Interior view, Novotel Makassar Grand Shayla Hotel in Makassar
Facilities, Novotel Makassar Grand Shayla Hotel in Makassar
Facilities, Novotel Makassar Grand Shayla Hotel in Makassar
Lobby, Novotel Makassar Grand Shayla Hotel in Makassar
Reception, Novotel Makassar Grand Shayla Hotel in Makassar
Novotel Makassar Grand Shayla Hotel
Swimming pool [outdoor], Novotel Makassar Grand Shayla Hotel in Makassar

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8.5Excellent

727 reviews

727 reviews

Location 8.9
Cleanliness 8.7
Room comfort and quality 8.7
Value for money 8.6
Facilities 8.5
Service 8.5
See map

8.9Excellent

Location rating score

Excellent location - Inside city center
Excellent for walking
Parking
FREE
Walkable places
Mandala Monument
180 m
Hasanuddin
220 m
Toko Sumber Jaya Listrik
300 m
Toko Aswan
330 m
ALIA Sport
380 m
Popular landmarks
Makassar Great Mosque
820 m
Losari Beach
840 m
Fort Rotterdam Museums
1.2 km
Ratu Indah Mall
2.7 km
Trans Studio Mall
3.2 km
Closest landmarks
RSIA Pertiwi
130 m
Lapangan Tenis
140 m
Rumah Sakit Pelamonia
150 m
Apotek Lompo Battang
240 m
Apotek Stella Farma
310 m

Novotel Makassar Grand Shayla Hotel

Jalan Charil Anwar No. 28, Makassar City Center, Makassar, Indonesia, 90115 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Makassar City Center, allowing you access and proximity to local attractions and sights. Be sure to set some time aside to visit Trans Studio Mall as well as Losari Beach nearby. Rated with 3.5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Hygiene Plus

Inside city center

Check-in [24-hour]

Airport transfer

Great Breakfast

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Swimming pool [indoor]

Fitness center

Free Wi-Fi in all rooms!

Luggage storage

Your dates are popular among travelersUsers are booking a place in Makassar every 2 minutes on Agoda.com
Value for money8.6
Distance to city center00KM
Location rating8.9
Nearest airportSultan Hasanuddin International Airport (UPG)
Distance to airport16.3 km

Rooms available at Novotel Makassar Grand Shayla Hotel

Excellent
Room comfort & quality

8.7

Deluxe Room
...
  • Room size: 31 m²/334 ft²
  • City view
  • 1 double bed
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Executive Room
...
  • Room size: 31 m²/334 ft²
  • Ocean view
  • 1 queen bed
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Superior Double
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 queen bed
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Superior Twin
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds
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Premiere Twin Room
...
  • Room size: 30 m²/323 ft²
  • Sea view
  • 2 single beds
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Deluxe Room 2 Single Beds
...
  • Room size: 31 m²/334 ft²
  • City view
  • 2 single beds
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Junior Suite
...
  • Room size: 60 m²/646 ft²
  • Shower
  • 1 queen bed
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Business Suite
...
  • Room size: 91 m²/980 ft²
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Presidential Suite
...
    Enter dates to see prices
    Premier Double Room
    ...
    • Room size: 30 m²/323 ft²
    • 1 double bed
    Enter dates to see prices

    Top things to do in Makassar

    Up to 10% off

    Popular things to do

    popular things to do

    Frequently asked questions

    Does Novotel Makassar Grand Shayla Hotel have bars on-site?

    Delight in your trip the finest way with a drink in your hand at Novotel Makassar Grand Shayla Hotel's bar readily available right in front of your doorstep for whenever you need a sip or two.

    Does Novotel Makassar Grand Shayla Hotel offer shuttle service for getting around?

    For your convenience when traveling around the city, Novotel Makassar Grand Shayla Hotel offers None right at your doorstep making it simple for you to get to places effortlessly.

    What types of facilities are offered for kids at Novotel Makassar Grand Shayla Hotel?

    While on family trip with your loved ones, your children can also discover the fun in sports and recreation facilities made available at Novotel Makassar Grand Shayla Hotel which include kids club and kids pool.

    What bars are nearby Novotel Makassar Grand Shayla Hotel?

    While remaining at Novotel Makassar Grand Shayla Hotel, delight in your evening or night out at Ballairate Sunset Bar to make the most out of your nightlife.

    How many rooms does Novotel Makassar Grand Shayla Hotel have?

    Novotel Makassar Grand Shayla Hotel has a total of 260 rooms.

    At what time of the year is Novotel Makassar Grand Shayla Hotel most popular?

    Novotel Makassar Grand Shayla Hotel's most popular month where verified tourists have stayed the most is in December.

