8.2

Excellent
/10
(5,387 reviews)See what guests said
Highly rated by guests – 81% would recommend
Highly rated by guests – 81% would recommend
Housekeeping453
Breakfast153
Shops84
See map

8.4

Excellent

Location rating score

Excellent location - 920 meters from city center
Parking
Available
Popular landmarks
A Famosa Fort 630 m
St. Paul's Hill & Church (Bukit St. Paul) 690 m
Menara Taming Sari 810 m
Christ Church 870 m
Red Square (Dutch Square) 900 m
Stadthuys 900 m
Jonker Street Night Market 980 m
Chinatown - Melaka 1.0 km
Baba & Nyonya Heritage Museum 1.1 km
The Huskitory 6.3 km
Nearby landmarks
Viva care 120 m
Surf Zone 140 m
Eco Bike Tour 150 m
Fenix Internet Centre 150 m
Carrefour Melaka 200 m
Dataran Pahlawan Melaka Megamall 250 m
Mahkota Medical Centre 260 m
Illusion 3D Art Museum Melaka 280 m
Golden Famosa 300 m
Mahkota Medical Center 330 m
Melaka

"Overall cleanliness is good and comfortable bed."

Heng - January 15, 2020
Executive Room With Lounge Access Melaka
Swimming pool [outdoor] Melaka
Fitness center Melaka
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Removed from saved list
Free Wi-Fi

Melaka

Jalan Melaka Raya 2, Melaka Raya, Malacca, Malaysia, 75000 - See map
Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Sauna
Steamroom
Workout and Leisure
Fitness center
Swimming pool [outdoor]
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Sauna

  • Steamroom

  • Daily housekeeping

Your dates are popular among travelersUsers are booking a place in Malacca every 3 minutes on Agoda.com
Value for money8.1
Distance to city center2.7 km
Location rating8.4
Nearest airportMalacca International Airport (MKZ)
Distance to airport8.7 km

Rooms available at Melaka

Excellent
Room comfort & quality
8.5
Executive Suite King
...
  • Room size: 56 m²/603 ft²
  • Sea view
  • 1 king bed
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Superior King Room
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed
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Executive Room With Lounge Access
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed
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Superior Room - 2 Single Beds
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds
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Executive King Bed Room
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Melaka?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Melaka?

Melaka is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 300 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Melaka has a car park right on site for maximum convenience. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Malacca with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Melaka?

Wake up to a great buffet breakfast at Melaka. Adults can enjoy breakfast offered with an additional charge of 42 MYR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Melaka?

Melaka features an on-site restaurant for your dining convenience. International cuisine is available for guests. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Melaka?

You may choose an indoor venue for your special gathering. Large events and gatherings such as private events can be hosted at Melaka.

Can business events be hosted at Melaka?

On-site venues and convenient event services make Melaka an ideal choice for hosting events such as corporate events and meetings. The 5 venues can accommodate up to 45 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Melaka?

Melaka does not permit smoking in any of its rooms or indoor areas.

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Explore the neighborhood

What people love about Melaka

  • 9.2

    Exceptional
    Staff 

    "Staff was friendly and very helpful."

    Arif

    |

    June 15, 2020

  • 9.2

    Exceptional
    Staff 

    "the staff are very helpful though."

    Grace

    |

    January 19, 2020

  • 9.2

    Exceptional
    Location

    "There are a lot of eatery places."

    Azwani

    |

    March 12, 2020

Property ranking|Compared to 2,158 Malacca properties
See all rankings
Room comfort score
8.5/10
Room size
34 sqm.
Location score
8.4/10
Cleanliness score
8.3/10
Better than
98
%
of Malacca properties
Bigger than
95
%
of Malacca properties
Better than
93
%
of Malacca properties
Better than
93
%
of Malacca properties
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Overall rating:

8.2

Excellent
5,387 reviews
Cleanliness
8.3
Facilities
7.9
Location
8.4
Read all reviews >
What travelers say they love:
All staff friendly, clean and good facilities
Muhammad from Malaysia
Couple
More about Melaka

More about Melaka

Nestled in the heart of Melaka Raya, Melaka is an ideal place from which to discover Melaka. This 4-star property is only 145 kilometers away from the airport, as well as offering a convenient location from which to enjoy the city's top attractions and must-see destinations.

