See all 67 properties in Palembang.

Novotel Palembang Hotel

Have a question for Novotel Palembang Hotel?
Very good7.8
Based on 368 reviews
92% would recommend to a friend
Novotel Palembang Hotel
See more photos
Interior view
See more photos
Interior view
See more photos
Swimming pool
See more photos
Swimming pool
See more photos
8.0 Very good location
See map
See all 50 photos
8.0Location
  • Free Wi-Fi in all rooms

  • Sauna

  • Steamroom

  • Air conditioning

Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

Sign in now
Room choices
Superior Twin Pool View
...
  • Pool view
  • 42 m²
  • 2 semi double beds
Enter dates to see prices
Superior King Pool View
...
  • Pool view
  • 38 m²
  • 1 super king bed
Enter dates to see prices
Superior Twin Room
...
  • Garden view
  • 42 m²
  • 2 semi double beds
Enter dates to see prices
1 Bedroom Apartment Double Bed
...
  • Pool view
  • 68 m²
  • 1 super king bed
Enter dates to see prices
Superior King Room
...
  • Garden view
  • 38 m²
  • 1 super king bed
Enter dates to see prices
1 Bedroom Apartment
...
  • 25 m²
  • Non-smoking
  • 2 single beds and 1 double ...
Enter dates to see prices
Superior
...
    Enter dates to see prices
    1 Bedroom Apartment
    ...
      Enter dates to see prices
      Suite
      ...
        Enter dates to see prices
        Have a question for Novotel Palembang Hotel?

        Nearest essentials

        Airports
        • 9 kilometers to
        • Palembang - Badaruddin Ii Airport (DJB)
        • 9 kilometers to
        • Sultan Mahmud Badaruddin II Airport (PLM)
        Public transportation
        • 8 kilometers to
        • Kertapati Railway Station
        • 8 kilometers to
        • Terminal Plaju Bus Station
        Hospital or clinic
        • 3.3 kilometers to
        • Pelabuhan Palembang Hospital
        Pharmacy
        • 5 kilometers to
        • K24 Pharmacy
        Convenience store
        • 6 kilometers to
        • Indomaret
        Cash withdrawal
        • on site

        More about

        An overview

        Show more

        What they offer

        Show less

        Guest policies

        Show more

        Some helpful facts

        Show more

        Verified guest reviews

        Agoda Reviews (368)
        Booking.com Reviews (47)

        4.0

        Filter by guest type:
        Very good
        • Cleanliness 8.0
        • Facilities 8.3
        • Location 8.0
        • Room comfort and quality 7.9
        • Service 7.9
        • Value for money 7.8
        Very good
        • Cleanliness 8.0
        • Facilities 8.4
        • Location 8.1
        • Room comfort and quality 7.9
        • Service 7.9
        • Value for money 7.8
        Very good
        • Cleanliness 8.0
        • Facilities 8.0
        • Location 7.7
        • Room comfort and quality 7.7
        • Service 7.4
        • Value for money 7.7
        Excellent
        • Cleanliness 8.3
        • Facilities 7.8
        • Location 7.9
        • Room comfort and quality 8.4
        • Service 8.1
        • Value for money 8.2
        Very good
        • Cleanliness 7.5
        • Facilities 8.4
        • Location 7.8
        • Room comfort and quality 7.5
        • Service 7.7
        • Value for money 7.4
        Excellent
        • Cleanliness 8.4
        • Facilities 9.0
        • Location 8.0
        • Room comfort and quality 8.5
        • Service 8.4
        • Value for money 8.4
        Very good
        • Cleanliness 8.1
        • Facilities 8.0
        • Location 8.0
        • Room comfort and quality 7.6
        • Service 8.2
        • Value for money 7.8
        Provided by verified guests of Agoda
        Filter guest comments by:

        Language
        • English
        • Bahasa Indonesia
        • 日本語
        • 한국어
        • Bahasa Malaysia
        • Nederlands
        • 简体中文
        • Svenska
        • 繁體中文 (台灣)
        more less

        Room type
        • 1 Bedroom Apartment Double Bed
        • Superior King Pool View
        • Superior King Room
        • Superior Twin Pool View
        • Superior Twin Room
        more less