    What was the average room rate for Novotel Makassar Grand Shayla Hotel been in the past month?

    The average room rate for Novotel Makassar Grand Shayla Hotel in the past month is 669679.67 IDR, compared to city's average of 261655.57 IDR.

    What is the typical rating that past Couples' have given to Novotel Makassar Grand Shayla Hotel?

    Past couple travelers that have stayed at this property have given Novotel Makassar Grand Shayla Hotel an average rating of 8.5. You can look up on more in depth customer ratings, and responses by filtering for a specific type of verified guest travelers down in the review section.

    What is the average rating that verified Families with older children have given to Novotel Makassar Grand Shayla Hotel?

    Verified families with older children that have stayed at this property have given Novotel Makassar Grand Shayla Hotel an average rating of 8.5. You can look up more in depth customer assessments and comments by filtering for a specific type of verified travelers down in the review section.

    What famous beaches are close by Novotel Makassar Grand Shayla Hotel?

    Novotel Makassar Grand Shayla Hotel is situated in the Makassar City Center neighborhood, including Losari Beach.

    Can special events be hosted at Novotel Makassar Grand Shayla Hotel?

    Services for audio-visual equipment are available to help your event go smoothly.

    More about Novotel Makassar Grand Shayla Hotel

    More about Novotel Makassar Grand Shayla Hotel

    Experience Modern Comfort at Novotel Makassar Grand Shayla Hotel

    Located in the vibrant city of Makassar, Indonesia, Novotel Makassar Grand Shayla Hotel offers a delightful stay for both business and leisure travelers. With its convenient location and modern amenities, this 3.5-star hotel is the perfect choice for those looking for comfort and convenience. Featuring 260 well-appointed rooms, Novotel Makassar Grand Shayla Hotel provides a range of accommodation options to suit every traveler's needs. Each room is tastefully decorated and equipped with all the essential amenities to ensure a comfortable stay. Whether you're traveling alone, with a partner, or with your family, you'll find the perfect room to relax and unwind. Check-in at Novotel Makassar Grand Shayla Hotel begins at 02:00 PM, allowing guests ample time to settle in and start their stay. The friendly and professional staff will be ready to assist you upon arrival, ensuring a smooth and hassle-free check-in process. If you have any special requests or need assistance during your stay, the hotel's dedicated team is always available to help. When it's time to check out, guests have until 12:00 PM to enjoy their final moments at Novotel Makassar Grand Shayla Hotel. Take your time to savor a delicious breakfast at the hotel's restaurant or indulge in a refreshing swim at the outdoor pool before bidding farewell to this wonderful establishment. Families traveling with children will appreciate the hotel's child policy, which allows children between the ages of 0 to 15 to stay free of charge. This makes Novotel Makassar Grand Shayla Hotel an ideal choice for a family getaway. Create lasting memories with your loved ones as you explore the city and enjoy the hotel's facilities together. Novotel Makassar Grand Shayla Hotel is conveniently located near the city center, providing easy access to Makassar's popular attractions, shopping malls, and dining options. The airport is also just a short 30-minute drive away, making it convenient for travelers arriving or departing from the city. Built in 2015, Novotel Makassar Grand Shayla Hotel offers a contemporary and stylish atmosphere, combining modern design with warm hospitality. Whether you're visiting Makassar for business or leisure, this hotel provides a comfortable and convenient base for your stay. Book your stay at Novotel Makassar Grand Shayla Hotel today and experience the perfect blend of comfort, convenience, and modernity.

    Unwind and Indulge in Entertainment at Novotel Makassar Grand Shayla Hotel

    Novotel Makassar Grand Shayla Hotel offers a plethora of entertainment facilities to ensure a memorable and enjoyable stay for its guests. Whether you are looking to relax or have some fun, this hotel has something for everyone. Indulge in a refreshing drink and lively atmosphere at the hotel's bar, where you can unwind and socialize with fellow guests. For those seeking relaxation, the hotel offers a massage service, sauna, and spa facilities, where you can pamper yourself and rejuvenate your body and mind. If you prefer to spend time outdoors, the hotel boasts a beautiful garden where you can take a leisurely stroll amidst lush greenery. For book lovers, there is a library where you can immerse yourself in a good read. Additionally, the hotel also features a shared lounge/TV area, perfect for gathering with friends or catching up on your favorite shows. With its wide range of entertainment facilities, Novotel Makassar Grand Shayla Hotel ensures that guests have a memorable and enjoyable stay, offering something to cater to every interest and preference.

