Novotel Mangga Dua Hotel

Novotel Mangga Dua Hotel

Jalan Gunung Sahari Raya no.1, Mangga Dua, Jakarta, Indonesia,
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Guestroom Novotel Mangga Dua Hotel
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    Lobby Novotel Mangga Dua Hotel
    Swimming pool [outdoor] Novotel Mangga Dua Hotel
    Swimming pool [outdoor] Novotel Mangga Dua Hotel
    Guestroom Novotel Mangga Dua Hotel
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    Exterior view Novotel Mangga Dua Hotel

    Novotel Mangga Dua Hotel Reviews

    7.8
    Very good
    /10
    (2577 reviews)See what guests said
    8.8
    Excellent

    "Novotel Mangga Dua Square is good hotel in strategic locatio..."

    martinus H.

    -

    January 8, 2019

    7.9
    Very good cleanliness
    Recommended by 91% of guests

    Things you’ll love about Novotel Mangga Dua Hotel

    • 730 meters to public transportation

    • Airport transfer

    • Located in heart of Jakarta

    • Free Wi-Fi in all rooms!

    This property is in high demand!Last booked 6 hours ago | 5 travelers are looking at this property right now
    Excellent
    Location
    8.1
    See map
    Excellent location - 2.36 kilometers from city center
    Popular neighborhood
    Nearby
    Popular
  • Mangga Dua Square50 m
  • Harco Plaza Mangga Dua410 m
  • Black Portuguese Church (Gereja Sion)540 m
  • WTC Mangga Dua560 m
  • Kampung Bandan Railway Station740 m
  • Mangga Dua Mall810 m
  • ITC Mangga Dua Mall860 m
  • International Trade Center Mangga Dua870 m
  • Rumah Sakit Husada1.01 km
  • Jayakarta Railway Station1.01 km
  • Value for money7.6
    Distance to city center10km
    Location rating8.1
    Nearest airportHalim Perdanakusuma International Airport (HLP)
    Distance to airport15.3 km

    Rooms available at Novotel Mangga Dua Hotel

    7.7
    Very good
    Room comfort & quality
    Deluxe Premier Twin
    Deluxe Premier Twin
    ...
    • Room size: 32 m²/344 ft²
    • Shower
    • 2 single beds
    Enter dates to see prices
    Deluxe Suite
    Deluxe Suite
    ...
    • Room size: 71 m²/764 ft²
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    Premier Floor Executive Deluxe King Room
    Premier Floor Executive Deluxe King Room
    ...
    • Room size: 48 m²/517 ft²
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    1 King Bed Deluxe Premier Room
    1 King Bed Deluxe Premier Room
    ...
    • Room size: 30 m²/323 ft²
    • Shower
    • 1 king bed
    Enter dates to see prices
    Executive Premier Floor 1 King Bed
    Executive Premier Floor 1 King Bed
    ...
    • Room size: 48 m²/517 ft²
    • 1 king bed
    Enter dates to see prices
    Deluxe Room with 2 single beds
    Deluxe Room with 2 single beds
    ...
    • Room size: 30 m²/323 ft²
    Enter dates to see prices
    Deluxe Room 1 King Bed
    Deluxe Room 1 King Bed
    ...
    • Room size: 32 m²/344 ft²
    • Shower
    • 1 king bed
    Enter dates to see prices
    Deluxe Room with 1 King size Bed
    Deluxe Room with 1 King size Bed
    ...
    • Room size: 30 m²/323 ft²
    Enter dates to see prices
    Executive Deluxe 1 King
    Executive Deluxe 1 King
    ...
    • Room size: 43 m²/463 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Executive King
    Executive King
    ...
    • Room size: 30 m²/323 ft²
    Enter dates to see prices
    Have a question for Novotel Mangga Dua Hotel?

    What people love about Novotel Mangga Dua Hotel

    • 10.0
      Exceptional

      "In addition, the housekeeping had made the room very clean and tidy and they made a cute little elephant made out of towels and put it on the wonderful looking..."

      Wan G.

      |

      December 4, 2018

    • 9.2
      Exceptional

      "Love this hotel!"

      Ahmad

      |

      July 24, 2018

    • 9.2
      Exceptional

      "The hotel is connected to a mall, so it was super easy for us to get food, groceries and there are also convenience stores nearby."

