Novotel London Heathrow Airport M4 Jct. 4
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7.8
Very good
/10
(2464 reviews)See what guests said
See map
7.4
Very good
Location rating score
Very good location
Parking
Available
  • Buckingham Palace21.69 km
  • Camden Market21.82 km
  • St. James's Park22.24 km
  • Westminster Abbey22.76 km
  • Houses of Parliament22.8 km
  • British Museum22.89 km
  • Big Ben22.89 km
  • London Eye23.25 km
  • Tower of London26.27 km
  • Tower Bridge26.32 km
  • Free Wi-Fi

    Novotel London Heathrow Airport M4 Jct. 4

    Cherry Lane West Drayton Junction 4, M4, Heathrow, London, United Kingdom, UB7 9HJ - See map
    "Great keep up the good service always"
    Paulo - February 4, 2016
    Very good cleanliness
    7.8 rating for cleanliness
    Very good service
    7.7 rating for service
    Very good comfort
    7.6 room quality and comfort
    Very good facilities on premise
    7.0 facilities on premise
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Daily housekeeping

    • Room service [24-hour]

    Cheaper than 99% of all properties in London in the last 24 hoursCompared to 29,943 London properties at Agoda for various dates
    Value for money7.5
    Distance to city center4.0Km
    Location rating7.4
    Nearest airportHeathrow Airport (LHR)
    Distance to airport2.9 km

    Rooms available at Novotel London Heathrow Airport M4 Jct. 4

    7.6
    Very good
    Room comfort & quality
    Superior Queen Room
    Superior Queen Room
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 1 double bed
    Enter dates to see prices
    Executive Queen
    Executive Queen
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 1 double bed
    Enter dates to see prices
    Superior Twin Room
    Superior Twin Room
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 2 single beds
    Enter dates to see prices
    Junior Suite Queen
    Junior Suite Queen
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 1 queen bed and 1 sofa bed
    Enter dates to see prices
    Junior Suite with Queen size bed and sofa
    Junior Suite with Queen size bed and sofa
    ...
    • Separate shower/bathtub
    Enter dates to see prices
    Executive Room
    Executive Room
    ...
    • Separate shower/bathtub
    Enter dates to see prices
    Executive Double
    Executive Double
    ...
    • Separate shower/bathtub
    Enter dates to see prices
    精致大床套房
    精致大床套房
    ...
    • Separate shower/bathtub
    Enter dates to see prices
    Superior Double
    Superior Double
    ...
    • Separate shower/bathtub
    Enter dates to see prices
    Superior Room
    Superior Room
    ...
    • Separate shower/bathtub
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Novotel London Heathrow Airport M4 Jct. 4?

    Check-in is from 2:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Novotel London Heathrow Airport M4 Jct. 4?

    Novotel London Heathrow Airport M4 Jct. 4 is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of GBP 5. Just use the Let us know what you need section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Novotel London Heathrow Airport M4 Jct. 4 also comes with easy access to the neighborhoods around the hotel through the property's convenient shuttle service. For those who wish to drive their own cars, Novotel London Heathrow Airport M4 Jct. 4 has a car park right on site for maximum convenience. Car parking is available for a fee of GBP 10 per day.

    What is the smoking policy at Novotel London Heathrow Airport M4 Jct. 4?

    Novotel London Heathrow Airport M4 Jct. 4 does not permit smoking in any of its rooms, but allows smoking in designated areas. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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    What people love about Novotel London Heathrow Airport M4 Jct. 4

    • 8.0
      Very good
      Location

      "A really nice hotel with good room and restaurant close to airport"

      Alex

      |

      January 27, 2017

    • 9.6
      Exceptional
      Cleanliness

      "Our room was perfect and clean and had an expressonmaxhine."

      glynn

      |

      September 9, 2017

    • 10.0
      Exceptional
      Staff 

      "Very friendly staff on arrival and during our stay there."

      Glenn

      |

      November 22, 2016

    Property ranking|Compared to 29,943 London properties
    See all rankings
    Room comfort score
    7.6/10
    Cheapest price score
    Review score - United States
    8.3/10
    Value for money score
    7.5/10
    Better than
    99
    %
    of London properties
    Better than
    99
    %
    of London properties
    Better than
    99
    %
    of London properties
    Better than
    98
    %
    of London properties
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    More about Novotel London Heathrow Airport M4 Jct. 4

    More about Novotel London Heathrow Airport M4 Jct. 4

    9.2
    Exceptional

    "Yes I did not have to wait for anything and all the staff we..."