    Unwind and Stay Active at Novotel Makassar Grand Shayla Hotel's Sports Facilities

    Novotel Makassar Grand Shayla Hotel offers a range of sports facilities to ensure that guests can unwind and stay active during their stay. Whether you are looking to relax or maintain your fitness routine, this hotel has something for everyone. Dive into the refreshing indoor pool, perfect for a leisurely swim or a quick dip after a long day of exploring Makassar. The pool area is beautifully designed, with comfortable loungers and a serene ambiance, making it an ideal spot to unwind and soak up the sun. For those who prefer a more intense workout, the hotel boasts a well-equipped fitness center. With state-of-the-art exercise machines and free weights, guests can engage in a variety of workouts to stay fit and energized. The fitness center is spacious and bright, offering a motivating environment to help you achieve your fitness goals. If you prefer outdoor activities, head to the hotel's outdoor pool area. Surrounded by lush greenery, this pool offers a tranquil setting to relax and enjoy a refreshing swim. Lounge chairs are available for sunbathing, allowing you to soak up the warm Indonesian sun while sipping on a refreshing cocktail. In addition to the pools, Novotel Makassar Grand Shayla Hotel is conveniently located near a beautiful beach. Guests can take a stroll along the sandy shores, indulge in water sports, or simply enjoy the breathtaking views of the ocean. To top it off, the hotel also offers a free fitness center, allowing guests to stay active without any additional cost. Whether you prefer a cardio session or strength training, the free fitness center has all the equipment you need to maintain your fitness routine. Novotel Makassar Grand Shayla Hotel's sports facilities provide the perfect balance of relaxation and activity, ensuring that guests have a memorable and rejuvenating stay. Whether you are a fitness enthusiast or simply looking to unwind, this hotel has everything you need to make the most of your time in Makassar, Indonesia.

    Convenience Facilities at Novotel Makassar Grand Shayla Hotel

    Novotel Makassar Grand Shayla Hotel offers a range of convenience facilities to ensure a comfortable and hassle-free stay for its guests. With 24-hour room service, guests can enjoy delicious meals and snacks at any time of the day or night, right in the comfort of their own rooms. The hotel also provides laundry service and dry cleaning, making it convenient for guests to keep their clothes fresh and clean throughout their stay. For added security, Novotel Makassar Grand Shayla Hotel offers safety deposit boxes where guests can store their valuables. The friendly and attentive concierge is always ready to assist with any inquiries or requests, ensuring that guests have a smooth and enjoyable stay. Wi-Fi is available in public areas, allowing guests to stay connected and browse the internet with ease. Additionally, the hotel provides a designated smoking area for guests who smoke. Free Wi-Fi is available in all rooms, allowing guests to stay connected and productive during their stay. Luggage storage is available for guests who arrive early or have late departures, providing a convenient solution for storing their belongings. Daily housekeeping ensures that the rooms are always clean and tidy, allowing guests to relax and unwind in a comfortable environment.

    Convenient Transport Facilities at Novotel Makassar Grand Shayla Hotel

    Novotel Makassar Grand Shayla Hotel offers a range of convenient transport facilities to ensure a hassle-free stay for its guests. For those arriving by air, the hotel provides airport transfer services, making it easy to reach the hotel upon arrival. Whether you're traveling for business or leisure, this service allows you to start your journey in comfort and convenience. Additionally, the hotel boasts a spacious car park onsite, providing ample parking space for guests who choose to drive to the hotel. What's more, the car park is free of charge, eliminating any worries about additional expenses. For guests who prefer not to drive, Novotel Makassar Grand Shayla Hotel offers a shuttle service, allowing you to explore the city and its attractions with ease. The hotel also offers car hire services, making it convenient for guests to rent a vehicle and venture out on their own to explore the beautiful surroundings of Makassar, Indonesia.





    Indulge in Exquisite Dining at Novotel Makassar Grand Shayla Hotel

    At Novotel Makassar Grand Shayla Hotel, you can experience a culinary journey like no other with its exceptional dining facilities. Start your day with a delectable breakfast buffet that offers a wide range of options, including a scrumptious continental breakfast. Whether you prefer a hearty meal or a light snack, the hotel's coffee shop is the perfect spot to relax and enjoy a cup of freshly brewed coffee or tea. For a truly memorable dining experience, head to the hotel's restaurant, where you can savor a variety of mouthwatering dishes prepared by talented chefs. The restaurant offers a diverse menu that caters to all tastes, ensuring there is something for everyone. If you prefer the comfort of your room, take advantage of the 24-hour room service and indulge in a delicious meal without leaving the comfort of your accommodation. Novotel Makassar Grand Shayla Hotel also takes pride in its halal restaurant, ensuring that Muslim guests can enjoy their meals with peace of mind. Additionally, for those who prefer to prepare their own meals, the hotel provides a shared kitchen where you can showcase your culinary skills. With daily housekeeping services, you can enjoy your dining experience without worrying about the cleanliness and tidiness of the facilities. Immerse yourself in a world of gastronomic delights at Novotel Makassar Grand Shayla Hotel.

