Novotel Manado Golf Resort & Convention Center

Novotel Manado Golf Resort & Convention Center

Jalan A.A Maramis Kayuwatu Kairagi II North Sulawesi, Samratulangi Airport, Manado, Indonesia, 95254
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Superior King Room - Bed Novotel Manado Golf Resort & Convention Center
Superior King Room - Bed
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    Lobby Novotel Manado Golf Resort & Convention Center
    Swimming pool [outdoor] Novotel Manado Golf Resort & Convention Center
    Swimming pool [outdoor] Novotel Manado Golf Resort & Convention Center
    Deluxe King Room - Bed Novotel Manado Golf Resort & Convention Center
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    Floor plans Novotel Manado Golf Resort & Convention Center

    Guest reviews

    7.8
    Very good
    /10
    (591 reviews)See what guests said
    9.6
    Exceptional

    "Staff all enjoying their jobs!"

    David

    -

    April 4, 2017

    8.0
    Excellent cleanliness

    Property highlights

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Hot tub

    • Air conditioning

    This property is in high demand!Last booked 3 hours ago
    Very good
    Location
    7.7
    See map
    Very good location
    Nearby
    Popular
  • Water Park Griya Paniki Indah Manado2.09 km
  • Sam Ratulangi International Airport2.6 km
  • Tunan Waterfall8.41 km
  • Soekarno Bridge8.89 km
  • Kienteng Ban Hian Kong8.91 km
  • Taman Sparta Tikala8.95 km
  • Museum Negeri Propinsi Sulawesi Utara9.14 km
  • Port of Manado9.15 km
  • North Sulawesi Tourism Office9.68 km
  • Telkom Office9.71 km
  • Value for money7.9
    Location rating7.7
    Nearest airportSam Ratulangi International Airport (MDC)
    Distance to airport2.6 km
    Select your room
    7.8
    Very good
    Room comfort & quality
    Deluxe King Room
    Deluxe King Room
    ...
    • Room size: 40 m²/431 ft²
    • Balcony/terrace
    • 1 queen bed
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    Deluxe Junior Suite
    Deluxe Junior Suite
    ...
    • Room size: 54 m²/581 ft²
    • Balcony/terrace
    Enter dates to see prices
    Superior King Room
    Superior King Room
    ...
    • Room size: 27 m²/291 ft²
    • Balcony/terrace
    • 1 queen bed
    Enter dates to see prices
    Superior Twin Room
    Superior Twin Room
    ...
    • Room size: 27 m²/291 ft²
    • Balcony/terrace
    • 2 single beds
    Enter dates to see prices
    Standard Single
    Standard Single
    ...
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      Twin/Double room - De Luxe
      Twin/Double room - De Luxe
      ...
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        Deluxe Room
        Deluxe Room
        ...
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          Superior Room
          Superior Room
          ...
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            Deluxe Junior Suite With 1 Kingsize Bed - Breakfast
            Deluxe Junior Suite With 1 Kingsize Bed - Breakfast
            ...
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              Deluxe Double/Twin
              Deluxe Double/Twin
              ...
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                Have a question for Novotel Manado Golf Resort & Convention Center?

                What people love about the property

                • 10.0
                  Exceptional

                  "Like on the pictures, the view from the pool is juste amazing, huge golf playground, the breakfast indescriptible, the room was so confort..."

                  JEROME

                  |

                  October 19, 2018

                • 10.0
                  Exceptional

                  "Everything is excellent here."

                  Greace

                  |

                  January 5, 2017

                • 10.0
                  Exceptional

                  "Real taste of even ! The whole staff was really friendly and made us feel like at home..."

                  JEROME

                  |

                  October 19, 2018

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                More about Novotel Manado Golf Resort & Convention Center

                More about Novotel Manado Golf Resort & Convention Center

                8.4
                Excellent

                "Staying in Novotel is pleasant, the room is spacious, clean."

                Yingshi

                |

                September 3, 2018

                An overview

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                What they offer

                9.2
                Exceptional

                "Hotel is in good location."

