Novotel Phu Quoc Resort
Take everything available in Phu Quoc Island with a comfort stay at Novotel Phu Quoc Resort. Enjoy the ocean, or just watch it with a refreshing drink. Just 10.1 km from Sao Beach, you can enjoy some beach time with a stay at Novotel Phu Quoc Resort.
Novotel Phu Quoc Resort offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Phu Quoc Island.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room.
Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Equipped with handy amenities, guestrooms at Novotel Phu Quoc Resort guarantee a comfortable stay for all travelers. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Some rooms at Novotel Phu Quoc Resort include separate living room and balcony or terrace as part of their design layout. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
The hotel also offers a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.
Dining and things to do
Nothing starts a morning better than a delicious free breakfast, which you'll always enjoy at Novotel Phu Quoc Resort. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions. Guests who prefer to make their own meals will love the in-house BBQ facilities available here.
Recreational facilities at Novotel Phu Quoc Resort are designed for escape and relaxation. Don't forget to explore the hotel's easily accessible beach. Finish your vacation days right by dropping in at the massage, hot tub, salon, steam room, spa and sauna. Start your vacation off right with a dip in the pool.
Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Get wet in the best way on sunny days by joining water-world activities like non-motorized water sports. Water sports are incredibly convenient with watersports equipment rentals provided by Novotel Phu Quoc Resort.
Have fun without traveling far, by taking advantage of the ping-pong table and tennis court at Novotel Phu Quoc Resort. Have fun with your friends or family, or even meet new people at the library and games room. Pick up something memorable for yourself or those waiting for you back at home, at the shops.
Around the property
Take advantage of the opportunity to explore Phu Quoc Island while in the city. The best way to remember your time in Phu Quoc Island is with a nice gift at Duong Dong Market located about 9.9 km away.
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/5664778/0/422b67817bb54cb8448f498bed65a186.jpg?ca=20&ce=1&s=1024x768)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/5664778/0/422b67817bb54cb8448f498bed65a186.jpg?ca=20&ce=1&s=98x98&ar=1x1)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/5664778/0/2f858f6d187ffd10b3d5fbd5b54e748e.jpg?ca=20&ce=1&s=98x98&ar=1x1)
Thank You!”
My family visited Novotel Phu Quoc Resort for four days and three nights to celebrate a family event. Upon check-in, the Front Desk receptionist greeted us with a warm welcome and a big smile. On the first night, two staff came to our room to celebrate the event with us; they brought some balloons, a yummy cake, cute donuts and a present for my son. Two more staff wearing the national traditional dress ao dai came to our room and welcomed us once again. My son was soooooo happy and excited that he could not fall asleep that night. Rooms were in wonderful condition, the swimming pool was clean, the beach view from our room and from the swimming pool was spectacular, and the breakfast especially Vietnamese rice noodles tasted great. During our stay, Lisa, Guest Relations Manager, helped us arrange our schedule, book tickets and taxis, and often texted to see if we needed anything and were having a great time. She helped us from the bottom of her heart as if we were her family. She even came to work(even though it was her day off!!) on the last day of our stay to help us check out and say good-bye and checked if we arrived at home safe and sound. I was greatly touched when she gave me a hand-made card for my son. She and Nhu had made the card themselves; they wrote a short message and drew a cute dragon which symbolized my son who had been born in the dragon year. Not only Lisa but also all the other staff including the F&B, Front Desk, Concierge, Housekeeping team members greeted us heartfully. Their prompt and excellent service made us feel comfortable and as if we were at home; they made us feel special and highly welcomed. We travel quite often but out of all the trips we have gone, we had the most memorable stay in Novotel Phu Quoc Resort this time. We will never forget the kind staff, great facilities and the beautiful sunset. We will DEFINITELY visit this hotel again in the near future. Thank you once again!
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Dear Mrs. Hong, We very much appreciate that you take time to share your experience during your stay. Thank you so much for giving us a wonderful review. Your kind words to our Heartists (Ms. Nhu - Kid Club and for whole staff in Front Office, F&B and Housekeeping) is very much appreciated and please rest assured they will be informed for their excellent work. We take great pride in our team who delivers their best to ensure a unique experience for our guests each day. The entire team is grateful and proud to know that we met your expectations. A lot of efforts are put daily, but comments like yours simply provide the team the reward they deserve. We look forward to welcome you back. And this time with your whole family. Sincerely, Lisa Dao (Ms.) Guest Experience Manager Novotel Phu Quoc Resort
The best hotel in Phu Quoc”
Very nice facilities available. 2 pools, one near lobby, one near the beach. Nice private beach, clean, free towels & beach chairs. Staff nice and helpful. Bar at the pool not so expensive. Breakfast has many variety. Rooms spacious, clean and of good quality. Will definitely be back again!
