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Novotel Mangga Dua Hotel
Novotel Mangga Dua Hotel
Novotel Mangga Dua Hotel
Novotel Mangga Dua Hotel
Novotel Mangga Dua Hotel
Novotel Mangga Dua Hotel
Novotel Mangga Dua Hotel

Removed from saved list

8

Excellent

3,917 reviews

3,917 reviews

Housekeeping52
Breakfast26
Shops15
See map

8.2

Excellent

Location rating score

Excellent location - 2.35 kilometers from city center
Popular neighborhood
Excellent for walking
Parking
FREE
Walkable places
Mangga Dua Square

10 m

North Riverbank Park

70 m

Domino Park

120 m

South Riverbank Park 2

130 m

Maspion Park

370 m

Popular landmarks
Ancol Dreamland

1.7 km

Jakarta Old Town

2.0 km

Museum Bank Indonesia

2.1 km

Jakarta Cathedral

3.4 km

National Monument (MONAS)

4.1 km

Closest landmarks
Amei Klinik Kecantikan

200 m

Klinik Jayanti

320 m

Apotek Mitra Sehat

340 m

Puskesmas Pademangan Barat 01

390 m

Posyandu Mawar VI

450 m

Novotel Mangga Dua Hotel

Jalan Gunung Sahari Raya no.1, Mangga Dua, Jakarta, Indonesia, 14420 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Mangga Dua part of Jakarta, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous National Monument (MONAS). Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Located in heart of Jakarta

Check-in [24-hour]

Airport transport

Excellent breakfast

750 meters to public transportation

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
Doctor/nurse on call
Important announcement -- "In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information"

Facilities

Front desk [24-hour]

Transport to airport

Valet parking

Shuttle service

Kids club

Exercise area

Complimentary WIFi in all rooms

Check-in/out [express]

This property is in high demand!

8 travelers have booked today.

Value for money7.8
Distance to city center10km
Location rating8.2
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport15.4 km

Rooms available at Novotel Mangga Dua Hotel

Very good
Room comfort & quality

7.7

1 King Bed Deluxe Premier Room
...
  • Room size: 30 m²/323 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Executive Premier Floor 1 King Bed
...
  • Room size: 48 m²/517 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Deluxe Premier Twin
...
  • Room size: 32 m²/344 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Executive Deluxe 1 King
...
  • Room size: 43 m²/463 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Suite
...
  • Room size: 71 m²/764 ft²
  • Outdoor view
  • 1 king bed
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Deluxe Suite Premier Floor
...
  • Room size: 90 m²/969 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Deluxe Room 2 Single beds
...
  • Room size: 32 m²/344 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
Deluxe Room 1 King Bed
...
  • Room size: 32 m²/344 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Deluxe King Room
...
  • Room size: 32 m²/344 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 32 m²/344 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

Does Novotel Mangga Dua Hotel have a hot tub?

Novotel Mangga Dua Hotel does not have a hot tub.

What time is check-in and check-out at Novotel Mangga Dua Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Novotel Mangga Dua Hotel?

Novotel Mangga Dua Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 300000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Novotel Mangga Dua Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Novotel Mangga Dua Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Jakarta with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Novotel Mangga Dua Hotel?

Start your mornings right, with the continental and buffet breakfast options offered at Novotel Mangga Dua Hotel. There's an additional charge of 157200 IDR for adults and 81675 VND for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Novotel Mangga Dua Hotel?

Novotel Mangga Dua Hotel features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. International cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours. Light meal like coffee or tea is served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Novotel Mangga Dua Hotel?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Novotel Mangga Dua Hotel. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet and event decoration are offered to help your event go smoothly.

Can business events be hosted at Novotel Mangga Dua Hotel?

On-site venues and convenient event services make Novotel Mangga Dua Hotel an ideal choice for hosting events such as conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 1000 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Novotel Mangga Dua Hotel?

Novotel Mangga Dua Hotel does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to Novotel Mangga Dua Hotel?

The closest train, metro, or bus station to Novotel Mangga Dua Hotel is Kampung Bandan Railway Station, 730 m away.

What restaurants are nearby Novotel Mangga Dua Hotel?

