8.8

Excellent
16.5% this month
/10
(3,415 reviews)See what guests said
Breakfast1
Housekeeping1
See map

8.7

Excellent

Location rating score

Excellent location - Inside city center
Parking
Available
Popular landmarks
Tower of London 300 m
Tower Bridge 600 m
London Eye 3.0 km
Big Ben 3.5 km
National Gallery 3.5 km
The British Museum 3.6 km
Buckingham Palace 4.6 km
Madame Tussauds London 5.5 km
V&A - Victoria and Albert Museum 6.8 km
Natural History Museum 7.0 km
Nearby landmarks
Trinity Hill Memorial 70 m
Trinity Square Gardens 90 m
Tower Hill Tube Station 90 m
London Fenchurch Street Train Station 110 m
Seething Lane Gardens 130 m
City Of London Medical Centre 150 m
Spinex Disc Clinic 150 m
Church of St Olave 160 m
Roman Wall 160 m
St Olave's Church 170 m
Novotel London Tower Bridge
Standard Novotel London Tower Bridge
Fitness center Novotel London Tower Bridge
Fitness center Novotel London Tower Bridge
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Novotel London Tower Bridge

10 Pepys Street, The City, London, United Kingdom, EC3N 2NU - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Close to Tower of London
Within 300 m of property
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
  • 60 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Sauna

  • Steamroom

  • Daily housekeeping

Your dates are popular among travelersUsers are booking a place in London every 1 minutes on Agoda.com
Value for money7.8
Distance to city center2 km
Location rating8.7
Nearest airportLondon City Airport (LCY)
Distance to airport8.8 km

Rooms available at Novotel London Tower Bridge

Excellent
Room comfort & quality
8.4
Executive Queen Bed
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 queen bed
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Standard Queen Room with Sofa
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 sofa bed and 1 queen bed
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Superior Queen Bed
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 queen bed
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Suite with Queen bed + convertible sofa
...
  • Non-smoking
  • Shower
  • 1 king bed and 1 sofa bed
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Standard
...
  • Room size: 24 m²/258 ft²
  • 1 queen bed
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Standard Twin Room with Sofa Bed
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 2 single beds
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Queen Suite
...
  • Room size: 50 m²/538 ft²
  • Shower
  • 1 double bed and 1 sofa bed
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Executive Room
...
  • Room size: 25 m²/269 ft²
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Superior Room
...
  • Room size: 24 m²/258 ft²
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Superior Room
...
  • Room size: 24 m²/258 ft²
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Frequently asked questions

What time is check-in and check-out at Novotel London Tower Bridge?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Novotel London Tower Bridge?

For those who wish to drive their own cars, Novotel London Tower Bridge has a car park on site, as well as additional parking nearby if the first car park is full.

Is breakfast offered at Novotel London Tower Bridge?

Wake up to a great continental breakfast at Novotel London Tower Bridge. Adults can enjoy breakfast offered with an additional charge of 12 GBP if not included in the room rate.

What are my dining options at Novotel London Tower Bridge?

Meals served include dinner and lunch.

Can business events be hosted at Novotel London Tower Bridge?

On-site venues and convenient event services make Novotel London Tower Bridge an ideal choice for hosting events such as conferences and meetings.

What is the smoking policy at Novotel London Tower Bridge?

Novotel London Tower Bridge does not permit smoking in any of its rooms or indoor areas.

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Property ranking|Compared to 13,490 London properties
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Room comfort score
8.4/10
Service score
8.3/10
Cleanliness score
8.6/10
Cheapest price score
Better than
99
%
of London properties
Better than
98
%
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Better than
98
%
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Better than
98
%
of London properties
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Overall rating:

8.8

Excellent
3,415 reviews
Cleanliness
8.6
Facilities
7.5
Location
8.7
Read all reviews >
More about Novotel London Tower Bridge

More about Novotel London Tower Bridge

Novotel London Tower Bridge effortlessly merges stately architecture with polished hospitality. As it is located in the center of London across from the Tower of London and near the Tower Bridge and St. Pauls Cathedral, many of London's attractions, including Green Park and Buckingham Palace, can be easily reached. This upscale hotel offers six meeting rooms, each of which have Wi-Fi internet access, making them ideal for tourists and business travelers alike. The guestrooms come in standard and superior sizes and are luxuriously furnished. Guests should be sure to have a drink at Pepys Bar and a meal at the Garden Brasserie restaurant which offers a variety of international fare.