                Anita

                |

                November 16, 2018

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                Nearest essentials

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                What's nearby

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                Property's guest policies

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                Some helpful facts

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                Real reviews from real guests

                Agoda Reviews (591)Booking.com Reviews (388)
                7.8
                /
                10
                Cleanliness8.0
                Facilities7.8
                Location7.7
                Room comfort and quality7.8
                Service8.0
                Value for money7.9
                Provided by verified guests of Agoda
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                All guests (591)
                All room types

                Show reviews that mention 

                Showing 478 verified guest comments
                12345
                9.6
                Exceptional
                William from United States
                Couple
                Deluxe King Room
                Stayed 1 night in January 2019
                A+++”
                We stayed at this location twice. Once in transit and again for medical emergency. I cannot stop sing the praises of the staff at this location for their assistance in a time of stress. Their professionalism and care was a lesson in compassion. We will visit again.
                Reviewed February 12, 2019
                Dear Guest, Thank you very much for taking your valuable time to share your stay experience with us. We are glad to know that the stay was meet with your expectation. It was our pleasure to assist you and glad to know that everyhing is fine We wish to welcome you again at Novotel Manado Golf Resort & Convention Center in the near future Sincerely, Sabar Sitompul Executive Assistant Manager
                Responded February 14, 2019
                Novotel Manado Golf Resort & Convention Center
                8.4
                Excellent
                Theo from Indonesia
                Business traveler
                Superior Twin Room
                Stayed 1 night in November 2018
                Best manado airport hotel”
                Located about 10 minutes drive from Manado airport, definitely the best transit hotel in this area. Nice pool and green surrounding.
                Reviewed March 04, 2019
                Dear Guest, Thank you for taking your valuable time to share your stay experience with us. We are glad to know that you had a pleasant experience with us We wish to welcome you again at Novotel Manado Golf Resort & Convention Center Sincerely, Sabar Sitompul Executive Assistant Manager
                Responded March 05, 2019
                Novotel Manado Golf Resort & Convention Center
                9.2
                Exceptional
                Amarantha from Indonesia
                Couple
                Superior King Room
                Stayed 2 nights in October 2018
                Great location”
                Great location and was staying at Novotel to attend a wedding located in the same compound (Grand Kawanua Convention Centre), we walked from the hotel to Grand Kawanua. Very practical. Room is standard and quite clean, the downside is the room smells tobacco. Breakfast also good but the view is very nice, very close to nature-ish type. Also close to the airport, did not stuck in traffic coming in and going back from/to airport.
                Reviewed October 23, 2018
                Dear Guest, Thank you for taking your valuable time to share your feedback of your recent stay at our hotel. We are sorry to hear that the experience was not meet with your expectation. Please rest assured that we are taking immediate improvement action to provide better products to our guest Thank you again for your valuable feedback and we look forward to welcome you again at Novotel Manado Golf Resort & Convention Center Sincerely, Sabar Sitompul Executive Assistant Manager
                Responded January 25, 2019
                Novotel Manado Golf Resort & Convention Center
                4.8
                Christine from Indonesia
                Solo traveler
                Superior King Room
                Stayed 2 nights in January 2019
                Acceptable”
                I couldn't get the room immediately though i arrived at 3 pm. There were a lot of other tourists. The staffs in the bar seemed weren't understand English well enough. The walls were thin, i could here the TV sound from other room, sounds from the alley, people shouting from outside the room. There were molds near the refrigerator. I think Novotel can be better.
                Reviewed January 25, 2019
                Dear Guest, Thank you for taking your valuable time to share your stay experience at our hotel. We are sorry to learn the experience was not meet with your expectation. We have informed your comments to our team for immediate improvement action. Your feedback is very valuable for us and this will help us to improve the quality of our products and services Thank you again and we hope to welcome you again at Novotel Manado Golf Resort & Convention Center Sincerely, Sabar Sitompul Executive Assistant Manager
                Responded January 28, 2019
                Novotel Manado Golf Resort & Convention Center
                8.4
                Excellent
                Andriessanto from Indonesia
                Business traveler
                Deluxe King Room
                Stayed 1 night in August 2018
                a good hotel, near the airpot”
                i'm a local, live in manado. this hotel located near the airport. this is a busy hotel , sometimes packed with a lot of tourist. at the front desk while i was in the 2nd line of queue checking in,one of the staff quickly approach to help me with the check in process. smooth check in. and i got a free upgrade to one of their suite room. this hotel have a shuttle to the city..and perfect if you are spending the night for an early trip to airport, or if you want to explore manado..because they can help arrange your trip from the hotel
                Reviewed August 12, 2018
                7.2
                Very good
                Anita from Indonesia