Restaurants including After Five Beer and Steak, Kwetiau Bagan Apui and Crapoe Seafood Restaurant are popular in Novotel Mangga Dua Hotel’s neighborhood which is known as Mangga Dua.

What popular shopping places are close to Novotel Mangga Dua Hotel?

Shopping options in Novotel Mangga Dua Hotel’s Mangga Dua neighborhood include ITC Mangga Dua, Mangga Dua Square and Harco Plaza Mangga Dua.

What are popular attractions near Novotel Mangga Dua Hotel?

Novotel Mangga Dua Hotel’s location in the Mangga Dua neighborhood makes it close to famous attractions including Jakarta Old Town, Museum Bank Indonesia and Fatahillah Square.

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See map

Explore the neighborhood

What people love about Novotel Mangga Dua Hotel

  • 7.2

    Very good

    "Before booking the hotel, my kids were happy to be told that they would stay in a hotel with this facility."

    Sudrajat

    |

    June 24, 2022

  • 8.4

    Excellent
    Location

    "The location is near the city and have a good service."

    BILLY

    |

    June 14, 2022

  • 8.8

    Excellent
    Spaciousness

    "The room spacious and the pool was big."

    Stefanny

    |

    June 11, 2022

Overall rating:

8

Excellent
3,917 reviews
Cleanliness
8.0
Facilities
7.9
Location
8.2
Read all reviews >
What travelers say they love:
Situated in prime location and the staffs are most helpful a...
Yusup from Australia
Family with young children
More about Novotel Mangga Dua Hotel

More about Novotel Mangga Dua Hotel

Novotel Mangga Dua Hotel

Take a good wander and unveil the wonder of Jakarta with a stay at Novotel Mangga Dua Hotel.
At Novotel Mangga Dua Hotel, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi and shuttle services provided by the hotel make exploring Jakarta even more convenient.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Packing light is possible at Novotel Mangga Dua Hotel thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time.
Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. Smoking is allowed only in the designated smoking areas provided by hotel.
All rooms at Novotel Mangga Dua Hotel are designed for comfort. For your comfort, some rooms at the hotel are equipped with blackout curtains and air conditioning. In-room entertainment amenities are available in some rooms and include television and cable TV. In some select rooms, you can find a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar at your disposal.
It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Every day at Novotel Mangga Dua Hotel begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. If you're picky about eating, don't worry! Novotel Mangga Dua Hotel has a selection of cuisine types including halal options.
A memorable night with your travel companions can be had without going far, at the hotel's bar.
Apart from amenities and services, Novotel Mangga Dua Hotel goes the extra mile to make sure all guests make the most of their time. End your days in total relaxation with a visit to the massage and salon. Spend some time relaxing at the hotel's pool. Check out the hotel's fitness facility to stay fit and firm on vacation.
Get social at the hotel's games room and shared lounge and TV area, where you can meet other guests.


Around the property

Don't miss out on all that Jakarta has to offer during your stay at Novotel Mangga Dua Hotel. Never forget your time in Jakarta with a special gift or trinket from Grand Indonesia Mall just 6.3 km away.

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Amenities and facilities
Very good
Facilities

7.9

Most talked about facilities

Housekeeping

134 mentions

Breakfast

120 mentions

Swimming Pool

107 mentions

Food & Dining

70 mentions

Languages spoken

  • English
  • Arabic
  • Chinese [Mandarin]
  • Indonesian

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Game room
  • Garden
  • Massage
  • Swimming pool [outdoor]

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Hair salon
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Transport to airport
  • Valet parking

Available in all rooms

  • A/C
  • Bathrobes
  • Complimentary drinking water
  • Hair dryer
  • Phone
  • Shower
  • Toiletries
  • TV
  • Wi-Fi [complimentary]
Food and dining
Breakfast options
  • American
  • Asian
  • Halal
Restaurants on site

Food Exchange

  • Cuisine: Asian, Chinese, Indonesian
  • Menu: Buffet, A-la-carte
Location
Jalan Gunung Sahari Raya no.1, Mangga Dua, Jakarta, Indonesia, 14420
Excellent
Location

