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Novotel London Waterloo Hotel

"Staff friendly"

LEONG - November 22, 2019
Executive Room Queen Bed - Guestroom Novotel London Waterloo Hotel
Interior view Novotel London Waterloo Hotel
Interior view Novotel London Waterloo Hotel
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Novotel London Waterloo Hotel

113 Lambeth Road, Lambeth, London, United Kingdom, SE1 7LS - See map
Free Wi-Fi
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in/out [express]
Hassle-free check in
Close to Big Ben
Within 820 m of property
See map
Popular landmarks
Museum of Garden History 120 m
Lambeth Palace 150 m
Millenium Tree 190 m
Newport Street Gallery 190 m
Eucalyptus 230 m
Lambeth Bridge 300 m
VauxWall East Climbing Centre 370 m
Pedlar's Park 390 m
Archbishop's Park 440 m
Carlisle Lane car park 460 m
Nearby landmarks
Big Ben 820 m
London Eye 1 km
National Gallery 1.77 km
Buckingham Palace 1.79 km
The British Museum 2.84 km
Tower Bridge 3.24 km
Tower of London 3.32 km
V&A - Victoria and Albert Museum 3.73 km
Natural History Museum 4.01 km
Madame Tussauds London 4.05 km
8.2

Excellent

Location rating score

Inside city center
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
  • 670 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Sauna

  • Steamroom

Cheaper than 97% of all properties in London in the last 24 hoursCompared to 13,490 London properties at Agoda for various dates
Value for money7.6
Distance to city center2 km
Location rating8.2
Nearest airportLondon City Airport (LCY)
Distance to airport11.7 km

Rooms available at Novotel London Waterloo Hotel

Excellent
Room comfort & quality
8.3
Superior Queen Convertible Sofa
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 queen bed and 1 sofa bed
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Executive Queen Bed And Sofa
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 1 queen bed and 1 sofa bed
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Superior Double Bed
...
  • Room size: 24 m²/258 ft²
  • Non-smoking
  • 1 double bed and 1 sofa bed
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Executive Room Queen Bed
...
  • Room size: 24 m²/258 ft²
  • Non-smoking
  • 1 queen bed and 1 sofa bed
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Superior Queen Double Sofa Bed
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 sofa bed and 1 double bed
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Executive Premium Queen Room
...
  • Room size: 32 m²/344 ft²
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Accessible Superior Queen Room
...
  • Room size: 25 m²/269 ft²
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Double Premium Superior
...
  • Shower
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Executive Double
...
  • Shower
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Room Assigned on Arrival
...
  • Shower
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Frequently asked questions

What time is check-in and check-out at Novotel London Waterloo Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Novotel London Waterloo Hotel?

For those who wish to drive their own cars, Novotel London Waterloo Hotel has a car park right on site for maximum convenience. Parking is available for a fee of 24 GBP per day. If you're looking for an easy way to get around London with private transportation, the hotel can arrange taxi service.

What is the smoking policy at Novotel London Waterloo Hotel?

Novotel London Waterloo Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

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Explore the neighborhood
Property ranking|Compared to 13,490 London properties
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Room comfort score
8.3/10
Service score
8.4/10
Cleanliness score
8.7/10
Cheapest price score
Better than
99
%
of London properties
Better than
98
%
of London properties
Better than
98
%
of London properties
Better than
97
%
of London properties
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Overall rating:
8.3
Excellent
1,074 reviews
Cleanliness
8.7
Facilities
7.5
Location
8.2
Read all reviews >
More about Novotel London Waterloo Hotel

More about Novotel London Waterloo Hotel

Right by the River Thames, this hotel is in a superior location for seeing London's most iconic attractions. Within walking distance of Big Ben and the Houses of Parliament, the Novotel London Waterloo Hotel offers bright and modern air conditioned rooms in a location handy to all the must-see tourist spots. Westminster Abbey is about 10-minutes away on foot, and the South Bank and London Eye are an easy stroll down the bank of the Thames, an area with a constant supply of tour buses and black cabs. The major Waterloo railway interchange is a 10-minute walk away, two minutes by cab, providing easy access to all the shops, palaces, and parks of central London. Another perk of this location is the free parking that can be found on the surrounding streets.

