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Novotel Melbourne on Collins
Novotel Melbourne on Collins
Novotel Melbourne on Collins
Novotel Melbourne on Collins
Novotel Melbourne on Collins
Novotel Melbourne on Collins
Novotel Melbourne on Collins

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8.4

Excellent

1,906 reviews

1,906 reviews

Housekeeping29
Breakfast13
Shops5
See map

9.3

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Saba

30 m

The Butterfly Club

30 m

Block Arcade

40 m

Chocolate Secret

40 m

Collins Street

40 m

Popular landmarks
Eureka Skydeck

650 m

National Gallery of Victoria

840 m

SEA LIFE Melbourne Aquarium

850 m

Queen Victoria Market

1.2 km

Melbourne Museum

1.5 km

Closest landmarks
Collins St Medical Center

60 m

Mulqueeny Pharmacy

80 m

Haigh's Chocolates Block Arcade

90 m

Fruit Addicts

90 m

Smooth Australia

90 m

Novotel Melbourne on Collins

270 Collins Street, Melbourne CBD, Melbourne, Australia, 3000 - See map

Make your best journey to Melbourne with the promised standard of ALLSAFE, and enjoy free Wi-Fi in all rooms. It's centrally located in Melbourne CBD only 320 m from public transport, so that you'll have easy access to local areas. Don't leave before paying a visit to the famous Royal Botanic Gardens Victoria. Rated with 4.5 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.

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Highlights

Located in heart of Melbourne

Check-in [24-hour]

Excellent breakfast

190 meters to public transportation

Inside city center

ALLSAFE

Your Health and Safety are our Absolute Priority

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information."

Facilities

Front desk [24-hour]

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Fitness center

Check-in/out [express]

Luggage storage

This property is in high demand!

3 travelers have booked today.

Value for money7.8
Distance to city center0 Km
Location rating9.3
Nearest airportEssendon Airport (MEB)
Distance to airport11.5 km

Rooms available at Novotel Melbourne on Collins

Excellent
Room comfort & quality

8.3

Junior Suite 1 King Bed
...
  • Room size: 39 m²/420 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Family Suite 1 King 2 Twin Beds
...
  • Room size: 48 m²/517 ft²
  • Non-smoking
  • 1 king bed & 2 single beds ...
Enter dates to see prices
Deluxe 2 Double Bed
...
  • Room size: 27 m²/291 ft²
  • Non-smoking
  • 2 double beds
Enter dates to see prices
Standard Queen Room
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Deluxe 1 King Bed
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Standard 2 Single beds
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Executive Hot Deal
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 double bed and 1 sofa bed
Enter dates to see prices
Double Standard Hot Deal
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Accessible Room 1 King Bed
...
  • Shower
  • 1 king bed or 1 double bed
Enter dates to see prices
Standard Hot Deal Queen Bed
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Novotel Melbourne on Collins have a hot tub?

A hot tub is one of the facilities available at Novotel Melbourne On Collins Hotel.

What time is check-in and check-out at Novotel Melbourne on Collins?

Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Novotel Melbourne on Collins?

For those who wish to drive their own cars, Novotel Melbourne on Collins has a car park that's close to the hotel. Parking is available for a fee of 49 AUD per day. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Melbourne with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Novotel Melbourne on Collins?

Wake up to a great continental breakfast at Novotel Melbourne on Collins. Adults can enjoy breakfast offered with an additional charge of 35 AUD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Novotel Melbourne on Collins?

Novotel Melbourne on Collins features an on-site restaurant for your dining convenience.

Can special events be hosted at Novotel Melbourne on Collins?

Audio-visual equipment service is offered to help your event go smoothly.

What is the smoking policy at Novotel Melbourne on Collins?

Novotel Melbourne on Collins does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Novotel Melbourne on Collins?

The closest train, metro, or bus station is Yarra Trams, 190 m away from Novotel Melbourne on Collins.

What restaurants are nearby Novotel Melbourne on Collins?

Novotel Melbourne on Collins is located in Melbourne CBD, famous for good restaurants such as La Scala Ristorante Italiano, A Taste Of Asia and Boost Juice.

What popular shopping places are close to Novotel Melbourne on Collins?

Located in the Melbourne CBD area, Novotel Melbourne on Collins is close to great shopping choices like Block Arcade, Melbourne Central and DFO South Wharf.

What are popular attractions near Novotel Melbourne on Collins?

