Wonderful Experiences Always”

I would happily recommend this Novotel. We have stayed in hotels in many different countries and cities and I can honestly say that we like the Novotel Araneta Center the most of all of them. When we arrived there the last time that we were there, we literally said ahhhh home sweet home. We had to stay at another hotel in Manila for a couple of days because all of the rooms were booked for the days that we needed at the Novotel and we suffered until we could get into the Novotel. The staff is wonderful. Everyone there treats us as though we are someone special, they are all honest professionals and display a high degree of integrity. The rooms are clean and fresh and I would definitely recommend the Araneta Center Novotel to anyone. We always try to book there when we are in Manila. Thank you and keep up the great job!

Excellent Hotel”

High level security, hotel security has K9 dogs, security guards hold shoot gun (scary) but hey it’s the Philippines, guns are seen everywhere by security guards in the Philippines. This is expected. The good thing about it all, at first I may find it annoying have to go thru security checked everytime I enter the hotel but in the end I got use to it and afterall these security guards are there to protect and prevent any incidents from happening and also these security guards are happy and friendly to hotel guests. Novotel is doing a fantastic job to live up to their good name providing friendly services across many departments from housekeeping, front desk, security to bell boys etc Grab to hotel cost about 450peso during peak hours. Novotel are surrounded by malls, cinemas and many restaurants. I personally prefer to stay here than over in makati, mall of Asia or anywhere else in Manila. It’s easy to get around using Uber or grab from Quezon City.

Great hotel in the heart of Cubao”

Novotel Manila Araneta Center is located in the middle of Cubao, QC - a very busy commercial center. It is easily accessible by public transportation - either by MRT, LRT, buses or jeepneys. It is right beside Gateway Mall and Araneta Coliseum. Restaurants, groceries and malls are close by. Check-in was a breeze. Front desk staff were very friendly and welcoming. Security is good, as you need a key card to access the floors where the rooms are situated. The room is spacious, bed and pillows are comfortable. The room has the usual amenities - minibar, safe, robes and slippers. The bathroom wall is glass, but there's a screen that you can lower for privacy. Toiletries are of good quality. It would have been better to have a rail and a rubber mat in the bath area, as it can get slippery. The breakfast buffet was excellent! I think their buffet is one of the best I've had. Their food is delicious and there were so many choices. I usually don't like hotel food, but I enjoyed all my meals in Novotel. We were there for a convention and the food they served during snacks and lunch were all delicious. They offer free Wi-Fi and signal is strong. The staff were also very friendly and helpful. Everyone you meet will offer you a smile. The ballroom staff were especially attentive. Mervin, in particular, was always ready to assist us in our needs.

Great Hotel Number 1”

We have stayed many times in Manila and every time we try to book at the Araneta Center Novotel because we are so pleased always. We have never been disappointed and the honesty and integrity and professionalism of the staff is not surpassed by anyone anywhere. We have stayed at many hotels in many different countries and cities and I can sincerely tell you that this Novotel is number 1. None of the others can compare to the satisfaction we experience each time that we stay there.

Most classy hotel in Quezon City area”

If you need to stay in Quezon City and looking for a nice hotel, then Novotel is your best (and only) option for now. The lobby is bright, the rooms are nice and pool is pretty too. It's just next to Araneta Coliseum so perfect if you're watching a concert there. Also near Gateway Mall and MRT/LRT station. They could use some improvements in their bathroom though. You have to request for vanity set coz they dont have it, plus they need to change their towels coz the towels look cheap.

birthday surprise”

I booked Novotel to relax and celebrate my birthday. I did not inform them that it's my birthday. I just got surprised when they knocked on the door bearing a small cake for me. I really appreciate it. Kudos to the staff and management of Novotel Manila Araneta Center.