    Luxurious and Comfortable Rooms at Novotel Makassar Grand Shayla Hotel

    Novotel Makassar Grand Shayla Hotel offers a variety of room types to cater to the needs of every traveler. Choose from the Deluxe Room 1 Double Bed, Deluxe Room 2 Single Beds, Executive Room, Superior Double, or Superior Twin, each designed to provide a luxurious and comfortable stay. The Deluxe Room 1 Double Bed features a spacious 31 square meters of elegant space with a cozy double bed, perfect for couples or solo travelers seeking a peaceful retreat. For those traveling with a companion, the Deluxe Room 2 Single Beds offers the same generous space but with two comfortable single beds, ensuring a good night's sleep for both. For a touch of sophistication, the Executive Room provides a refined ambiance with its queen bed and contemporary decor. With its ample space of 31 square meters, this room is ideal for business travelers or those seeking a little extra comfort during their stay. The Superior Double and Superior Twin rooms, both spanning 28 square meters, offer a cozy and inviting atmosphere. The Superior Double features a queen bed, while the Superior Twin offers two single beds, making them suitable for couples or friends traveling together. Booking these exquisite rooms on Agoda ensures that you not only get the best prices but also enjoy a hassle-free experience. With Agoda's user-friendly platform, you can easily browse, compare, and book your preferred room type at Novotel Makassar Grand Shayla Hotel. Take advantage of Agoda's seamless booking process and secure your stay at this exceptional hotel with just a few clicks, guaranteeing a memorable and enjoyable experience.

    Discover the Vibrant Makassar City Center

    Located in the heart of Makassar, Indonesia, Novotel Makassar Grand Shayla Hotel offers guests the perfect base to explore the vibrant Makassar City Center. This bustling area is known for its rich history, cultural attractions, and vibrant culinary scene. Step outside the hotel and be immersed in the lively atmosphere of Makassar City Center. Take a leisurely stroll along the famous Losari Beach, where you can enjoy breathtaking sunsets and indulge in delicious seafood at the numerous beachside restaurants. For history enthusiasts, Fort Rotterdam is a must-visit. This well-preserved fortress showcases the city's colonial past and offers a glimpse into its maritime heritage. Food lovers will be delighted by the diverse culinary options that Makassar City Center has to offer. Sample the local delicacy, Coto Makassar, a flavorful beef soup, or try the famous Pisang Epe, a grilled banana topped with sweet toppings. The area is also home to bustling street food stalls and modern cafes, ensuring there is something to satisfy every palate. In addition to its cultural and culinary attractions, Makassar City Center is a shopper's paradise. Explore the bustling streets of Jalan Somba Opu, where you can find traditional handicrafts, textiles, and souvenirs. The area is also home to modern shopping malls, such as Panakkukang Mall and Trans Studio Mall, offering a wide range of international and local brands. Whether you are a history buff, a food enthusiast, or a shopaholic, Makassar City Center has something for everyone. Stay at Novotel Makassar Grand Shayla Hotel and experience the vibrant energy of this captivating destination.

    Convenient Transportation Options from the Nearest Airports to Novotel Makassar Grand Shayla Hotel

    Novotel Makassar Grand Shayla Hotel, located in the heart of Makassar City Center in Indonesia, offers convenient transportation options for guests arriving at the nearest airports. For travelers arriving at Sultan Hasanuddin International Airport, the most convenient way to reach the hotel is by taking a taxi or a private car. The airport is approximately 20 kilometers away from the hotel, and the journey takes around 45 minutes, depending on traffic conditions. Taxis are readily available at the airport, and the hotel also offers airport transfer services for guests who prefer a hassle-free experience. Another option for travelers is to take advantage of the hotel's shuttle service, which operates between the airport and the hotel. This service provides a convenient and comfortable way to reach Novotel Makassar Grand Shayla Hotel, allowing guests to relax and enjoy the scenic views of Makassar. No matter which transportation option you choose, the journey from the nearest airports to Novotel Makassar Grand Shayla Hotel is a seamless and enjoyable experience, setting the tone for a memorable stay in Makassar, Indonesia.