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Most talked about facilities

Breakfast
8 mentions
Housekeeping
6 mentions
Internet
5 mentions
Food & Dining
3 mentions

What they offer

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Continental
Full English/Irish
Gluten-free
Buffet

Restaurants on site

Restaurant
Menu:Buffet, A-la-carte

Nearby restaurants

British cuisine
British cuisine
Bean & Olive Riverside Cafe
200 m British, Cafe, Greek
#TheView
530 m British
Millbank Lounge Bar
580 m British, European
European cuisine
European cuisine
Casa Madeira
600 m European, Portuguese
Pico Bar & Grill
660 m European, International, Mediterranean
L'Italiano
800 m European, Gluten Free, Italian
Asian cuisine
Asian cuisine
Chino Latino
460 m Asian, Fusion, Sushi
Cafe Ishaq
570 m Asian, Balti, Indian
Hikari Sushi
610 m Asian, Chinese, Japanese

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Novotel London Waterloo Hotel from real guests

Overall rating
8.3
Excellent
From 1074 reviews
8.6Service
8.5Cleanliness
8.5Location
Agoda Reviews (118)Booking.com Reviews (954)
Rating via Agoda8.1
/
10
Cleanliness8.7
Facilities7.5
Location8.2
Room comfort and quality8.3
Service8.4
Value for money7.6
High score for London
Rating
9+ Exceptional (19)
8-9 Excellent (34)
7-8 Very Good (25)
6-7 Good (9)
<6 Below Expectation (11)
Time of the year
Mar - May (22)
Jun - Aug (24)
Sep - Nov (25)
Dec - Feb (27)
All guests (118)
All room types
All languages

Show reviews that mention 

Showing 98 verified guest comments
12345
9.3
Exceptional
Andrew from United Kingdom
Business traveler
Stayed 2 nights in October 2013

great hotel, centrally located”

design, staff, service

we had a very pleasant stay at the Novotel. the staff are very professional and quick, the food is good, and the rooms are nicely designed. It's also very quiet considering the location. It's also a short walk to the transport connections such as Lambeth tube station or Waterloo. Would definitely stay here again.

Reviewed November 04, 2013
10.0
Exceptional
VIBUN from Malaysia
Family with young children
Superior Queen Convertible Sofa
Stayed 3 nights in February 2012

Great Location plus nice rooms”

near to hop on hop off bus stop.

nice hotel, nice room and friendly staff. but i chose this hotel because of its location which is near to hop on and off bus stop because i travelled with young children and elderly parent. the bus stop is about 50 metres walk. the hotel is also located within walking distance to london eye, big ben and few other attractions. the waterloo train station is about 1.1 km which is also walking distance for travellers with light bag. however the hotel is far from the shopping area and restaurant. only a few convenience store available within 10 minutes walk. overall the hotel is value for money.

Reviewed February 16, 2012
8.4
Excellent
Nigel from United Kingdom
Couple
Superior Queen Convertible Sofa
Stayed 1 night in January 2020

Great hotel in central London ”

I’ll stay here again. This was my first time at Novotel Waterloo. Usually stay out of town at London West Novotel but it’s so easy walking out of the hotel and there is a nice walk along the river to Westminster and surrounding areas. Great breakfast - room was nice. Staff helpful and pleasant.