8.2

Airports

  • Halim Perdanakusuma International Airport (HLP)
    15.4 km 44 min drive
  • Soekarno-Hatta International Airport (CGK)
    19.7 km 33 min drive

Public transportation

  • Kampung Bandan Railway Station
    740 m 12 min walk
  • Jayakarta Railway Station
    1.0 km 8 min drive

Hospital or clinic

  • Amei Klinik Kecantikan
    200 m

Shopping

  • Grand Indonesia Mall
    6.4 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Ancol Dreamland
    1.7 km
  • Jakarta Old Town
    2.0 km
  • Museum Bank Indonesia
    2.1 km
  • Jakarta Cathedral
    3.4 km
  • National Monument (MONAS)
    4.1 km
  • Gambir Train Station Building
    4.2 km
  • National Museum
    4.3 km
  • Grand Indonesia Mall
    6.4 km
  • Istiqlal Mosque
    18.5 km
  • Beautiful Indonesia in Miniature Park
    22.2 km

Nearby landmarks

  • Mangga Dua Square
    10 m
  • North Riverbank Park
    70 m
  • Domino Park
    120 m
  • South Riverbank Park 2
    130 m
  • Amei Klinik Kecantikan
    200 m
  • Klinik Jayanti
    320 m
  • Apotek Mitra Sehat
    340 m
  • Maspion Park
    370 m
  • Puskesmas Pademangan Barat 01
    390 m
  • Harco Plaza Mangga Dua
    410 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-15 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 16 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00
  • Reception open until12:00

Getting around

  • Airport transfer fee300000 IDR
  • Distance from city center10km
  • Travel time to airport (minutes)30

Extras

  • Breakfast charge (unless included in room price)157200 IDR
  • Daily Internet/Wi-Fi fee0 IDR

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors5
  • Number of restaurants1
  • Number of rooms 362
  • Room voltage220
  • Year property opened2005
  • Most recent renovation2013

Parking

  • Daily parking fee0 IDR
Property announcements

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related hotel operations and preventative measures

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information

Due to COVID-19 circumstances a dedicated hotline has been made available to guests in order to answer questions and best prepare their stay

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Novotel Mangga Dua Hotel from real guests

Provided by verified guests of Agoda
7.9
/
10
Cleanliness8.0
Facilities7.9
Location8.2
Room comfort and quality7.7
Service7.9
Value for money7.8
High score for Jakarta
Rating
9+ Exceptional (431)
8-9 Excellent (420)
7-8 Very Good (841)
6-7 Good (341)
<6 Below Expectation (320)
Time of the year
Mar - May (524)
Jun - Aug (611)
Sep - Nov (644)
Dec - Feb (574)
All guests (3,051)
All room types
All languages

Show reviews that mention 

Showing 2,353 verified guest comments
12345
9.7
Exceptional
Jeff from United States
Solo traveler
Stayed 4 nights in December 2009

Novotel Mangga Dua Square - one stop conveninece”

Location Location Location Attached to Both the Mangga Dua Square for shopping, the Sands International Executive Club for pampering, and pretty well located in the North/Central Jakarta Area. This Hotel is comfortable in many ways.
Breakfast, The Internet, Laundry are all additional expenses and are not charged at rates even near to the local charges (about 4 times the local rates). These services are included at other Indonesia Hotels.

Novotel Mangga dua Square is a convenient and comfortable hotel for western travelers to stay. It is not too far from the Airport (100,000 Rp including tolls by Bluebird taxi). It does cost a little more than other hotels but the rooms are large and comfortable- even by USA standards. I didn't notice any unrepaired defects in my room. The multicolored satin pillows were smart and decorative. The roll out desk gave me a true L shaped work surface for my notes and travel computer. I had food poisioning (not from this hotel) when I checked in and the staff was great about leaving me alone, yet when I needed some gingerale at 3 AM they got it quickly for me. ( However they did not notice I was sick and did not inform me about the Urgent care center just below me in Mangga Dua Square) The Bathroom had a stand up shower with the shower head on a hose- which I prefer. There was a safe in the room (no charge) that was quite easy to operate. But the best feature of the hotel is it's location. At the same location is Mangga Dua shopping Square, where I was able to purchase medicine, a Careforre shopping center - with most everything one might need at discount prices, and rows and rows of stalls, upscale coffee shops, donut and bread shops, and western food providers such as Wendy's A&W, KFC, etc. This is literally downstairs in the Hotel. For those interested in massage, pedicure, whirlpool, sauna, etc. The SANDS International Executive Center is connected to the Novotel Hotel on the 5th floor (this caters primarily to a male customer base) The hoel itself has a beautiful Lounge, fitness center and spa, Restaurant (The Square) and importantly for business travelers a business center that works. They speak pretty good English there and seem to have fax and computer skills down. I purchased a 3 day internent connection from them (at RP300,000 - $30 USD VERY expensive by indonesian standards) When I couldn't get it to wor

