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Novotel Marrakech Hivernage
Deluxe Balcony - Guestroom, Novotel Marrakech Hivernage in Marrakech
Facilities, Novotel Marrakech Hivernage in Marrakech
Lobby, Novotel Marrakech Hivernage in Marrakech
Interior view, Novotel Marrakech Hivernage in Marrakech
Swimming pool, Novotel Marrakech Hivernage in Marrakech
Swimming pool, Novotel Marrakech Hivernage in Marrakech

Removed from saved list

7.4

Very good

823 reviews

823 reviews

Housekeeping1
See map
See map

8.8

Excellent

Location rating score

Excellent location
Exceptional for walking
Walkable places
Pool Lounge - Sofitel Marrakech
110 m
Le Comptoir
170 m
Le Théâtro
230 m
Casino de Marrakech
240 m
Le Grand Casino de la Mamounia
440 m
Popular landmarks
Koutoubia Mosque and Minaret
910 m
Jemaa el Fna
1.3 km
Le Jardin Secret
1.5 km
Saadian Tombs
1.5 km
El Badi Palace
1.6 km
Closest landmarks
Lawrence Bar
90 m
Cyber Park Arsat Moulay Abdeslam
530 m
Cyber Park
700 m
Ensemble Artisanal
740 m
Pharmacie Et Laboratoire La Liberte
750 m

Novotel Marrakech Hivernage

Rue Haroun Errachid Quartier De L'Hivernage, Guéliz, Marrakech, Morocco, 40020 - See map

Make your best journey to Marrakech with the promised standard of ALLSAFE, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Guéliz part of Marrakech, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Jemaa el Fna. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.

Highlights

Hygiene Plus

850 meters to Cyber Parc Arsat Moulay Abdeslam

Front desk [24-hour]

Free Wi-Fi in all rooms!

Air conditioning

ALLSAFE

Your Health and Safety are our Absolute Priority

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Front desk [24-hour]

Pets allowed

Car park

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Golf course [on-site]

Check-in/out [express]

Luggage storage

Your dates are popular among travelersUsers are booking a place in Marrakech every 8 minutes on Agoda.com
Value for money6.7
Location rating8.8
Nearest airportMarrakesh Menara Airport (RAK)
Distance to airport3.1 km

Rooms available at Novotel Marrakech Hivernage

Deluxe Balcony
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 double bed and 1 sofa bed
Enter dates to see prices
Superior Double Pool View
...
  • Room size: 20 m²/215 ft²
  • Pool view
  • 1 double bed
Enter dates to see prices
Superior Twin bed
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 sofa bed and 2 single bed...
Enter dates to see prices
Superior Double Bed
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 double bed and 1 sofa bed
Enter dates to see prices
Single Pool View
...
  • Balcony/terrace
  • Shower
Enter dates to see prices
DOUBLE Double pool view
...
    Enter dates to see prices
    DOUBLE Double city view
    ...
      Enter dates to see prices
      DOUBLE Superior Room with 1 double bed and 1 sofa bed, overlooking the swimming pool
      ...
        Enter dates to see prices
        Deluxe Double Room with Sofabed
        ...
        • Room size: 30 m²/323 ft²
        • Balcony/terrace
        • 1 double bed and 1 sofa bed
        Enter dates to see prices
        1 Queen Bed, Mobility Accessible Room, Non-Smoking
        ...
        • Room size: 27 m²/291 ft²
        Enter dates to see prices

        Frequently asked questions

        Does Novotel Marrakech Hivernage have bars on the premises?

        Experience your holiday vacation the best way possible with Novotel Marrakech Hivernage's bar and poolside bar available right in front of your doorstep for when you need a sip or two.

        What measures does Novotel Marrakech Hivernage take in terms of hygiene, safety, and cleanliness?

        Novotel Marrakech Hivernage meet our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes well prepared with first aid kit, staff trained in safety protocol, free face masks, temperature check for guests and staff, and doctor/nurse on call for heightened safety precautions and hygiene protocols.

        Does Novotel Marrakech Hivernage feature an option for contactless check-in and check-out?

        At Novotel Marrakech Hivernage, guest visitors can take part in contactless check-in and check-out option offered by this property for your convenience and safety.

        What bars are in close proximty of Novotel Marrakech Hivernage?

        While residing at Novotel Marrakech Hivernage, delight in your evening or night out at La Maison Arabe Bar, CantoBar, and Lawrence Bar to get the most out of your nightlife.