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Amenities and facilities
Very good
Facilities

7.5

Most talked about facilities

Breakfast

4 mentions

Internet

3 mentions

Food & Dining

2 mentions

Housekeeping

1 mention

Languages spoken

  • English
  • French
  • Italian
  • Portuguese
  • Spanish

Internet access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Sauna
  • Steamroom
  • Ticket services
  • Tours

Cleanliness and safety

  • Body thermometer
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Fitness & recreation

  • Game room

Dining, drinking, and snacking

  • Bar
  • Kitchen
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Cash withdrawal
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Luggage storage
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Wheelchair accessible

For the kids

  • Family room

Access

  • Cat-friendly
  • Check-in/out [express]
  • Dog-friendly
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Car park [nearby]
  • Car park [on-site]

Available in all rooms

  • Blackout curtains
  • Clothes rack
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Non-smoking
  • Pets allowed in room
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Slippers
  • Smoke detector
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Continental
  • Vegetarian
  • Full English/Irish
  • Gluten-free
  • Buffet
Restaurants on site

Keepers Bar & Kitchen

  • Cuisine: Asian, European, French
  • Menu: Buffet
Location
10 Pepys Street, The City, London, United Kingdom, EC3N 2NU
Excellent
Location

8.7

Airports

  • London City Airport (LCY)
    8.8 km 21 min drive
  • Gatwick Airport (LGW)
    40.4 km

Public transportation

  • Tower Hill Tube Station
    90 m 2 min walk

Hospital or clinic

  • City Of London Medical Centre
    150 m

Shopping

  • Camden Market
    5.8 km

Convenience store

  • WHSmith
    150 m 2 min walk

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Tower of London
    300 m
  • Tower Bridge
    600 m
  • London Eye
    3.0 km
  • Big Ben
    3.5 km
  • National Gallery
    3.5 km
  • The British Museum
    3.6 km
  • Buckingham Palace
    4.6 km
  • Madame Tussauds London
    5.5 km
  • V&A - Victoria and Albert Museum
    6.8 km
  • Natural History Museum
    7.0 km

Nearby landmarks

  • Trinity Hill Memorial
    70 m
  • Trinity Square Gardens
    90 m
  • Tower Hill Tube Station
    90 m
  • London Fenchurch Street Train Station
    110 m
  • Seething Lane Gardens
    130 m
  • City Of London Medical Centre
    150 m
  • Spinex Disc Clinic
    150 m
  • Church of St Olave
    160 m
  • Roman Wall
    160 m
  • St Olave's Church
    170 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-15 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 16 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Distance from city center2 km
  • Travel time to airport (minutes)20

Extras

  • Breakfast charge (unless included in room price)12 GBP

The property

  • Number of floors7
  • Number of rooms 203
  • Room voltage220
  • Year property opened2000
Property announcements

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Novotel London Tower Bridge from real guests

Provided by verified guests of Agoda
8.2
/
10
Cleanliness8.6
Facilities7.5
Location8.7
Room comfort and quality8.4
Service8.3
Value for money7.8
High score for London
Rating
9+ Exceptional (11)
8-9 Excellent (24)
7-8 Very Good (27)
6-7 Good (6)
<6 Below Expectation (5)
Time of the year
Mar - May (25)
Jun - Aug (14)
Sep - Nov (18)
Dec - Feb (16)
Don't miss out!Users are booking a place in London every 1 minutes on Agoda.com
All guests (124)
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Showing 73 verified guest comments
1234
9.3
Exceptional
Prisana from Thailand
Group
Stayed 2 nights in October 2014

Very nice staff & Great location”

Location, Staff, Comfortable

Travel from the Heathrow airport to the hotel takes about 1 hour by tube with 1 change. The hotel is just next to the tube station (Towerhill). When you get out from tube station, the hotel is very very easy to find. Hotel staff is very nice. I arrived London in the morning flight, arrived hotel about 10am. I and my friends were tired from travelling. We were not be able to check-in before noon. However hotel staff invited us to take a shower in the gym area (very nice) then we can leave our luggage at the hotel and start our sight seeing trip in London. The room is very nice and clean. Amenties are from Cabtree & Evelyn, LOVE. Tower bridge and Tower of London is very close to the hotel. Just less than 5 mins walk. Unfortunately, we cannot see Tower bridge view from the hotel. Couple complaints... 1. we stayed on the floor that under renovation. We had to use elevator at the restaurant instead of main elevator. 2. There is quite loud noise from near by area all the time.