Reviewed December 29, 2009

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10.0
Exceptional
Ranilla from Indonesia
Solo traveler
Stayed 1 night in May 2015

Great location between Gambir train station & CGK”

Location, delicious breakfast, helpful staff

My stay was superb. It's perfect for those who arrive on train, intending to depart on airplane and needs an overnight transit. It took me 10-15 minutes to get here from Gambir train station by a taxicab, and about 40 minutes to CGK at 11 AM when traffic wasn't so bad. I loved the location, which is right in Mangga Dua Square. It was nice being able to get bubble tea in the morning before departing for airport. Breakfast at hotel was delicious, and offered a great deal of food selections. I most enjoyed eating local delicacies such as bakso (meatballs & noodle in soup), lontong sayur, and soto sokaraja. The other hot food was really good too. For those who like continental breakfast, this hotel won't disappoint either. There were plenty of Blue Bird taxis right outside the lobby so getting one was easy peasy! Will definitely consider staying at Novotel Mangga Dua again on my next transit in Jakarta.

Reviewed May 23, 2015

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7.7
Very good
George from Singapore
Solo traveler
Stayed 3 nights in April 2012

Nice Hotel, Good Price”

Clean, comfortable room with free wi fi (absolutely essential)

i've never been to jakarta before and information from the internet didn't make me look forward to my trip. there were lots of comments on the terrible traffic, pollution and personal safety in the city. one article said that jakarta is a city where one would want to quickly pass through and not linger for longer than necessary. the impression given to me was that i should stay in a hotel that's in a safe area and that's linked to a shopping centre so that i don't have to wander out into the unsafe street. so i was left with only the 4 and 5 stars hotel to choose from which were mostly out of my budget. those that were within my budget were either not in a good location or had many bad reviews. among those with good reviews, novotel mangga dua had the best price (under sgd80 per night without breakfast). fortunately, it turned out to be a good choice. the hotel looked modern and well maintained, the room was spacious, clean and comfortable with free wifi (which to me is absolutely essential and a deciding factor) and the location was pretty good as it was close to the mangga dua wholesale centre i was interested in exploring. i guess whether a location is considered good will depend on where you want to go. while novotel mangga dua has its surrounding shopping malls, there are other interesting shopping malls in other parts of jakarta in which case this hotel's location would not be considered to be conveniently located viz-a-viz those shopping malls. note: i didn't eat at the hotel so i can't rate the food/dining there. but this review form requires all items to be rated otherwise the form cannot be submitted, hence i tick an average rating for this item.

Reviewed April 18, 2012

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9.0
Exceptional
JULIUS from Indonesia
Group
Stayed 1 night in October 2008

Great Room for a Good Price”

LARGE ROOM. Swimming Pool (there's music underwater). Good Location, there's a Carrefour Below, near Mangga Dua Mall. Very secure rooms. Comfortable and a large BED.
THE INTERNET CONNECTION not FREE and we had to pay a lot to use one. Standard Room didn't have a bath tub.

Overall this hotel is very good, and Novotel, already a famous hotel. The best thing about the hotel is the location, which is very strategic, near all shopping you need (Glodok Plasa / Harco Mas Mangga dua for electronic, Mangga dua Mall for fashion, Mangga Dua Square and Carrefour for food, etc ). if you are looking for entertainment, this hotel is very-very close to ANCOL / DUFAN, which is Jakarta Main Water Park and Theme Park. If you stay here, try the swimming pool, they have Jacuzzi and music underwater. The only thing needed improving is the Internet connection which should be cheaper or give it for free.

