Novotel Marrakech Hivernage
Deluxe Balcony Novotel Marrakech Hivernage
Interior view Novotel Marrakech Hivernage
Interior view Novotel Marrakech Hivernage
See all 60 photos
Removed from saved list
7.5
Very good
/10
(11 reviews)See what guests said
See map
9.1
Exceptional
Location rating score
Exceptional location
  • Lawrence Bar90 m
  • Le Comptoir170 m
  • Le Théâtro230 m
  • Casino de Marrakech270 m
  • Grand Casino La Mamounia490 m
  • La Casa530 m
  • Cyber Park Arsat Moulay Abdeslam530 m
  • Cyberpark540 m
  • Ensemble Artisanal740 m
  • Paroisse des Saints Martyrs760 m
  • Free Wi-Fi

    Novotel Marrakech Hivernage

    Rue Haroun Errachid Quartier De L'Hivernage, Gueliz, Marrakech, Morocco, 40020 - See map
    "Perfect location within 15 minutes you can be any where, like Airport, Menara Garden, Manera Mall, Katoubia Mosque and Jema ul Fana."
    Nida - December 11, 2018
    Excellent cleanliness
    8.0 rating for cleanliness
    Good facilities on premise
    6.7 facilities on premise
    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Currency exchange

    • Balcony/terrace

    • Bar

    Property ranking|Compared to 4,359 Marrakech properties
    See all rankings
    Location score
    9.1/10
    Cleanliness score
    8.0/10
    Value for money score
    7.1/10
    Service score
    6.7/10
    Better than
    99
    %
    of Marrakech properties
    Better than
    99
    %
    of Marrakech properties
    Better than
    98
    %
    of Marrakech properties
    Better than
    98
    %
    of Marrakech properties
    Value for money7.1
    Location rating9.1
    Nearest airportMarrakesh Menara Airport (RAK)
    Distance to airport3.3 km

    Rooms available at Novotel Marrakech Hivernage

    Superior Double Bed
    Superior Double Bed
    ...
    • Room size: 20 m²/215 ft²
    • City view
    • 1 double bed and 1 sofa bed
    Enter dates to see prices
    Deluxe Balcony
    Deluxe Balcony
    ...
    • Room size: 20 m²/215 ft²
    • City view
    • 1 double bed and 1 sofa bed
    Enter dates to see prices
    Superior Twin bed
    Superior Twin bed
    ...
    • Room size: 20 m²/215 ft²
    • City view
    • 2 single beds and 1 sofa be...
    Enter dates to see prices
    Superior Double Pool View
    Superior Double Pool View
    ...
    • Room size: 20 m²/215 ft²
    • Pool view
    • 1 double bed
    Enter dates to see prices
    DOUBLE (TWIN/DOUBLE) STANDARD
    DOUBLE (TWIN/DOUBLE) STANDARD
    ...
    • Shower
    Enter dates to see prices
    Single Standard
    Single Standard
    ...
    • Shower
    Enter dates to see prices
    DOUBLE + EXTRA BED STANDARD
    DOUBLE + EXTRA BED STANDARD
    ...
    • Shower
    Enter dates to see prices
    Suite
    Suite
    ...
    • Separate shower/bathtub
    Enter dates to see prices
    Suite, 2 Single Beds
    Suite, 2 Single Beds
    ...
    • Separate shower/bathtub
    Enter dates to see prices
    Deluxe Double/Twin
    Deluxe Double/Twin
    ...
    • Shower
    Enter dates to see prices
    Up to 30% off with Agoda Insider Deals!

    Prices drop the moment you sign in!