    Nuala

    |

    April 17, 2017

    Description

    Show less

    Most talked about facilities

    Housekeeping
    15 mentions
    Breakfast
    8 mentions
    Swimming Pool
    7 mentions
    Internet
    6 mentions

    What they offer

    8.4
    Excellent
    Cleanliness

    "Only stayed one night but the hotel was clean and the restau..."

    Gerard

    |

    October 2, 2016

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Food and dining

    Breakfast options

    Full English/Irish

    Restaurants on site

    Restaurant
    Cuisine:International
    Menu:Buffet

    Nearby restaurants

    British cuisine
    British cuisine
    rhubarb Restaurant & Bar
    3.0 km British, Contemporary
    Emmeline's Lounge
    9.4 km British, Gluten Free, International
    Cafe Leemoo
    9.6 km British, Mediterranean
    Asian cuisine
    Asian cuisine
    Sumo - Sushi & Noodle Bar
    9.2 km Asian, Japanese, Sushi
    Mama's Nepalese Kitchen
    9.5 km Asian, Chinese, Nepali
    Monty's Tandoori
    9.5 km Asian, Indian, Nepali
    Bar
    Bar
    Pilot's Bar & Kitchen
    3.7 km Bar, British
    The Castlebar
    9.8 km Bar, Contemporary, European
    The Duke of Kent
    9.8 km Bar, British, Gluten Free

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Reviews of Novotel London Heathrow Airport M4 Jct. 4 from real guests

    Overall rating
    7.8
    Very good
    From 2473 reviews
    Provided by verified guests of
    Agoda Reviews (227)Booking.com Reviews (2237)
    Rating via Agoda7.5
    /
    10
    Cleanliness7.8
    Facilities7.0
    Location7.4
    Room comfort and quality7.6
    Service7.7
    Value for money7.5
    High score for London
    Rating
    9+ Exceptional (29)
    8-9 Excellent (41)
    7-8 Very Good (50)
    6-7 Good (23)
    <6 Below Expectation (42)
    Time of the year
    Mar - May (24)
    Jun - Aug (37)
    Sep - Nov (64)
    Dec - Feb (60)
    All guests (227)
    All room types
    All languages

    Show reviews that mention 

    Showing 185 verified guest comments
    12345
    9.6
    Exceptional
    glynn from Australia
    Couple
    Executive Queen
    Stayed 1 night in September 2017

    Efficient polite clean helpful”

    On arrival the check is different. Done by casual approach on an iPad. No hassle from consierge. Our room was perfect and clean and had an expressonmaxhine. Breakfast was delightful but the dinner menu is ordinary although the food was good. Private Taxi to the airport booked from the hotel staff was ten pound. Awesome place with a juce little pool.

    Reviewed September 09, 2017
    9.7
    Exceptional
    Lee from Malaysia
    Family with teens
    Superior Queen Room
    Stayed 1 night in November 2014

    Value for money, excellent staff, nice breakfast!”

    Excellent staff, nice food!

    It is much cheaper if you make room reservation through agoda. We saw their walk in rate is 200GBP for standard room, in which you can book 3 rooms through agoda! They having very nice food in their restaurant at the ground floor. There are plenty of variety for their breakfast. The best thing about this hotel is their helpful and efficient staff! They explain everything about the hotel in detail, so you can fully utilize the facilities of this hotel.

    Reviewed December 04, 2014
    8.3
    Excellent
    David from United Kingdom
    Solo traveler
    Superior Twin Room
    Stayed 1 night in July 2012

    Comfortable hotel near to airport.”

    Proximity to Heathrow, comfort of rooms.

    My partner and I stayed here for one night for early morning flights at Heathrow. The hotel is spacious and comfortable with great links to Heathrow as would be expected. The food was nice but a little bit expensive and with limited vegetarian options-although staff kindly adapted meals for me. The hotel boasts a pool but this is very small and family orientated-not suitable for a swim to awaken muscles after a long flight! The hotel is also isolated; you are here for the night, so no chance of popping into London or local shops!

    Reviewed January 10, 2013
    10.0
    Exceptional
    Tamer from United Kingdom
    Couple
    Executive Queen
    Stayed 1 night in June 2012

    Great Hotel, Clean with Great Staff”

    Very Good for Heathrow, and nice for Getaway

    Have stayed at the this hotel a few times now. Few reasons being, the hotel is very clean, the staff are always smiling and very helpful. Food is great and there is a nice bar. Always recommend this hotel and will always go back. Also great if you have to stay close to Heathrow.

