Exterior view, Novotel London Excel Hotel in London
Bathroom, Novotel London Excel Hotel in London
Lobby, Novotel London Excel Hotel in London
Food and beverages, Novotel London Excel Hotel in London
Shared lounge/TV area, Novotel London Excel Hotel in London
Food and beverages, Novotel London Excel Hotel in London
Facilities, Novotel London Excel Hotel in London

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8.3Excellent

4,543 reviews

4,543 reviews

Cleanliness 8.6
Service 8.4
Room comfort and quality 8.3
Facilities 8.2
Value for money 8.2
Location 8.0
See map

8.0Excellent

Location rating score

Excellent location
Parking
Available
Popular landmarks
Tower Bridge
6.8 km
Tower of London
6.9 km
London Eye
9.9 km
Big Ben
10.3 km
The British Museum
10.5 km
Closest landmarks
Royal Victoria Dock and Bridge
220 m
London Royal Docks Open Water Swimming
230 m
DLR - Custom House for Excel Metro Station
270 m
DLR - Royal Victoria Metro Station
350 m
Emirates Air Line Cable Car - Greenwich Peninsula
360 m

Novotel London Excel Hotel

7 Western Gateway, Royal Victoria Dock,, Canary Wharf, London, United Kingdom, E16 1AA - See map

Make your best journey to London with the promised standard of ALLSAFE, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Canary Wharf part of London, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous London Eye. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and steamroom on-site.

Highlights

Hygiene Plus

280 meters to public transportation

Check-in [24-hour]

Free Wi-Fi in all rooms!

Currency exchange

ALLSAFE

Your Health and Safety are our Absolute Priority

Facilities

Pets allowed

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Fitness center

Sauna

Check-in/out [express]

Luggage storage

Your dates are popular among travelersPopular destination! Properties in London are being booked every minute!
Value for money8.2
Location rating8.0
Nearest airportLondon City Airport (LCY)
Distance to airport1.9 km

Rooms available at Novotel London Excel Hotel

Excellent
Room comfort & quality

8.3

Superior Queen Room with Convertible Sofa
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 sofa bed and 1 double bed
Enter dates to see prices
Standard Queen Room
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Executive Premium Room with queen-size bed
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Standard Twin Room
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Standard Room
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 2 single beds or 1 queen be...
Enter dates to see prices
Standard Queen Room with Convertible Sofa
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Superior Room with Sofa Bed
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 queen bed and 1 sofa bed
Enter dates to see prices
Suite
...
  • Room size: 50 m²/538 ft²
  • Shower
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Accessible Queen Room
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices
Executive Premium Room
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

Does Novotel London Excel Hotel offer spa services?

You can benefit from your stay at Novotel London Excel Hotel all the more by making the most of the property's available spa services that are offered for all its guests to make your evening or night far better.

What types of entertainment are available at Novotel London Excel Hotel?

Novotel London Excel Hotel offers games room while you remain at this property, offering visitors with entertainment value throughout your stay here.

Does Novotel London Excel Hotel have a fitness center?

Absolutely! Novotel London Excel Hotel offers fitness center that is suitably located on site, catering to your active needs to remain in top condition while on vacation. For more details, please contact the property for more information.

Does Novotel London Excel Hotel offer dry cleaning services?

Yes! Novotel London Excel Hotel features dry cleaning service that is available all throughout your stay, ensuring you're always looking your absolutely best in your favorite outfit. Please contact the property for more information.

What attractions are in close proximty of Novotel London Excel Hotel that are in walking range?

While remaining at Novotel London Excel Hotel, kick start your holiday by visiting the closest points of interest that are within walking distance to the property which include ExCeL London Centre, ExCel Exhibition Centre, and The Crystal.

What bars are in close proximty of Novotel London Excel Hotel?

While lounging at Novotel London Excel Hotel, enjoy your evening or night out at The Gun or Cutty Sark Tavern to make the most out of your nightlife.

What public parks are within range of Novotel London Excel Hotel?

While remaining at Novotel London Excel Hotel, indulge in your early morning or evening wander at nearby park which include Royal Wharf Gardens, The Tide, and Greenwich Peninsula Ecology Park.

When was Novotel London Excel Hotel built?

Novotel London Excel Hotel was built in 2003.

At what time of the year is Novotel London Excel Hotel most popular?

