Novotel Pekanbaru
In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Pekanbaru City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous An-Nur Grand Mosque. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Indonesia Care
Certifies impeccable cleanliness, hygiene, and contactless safety practices

Airport transfer
Valet parking
Shuttle service
Free Wi-Fi in all rooms!
Check-in/out [express]
Perfect place for every occassion”
We were at Novotel Pekanbaru for our anniversary and must say we couldn't have made a better choice. In just one discussion, the hotel took care of all our requirements. Mr. Clift and his team left no stone unturned to make us feel pampered. Our room was decorated beautifully and we had a cake and card waiting for us in the room on check-in. The candle-light dinner by poolside was perfect. The Chef took care of our vegetarian requirements and made a delicious meal. The rooms and all places are spick and span. The staff is friendly and hospitable. Gym has all equipment for a quick workout. The breakfast spread is large, lots of food variety to choose from. Location is great as its right next to Ciputra Mall. We are definitely staying here next time!
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Good location, amazing breakfast, good hotel”
I love almost everything about the hotel. It’s definitely clean, it has good breakfast ranging from continental to local foods, the location is amazing, staffs are totally helpful especially the breakfast manager who helped deliver my grandma to our room when we had our breakfast. The only thing I don’t particularly enjoy is the bathroom door. It’s a sliding door, kinda heavy and you can’t completely lock yourself in. So if you want a total privacy in the bathroom, you can’t. But overall, I love the place!
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New Hotel in Pekanbaru”
Location is strategic, next to a mall. Close to many popular food courts in Pekanbaru where I always like to have a bowl of Fish Soup :). Hotel was clean and lux. It was a pleasant stay.
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One of the best hotel in Pekanbaru”
I usually booked this hotel as a solo traveler before and now i came with my family together. So far the service always been a top notch. The staffs are really friendly and helpful, i can say this hotel got a really polite and nice staffs, even my mom says that the staffs help her so much and really nice to her. Room itself is spacious, and got the fast wifi in every corner of the hotel. Also the breakfast were great ! Lot of options to pick. If i can make a list, the top thing that i always make sure recommend this hotel is the staffs service. One note though, if there is an event like wedding and other, the parking area sometimes full with cars in the ground floor since they only open one door in the main lobby, i hope they can fix this problem where make a difference between parking lot for guest who stays in the hotel and other guest that come for an event, so it will be easier for use to use the parking lot. But surely i will return again anytime soon to Novotel. Thank you !
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Thank You Novotel”
Thank you Novotel for the unforgettable experience. I wish lucky enough that when I was staying, the price was cheaper compared to when I was checking it out a couple of months earlier (probably because of the pandemic). Unfortunately, a friend of mine is unhappy with the breakfast. In my opinion, the breakfast is not bad even though not the best either.
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Great Hotel”
Great location. Room was very clean and new. Breakfast was good with so many options. Just next to a mall and many food court nearby.
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Overall nice service”
Tbh, in Pekanbaru, it's kinda rare to see a hotel that still maintained good service hotel, and Novotel is one of it. The staffs are really friendly and they took care off everything that i need in a nice way. Kudos to them. I'll stay again next time.
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Recommended hotel di pekan baru”
kamar dan kamar mandi bersih, desain up to date, tempat tidurnya king size, makanannya enak terutama pizza sama laksa singapore. fast check in & check out. Always stay here when travelling to pekan baru. recommended. cuma kalo ada wedding disini yg bikin kesel, parkirnya jd penuh.
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Superb!”
No words to describe this property other than : superb! From staffs, cleanliness, facilities and location.
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Good location”
Hotel room is clean and the staff is very friendly. Its location is very strategic too.
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2nd time and feels the same. Awesome”
Overall i love this hotel. They gave the best service ever as 4 star hotel. The best service hotel in Pekanbaru.
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Best facilities ”
This is not my first time to stay at Novotel Pekanbaru, i would like to give 5 star for this hotel!
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Exceptional”
Novotel has been my go-to hotel in Indonesia, both for business and personal trips. As regards to the facilities, this hotel doesn't disappoint. The security staff at the hotel entrance, though, I find to be rather unfriendly. I greeted them "Good morning!" "Good evening!" whenever I walked by and only once throughout my stay I got a response.
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All plus, except”
need to improve on the restaurant service, a bit under the standard for a 4-star hotel to need 1 hour for the food to be delivered don't you think?
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Nice and clean”
comfortable place to stay vacations
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Recommended”
Good value for money and lot of nearby amenities
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EXCELENT HOTEL”
HOTEL WITH BEST SERVICE AND FACILITY, THANKS !!!
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Novotel Pekanbaru”
Nice Hotel.. Best location..
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the room is clean”
here the room is very clean and the staff is very helpful.
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Good”
Room hygiene need to be improve
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