Novotel Moscow City Hotel
Novotel Moscow City Hotel
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9.2
Exceptional

"Staff is helpful and friendly."

zhiling

|

April 16, 2018

Superior Queen - Bathroom Novotel Moscow City Hotel
Superior Queen - Bathroom
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Interior view Novotel Moscow City Hotel
Interior view
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Interior view Novotel Moscow City Hotel
Interior view
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Fitness center Novotel Moscow City Hotel
Fitness center
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See map Novotel Moscow City Hotel
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Excellent
Location
8.8
See all 6 photos Novotel Moscow City Hotel
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What guests are saying:
Very well
Mehmet from Turkey
Business traveler
Very worth to saty. Good location with a big shopping mall, 5 metro station to Red square
SEUNGEON from South Korea
Family with teens
Frendly staff, good иreakfast, cleanliness of the hotel
VYACHESLAV from Russia
Family with teens
Very pleasant, comfortable, convenient to shopping and traveling via the nearby metro. The room is very generous in its space, and the price is also very reasonable. Excellent value for money.
wei from Singapore
Couple
Pleasant stay, easily accessible to everywhere
Lay from Malaysia
Solo traveler
It is good clean hotel but stupid prices Totally different of other hotels In weekend price is 60% only of room rates during working days this is an incredible way of pricing
joseph from Lebanon
Couple
Near metro station and department store
weeraya from Thailand
Couple
It was nice and will beck to it on 26 but in hotel they give me price less than agoda price so I booked one not get with agoda then when I arrive I booked cash for next night
joseph from Lebanon
Group
Excellent - thanks a lot to the staff!
Alex from Russia
Solo traveler
overall was fantastic staying at Novotel, moscow, it was turn real bad untill my checkout date as my lift broke down half way and i waited 15mins for someone who can understand English to rescue me. Besides that, it was fantastic, abit pricey though.
Long from Malaysia
Business traveler

Novotel Moscow City Hotel

Excellent location
What's nearby?
Excellent
From 175 reviewsSee what guests said
8.8
/
10
Exceptional cleanliness
9.3
Recommended by 97% of guests
Value for money8.5
Location rating8.8
Nearest airportVnukovo International Airport (VKO)
Distance to airport22.3 km
  • 200 meters to public transportation

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Sauna

Room choices
8.9
Excellent
Room comfort & quality
Junior Suite Room
Junior Suite Room
...
  • Room size: 58 m²/624 ft²
  • City view
  • 1 king bed and 1 sofa bed
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Executive Room King Bed
Executive Room King Bed
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 king bed
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Superior Queen
Superior Queen
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 queen bed
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Superior Twin Beds
Superior Twin Beds
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds
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Junior King Suite with Sofa Bed (3 Adults)
Junior King Suite with Sofa Bed (3 Adults)
...
  • Room size: 58 m²/624 ft²
  • Shower and bathtub
  • 1 super king bed and 1 sofa...
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Room Standard
Room Standard
...
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    Superior Double/Twin
    Superior Double/Twin
    ...
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      Suite Room with king-size bed and sofa
      Suite Room with king-size bed and sofa
      ...
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        Bed in dormitory BUNK BED
        Bed in dormitory BUNK BED
        ...
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          Double Superior - Breakfast
          Double Superior - Breakfast
          ...
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            Have a question for Novotel Moscow City Hotel?

            What people love about the property

            • 10.0
              Exceptional

              "Fantastic breakfast spread, great facilities, wonderful staff."

              Donn P.

              |

              December 18, 2016

            • 9.6
              Exceptional

              "Good Location / Good Service / Good Breakfast / Clean Room"

              MI Y.

              |

              October 17, 2016

            • 9.2
              Exceptional

              "Staff was very helpful, big comfortable room, modern furniture!."

              Walter

              |

              September 1, 2016

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            More about Novotel Moscow City Hotel

            More about Novotel Moscow City Hotel

            10.0
            Exceptional

            "Good location for traveling, near shopping center and metro."

            Andy

            |

            May 9, 2017

            An overview

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Show less

            What they offer

            10.0
            Exceptional

            "Kind staffs, good location, easy to acess"

            Andy

            |

            October 16, 2017

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            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Show more

            Property's guest policies

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            Some helpful facts

            The property

            Number of bars/lounges : 1
            Number of floors: 8
            Number of restaurants: 1
            Number of rooms : 360
            Room voltage: 220
            Year property opened: 2013