Guests at Novotel Melbourne on Collins can easily visit Eureka Skydeck, National Gallery of Victoria and SEA LIFE Melbourne Aquarium located in the Melbourne CBD area.

What popular natural sightseeing spots are close to Novotel Melbourne on Collins?

Novotel Melbourne on Collins is located in the Melbourne CBD area, which is famous for natural sightseeing destinations such as Richmond Rowing Club, Mercantile Rowing Club and Melbourne Grammar Rowing Club.

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Explore the neighborhood

What people love about Novotel Melbourne on Collins

  • 7.6

    Very good
    Spaciousness

    "Hotel was great, room is very spacious and bathroom is clean."

    John

    |

    August 6, 2022

  • 10

    Exceptional

    "Would definitely stay again …."

    Carly

    |

    August 4, 2022

  • 8

    Very good
    Location

    "Good location with carpark a short distance away."

    Linda

    |

    July 18, 2022

Overall rating:

8.4

Excellent
1,906 reviews
Cleanliness
8.3
Facilities
7.7
Location
9.3
Read all reviews >
What travelers say they love:
Shops and eateries conveniently right there.
Julie from Australia
Couple
More about Novotel Melbourne on Collins

More about Novotel Melbourne on Collins

Novotel Melbourne on Collins

For travelers who want to take in the sights and sounds of Melbourne, Novotel Melbourne on Collins is the perfect choice. Its convenient location right in the city center allows you more time to see all that Melbourne has to offer. Enjoy more possibilities on your vacation at Novotel Melbourne on Collins, with its convenient location just 1.8 km from the Royal Botanic Gardens Victoria. Did you know? Flinders Street Railway Station is just 320 m away, putting you incredibly close to one of the city's transportation systems.
At Novotel Melbourne on Collins, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Exploring Melbourne is made even more convenient with the taxi and car hire services available at the hotel. For those driving their own car, parking is available for guests.
Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Novotel Melbourne on Collins.
For health reasons, smoking is not permitted anywhere inside the hotel.
All rooms at Novotel Melbourne on Collins are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. For a bit of entertainment, guests will find daily newspaper, television, in-room video streaming and cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator, a coffee or tea maker, instant coffee, instant tea and mini bar are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Novotel Melbourne on Collins. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
At Novotel Melbourne on Collins you can even have groceries delivered to your room with their convenient service.
Enjoy the countless activities offered at Novotel Melbourne on Collins. A relaxing end to every day is possible with a visit to the hot tub and spa. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility.
Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.


Around the property

Don't miss out on all that Melbourne has to offer! Cheer on the local team at Melbourne Cricket Ground (MCG) located 1.6 km away, or just buy some authentic gear and memorabilia to show your support. Be sure to stop by Eureka Skydeck located 640 m away, one of the most famous of all local landmarks.

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Amenities and facilities
Very good
Facilities

7.7

Most talked about facilities

Housekeeping

51 mentions

Breakfast

34 mentions

Internet

14 mentions

Swimming Pool

10 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Filipino
  • French
  • German
  • Korean
  • Portuguese
  • Russian
  • Spanish

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Hot tub
  • Spa
  • Swimming pool [indoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Grocery delivery
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids meal

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Bicycle parking
  • Car park [charges apply]
  • Car park [nearby]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Available in all rooms

  • Accessible by elevator
  • Adapter
  • Air conditioning
  • Alarm clock
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Desk
  • Fitness club privileges
  • Free bottled water
  • Hair dryer
  • Hand sanitizer
  • Heating
  • In-room safe box
  • Ironing facilities
  • Laptop safe box
  • Linens
  • Mini bar
  • Pool facilities
  • Private bathroom
  • Radio
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Sleep comfort items
  • Smoke detector
  • Socket near the bed
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wine glasses
Food and dining
Breakfast options
  • Asian
  • Continental
  • Vegetarian
  • Vegan
  • Full English/Irish
  • Gluten-free
Restaurants on site

Lane Restaurant

  • Cuisine: Australian
  • Menu: Buffet, A-la-carte
Location
270 Collins Street, Melbourne CBD, Melbourne, Australia, 3000
Exceptional
Location

9.3

Airports

  • Essendon Airport (MEB)
    11.5 km
  • Melbourne Airport (MEL)
    19.6 km 31 min drive