First-rate hotel services and facilities await each guest of Melaka, including on-site features like a 24-hour security, free Wi-Fi in all rooms, daily housekeeping, wheelchair access, and a 24-hour front desk.

Step into one of the many inviting rooms and escape the stresses of the day with a wide range of amenities such as air conditioning, wake-up service, a desk, a mini bar, and even soundproofing which can be found in some rooms. The hotel offers fantastic facilities including a fitness center and an outdoor pool, perfect for those who'd like to unwind after an action-packed day in the city. Melaka is an ideal place of stay for travelers seeking charm, comfort and convenience in this city.

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Most talked about facilities

Breakfast

333 mentions

Housekeeping

309 mentions

Swimming Pool

118 mentions

Food & Dining

63 mentions

What they offer

9.2

Exceptional

"Secure multistorey carpark is very good."

LESLIE

|

March 12, 2020

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Asian
Continental
Halal

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Melaka from real guests

Provided by verified guests of Agoda
8.2
/
10
Cleanliness8.3
Facilities7.9
Location8.4
Room comfort and quality8.5
Service8.0
Value for money8.1
High score for Malacca
Rating
9+ Exceptional (748)
8-9 Excellent (428)
7-8 Very Good (778)
6-7 Good (212)
<6 Below Expectation (324)
Time of the year
Mar - May (494)
Jun - Aug (599)
Sep - Nov (700)
Dec - Feb (697)
Don't miss out!Users are booking a place in Malacca every 3 minutes on Agoda.com
All guests (5387)
All room types
All languages

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Showing 2490 verified guest comments
12345
9.2
Exceptional
Yong from Malaysia
Couple
Stayed 1 night in May 2016

Great hotel at a very central location”

Novotel Melaka is situated in a very central location of Melaka Raya. Surrounding the hotels are many shophouses from convenience store, to restaurants and massages. However this also contributes to the high volume of traffic in the area. Parking is provided free of charge to hotel room guest. Encountered a slight problem with my check in but was resolved then. However do take note that there are a lot of tour buses here and that might slow down your check in. Hotel rooms are of a decent size and comfortable. Ample storage space for your belongings is available, and also power points which comes with a USB charger which is a plus point. TV channels are enough but very blur due to signal degradation. Beds are firm enough to my liking, and pillows are great too. The toilet and shower is good and very comfortable. There is a transparent glass panel at the showers, good if you are a couple, but if you are a family or business traveller there is a motor worked blind to cover the glass which is good. Buffet breakfast spread is good, but should be refilled more quickly. Restaurant staffs are clearly overworked and understaffed and needs more training. Asked for warm water but was given an ice cold one instead. All in all a good and comfortable stay

Reviewed May 17, 2016

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10.0
Exceptional
Rishwaraj from Malaysia
Couple
Superior King Room
Stayed 1 night in September 2016

Best Stay in Melaka”

As a regular traveler to Melaka, this is by far the best hotel that I have stayed in Melaka. The room is spacious, clean with comfortable bed and a window with fantastic view of the Melaka Straits. The couch by the window is a perfect touch to enjoy the sea-view. The washroom is spacious and divided into its individual components: toilet, bath and wash. The glass bathroom is a unique touch. The facilities provided such as the pool and the gym is also excellent. The hotel is also located quite near to Dataran Pahlawan (about 10 minutes or less of walking) though it is better to have a car if you want to move around. The only issue I had with the room given to me was the washroom: upon checking in, I realized that the wash basin is clogged and later that day there was some issue with the water heater for shower. Both this issues were rectified with relative efficiency by the staff. I would definitely stay here again.

Reviewed September 26, 2016

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9.2
Exceptional
Grace from Malaysia
Business traveler
Superior King Room
Stayed 3 nights in December 2019

Chic Modern Hotel with Perfect Location”

Hotel is situated right in the heart of town, with plenty of eateries surrounding it. It is situated in Melaka Raya though, and food there is overpriced. Very comfortable room with a huge bathroom and branded toiletries. I love how the shower water and tap water heats up very fast and is very sensitive to the turning of the tap. Staff are all good except for the check-in staff who was a bit condescending and check-in process is slow, and I am not sure what happened but my room number was not put into the breakfast list so I couldn't get in at first that day, which I suspected was the check-in staff's mistake. He only collected RM2 for heritage charge and another RM4 was collected during check-out, probably because he thought I was only staying 1 night. The staff controlling the breakfast flow was very helpful and let me in though. There are plenty of parking spots, but to get the free parking pass you have to leave a RM30 deposit. A very comfortable stay.

