Novotel Mumbai Juhu Beach

Novotel Mumbai Juhu Beach

Balraj Sahni Mrg, Juhu Beach, Juhu Beach, Mumbai, India, 400 049
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Premier King City View Novotel Mumbai Juhu Beach
Premier King City View
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     Novotel Mumbai Juhu Beach
    Lobby Novotel Mumbai Juhu Beach
    Swimming pool Novotel Mumbai Juhu Beach
    Executive King Bed Novotel Mumbai Juhu Beach
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     Novotel Mumbai Juhu Beach

    Novotel Mumbai Juhu Beach Reviews

    7.6
    Very good
    /10
    (296 reviews)See what guests said
    8.8
    Excellent

    "The hotel is nice enough."

    Almaz

    -

    June 5, 2017

    7.9
    Very good room comfort and quality

    Things you’ll love about Novotel Mumbai Juhu Beach

    Things you'll love

    • Airport transfer

    • Private beach

    • Currency exchange

    • Located in heart of Mumbai

    Excellent
    Location
    8.1
    See map
    Excellent location
    Popular
    Nearby
  • Basilica of Mount Mary Bandra6.84 km
  • Siddhivinayak Temple10.25 km
  • Essel World13.79 km
  • Haji Ali Mosque14.1 km
  • Mahalakshmi Temple14.67 km
  • Chowpatty Beach17.24 km
  • Chhatrapati Shivaji Terminus18.74 km
  • Elephanta Caves19.67 km
  • Taj Mahal Palace20.79 km
  • Gateway of India20.8 km
  • Value for money7.0
    Distance to city center1 KM
    Location rating8.1
    Nearest airportChhatrapati Shivaji International Airport (BOM)
    Distance to airport5.4 km

    Rooms available at Novotel Mumbai Juhu Beach

    7.9
    Very good
    Room comfort & quality
    Superior King City View
    Superior King City View
    ...
    • Room size: 29 m²/312 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Standard King Bed
    Standard King Bed
    ...
    • Room size: 29 m²/312 ft²
    • Ocean view
    • 1 queen bed
    Enter dates to see prices
    Executive Suite King
    Executive Suite King
    ...
    • Room size: 54 m²/581 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Standard King Room Ocean View
    Standard King Room Ocean View
    ...
    • Room size: 29 m²/312 ft²
    • Ocean view
    • 1 king bed & 1 king bed
    Enter dates to see prices
    Standard King Bed
    Standard King Bed
    ...
    • Room size: 29 m²/312 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Premier Twin Bed
    Premier Twin Bed
    ...
    • Room size: 29 m²/312 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Superior Twin Ocean View
    Superior Twin Ocean View
    ...
    • Room size: 29 m²/312 ft²
    • Ocean view
    • 2 single beds
    Enter dates to see prices
    Superior Twin City View
    Superior Twin City View
    ...
    • Room size: 29 m²/312 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Premier King
    Premier King
    ...
    • Room size: 29 m²/312 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Executive Suite
    Executive Suite
    ...
    • Room size: 29 m²/312 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Have a question for Novotel Mumbai Juhu Beach?

    What people love about Novotel Mumbai Juhu Beach

    • 8.8
      Excellent

      "Its a decent hotel"

      supreet

      |

      June 5, 2016

    • 6.8
      Good
      Location

      "Great location, clean beach."

      Rochana

      |

      January 20, 2017

    • 6.0
      Review score
      Location

      "Hotel is located at Juhu beach which is clean and sandy."

      Harvinderjit

      |

      July 23, 2017

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    More about Novotel Mumbai Juhu Beach

    More about Novotel Mumbai Juhu Beach

    10.0
    Exceptional

    "Hotel location is very good and close to the beach and very..."

    Christine

    |

    October 23, 2017

    Read more reviews

    An overview

    Show less

    What they offer

    7.2
    Very good

    "Rooms were okay and the restaurants were pretty good."