    Sign in now
    More about Novotel Marrakech Hivernage

    More about Novotel Marrakech Hivernage

    An overview

    Show less

    What they offer

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Food and dining

    Restaurants on site

    BAZZ' ART
    Menu:Buffet

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

    Show less

    Some helpful facts

    Show less
    Most recent reviews for Novotel Marrakech Hivernage
    Family with young children
    Stayed 3 nights in December 2018
    Superior Twin bed
    Exceptional10.0
    Perfect holidaysWe were at Novotel for three nights. Our visit was made easy, relaxing and memorable because of our stay at Novotel Marrakech. Perfect location within 15 minutes you can be any where, like Airport, Menara Garden, Manera Mall, Katoubia Mosque and Jema ul Fana. Hop on Hop off bus stop was just outside the hotel. Staff was tooooooooooo good especially Mehdi, he made us feel at home. Marrakesh is lovely place and if you stay at Novotel Marrakesh you will always want to go back.
    Nidafrom United KingdomReviewed December 11, 2018
    Family with teens
    Stayed 1 night in January 2018
    Superior Twin bed
    Review score3.6
    Poor ExperienceWe stayed here for 1 night and it was a very poor experience. First of all was the A/C I don't know what's the problem with it but instead of cooling the room it's heating the room so we need to open the door in the balcony. I told the staff about it but what he did was adjust the control system increasing the temperature instead of cooling it. So I guess there's a miscommunication but still very unpleasant stay because it was so warm in the room! Also, everytime I asked something from the reception like towels, soap and etc. It will take them a while to respond and sometimes I need to call their attention twice or thrice which was really irritating. I wasn't expecting this poor service from Novotel. Overall our stay was very unpleasant! The location of the hotel was good and walking distance to the Medina and Menara Mall. Also, the tiles in the bathroom looks old!
    Macfrom PhilippinesReviewed January 04, 2018
    Couple
    Stayed 4 nights in January 2019
    Superior Twin bed
    Very good7.6
    Very goodsuper emplacement , mais avons eu problemes lors du ckeck-in et check out . Le paiement avait été fait par internet , au check in on nous a demandé le montant . J ai du insister et montrer toutes les preuves . Et au check out la meme chose : sauf que nous avions un avion a prendre ,Nous nous sommes pas laissés faire ils ont réussi a nous prendre des euros quand meme : somme petite moins de 30 euros .
    nadiafrom FranceReviewed May 13, 2019
    Group
    Stayed 4 nights in November 2018
    Superior Twin bed
    Excellent8.0
    Très bien situé et personnel très sympaL emplacement est parfait ! Proche de tout et très sécurisé. Le personnel est à l écoute et nous avons même eu la possibilité de bénéficier d un petit déjeuner malgré notre départ très tôt (5h).
    Fatimafrom BelgiumReviewed November 08, 2018
    Solo traveler
    Stayed 5 nights in August 2018
    Superior Double Bed
    Review score4.8
    Responsable de l’accueil désagréable Je déconseille l’hôtel à cause du personnel surtout la responsable de l’accueil qui se permet de rentrer dans les chambres comme elle veut. Porte des accusations sans fondements et ne s’excuse même pas après lui avoir prouvé qu’elle avait tord. Piscine minuscule avec des serviettes déchirées. Petit déjeuner vraiment pas terrible. En résumé pour le prix je déconseille et surtout à cause du personnel.
    Abdelkarimfrom FranceReviewed August 10, 2018

    Reviews of Novotel Marrakech Hivernage from real guests

    Overall rating
    7.4
    Very good
    From 739 reviews
    Provided by verified guests of
    Agoda Reviews (11)Booking.com Reviews (728)
    Rating via Agoda7.5
    /
    10
    Very good
    Cleanliness8.0
    Facilities6.7
    Location9.1
    Service6.7
    Value for money7.1
    High score for Marrakech
    Rating
    9+ Exceptional (2)
    8-9 Excellent (0)
    7-8 Very Good (2)
    6-7 Good (0)
    <6 Below Expectation (3)
    Time of the year
    Mar - May (1)
    Jun - Aug (1)
    Sep - Nov (2)
    Dec - Feb (3)
    All guests (11)
    All room types
    All languages
    Showing 7 verified guest comments
    10.0
    Exceptional
    Nida from United Kingdom
    Family with young children
    Superior Twin bed
    Stayed 3 nights in December 2018

    Perfect holidays”

    We were at Novotel for three nights. Our visit was made easy, relaxing and memorable because of our stay at Novotel Marrakech. Perfect location within 15 minutes you can be any where, like Airport, Menara Garden, Manera Mall, Katoubia Mosque and Jema ul Fana. Hop on Hop off bus stop was just outside the hotel. Staff was tooooooooooo good especially Mehdi, he made us feel at home. Marrakesh is lovely place and if you stay at Novotel Marrakesh you will always want to go back.