    Reviewed July 05, 2012
    8.7
    Excellent
    Jeffrey from Canada
    Solo traveler
    Superior Queen Room
    Stayed 1 night in December 2011

    Good location”

    Conveniently located within 10 mins from Heathrow

    there is not much to it except for its location. i paid 50 pounds which is fairly good if you are waiting for connecting flight the next day. there are two terminals in the lobby for internet access free of charge, but wifi will cost you at least 10 pound i can't remember. shuttle runs every 30 mins to heathrow and costs 4 pounds single and 7 pounds round.

    Reviewed January 03, 2012
    4.8
    kiren from United Arab Emirates
    Couple
    Superior Queen Room
    Stayed 4 nights in January 2018

    staff was nice but room were not clean ”

    i stayed there for 4 days when i came cups n glasses were v dirty they came to clean the room but for 4 days they dint even clean cups n glasses the way it was dirty when i came n when i left same.dont know there cleaness standard but i am travelling almost all over the world but this was not at all as per standard heigine wise.staff was nice n polite.its not 4 star it seems like 3 star hotel

    Reviewed January 23, 2018
    9.2
    Exceptional
    lucy from United Kingdom
    Couple
    Superior Queen Room
    Stayed 1 night in November 2016

    Spacious, clean, comfortable”

    Stayed here for 1 night before heading off to the airport, room is very big, comfortable and clean. Staff are friendly and helpful. I would definitely recommend this place if you want somewhere to stay that is closer to Heathrow airport

    Reviewed April 23, 2017
    9.2
    Exceptional
    Nuala from United Kingdom
    Solo traveler
    Stayed 1 night in April 2017

    Great service despite being very busy”

    It is a bit further out, but I thought it was nearer to my car hire at Holiday Inn. However there is a reliable bus to and from the airport for 5GBP. I was there Easter Sunday, when they had coach parties, has arranged for an Easter Egg hunt for children... Yes I did not have to wait for anything and all the staff were positive polite and cheerful. All credit to them. They had a buffet in their restaurant which had great choice, plenty of everything and great value 22GBP for three generous courses. So the tables became available quickly and there were no queues. As well as that the bar was not ridiculously priced and had a very pleasant atmosphere for such a busy time. Rooms are clean and everything you need, fridge, safe... But nothing remarkable. Good hotel would happily stay there again, even paying for a taxi to the car hire, I saved that money on a glass of wine rather than staying at the place where the car hire was located.

    Reviewed April 17, 2017
    3.2
    Muhammad from United Kingdom
    Business traveler
    Stayed 1 night in April 2017

    B&B Class service”

    I stayed in Novotel for 1 night in March 2017. The room was not as expected. For a double room I was only given one set of towels. Toilet and bath were seperate and not combined which I found bizzare and silly. The pool is on ground floor so everg one in the hotel who is sitting at the bar and resturant could see you going to the pool. You have to queue at check in (reception) alongside passengers queuing to check in the hotel with your towels, shorts and flip flops whoch doesn't look appealing. Pool is tiny and not heated. I did't find it refreshing at all. There was a fire alarm activation at night which was silent by the Late Manager Remi. Everyone on my floor was out to find out whats going on however there was no duty of care shown by the managemeny team. I contacted the manager, Remi, afterwards to find out what has happened and he was extremely rude. I think the hotek needs to emphasie on fire safety reulations and to take steps to ensure that duty of care is provided.

    Reviewed April 06, 2017
    9.2
    Exceptional
    Tianne from United Kingdom
    Couple
    Superior Queen Room
    Stayed 3 nights in February 2017

    Very nice hotel, friendly staff”

    Great hotel, fantastic facilities and roe fly staff, just a little too far for us as to getting in to London. We had to go back to the airport (25minute) bus ride and then on the train or tube to London. Overall fantastic hotel

    Reviewed February 21, 2017
    8.0
    Excellent
    rahel from Switzerland
    Business traveler
    Superior Queen Room
    Stayed 3 nights in December 2016

    business planning manager”

    if you only need a hotel close to heathrow this is fine. I found one restaurant/bar that does not belong to any hotel but except that, there are only hotels around. electronic key of my doors was not working fine and had to go back to the receptions couple of times. bar is nice for a drink and rooms are fine. some rooms you can open the window and some you cannot.