        What is Novotel Marrakech Hivernage pet policy?

        Novotel Marrakech Hivernage's additional pet policy indicates that the number of pets allowed per room is 1. Please contact the property for more information regarding pet policy.

        What is the typical rating that verified Business travelers' have given to Novotel Marrakech Hivernage?

        Verified business travelers that have stayed at this property have given Novotel Marrakech Hivernage an average rating of 7.2. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

        What is the typical rating that verified Couples' have given to Novotel Marrakech Hivernage?

        Past couple travelers that have stayed at this property have given Novotel Marrakech Hivernage an average rating of 6.9. You can look up on more detailed customer testimonials, and feedback by filtering for a specific type of verified guest travelers down in the review section.

        What is the typical rating that past Families with older children have given to Novotel Marrakech Hivernage?

        Past families with older children that have stayed at this property have given Novotel Marrakech Hivernage an average rating of 7.0. You can check out more descriptive customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

        What is the average rating that verified Group travelers have given to Novotel Marrakech Hivernage?

        Verified group travelers that have stayed at this property have given Novotel Marrakech Hivernage an average rating of 7.5. You can look up more precise customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

        What do local travelers think about Novotel Marrakech Hivernage?

        Past local visitors that have stayed at this property have given Novotel Marrakech Hivernage an average rating of 7.7. You can look up on more in depth customer evaluations, and comments for this property down in the review section.

        Is breakfast offered at Novotel Marrakech Hivernage?

        Wake up to an exceptional buffet and continental breakfast at Novotel Marrakech Hivernage. Visitors can enjoy breakfast offered with an additional charge of 88 MAD for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the property.

        See map

        Explore the neighborhood

        What people love about Novotel Marrakech Hivernage

        • 8.8

          Excellent
          Cleanliness

          "Clean decent rooms."

          Sumana

          |

          April 14, 2023

        Overall rating:

        7.4

        Very good
        823 reviews
        Cleanliness
        8.1
        Facilities
        7.2
        Location
        8.8
        Read all reviews >
        More about Novotel Marrakech Hivernage

        More about Novotel Marrakech Hivernage

        Novotel Marrakech Hivernage

        Wake up to the wonder of Marrakech with a stay at Novotel Marrakech Hivernage, located only minutes from the heart of the city. Situated just 1.3 km from Jemaa el Fna, Novotel Marrakech Hivernage provides an easy base from which to pop out for amenities or souvenirs quickly.
        The range of services provided by Novotel Marrakech Hivernage ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides car hire services to help you find what you want in Marrakech. Parking is always available, provided by the hotel for their driving guests.
        While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment.
        Smoking is restricted to the designated smoking areas.
        Guestrooms at Novotel Marrakech Hivernage are fitted with all the amenities travelers need. The hotel provides blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms at Novotel Marrakech Hivernage include a balcony or terrace, as part of the room design. Some selected rooms have television and cable TV to keep guests entertained.
        The hotel also provides guests with a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms. Novotel Marrakech Hivernage also provides a hair dryer, toiletries and bathrobes in bathrooms for select rooms.


        Dining and things to do

        Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Novotel Marrakech Hivernage is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions. Have fun at night with your travel companions right at the hotel's bar.
        Novotel Marrakech Hivernage has vending machines that provide round-the-clock refreshment, at low cost. If you're truly selective about eating, you'll be grateful for the in-house shared kitchen available here.
        Novotel Marrakech Hivernage lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Pamper and indulge yourself with a visit to the salon. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink.
        For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Have some easy fun and maybe meet others while playing recreation activities such as horse riding. In a competitive mood? Get sporty with your travel group or other guests at the golf course on site in the hotel. Have some relaxing fun with family and friends at the games room and shared lounge and TV area.


        Around the property

        Take some time to explore Marrakech. Palácio da Bahia is located 1.7 km away, and is one of the most famous tourist spots to visit and photograph.