    David

    |

    October 1, 2017

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    Indian cuisine
    Indian cuisine
    The Class Restaurant
    430 m Indian, Vegetarian
    Sapphire
    1.5 km Indian
    Kabab Hut
    1.5 km Indian
    American cuisine
    American cuisine
    B'wiched
    110 m American
    T.G.I Fridays
    3.3 km American
    Out of the Blue
    4.1 km American, European, Fusion
    Chinese cuisine
    Chinese cuisine
    Blue Octane Lounge
    260 m Chinese
    Suruchi Zeal
    670 m Chinese
    Salt N Pepper
    970 m Chinese, Vegetarian

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

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    Announcements

    Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

    Reviews of Novotel Mumbai Juhu Beach from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (296)Booking.com Reviews (1113)
    7.6
    /
    10
    Cleanliness7.6
    Facilities6.5
    Location8.1
    Room comfort and quality7.9
    Service7.5
    Value for money7.0
    All languages
    All guests (296)
    All room types

    Show reviews that mention 

    Showing 241 verified guest comments
    12345
    4.8
    Manoj from United Arab Emirates
    Business traveler
    Standard King Room Ocean View
    Stayed 2 nights in November 2018

    Not what you'd expect from a Novotel”

    Very disappointing stay. Arrived at 3am and check-in was relatively smooth. However when reaching the room, there was no electricity or power. Technician came and spent 20 minutes fiddling with the ceiling access panel. Still no electricity. Then engineer manager came, spent 10 minutes doing the same thing (it was 3.30am by this point). Still no electricity. I had to call the front office manager to demand moving to another room, which they did in the end. The only saving grace was the behaviour of the duty manager, who was very understanding and apologetic. This property is very dated and not what you'd expect from a branded 4/5* hotel.

    Reviewed November 27, 2018
    9.6
    Exceptional
    Mrityunjay from United Kingdom
    Business traveler
    Stayed 1 night in March 2018

    Fantastic location in front of the beach. Good room. But it let me down in customer experience. ”

    I needed a android charger and approached the front desk. They did not have a charger and advised me to use the common charger installed in the lobby. That meant I would be stuck in the lobby instead of resting in my room. I declined and looked at an alternative solution. I was waiting to see if the front desk has proactively made any arrangement for a charger after I returned that night but zilch. These days it is an opportunity to delight a customer if he or she approaches you for help. A colleague of mine who stayed at the Oberoi made a public statement of how the hotel cleaning staff noticed he didnt have a charger and proactively placed one in his room while he was out. Needless to say he is their permanent customer. One might argue its the Oberoi and not Novotel but customer experience is customer experience. Additionally the room card was not accepted in the lift due to sensor issues. another issue unsolved while I was there. So can't recommend highly but good place.

    Reviewed March 21, 2018
    9.2
    Exceptional
    navin from India
    Couple
    Stayed 1 night in February 2017

    excellent”

    good location. nice hotel. value for money. staff need to improve at check in.. excellent. guest friendly hotel. food is good . good room size. nice spa. the best is pool side area with open lounge facing juhu beach

    Reviewed March 25, 2017
    8.0
    Excellent
    zamirahmed from India
    Couple
    Superior King City View
    Stayed 1 night in February 2014

    Nice Peaceful location on the Beach !”

    Location on the Beach , Value for Money and Peaceful area away from maddening crowd

    Stayed here for 1 Night to celebrate Marriage Anniversary ! Location of the Hotel is right on Juhu Beach. Away from the maddening crowd of Mumbai yet centrally located ! Rooms offered to us was a partial beach view.Comfortable room with most of basic amenities. Surprised to see no Toothpaste or Brush in the Room which normally 5* Hotel provide. The food served in restaurant was good. Staff was really helpful and Check in was smooth as well. The best part of the Hotel is Sea facing Lounge / Restaurant where one can have quality time overlooking the Ocean .