Reviewed December 21, 2019

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9.2
Exceptional
Carol from New Zealand
Couple
Superior King Room
Stayed 3 nights in October 2016

A special birthday surprise from Novotel”

It was my husband's birthday whilst we were in Melaka and Novotel made a cake for him which was a lovely touch, big thumbs up Novotel! Enjoyed our stay there, Melaka is a small place and it was easy to get around from the hotel's location. Our first breakfast was a little crazy, but that was due to some of the tourist's staying at that time, a few coach party groups with lack of consideration for other people. Two trays of fresh fruit were brought out and three people pushed in front of me, the last one of them actually tipping all the remaining fruit onto their own plates right in front of me, very rude. After that we went down to breakfast early and it was great, with ample choice (including GF bread and muffins) Nice bedroom which had a glass panelled shower looking into the bedroom (there was a blind for anyone requiring more privacy) Pool and gym area really quiet each time we went, but that suited us just fine! Very happy with this hotel choice for Melaka.

Reviewed November 10, 2016

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9.2
Exceptional
Ahmad from Malaysia
Family with teens
Stayed 1 night in July 2016

Nice hotel, good location, reasonable rates.”

Booked two rooms and we had a pleasant stay here. The car park is one of the best I've been to. Easy to access, airy, well-lit and with good security. The lobby is also VERY nice. It is categorised as 'only' a 4-star hotel. But Novotel is definitely way up there. We had standard rooms, not Executive or Suite, but these were more than good enough. Comfortable mattresses and pillows, and the bathroom was very clean. I wasn't aware when I booked, but Novotel is within walking distance to the classy malls. Not to mention various banks and ATMs. Get a room with a view of the Straits of Malacca and you've gotten added value. I'm giving only four stars because we didn't get the chance to try out the dining, and the various facilities. Maybe next time, because I will surely stay here again when in Melaka.

Reviewed July 24, 2016

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10.0
Exceptional
Rhern from Singapore
Solo traveler
Superior King Room
Stayed 3 nights in September 2016

Novotel Melaka”

1) Location: Right next to The Straits Hotel & Suites. 5 mins walk to the Mahkota Parade & Dataran Pahlawan Melaka Megamall. Lots of eateries like Tony Roma's, KFC, Macdonalds, Pizza Hut, Nadeje Cake Shop and Seleria Food Court on Level 3 of Mahkota Parade. In the evening, there a few eateries open for dinner till late night supper just opposite the hotel. Serving Chinese Food, satay and other muslim eateries around the vicinity. 2) Jonker Street: Walking to Jonker Street from the hotel takes about 15 to 20 mins depending on how fast you walk. The food only open on Fri, Sat & Sun evening. During the day, you can take a walk around the area to look at the preserved buildings and get to taste some of the local Nonya Kueh. Breakfast spread at the hotel have varieties of food to start your day. Will return to stay at Novotel Melaka. Check in & out is speedy. Stayed 4 nights there and happen to be during the Malaysia Public Holiday. Be expected the waiting time for the lifts especially during peak hours will takes a little longer.

Reviewed September 19, 2016

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10.0
Exceptional
Nazihah from Malaysia
Family with young children
Executive King Bed Room
Stayed 1 night in February 2016

Novotel Melaka is the best place to stay”

We choose Novotel Melaka at the last minute planning during the CNY break. The room size a bit congested; however it fulfill with all the automatic switch button. We can make our coffee by our own as they provide the coffee maker machine in the room. My children love their swimming pool. Well organized and child-friendly pool. Other than swimming pool, the hotel also provide gym and kids room for the guest. The location also superb as it just walking distance to Dataran Pahlawan. Easy to get local/international food as many restaurant/hawker stall nearby to the hotel. We would be happy to stay at Novotel Melaka again!

Reviewed February 26, 2016

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9.3
Exceptional
Lucas from Malaysia
Couple
Superior King Room
Stayed 2 nights in November 2015

Wonderful service, ambience and value for money. ”

Polite-always staff, nice room, nice pool, nice building

Good location and nearby got lots of shops. Walking distance to main city shopping malls. Staff are polite, and always, if you encounter any difficulties, they will serve you right a way and polite always! Only thing is the curtain of the room between the bathroom and the bedroom, the design seems like doesn't match with the curtain and doesn't work properly sometimes, and the staff just switch the room for me, speedy enough. The gym is good enough with basic equipments. Got sauna. The pool is simple and nice, and to match with the building, it looks good! Probably this building is still new? Keep it up and maintain it, haha! Overall is a wonderful stay at Novotel Melaka, requested for high floor and they did it, with sea view some more. Will consider to stay again and will definitely share with friends that would like to visit Melaka. Good job!

