Excellent 8.1
Based on 2744 reviews

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based on 2744 reviews
  • Cleanliness 8.5
  • Facilities 7.8
  • Location 8.6
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for money 7.8
  • Food/Dining 7.3
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Isabella from Australia
Superior King
Stayed 6 nights in May 2015
Not what I expected
Couldn't give you 3 good things about it
This hotel was ok I wouldn't rate it as great. Location ok as well. As far as room we experience a terrible stench in the bathroom which was covered up by putting bleach into the toilet. Room and bathroom were very small you couldn't swing anything in it. Had nothing really appealing about it, I chose it as have been to other Novotel hotels before.
Reviewed May 15, 2015

Suryani from Indonesia
Business travelers
Superior Twin
Stayed one night in May 2015
Reviewed May 15, 2015

Shida from China
Superior King
Stayed 3 nights in May 2015
Convenient and Comfortable
Location, facilities, staff
Very convenient to go to anywhere in the city. The room is big and comfortable.
Reviewed May 14, 2015

Sarah from Singapore
Superior Twin
Stayed 3 nights in May 2015
Great hotel
Good location and a lot of food nearby
Reviewed May 13, 2015

Somchai from Thailand
Families with young children
Superior King
Stayed 3 nights in February 2015
Very good location, near shopping and dinning
Good Location, Near Shopping Center
Very good to airport, shopping and dining
Reviewed May 12, 2015

Josephine from Singapore
Families with young children
Superior King
Stayed 4 nights in May 2015
Good location and clean hotel
Good location, clean and friendly staffs.
Stayed 4 nights. The location is near to MTR. 7-11 is just opp. There are a few restaurant and eatery nearby. Tsim Sha Tsun is just few bus stops away...
Reviewed May 10, 2015

Pai-Han from Taiwan
Solo travelers
Superior Twin
Stayed one night in May 2015
no comments
no comments
Reviewed May 10, 2015

Warangkana from Thailand
Superior King
Stayed 2 nights in April 2015
Location is good
Location, modern and tidy
The location was great. Only 2 minutes walking to Nathan Rd. near MRT Hordan station
Reviewed May 05, 2015

Worapong from Thailand
Families with young children
Superior King
Stayed 4 nights in April 2015
Best hotel
Price, location , Service
Very good
Reviewed May 05, 2015

Martin from Indonesia
Families with young children
Superior Twin
Stayed 3 nights in April 2015
Branded Hotel with poor hospitality
Clean, close to MTR station , room comfort meets Accord standard
Kowloon Novotel Hotel situated in the center of Kowloon area. Here are the pros from the hotel : 1. Location : excellent. MTR station located in a walking distance from the hotel make this hotel more comfortable to the travelers who wanted to use MRT as a mode of transport during stay in Hong kong. 2. Food/Dining : The food provided in the hotel during breakfast time is fantastic. The combination of Hong Kong local dishes and standard Novotel dishes make the menu become perfect. 3. Hotel Cleanliness : meets Accord hotel standard. Everywhere I use Novotel, the cleanliness always perfect. Here are some cons of the hotel and subject to further improvement. 1. Staff Performance : Poor. The staff was inattentive. Once we arrive in the hotel, no one helping us to bring our luggage to the hotel lobby. Similar during check-out. The staff is there however, it seems they pretended don't know. In addition, very rare to see the staff smile to the hotel guest. To me, this is not meet Accord Hotel Standard. I believe this is something to consider for major improvement. 2. Surroundings : Novotel hotel in hong kong is surrounded by old and dirty buildings, where the hanging the cloths everywhere. The surroundings view is downgraded this branded hotel to become 1 star hotel. 3. Location : If you are looking a fantastic shopping area and mall, better find a hotel close to tsim tsa sui area. 4. Taxi : Taxi driver in Hong Kong is terrible. They often grumbling, driving fast without any safety concern, and many times I found they cheated with the meter. Just something to consider to better use MTR.
Reviewed May 05, 2015


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