Short staycatoin in Quezon City”

This was our family's second stay at the Novotel Manila, the first was just an overnight so we didn't get to experience all the facilities. This time we had a few days to enjoy the surroundings and the hotel. As my wife had a professional activity nearby on our penultimate day, I chose to book an executive suite so that she had some space to work and prepare. This gave us access to the executive check-in as well as the lounge (currently located on the 3rd floor due to renovation of the main lounge on the top floor). The lounge has snacks during the day and cocktails in the early evening as well as breakfast in the morning if you don't want to go to the buffet. The most important thing about this hotel, at least for us, was the family friendliness of not only the staff, but also the facilities, there is a children's play area on the 6th floor adjacent to the gym and swimming pool and the kiddie pool is large but shallow enough for most children to use without too much drama. The food including room service was excellent and very flavorful, the menu has options from all over the world where the Accor brand has hotels with the buffet providing a host of options for dinner and breakfast. Overall, an excellent hotel, I would recommend to friends who need to be in QC for any length of time and will probably return again next time we need to be here.

Superb Stay!”

I was very impressed with the courteous and attentive staff of Novotel Araneta. I wasn't expecting that check in will be a breeze considering the peak holiday season that we'll be checkin in on a year end day, but i was so impressed that they had set up additional check in counters in anticipation of the holiday. Check in took only about 5 minutes! And was given an early check in at 12noon. The room was quite small but clean, beds and comforters were so comfortable too. There was a roll up curtain for the CR. The breakfast food was good too, kids loved the very delish beef pares and i personally enjoyed the homemade corned beef. They had a new year countdown party with live band free for hotel guests. The positive experience exceeded my expectations.

Good hotel in a great location!”

This was our second stay at the Novotel and we thoroughly enjoyed it- you could not ask for a better location if you are taking in a show at either the KIA theatre or the Coliseum. The rooms are lovely- very well set out and comfortable with excellent bathrooms. The buffet breakfast in the Café is probably one of the best in the city- an excellent selection of everything and beautifully set out. The staff are very attentive and do an excellent job of clearing tables and attending to requests of their guests. We did have a couple of minor criticisms: the young lady who checked us in was obviously fluent in English but had no English intonation so what she said was almost unintelligible. The temperature in the room was cool but it seemed difficult to control it- when we arrived it was set to HEAT, so I set it to COOL and the room seemed warmer as a result. The room also seemed very humid which was a bit strange. The Novotel has a nice pool but we have never managed to have a swim in the two times we have stayed there because it is totally taken over by kids. It's not a major problem but perhaps the hotel should have some sort of kids pool and another pool designated for adult guests. The other thing is that there are no sun umbrellas- a bit of a 'no no' these days when people do not want to get too much sun. I wonder why the management does not provide any sun umbrellas or shady areas near the pool. All in all, a very good hotel with lots of reasons to stay there and only a few minor complaints!

Wow”

I always stay at Novotel whenever we’re on holidays in Manila. The place is very clean and it’s located at the center of Araneta . Lots of mall and restaurants to choose from.For me this hotel is amazing. Staff are helpful. Thank you so much.

Great new hotel in a terrific location”

We were keen to try the Novotel so combined an overnight there with Gary V's concert at the Kia Theatre. Check-in was smooth and efficient, we were upgraded to a lovely deluxe room and the 15th floor and the room itself was lovely, comfortable and chic. The hotel restaurant was good and the buffet breakfast was excellent, one of the best in Metro Manila. The only negative was the pool area where there were lots of loungers but no sun umbrellas at all-an absolute necessity in tropical climates like the Philippines. We can't wait till our next visit to the Novotel!

At last a good hotel in Cubao, Quezon City”

I actually booked this for a business associate, happy that at last, there is a hotel I can book my guests into which is close to my home. I no longer have to drive back towards Ortigas Center or Makati to pick him up to visit customers in Northern Luzon. I went with this friend when he checked in, and experienced the friendliness of the staff, and the ease of the check-in process. I also checked out the lobby and other welcoming facilities. Later, I asked my guest about his over-all hotel experience, and he was very positive. Thank you, Novotel, for opening a hotel in the northern part of Metro Manila

Love the stay here!”

Location is excellent as we were there for a concert at the Araneta Coliseum. The hotel is just right beside it! The room is clean and modern and the staffs are very friendly! I love the choice of food at the breakfast restaurant! So many selections. But it can get very crowded on weekends! However, things can be improved upon at the Executive Lounge. The selections were quite limited and the food run out very fast as there were quite a number of people at the lounge that afternoon and evening when we were there. Also, choose a room that is not pool facing during sunday if you want to sleep in. We were woken up by loud music playing at the event tent by the pool at 8.30am in the morning! And we were staying at the high floor. I would guess that those staying on the lower floor will be worse. But overall, it was a really pleasant stay here!