            Real reviews from real guests

            Agoda Reviews (175)Booking.com Reviews (3719)
            8.8
            /
            10
            Cleanliness9.3
            Facilities9.0
            Location8.8
            Room comfort and quality8.9
            Service8.8
            Value for money8.5
            Provided by verified guests of Agoda
            All languages
            All guests (175)
            All room types
            Showing 124 verified guest comments
            12345
            8.4
            Excellent
            Kan from Hong Kong
            Family with young children
            Superior Twin Beds
            Stayed 2 nights in August 2018
            A hotel located at newly developed area close to metro”
            Novetel is located in Moscow’s newly developed area. The hotel is new as well. It close to metro station. The room overall is comfortable and clean. The only drawback is that we feel some of the front desk staff may lack proper training. For instance, we booked two nights stay but she insisted only one night. Finally we had to waist time to recheck our internet booking to confirm we booked two nights and hotel admitted.
            Reviewed August 27, 2018
            9.2
            Exceptional
            khabylkhairat from Mongolia
            Couple
            Superior Queen
            Stayed 1 night in September 2018
            best choice if you want to stay in new city area”
            we stayed in this hotel for one night only. Everything was good except the hotel doesn't have pool. Room is not too big but clean. Perfect choice if you are business traveler and want to stay new city area.
            Reviewed October 11, 2018
            9.2
            Exceptional
            zhiling from Singapore
            Couple
            Superior Queen
            Stayed 4 nights in April 2018
            Very new hotel with huge mall just 1min away ”
            Great stay with Novotel. It is a distance away from the hotel and traffic to city is very heavy, it took us appx 45mins by car. Hotel room is odd, you should try to request for even number rooms because the odd numbers (301,303,305,307 example) facing office building and no privacy at all. Staff is helpful and friendly.
            Reviewed April 16, 2018
            9.6
            Exceptional
            Pathompong from Thailand
            Solo traveler
            Superior Queen
            Stayed 6 nights in April 2016
            Worth every ruble I paid for”
            Definitely the best hotel I have ever visited in recent few years. Staffs are eager to help you. Rooms are extremely comfortable and make my exhaustive trips more relaxed. I booked for Airport Transfer to the hotel and the service was great too. I don't have any negative comment on this. Great choice.
            Reviewed April 19, 2016
            10.0
            Exceptional
            Donn from Singapore
            Couple
            Superior Queen
            Stayed 4 nights in August 2016
            Excellent Stay”
            Fantastic breakfast spread, great facilities, wonderful staff. Location is within the CBD and as such slightly away from the hustle and bustle of Moscow but all of that is easily overcome by the Metro which is conveniently situated next door. All the sights and sounds of Moscow are just a few train stations away!
            Reviewed December 18, 2016
            9.2
            Exceptional
            Salil from India
            Business traveler
            Superior Twin Beds
            Stayed 2 nights in September 2016
            Nice Property to stay location Just few steps ahead u have s shopping mall & eating joints”
            Novotel Moscow City Hotel is a New Property , Very well located it looks same as pictures U have got shopping mall next door recommended for business travellers & family couples etc Inhouse Bar was overpriced **** Hotel with decent facilities.
            Reviewed September 12, 2016
            7.3
            Very good
            Roberto from Italy
            Business traveler
            Executive Room King Bed
            Stayed 2 nights in October 2015
            Great hotel with room for improvement”
            Room size, gym, cleanliness
            In order to travel to Russia I need a Visa. And in order to get the visa I need some hotel number and confirmation. So I wrote to Novotel and they send me fairly fast this confirmation. Unfortunately it was apparently not good enough for the Russian embassy so I had to go back home and request that document again explaining what was wrong. They re-sent me the document quite slower this time without all teh requested changes. So I wrote back and asked them kindly to do all the changes as else the embassy wouldn't accept the document. I received no response anymore. In the end I opted for a transit VISA as to avoid the hotel confirmation. First not proper impression of the hotel. Once I arrived the hotel impressed with its cleanliness. At check-in, however, there was not one single smile....pity. The rooms are great. Gym is awesome and teh restaurant is excellent although expensive. I had another small issue (my laundry wasn't delivered...) but that can happen anywhere. All in all, the structure part is awesome but staff performance can be improved.
            Reviewed October 28, 2015
            7.3
            Very good
            Roberto from Italy
            Business traveler
            Superior Queen
            Stayed 1 night in October 2015
            Great hotel with room for improvement”
            Room size, gym, cleanliness
