Facilities

Most talked about facilities
Languages spoken
  • English
  • Catalan
  • Danish
  • Dutch
  • French
  • German
  • Greek
  • Hungarian
  • Italian
  • Lithuanian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Spanish
  • Swedish
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • On-site entertainment
  • Pub crawl
  • Sauna
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • Alcohol
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Fruits/snacks
  • Kitchen
  • Restaurants
  • Room service [24-hour]
  • Shared kitchen
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Essential condiments
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Heating in public area
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • On-site event hosting
  • Safety deposit boxes
  • Shared lounge/TV area
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Kids meal
  • Kids safety features
  • Playground
Access
  • Allergy-free rooms
  • Cat-friendly
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Couple's room
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Hotel chain
  • Litter boxes
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Pets may not be left unattended
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Bicycle parking
  • Car park [nearby]
  • Taxi service
Available in all rooms
  • Air conditioning
  • Blackout curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • Individual air conditioning
  • In-room safe box
  • Ironing facilities
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Walk-in shower
  • Wi-Fi [free]
  • Window

Food and dining

Breakfast options
  • Full English/Irish
  • Gluten-free
  • Buffet
Restaurants on site
BOKAN 37
  • Cuisine: European
  • Menu: Buffet

Location

40 Marsh Wall, Canary Wharf, London, United Kingdom, E14 9TP

Excellent8.8

Location

Public transportation
  • DLR - Heron Quays Metro Station
    200 m
  • DLR - Canary Wharf Metro Station
    440 m
Airports
  • London City Airport (LCY)
    5.0 km
Hospital or clinic
  • Barkantine Pharmacy
    380 m
Shopping
  • Camden Market
    9.6 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Tower Bridge
    3.6 km
  • Tower of London
    3.7 km
  • London Eye
    6.7 km
  • Big Ben
    7.0 km
  • National Gallery
    7.3 km
  • The British Museum
    7.5 km
  • Buckingham Palace
    8.2 km
  • Madame Tussauds London
    9.4 km
  • V&A - Victoria and Albert Museum
    10.3 km
  • Natural History Museum
    10.6 km
Nearby landmarks
  • 22 Marsh Wall
    180 m
  • DLR - Heron Quays Metro Station
    200 m
  • Barkantine Pharmacy
    380 m
  • Canary Central
    380 m
  • Indescon Square
    390 m
  • Pan Peninsula
    400 m
  • Phoenix Heights
    400 m
  • Cabot Square
    430 m
  • DLR - Canary Wharf Metro Station
    440 m
  • Canary Wharf
    440 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Travel time to airport (minutes)20
Extras
  • Breakfast charge (unless included in room price)25 GBP
  • Daily Internet/Wi-Fi fee0 GBP
The property
  • Number of bars/lounges2
  • Number of floors39
  • Number of restaurants1
  • Number of rooms 313
  • Year property opened2016

Property announcements

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Novotel London Canary Wharf from real guests

Provided by verified guests of

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8.5

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 9.6
  • 8.8
  • 5.2
  • 5.6
  • 8.8
  • 8.4
  • 8.8
  • 10
  • 9.2
  • 6.8

Most recent

Cleanliness8.8
Location8.8
Facilities8.6
Service8.6
Value for money8.3
High score for London
Rating
9+ Exceptional (146)
8-9 Excellent (47)
7-8 Very Good (43)
6-7 Good (7)
<6 Below Expectation (33)
Guest Type
Room Type
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Show reviews that mention 

Showing 276 verified guest comments
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10.0
Exceptional
Kristián from United Kingdom
Couple
Superior Double Room
Stayed 3 nights in February 2024

Great stay, brilliant staff and facilities but rude room service providers”

