Novotel Madrid Center
Free Wi-Fi

Novotel Madrid Center

53 O'donnell Street, Salamanca, Madrid, Spain, 28009
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    Novotel Madrid Center Reviews

    7.9
    Very good
    /10
    (110 reviews)See what guests said
    5.2
    Review score

    "One of the lady staff is helpful and very friendly."

    Yasmin

    -

    November 3, 2018

    8.3
    Excellent cleanliness
    Recommended by 96% of guests

    Things you’ll love about Novotel Madrid Center

    Things you'll love

    • 300 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Excellent
    Location
    8.1
    See map
    Excellent location - 1.59 kilometers from city center
    Popular
    Nearby
  • Buen Retiro Park1.22 km
  • Prado Museum1.92 km
  • Thyssen-Bornemisza Museum2.01 km
  • Museo Sorolla2.3 km
  • Museo Nac. Centro de Arte Reina Sofia2.5 km
  • Gran Vía2.71 km
  • Plaza Mayor3.03 km
  • Mercado de San Miguel3.19 km
  • Royal Palace of Madrid3.53 km
  • Santiago Bernabéu Stadium3.73 km
  • Value for money8.0
    Distance to city center2.7 Km
    Location rating8.1
    Nearest airportAdolfo Suárez Madrid-Barajas Airport (MAD)
    Distance to airport10.2 km

    Rooms available at Novotel Madrid Center

    Double (Queen Size) Standard
    Double (Queen Size) Standard
    ...
    • Shower
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    DOUBLE 3 ADULTS (2 DOUBLE BEDS QUEEN SIZE) WITH TERRACE
    DOUBLE 3 ADULTS (2 DOUBLE BEDS QUEEN SIZE) WITH TERRACE
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    • Shower
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    DOUBLE (DOUBLE BED) SUPERIOR
    DOUBLE (DOUBLE BED) SUPERIOR
    ...
    • Shower
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    Double (Double Bed) Executive
    Double (Double Bed) Executive
    ...
    • Shower
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    DOUBLE + EXTRA BED EXECUTIVE SUPERIOR
    DOUBLE + EXTRA BED EXECUTIVE SUPERIOR
    ...
    • Shower
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    DOUBLE (TWIN/DOUBLE) EXECUTIVE SUPERIOR
    DOUBLE (TWIN/DOUBLE) EXECUTIVE SUPERIOR
    ...
    • Shower
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    Executive Room Queen Bed
    Executive Room Queen Bed
    ...
    • Room size: 37 m²/398 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Executive Room with Terrace
    Executive Room with Terrace
    ...
    • Room size: 37 m²/398 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Superior Room with Queen Bed
    Superior Room with Queen Bed
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 1 queen bed
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    Executive Room
    Executive Room
    ...
    • Room size: 45 m²/484 ft²
    • City view
    • 2 single beds
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    Have a question for Novotel Madrid Center?

    What people love about Novotel Madrid Center

    • 8.4
      Excellent

      "We will definitely stay at this hotel if we visit Madrid in future."

      Yee P.

      |

      March 31, 2017

    • 6.8
      Good

      "Hotel was nice as per price ."

      NEERAJ

      |

      May 7, 2017

    • 8.4
      Excellent

      "The hotel is nice and the staff was lovely."

      Jance

      |

      May 23, 2018

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    More about Novotel Madrid Center

    More about Novotel Madrid Center

    8.4
    Excellent

    "Staff were really friendly."

    Yee P.

    |

    March 31, 2017

    An overview

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    What they offer

    8.8
    Excellent

    "Close to the subway station, clean rooms, free water and fre..."

    Justin

    |

    August 28, 2017

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    Spanish cuisine
    Spanish cuisine
    Comarca de Aliste
    80 m Spanish
    Restaurante De Jaleo - Calle Narvaez
    340 m Spanish
    D'Pintxos y Cazuelas
    510 m Spanish
    American cuisine
    American cuisine
    El Peletazo
    1.2 km American, Bar, European
    Retrobar SL.
    1.3 km American
    Hard Rock Cafe
    1.6 km American, Bar
    Mediterranean cuisine
    Mediterranean cuisine
    La Doma
    160 m Mediterranean
    El Fogon de Trifon
    630 m Mediterranean, Spanish
    Restaurante Taberna Las Botas
    640 m Mediterranean

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Reviews of Novotel Madrid Center from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (110)Booking.com Reviews (6946)
    7.9
    /
    10
    Cleanliness8.3
    Facilities8.2
    Location8.1
    Room comfort and quality7.0
    Service8.0
    Value for money8.0
    All languages
    All guests (110)
    All room types
    Showing 70 verified guest comments
    1234
    8.8
    Excellent
    IBRAHIM from Maldives
    Business traveler
    Standard Room with twin beds
    Stayed 6 nights in January 2019

    Excellent stay”

    Novotel Madrid Centre was better than I expected from Novotel brand. Breakfast was very rich. Staffs are friendly and helpful. Recommended without hesitation. Will stay again.