            In order to travel to Russia I need a Visa. And in order to get the visa I need some hotel number and confirmation. So I wrote to Novotel and they send me fairly fast this confirmation. Unfortunately it was apparently not good enough for the Russian embassy so I had to go back home and request that document again explaining what was wrong. They re-sent me the document quite slower this time without all teh requested changes. So I wrote back and asked them kindly to do all the changes as else the embassy wouldn't accept the document. I received no response anymore. In the end I opted for a transit VISA as to avoid the hotel confirmation. First not proper impression of the hotel. Once I arrived the hotel impressed with its cleanliness. At check-in, however, there was not one single smile....pity. The rooms are great. Gym is awesome and teh restaurant is excellent although expensive. I had another small issue (my laundry wasn't delivered...) but that can happen anywhere. All in all, the structure part is awesome but staff performance can be improved.
            Reviewed October 28, 2015
            10.0
            Exceptional
            Yaron from Israel
            Couple
            Superior Queen
            Stayed 5 nights in January 2015
            good modern hotel”
            comfortable rooms, good breakfest, sauna
            Rooms are comfortable and quite large. Hotel is located 100m from a big mall with many shops and 2 metro stations (vystavochnaya & Delovoy tsbntr). Very easy to navigate from there ! Hotel staff talks fluent english and its very polite and helpful. The hotel has 2 kind of saunas (complimentry) very clean and good.
            Reviewed January 31, 2015
            8.3
            Excellent
            Lorenzo from Italy
            Business traveler
            Superior Queen
            Stayed 3 nights in September 2014
            Very solid hotel in the new CBD of Moscow”
            Clean, Large Room, well connected to metro
            I have been there for a week, for business, as we have our showroom nearby. The hotel is nice, no special frills, business client oriented. Internet is free and very fast, staff professional and there are a lot of bars/restaurants nearby. All in all a great place to stay.
            Reviewed September 26, 2014
            9.0
            Exceptional
            Long from Malaysia
            Business traveler
            Superior Queen
            Stayed 5 nights in May 2014
            Overall a great stay at Novotel, nice & new ”
            clean, well design room, near shopping mall
            overall was fantastic staying at Novotel, moscow, it was turn real bad untill my checkout date as my lift broke down half way and i waited 15mins for someone who can understand English to rescue me. Besides that, it was fantastic, abit pricey though.
            Reviewed May 23, 2014
            10.0
            Exceptional
            SUNJUNG from South Korea
            Solo traveler
            Superior Queen
            Stayed 1 night in October 2017
            Location, easy to access”
            Kind staffs, good location, easy to acess
            Reviewed October 16, 2017
            10.0
            Exceptional
            SUNJUNG from South Korea
            Solo traveler
            Superior Queen
            Stayed 1 night in April 2017
            Value for money”
            Good location for traveling, near shopping center and metro. Sometimes, taxi drivers are not easy to find.
            Reviewed May 09, 2017
            8.4
            Excellent
            SUNJUNG from South Korea
            Solo traveler
            Superior Queen
            Stayed 1 night in March 2017
            Value for money”
            Kind staff, easy to access to shopping mall. Value for money
            Reviewed March 18, 2017
            8.8
            Excellent
            Gantulga from Mongolia
            Business traveler
            Superior Twin Beds
            Stayed 3 nights in January 2017
            In Moscow City”
            Not enough amenities. I had to request Toothpaste, toothbrush, razor every time i need it. They didn't automatically provide once i requested. The security guy was very strange and rude.
            Reviewed January 31, 2017
            10.0
            Exceptional
            Hendra from Indonesia
            Family with teens
            Superior Twin Beds
            Stayed 1 night in May 2016
            A fantastic hotel, great location, friendly staff”
            Very close to the shopping mall, bery convenient. The staff is very helpful.
            Reviewed May 11, 2016
            9.0
            Exceptional
            joseph from Lebanon
            Solo traveler
            Superior Queen
            Stayed 1 night in October 2015
            New hotel very clean and in city center”
            It is a great hotel but strange policy in weekend it is cheaper than working days !!!!
            It is really great hotel with affordable price well located in city close to metro
            Reviewed November 17, 2015
            9.3
            Exceptional
            Mehmet from Turkey
            Business traveler
            Superior Queen
            Stayed 3 nights in October 2015
            very good”
            price, location, rooms
            Very well
            Reviewed November 02, 2015
            9.0
            Exceptional
            Lay from Malaysia
            Solo traveler
            Superior Twin Beds
            Stayed 3 nights in April 2015
            Nice hotel!”
            Big room, clean, nice location
            Pleasant stay, easily accessible to everywhere
            Reviewed July 10, 2015
            9.3
            Exceptional
            weeraya from Thailand
            Couple
            Superior Twin Beds
            Stayed 2 nights in April 2015
            So comfortable!”
            Clean,Big Room,Good Design
            Near metro station and department store
            Reviewed June 27, 2015
            12345
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            Novotel Moscow City Hotel
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            • Excellent location
            • Pushkin Fine Arts Museum
            • Delovoy Tsentr Metro Station (Kalininsko-Solntsevskaya Line) is within 0.2 km