Reviewed October 15, 2008

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10.0
Exceptional
janna from Singapore
Family with young children
Executive Deluxe 1 King
Stayed 3 nights in September 2018

Awesome”

This is not my first time in jakarta but my first in novotel mangga dua square. We had a very smooth check in and assist by frontdesk named Ms dhea, who is very friendly and yes she do speaks in english too. Not only that , all staffs from security, bellboys, housekeeper is friendly and greets us with a smile. My room is 6219, very spacious and clean.Wifi is strong. Lastly, Just one thing to make it perfect and beautiful. Furnish the room with carpets, that would be better. I will be back anytime soon, please look out for us and See you soon. Thank you novotel jakarta mangga dua staffs, you guys rocks it

Reviewed September 10, 2018

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10.0
Exceptional
Kimberly from United States
Couple
Stayed 1 night in April 2009

Great hotel for the Money”

Clean, cheap, and friendly service

The Novotel Mangga Dua hotel was a great hotel for the money. Definitely a great value. The hotel is nice and clean, rooms are very spacious with large bathrooms, and the hotel service is very prompt and courteous. We had an issue with left baggage in another city, and the hotel staff helped translate to someone our issue and had the luggage shipped to us before the end of our stay. Would definitely recommend this hotel to anyone staying in Jakarta. Also attached to a shopping mall that has plenty to eat and also a grocery store if you need anything.

Reviewed April 23, 2009

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9.2
Exceptional
TANTI from Indonesia
Solo traveler
Deluxe Room 2 Single beds
Stayed 2 nights in November 2018

Good facilities clean humble staff”

A lot of variant menu for breakfast, taste yummy so u can find some bowl already empty and wait quite long time to find it refill again... For vegetarian who can't eat food which contains Bombay , onion, etc there are some options , I can choose... But I must make fast movement or will find the empty bowl again in salad stand because many people are eat more healthy food like fresh vegetables and fruits. But it's OK. For me.. novotel mangga dua is very recommended hotel if u come to jakarta specially if u wanna go shopping to mangga dua area

Reviewed November 10, 2018

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10.0
Exceptional
Aidil from Indonesia
Couple
Stayed 2 nights in March 2016

Recommended”

Recently back to this hotel again after 5 years from my first stay. i have a very memorable stay in this hotel 5 years ago due to the convenience location, hotel cleanliness, and also the friendliness of the staffs during my first stay 5 years ago. The hotel didn't disappoint me after 5 years, and I must say that i've made another right choice to be back again as i have another great and memorable stay again in this hotel. Special thanks to the GM(Fabrice) and the whole committed team who upgraded my room and taking good care of me during my recent stay. Novotel Mangga Dua Square will always be my top list of hotel to be stay in Jakarta and i hope i can be back soon.

Reviewed April 14, 2016

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10.0
Exceptional
Muhammad from Singapore
Couple
Deluxe Room 1 King Bed
Stayed 2 nights in March 2019

Exceptional service”

I was planning to propose to my girlfriend, and having stayed at the hotel before, I enquired on a special request to make my room extra romantic. The response was excellent! One of the hotel employee, Ms Vera, personally got back to me on the possible arrangements and liased with the relevant parties to help with my requests and within a day everything was settled and ready for my day of check-in. The end result was fabulous, my girlfriend and I loved the decorations done to the room up to the little details for a very personalised service. After our stay, I was surprised to be greeted by the manager, a caucasian guy(sorry I did’nt catch your name) to ask how did it went. It was heartwarming to know they cared even though I was not a VIP guest. Probably,it is thanks to the help from the hotel employees that I now have a fiancée. Once again, THANK YOU Novotel Mangga Dua Square for giving a memorable hotel stay for me and my fiancée!

Reviewed March 04, 2019

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Dear Muhammad, I’m beyond delighted upon reading this 5-star review. It surely sounds like you had a great experience with us. Thank you for describing your wonderful experience especially to mention our staff friendliness and professionalism especially to create some valuable service for your proposal event with your beloved. I would glad to share your review with our team as we strive to continuously maintain the quality of our services. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon. Sincerely, Lidiya Oktaviani, Asst. Guest Experience Manager.

