Novotel Mangga Dua Square - one stop conveninece”

Novotel Mangga dua Square is a convenient and comfortable hotel for western travelers to stay. It is not too far from the Airport (100,000 Rp including tolls by Bluebird taxi). It does cost a little more than other hotels but the rooms are large and comfortable- even by USA standards. I didn't notice any unrepaired defects in my room. The multicolored satin pillows were smart and decorative. The roll out desk gave me a true L shaped work surface for my notes and travel computer. I had food poisioning (not from this hotel) when I checked in and the staff was great about leaving me alone, yet when I needed some gingerale at 3 AM they got it quickly for me. ( However they did not notice I was sick and did not inform me about the Urgent care center just below me in Mangga Dua Square) The Bathroom had a stand up shower with the shower head on a hose- which I prefer. There was a safe in the room (no charge) that was quite easy to operate. But the best feature of the hotel is it's location. At the same location is Mangga Dua shopping Square, where I was able to purchase medicine, a Careforre shopping center - with most everything one might need at discount prices, and rows and rows of stalls, upscale coffee shops, donut and bread shops, and western food providers such as Wendy's A&W, KFC, etc. This is literally downstairs in the Hotel. For those interested in massage, pedicure, whirlpool, sauna, etc. The SANDS International Executive Center is connected to the Novotel Hotel on the 5th floor (this caters primarily to a male customer base) The hoel itself has a beautiful Lounge, fitness center and spa, Restaurant (The Square) and importantly for business travelers a business center that works. They speak pretty good English there and seem to have fax and computer skills down. I purchased a 3 day internent connection from them (at RP300,000 - $30 USD VERY expensive by indonesian standards) When I couldn't get it to wor

Great location between Gambir train station & CGK”

My stay was superb. It's perfect for those who arrive on train, intending to depart on airplane and needs an overnight transit. It took me 10-15 minutes to get here from Gambir train station by a taxicab, and about 40 minutes to CGK at 11 AM when traffic wasn't so bad. I loved the location, which is right in Mangga Dua Square. It was nice being able to get bubble tea in the morning before departing for airport. Breakfast at hotel was delicious, and offered a great deal of food selections. I most enjoyed eating local delicacies such as bakso (meatballs & noodle in soup), lontong sayur, and soto sokaraja. The other hot food was really good too. For those who like continental breakfast, this hotel won't disappoint either. There were plenty of Blue Bird taxis right outside the lobby so getting one was easy peasy! Will definitely consider staying at Novotel Mangga Dua again on my next transit in Jakarta.

Nice Hotel, Good Price”

i've never been to jakarta before and information from the internet didn't make me look forward to my trip. there were lots of comments on the terrible traffic, pollution and personal safety in the city. one article said that jakarta is a city where one would want to quickly pass through and not linger for longer than necessary. the impression given to me was that i should stay in a hotel that's in a safe area and that's linked to a shopping centre so that i don't have to wander out into the unsafe street. so i was left with only the 4 and 5 stars hotel to choose from which were mostly out of my budget. those that were within my budget were either not in a good location or had many bad reviews. among those with good reviews, novotel mangga dua had the best price (under sgd80 per night without breakfast). fortunately, it turned out to be a good choice. the hotel looked modern and well maintained, the room was spacious, clean and comfortable with free wifi (which to me is absolutely essential and a deciding factor) and the location was pretty good as it was close to the mangga dua wholesale centre i was interested in exploring. i guess whether a location is considered good will depend on where you want to go. while novotel mangga dua has its surrounding shopping malls, there are other interesting shopping malls in other parts of jakarta in which case this hotel's location would not be considered to be conveniently located viz-a-viz those shopping malls. note: i didn't eat at the hotel so i can't rate the food/dining there. but this review form requires all items to be rated otherwise the form cannot be submitted, hence i tick an average rating for this item.

Great Room for a Good Price”

Overall this hotel is very good, and Novotel, already a famous hotel. The best thing about the hotel is the location, which is very strategic, near all shopping you need (Glodok Plasa / Harco Mas Mangga dua for electronic, Mangga dua Mall for fashion, Mangga Dua Square and Carrefour for food, etc ). if you are looking for entertainment, this hotel is very-very close to ANCOL / DUFAN, which is Jakarta Main Water Park and Theme Park. If you stay here, try the swimming pool, they have Jacuzzi and music underwater. The only thing needed improving is the Internet connection which should be cheaper or give it for free.