                Business traveler
                Superior King Room
                Stayed 1 night in November 2018
                Disappointed with housekeeping”
                We like the location and overall service. But the housekeeping team who is resposible for the toilet is not doing their job well. For the 6days and 5 nights that we stayed we have to request clean towels a few times. Either there is not enough towels or the towels are not changed. The bath mat which was wet was not changed either. I am not sure whether shower cap and sanitary bag are included in the amenities which should be supplied to guests because I have never receives them. I have to ask for a shower cap before being provided. I am staying in Novotel and not Ibis. I can understand if Ibis does not provide them but Novotel?
                Reviewed November 18, 2018
                Dear Guest, Thank you for taking your valuable time to share your valuable feedback to our hotel. We are very sorry to learn that the stay was not meeting with your expectation especially our Housekeeping service. We have shared your feedback to our Executive Housekeeper for immediate follow up. Please rest assured we will surely to improvement on our Housekeeping. We hope that this will not impair your trust to our hotel We hope to welcome you again with better quality of services and products in the nearest future Sincerely, Sabar Sitompul Executive Assistant Manager
                Responded November 20, 2018
                Novotel Manado Golf Resort & Convention Center
                10.0
                Exceptional
                JEROME from France
                Family with young children
                Superior King Room
                Stayed 7 nights in October 2018
                Amazing place ! Wonderful ! ☀️”
                We stayed there for a week, it couldn’t be better ! Everything was perfect... Like on the pictures, the view from the pool is juste amazing, huge golf playground, the breakfast indescriptible, the room was so confort... Real taste of even ! The whole staff was really friendly and made us feel like at home... Special thanks to Jems, Kathleen and Erick! See you again really soon :D
                Reviewed October 19, 2018
                6.0
                Leonie from Netherlands
                Couple
                Superior Twin Room
                Stayed 1 night in October 2017
                they charge double for breakfast e”
                They charge double for breakfast eventhough it was already included I had to pay extra in cash. Talking to the manager they pretend to fix it. Weeks later I emailed again, they said sorry for not responding, but even after that they never gave back the money.
                Reviewed October 13, 2018
                Dear Guest, Thank you for taking your valuable time to share our experience in our hotel. We are very sorry for this matter and I will follow up this matter personally and email to you directly and ensure that this will be solved as soonest I hope this matter will not impact your trust in our hotel and we hope to welcoming you again at our hotel Sincerely, Sabar Sitompul Executive Assistant Manager
                Responded October 15, 2018
                Novotel Manado Golf Resort & Convention Center
                8.0
                Excellent
                Craig from Australia
                Family with young children
                Superior King Room
                Stayed 3 nights in July 2017
                good hotel”
                Nice facilities. I needed to insist staff try to find an adjoining room for children even though I asked for it when I ordered the room. Prices for food and golf is a little highWas quite a pleasant stay in the end.
                Reviewed August 03, 2017
                Dear Craig, we would like to thank you very much and appreciate for taking your time to write us your constructive comment during your stay at Novotel Manado Golf Resort and Convention Center, It was delightful and pleasure to have you with us and may able to serve you with our local hospitality service, we have note your constructive comment about room allocation and had addressed to department concern, Again thank you have shared your concern and we are pleased to welcome you back for your next visit, Hospitably yours, Irham Tanry Executive Assistant Manager
                Responded August 07, 2017
                Novotel Manado Golf Resort & Convention Center
                9.3
                Exceptional
                nirwan from Indonesia
                Business traveler
                Superior Twin Room
                Stayed 1 night in August 2015
                highly Recomended”
                clean, good staff, good location
                my stay in novotel is very pleasant. the staffs are really helpful. i experience trouble with the internet connection at first, but they really helpful with that. They even willing to move me to different room just to help me with the internet connection.
                Reviewed August 21, 2015
                8.3
                Excellent
                David from United States
                Solo traveler
                Superior King Room
                Stayed 1 night in December 2014
                Great stay close to airport”
                Proximity to airport, friendliness of staff, nice fitness center
                After a long dive trip and staying in places without aircon, I treated myslef to the Novotel for my last night in Manado. It was a great value offering ample food choices, a great fitness center, an inviting pool, and large and clean rooms with comfortable bedding. My flight was very early, so the Novotel is a great choice as the airport is only a short 10-min drive away. You cannot go wrong with this choice!
                Reviewed January 04, 2015
                9.7
                Exceptional
                LAI from China
                Solo traveler
                Superior King Room
                Stayed 1 night in August 2014
                A very good stay”
                the swimming pool, the big room, the cosy hotel
                It was a relaxing stay. I enjoyed swimming in the pool where no one was swimming except me! I really enjoyed it, away from the crowd. It's just 10 minutes away from the airport. Their pick up service is Rp 121000 -- expensive but if you arrive late at night, it's worth.
                Reviewed August 22, 2014