    Discover the Vibrant Surroundings of Novotel Makassar Grand Shayla Hotel

    Located in the heart of Makassar, Novotel Makassar Grand Shayla Hotel offers easy access to a plethora of exciting landmarks and attractions. Just a stone's throw away from the hotel, you can explore the pristine shores of Losari Beach, where you can take a leisurely stroll along the promenade while enjoying breathtaking sunsets. For history buffs, Fort Rotterdam Museums is a must-visit, offering a glimpse into the city's colonial past with its well-preserved architecture and informative exhibits. Nature enthusiasts will be delighted to know that Kodingareng Keke Island, a picturesque island paradise, is within reach. Embark on a boat trip to this idyllic destination and immerse yourself in crystal-clear waters, vibrant coral reefs, and powdery white sand beaches. If you're interested in cultural landmarks, make sure to visit the majestic Makassar Great Mosque, a stunning architectural masterpiece that showcases the city's rich Islamic heritage. For a fun-filled day by the sea, head to Akkarena Beach, where you can indulge in various water sports activities, sunbathe on the sandy shores, or simply relax under the shade of swaying palm trees. History enthusiasts will also appreciate a visit to Benteng Somba Opu, a historic fortress that served as the seat of the Gowa Kingdom. Marvel at its ancient walls and immerse yourself in the stories of the past. Mandala Monument is another notable landmark nearby, commemorating the struggle for Indonesia's independence. Take a moment to reflect on the country's history and pay homage to the heroes who fought for freedom. If you're seeking spiritual solace, Vihara Ibu Agung Bahari, a beautiful Buddhist temple, offers a serene atmosphere for contemplation and meditation. To delve deeper into the city's history and culture, make your way to Museum Kota Makassar. Explore its diverse exhibits that showcase the region's heritage, including traditional artifacts, historical documents, and ancient relics. And for a thrilling adventure, don't miss out on Trans Studio Makassar Theme Park, an expansive amusement park that promises excitement for visitors of all ages. With its prime location, Novotel Makassar Grand Shayla Hotel is the perfect base for exploring these captivating landmarks and attractions. Whether you're seeking relaxation, cultural immersion, or thrilling adventures, you'll find it all within easy reach of this exceptional hotel.

    Convenient Public Transport Stations near Novotel Makassar Grand Shayla Hotel

    Located in the vibrant city of Makassar, Indonesia, Novotel Makassar Grand Shayla Hotel offers easy access to several public transport stations, ensuring convenient travel for guests. One of the nearby stations is the Malengkeri Bus Terminal, situated just a short distance from the hotel. This terminal serves as a major transportation hub, connecting travelers to various destinations within and outside the city. Whether you're planning to explore Makassar's cultural attractions or embark on a day trip to nearby cities, the Malengkeri Bus Terminal is a convenient starting point for your adventures. From the Malengkeri Bus Terminal, guests can easily access other public transport options, such as taxis and local buses. Taxis are a popular choice for those seeking a comfortable and hassle-free way to get around the city. With numerous taxis readily available at the terminal, guests can conveniently hail one to reach their desired destination. Alternatively, local buses provide a more budget-friendly option for exploring Makassar and its surroundings. These buses offer an authentic experience, allowing you to immerse yourself in the local culture as you travel through the bustling streets of the city. Whether you're a leisure traveler or a business guest, Novotel Makassar Grand Shayla Hotel's proximity to the Malengkeri Bus Terminal and other public transport stations ensures that you can easily navigate the city and make the most of your stay. With convenient access to various transportation options, you'll have the freedom to explore the vibrant attractions, delicious local cuisine, and rich cultural heritage that Makassar has to offer.

    Indulge in Mouthwatering Culinary Delights

    When it comes to dining options, Novotel Makassar Grand Shayla Hotel is surrounded by a plethora of fantastic restaurants. Just a short stroll away, guests can savor the renowned flavors of Sop Konro Karebosi Restaurant, known for its succulent beef ribs soup. For those craving a taste of local cuisine, Pallubasa Serigala offers a delectable bowl of beef soup with a rich, flavorful broth. Phinisi Point Mall is also nearby, offering a variety of dining options ranging from international cuisines to local favorites. For a traditional Makassar dish, Aroma Coto Gagak is a must-visit, serving up authentic Coto Makassar, a spicy beef soup. Konro Karebosi and Rumah Makan & Seafood Losari are popular choices for seafood lovers, offering a wide array of freshly caught seafood dishes. Coto Nusantara and Rumah Makan Nelayan are perfect for those seeking a taste of Indonesian flavors, while Mas Daeng serves up delicious grilled dishes. With such a diverse range of dining options just steps away, guests at Novotel Makassar Grand Shayla Hotel are sure to embark on a culinary journey like no other.