    Reviewed December 11, 2018
    3.6
    Mac from Philippines
    Family with teens
    Superior Twin bed
    Stayed 1 night in January 2018

    Poor Experience”

    We stayed here for 1 night and it was a very poor experience. First of all was the A/C I don't know what's the problem with it but instead of cooling the room it's heating the room so we need to open the door in the balcony. I told the staff about it but what he did was adjust the control system increasing the temperature instead of cooling it. So I guess there's a miscommunication but still very unpleasant stay because it was so warm in the room! Also, everytime I asked something from the reception like towels, soap and etc. It will take them a while to respond and sometimes I need to call their attention twice or thrice which was really irritating. I wasn't expecting this poor service from Novotel. Overall our stay was very unpleasant! The location of the hotel was good and walking distance to the Medina and Menara Mall. Also, the tiles in the bathroom looks old!

    Reviewed January 04, 2018
    7.6
    Very good
    nadia from France
    Couple
    Superior Twin bed
    Stayed 4 nights in January 2019

    Very good”

    super emplacement , mais avons eu problemes lors du ckeck-in et check out . Le paiement avait été fait par internet , au check in on nous a demandé le montant . J ai du insister et montrer toutes les preuves . Et au check out la meme chose : sauf que nous avions un avion a prendre ,Nous nous sommes pas laissés faire ils ont réussi a nous prendre des euros quand meme : somme petite moins de 30 euros .

    Reviewed May 13, 2019
    8.0
    Excellent
    Fatima from Belgium
    Group
    Superior Twin bed
    Stayed 4 nights in November 2018

    Très bien situé et personnel très sympa”

    L emplacement est parfait ! Proche de tout et très sécurisé. Le personnel est à l écoute et nous avons même eu la possibilité de bénéficier d un petit déjeuner malgré notre départ très tôt (5h).

    Reviewed November 08, 2018
    4.8
    Abdelkarim from France
    Solo traveler
    Superior Double Bed
    Stayed 5 nights in August 2018

    Responsable de l’accueil désagréable ”

    Je déconseille l’hôtel à cause du personnel surtout la responsable de l’accueil qui se permet de rentrer dans les chambres comme elle veut. Porte des accusations sans fondements et ne s’excuse même pas après lui avoir prouvé qu’elle avait tord. Piscine minuscule avec des serviettes déchirées. Petit déjeuner vraiment pas terrible. En résumé pour le prix je déconseille et surtout à cause du personnel.

    Reviewed August 10, 2018
    9.6
    Exceptional
    Tarik from France
    Business traveler
    Deluxe Balcony
    Stayed 3 nights in April 2018

    Top ”

    Un staff très très professionnelle, complètement impliquée et au service total de ses clients. Je voyage toute l’anne Dans le monde entier et je dis un grand bravo à cet hôtel qui le mérite amplement. J’ai été tout de suite bien accueilli par Mehdi à l’accueil puis le reste à suivi. Je me suis senti à l’aise tout au long des 3 jours. Je recommande vivement ! A ne pas louper

    Reviewed April 29, 2018
    5.6
    tae from South Korea
    Solo traveler
    Superior Double Bed
    Stayed 1 night in November 2017

    이중 결재됨”

    예약시 카드결재 되었고 카드결재 되었다고 직원에게 얘기했으나 결재 되지 않았고 카드는 예약용이라고 우기며 또다시 결재하게 했음 이중 결재 됨. 직원 교육 필요하며 환불바람

    Reviewed November 24, 2017
    This is a popular property. Don't miss out!

    Back to search results

    Back to room choices

    |

    Dismiss

    Novotel Marrakech Hivernage
    |Very good 7.5
    ×
    Check in. Step out.
    Experiences on Agoda. Because your room is just the beginning.

    • Exceptional location
    • Cyber Park Arsat Moulay Abdeslam