Awesome”

This is not my first time in jakarta but my first in novotel mangga dua square. We had a very smooth check in and assist by frontdesk named Ms dhea, who is very friendly and yes she do speaks in english too. Not only that , all staffs from security, bellboys, housekeeper is friendly and greets us with a smile. My room is 6219, very spacious and clean.Wifi is strong. Lastly, Just one thing to make it perfect and beautiful. Furnish the room with carpets, that would be better. I will be back anytime soon, please look out for us and See you soon. Thank you novotel jakarta mangga dua staffs, you guys rocks it

Great hotel for the Money”

The Novotel Mangga Dua hotel was a great hotel for the money. Definitely a great value. The hotel is nice and clean, rooms are very spacious with large bathrooms, and the hotel service is very prompt and courteous. We had an issue with left baggage in another city, and the hotel staff helped translate to someone our issue and had the luggage shipped to us before the end of our stay. Would definitely recommend this hotel to anyone staying in Jakarta. Also attached to a shopping mall that has plenty to eat and also a grocery store if you need anything.

Good facilities clean humble staff”

A lot of variant menu for breakfast, taste yummy so u can find some bowl already empty and wait quite long time to find it refill again... For vegetarian who can't eat food which contains Bombay , onion, etc there are some options , I can choose... But I must make fast movement or will find the empty bowl again in salad stand because many people are eat more healthy food like fresh vegetables and fruits. But it's OK. For me.. novotel mangga dua is very recommended hotel if u come to jakarta specially if u wanna go shopping to mangga dua area

Recommended”

Recently back to this hotel again after 5 years from my first stay. i have a very memorable stay in this hotel 5 years ago due to the convenience location, hotel cleanliness, and also the friendliness of the staffs during my first stay 5 years ago. The hotel didn't disappoint me after 5 years, and I must say that i've made another right choice to be back again as i have another great and memorable stay again in this hotel. Special thanks to the GM(Fabrice) and the whole committed team who upgraded my room and taking good care of me during my recent stay. Novotel Mangga Dua Square will always be my top list of hotel to be stay in Jakarta and i hope i can be back soon.

Exceptional service”

I was planning to propose to my girlfriend, and having stayed at the hotel before, I enquired on a special request to make my room extra romantic. The response was excellent! One of the hotel employee, Ms Vera, personally got back to me on the possible arrangements and liased with the relevant parties to help with my requests and within a day everything was settled and ready for my day of check-in. The end result was fabulous, my girlfriend and I loved the decorations done to the room up to the little details for a very personalised service. After our stay, I was surprised to be greeted by the manager, a caucasian guy(sorry I did’nt catch your name) to ask how did it went. It was heartwarming to know they cared even though I was not a VIP guest. Probably,it is thanks to the help from the hotel employees that I now have a fiancée. Once again, THANK YOU Novotel Mangga Dua Square for giving a memorable hotel stay for me and my fiancée!

Novotel Mangga Dua Hotel I Experienced”

It was my second time staying at Novotel Mangga Dua. I like it very much there because of its perfect location. The Hotel keeps the same level of service and the people (personnel) remain the same - helpful, smiling and attending to my needs and queries promptly. They are very professional in handling things. However, during my second visit, I found that tiny ants got into the room. The tap water as well as the water for the toilet bowl is a little bit too yellowish. Anyway, this hotel still be my number-one choice hotel in Jakarta and, improvements on the shortcomings will be a good way to go!

Lovely hotel with great location and nice service ”

the hotel have a good facilities such as the gymnasium that have a full equipment and the swimming pool with a large area also the nice ballroom . we are happy and enjoying stay at novotel mangga dua hotel with the large room , a good view and also have a good design make us stay in comfortable . the services also good , they take attention bout what we need , service with a smile and take our safety first . novotel mangga dua hotel is a good hotel to stay with a family .

Cozy Hotel”

first impression, novotel mangga dua hotel is very cozy. the view of the swimming pool is very nice. and the breakfast is also good. the hotel corridor is also clean and not smelly or humid. and the room is very big and cozy. and the surrounding is rounded by great malls with not so expensive things sold. we enjoy our shopping because we do not need to carry our things too long as the distance is close to novotel. me and my partner enjoy our stay here and will definitely be back if we had a chance to had anymore meeting there.