    Shop 'til you drop at Makassar's vibrant shopping landmarks

    Novotel Makassar Grand Shayla Hotel is surrounded by a plethora of shopping landmarks that cater to all kinds of retail therapy enthusiasts. Just a short distance away, you'll find Mall Phinisi Point, a modern shopping complex offering a wide range of international and local brands. For those looking for authentic Indonesian handicrafts, the Indonesia Handicraft Center is a must-visit. Here, you can browse through a variety of traditional crafts and souvenirs. If you're in the mood for some local shopping, Toko Cahaya, Toko Ujung, and Toko Kerajinan Unggul are nearby stores that offer a diverse selection of items. For a more extensive shopping experience, head to Trans Studio Mall, one of the largest malls in Makassar, where you can find everything from fashion and electronics to entertainment options. Lastly, Ratu Indah Mall is another popular shopping destination known for its trendy boutiques and bustling atmosphere. With these exciting shopping landmarks just a stone's throw away, Novotel Makassar Grand Shayla Hotel is the perfect base for shopaholics looking to indulge in a retail adventure.

    Affordable Luxury: Experience Makassar at a Great Value

    Indulge in the luxury of Novotel Makassar Grand Shayla Hotel without breaking the bank. With an average room price of just $45, this hotel offers exceptional value for money compared to the average price of a hotel room in Makassar, which is $23. At Novotel Makassar Grand Shayla Hotel, you can experience the perfect blend of comfort, style, and affordability. Each room is thoughtfully designed with modern amenities and contemporary furnishings, ensuring a relaxing stay for every guest. Whether you're traveling for business or leisure, you'll find everything you need right at your fingertips. Not only does Novotel Makassar Grand Shayla Hotel offer great value for money, but it also provides a prime location in the heart of Makassar. Situated in close proximity to popular attractions, shopping centers, and dining options, you'll have easy access to the best that the city has to offer. So why settle for an average hotel room when you can enjoy the exceptional quality and affordability of Novotel Makassar Grand Shayla Hotel? Book your stay now and experience the perfect balance of luxury and value.

    Excellent Service and Comfortable Stay

    Guests of Novotel Makassar Grand Shayla Hotel have consistently praised the hotel for its excellent service and comfortable accommodations. The spacious and clean rooms have been a highlight for many, with guests loving the comfortable big beds and the overall cleanliness of the hotel. The staff at Novotel Makassar Grand Shayla Hotel have also been commended for their friendliness and helpfulness, from the check-in process to the management and housekeeping teams. The hotel's location is also highly regarded, making it a great choice for those looking to explore the culinary delights of Makassar. Overall, guests have had a pleasant and enjoyable stay at Novotel Makassar Grand Shayla Hotel and would not hesitate to return in the future.

    A Tranquil Oasis with Exceptional Value and Facilities

    Experience the perfect blend of comfort, convenience, and luxury at Novotel Makassar Grand Shayla Hotel. With an impressive overall rating of 8.6, this hotel has garnered rave reviews from satisfied guests who have been captivated by its exceptional value and top-notch facilities. One of the standout features of this hotel is its unbeatable value for money. With an impressive rating of 8.6 for value, Novotel Makassar Grand Shayla Hotel offers guests a truly memorable and affordable stay. From the moment you step into the elegant lobby, you'll be greeted by a warm and welcoming atmosphere that sets the tone for your entire stay. The hotel's spacious and well-appointed rooms provide a tranquil oasis where you can unwind and relax after a day of exploring the vibrant city of Makassar. In addition to its exceptional value, Novotel Makassar Grand Shayla Hotel boasts a wide range of top-notch facilities that have earned it a remarkable rating of 8.5. Whether you're looking to stay active or simply indulge in some relaxation, this hotel has it all. Take a refreshing dip in the sparkling outdoor pool, work up a sweat at the well-equipped fitness center, or pamper yourself with a rejuvenating spa treatment. The hotel also offers excellent meeting and event facilities, making it a popular choice for both business and leisure travelers. With such high ratings for value and facilities, it's no surprise that Novotel Makassar Grand Shayla Hotel has become a favorite among travelers. Book your stay today and experience the perfect blend of comfort, convenience, and luxury at this exceptional hotel in Makassar, Indonesia.