Reviewed January 16, 2020
8.7
Excellent
Paul from United Kingdom
Solo traveler
Superior Queen Convertible Sofa
Stayed 1 night in July 2012

Typical Novotel”

Location

The hotel is near to the South Bank of the Thames fairly close to Big Ben and the Houses of Parliament. The nearest tube stations are about a 10 minute walk and Waterloo station is probably 15 minutes. This is a fairly typical hotel of its type with rooms being adequate and clean. All in all a good experience and good value for London at a price of with Agoda

Reviewed July 24, 2012
8.3
Excellent
SITI from Malaysia
Group
Superior Queen Convertible Sofa
Stayed 3 nights in April 2011

Great Location but small rooms for triple sharing”

I love the location, simply marvelous. The Hotel is opposite of few hundred meters away from Parliament Building, Big Ben, London Eye and London cruise.

it was memorable staying in novetel waterloo. the location is so strategic just few metres away from majors london attraction. i was staying there for short 4 days so it really save time. beside dining in, it has restaurants around the corner and supermarket. the hotel also provide free pc/internet use at the lobby that is simply superb additional service.

Reviewed May 02, 2011
9.0
Exceptional
N from Bangladesh
Business traveler
Executive Room Queen Bed
Stayed 12 nights in November 2014

“Terrific hotel and staff””

hotel, staff and breakfast

This is a terrific hotel with a staff that will exceed your expectations, however, not the best location. There is a 15 minute walk to the nearest tube, Lambeth North. Its exhilarating in the morning, exhausting in the evening. Nevertheless the rooms were great, the hotel restaurant is excellent

Reviewed October 14, 2015
9.0
Exceptional
fiona from United Kingdom
Family with young children
Superior Queen Convertible Sofa
Stayed 2 nights in August 2011

handy location, good service as expected ”

locations, helpful staff, great buffet breakfast

We like staying in Novotels and whilst the most modern are amazing (eg Paddington) there is sometimes a variation in room size and quality. On this stay we were a bit disappointed by the size of the room, but Novotel rooms are always clean, the bathrooms nice and usually the toilet is separate - which we like. The staff were great and helpful and customer service is excellent. Turn right out of the door for a short stroll to the Imperial war museum, turn left and you are at the river with a short stroll to the Houses of parliament and the south bank.

Reviewed October 07, 2011
8.0
Excellent
paul from Australia
Couple
Superior Queen Convertible Sofa
Stayed 3 nights in January 2012

Close but so far”

Close to the city and the sights

Quite a pleasant hotel. Staff friendly and competent. Rooms clean. No free wifi which is a bit different to most Novotels on the continent. The only thing wrong with it is that its just that bit far of a walk from any tube station. We thought it was close to Waterloo station and ended up walking 20min with suitcases.

Reviewed January 23, 2012
9.0
Exceptional
Nathan from United Kingdom
Solo traveler
Superior Queen Convertible Sofa
Stayed 1 night in January 2012

Good Location”

Spa

the hotel was in a brilliant location with only a short walk to central london. the rooms were impressively big and clean with everything you would expect in a hotel. the gym and spa were small but included everything you needed for some fitness and a sauna with complementary apples and water. the staff were helpful.

Reviewed January 31, 2012
9.0
Exceptional
Alfons from Indonesia
Couple
Superior Queen Convertible Sofa
Stayed 2 nights in May 2012

Lovely hotel and great location with nice view”

Location and best view, easy transport, bus stop in front of the hotel.

lovely hotel and great location, 2 min walk to river thames, bus stop that brings you to picadilly and oxford circus locates just 1 min walk from the hotel. from our room we can view big ben, parliamentary house, london eye etc. the view is perfect.

Reviewed May 21, 2012
8.7
Excellent
Aine from Ireland
Couple
Stayed 2 nights in February 2014

Great stay in this hotel.. ”

Central to Londons main attractions. Walking distance to underground. Hotel itself was lovely and each staff member made us very welcome.

Great central hotel.. we arrived early and wasnt expecting to get our room straight away but the staff were very welcoming and had our room ready which we were delighted about. Room itself was lovely and we were looking at Big Ben when we looked out the window!! Would definitely be staying here again if we were visiting London.

Reviewed February 21, 2014
8.0
Excellent
Mirka from Finland
Couple
Superior Queen Convertible Sofa
Stayed 2 nights in June 2011

Nice hotel close to London Eye”

close to London Eye & river, quiet room, able to have extra bed(s) in a the room, good breakfast

The hotel was comfortable/nice especially when we were in London for sightseeing. Room was quiet, but the view was not nice. Bathroom and toilet were separate, however no sink in toilet. Good breakfast. Metro was bit far especially when walking in a rain (15min?). Very close to Thames and London Eye. The Big Buss tour route goes close by so easy to jump in.