    Reviewed February 06, 2019
    8.4
    Excellent
    Jance from United Kingdom
    Couple
    Standard Room with twin beds
    Stayed 4 nights in May 2018

    Good Location, tiny bit pricey, but overall nice!”

    5 minutes walk to the nearest train station. Not too far from the park. The hotel is nice and the staff was lovely. The breakfast buffet was great and the food at the bar/restaurant was also pretty good. The bar/Restaurant is pretty much right there in the lobby so not the nicest place to grab a drink or eat when you have screaming kids and crying babies around you. Overall was great and would stay again if I couldn’t find something a bit cheaper.

    Reviewed May 23, 2018
    5.2
    Yasmin from Macau
    Business traveler
    Standard Room with Queen Bed
    Stayed 1 night in October 2018

    I stay in this hotel because of conference so it is convenient for me but not for tourist.”

    One of the lady staff is helpful and very friendly. However, then I met another male staff who is very rule and just said “this is Madrid and every hotel here is the same” which is impolite and not willing to solve the problem!

    Reviewed November 03, 2018
    9.2
    Exceptional
    Catrina from Canada
    Solo traveler
    Standard Room with twin beds
    Stayed 3 nights in August 2018

    Exceptional”

    Great clean hotel staff friendly Small but efficient gym Con pool opens at 11 and was limited to maybe 20 sub chairs and if you weren't in a line waiting to get into the pool that wasn't something you could do for the day

    Reviewed August 27, 2018
    10.0
    Exceptional
    Stella from United Kingdom
    Couple
    Standard Room with Queen Bed
    Stayed 3 nights in March 2019

    Staff very helpful food excellent good service and very goos value for money ”

    We went for a concert and venue was 2 minutes away so very happy every thing was good for us

    Reviewed March 16, 2019
    8.8
    Excellent
    Trent from Taiwan
    Couple
    Standard Queen
    Stayed 3 nights in May 2018

    Excellent value for Madrid and away from the hustle and bustle”

    Typical Novotel quality and service. Hotel is relatively new inside and quite spacious. Location is not right in the middle of Madrid, so there's a bit of a commute to get to the sights, but on the other hand it's quiet at night and literally 100m from the first stop of the export express bus. There are several subway stations nearby (try using Goya for quick access to the city center) and some supermarkets, restaurants, cafes etc. We arrived at 9am after a long flight and were given a room right away which was very much appreciated. Rooms are big enough with good bathroom, big TV, free bottles water and a fridge, but lacking natural light due to small windows.

    Reviewed May 13, 2018
    8.4
    Excellent
    Richard from Canada
    Couple
    Standard Queen Room
    Stayed 5 nights in September 2017

    Excellent”

    The room was very nice, spacious & modern. Features that we liked were the large walk-in shower, large built-in closet, the separate area for coffeemaker & safe and extra shelves for storage. Lobby area was very large & modern with several seating areas which was great & also a bar/food area. Also water & fruits offered daily in the lobby was a nice touch. We would stay with Novotel again. The pool area looked great. We did not get to use pool area as it was not open yet. If it was open, the Facilities area would probably rate higher.

    Reviewed October 02, 2017
    8.4
    Excellent
    Yee from Malaysia
    Family with teens
    Standard Room with twin beds
    Stayed 3 nights in March 2017

    Strategic location with 2 Metro stations nearby”

    This hotel was located 15min away from airport. Goya metro station & O'Donnell metro station were both 6 min & 5 min walk respectively. Many cafes were just next to hotel. La Goyesca II was our favourite. Staff were really friendly. Room was spacious for 3 adults. We will definitely stay at this hotel if we visit Madrid in future.

    Reviewed March 31, 2017
    8.0
    Excellent
    Ivan from Spain
    Solo traveler
    Standard Double or Twin
    Stayed 1 night in November 2012

    Good location, great service”

    Location, customer service

    This hotel is a good choice due to the convenience location and great customer service. The breakfast is pretty good too. Rooms are a bit old fashion, I believe there are rooms newly renovated though. Overall is a great option, quality vs prices is very good for Madrid.

    Reviewed December 10, 2012
    9.3
    Exceptional
    adik from Israel
    Couple
    Standard Double or Twin
    Stayed 2 nights in July 2012

    Lovely hotel and service with a smile”

    Very good and clean hotel and rom

    It was a very nice hotel excellent location out of tone but 15 minutes from the city A big supermarket just in front the hotel is very nice and clean the rooms are big clean Equipped with everything needed free internet we recommend it very much.

    Reviewed July 22, 2012
    8.8
    Excellent
    Justin from United Kingdom
    Solo traveler
    Standard Room with twin beds
    Stayed 3 nights in August 2017

    Very good value for money”

    Close to the subway station, clean rooms, free water and fresh fruit at the lobby. Would stay here again.