Novotel London Excel Hotel's most popular month where verified guests travelers have stayed the most is in September.

What is the typical rating that past Couples' have given to Novotel London Excel Hotel?

Past couple travelers that have stayed at this property have given Novotel London Excel Hotel an average rating of 8.5. You can look up on more specific customer assessments, and feedback by filtering for a specific type of verified guest travelers down in the review section.

What is the average rating that past Families with older children have given to Novotel London Excel Hotel?

Past families with older children that have stayed at this property have given Novotel London Excel Hotel an average rating of 8.6. You can check out more comprehensive customer testimonials and remarks by filtering for a specific type of verified travelers down in the review section.

What is the nearest train, metro, or bus station to Novotel London Excel Hotel?

The closest train, metro, or bus station is Lower Sydenham Train Station, 10018.06 m away from Novotel London Excel Hotel.

What people love about Novotel London Excel Hotel

  • 7.6

    Very good
    Cleanliness

    "Clean and spacious room, 10min walk to metro station."

    soon

    |

    September 14, 2023

  • 8.4

    Excellent
    Cleanliness

    "the room is super clean and cosy."

    Sophie

    |

    March 30, 2022

  • 7.6

    Very good
    Location

    "It's a convenient hotel which is close to Underground and to airport."

    CHI

    |

    August 24, 2023

More about Novotel London Excel Hotel

More about Novotel London Excel Hotel

Experience Modern Comfort at Novotel London Excel Hotel

Welcome to Novotel London Excel Hotel, a contemporary 4-star hotel conveniently located in the heart of London, United Kingdom. Built in 2003, this modern hotel offers a perfect blend of comfort and convenience, making it an ideal choice for both business and leisure travelers. With its prime location, Novotel London Excel Hotel offers easy access to some of London's most iconic landmarks and attractions. Whether you're here for business or pleasure, you'll find yourself just moments away from the ExCeL Exhibition Centre, O2 Arena, and Canary Wharf. Additionally, the hotel is well-connected to public transportation, allowing you to explore the vibrant city with ease. Upon arrival, you'll be greeted by a warm and friendly staff, ready to assist you throughout your stay. Check-in begins at 03:00 PM, ensuring you have ample time to settle in and start your London adventure. The hotel boasts 257 well-appointed rooms, each designed with your comfort in mind. From cozy standard rooms to spacious suites, you'll find the perfect accommodation to suit your needs. At Novotel London Excel Hotel, families are more than welcome. The hotel's child policy allows children between the ages of 2 to 15 to stay free of charge, making it an excellent choice for a family getaway. The hotel also offers a range of amenities and services to keep the little ones entertained, including a children's play area and babysitting services upon request. When it comes to dining, Novotel London Excel Hotel has you covered. The hotel features an on-site restaurant, serving a delectable selection of international and local cuisines. Start your day with a hearty breakfast buffet, or enjoy a delicious lunch or dinner with panoramic views of the city. After a long day of exploring, unwind with a refreshing drink at the hotel's stylish bar, the perfect spot to relax and socialize. Check-out is until 12:00 PM, allowing you to take your time and bid farewell to this exceptional hotel. Whether you're here for business or leisure, Novotel London Excel Hotel offers a comfortable and convenient stay, ensuring that your time in London is truly memorable.

Unwind and Indulge in Exciting Entertainment Facilities at Novotel London Excel Hotel

Novotel London Excel Hotel offers an array of entertainment facilities that are sure to enhance your stay in London. Whether you're looking to relax or have some fun, this hotel has something for everyone. After a long day of exploring the city, head to the hotel's bar for a refreshing drink and unwind in a cozy and inviting atmosphere. Enjoy a wide selection of cocktails, wines, and beers, and let the friendly staff cater to your every need. For those seeking ultimate relaxation, the sauna and steam room at Novotel London Excel Hotel are the perfect retreat. Indulge in a soothing session and let the heat and steam melt away your stress and tension. If you're in need of some pampering, the hotel's spa offers a range of rejuvenating treatments and therapies. From massages to facials, you can indulge in a blissful experience that will leave you feeling refreshed and revitalized. For those looking for a bit of friendly competition, the games room at Novotel London Excel Hotel is the place to be. Challenge your friends or family to a game of pool or table tennis and enjoy some quality time together. With its impressive range of entertainment facilities, Novotel London Excel Hotel ensures that your stay in London is not only comfortable but also filled with fun and relaxation. So, make the most of your visit and indulge in the hotel's bar, sauna, steam room, spa, and games room for an unforgettable experience.