      Ahmad

      |

      July 24, 2018

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    More about Novotel Mangga Dua Hotel

    More about Novotel Mangga Dua Hotel

    8.4
    Excellent

    "Overall is good and will consider to stay at Novotel on next..."

    Mike

    |

    December 26, 2018

    An overview

    Show less

    What they offer

    10.0
    Exceptional

    "Good Location, Good Price, Good Service, Good Swimming Pool,..."

    Iswandy

    |

    January 2, 2019

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    Indonesian cuisine
    Indonesian cuisine
    Miyama Japanese Restaurant
    3.7 km Indonesian, Japanese
    Palalada
    5.1 km Indonesian
    Huize Trivelli
    5.3 km Indonesian, International
    American cuisine
    American cuisine
    A&W - Mangga Two Square
    220 m American
    Neptune Smoothies
    300 m American
    McDonald's Mall Mangga Dua
    670 m American
    Asian cuisine
    Asian cuisine
    Kwetiau Bagan Apui
    130 m Asian, Chinese, Indonesian
    Crapoe Seafood Restaurant
    140 m Asian, Chinese, Seafood
    Gang Gang Sullai Mangga Dua Square
    210 m Asian, Korean

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Reviews of Novotel Mangga Dua Hotel from real guests

    Agoda Reviews (2577)Booking.com Reviews (1140)
    7.8
    /
    10
    Cleanliness7.9
    Facilities7.8
    Location8.1
    Room comfort and quality7.7
    Service7.8
    Value for money7.6
    Provided by verified guests of Agoda
    All languages
    All guests (2577)
    All room types

    Show reviews that mention 

    Showing 2171 verified guest comments
    12345
    10.0
    Exceptional
    Muhammad from Singapore
    Couple
    Deluxe Room 1 King Bed
    Stayed 2 nights in March 2019

    Exceptional service”

    I was planning to propose to my girlfriend, and having stayed at the hotel before, I enquired on a special request to make my room extra romantic. The response was excellent! One of the hotel employee, Ms Vera, personally got back to me on the possible arrangements and liased with the relevant parties to help with my requests and within a day everything was settled and ready for my day of check-in. The end result was fabulous, my girlfriend and I loved the decorations done to the room up to the little details for a very personalised service. After our stay, I was surprised to be greeted by the manager, a caucasian guy(sorry I did’nt catch your name) to ask how did it went. It was heartwarming to know they cared even though I was not a VIP guest. Probably,it is thanks to the help from the hotel employees that I now have a fiancée. Once again, THANK YOU Novotel Mangga Dua Square for giving a memorable hotel stay for me and my fiancée!

    Reviewed March 04, 2019
    8.0
    Excellent
    Kee from Singapore
    Business traveler
    Executive Deluxe 1 King
    Stayed 5 nights in January 2019

    Room for improvement”

    I was back to Novotel Mangga Dua Square after avoiding for last two years as they were renovating. I booked for 5 nights a Executive Room, and got a room on 6th Floor. The room was big but EMPTY (next time I should just get a Deluxe room), and you can tell that it was newly renovated. Everything was fine except : 1) on check in, the Safe Box was locked, instead of having it open for new guest. It was obviously over sighted by the house keeping . A manager had to come to open it . 2) on first night, the steel bar that hold the shower head was dismounted from the wall ... on the second day after house keeping, it was left without fixing .... ie. the house keeping did not informed to the engineering dept to fix it ... :-( 3) the greatest disappointment was with the quality of the TV channels. Despite the newly renovated room, the TV channels remain analog, with poor and inconsistent picture quality, ... and it is really eye-sore to watch the TV program .

    Reviewed January 14, 2019
    9.2
    Exceptional
    Sui from Hong Kong
    Family with young children
    Deluxe Room 2 Single Beds
    Stayed 1 night in February 2019

    Exceptional”

    I love the comfortable big bed with very clean blanket, the swimming pool also good & feel relax with it. So convenient with a convenience store & supermarket beside the hotel. But the signal of the wifi in the room is not so good.The staffs are very nice & helpful. I feel very satisfied this time.