        Show less

        Amenities and facilities

        Very good
        Facilities

        7.2

        Languages spoken
        • English
        • Arabic
        • French
        Accessibility
        • Wheelchair accessible
        Internet access
        • Free Wi-Fi in all rooms!
        • Internet
        • Internet [LAN]
        • Internet services
        • Wi-Fi in public areas
        Things to do, ways to relax
        • Fitness center
        • Game room
        • Garden
        • Golf course [on-site]
        • Horseback riding
        • Massage
        • Spa
        • Spa/sauna
        • Swimming pool [indoor]
        • Swimming pool [outdoor]
        Cleanliness and safety
        • Anti-viral cleaning products
        • Breakfast takeaway service
        • Cashless payment service
        • Daily disinfection in all rooms
        • Daily disinfection in common areas
        • Doctor/nurse on call
        • Face coverings on staff
        • First aid kit
        • Free face masks
        • Guest rooms seal after sanitization
        • Hand sanitizer
        • Hot water linen and laundry washing
        • Hygiene certification
        • Individually-wrapped food options
        • Physical distancing of at least 1 meter
        • Professional-grade sanitizing services
        • Protective screens in common areas
        • Room sanitization opt-out available
        • Rooms sanitized between stays
        • Safe dining setup
        • Sanitized kitchen and tableware items
        • Shared stationery removed
        • Staff trained in safety protocol
        • Temperature check for guests and staff
        Dining, drinking, and snacking
        • Bar
        • Breakfast [buffet]
        • Breakfast [continental]
        • Kitchen
        • Poolside bar
        • Restaurant [halal]
        • Restaurants
        • Room service
        • Shared kitchen
        • Snack bar
        • Vending machine
        Services and conveniences
        • Air conditioning in public area
        • Concierge
        • Contactless check-in/out
        • Currency exchange
        • Daily housekeeping
        • Doorman
        • Dry cleaning
        • Elevator
        • Facilities for disabled guests
        • Food delivery
        • Heating in public area
        • Invoice provided
        • Ironing service
        • Laundry service
        • Luggage storage
        • Safety deposit boxes
        • Salon
        • Smoke-free property
        • Smoking area
        • Terrace
        • Xerox/fax in business center
        For the kids
        • Babysitting service
        • Family room
        • Kids meal
        • Swimming pool [kids]
        Access
        • Cat-friendly
        • CCTV in common areas
        • CCTV outside property
        • Check-in/out [express]
        • Dog-friendly
        • Fire extinguisher
        • Front desk [24-hour]
        • Non-smoking rooms
        • Pets allowed
        • Pets allowed for free
        • Safety/security feature
        • Security [24-hour]
        • Smoke alarms
        • Soundproof rooms
        Getting around
        • Car park [nearby]
        • Rental car
        Available in all rooms
        • Air conditioning
        • Alarm clock
        • Balcony/terrace
        • Bathtub
        • Coffee/tea maker
        • Daily housekeeping
        • Desk
        • Electric kettle
        • Fitness club privileges
        • Free bottled water
        • Hair dryer
        • Heating
        • In-room safe box
        • Interconnecting room(s) available
        • Ironing facilities
        • Laptop safe box
        • Microwave
        • Mini bar
        • Private bathroom
        • Radio
        • Refrigerator
        • Satellite/cable channels
        • Separate dining area
        • Shower
        • Sofa
        • Soundproofing
        • Telephone
        • Toiletries
        • Video game console
        • Wi-Fi [charges apply]
        • Wi-Fi [free]

        Food and dining

        Breakfast options
        • Continental
        • Halal
        • Vegetarian
        • Full English/Irish
        • Buffet
        Restaurants on site
        BAZZ' ART
        • Menu: Buffet

        Location

        Rue Haroun Errachid Quartier De L'Hivernage, Guéliz, Marrakech, Morocco, 40020
        Excellent
        Location

        8.8

        Airports
        • Marrakesh Menara Airport (RAK)
          3.1 km
        • Ouarzazate Airport (OZZ)
          129.1 km
        Public transportation
        • Marrakesh Train Station
          1.8 km
        Hospital or clinic
        • Pharmacie Et Laboratoire La Liberte
          750 m
        Shopping
        • Jemaa el Fna
          1.3 km
        Cash withdrawal
        • ATM
          410 m

        What's nearby

        Popular landmarks
        • Koutoubia Mosque and Minaret
          910 m
        • Jemaa el Fna
          1.3 km
        • Le Jardin Secret
          1.5 km
        • Saadian Tombs
          1.5 km
        • El Badi Palace
          1.6 km
        • Palácio da Bahia
          1.7 km
        • Maison de la Photographie
          2.0 km
        • Medina of Marrakesh
          2.0 km
        • Jardin Majorelle
          2.1 km
        • Medersa Ben Youssef
          5.8 km
        Nearby landmarks
        • Lawrence Bar
          90 m
        • Pool Lounge - Sofitel Marrakech
          110 m
        • Le Comptoir
          170 m
        • Le Théâtro
          230 m
        • Casino de Marrakech
          240 m
        • Le Grand Casino de la Mamounia
          440 m
        • La Casa
          530 m
        • Cyber Park Arsat Moulay Abdeslam
          530 m
        • Cyber Park
          700 m
        • Ensemble Artisanal
          740 m
        Distances shown are straight-line distances on the map. Actual travel distances may vary.