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    Amenities and facilities

    Excellent
    Facilities

    8.5

    Most talked about facilities

    Breakfast

    14 mentions

    Housekeeping

    11 mentions

    Food & Dining

    5 mentions

    Swimming Pool

    3 mentions

    Languages spoken
    • English
    • Indonesian
    Accessibility
    • Wheelchair accessible
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Internet services
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Fitness center
    • Foot bath
    • Game room
    • Garden
    • Massage
    • Pool with view
    • Sauna
    • Spa
    • Spa/sauna
    • Swimming pool [indoor]
    • Swimming pool [outdoor]
    Cleanliness and safety
    • Anti-viral cleaning products
    • Body thermometer
    • Breakfast takeaway service
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • Face coverings on staff
    • First aid kit
    • Free face masks
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Hygiene certification
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Professional-grade sanitizing services
    • Protective screens in common areas
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Shared stationery removed
    • Staff trained in safety protocol
    • Temperature check for guests and staff
    Dining, drinking, and snacking
    • Bar
    • Breakfast [buffet]
    • Breakfast [continental]
    • Coffee shop
    • Kitchen
    • Restaurant [halal]
    • Restaurants
    • Room service [24-hour]
    • Shared kitchen
    • Snack bar
    Services and conveniences
    • Air conditioning in public area
    • Concierge
    • Contactless check-in/out
    • Daily housekeeping
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Food delivery
    • Ironing service
    • Laundry service
    • Library
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area
    • Terrace
    For the kids
    • Babysitting service
    • Family room
    • Kids club
    • Kids meal
    • Playground
    • Swimming pool [kids]
    Access
    • CCTV in common areas
    • Check-in [24-hour]
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Safety/security feature
    • Security [24-hour]
    Getting around
    • Airport transfer
    • Car park [free of charge]
    • Car park [on-site]
    • Rental car
    • Shuttle service
    Available in all rooms
    • Air conditioning
    • Carpeting
    • Coffee/tea maker
    • Daily housekeeping
    • Desk
    • Free bottled water
    • Hair dryer
    • Individual air conditioning
    • In-room safe box
    • Ironing facilities
    • Mini bar
    • Non-smoking
    • Private bathroom
    • Satellite/cable channels
    • Shower
    • Slippers
    • Smoking allowed
    • Sofa
    • Telephone
    • Toiletries
    • Towels
    • Wi-Fi [free]

    Food and dining

    Breakfast options
    • Buffet
    Restaurants on site
    The Square restaurant
    • Cuisine: Asian, Indonesian, International
    • Menu: Buffet, A-la-carte

    Location

    Jalan Charil Anwar No. 28, Makassar City Center, Makassar, Indonesia, 90115
    Excellent
    Location

    8.9

    Airports
    • Sultan Hasanuddin International Airport (UPG)
      16.3 km
    • Aroepala Airport (KSR)
      161.9 km
    Public transportation
    • Malengkeri Bus Terminal
      6.1 km
    Hospital or clinic
    • RSIA Pertiwi
      130 m
    Shopping
    • Trans Studio Mall
      3.2 km
    Convenience store
    • Indomaret
      1.2 km
    Cash withdrawal
    • ATM
      240 m

    What's nearby

    Popular landmarks
    • Makassar Great Mosque
      820 m
    • Losari Beach
      840 m
    • Fort Rotterdam Museums
      1.2 km
    • Ratu Indah Mall
      2.7 km
    • Trans Studio Mall
      3.2 km
    • Akkarena Beach
      4.6 km
    • Al Fatih Al Anshar Mosque
      6.2 km
    • Bugis Waterpark
      9.0 km
    • Kodingareng Keke Island
      12.4 km
    • Malino Tea Plantation
      49.8 km
    Nearby landmarks
    • RSIA Pertiwi
      130 m
    • Lapangan Tenis
      140 m
    • Rumah Sakit Pelamonia
      150 m
    • Mandala Monument
      180 m
    • Hasanuddin
      220 m
    • Apotek Lompo Battang
      240 m
    • Toko Sumber Jaya Listrik
      300 m
    • Apotek Stella Farma
      310 m
    • Toko Aswan
      330 m
    • RSKD Ibu dan Anak Siti Fatimah
      380 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Children 0-15 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 16 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from14:00
    • Check-out until12:00
    • Reception open until00:00
    Getting around
    • Airport transfer fee250000 IDR
    • Distance from city center00KM
    • Travel time to airport (minutes)30
    Extras
    • Breakfast charge (unless included in room price)142857 IDR
    The property
    • Non-smoking rooms/floorsYES
    • Number of bars/lounges1
    • Number of floors13
    • Number of restaurants1
    • Number of rooms 260
    • Room voltage220
    • Year property opened2015

    Property announcements

    In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

    Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

    The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

    Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

    Reviews of Novotel Makassar Grand Shayla Hotel from real guests

    8.5
    Location8.9
    Cleanliness8.7
    Room comfort and quality8.7
    Value for money8.6
    Facilities8.5
    Service8.5
    High score for Makassar
    Rating
    9+ Exceptional (105)
    8-9 Excellent (38)
    7-8 Very Good (65)
    6-7 Good (20)
    <6 Below Expectation (26)
    Guest Type
    Room Type
    Language

    Show reviews that mention 

    Showing 254 verified guest comments
    12345
    10.0
    Exceptional
    Fahmi from Indonesia
    Business traveler
    Superior Twin
    Stayed 2 nights in September 2022

    Best hotel in the city center”

    Best hotel in the middle of Makassar city, complete facilities with delicious breakfast

    Reviewed January 18, 2023
    Auto-translated through generative A.I.