Public transportation

  • Yarra Trams
    190 m
  • City Circle Tram
    220 m

Hospital or clinic

  • Collins St Medical Center
    60 m

Shopping

  • Block Arcade
    40 m 1 min walk

Convenience store

  • City Convenience Store
    150 m 5 min drive

Cash withdrawal

  • ATM
    50 m 1 min drive
What's nearby

Popular landmarks

  • Block Arcade
    40 m
  • Eureka Skydeck
    650 m
  • National Gallery of Victoria
    840 m
  • SEA LIFE Melbourne Aquarium
    850 m
  • Queen Victoria Market
    1.2 km
  • Melbourne Museum
    1.5 km
  • Melbourne Cricket Ground (MCG)
    1.7 km
  • Shrine of Remembrance
    1.8 km
  • Royal Botanic Gardens Victoria
    1.8 km
  • Melbourne Zoo
    3.7 km

Nearby landmarks

  • Saba
    30 m
  • The Butterfly Club
    30 m
  • Block Arcade
    40 m
  • Chocolate Secret
    40 m
  • Collins Street
    40 m
  • Foreign Language Bookshop
    60 m
  • Bison Shop
    60 m
  • Collins St Medical Center
    60 m
  • Claude Maus Shop
    80 m
  • Mulqueeny Pharmacy
    80 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-15 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 16 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until11:00

Getting around

  • Distance from city center0 Km
  • Travel time to airport (minutes)40

Extras

  • Breakfast charge (unless included in room price)35 AUD
  • Daily Internet/Wi-Fi fee10 AUD

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors9
  • Number of restaurants1
  • Number of rooms 380
  • Room voltage240
  • Year property opened1992
  • Most recent renovation2014

Parking

  • Daily parking fee49 AUD
Property announcements

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Novotel Melbourne on Collins from real guests

Provided by verified guests of Agoda
8.3
/
10
Cleanliness8.3
Facilities7.7
Location9.3
Room comfort and quality8.3
Service8.3
Value for money7.8
High score for Melbourne
Rating
9+ Exceptional (144)
8-9 Excellent (150)
7-8 Very Good (137)
6-7 Good (46)
<6 Below Expectation (35)
Time of the year
Mar - May (130)
Jun - Aug (141)
Sep - Nov (111)
Dec - Feb (130)
All guests (760)
All room types
All languages

Show reviews that mention 

Showing 512 verified guest comments
12345
10.0
Exceptional
Shirley from Australia
Couple
Standard Queen Room
Stayed 2 nights in December 2012

Great location and clean rooms”

Location, modern and clean rooms

The Novotel Melbourne On Collins has a great location, less than a minute's walk from the Bourke Street mall. Great if you're heading to Melbourne for a shopping trip as the hotel is close enough to drop off multiple bags of shopping throughout the day! The rooms are clean and modern, ours came with a big screen TV and a rainwater shower head. The staff were very accommodating, allowing us to check in early. Checking out was also a breeze. I would highly recommend this hotel, my partner and I will definitely be staying here again when we head to Melbourne next.

Reviewed December 24, 2012

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9.7
Exceptional
Rya from Indonesia
Solo traveler
Standard Queen Room
Stayed 2 nights in February 2013

Excellent hotel located in Melbourne CBD”

Location, Room, friendly service

It is a great place if you are into shopping spree, you can buy lots of things and going back to hotel to drop won't be a hassle since it is only a short walk to every shopping place in CBD. I stayed here for two days and enjoy my stay. The room is modern and big enough for one or two persons. I was able to check in early although I have to wait for two hours because the room wasn't ready yet. The check out also went so smooth, not even a minute. I would love to stay here at Novotel on Collins Melbourne again.

Reviewed February 25, 2013

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10.0
Exceptional
Selina from Australia
Business traveler
Deluxe 1 King Bed
Stayed 1 night in October 2019

Fantastic all round hotel ”

Centrally located in Melbourne, in the heart of the CBD and a stone's throw away from the gorgeous cafes and fantastic shopping on Little Collins Street, the Novotel on Collins is a great hotel to stay in. The staff could not be more friendly, helpful and lovely! I would highly recommend this hotel to stay in as a business or leisure traveller.

Reviewed October 25, 2019

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8.7
Excellent
Samantha from Australia
Solo traveler
Stayed 1 night in January 2015

Overnight stay”

Excellent breakfast buffet, friendly consierge, excellent location

My stay was great. The only problem I had was the shower wouldn't work only the bath tap would didn't matter how hard you turned the bath tap around. Other than that it was fantastic. The buffet breakfast was excellent. Food, service and cleanliness was great. Will totally recommend Novotel Melbourne on Collins for anyone travelling to Melbourne needing accommodation.