Reviewed October 27, 2014

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9.2
Exceptional
Teresa from United States
Family with teens
Stayed 2 nights in June 2017

Good location, Extremely helpful staff”

I was extremely happy with this hotel. It's steps away from the tube station and within walking distance to London Tower Bridge and several pubs. Only complaint is the partially frosted glass between the bathroom and bedroom.

Reviewed June 14, 2017

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8.0
Excellent
Yen from Singapore
Family with young children
Standard Queen Room with Sofa
Stayed 1 night in December 2017

Kids friendly and modern Novotel in good location”

This Novotel has exceeded my expectation. The room is comfortable, modern design, bathroom is nice too, kids are provided with free made up sofa bed which is also very nice & comfy. I would definitely recommend this hotel to anyt parents looking for great stay with kids. Not to mention the location is so near to famous Tower Bridge & Tower of London

Reviewed January 08, 2018

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9.7
Exceptional
Walter from Germany
Group
Stayed 3 nights in October 2013

Very comfortable city-hotel near sights and metro”

Good price for London / walking distance to sights / near Metrostation

Spent 4 relaxed days in this hotel. Excellent rooms, nearby metro-station, 5 minutes walking distance to London Tower and Tower Bridge.

Reviewed October 24, 2013

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8.7
Excellent
Jeanette from Netherlands
Couple
Stayed 2 nights in May 2014

Lovely hotel, comfortable rooms and friendly staff”

centrally located, friendly staff, close to public transport

Our stay was perfect! The staff was very helpfull; at check in we received a key to the fitness area to take a shower and freshen up because our room was not ready yet. There is a touch screen in the lobby area to give you info on the area, shopping, weahter etc. Very helpfull. The location is perfect as it is right by the Tower of London and a 2 minute walk to a tube station.

Reviewed May 20, 2014

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9.0
Exceptional
Sarju from United Kingdom
Couple
Stayed 1 night in December 2015

Great hotel in a super location”

Location, Price, comfort

Super happy with this hotel, great location near tower bridge and only a few min walk from tube station. Great price for central located hotel.

Reviewed December 14, 2015

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8.3
Excellent
Kook from South Korea
Business traveler
Stayed 2 nights in November 2012

great location & vlaue”

location

The hotel is very close to the themes and tower bridge so its nice to walk around. The hotel facilities are not faboulously fancy but nicely organized for business traveler. If you have meeting in the area of the City, you will also find the location is convenient.

Reviewed November 17, 2012

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7.3
Very good
Teoh from Australia
Business traveler
Stayed 2 nights in March 2009

Novotel Tower Bridge”

Close to the underground station - 2 minutes walk Room is clean, spacious and modern
Hotel is blocked by tall buildings around it. No view at all from the windows.

The hotel is accessible via the London Underground although you do not want to arrive at peak hours where the trains are full with the local commuters.This also means you can go to anywhere in London on the tube. Buy the weekly or 3-day pass. It's convenient and save having to queue at some of the popular stations like Charing Cross and Leicester Square stations.It's a 2 minutes walk from the Tower Hill station to the hotel and nearby is one of Wetherspoon pubs where you can get some nice decent meals with local ambient.The room itself is quite nice and spacious. Fast internet access is available with a flat screen TV.

Reviewed March 18, 2009

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8.3
Excellent
Marie from Gibraltar
Group
Stayed 3 nights in March 2012

Good central location and good transport links.”

Very good service at reception. Rooms were good size, clean and comfortable.

Well presented hotel and excellent service at reception. There was 3 adults travelling together and room had been prepared prior to our arrival. Rooms were spacious, clean, comfortable and well-equipped. My only criticism would be that the window hardly opens and its on a ledge which means that hardly any air circulates (3 adults in a room requires it!). I am not sure this is for security reasons on a 6th floor and I know its like this a many London hotels. Overall it was a pleasant stay. Thanks!

Reviewed March 16, 2012

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8.3
Excellent
Cecille from United Kingdom
Business traveler
Stayed 3 nights in November 2012

I always stay here”

Location, efficiency

Whenever I go to London, i always book this hotel. it is convenient for me in terms of location as the offices i visit are in the area. i have tried a couple other hotels in the area, and this is t he one that I prefer most of all. I am a business traveller, and I like the fact that the rooms are quiet.