    Reviewed August 28, 2017
    6.0
    Mohammad from Saint Barthelemy
    Business traveler
    Standard Room Twin Beds and Sofa
    Stayed 2 nights in May 2016

    Last Stay”

    Daer, First, I am surprise about, what should available in the bathroom , small piece of tissue No sheave kits or other things I see in other hotel. I looking for a business center to print some documents , but no printer available, only thru the hotel staff.

    Reviewed May 28, 2016
    7.0
    Very good
    Benedict from Philippines
    Solo traveler
    Standard Double or Twin
    Stayed 2 nights in November 2013

    Good Enough”

    lobby, location, bed

    Nothing much interesting with this hotel. The lobby is good and the receptionist at the check-in counters are fast and friendly. The room was basic, but without A/C. Despite coming to Madrid on November, the weather was quite warm. The only window in the room faces a void space with no way for the air to pass through.

    Reviewed January 09, 2014
    7.3
    Very good
    Arijit from India
    Solo traveler
    Standard Double or Twin
    Stayed 1 night in July 2013

    Great Value for money, centrally located.”

    Location, Cost, Staff

    We just needed to spend the first night. After a shocker incident where we lost a good amount of money, the reception staff helped us in filing a report and gave us free internet to sort out the issues and contact home. The hotel is very easy to find, centrally located, 5 mins walk from the famous Retiro park.

    Reviewed August 01, 2013
    5.0
    Taiebeh from Belgium
    Couple
    Standard Double or Twin
    Stayed 3 nights in May 2013

    We did not like the hotel”

    easy to reach the airport

    This hotel is an old type hotel. Nothing was provided in the room although it was a four start hotel. There was no tissue paper even. We were there on mid of May. The weather was so cold and we asked for heating system which we were told central heating was not working. We were initially freezing.

    Reviewed May 23, 2013
    7.7
    Very good
    YeMin from Myanmar
    Couple
    Standard Double or Twin
    Stayed 3 nights in May 2013

    Good value for money”

    Service, Location

    It's a good value for money but as many said, it obviously needs some upgrading in its rooms for it to maintain its 4 stars. A very good hotel with competent staff and a good location. The only 2 downsides were the old fashioned rooms and its lack of free internet. I believe that a hotel shouldn't call itself a business traveler oriented hotel if it can not even provide its guests with free internet.

    Reviewed May 22, 2013
    6.3
    Good
    Rory from South Africa
    Family with young children
    Triple Room
    Stayed 4 nights in April 2013

    Hotel was fine for a budget family holiday”

    Location, Price and Cleansiness

    Stayed for four nights with wife and 12 year old child in a family room. The room was comfortable and met our needs but the hotel is in need of an upgrade. Small things like losing the old blankets and bedcovers and replacing with duvets would help.The hotel is a typical 4 star hotel from the 70's and 80's but unfortunately they have made no effort to maintain with current 4 star levels.This all being said it was not bad for the price.

    Reviewed May 06, 2013
    7.0
    Very good
    Jacqueline from Singapore
    Group
    Standard Double or Twin
    Stayed 1 night in April 2013

    cosy, old fashioned, safe”

    convenient location, high ceiling, safe

    We just need to pay % Euros for ticket each to the hotel. We walk only 300m. We feel that while the location is great and this is old styled hotel, it might be nice if they offer facilities like gym or sauna (but this is not our must-haves). Staff is friendly and helpful.

    Reviewed April 12, 2013
    7.3
    Very good
    Jacqueline from Singapore
    Business traveler
    Standard Double or Twin
    Stayed 1 night in July 2012

    good location, old style but comfortable room”

    location

    Mentioning about access via airport shuttle bus was a very helpful tip. We missed the bus but did not have to wait long for the next one. Walking to hotel was very straight forward, except it was very hot to walk with very heavy luggage to hotel. Old style but very comfortable. but there is no tuning of aircon level.

    Reviewed July 30, 2012
    6.7
    Good
    Jennifer from United States
    Couple
    Stayed 2 nights in May 2009

    Good Location, Bad Decor”

    Very close to Retiro Park Plenty of places to eat nearby Close to metro/bus stops Friendly service
    The decor was really old, the bedspread looked like it had been bought in the 70s, but otherwise a comfortable room

    Hotel Convencion was comfortable enough, but I would not have spent any more time there than I did - just to sleep and shower. The room was clean and adequate, we had an interior room so our view was of the room across from us - ask for an exterior room if you want to avoid this! The staff was friendly, there are free computers in the lobby to use, and wifi in the lobby if you bring your laptop. I can't comment on the food because we didn't have any meals there. I'm not sure how family-friendly the hotel is.

    Reviewed May 09, 2009
    1234
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    • Excellent location
    • Buen Retiro Park
    • O'Donnell Metro Station is within 0.3 km