                9.7
                Exceptional
                LAI from China
                Solo traveler
                Superior King Room
                Stayed 1 night in August 2014
                A pleasant stay”
                big room, swimming pool, friendly staff
                The staff were friendly and helpful. They even gave me the chance to use the computer online, free for so long. They had a room and always no one was there using the computer, so I could use it all the time.
                Reviewed August 22, 2014
                8.0
                Excellent
                Theo from Indonesia
                Solo traveler
                Superior King Room
                Stayed 1 night in February 2014
                Good options for overnight”
                Close to the airport, quite surrounding, spacious and excelent breakfast
                There was no hot water when I took a shower. I only stayed one night as I had an early morning flight the next day so I did not bother asking to change rooms however it was a little annoying given the price of the rooms. The hotel also charges your card prior to your stay without informing you. I was less than impressed with this as I wanted to pay cash.
                Reviewed February 12, 2014
                8.0
                Excellent
                stuart from Australia
                Family with young children
                Deluxe King Room
                Stayed 1 night in August 2013
                Lovely views”
                Comfortable breakfast views
                We stayed a single night here with an early morning flight departure the next day. The setting and views over the pool to the volcano are divine. Pricier than what I'd normally spend, but this was a worthwhile splurge.
                Reviewed December 04, 2013
                8.3
                Excellent
                Irene from Indonesia
                Solo traveler
                Superior Twin Room
                Stayed 2 nights in August 2013
                Quiet and peaceful location”
                Location of hotel, size of room, design of room
                I was very pleased when I entered my room. It was roomy and well-designed. The location was the attractive selling-point. It was not in the hustle and bustle of the city. The surrounding view was also great.
                Reviewed August 27, 2013
                8.0
                Excellent
                J.L. from Netherlands
                Couple
                Stayed 1 night in June 2011
                Nice modern hotel with a calm atmosphere”
                nice interior, friendly staffs
                it’s a pity that we only stayed for a night. i will come back to this hotel. although the hotel is located in a quiet and serene surrounding, it’s only 15 minutes to the town centre and 10 minutes from the airport. a nice combination of functionality and modern interior, with friendly personnel.
                Reviewed June 27, 2011
                9.3
                Exceptional
                LEE from Taiwan
                Solo traveler
                Stayed 3 nights in March 2010
                lovely stay”
                The hotel is very close to the airport. Only 10 min ride. It is almost brand new and set in the middle of the greenery. Very quiet for good sleep.
                It is quite far from the city so you need to catch the 3 free shuttle bus otherwise you will have to pay a bit for the taxi.
                The hotel is very modern and clean. Love the toilet and shower. The staff is very friendly and put me in a nice room with beautiful mountain view upon my request. The hotel has good selection of tv chanels from all over the world, a nice outdoor swimming pool, and a lovely restaurant. I spent 3 pleasant days there for vacation even it seems to cater more conference attendants, I still have a great time.
                Reviewed April 07, 2010
                5.6
                Low from Singapore
                Solo traveler
                Superior King Room
                Stayed 1 night in October 2018
                Only the Location is Good”
                The only decent hotel close to the airport, but even then the entire complex is in need of an overhaul. The back-of-house is like a rubbish tip, and within the room things are falling apart - the bathroom is mouldy, the plaster is peeling and various lights and switches don't work.
                Reviewed January 24, 2019
                Dear Guest, Thank you for taking your valuable time to share your feedback of your recent stay at our hotel. We are sorry to hear that the experience was not meet with your expectation. Please rest assured that we are taking immediate improvement action to provide better products to our guest Thank you again for your valuable feedback and we look forward to welcome you again at Novotel Manado Golf Resort & Convention Center Sincerely, Sabar Sitompul Executive Assistant Manager
                Responded January 25, 2019
                Novotel Manado Golf Resort & Convention Center
                5.6
                Low from Singapore
                Solo traveler
                Superior King Room
                Stayed 1 night in October 2018
                Location is Great, but not much else...”
                The only decent hotel close to the airport, but even then the entire complex is in need of an overhaul. The back-of-house is like a rubbish tip, and within the room things are falling apart - the bathroom is mouldy, the plaster is peeling and various lights and switches don't work.
                Reviewed January 24, 2019
                Dear Guest, Thank you for your recent stay with us and share your experience for our hotel's improvement. We are sorry if the stay was not meet with your expectation. Please rest assured we will take immediate improvement action to offer better quality to our hotel Once again, thank you for your feedback and we hope to welcome you again at Novotel Manado Golf Resort & Convention Center Sincerely, Sabar Sitompul Executive Assistant Manager
                Responded January 28, 2019
                Novotel Manado Golf Resort & Convention Center
                12345
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                Novotel Manado Golf Resort & Convention Center
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                • Very good location
                • Water Park Griya Paniki Indah Manado