Stay Active at Novotel London Excel Hotel's State-of-the-Art Fitness Center

At Novotel London Excel Hotel, we understand the importance of staying active, even while on vacation. That's why we offer a state-of-the-art fitness center that is perfect for guests looking to maintain their workout routine or simply unwind after a long day of exploring the city. Equipped with the latest cardio and strength training equipment, our fitness center provides a range of options to cater to all fitness levels and preferences. Whether you prefer to hit the treadmill, lift weights, or try out some high-intensity interval training, our fitness center has everything you need to break a sweat and stay in shape. With modern facilities and a spacious layout, you'll have no trouble finding your favorite equipment and enjoying a rewarding workout during your stay at Novotel London Excel Hotel.

Convenience Facilities at Novotel London Excel Hotel

At Novotel London Excel Hotel, convenience is at the forefront of their guest experience. With a range of well-thought-out facilities, this hotel ensures that every aspect of your stay is taken care of. For those who prefer to travel light or simply want to freshen up their wardrobe, the hotel offers a laundry service and dry cleaning facilities. This allows guests to effortlessly maintain their outfits and always look their best. Additionally, the daily housekeeping service ensures that your room is kept clean and tidy throughout your stay. Novotel London Excel Hotel also provides a range of services to make your stay as hassle-free as possible. The concierge is always on hand to assist with any queries or requests, ensuring that you have a seamless experience from check-in to check-out. Safety deposit boxes are available for guests to securely store their valuables, providing peace of mind during your stay. Stay connected with the complimentary Wi-Fi available in all rooms and public areas. Whether you need to catch up on work or simply browse the internet, you can do so effortlessly. The hotel also offers express check-in/check-out services, allowing you to save time and start enjoying your stay without any delays. Furthermore, Novotel London Excel Hotel understands the importance of luggage storage for guests who may have early arrivals or late departures. With their luggage storage service, you can explore the city without the burden of carrying your bags. With these convenient facilities, Novotel London Excel Hotel ensures that your stay is comfortable, stress-free, and tailored to your needs.

Convenient Transport Facilities at Novotel London Excel Hotel

At Novotel London Excel Hotel, guests can enjoy a range of convenient transport facilities to enhance their stay in the vibrant city of London. The hotel offers a car park onsite, allowing guests to easily park their vehicles and explore the city at their own pace. Additionally, the hotel provides a ticket service, making it effortless for guests to book tours and attractions, ensuring they make the most of their time in London. For those who prefer to explore the city using public transportation, Novotel London Excel Hotel is conveniently located near various transport options. The hotel is just a short walk away from the Royal Victoria DLR station, providing easy access to the rest of London. Whether guests are looking to visit iconic landmarks, museums, or indulge in shopping sprees, they can easily hop on a train and reach their desired destinations. With these excellent transport facilities, Novotel London Excel Hotel ensures that guests can effortlessly navigate the city and make the most of their London experience.

Relax and Unwind in Comfort at Novotel London Excel Hotel

At Novotel London Excel Hotel, we prioritize your comfort and satisfaction during your stay with us. Our rooms are equipped with a range of top-notch facilities to ensure a memorable and relaxing experience. Step into our well-appointed rooms and enjoy the convenience of air conditioning, allowing you to set the perfect temperature for your comfort. Wrap yourself in luxury with the plush bathrobes provided, adding an extra touch of indulgence to your stay. Stay updated with the latest news and events with the complimentary daily newspaper delivered right to your doorstep. For entertainment options, our rooms feature in-house movies, allowing you to enjoy a wide selection of films and shows from the comfort of your room. Get ready in no time with the hair dryer provided, ensuring you can always look your best. Sit back and unwind in front of the television, offering a range of channels to keep you entertained throughout your stay. Quench your thirst and enjoy a refreshing drink from the mini bar, stocked with a variety of beverages. Stay connected with the world with satellite/cable TV, offering a wide range of channels for your viewing pleasure. Experience comfort and convenience like never before at Novotel London Excel Hotel.