Reviewed January 09, 2015

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10.0
Exceptional
Peter from Australia
Couple
Stayed 4 nights in December 2015

Would stay again”

Location, food, fast lifts.

We were delighted with our 4 days at to Novotel. Having travelled extensively, fast lifts were appreciated. The food was an event. Totally Satisfactory. Our room was excellent. The bathroom especially, with adequate hanging space for towels! Good design for accommodating 2 people. The location, right in the centre of Melbourne, meant that we left the hotel and were immediately in the centre of everything. Staff Excellent. Would stay again if it remains affordable after the extensive renovations that are yet to be completed.

Reviewed December 29, 2015

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8.0
Excellent
Junjie from Singapore
Family with young children
Junior Suite 1 King Bed
Stayed 5 nights in October 2018

Great Location!”

Novotel on Collins is situated in the heart of Melbourne CBD. Would definitely recommend this hotel if you are travelling with young children. Close to major malls like Meyer, David Jones & Emporium. Walking distance to Target @ Chinatown and Woolsworth @ QV where you can grab any last minute items. Lots of food options within the vicinity as well.

Reviewed November 07, 2018

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10.0
Exceptional
YU from China
Couple
Standard Queen Room
Stayed 4 nights in April 2016

Great hotel with good location n super clean”

Love this hotel ! I originally booked another one called Mercure welcome Melbourne but the environment is very unacceptable , noisy and dirty! Then we decide to change another one and pick for Novotel this time ! It's a right decision as the hotel is very comfortable !!!! And it's super clean and tidy :) highly recommended !

Reviewed April 06, 2016

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9.7
Exceptional
June from Australia
Couple
Standard Queen Room
Stayed 4 nights in October 2014

Have stayed at tis hotel several times”

Central location, comfortable bed, brilliant breakfast

We stayed here for 4 nights for the Melbourne International Convention of Jehovah's Witnesses at Etihad Stadium. Access to transport, shopping, restaurants is always a breeze from this location. The beds are very comfortable. The buffet breakfast is excellent although with so many delegates leaving the hotel at the same time each morning staff were not able to keep up with refilling the buffet. Overall I definitely recommend this hotel to visitors to Melbourne who want easy access to all that Melbourne has to offer.

Reviewed October 25, 2014

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10.0
Exceptional
Selfia from Indonesia
Family with young children
Deluxe 2 Double Bed
Stayed 4 nights in June 2018

Very strategic location in CBD and easy to public transport”

We are very happy with the staff services; also the hotel is in a very strategic location where you can hop on to free tram in CBD, plus you can go to Flinders station, or Melbourne central; within walking distance or using free tram in front of the hotel. The train can bring you to many suburbs... very easy

Reviewed June 18, 2018

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9.0
Exceptional
Peter from Australia
Couple
Stayed 2 nights in August 2009

Great location in the heart of Melbourne”

Location - Central to shopping in melbourne's central business district. King bedded Room was very comfortable with all amenities. Public Transport is at the front door and very convenient.
Not much to dislike . They were refurbishing some of the rooms in august and we were warned about it by the pleasant reception people, that should turn into a positive for future Guests

Enjoyed the Hotel and loved the location as you could not get a better position in the hearty of Melbourne. a short 200 meter walk through those amazing Melbourne arcades and you get to Bourke street with the big name shops. chinatown about 2 blocks away. Flinders st Railway station 1 block away, with the trams outside the hotels front entry which connect to everything. The hotels food is great and there are plenty of others places to get cheaper meals close by. I will be going back.

Reviewed August 30, 2009

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7.6
Very good
Jackie from Australia
Solo traveler
Standard Queen Room
Stayed 1 night in December 2017

Very good”

The room service breakfast was below average and standard. Firstly the bacon and eggs were very cold. Secondly the scrambled eggs were the type from a packet - not cooked fresh and were absolutely horrible. Novotel on Collins is my preferred hotel when I travel to Melbourne however now I am starting to review this preference and will try other hotels which is a shame as I did like the place

Reviewed December 26, 2017

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7.7
Very good
Fitri from Malaysia
Family with young children
Standard Queen Room
Stayed 6 nights in December 2012

Great Location!”