    Reviewed April 08, 2014
    8.0
    Excellent
    Bela from United Kingdom
    Business traveler
    Stayed 3 nights in February 2012

    great hotel, great location”

    next to a horrible swamp

    I had a great time here. The staff was great. You want to make sure that your room is on the front of the hotel near the beach and its on the right side of the hotel, facing the beach and not the swamp on the other side...

    Reviewed April 03, 2012
    9.3
    Exceptional
    susan from Australia
    Solo traveler
    Standard King Room Ocean View
    Stayed 2 nights in February 2012

    very enjoyable”

    nice service, nice rooms, quiet location, good food

    i didnt realise til i got there that this was the old Holiday Inn hotel on Juhu Beach. if i had known i probably wouldn't have booked it! but they have done a very smart, and total, makeover, so that the only thing in common with the old hotel is the location, right on the beach! from the start the staff were very accommodating, upgrading us to 2 rooms on the premium floor so we could have free internet (i had complained about the charge of rs 800 per day for internet). they also allowed us to have a late checkout til 4pm. the food was excellent, and overall i would highly resommend this hotel to anyone who wants to have a breth of frshair while staying in mumbai. the only drawback is if you have business downtown it can take up to 1 hour to get there.

    Reviewed February 22, 2012
    10.0
    Exceptional
    Sharvanandan from United Kingdom
    Couple
    Stayed 2 nights in March 2011

    Great location, good size, clean, well decorated ”

    On the beach, good pool & food

    very clean, modern & friendly hotel. great breakfast with variety of indian & western food which is also catered for early start. rooms had good facility with nice, clean bathroom, ironing board and even a weighing scale which was very thoughtful as no other hotels were able to provide this even when asked at the reception to weigh suitcases.

    Reviewed March 30, 2011
    8.7
    Excellent
    Paavo from Finland
    Couple
    Stayed 2 nights in March 2011

    Old Holiday Inn refurbished to be a modern Novotel”

    Location

    This ex-Holiday Inn has been refurbished two years back and there still seem to be some renovations going on. Novotel is a well-located option on Juhu Beach for people who don't want to stay at an airport hotel where there are lots of building sites next to the Int'l Airport at present. Our standard room was nicely refurbished with a glimpse of the sea and everything worked well in the room and in the hotel in general. Breakfast is good and varied, service good to excellent at all stations and the pool area pleasant. The only problem was the carpet in our room (439) - it hasn't been properly vacuumed for a long time and. Moreover, the pool area should be cleaned regularly. Otherwise, Novotel is a fine option on Juhu Beach before catching a flight back home.

    Reviewed March 19, 2011
    8.0
    Excellent
    Andreas from Switzerland
    Business traveler
    Stayed 1 night in October 2010

    As expected from NOVOTEL”

    Great service, clean, big variety of food

    From the moment you enter the Novotel in Mumbai you feel to be in a different world. Starting with the security control people are very kind and providing an excellent service (one exception are the guys in the bar -> not kind -> poor service). The rooms are clean (according western standard!). The breakfast buffet is rich with varieties of western indien and other asian foods. As well there are 4-5 differnt restaurants to have dinner (selection of chinese, italien, indian and during my stay thai food), with possibilities to eat at the pool side. The bar has a rich menu of cocktails, longdirnks and shots, only the selection of coffees and deserts can not be served (why???). Very nice outside pool area.

    Reviewed October 12, 2010
    3.2
    laurens from Thailand
    Business traveler
    Stayed 2 nights in October 2018

    Rundown hotel, poor facilities, dirty and unhygienic ”

    Despite decent location, clearly not up to the Accor standards being a member myself, Rundown hotel, dirty, unhygienic, low quality food, rooms not clean. Staff untrained and not friendly. Not recommended, terrible experience a Shame for the Accor Group. Horrible.

    Reviewed October 14, 2018
    4.8
    Chung-Wei from Taiwan
    Business traveler
    Stayed 3 nights in March 2019

    One of the worst experience in Mumbai”

    When you open the window, you will see a big wall at the most low level city view rooms. And the staff even said we cannot put this description at system. And this is our city view. Terrible!