    Reviewed February 09, 2019
    8.8
    Excellent
    Eng from Malaysia
    Business traveler
    Executive Premier Floor 1 King Bed
    Stayed 3 nights in November 2018

    Great Stay”

    Very friendly staff, good location, good breakfast. One of the parts of breakfast vegetable not clean, finally the chief changed it. My room water heater malfunction, always hot. The Last day of my stay only repaired and better.

    Reviewed November 17, 2018
    8.8
    Excellent
    Mohamad from Indonesia
    Business traveler
    Deluxe Room 1 King Bed
    Stayed 5 nights in November 2018

    Great Services and Location ”

    Big room and very comfy bed. I love the swimming pool to start my day and also before going to sleep. It would be great if they have sauna or steam room. Breakfast was ok, and they have indian or middle eas/blueberry cream cheese at pastry corner 😀

    Reviewed November 13, 2018
    8.4
    Excellent
    Mohamad from Indonesia
    Business traveler
    Deluxe Room 1 King Bed
    Stayed 10 nights in November 2018

    Great Services and Location ”

    Big room and very comfy bed. I love the swimming pool to start my day and also before going to sleep. It would be great if they have sauna or steam room. Breakfast was ok, and they have indian or middle eas/blueberry cream cheese at pastry corner 😀

    Reviewed November 13, 2018
    8.8
    Excellent
    Mohamad from Indonesia
    Business traveler
    Deluxe Room 1 King Bed
    Stayed 10 nights in November 2018

    Great Services and Location ”

    Big room and very comfy bed. I love the swimming pool to start my day and also before going to sleep. It would be great if they have sauna or steam room. Breakfast was ok, and they have indian or middle eas/blueberry cream cheese at pastry corner 😀

    Reviewed November 13, 2018
    8.4
    Excellent
    Mohamad from Indonesia
    Business traveler
    Deluxe Room 1 King Bed
    Stayed 8 nights in November 2018

    Great Services and Location ”

    Big room and very comfy bed. I love the swimming pool to start my day and also before going to sleep. It would be great if they have sauna or steam room. Breakfast was ok, and they have indian or middle eas/blueberry cream cheese at pastry corner 😀

    Reviewed November 13, 2018
    8.0
    Excellent
    Seet from Singapore
    Business traveler
    Deluxe Room 1 King Bed
    Stayed 5 nights in October 2018

    Good hotel”

    Like to stay in this hotel when travelling in Jakarta, everything is good & fine in this hotel. However, for this stayed, I am very unsatisfied on their breakfast. Almost in everyday, there was not re-fill on certain dishes after 8.30am, although breakfast time end at 10am. Need to remind them when there was empty.

    Reviewed October 24, 2018
    9.2
    Exceptional
    Susy from Indonesia
    Family with teens
    Executive Deluxe 1 King
    Stayed 1 night in October 2018

    Nice hotel”

    Nice pool, fish pond, nice room, well connected to ibis. Very nice welcome drink: veg juice mixed with pineapple. Would become perfect if able to provide wider spread of breakfast. Also something annoying is that pathway to parking would be blocked by wedding and left a very tiny path as passage way. Parking only available at level 5 and would be challanging for new driver. Very nearby to wholesale ITC just a grab away

    Reviewed October 15, 2018
    8.0
    Excellent
    Faridil from Malaysia
    Couple
    Deluxe Room 1 King Bed
    Stayed 5 nights in February 2019

    Clean”

    Convinience

    Reviewed February 10, 2019
    8.8
    Excellent
    Rachel from Malaysia
    Couple
    Stayed 2 nights in August 2018

    Comfort, relaxing & satisfying experience”

    Our stay included the access to premium lounge. It was an awesome experience which the quality & services are right up to standard. The staffs are polite & friendly (at receptionist, room service, premium lounge). Not to forget their SPA. A very cozy & relaxing environment and the masseur.

    Reviewed August 20, 2018
    10.0
    Exceptional
    Wan from Netherlands
    Family with teens
    Deluxe Room 2 Single Beds
    Stayed 3 nights in November 2018

    The staff were polite and understanding towards our needings and the rooms were clean and neat.”

    The room at first was not carpeted , so after asking for a change of the room to the carpeted ones, the staff nicely agreed and told us to wait a few hours to tidy the rooms up for us, then the rooms were very clean and neat. In addition, the housekeeping had made the room very clean and tidy and they made a cute little elephant made out of towels and put it on the wonderful looking bed.