I booked this for my parents as a gift for their birthday. They absolutely loved their stay and said the facilities were fantastic. However, when it came to room cleaning the providers were very rude. They knocked and my parents opened and asked to be given a moment to change so they can leave the room (as they were told they need to leave whilst they clean - which is absolutely fine). No longer than a minute later the cleaner opened the door with her master key and my mum was half changed (but decent luckily), but unfortunately my dad was just in his underpants; instead of apologising and closing the door which would be most people’s reaction, she just looked at them and said ‘How long will you be?!’ In a very rude tone to which my mum was stern back and said we just told you please give us two minutes and you haven’t even given us that, my husband is not dressed close the door. The woman huffed and then closed the door and still did not apologise. My parents raised this with the staff and the manager got involved and was very very serious about things and went above to make sure the rest of their stay was top level, which they were very happy with and felt that the staff were incredibly genuine and remorseful although it was not their part of the team that caused the issue. So despite that situation, they still rate it a full 5 star stay and loved it but protocols and training need to be put in place for that area of staff so they treat guests with respect and match the rest of the staff/service. Thanks again to all the staff and team who made my parents stay a great one and did their best to rectify the unfortunate situation!

Reviewed March 03, 2024
10.0
Exceptional
Donna from United Kingdom
Couple
Superior Accessible Room
Stayed 2 nights in August 2024

Would highly recommend this hotel”

Had a brilliant stay at the Novotel hotel. We was given the wrong room as we asked for an accessibility room and got a normal room but the staff was very happy and accommodating to change this straight away. Good facilities, food, drink and staff and a clean hotel. The only thing I would say is they the hotel could be slightly more accommodating for people with accessibility problems, ie bars or handles to get in and out of the swimming pool as it was a little difficult for my partner with nothing to hold onto and making it easier to get to the roof terrace and restaurant in the lifts as you have to get certain lifts to certain floors then get the staff with a special key to take you up and down in the lift. Maybe just have 1 accessibility lift which take you to all floors where you haven’t got to find a staff member with a key. All in all I would highly recommend and would definitely stay here again.

Reviewed August 04, 2024
8.0
Excellent
Andy from United Kingdom
Couple
Superior Accessible Room
Stayed 2 nights in August 2024

Novotel Weekend Stay”

Great hotel, especially the location. A lot of the facilities weren’t in operation such as the open rooftop which was one of the reasons we booked this hotel. Also in the café, at least 80% of the items weren’t in stock. Some of the staff were nice but others especially in the restaurant upstairs were a bit rude to the other colleagues, I witness one tell his colleague to “act like you’re doing something” which I thought was a bit rude. I also asked for cello tape at the downstairs lobby and the worker told me he couldn’t give it for health and safety reasons? Cello tape? Another worker just gave it and told me to return it in 10 minutes. The room was beautiful, very clean, very nice, I enjoyed it a lot. I would return to this hotel, loved the swimming pool. The gym was very small with not a lot of equipment and the sauna was also out of service. I think you should offer discounts if you’re going to say that you have things available then a majority of them aren’t available.

Reviewed August 19, 2024
10.0
Exceptional
Cara from United States
Solo traveler
Superior Double Room
Stayed 11 nights in August 2023

Wonderful London Stay”

I stayed here for almost 2 weeks and my stay was lovely! They were able to accommodate me to an early check-in and my request for a high floor. The hotel was clean, staff were extremely helpful and friendly, and overall made my stay as enjoyable as possible as a first-timer to London. The location is great and a quick 10 minute walk to the Tube. I also felt very safe in this area since Canary Wharf is within the Finanacial District. I had a music festival to go to in Beckenham and thisw as a great location within the London area and was close enough to travel to Beckenham with ease. The roof top is gorgeous too! The views of the city are incredible! I also loved the trendy feel of the hotel. The room was a perfect size for myself and my room has a nice view of Canary Wharf. I highly recommend this hotel for anyone traveling. I'm definitely staying here again the next time I visit.

Reviewed September 16, 2023
9.6
Exceptional
Molly from United Kingdom
Couple
Executive Room
Stayed 1 night in August 2024

Review ”

Room was nice, clean and view from our window was perfect. Although we ordered executive suite and pictures shown on the website did not match the reality of it. Just due to size, was shown a living room which we didn’t have . But was still lovely and defo recommend

Reviewed August 09, 2024
12345

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