Indulge in Culinary Delights at Novotel London Excel Hotel

At Novotel London Excel Hotel, we understand the importance of a satisfying dining experience. Whether you prefer a quick cup of coffee, a leisurely meal at a restaurant, or the convenience of room service, we have it all covered. Start your day off right with our delectable breakfast buffet, offering a wide range of options to suit every palate. From freshly baked pastries to hearty English breakfast classics, there is something for everyone to enjoy. For those who prefer a lighter start to the day, we also offer a continental breakfast spread with an assortment of fruits, yogurts, and cereals. When it comes to dining throughout the day, our coffee shop is the perfect spot to unwind and recharge. Indulge in a cup of freshly brewed coffee or tea, accompanied by a selection of pastries and snacks. For a more substantial meal, head to our on-site restaurant, where our talented chefs create mouthwatering dishes using the finest ingredients. From international favorites to local specialties, our menu is sure to satisfy even the most discerning taste buds. For the ultimate convenience, our room service is available round the clock, allowing you to enjoy a delicious meal in the comfort of your own room. Whether you're craving a late-night snack or a full-course dinner, our extensive menu has something to satisfy every craving. Plus, with our dedicated daily housekeeping service, you can rest assured that your dining experience will be complemented by a clean and inviting atmosphere. At Novotel London Excel Hotel, we take pride in providing exceptional dining facilities to enhance your stay in London.

Experience Comfort and Convenience at Novotel London Excel Hotel

Novotel London Excel Hotel offers a range of stylish and spacious rooms to suit every traveler's needs. Choose from the Executive Premium Room with a queen-size bed, the Standard Queen Room with a comfortable queen bed, or the Standard Queen Room with a convertible sofa. If you prefer twin beds, the Standard Twin Room is the perfect choice, offering 25 square meters of space with two single beds. For added flexibility, the Superior Queen Room with a convertible sofa provides 25 square meters of comfort with either a double bed or a sofa bed. When booking these rooms on Agoda, you can enjoy the best prices and a hassle-free experience, ensuring a seamless stay in the heart of London.

Discover the Vibrant Atmosphere of Canary Wharf

Located in the heart of London's bustling financial district, Novotel London Excel Hotel offers easy access to the vibrant neighborhood of Canary Wharf. With its towering skyscrapers, modern architecture, and bustling streets, Canary Wharf is a hub of activity and excitement. Step outside the hotel and immerse yourself in the energetic atmosphere of this thriving district. Indulge in world-class shopping at the iconic Canary Wharf Shopping Centre, home to a wide range of luxury boutiques, high-street stores, and designer brands. Explore the vibrant food scene with an array of restaurants, cafes, and bars offering diverse cuisines from around the world. For those seeking cultural experiences, Canary Wharf is home to several art galleries and public art installations, showcasing a mix of contemporary and traditional works. Take a stroll along the waterfront and admire the stunning views of the River Thames, or visit the nearby Museum of London Docklands to delve into the area's rich history. With excellent transport links, including the Docklands Light Railway and Jubilee Line, exploring the rest of London is a breeze. Whether you're in town for business or leisure, a stay at Novotel London Excel Hotel puts you in the perfect position to experience the vibrant atmosphere of Canary Wharf.

Traveling from the Airport to Novotel London Excel Hotel

Located in the vibrant Canary Wharf district of London, Novotel London Excel Hotel offers a convenient and stylish accommodation option for travelers visiting the city. Getting to the hotel from the nearby airports is a breeze, thanks to the excellent transportation links. If you are arriving at London City Airport, the hotel is just a short distance away. You can easily reach the Novotel London Excel Hotel by taking a taxi or using public transportation. The quickest and most convenient option is to take the Docklands Light Railway (DLR) from the airport to Custom House station, which is located right next to the hotel. The journey takes only a few minutes, allowing you to quickly settle into your comfortable room. For those arriving at Heathrow Airport, there are several transportation options available. The most popular choice is to take the Heathrow Express train to Paddington Station, and then transfer to the London Underground. From there, you can take the Jubilee Line to Canning Town station, where you can switch to the DLR and reach Custom House station. Alternatively, you can also take a taxi or hire a private car service for a more direct and convenient journey. No matter which airport you arrive at, getting to Novotel London Excel Hotel is a hassle-free experience. With its modern amenities, comfortable rooms, and convenient location, this hotel is the perfect choice for both business and leisure travelers visiting London.