Responded March 27, 2019
Novotel Mangga Dua Hotel
9.0
Exceptional
Jaafar from Malaysia
Couple
Stayed 4 nights in January 2009

Novotel Mangga Dua Hotel I Experienced”

Perfect location; excellent services; and friendly personnel
The tap water is a little yellowish and there are ants (tiny but smelly) in the room

It was my second time staying at Novotel Mangga Dua. I like it very much there because of its perfect location. The Hotel keeps the same level of service and the people (personnel) remain the same - helpful, smiling and attending to my needs and queries promptly. They are very professional in handling things. However, during my second visit, I found that tiny ants got into the room. The tap water as well as the water for the toilet bowl is a little bit too yellowish. Anyway, this hotel still be my number-one choice hotel in Jakarta and, improvements on the shortcomings will be a good way to go!

Reviewed January 09, 2009

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9.3
Exceptional
DATO from Malaysia
Family with teens
Stayed 1 night in November 2012

Lovely hotel with great location and nice service ”

The facilities are nice and the location that nearby with shopping mall make it interested

the hotel have a good facilities such as the gymnasium that have a full equipment and the swimming pool with a large area also the nice ballroom . we are happy and enjoying stay at novotel mangga dua hotel with the large room , a good view and also have a good design make us stay in comfortable . the services also good , they take attention bout what we need , service with a smile and take our safety first . novotel mangga dua hotel is a good hotel to stay with a family .

Reviewed November 27, 2012

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9.0
Exceptional
johannes from Indonesia
Couple
Stayed 1 night in November 2012

Cozy Hotel”

comfortable

first impression, novotel mangga dua hotel is very cozy. the view of the swimming pool is very nice. and the breakfast is also good. the hotel corridor is also clean and not smelly or humid. and the room is very big and cozy. and the surrounding is rounded by great malls with not so expensive things sold. we enjoy our shopping because we do not need to carry our things too long as the distance is close to novotel. me and my partner enjoy our stay here and will definitely be back if we had a chance to had anymore meeting there.

Reviewed November 26, 2012

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9.0
Exceptional
johannes from Indonesia
Couple
Stayed 1 night in November 2012

Cozy Hotel”

comfortable

first impression, novotel mangga dua hotel is very cozy. the view of the swimming pool is very nice. and the breakfast is also good. the hotel corridor is also clean and not smelly or humid. and the room is very big and cozy. and the surrounding is rounded by great malls with not so expensive things sold. we enjoy our shopping because we do not need to carry our things too long as the distance is close to novotel. me and my partner enjoy our stay here and will definitely be back if we had a chance to had anymore meeting there.

Reviewed November 26, 2012

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8.7
Excellent
PHILIP from Singapore
Couple
Stayed 1 night in November 2014

Value for money hotel”

Excellent location, Friendly & Helpful Staff, Great Food

It was great staying in Novotel Mangga Dua Hotel, except the room keys does function well on 2 occasions. But the helpful housekeeping staff managed to help us out, if not we will have to go to the receptionist from 6th floor. The safe in the room was not working and the toothbrushes wasn't provided until we requested. The room was quite big and the bedsheets are clean with additional pillows. The breakfast was yummy and with many choices. I will return to this hotel for my next visit to Jakarta.

Reviewed December 02, 2014

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7.7
Very good
Che from Malaysia
Family with young children
Stayed 4 nights in November 2009

Enjoyable holiday with family in Jakarta ”

Large, clean and comfortable room. Good amenities (fridge, safe box, water kettle and coffee). Corteous and helpful staff. Good location - easy to and fro airport. Reliable Bluebird taxis are readily available to move about.
No major weaknesses. Food is pricey (hotel prices) but there are so many food outlets in the food court at the same same shopping complex where hotel is located. Internet connection is charged separately.