    Reviewed March 09, 2019
    8.8
    Excellent
    Hong from China
    Business traveler
    Stayed 2 nights in December 2018

    Good experience!”

    Juhu Beach is in one hundred meters away,wonderful!

    Reviewed December 17, 2018
    3.6
    Sanjay from Australia
    Couple
    Superior King City View
    Stayed 3 nights in December 2018

    Disgusting place with poor hygiene ”

    The place is not maintained, dirty and uncomfortable. We found ants in bed and couch and dust everywhere in the room. The carpets are filthy and the bathroom unclean. Better off in a cheap roadside motel with a clean bed and shower.

    Reviewed December 19, 2018
    10.0
    Exceptional
    Christine from India
    Family with teens
    Stayed 2 nights in October 2017

    Awesome stay”

    Hotel location is very good and close to the beach and very convenient. The rooms were very good. They upgraded us to a Suite which was absolutely superb. We had gone there for our Diwali holidays. We really enjoyed our stay. Breakfast spread was good too. Value for money. Will definitely recommend this hotel..

    Reviewed October 23, 2017
    7.2
    Very good
    David from United Kingdom
    Couple
    Superior Twin Ocean View
    Stayed 3 nights in April 2017

    A bit chaotic”

    Took ages to be checked in. Indians just kept pushing in. I guess its a cultural thing, but the staff just allowed it. We had booked for 3 nights but had been charged for 4 and were told Agoda would need to sort the problem out. Rooms were okay and the restaurants were pretty good. Location is a bit out the way. Beach is dirty and smelly.

    Reviewed October 01, 2017
    5.2
    Wenbo from China
    Business traveler
    Superior King City View
    Stayed 3 nights in May 2017

    unbelievable”

    first night, i was arranged at a room for unconvenient traveller(for people who uses wheel. ) the bathroom is no class door. after one shower, the water is everywhere, almost flow into room. and there is no tooth brush, slippery, no hair dryer. nothing... i asked for a new room the second day. still, no tooth brush, no slippery. my friend in another room told me the staff is not good too.

    Reviewed May 30, 2017
    8.8
    Excellent
    SAGREN from South Africa
    Group
    Stayed 2 nights in May 2017

    Vasen Gangen”

    The rooms that we occupied 526 and 528 kind of had a tobacco stench overall condition of the room were pathetic requires proper maintenance...the bathroom sink was cracked and the stopper was rusted / tarnished there was no toiletries in the bathroom when we checked into the room had to request housekeeping to replenship...as for the staff very pleasant polite and courteous...restuarants very good and all the other ameneties met my expectations...however they need to improve on there cinditions of the rooms....

    Reviewed May 22, 2017
    6.0
    Shalin from Kenya
    Couple
    Superior King City View
    Stayed 2 nights in October 2016

    Ask for a non smoking room”

    We got a smoking room and were promised a change the next day. Next day we were shifted to another smoking room. Very bad The hotel is showing lots of signs of wear and tear. Needs a refurb. Will not stay again.

    Reviewed November 05, 2016
    8.4
    Excellent
    Karan from India
    Couple
    Stayed 1 night in August 2016

    Nice and relaxing stay - helpful and courteous staff”

    We had just gone for 1 day for a relaxing staycation. Nice location and good view from the room. The room quality and upkeep was average for a 5 star property, however good on cleanliness. The staff was helpful and did everything they could to make us feel comfortable.

    Reviewed August 29, 2016
    4.4
    sarabjit from India
    Business traveler
    Superior King City View
    Stayed 2 nights in April 2016

    Pathetic ”

    I am a regular coustmer of Agoda and have booked many times novotel but see that this hotel has a excellent location but the hotel is going bad to worse and the MAINTANCE is going to hell . They are short of staff and don't even have proper systems . Really shocking how Accor is attached to this property

    Reviewed April 25, 2016
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    Novotel Mumbai Juhu Beach
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    • Excellent location
    • Basilica of Mount Mary Bandra