Great Location and Nice rooms with View”

I booked 1 night and booked the standard room which has partial ocean view but when I checked in, I was told that they upgraded my room to an Ocean View Room. The room is very spacious and balcony has an unobstructed view of the ocean. The bathroom also looks good and well maintained. Breakfast has a lot of options. Thank you for this wonderful stay.

Overall satisfactory”

Our special requests could not be met at the beginning but frontdesk staff Mr. GIA was so helpful to fullfill all of them eventually (seaview, high floor and bathtub... even though the bathtub plug was useless :( ). All of the the staff were nice with smiley faces. Pleasant stay in Nha Trang!

Great value ”

The room is beautiful with a nice bath area. My daughter likes it a lot. The hotel is also conveniently accessible to restaurants, shopping area n etc. The breakfast and seafod buffet dinner are kinda overpriced.

Mr Nam made it a perfect stay”

The stay was made perfect since the time me and my girlfriend stepped into lobby, we were met with great smile and a very pleasant smelling scent in the lobby. Mr Nam the receptionist was exceptionally helpful, we were slightly earlier than the standard check in time, however our room was not ready so Mr Nam took it to his own matter and helped us into a better room. Even gave us 2 welcome drink to wait in the lounge. Exceptional customer service, perfect stay!

Delight beyond of my expectation”

I booked Novotel Nha Trang on Agoda at the last minute to catch up National Holiday, arrived on Sept.1.2018 and met Mr.Vinh Receptionist. He is very gentle to upgrade my family to front sea view for my daughter enjoyed her holiday with great experiences. Would like to thanks Novotel Nha Trang Receptionist

Very good”

Travel alone and took the airport bus to Nha Trang. The bus stopped near the Citadines. And just within 5 mins walk to Novotel. I stayed in the standard room. The room view is good. It was clean and lots of space. Waiting time for check in and check out were acceptable. The only concern I had was I bought a SIM card and wished to register for the Vietnam taxi app, so I can easily estimate fare and reserve a taxi and no need to deal with the driver on spot. However, I was not possible to get the OTP (one time password) via SMS, so I seek help from the front staff. He seems not too understand (I showed him in Vietnamese). The count down used to resend if I cannot receive any SMS. The staff kept asking me to wait until it finished and told me it will come at the end. Then, he repeated the step. I expected local can help but I gave up finally.

Clean room lovely view ”

The staff are very friendly and helpfulll. Breakfast good. Can not fault

Happy Guest”

We were very happy with our 4-day stay at this hotel. The staffs were wonderful, ANN was exceptional. She checked us in and patiently took the time to give us lots of helpful advice for first-timer in Nha Trang. When she learned that I had a very bad sore throat and lost my voice, she brought to our room at pot of ginger honey tea which miraculously helped and I was able to talk the next day. Chef THANH was also another exceptional staff. He saw that I couldn't find much food for vegetarians in the cafeteria and took extra effort to prepare a couple dishes for me. I felt so touched and welcomed at this hotel. All other staffs - the room service, the receptionists, tour concierge, doormen, waiters ... every one was so friendly and gracious. We felt very comfortable during our stay and were sad when we had to leave. we will definitely return to this hotel on our next trip.

Spacious room no 705”

Stayed on 22-25 Dec 2017. The room's ocean view is spectacular and because it's a corner unit, I get the awesome coastal view as well. Here's some of the cons : It's extremely windy during my stay. The whirling sound managed to sipped through the door gaps resulting in sleepless nights. The big bathroom has a tub which I don't know how it suits the purpose. It's too small to swim and too big to soak in. I paid something like usd400 for 3N and the laundry bag and slipper are not even complimentary. The bonus: Staffs are friendly and warm

Great staffs”

We meet great staffs as Huân and Ann, both solved our problems friendly and sincerely , and we have a great stay in novotel. The room is a bit small, but Seaview is stunning, hot water supply is not sufficient, as the whole area face the same issue.

Excellent staff and good location”

opposite the beach is really advantage for this hotel. Room is OK as Novotel standard. However only 2 elevators are not enough to service, I had been waiting for long time. Last but not least, Staff is excellent they help me a lot for taxi to airport with the best sugggestion

Relaxing stay in Novotel”

Good location near the beach. Need to cross the busy road as it is the case with other hotels too. Friendly staff especially Mr. Thi with his superior name memory. SPA nice with professional staff. Good breakfast fast. Room clean and spacious (Kings size bed with ocean view, we were up grated from Kng size room). Surely will choose this hotel when visiting Nha Trang

in general good”

+ Central location, excellent view while usual a standard room, good breakfast, clear room -check-in in 2 pm exactly (we kindly asked to check-in 1 hour earlier but were refused), security responsible to help you cross a road, sometimes go away.

Excellent! ”

Loved the location ; right next to 2 seafood restaurants, has own private beach with chairs and towels. Walking distance to restaurants and bars. They even helped us cross the road to the beach. Bed was comfy, air-condition worked flawlessly. Breakfast was enjoyable (but same stuff every morning).

The best view in Nha Trang”

The ocean view suites are outstanding. So spacious and clean with modern furnishings, super comfy beds, 27-7 rooms service with an extensive delicious menu. We were so wrapped with our 3 night stay! The the view was the best - highly recommend for couples!

Excellent break”

We had a great 2 day break here, it was fantastic after the bustle of Hanoi and Hoi an. Novotel upgraded us to a sea view room, the room was excellent, the staff very helpful, appreciated the help crossing the road to the beach, taxis would arrive in 1 minute, the breakfast buffet was excellent, as was the gym and spa area

Love this hotel”

Love this hotel go here so much because the location is great staff so nice front door staff are so nice one man vpcant remember name always calls me and my wife by first name every time we go there.good point

Good hotel”

It is located directly in front of the beach. There are chairs, umbrella and towel ready at the beach for occupant to use. Rooms were very clean and comfortable. Bathroom is big with a very unique bathtub.

Nice hotel with friendly staff”

We were very satisfied during our stay at the Novotel Nha Trang: the room was spacious, breakfast was good and varied, it's just across the beach and there are beach chairs with towel service, there are a pool, gym and sauna rooms inside the hotel. The staff was super friendly and helpful. The pool was a little bit small but we spent most of the time at the beach so it was no problem.

Fantastic in every way”

We stayed here 4 nights in a standard room. I had requested a high floor with a good sea view and Novotel came up trumps with the top floor and the room nearest the sea. We could see down the entire beach from our balcony and had no traffic noise due to the height. The room was spacious and comfortable with a good sized bathroom. The hotel has it's own strip of the beach with good quality loungers and we always managed to get one whatever time we went down to the beach. The pool is very stylish but seems to be permanently in the shade so not so good for sunbathing. Breakfast was excellent with a huge choice of items including roast gammon joints on the carvery and a fabulous coffee / expessso machine. More expensive than the other four star hotels but well worth the extra.