        Sort by
        Showing 334 verified guest comments
        • clear all

        8.4
        nofa from Indonesia
        Business traveler
        Superior King Pool View
        Stayed 1 night in August 2017
        good for meeting”
        nice place to meeting with the expensive rate
        Reviewed August 29, 2017
        Dear Reviewer, Warmest Greetings from Novotel Palembang Hotel & Residence Thank you so much for your time to give us good rating during your stay at Novotel Palembang. We will increase our service to make you more satisfied and always choose Novotel Palembang as a pleasant stay. Once again thank you and looking forward to welcoming you back at Novotel Palembang. Sincerely, Herman Wijaya Executive Assistant Manager
        Responded August 31, 2017
        Show more
        Novotel Palembang Hotel
        Did you find this review helpful? |
        7.6
        yuki from Indonesia
        Business traveler
        Superior Twin Room
        Stayed 1 night in August 2017
        Good Hotel in Palembang”
        little bit noise
        Reviewed August 29, 2017
        Did you find this review helpful? |
        10.0
        Irving from Indonesia
        Business traveler
        Superior King Room
        Stayed 2 nights in July 2017
        Great hotel for business and personal”
        Overall the hotel is great, with a lot of facilities. Calling for taxi also not an issue, can use the app-based taxi. Breakfast is also good, with some local food available. My only issue is the sound coming from the hotel's bar, which can go thru to my room, the sound proofing is not good.
        Reviewed August 22, 2017
        Dear Reviewer, Warmest Greetings from Novotel Palembang Hotel & Residence We very much appreciate your comments regarding your stay at the Novotel Palembang Hotel & Residence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Herman Wijaya Executive Assistant Manager
        Responded August 31, 2017
        Show more
        Novotel Palembang Hotel
        Did you find this review helpful? |
        8.4
        Eng from Indonesia
        Business traveler
        Superior King Room
        Stayed 1 night in August 2017
        Good hotel”
        Especially for family as the facilities is well maintained
        Reviewed August 17, 2017
        Dear Reviewer, Warmest Greetings from Novotel Palembang Hotel & Residence We sincerely appreciate you taking a time to share us your grateful experience at Novotel Palembang. it is through feedback such as yours that we are able to maintain the quality of our service. We have been passed your motivate comments to our team. Once again thank you for your continuous support and we are looking forward to welcoming you back at Novotel Palembang Sincerely, Herman Wijaya Executive Assistant Manager
        Responded August 19, 2017
        Show more
        Novotel Palembang Hotel
        Did you find this review helpful? |
        8.0
        shierly from Indonesia
        Solo traveler
        Superior King Room
        Stayed 1 night in August 2017
        Very good”
        excellent
        Reviewed August 09, 2017
        Dear Reviewer, Warmest Greetings from Novotel Palembang Hotel & Residence Thank you so much for your time to give us good rating during your stay at Novotel Palembang. We will increase our service to make you more satisfied and always choose Novotel Palembang as a pleasant stay. Once again thank you and looking forward to welcoming you back at Novotel Palembang. Sincerely, Herman Wijaya Executive Assistant Manager
        Responded August 12, 2017
        Show more
        Novotel Palembang Hotel
        Did you find this review helpful? |
        3.2
        Mohamad from Indonesia
        Family with young children
        Superior King Pool View
        Stayed 2 nights in July 2017
        Not worth the experience”
        I don't know why I came back to this hotel. Perhaps the biggest deciding factor this time was the pool. Since I travelled with my two kids, so sizable pool would be good. No extra bed, no extra towel, no extra pillow, no iron unless you really bitch on having it available to borrow, no pool towel so you have to bring one from the room, and since they cannot provide extra towel, you have to settle with one/s provided in the room. No problem if you stay by yourself.
        Reviewed July 24, 2017
        Dear Mr. Mohamad, Warmest Greetings from Novotel Palembang Hotel & Residence Thank you for taking the time to tell us about your experience at the Novotel Palembang Hotel & Residence. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We took action directly to investigate about this problem and brief them to refresh all standard operation procedure in order to avoid the same problem in the future. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Thank you and allow me to serve you better in the future. Best Regards, Herman Wijaya Executive Assistant Manager
        Responded August 05, 2017
        Show more
        Novotel Palembang Hotel
        Did you find this review helpful? |
        10.0
        Lim from Indonesia
        Business traveler
        Superior King Room
        Stayed 1 night in May 2017
        Good”
        Good
        Reviewed June 12, 2017
        Did you find this review helpful? |
        6.0
        Azeleta from Malaysia
        Business traveler
        1 Bedroom Apartment Double Bed
        Stayed 2 nights in April 2017
        bathrooms could be improved”
        large rooms, though some commented cleanliness could be improved
        Reviewed April 08, 2017
        Did you find this review helpful? |
        7.2
        Darcy from United Kingdom
        Family with young children
        1 Bedroom Apartment Double Bed
        Stayed 2 nights in January 2017
        Reasonablly good hotel”
        The hotel itself is very large and the staff are very attentive. The rooms are a little bit dated and the food was not consistent. The breakfast was very busy but many things had run out of due to the number of people. The room service was pretty good but if ordered the same thing on different days the quality was not there, maybe different chef? I would stay again at the Novotel.
        Reviewed March 13, 2017
        Did you find this review helpful? |
        7.2
        shierly from Indonesia
        Business traveler
        Superior King Room
        Stayed 4 nights in February 2017
        Good”
        Price is quite expensive
        Reviewed February 27, 2017
        Did you find this review helpful? |

        Check in. Step out.
        Experiences on Agoda. Because your room is just the beginning.

        • Explore
        • Eat
        • Shop
        • Play
        ×
        Novotel Palembang Hotel
        |Very good 7.8

        1

        Select loyalty program

        PointsMAX
        Language
        Loyalty Program A Loyalty Program A
        Loyalty Program B

        In the menu, click PointsMAX and select your favorite loyalty program.

        2

        Select a room that earns points

        Hotel Room A
        Room Info
        This booking earns
        5,000 points

        Choose a room offer that comes with points, which are earned automatically with that booking.

        3

        Enter membership ID

        Country of passport
        Program Membership ID
        1234

        Fill in the membership number for you selected program when completing your reservation. The points will be added to your account after you check out.

        Start here and select your preferred program:
        Prev
        September 2017
        MoTuWeThFrSaSu
            123
        45678910
        11121314151617
        18192021222324
        252627282930 
        Next
        October 2017
        MoTuWeThFrSaSu
              1
        2345678
        9101112131415
        16171819202122
        23242526272829
        3031