Cozy Hotel”

first impression, novotel mangga dua hotel is very cozy. the view of the swimming pool is very nice. and the breakfast is also good. the hotel corridor is also clean and not smelly or humid. and the room is very big and cozy. and the surrounding is rounded by great malls with not so expensive things sold. we enjoy our shopping because we do not need to carry our things too long as the distance is close to novotel. me and my partner enjoy our stay here and will definitely be back if we had a chance to had anymore meeting there.

Value for money hotel”

It was great staying in Novotel Mangga Dua Hotel, except the room keys does function well on 2 occasions. But the helpful housekeeping staff managed to help us out, if not we will have to go to the receptionist from 6th floor. The safe in the room was not working and the toothbrushes wasn't provided until we requested. The room was quite big and the bedsheets are clean with additional pillows. The breakfast was yummy and with many choices. I will return to this hotel for my next visit to Jakarta.

Enjoyable holiday with family in Jakarta ”

Booked hotel thru Agoda which provides good info to help us make the decision. As promised, we got the best rate possible. Novotel Mangga Dua is at a perfect location for our family holiday trip. Easy to get from airport, and away from the Jakarta city centre famed for its massive traffic jams. Hotel located in a shopping complex with many factory outlets for good deals on branded fashion wear and shoes. Ancol theme park is nearby. The Pasar Seni in Ancol is a great place to go for those who loves art. There are so many talented artists with their studios there. Reliable and cheap Bluebird taxis (metered) with courteous drivers are always on hand in front of hotel for convenience to move about in Jakarta. The rates are reasonable enabling us to go to a few good restaurants like Sari Bundo that serves padang food in Juanda, and Sari Kuring with excellent Sunda food in Batu Ceper. Be warned that taxi drivers do not know where to get good food, so its best to do one's research on where to go beforehand. There are a few shopping complexes around but the Pasar Pagi Mangga Dua is worth checking out. Lots of shops offering fashion items, local snacks, bags, batiks, muslim wear, etc. The food court serves a good variety of Indonesian food. Traffic is naturaly bad during peak hours (morning, noon and evening) so really need to plan on when and where to go. Our 5 day at hotel has been enjoyable and good value stay for our family trip and we would definitely choose it again for our next visit to Jakarta.

Great Location”

Novotel Mangga Dua is located in Mangga Dua shopping area. This area is surrounded by Malls and Shopping center. For business traveler, the location is good as quite near to the Jakarta airport. While for family, the location is close to the Jakarta Bay City Ancol. Where the family can spend the time in the recreation park. My guests were visiting Jakarta and staying at Novotel for business purpose. They were quite satisfied with the service though they stayed for one night only. I always recommend this hotel for my guests especially if they are ASIANs. Since this hotel is also located in the China Town. So, the guest will feel homey. The food was good but need more variations.

Lovely hotel and great location”

Novotel Mangga Dua hotel is a nice hotel, which is the location is very strategic even for shopping and for business purpose. The room is very clean and comfortable. It's very convenient to stay here. The occupancy rate of this hotel is very high. I give a high recommendation to stay in this hotel.

Great place to stay”

Novotel Mangga Dua had been my first choice of place to stay everytime I came to jakarta. The staff very friendly and helpful. Rooms very clean and cozy. Near few other shopping mall. Overall it’s a great place to stay. So far never experience any bad situation on my many visit here. Keep up the good work. Thunbs up.

Good location with food and shopping available....”

Novotel Mangga Dua is a good place to stay with lots of shopping just below the hotel. Overall stay was good as the new free wifi in the hotel was a pleasant surprise. Rooms were clean and food readily available within the area. The traffic around the area can be very bad, so will need to plan the timing to go out. Taxis are all blue bird, so is better for tourist or foreigner.

Mangga Dua - Novotel hotel”

Novotel hotels are very well design with very nice interior decoration. Very quite and fully quarded which make our stay safe all the time. Friendly staff which give an excellent services. The facilities for relaxation are superb with medium size swimming pools which open from 7am till 9pm. The gymnasium are fully equipt which make my stay feel like home. The hotel locations are within the Mega shopping mall of Mangga dua square which make my shopping experience non forgetable. Very close to one of Jakarta's popular spots i.e. Ancol fantasy world.