        Property policies

        Children and extra beds

        Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

        All children are welcome.

        Infant 0-2 year(s)
        Stay for free if using existing bedding.
        Baby cot/crib available upon request
        Children 3-15 year(s)
        Must use an extra bed
        If you need an extra bed, it will incur an additional charge.
        Guests 16 years and older are considered as adults
        Must use an extra bed which will incur an additional charge.
        Others
        • When booking more than 5 rooms, different policies and additional supplements may apply.

        Some helpful facts

        Check-in/Check-out
        • Check-in from14:00
        • Check-in until21:00
        • Check-out from07:00
        • Check-out until12:00
        Extras
        • Breakfast charge (unless included in room price)88 MAD

        Property announcements

        Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

        Reviews of Novotel Marrakech Hivernage from real guests

        Provided by verified guests of Agoda
        7.4
        Very good
        Cleanliness8.1
        Facilities7.2
        Location8.8
        Service7.4
        Value for money6.7
        High score for Marrakech
        Rating
        9+ Exceptional (3)
        8-9 Excellent (1)
        7-8 Very Good (3)
        6-7 Good (2)
        <6 Below Expectation (4)
        Time of the year
        Mar - May (3)
        Jun - Aug (4)
        Sep - Nov (2)
        Dec - Feb (4)
        Showing 13 verified guest comments
        5.2
        Zameer from United Kingdom
        Couple
        Superior Double Bed
        Stayed 1 night in December 2022

        ask if you have to pay for breakfast”

        spent a night at Novotel, in the morning asked Reception, if the breakfast is included and they suggested yes but you have to hurry as time ends at 11am but you can try. went to breakfast area and couple of waitresses approached and said sorry but the breakfast time is over. They asked what are you looking for anyway, So we said we need just a couple of coffees and couple of croissants, they said fine, have a seat we will bring you. They came with 2 coffees, croissants, cakes, biscuits and orange juices. We did not ask for all of that but thought they are so nice to bring us all that and were really grateful. When we were leaving they asked for the BILL... we were like wth? anyways we thought fine we needed breakfast but they asked for 260Dirhams which is like a proper main course and drinks meal price. Simply a SCAM, we paid the bill, left the hotel. Never again. TIP: Always make it clear in Marrakech, dont be impressed by the customer service like they dont want to rip you off

        Reviewed January 07, 2023

        See room deals

        10.0
        Exceptional
        Nida from United Kingdom
        Family with young children
        Superior Twin bed
        Stayed 3 nights in December 2018

        Perfect holidays”

        We were at Novotel for three nights. Our visit was made easy, relaxing and memorable because of our stay at Novotel Marrakech. Perfect location within 15 minutes you can be any where, like Airport, Menara Garden, Manera Mall, Katoubia Mosque and Jema ul Fana. Hop on Hop off bus stop was just outside the hotel. Staff was tooooooooooo good especially Mehdi, he made us feel at home. Marrakesh is lovely place and if you stay at Novotel Marrakesh you will always want to go back.

        Reviewed December 11, 2018

        See room deals

        3.6
        Mac from Philippines
        Family with teens
        Superior Twin bed
        Stayed 1 night in January 2018

        Poor Experience”

        We stayed here for 1 night and it was a very poor experience. First of all was the A/C I don't know what's the problem with it but instead of cooling the room it's heating the room so we need to open the door in the balcony. I told the staff about it but what he did was adjust the control system increasing the temperature instead of cooling it. So I guess there's a miscommunication but still very unpleasant stay because it was so warm in the room! Also, everytime I asked something from the reception like towels, soap and etc. It will take them a while to respond and sometimes I need to call their attention twice or thrice which was really irritating. I wasn't expecting this poor service from Novotel. Overall our stay was very unpleasant! The location of the hotel was good and walking distance to the Medina and Menara Mall. Also, the tiles in the bathroom looks old!

        Reviewed January 04, 2018

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        10.0
        Exceptional
        Olivier from France
        Solo traveler
        Superior Double Bed
        Stayed 1 night in July 2022

        Exceptional”

        Top !