Explore Exciting Attractions near Novotel London Excel Hotel

Situated in the heart of London, Novotel London Excel Hotel offers easy access to a range of exciting landmarks and attractions. Marvel Avengers Station, located just a stone's throw away from the hotel, is a must-visit for fans of the iconic superhero team. Step into the immersive world of Marvel and get up close to life-size replicas of Iron Man's suit, Captain America's shield, and more. For those with a passion for astronomy, the nearby Visions of the Universe exhibition is a must-see. Discover the wonders of the cosmos through stunning visuals and interactive displays that transport you to the depths of space. It's a fascinating experience that will leave you awe-inspired. Nature lovers will appreciate the proximity of Bow Creek Ecology Park, a hidden gem nestled along the banks of the River Lea. Take a leisurely stroll through this urban oasis and admire the diverse flora and fauna that call it home. The park offers a tranquil escape from the bustling city and is perfect for a relaxing afternoon. Additionally, Novotel London Excel Hotel is conveniently located near City Airport Dental, making it an ideal choice for those seeking dental services during their stay. Whether you're in need of a routine check-up or emergency dental care, the clinic provides top-notch services in a welcoming environment. With its prime location and proximity to various landmarks and attractions, Novotel London Excel Hotel is the perfect base for exploring all that London has to offer. Whether you're a Marvel fan, an astronomy enthusiast, or simply seeking a peaceful retreat, this hotel puts you within easy reach of it all.

Convenient Public Transport Stations near Novotel London Excel Hotel

Novotel London Excel Hotel is conveniently located near several public transport stations, making it easy for guests to explore London. The hotel is within walking distance of DLR - Prince Regent Metro Station, DLR - Royal Victoria Metro Station, and DLR - Custom House for Excel Metro Station. These stations provide quick and convenient access to various parts of the city, including popular attractions, shopping districts, and business centers. For guests looking to explore the historic landmarks and vibrant neighborhoods of London, DLR - Limehouse Metro Station and DLR - West India Quay Metro Station are just a short distance away from the hotel. These stations offer easy connections to iconic sites such as Tower Bridge, The Tower of London, and Canary Wharf. Additionally, the Emirates Air Line Cable Car - Greenwich Peninsula provides a unique and scenic way to travel across the River Thames. This nearby transport option offers stunning views of the city skyline and is a great way to reach attractions like the O2 Arena. With a range of public transport stations nearby, Novotel London Excel Hotel is the perfect base for both business and leisure travelers looking to explore all that London has to offer.

A Culinary Adventure Awaits

Novotel London Excel Hotel is surrounded by an array of dining options that will satisfy even the most discerning palate. Just a stone's throw away, you'll find Pizza Pilgrims Canary Wharf, where you can indulge in authentic Neapolitan pizzas made from the finest ingredients. For those seeking panoramic views and innovative cuisine, BOKAN 37 is the place to be. Costa Coffee London is perfect for a quick pick-me-up, while Smashing Plates Canary Wharf offers a taste of the Mediterranean with its vibrant Greek dishes. Barista Cafe is a cozy spot to enjoy a cup of freshly brewed coffee, and River Cottage Deli is a haven for food lovers, offering a selection of artisanal products. For pizza enthusiasts, Franco Manca Canary Wharf is a must-visit, serving up delicious sourdough pizzas with a variety of toppings. ROKA Canary Wharf is a Japanese restaurant known for its exquisite sushi and grilled dishes, while Rotisserie Chicken specializes in succulent roast chicken and flavorful sides. The Maroons Restaurant is a hidden gem, serving up a fusion of international flavors in a stylish setting. With such a diverse range of culinary delights right at your doorstep, your taste buds are in for a treat during your stay at Novotel London Excel Hotel.

Shop 'til you drop at Novotel London Excel Hotel's surrounding shopping landmarks!

Novotel London Excel Hotel is conveniently located near several shopping landmarks, ensuring that guests have plenty of opportunities to indulge in some retail therapy. Just a short distance away is Gallions Reach Shopping Park, where visitors can explore a variety of stores offering fashion, accessories, electronics, and more. For those looking for a more upscale shopping experience, Cabot Square in Canary Wharf is a must-visit destination. Here, guests can find high-end designer boutiques, luxury brands, and exquisite jewelry stores. White, a popular concept store in the heart of London, is also nearby, offering a curated selection of fashion, homeware, and lifestyle products. For a unique shopping experience, guests can head to Billingsgate Market, the largest inland fish market in the UK, where they can browse through an array of fresh seafood and other culinary delights. Book lovers will appreciate a visit to Lloyds of Kew Bookshop, a charming independent bookstore filled with a wide range of titles. And just a short distance away is Canada Place Mall, a shopping center that houses a diverse selection of shops, including fashion, beauty, and technology stores. With these fantastic shopping landmarks in the vicinity, guests at Novotel London Excel Hotel will be spoilt for choice!