Booked hotel thru Agoda which provides good info to help us make the decision. As promised, we got the best rate possible. Novotel Mangga Dua is at a perfect location for our family holiday trip. Easy to get from airport, and away from the Jakarta city centre famed for its massive traffic jams. Hotel located in a shopping complex with many factory outlets for good deals on branded fashion wear and shoes. Ancol theme park is nearby. The Pasar Seni in Ancol is a great place to go for those who loves art. There are so many talented artists with their studios there. Reliable and cheap Bluebird taxis (metered) with courteous drivers are always on hand in front of hotel for convenience to move about in Jakarta. The rates are reasonable enabling us to go to a few good restaurants like Sari Bundo that serves padang food in Juanda, and Sari Kuring with excellent Sunda food in Batu Ceper. Be warned that taxi drivers do not know where to get good food, so its best to do one's research on where to go beforehand. There are a few shopping complexes around but the Pasar Pagi Mangga Dua is worth checking out. Lots of shops offering fashion items, local snacks, bags, batiks, muslim wear, etc. The food court serves a good variety of Indonesian food. Traffic is naturaly bad during peak hours (morning, noon and evening) so really need to plan on when and where to go. Our 5 day at hotel has been enjoyable and good value stay for our family trip and we would definitely choose it again for our next visit to Jakarta.

Reviewed November 19, 2009

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8.0
Excellent
Yoel from Indonesia
Business traveler
Stayed 1 night in January 2013

Great Location”

Located in shopping area

Novotel Mangga Dua is located in Mangga Dua shopping area. This area is surrounded by Malls and Shopping center. For business traveler, the location is good as quite near to the Jakarta airport. While for family, the location is close to the Jakarta Bay City Ancol. Where the family can spend the time in the recreation park. My guests were visiting Jakarta and staying at Novotel for business purpose. They were quite satisfied with the service though they stayed for one night only. I always recommend this hotel for my guests especially if they are ASIANs. Since this hotel is also located in the China Town. So, the guest will feel homey. The food was good but need more variations.

Reviewed January 28, 2013

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9.7
Exceptional
DIFEN from Indonesia
Business traveler
Stayed 1 night in July 2012

Lovely hotel and great location”

nice hotel and has a strategic location for business purpose or shopping

Novotel Mangga Dua hotel is a nice hotel, which is the location is very strategic even for shopping and for business purpose. The room is very clean and comfortable. It's very convenient to stay here. The occupancy rate of this hotel is very high. I give a high recommendation to stay in this hotel.

Reviewed July 14, 2012

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10.0
Exceptional
Rahim from Singapore
Group
Deluxe Room 1 King Bed
Stayed 2 nights in March 2018

Great place to stay”

Novotel Mangga Dua had been my first choice of place to stay everytime I came to jakarta. The staff very friendly and helpful. Rooms very clean and cozy. Near few other shopping mall. Overall it’s a great place to stay. So far never experience any bad situation on my many visit here. Keep up the good work. Thunbs up.

Reviewed March 26, 2018

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9.7
Exceptional
Nicholas from Singapore
Business traveler
Stayed 2 nights in April 2012

Good location with food and shopping available....”

Wifi, location, clean rooms

Novotel Mangga Dua is a good place to stay with lots of shopping just below the hotel. Overall stay was good as the new free wifi in the hotel was a pleasant surprise. Rooms were clean and food readily available within the area. The traffic around the area can be very bad, so will need to plan the timing to go out. Taxis are all blue bird, so is better for tourist or foreigner.

Reviewed April 16, 2012

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9.7
Exceptional
Mohammed from Singapore
Family with young children
Stayed 4 nights in June 2010

Mangga Dua - Novotel hotel”

Nicely decorated with full security which make us feel safe all the time. Big swimming pools with sport facilities (gym) which make us feel at home. Friendly staff which provide excellent services. Mega shopping centers (Mangga 2 square) are next to the hotel vicinity. One stop shopping & foods paradise .
Roads around the area are heavily congested due to traffic jams mostly in the working days.

Novotel hotels are very well design with very nice interior decoration. Very quite and fully quarded which make our stay safe all the time. Friendly staff which give an excellent services. The facilities for relaxation are superb with medium size swimming pools which open from 7am till 9pm. The gymnasium are fully equipt which make my stay feel like home. The hotel locations are within the Mega shopping mall of Mangga dua square which make my shopping experience non forgetable. Very close to one of Jakarta's popular spots i.e. Ancol fantasy world.

Reviewed June 16, 2010

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