    Reviewed December 04, 2018
    4.8
    Buyung from Indonesia
    Business traveler
    1 King Bed Deluxe Premier Room
    Stayed 1 night in November 2018

    very disappointing ”

    I booked the premiere deluxe king size which is higher room type than deluxe But, what I get? 1. I can see nothing from my window, they block window with another wall 2. They give you soda, but no bottle opener, you have to ask 3. They lack of employee, you have to wait up to 20-30 minutes to check in or check out because they just have 1 sometimes 2 person for it

    Reviewed November 24, 2018

    Dear Buyung, Thank you for staying at Novotel Jakarta Mangga Dua Square and share your experience with us. We do apologize for the inconveniences you've met during your stay start from your arrival and your room experiences. Indeed, your booking was a deluxe premier room and unfortunately for the room you stayed in was not up to your expectation. We have noted your preference on your profile for your next booking. I would share your review with our team member to improve our quality of service. Once again, thank you for sharing and I sincerely hope for your understanding and that you give us another chance to serve you better in the future. Sincerely, Lidiya Oktaviani, Asst. Guest Experience Manager.

    Responded November 27, 2018
    Novotel Mangga Dua Hotel
    9.2
    Exceptional
    TANTI from Indonesia
    Solo traveler
    Deluxe Room 2 Single Beds
    Stayed 2 nights in November 2018

    Good facilities clean humble staff”

    A lot of variant menu for breakfast, taste yummy so u can find some bowl already empty and wait quite long time to find it refill again... For vegetarian who can't eat food which contains Bombay , onion, etc there are some options , I can choose... But I must make fast movement or will find the empty bowl again in salad stand because many people are eat more healthy food like fresh vegetables and fruits. But it's OK. For me.. novotel mangga dua is very recommended hotel if u come to jakarta specially if u wanna go shopping to mangga dua area

    Reviewed November 10, 2018
    10.0
    Exceptional
    janna from Singapore
    Family with young children
    Executive Deluxe 1 King
    Stayed 3 nights in September 2018

    Awesome”

    This is not my first time in jakarta but my first in novotel mangga dua square. We had a very smooth check in and assist by frontdesk named Ms dhea, who is very friendly and yes she do speaks in english too. Not only that , all staffs from security, bellboys, housekeeper is friendly and greets us with a smile. My room is 6219, very spacious and clean.Wifi is strong. Lastly, Just one thing to make it perfect and beautiful. Furnish the room with carpets, that would be better. I will be back anytime soon, please look out for us and See you soon. Thank you novotel jakarta mangga dua staffs, you guys rocks it

    Reviewed September 10, 2018
    8.0
    Excellent
    Kenneth from Singapore
    Business traveler
    Deluxe Room 1 King Bed
    Stayed 2 nights in January 2019

    Business trip to Jakarta”

    Good selection of breakfast

    Reviewed February 05, 2019
    10.0
    Exceptional
    Victor from Singapore
    Business traveler
    Deluxe Room 1 King Bed
    Stayed 2 nights in December 2018

    Exceptional”

    good

    Reviewed January 14, 2019
    8.4
    Excellent
    Nur from Singapore
    Family with young children
    Deluxe Room 1 King Bed
    Stayed 2 nights in December 2017

    Excellent”

    Nice and quiet hotel! I like the interior and how spacious it is. Just that the mall next to it has nothing much. And it would be good if there's airport shuttle from hotel to airport. The breakfast spread is good too! Will definitely come back to this hotel.

    Reviewed December 20, 2017
    8.0
    Excellent
    Muhammad from Singapore
    Family with young children
    Stayed 2 nights in September 2016

    Centralised Hotel”

    Hotel is situated in the heart of the city & right beside Mangga 2 Square. Check-in process was very smooth & we got the connecting rooms, as per our request. The children enjoyed swimming in the pool, with baby pool available for toddlers such as my young children. Breakfast buffet was largely spread.

    Reviewed September 18, 2016
    12345
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    • Excellent location
    • Dunia Fantasi Theme Park (Ancol)
    • Kampung Bandan Railway Station is within 0.73 km