Affordable Luxury: Novotel London Excel Hotel

Indulge in a luxurious stay at Novotel London Excel Hotel, where you can experience exceptional comfort without breaking the bank. With an average room price of just $219, this hotel offers incredible value for money compared to the city's average price of $260. Located in the vibrant city of London, this contemporary hotel provides a perfect blend of convenience, style, and affordability. At Novotel London Excel Hotel, you can expect nothing less than top-notch amenities and impeccable service. Each room is thoughtfully designed with modern furnishings, ensuring a comfortable and relaxing stay. Whether you're traveling for business or pleasure, the hotel's spacious rooms provide a tranquil retreat from the bustling city. Not only does Novotel London Excel Hotel offer great value, but it also boasts a prime location. Situated in the heart of London, you'll have easy access to popular attractions such as the Tower of London, the O2 Arena, and the ExCeL Exhibition Centre. Additionally, the hotel is conveniently located near public transportation, making it effortless to explore the rest of the city. Don't miss out on the opportunity to experience affordable luxury at Novotel London Excel Hotel. Book your stay today and enjoy the perfect combination of comfort, convenience, and value for money.

Highly Recommended Hotel with Great Value for Money

Novotel London Excel Hotel is a highly recommended hotel that offers great value for money. Guests love this hotel and its staff, and many express their desire to stay here again in the future. The rooms are described as huge, clean, modern, spacious, and comfortable, with lovely bathrooms. The hotel's facilities are also praised as being very good. The location is well connected and the area is clean and safe. Guests appreciate the helpful, polite, and professional staff during their stay. Overall, Novotel London Excel Hotel provides an excellent experience with its top-notch service and comfortable accommodations.

Excellent Customer Ratings for Novotel London Excel Hotel

Novotel London Excel Hotel has received excellent customer ratings, making it a top choice for travelers visiting London, United Kingdom. With an overall rating of 8.3, guests have consistently praised the hotel for its exceptional value, facilities, cleanliness, comfort, and staff performance. One of the standout features of Novotel London Excel Hotel is its excellent value. Guests have consistently rated the hotel highly in terms of value for money, highlighting that they received exceptional service and amenities for a reasonable price. This makes it an ideal option for both business and leisure travelers looking for a comfortable and affordable stay in London. The hotel's facilities have also received high praise from guests. With a rating of 8.3, guests have found the range of amenities offered by the hotel to be impressive. From the well-equipped fitness center to the stylish and comfortable rooms, Novotel London Excel Hotel ensures that guests have everything they need for a memorable stay. Additionally, the hotel's facilities also include a restaurant, bar, and meeting rooms, catering to the diverse needs of its guests.

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Amenities and facilities

Excellent
Facilities

8.2

Most talked about facilities

Breakfast

10 mentions

Housekeeping

9 mentions

View

4 mentions

Taxi

2 mentions

Languages spoken
  • English
  • French
  • German
  • Hungarian
  • Italian
  • Lithuanian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Spanish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Game room
  • Hammam
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Restaurants
  • Room service
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [charges apply]
  • Car park [on-site]
  • Car power charging station
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Blackout curtains
  • Carpeting
  • Closet
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • Heating
  • In-room safe box
  • Ironing facilities
  • Laptop safe box
  • Linens
  • Mini bar
  • Non-smoking
  • On-demand movies
  • Private bathroom
  • Radio
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Buffet
Restaurants on site
UPPER DECK
  • Cuisine: International
  • Menu: Buffet
THE UPPER DECK
  • Cuisine: European, International
  • Menu: Buffet

Location

7 Western Gateway, Royal Victoria Dock,, Canary Wharf, London, United Kingdom, E16 1AA
Excellent
Location

8

Airports
  • London City Airport (LCY)
    1.9 km 9 min drive
  • Gatwick Airport (LGW)
    41.9 km
Public transportation
  • DLR - Custom House for Excel Metro Station
    270 m 4 min walk
  • DLR - Royal Victoria Metro Station
    350 m 7 min walk
Hospital or clinic
  • Berg's Pharmacy
    1.3 km
Convenience store
  • Tesco Express
    270 m 1 min drive
Cash withdrawal
  • ATM
    120 m 1 min walk