    Reviewed December 12, 2016
    10.0
    Exceptional
    Glenn from United Kingdom
    Couple
    Superior Queen Room
    Stayed 1 night in December 2015

    This is a great 4 star hotel to stay in. ”

    Very friendly staff on arrival and during our stay there. The bed is big and very comfortable for a couple. Our room including the bathroom was very clean. The tv and choice of channels was very good. Novotel has never disappointed us, they always set a high standard. I look forward to staying with them again ^_^

    Reviewed November 22, 2016
    8.7
    Excellent
    James from United Kingdom
    Family with young children
    Superior Queen Room
    Stayed 1 night in December 2015

    A very comfortable hotel”

    1. Location 2. Staff 3. comfort

    We stayed after a flight from the USA before going home. It was very comfortable with great staff. The workout room is nice and the communal space welcoming. There is a play area for very young children. Breakfast is overpriced.

    Reviewed December 21, 2015
    8.0
    Excellent
    William from United Kingdom
    Couple
    Superior Queen Room
    Stayed 1 night in November 2015

    Only reachable by car. pretty much as per pictures”

    Value, Customer Service, Convenience if you drive

    We had to switch rooms due to a broken bed light (which would not switch off) but the staff were very helpful and apologetic to get this organised. The bed was a little soft and gave me a back-ache of sorts, but otherwise everything was clean and of good standard. Note that the hotel is difficult to reach unless you travel by car/taxi.

    Reviewed November 17, 2015
    8.3
    Excellent
    David from Australia
    Couple
    Superior Queen Room
    Stayed 1 night in July 2015

    Very helpful staff”

    Ease of check in. Staff helpfulness and pleasantness. Plentiful parking

    Only an overnight stop but in the midst of a long overseas trip so the ease and convenience of everything made a nice chance to relax and regroup before the next episode . Was an opportunity to meet up with local friends so we ended up being a party of 12 for drinks and dinner and the service was faultless even though it was a busy evening. Well done to all

    Reviewed July 23, 2015
    7.0
    Very good
    Mohd from Malaysia
    Family with teens
    Superior Queen Room
    Stayed 1 night in May 2015

    good transit location”

    1. good breakfast spread 2. good value for money 3. good location

    Stayed there as my flight got in very late and after 18 hour journey didn't fancy another drive to final destination. Hotel was well located, well maintained and clean. Rooms a bit small especially with sofa bed opened. The breakfast was good, staff courteous and attentive and all in all good value for money

    Reviewed May 16, 2015
    10.0
    Exceptional
    OLIVIER from France
    Business traveler
    Superior Queen Room
    Stayed 2 nights in January 2015

    Nice rooms, good service, pleasant pool”

    Nice rooms, good service, pleasant pool

    Pleasant stay in a very well-run hotel conveniently located near HEathrow (Hopper Bus at £5 or €10 per travel). Staff is very diligent, professional and friendly. Rooms are very nice with easy to use air conditioning and a good TV. The pool is very pleasant too.

    Reviewed January 13, 2015
    9.0
    Exceptional
    Lisa from United Kingdom
    Solo traveler
    Superior Queen Room
    Stayed 2 nights in September 2014

    Novotel Heathrow”

    Convenience, food and breakfast

    Good. The hotel is easy to reach by shuttle bus from Terminal 4 Stop 11. 5 pounds single. The swimming pool is good. Great breakfast with lots of choices. Relaxed atmosphere. Front desk staff very helpful. You can order a taxi to take you where you need to go at reasonable rates.

    Reviewed October 01, 2014
    8.3
    Excellent
    LAM from Hong Kong
    Solo traveler
    Superior Queen Room
    Stayed 2 nights in December 2013

    Near Heathrow Airport. Nice environment. ”

    Near Heathrow Airport. Nice hotel. Spacious room.

    It is near the Heathrow Airport and airport shuttle was provided but the guest has to pay for it. It is not provided by the hotel. When you head back from the hotel to the airport, you may have to leave some more time, as some guests from this hotel or other hotels may have a lot of luggage that may take up quite some time for the loading, as the shuttle bus serves more than one hotel. It is quite a long way from the hotel to the city centre, takes about an hour by tube.

    Reviewed February 07, 2014
    10.0
    Exceptional
    Tanya from United States
    Solo traveler
    Stayed 1 night in November 2013

    Very comfortable and convenient.”

    Very clean, comfortable, and modern hotel that is close to airport for a traveler that is passing through London.

    This was my second stay at the Novotel at London Heathrow and the reason I chose it again was because it was very clean but most of all the beds were very comfortable after a ten hour flight from the US that is what you look for. The staff was friendly, they were right there seconds after I called for some help. I would stay there again.

    Reviewed November 17, 2013
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    Novotel London Heathrow Airport M4 Jct. 4
    |Very good 7.5
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    Experiences on Agoda. Because your room is just the beginning.

    • Very good location
    • Buckingham Palace
    • West Drayton Train Station is within 1.86 km