Reviewed November 27, 2012

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9.3
Exceptional
Cecille from United Kingdom
Business traveler
Stayed 3 nights in September 2012

Convenient.”

hotel was modern and chic and location was convenient!

one of the more modern and "funky" hotels around this area in London. i'm not a big fan of old wooden victorian furniture, this was definitely a breath of fresh air

Reviewed September 22, 2012

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8.0
Excellent
Anthony from United Kingdom
Family with young children
Stayed 3 nights in May 2011

Good place for City but bad for West End”

Helpful staff, reasonably good food but not great

taxis are so expensive in london so a hotel in the city is not good for shopping in oxford street or knightsbridge. staff were helpful and knowledgeable. internet in rooms should be free

Reviewed June 23, 2011

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6.7
Good
Mark from United Kingdom
Business traveler
Stayed 1 night in March 2013

The hotel attracts people, a busy city hotel”

Location, service and satndard

My stay at the hotel met with my expectations, that being a place to stay in comfort whilst on business in the City of London within walking distance of the Lloyds market and the many offices asociated with the London Insurance Market. The experience on checking is very positive and thereafter whearranging my travel arrangement to the airport,the staff were extremely helpful in what became a tight situation. I will return to this hotel.

Reviewed March 13, 2013

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8.0
Excellent
Andrew from Switzerland
Solo traveler
Stayed 1 night in May 2012

Great location for a quick stay in London”

Location, friendly staff, comfy rooms.

The hotels is well situated in London, with the underground station a couple of minutes away. Friendly staff who were welcoming as well as knowledgeable about the surrounding area to provide tips on places to eat and so on.

Reviewed May 27, 2012

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9.3
Exceptional
Steven from United Kingdom
Business traveler
Stayed 1 night in April 2013

Brief but good experience”

Location, quality of accommodation

Very good. I was going to book for two nights, but the prices shot up for the first night once the date for Mrs Thatcher's funeral was set - pity. We didn't eat there but there was no option for not eating in the food section above.

Reviewed April 22, 2013

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7.7
Very good
Colleen from Ireland
Family with young children
Stayed 3 nights in October 2013

enjoyed our stay but watch hidden extras! ”

centrally located with good public access and good internet service downstairs you had to pay extra to have it in the room!

We enjoyed our stay but had to go out for breakfast as a continental was 15 pounds and the bathroom wasn't cleaned very well during the stay. Our room was nice but smaller than the one advertised on agoda as a standard queen and we had to pay extra if we wanted WiFi and anything more than the standard 5 channels overall we enjoyed the stay as we were near the tube station and the river and it was worth the price we paid through agoda but I definitely wouldn't pay the standard rate to stay!

Reviewed November 01, 2013

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8.0
Excellent
Daren from United Kingdom
Family with teens
Stayed 2 nights in May 2014

Nice, comfortable stay, good location”

Loaction was very good for the activities we had planned, the reception staff were very helpful and the price was good compared to a number of other centrally based hotels.

Very good, we did expect to book in at 14.00, but the rooms were not ready until 16.00, this was very disappointing, as I had phoned the hotel the day before to check the earliest we could gain access to the room. The reception were very pleasant and helpful, the lifts were really busy and no easy access to the stairwell. The process of booking and payment from Agoda was excellent and all details were on the system.

Reviewed May 12, 2014

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8.3
Excellent
Christian from Sweden
Solo traveler
Stayed 2 nights in February 2012

central hotel with great room”

great room,

business hotel with great rooms and nice breakfirst. excellent service. great room with all facilities, and great bed however the internet system through the tv is not very good. threw it out and input a normal wireless system.

Reviewed February 26, 2012

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8.8
Excellent
Richard from United States
Business traveler
Standard Queen Room with Sofa
Stayed 5 nights in February 2018

Nice hotel in a good location”

Very comfortable room with intelligently thought out design and features. Food was good in the adjacent bar and a nice feature was the steam room adjacent to a small gym. The sauna was not working but that wasn't a big issue.

Reviewed March 03, 2018

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8.0
Excellent
John from United Kingdom
Couple
Stayed 1 night in January 2012

Friendly welcome”

good size room, reasonable restaurant

stayed on 4th flor and room quiet. Warned of possible disturbance from 5th floor refurbs but no noticeable noise. Quick and easy check in and out. Got a special offer and would stay again for the reduced price

Reviewed February 01, 2012

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