What's nearby

Popular landmarks
  • Tower Bridge
    6.8 km
  • Tower of London
    6.9 km
  • London Eye
    9.9 km
  • Big Ben
    10.3 km
  • The British Museum
    10.5 km
  • National Gallery
    10.5 km
  • Buckingham Palace
    11.4 km
  • Madame Tussauds London
    12.4 km
  • V&A - Victoria and Albert Museum
    13.6 km
  • Natural History Museum
    13.9 km
Nearby landmarks
  • Royal Victoria Dock and Bridge
    220 m
  • London Royal Docks Open Water Swimming
    230 m
  • DLR - Custom House for Excel Metro Station
    270 m
  • DLR - Royal Victoria Metro Station
    350 m
  • Emirates Air Line Cable Car - Greenwich Peninsula
    360 m
  • Emirates Air Line Cable Car - Royal Docks
    380 m
  • ExCeL London Centre
    450 m
  • ExCel Exhibition Centre
    460 m
  • The Crystal
    470 m
  • DLR - West Silvertown Metro Station
    570 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-15 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 16 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Extras
  • Breakfast charge (unless included in room price)17 GBP
The property
  • Number of bars/lounges1
  • Number of restaurants1
  • Number of rooms 257
  • Year property opened2003
Parking
  • Daily parking fee16 GBP

Property announcements

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Novotel London Excel Hotel from real guests

Provided by verified guests of Agoda
8.3
Cleanliness8.6
Service8.4
Room comfort and quality8.3
Facilities8.2
Value for money8.2
Location8.0
High score for London
Rating
9+ Exceptional (68)
8-9 Excellent (32)
7-8 Very Good (50)
6-7 Good (20)
<6 Below Expectation (21)

Show reviews that mention 

Showing 191 verified guest comments
12345
10.0
Exceptional
NEERAJ from India
Couple
Standard Queen Room with Convertible Sofa
Stayed 2 nights in July 2022

Very Good”

The hotel is located close to the Excel London with direct tube connection through custom house station on Elizabeth line and also through DLR. The property is very big , comfortable. The room size is big with spacious bathroom. The staff was courteous. I couldn’t find a flaw.

Reviewed August 04, 2022
10.0
Exceptional
Mr from United Kingdom
Couple
Stayed 1 night in May 2019

Excellent all round stay - highly recommended”

My wife and I stayed at the Novotel London Excel Hotel - we attended the Take That concert/show Tuesday 7 May 2019 at O2 venue. Hotel has its own capark. Safe and secure and at around £18 for 24 hrs in London good value. Ease of entry, exit and paying superb. Staff during stay helpful, polite and professional. Rooms extremely clean, bed comfortable and practically furnished. Facilities very good. Location absoloutely superb for excel (although we didnt use The Excel). A short walk to the cable car (5 mins if that) for The O2. Cabs/taxis outside hotel. Breakfast excellent - every diet catered for. Superb selection hot and/or cold for drink and food. Highly recommended hotel and we will stay there again.

Reviewed May 09, 2019
9.3
Exceptional
David from United Kingdom
Couple
Stayed 1 night in July 2013

Excellent location for docklands attractions”

Cleanliness, attentive staff, good location for O2

Very pleasurable stay at the Novotel London excel, close to the excel exhibition centre and also the O2 arena. The docklands light railway makes getting to central London quick and easy.

Reviewed July 09, 2013
9.2
Exceptional
Harvey from United States
Business traveler
Stayed 2 nights in December 2016

Novotel over the IBIS or IBIS Styles”

I stayed at the Novotel at the London Excel Centre, as well as the two IBIS hotels in the area. Go with the Novotel for sure - much nicer of a property by far.

Reviewed December 07, 2016
10.0
Exceptional
john from United Kingdom
Solo traveler
Stayed 1 night in March 2019

A gem, and great train links for getting into town”

My one reservation when booking here was the location. I wasn't using the hotel in order to attend an event locally, but used it as a base to go into central London. Great train links, really easy. Lovely room, and I also made use of the gym and steam room suite. This property would definitely be on my short-list for future visits to London.

Reviewed April 05, 2019
12345
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