    Dear Bpk Fahmi, Terima kasih atas waktunya mengirim ulasan positif tentang pengalaman menginap di Novotel Makassar Grand Shayla. Kami sangat senang dan bersyukur bisa memberikan pengalaman terbaik selama Bapak menginap karena didukung dengan lokasi yang berada di pusat kota Makassar serta sarapan yang sesuai dengan selera Bapak. Ulasan Bapak sungguh sangat berharga bagi kami olehnya sekali lagi terima kasih dan kami berharap bisa menyambut Bapak kembali dengan pengalaman yang tidak kalah menyenangkan dari kunjungan sebelumnya. Salam Hangat, Front Office Manager

    Responded January 24, 2023
    Novotel Makassar Grand Shayla Hotel
    10.0
    Exceptional
    Beni from Indonesia
    Business traveler
    Deluxe Room 2 Single Beds
    Stayed 5 nights in October 2020

    Comfortable Stay ”

    It was a great and comfortable stay. The room was quite spacious and the furniture was modern. The floor was covered by carpet. The breakfast was tasty and enough variety. The special menu that i like the most in the restaurant was Lobster Meatball (Bakso Lobster). I booked airport transfer from hotel to airport a week before. Unfortunately, when in checked out, the hiace minibus was not available during traffic they said. So the management changed the transport with a car while i prefer two car regarding the bagage. Mrs. Dina came with solution and she got me two car with discounted price. Thanks Mrs. Dina. Overall, it was a pleasant stay in Novotel and will be back if i go to Makassar again

    Reviewed October 11, 2020
    10.0
    Exceptional
    nursal from Indonesia
    Couple
    Superior Double
    Stayed 2 nights in January 2023

    Exceptional”

    The room is spacious and clean

    Reviewed April 24, 2023

    Dear Bpk/Ibu Nursal, Terima kasih atas ulasan terbaik untuk Novotel Makassar Grand Shayla. Kami sangat senang bisa memberikan pengalaman terbaik selama Bapak/Ibu menginap di hotel kami. Ulasan Bapak/Ibu sungguh sangat berharga bagi kami dan kedepannya kami akan berusaha lebih baik lagi untuk menjaga kualitas produk, kebersihan dan pelayanan kami. Sekali lagi terima kasih dan sampai bertemu di kunjungan selanjutnya. Salam Hangat, Front Office Manager

    Responded April 26, 2023
    Novotel Makassar Grand Shayla Hotel
    9.2
    Exceptional
    Tuflikha from Australia
    Family with young children
    Superior Twin
    Stayed 1 night in October 2022

    Best located hotel”

    We chose this for its location at first. Main road and near shopping malls and fair distance to the beach area and airport. We like how the main hotel is kind of separated from meeting rooms and ball rooms so less crowded with ppl. Room was clean awesome city view and smell good. Breakfast menu was ok and was crowded with ppl. Coffee machine was only one and long waiting at egg station. Swimming pool was small and not recommended for toddlers.

    Reviewed October 16, 2022

    Dear Mr/ Mrs Tuflikha, Thanks for taking time to send us your kind feedback regarding your stay with us. We’re very appreciate for your kind review related our hotel facilities, strategic location and overall experience with us, however please accept our sincere apologies for unpleasant experience during breakfast especially for waiting at egg station and coffee machine. Your kind review was very valuable for us and good motivation for all of our team to be better and improve our quality. Again thank you and we are waiting to welcome you back in the nearest future. Sincerely, Front Office Manager

    Responded October 31, 2022
    Novotel Makassar Grand Shayla Hotel
    10.0
    Exceptional
    Febriyani from Indonesia
    Family with teens
    Superior Twin
    Stayed 1 night in August 2022

    Excellent hotel”

    Located in a very strategic location, nice gym and pool, excellent service and nice rooms.

    Reviewed August 20, 2022

    Dear Mrs Febriyani, Thank you for taking time to sharing your experience during your last stayed with us. We’re grateful for your genuine appreciation of our strategic location, good facility and overall experience with us. Your kind review was very valuable for us. Again thank you and we look forward for your upcoming visit. Best Regards, Front Office Manager

    Responded August 22, 2022
    Novotel Makassar Grand Shayla Hotel
    12345
    This is a popular property. Don't miss out!

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