Reviewed June 24, 2011
7.7
Very good
JOSEPH from Australia
Family with teens
Superior Queen Convertible Sofa
Stayed 3 nights in July 2011

Pleasant hotel,near Big Ben and London Eye”

New some major attractions and easy access to the Underground

we had a very pleasant stay at this hotel. good value for money. the hotel is very clean, room was cleaned and towels changed every day. staff was very friently and helpful but had to sometimes line up to be served at the reception for quite long. good view of the paliament house/big ben and the london eye. although south of the river thames, the underground station is only an 8 minute casual walk to whereever you want to go. i would recommend this hotel to visitors and businss alike.

Reviewed July 24, 2011
7.3
Very good
Joanne from United Kingdom
Couple
Superior Queen Convertible Sofa
Stayed 1 night in December 2011

Further away from Waterloo than you might imagine!”

Great staff, car parking, easy to find

Be aware that this hotel is in the congestion charging zone so you'll need to make sure you pay on each day you are there. This is easy to do online. We picked it on location to Waterloo station, but the people we were meeting said it was further to walk than it looked, and not that easy to find. Staff were helpful and polite. Prices for booze in the bar good.

Reviewed January 03, 2012
9.3
Exceptional
Leanne from Canada
Family with young children
Superior Queen Convertible Sofa
Stayed 2 nights in January 2012

Great location”

near tourist attractions

Great location as could walk to London Eye, Aquarium, Big Ben, Westminister Abbey and Buckingham Palace.

Reviewed February 01, 2012
7.3
Very good
Andrew from United Kingdom
Solo traveler
Superior Queen Convertible Sofa
Stayed 2 nights in October 2011

Reliable as every Novotel. ”

location

This was a good hotel, in the location I needed for my weekend away. The room was not exactly cheap, and the add-on costs, especially internet charges and expensive breakfast, were a down point. But this is a great part of London to stay. A short walk to Vauxhall, which was my destination for the weekend.

Reviewed November 17, 2011
7.7
Very good
Leonard from Australia
Couple
Superior Queen Convertible Sofa
Stayed 2 nights in April 2011

Modern hotel , good location”

Good location Modern rooms

Hotel is very good, great location close to Subway (10 mins) Staff helpfull, rooms very good , almost new, close to tourist locations (London Eye etc)

Reviewed April 23, 2011
8.7
Excellent
Joe from Australia
Couple
Superior Queen Convertible Sofa
Stayed 2 nights in August 2011

pleasantly surprised”

very clean and friendly staff

very well located and room was excellent and staff well presented and friendly. the room was a pleasant surprise and was quite comfortable. very close proximity to quite a few attractions and easily accessible on foot. would definately stay again. Breakfast was excellent and well priced. very relaxed atmosphere and ample lounges to sit back and enjoy the stay

Reviewed August 29, 2011
8.0
Excellent
David from Australia
Business traveler
Superior Queen Convertible Sofa
Stayed 3 nights in June 2011

Great location, efficient but not fancy.”

Location

Rooms were small but clean & warm. The location of the hotel is very good for tourist or business person. The staff are friendly and very efficient. The breakfast was good but the dining room got crowded if you slept in. Overall I would recommend this hotel to the casual visitor who likes to walk and be reasonably close to most attractions in a vibrant city.Only real down side is that it isnt very near an underground station.

Reviewed July 12, 2011
9.7
Exceptional
Monique from Brazil
Solo traveler
Superior Queen Convertible Sofa
Stayed 2 nights in November 2011

very confortable and great location”

there was no transfer from airport

dont know if it was a problem of hotel but i asked for transfer service from airport on agoda site while booked the hotel. I received no aswear for this so i understood it was booked. there was no one waiting on airport.

Reviewed November 20, 2011
12345
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