Very nice staff & Great location”

Travel from the Heathrow airport to the hotel takes about 1 hour by tube with 1 change. The hotel is just next to the tube station (Towerhill). When you get out from tube station, the hotel is very very easy to find. Hotel staff is very nice. I arrived London in the morning flight, arrived hotel about 10am. I and my friends were tired from travelling. We were not be able to check-in before noon. However hotel staff invited us to take a shower in the gym area (very nice) then we can leave our luggage at the hotel and start our sight seeing trip in London. The room is very nice and clean. Amenties are from Cabtree & Evelyn, LOVE. Tower bridge and Tower of London is very close to the hotel. Just less than 5 mins walk. Unfortunately, we cannot see Tower bridge view from the hotel. Couple complaints... 1. we stayed on the floor that under renovation. We had to use elevator at the restaurant instead of main elevator. 2. There is quite loud noise from near by area all the time.

Good location, Extremely helpful staff”

I was extremely happy with this hotel. It's steps away from the tube station and within walking distance to London Tower Bridge and several pubs. Only complaint is the partially frosted glass between the bathroom and bedroom.

Kids friendly and modern Novotel in good location”

This Novotel has exceeded my expectation. The room is comfortable, modern design, bathroom is nice too, kids are provided with free made up sofa bed which is also very nice & comfy. I would definitely recommend this hotel to anyt parents looking for great stay with kids. Not to mention the location is so near to famous Tower Bridge & Tower of London

Very comfortable city-hotel near sights and metro”

Spent 4 relaxed days in this hotel. Excellent rooms, nearby metro-station, 5 minutes walking distance to London Tower and Tower Bridge.

Lovely hotel, comfortable rooms and friendly staff”

Our stay was perfect! The staff was very helpfull; at check in we received a key to the fitness area to take a shower and freshen up because our room was not ready yet. There is a touch screen in the lobby area to give you info on the area, shopping, weahter etc. Very helpfull. The location is perfect as it is right by the Tower of London and a 2 minute walk to a tube station.

Great hotel in a super location”

Super happy with this hotel, great location near tower bridge and only a few min walk from tube station. Great price for central located hotel.

great location & vlaue”

The hotel is very close to the themes and tower bridge so its nice to walk around. The hotel facilities are not faboulously fancy but nicely organized for business traveler. If you have meeting in the area of the City, you will also find the location is convenient.

Novotel Tower Bridge”

The hotel is accessible via the London Underground although you do not want to arrive at peak hours where the trains are full with the local commuters.This also means you can go to anywhere in London on the tube. Buy the weekly or 3-day pass. It's convenient and save having to queue at some of the popular stations like Charing Cross and Leicester Square stations.It's a 2 minutes walk from the Tower Hill station to the hotel and nearby is one of Wetherspoon pubs where you can get some nice decent meals with local ambient.The room itself is quite nice and spacious. Fast internet access is available with a flat screen TV.

Good central location and good transport links.”

Well presented hotel and excellent service at reception. There was 3 adults travelling together and room had been prepared prior to our arrival. Rooms were spacious, clean, comfortable and well-equipped. My only criticism would be that the window hardly opens and its on a ledge which means that hardly any air circulates (3 adults in a room requires it!). I am not sure this is for security reasons on a 6th floor and I know its like this a many London hotels. Overall it was a pleasant stay. Thanks!

I always stay here”

Whenever I go to London, i always book this hotel. it is convenient for me in terms of location as the offices i visit are in the area. i have tried a couple other hotels in the area, and this is t he one that I prefer most of all. I am a business traveller, and I like the fact that the rooms are quiet.

Convenient.”

one of the more modern and "funky" hotels around this area in London. i'm not a big fan of old wooden victorian furniture, this was definitely a breath of fresh air

Good place for City but bad for West End”

taxis are so expensive in london so a hotel in the city is not good for shopping in oxford street or knightsbridge. staff were helpful and knowledgeable. internet in rooms should be free

The hotel attracts people, a busy city hotel”

My stay at the hotel met with my expectations, that being a place to stay in comfort whilst on business in the City of London within walking distance of the Lloyds market and the many offices asociated with the London Insurance Market. The experience on checking is very positive and thereafter whearranging my travel arrangement to the airport,the staff were extremely helpful in what became a tight situation. I will return to this hotel.

Great location for a quick stay in London”

The hotels is well situated in London, with the underground station a couple of minutes away. Friendly staff who were welcoming as well as knowledgeable about the surrounding area to provide tips on places to eat and so on.

Brief but good experience”

Very good. I was going to book for two nights, but the prices shot up for the first night once the date for Mrs Thatcher's funeral was set - pity. We didn't eat there but there was no option for not eating in the food section above.

enjoyed our stay but watch hidden extras! ”

We enjoyed our stay but had to go out for breakfast as a continental was 15 pounds and the bathroom wasn't cleaned very well during the stay. Our room was nice but smaller than the one advertised on agoda as a standard queen and we had to pay extra if we wanted WiFi and anything more than the standard 5 channels overall we enjoyed the stay as we were near the tube station and the river and it was worth the price we paid through agoda but I definitely wouldn't pay the standard rate to stay!

Nice, comfortable stay, good location”

Very good, we did expect to book in at 14.00, but the rooms were not ready until 16.00, this was very disappointing, as I had phoned the hotel the day before to check the earliest we could gain access to the room. The reception were very pleasant and helpful, the lifts were really busy and no easy access to the stairwell. The process of booking and payment from Agoda was excellent and all details were on the system.

central hotel with great room”

business hotel with great rooms and nice breakfirst. excellent service. great room with all facilities, and great bed however the internet system through the tv is not very good. threw it out and input a normal wireless system.

Nice hotel in a good location”

Very comfortable room with intelligently thought out design and features. Food was good in the adjacent bar and a nice feature was the steam room adjacent to a small gym. The sauna was not working but that wasn't a big issue.

Friendly welcome”

stayed on 4th flor and room quiet. Warned of possible disturbance from 5th floor refurbs but no noticeable noise. Quick and easy check in and out. Got a special offer and would stay again for the reduced price