Location

We took the Skyhop bus from Melbourne Airport to Southern Cross station and from there we took the free shuttle bus right to the doorstep of Novotel. For the kind of price we paid, the room is very average. However, having said that I will gladly stay here again just for the location. It is located at the heart of Collins Street and is easily accessible via trams and train. It is right on top of a shopping mall and Block Arcade which I really love is a stone's throw.

Reviewed January 02, 2013

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10.0
Exceptional
Thoai from Australia
Family with young children
Stayed 2 nights in May 2014

Wonderful Family stay ”

Centrally Located, Attentive Staff, Great Breakfast

We had a lovely stay at Novotel, great location: proximity to Bourke St mall & not far from Chinatown and tram stops. Loved the great variety on offer at Breakfast. Would not hesitate to come back should we return to Melbourne

Reviewed May 15, 2014

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9.0
Exceptional
Ola from Australia
Couple
Stayed 3 nights in January 2014

Nice stay will come back”

location, friendly staff, nice breakfast

We had a very nice stay at Novotel on Collins. The hotel location was perfect, really close to shops, tram, train and Federation Square. We also really enjoyed the facilities - the gym and pool. Hotel staff are very helpful and friendly, we will stay there again.

Reviewed January 17, 2014

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9.3
Exceptional
Alan
Couple
Stayed 1 night in September 2011

Enjoyable experience, great location”

Close to Regent Theatre, restaurants, transport, shops, free internet

We stayed here to be within walking distance of the Regent Theatre and restaurant for my husband's birthday, to see Love Never Dies. It is one shop back from the corner and the Regent is one shop away from the corner, about a 4 minute walk - so easy! Our restaurant was a couple of doors on the other side and we passed 3 others on the way. Valet Parking for 24hrs for $35 was good too, or Flinders St Train Station is a 5-6 minute walk. The hotel starts on the 6th floor above the Australia on Collins shopping centre. Easy to find at street level, it has big blue flags that stand out and a lift that takes you straight up to reception. The restaurant is on the 6th floor so we were at treetop level and had a nice view :) Nice food, nice service, interesting to look down from 12th floor room at the middle of the 5 storey shopping centre too, was a relaxing time for both of us.

Reviewed October 06, 2011

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10.0
Exceptional
Maria from Philippines
Couple
Standard Queen Room
Stayed 4 nights in April 2015

Great location”

Location restaurant service

Right in the heart of melbourne cbd food was also great and the service they give is amazing you can book tours at the conceirge very friendly staff and hotel is surrounded by restaurants everything is just a walk away

Reviewed June 28, 2015

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9.0
Exceptional
John from Australia
Couple
Stayed 3 nights in September 2010

NOVOTEL on Collins,CBD ,Melbourne”

Staff are courteous and professional. Always willing to assist and with a smile which was genuine.
Had no dislikes

A great hotel which is so central to ALL activities. I cannot remember an hotel where the staff are so professional (except an hotel in Dublin). My wife loved the closeness to shopping and cafes and restaraunts. I loved the availability of the Melbourne trams which stop just near the front of the hotel.(We were able to travel to the footy with ease and took the opportunity to travel to the famous St Kilda shopping Promenade. The hotel is just great for couples,families and us 'oldies' Will go back soon.

Reviewed September 26, 2010

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8.0
Excellent
Chee from Malaysia
Solo traveler
Stayed 4 nights in October 2010

Fantastic location with friendly staff”

Location within the city
none that i can think of

Staying in Melbourne was made easy with the great location of this hotel. Shopping with Australia on collins next to it, and other departmental stores such as Myers within walking distance. For chocolate lovers, check out Ganache chocolate just across the road from the hotel as well as Koko Black located behind the hotel (can't remember the name of the shopping arcade).

Reviewed November 08, 2010

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7.7
Very good
Khoo from Malaysia
Business traveler
Stayed 7 nights in June 2014

Great hotel in CBD Melbourne”

Location, Nearby restaurants and reasonable room rates

Stayed here for 8 nights. Easy access from airport to Novotel on Collins. Plenty of nice cafe, bars and restaurants just around the corners and small lane. Would definitely recommend to anyone travelling to Melbourne, especially for those travel there for the first time.

Reviewed July 01, 2014

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10.0
Exceptional
Rya from Indonesia
Family with teens
Stayed 3 nights in September 2012

good hotel”

location, staff, public transport

The hotel is clean and centrally located in Melbourne CBD. The room is spacious, clean, and comfortable. Close to everywhere you want to go.

Reviewed August 05, 2013

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