Staffs are amazingly helpful, food is one of the best, room is nice, but a bit pricey.”

Great overall, but a bit too pricey. I know most hotels (3 to 5 stars) around that price range so I got references. But it is best hotel around that area, which is also perfect in accessibility around metro. The variety of food is amazing, though they don't have Filipino delicacies which I'm expecting somehow (but that's just me or maybe we didn't see) because it is available at Shangri-La EDSA/Makati/BGC, F1 Hotel, Marco Polo, Dusit, etc. Aesthetic and design of rooms are increadible. Gym is full of equipment and not crowded. Staffs are helpful and welcoming because even though we looked rugged when we arived, they still provided yhe services that we expected. Room size is standard (not too big or small), it is also kept clean even on most parts that I normally expecting to be dusty. View is ofcourse a city-view and still lively outside even at night. This hotel is the best venues for catering business meetings, weddings, etc. (But check budget first). Overall: HIGHLY RECOMMENDED.

Great Location for Concert goers”

We stayed here because we watched a concert at Smart Araneta Coliseum. It is our first time here and didn't regreted it. Its just few steps away from the Araneta entrance. Clean rooms.. Superb breakfast. I like the natural juice they prepared (we had cucumber and watermelon juice!). Reception is nice. Complete amenities like gym, swimming pool, plus a playard for kids. Lots of restaurants nearby and a shopping mall.

Convenient location ”

I arrived just before 10am and they allowed me an early check in without charge. Security check at the entrance which makes it feel safer. Room was very clean with a universal charger which was very handy. There was no view by the window because I was on the lower floor. But it was not a problem because I was out all day. I love their bathroom! Shower booth and toilet are great! Hence, you can roll the covers down in the shower for privacy. Plenty of eateries at the ground floor and more outside the hotel, just a walking distance. Gateway mall is just around the corner. I believe that the Train station stops inside the gateway mall. I did not used public transport but my uncle did and he met me inside the mall. Grab app is your best friend for transportation in Manila! Check out was a breeze. I checked out just before 8am so it was not that crowded. Great place to stay if you’re attending a show at Araneta Coliseum as it’s literally just next to the hotel! Overall, I would recommend this hotel because of its location, facilities, cleanliness, and great value for money.

Extremely comfortable stay”

The staffs are really nice and respectful. My room was even upgraded to a Deluxe room! The bed was comfortable and the room was clean. Got a smoking free floor as requested. The location is superb. There're 3 malls within walking distance. Cafes and restaurants as well. Came for a concert at the Araneta and it's right beside the hotel. Got back to my room real late but I felt safe as the security is really good. Highly recommended for all kinds of travelers.

Exceptional”

Stayed at a wonderful hotel after the GOT7 concert in Manila.The stay was relaxing and pleasant. The staff were welcoming and very helpful. The location was excellent. It was really close to everything and to so many restaurants that close at midnight. Extremely close to Smart Araneta and the Kia Theater. Their pool area and bar is a great place to unwind and the fitness place faces poolside where I got a nice burn for the morning. The beds were super comfortable and the shower was perfect. Definitely will stay with them again. I'd give them 5 out of 5 overall

Good and excellent with some minor inconveniences”

The location (Araneta Center) is very convenient and accessible to all types of malls and markets. The hotel is very clean indeed. Staff are very helpful, friendly (always smiling ) and courteous. The outdoor swimming pool is good, but is not so clean because you can see some mini floating trash inside the water when you swim into the water and its opening hours are not so convenient because it closes at 7pm.

Great Hotel and Excellent breakfast buffet”

The hotel is brand new and all the facilities are excellent. The breakfast buffet is super delicious with plenty of variety. Another plus is the fact that the swimming pool bar stays open until 3 a.m. And it is a nice pool/bar area. The location is in the midst of a lot of shopping malls, restaurants, cafes and right next to Araneta Coliseum. I'm coming back for sure!!!