Reviewed November 05, 2015

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9.6
Exceptional
Lu from Malaysia
Business traveler
Stayed 2 nights in May 2017

The best in melaka town”

Room is big and clean. All the things are new and in good condition. Nice hot rain shower Good location, in the melaka raya Services is good and attentive Breakfast are good and they do serve freshly grinded coffee. As frequent traveler to melaka, this is among the best in melaka town

Reviewed May 09, 2017

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8.8
Excellent
Mrs from Singapore
Family with young children
Superior King Room
Stayed 2 nights in August 2019

Highly Recommended”

- Location: near to many eateries and within walking distance to the shopping areas (Mahkota Parade and Dataran Pahlawan). - Room: spacious, clean and nicely decorated. The toilet/shower area is big. - Bed: clean, big and comfortable. The only downside was the pillows are too soft. - Pool: big and clean with plenty of sitting area. Separate pool area for children (with slides and playround next to it). - Breakfast Buffet: many varieties of food which changes daily and most importantly tastes good. - Staff: we would like to express our thank you to Revin (from the front office/reception) for making the start of our trip a wonderful one. She was attending to another guest while we were queuing at her counter. She politely informed us with a smile to give her some time. She made our check-in a breeze and was very friendly at all times while attending to our queries. We have enjoyed our stay at Novotel Melaka and will definitely choose to stay here again.

Reviewed August 13, 2019

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9.6
Exceptional
Nor from Singapore
Family with young children
Executive King Bed Room
Stayed 2 nights in December 2018

Worth my stay in Melaka!”

I arrived Melaka late on that day. HAZIQ who attended me at the check-in counter was very patient and explained everything clearly to me. I guess this hotel will be good for tourist who are speak less Malay or not at all. The staff at the lobby spoke good English. I would like to compliment Haziq. He helped me and family to push our luggage up. Very well mannered. I am very petty about toilet. Its clean. Divided to 3 partitions. Towels are clean as well. Room is quite small if you have small kids that love moving around.... but sufficient for me. There is a small chiller in the executive room. I had a nice view which facing the sea. For those who are driving, hotel has a shared carpark with the hotel next to it. And you can request for a season parking, refundable deposit of RM30.00. My mum's room had a powertrip in one of the morning. I would like to thank the 2 cleaners on service for level 16. I did not see their name. But they were quick to call for maintenance to come eventhough they were busy cleaning other rooms. Maintenance also able to rectify the problem fast. Thank you! Overall, the stay is more than satisfaction.

Reviewed December 11, 2018

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9.2
Exceptional
Su from Malaysia
Business traveler
Stayed 1 night in July 2016

New, comfortable, clean room”

Excellent service from staff at both reception and breakfast place. Pool is rectangular and nice for a morning swim. Located in Melaka Raya, a short walk (~5min) to Dataran Pahlawan. Room is just nice in size with a queen bed. One point to note is the bathroom door has no lock though it is very nicely designed.

Reviewed August 04, 2016

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10.0
Exceptional
Rahayu from Malaysia
Family with young children
Stayed 1 night in January 2017

the best service”

we got a very nice and clean room,and quite spacious.and i did chat with the receptionist while check in tht im coming to melaka fo my son's bday trip and unexpectadly the next morning we got a surprise ring bell in our room n surprisingly the staff named ida n a guy surprised our son with a cake!such a sweetie.and not to forget they have spacious playroom at the lobby to distract our son while we're checkin-in and checkin-out.will definitely come again!tqsm novotel melaka for the hospitality.

Reviewed January 05, 2017

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8.8
Excellent
Rosa from Singapore
Family with young children
Superior King Room
Stayed 1 night in December 2015

New hotel with great clean rooms”

I redeemed my Agoda points for a short 1 night stay at the hotel for a quick getaway with my hubby and kid. Location is great - walking distance to restaurants and shopping. There is a kids club which my son quite like. The swimming pool is nice too and clean. The room is very comfortable and everything was very new. Only downside is the breakfast which was too crowded and they ran out of food and there was not enough staff to clean the tables even after guests left. Many customers complained. Except for breakfast, we enjoyed our stay at the Novotel Melaka very much!