        Reviewed May 31, 2023

        See room deals

        8.8
        Excellent
        Sumana from Malaysia
        Group
        Superior Twin bed
        Stayed 1 night in April 2023

        Decent”

        Clean decent rooms. Perfect location, the only drawback is the awful breakfast.

        Reviewed April 14, 2023

        See room deals

        6.8
        Good
        Laurence from France
        Family with teens
        Superior Double Bed
        Stayed 4 nights in August 2021

        Pas mal mais sans plus ”

        Le seul hic est l’état de saleté des abords de la piscine, transats cassés et très sales… pour le reste, personnel agréable et très bonne localisation. Petit déjeuner très bien manque le jus d’orange pressées au pays des oranges… dommage

        Reviewed August 11, 2021

        See room deals

        7.2
        Very good
        Mounia from Morocco
        Business traveler
        Superior Double Pool View
        Stayed 3 nights in June 2021

        Hôtel pratique et bien situé ”

        Facilement accessible A proximité des différents centres d intérêt de Marrakech Aménagement des chambres facilite le travail en distanciel si besoin Beaucoup de commodités à proximité

        Reviewed June 24, 2021

        See room deals

        7.6
        Very good
        nadia from France
        Couple
        Superior Twin bed
        Stayed 4 nights in January 2019

        Very good”

        super emplacement , mais avons eu problemes lors du ckeck-in et check out . Le paiement avait été fait par internet , au check in on nous a demandé le montant . J ai du insister et montrer toutes les preuves . Et au check out la meme chose : sauf que nous avions un avion a prendre ,Nous nous sommes pas laissés faire ils ont réussi a nous prendre des euros quand meme : somme petite moins de 30 euros .

        Reviewed May 13, 2019

        See room deals

        8.0
        Excellent
        Fatima from Belgium
        Group
        Superior Twin bed
        Stayed 4 nights in November 2018

        Très bien situé et personnel très sympa”

        L emplacement est parfait ! Proche de tout et très sécurisé. Le personnel est à l écoute et nous avons même eu la possibilité de bénéficier d un petit déjeuner malgré notre départ très tôt (5h).

        Reviewed November 08, 2018

        See room deals

        4.8
        Abdelkarim from France
        Solo traveler
        Superior Double Bed
        Stayed 5 nights in August 2018

        Responsable de l’accueil désagréable ”

        Je déconseille l’hôtel à cause du personnel surtout la responsable de l’accueil qui se permet de rentrer dans les chambres comme elle veut. Porte des accusations sans fondements et ne s’excuse même pas après lui avoir prouvé qu’elle avait tord. Piscine minuscule avec des serviettes déchirées. Petit déjeuner vraiment pas terrible. En résumé pour le prix je déconseille et surtout à cause du personnel.

        Reviewed August 10, 2018

        See room deals

        9.6
        Exceptional
        Tarik from France
        Business traveler
        Deluxe Balcony
        Stayed 3 nights in April 2018

        Top ”

        Un staff très très professionnelle, complètement impliquée et au service total de ses clients. Je voyage toute l’anne Dans le monde entier et je dis un grand bravo à cet hôtel qui le mérite amplement. J’ai été tout de suite bien accueilli par Mehdi à l’accueil puis le reste à suivi. Je me suis senti à l’aise tout au long des 3 jours. Je recommande vivement ! A ne pas louper

        Reviewed April 29, 2018

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        5.6
        tae from South Korea
        Solo traveler
        Superior Double Bed
        Stayed 1 night in November 2017

        이중 결재됨”

        예약시 카드결재 되었고 카드결재 되었다고 직원에게 얘기했으나 결재 되지 않았고 카드는 예약용이라고 우기며 또다시 결재하게 했음 이중 결재 됨. 직원 교육 필요하며 환불바람

        Reviewed November 24, 2017

        See room deals

        6.4
        Good
        Alvin from Singapore
        Couple
        Superior Twin bed
        Stayed 1 night in May 2023

        Other better options”

        +ve: nice pool and bar -ve: reception is rude & room is dark. Changed money at the hotel’s money changer, rate was 1Euros for 10.68Dirham on screen but was only given 1:10 because “we have no change”. What kind of money changer has no change. Bar has no smoking sign, but the bartender friends came and he allowed them to smoke indoor. Receptionist was condescending. Room’s water heater was not working, and lights were dim.

        Reviewed May 10, 2023

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