Reviewed November 15, 2016

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7.7
Very good
Chloe from Malaysia
Couple
Executive King Bed Room
Stayed 2 nights in November 2015

Pleasant stay and worth the money”

Strategic location, spacious room and responsive staffs

We went to Melaka for a short getaway and stayed 2 nights. The hotel location is fantastic where you can easily access to some of the famous dishes that is a must try when you visit Melaka. The staffs are very helpful and they manage your checking in/out without any delay (especially after few hours drive from Ipoh to Melaka). The executive room is spacious and worth the money. However, every now and then we can hear the rain shower running from the room above us or some of the kids laughing sound from the room next door. The hotel will need to improve on this so that the guests will not be disturbed by the noise. Another thing that we think the hotel will need to improve is on the parking ticket waiver for the hotel guests. Since the parking area is not on the basement, we will need to go down to the lobby to have the parking ticket waived and wait for another round of lift to get to 2nd floor where we parked our car. It's a bit annoying sometimes especially during the peak hours where it takes time to wait for the lift. The food served in the restaurant taste good and the staffs are very patient in explaining some of the menu to its guests. This hotel will definitely the best choice for you if you wish to try some of the famous food in Melaka such as the chicken ball rice, nyonya cuisine and café for some night time chatting with friends. The famous nyonya restaurant named Makko is just behind the hotel and it just take you 10 min walk to reach the restaurant. There is also café around the hotel which is just walking distance.

Reviewed November 30, 2015

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9.6
Exceptional
Chi from Singapore
Couple
Superior King Room
Stayed 2 nights in December 2016

Very convenient location and a nice hotel overall”

The hotel is located within 3 minutes walk to Melaka Megamall (Dataran Pahhlawan) and Mahkota Parade, which are the two largest shopping malls in Melacca. There are also lots of eateries nearby, especially worth mentioning is the famous Chinese restaurant by the name of ZhongTai, which is just 100 meters away from the hotel. The food there is highly recommended. The room rate includes free buffet breakfast for two. The standard of the buffet breakfast is very good, with a wide variety of local and western dishes to choose. The room is reasonably big with a king size bed. Cleanliness achieves top score. The only small drawback is the limited number of TV channels. But you won't spend too much time on watching TV inside the room anyway.

Reviewed December 28, 2016

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9.2
Exceptional
Noradilin from Singapore
Couple
Superior King Room
Stayed 2 nights in July 2019

Impeccable hotel”

We are torn between Novotel or Ramada Plaza because of the multiple movies in Ramada but decided to stay at Novotel just to try it out.We didn’t regret our choice!Staffs were so polite,attentive and room clean and location was super.will definitely stay here again next time we visit Melaka!

Reviewed July 25, 2019

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9.6
Exceptional
Muhammad from Malaysia
Family with teens
Stayed 1 night in December 2018

Professional and courteous staff”

I found the hotel to be generally well maintained and are quick to respond to your needs upon request. The front desk were very helpful and efficient when dealing with me. Breakfast can probably be improved upon in terms of quality, not that I am saying it was bad. It just has room for improvement. The hotel is very conveniently located if exploring Melaka is your thing.

Reviewed December 20, 2018

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10.0
Exceptional
TAN from Singapore
Business traveler
Superior Room - 2 Single Beds
Stayed 3 nights in January 2018

Exceptional”

Was there for company retreat. Novotel staffs was awesome!! I would like to specially thank Velicia from accor spore, and also Pin Pin & team from Novotel Melaka. Hotel staffs are always smiling and approachable (front counter, restaurant, logistic, ballroom staff etc) & never say NO to our request. A very pleasant stay with you... Sincere gratitude and appreciation to each & everyone of you from Novotel Melaka.

Reviewed January 12, 2018

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9.2
Exceptional
Miriam from Malaysia
Group
Superior King Room
Stayed 1 night in October 2019

Exceptional Stay!”

Second time staying in Novotel Melaka, had the most wonderful rest after a long day of sightseeing. Hotel location near main attractions (Jonker walk, Red house, Pahlawan Mall etc). Exceptional cleanliness, definitely will be back again!

Reviewed October 30, 2019

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