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Dear EFFY, Xin Chào! Thank you so much for writing such an excellent review We are delighted to learn that you had a joyful experience with us. Your kind words are definitely appreciated and your compliments have also been shared with the whole Heartists. Once again, thank you for the great feedback. We do hope to see you again. Sincerely, Ms. Jubanny Ariola Guest Experience Manager Novotel Phu Quoc Resort
Accor can do smth more to be the best”
We stayed in 3 bungalows,very clean,quiet,comfortable with brand new furnitures. There's a small door between room, kids loved it very much. Beach is soft like cotton, supper clean with friendly staffs who helped us so much to take care our naughty boys. 2 big pools,but we can try only one which near the beach,because the other is so close to main restaurant area. We can't swim or play when lots of people starred to us. Breakfast was great. But resort was so dark at night. At least we can send a long night in very big garden view balcony. And there're funny night Market nearby, with many seafood shop right on the street and a small supermarket. Also, there're a beautiful street with colorful lights. I had some amazing photos there.
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Dear Thu, Xin Chào! Thank you so much for writing such an excellent review and we are delighted to learn that you had a joyful experience with us. As hoteliers your positive experience is something we take great pride in and reading such glowing recommendations from satisfied guests such as yourself makes it all worth it! Thank you again for your review and we hope to see you again soon. Sincerely, Ms. Jubanny Ariola Guest Experience Manager Novotel Phu Quoc Resort
Stayed the 2nd time because I loved it the 1st”
This was my second time staying at Novotel in Phu Quoc. I loved it the first time and wanted to come back when I would have had the chance. And since COVID-19 enabled domestic travelers to experience high-end resort at a reasonable price, I took the chance right away. I booked an ocean view room but the room was a little adjacent to the ocean front but it was no biggie. I stayed at the villa the first time and at the hotel this time and both times were explicitly worth every penny. Rooms were exceptionally clean and well-equipped. I even got a balcony all to myself and my partner. The staff was on their feet when it came to my request. Everything was promptly answered to and assisted. Would totally recommend Novotel to anyone wanting to experience Phu Quoc.
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weekend at Novotel Phu Quoc”
I went for a weekend Friday to Sunday, and facilities are clean and neat, staff very friendly, either the facilities, beach, room and pool very clean and beautiful, every time I visit Phu Quoc again definitely will stay there
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Dear Ramon, Xin Chào! Thank you so much for writing such an excellent review . We strive for excellence so we're thrilled you appreciated not only our Resort but also for our Heartists! As hoteliers your positive experience is something we take great pride in and reading such glowing recommendations from satisfied guests such as yourself makes it all worth it! We hope to see you again soon Sincerely, Ms. Jubanny Ariola Guest Experience Manager Novotel Phu Quoc Resort
Great hotel resort in Phu Quoc.”
I think this should be a 4 stars or 4.5 stars hotel Instead of 5 stars hotel. As for the location is a little bit far from the central or downtown of Phu Quoc. The hotel offer free shuttle to and from the airport for free. However, it will charge you money if you want to go to night market. We decided to rent a motorbike which is easier for traveling purpose and transportation. As for breakfast buffet is good with variety of choices. Swimming pool is very nice. They have two swimming pools. One is the infinity pool looking beyond the beach. I think there is a problem with the water line lead to my room. It has yellow stains for almost 2 days. For that reasons, I cannot give it a 5 stars. But overall, this hotel is great for vacation, relaxation or honeymoon.
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Dear Vinh, Xin Chào! It is always a pleasure to receive positive feedback. Unfortunately during your stay we had sudden problem with water from the Island main supplier, we are sorry for the inconvenience. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our Heartist as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ms. Jubanny Ariola Guest Experience Manager Novotel Phu Quoc Resort
Thank You”
Novotel Phu Quoc is definitely the BEST hotel in Phu Quoc in terms of the warm-hearted staff and their wonderful service. My family and I were deeply moved by Lisa, Nhu, Duyet and Nguyet’s love, sincerity, and their caring service. Thank you once again!
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Xin Chào Kristine! Thank you for giving us another wonderful review. Your kind words to our Heartists Nhu, Duyet and Nguyet is very much appreciated and please rest assured they will be informed for their excellent work. We take great pride in our team who delivers their best to ensure a unique experience for our guests each day. The entire team is grateful and proud to know that we met your expectations. Comments like yours simply provide the team the reward they deserve. We look forward to welcome you back. Sincerely, Lisa Dao (Ms.) Guest Experience Manager Novotel Phu Quoc Resort
Nice hotel, beach and staff”
I love the hotel with friendly staff, lovely beach. Food was good. We enjoyed the time here. Will choice this hotel once we back Phu Quoc
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Dear Ngoc, Xin Chào! Thank you so much for writing such an excellent review We are delighted to learn that you had a joyful experience with us. Your kind words are definitely appreciated and your compliments have also been shared with the whole Heartists. Once again, thank you for the great feedback. We do hope to see you again. Sincerely, Ms. Jubanny Ariola Guest Experience Manager Novotel Phu Quoc Resort
World class service and breakfast”
The staff at Novatel was really exceptional. The morning breakfast is also top notch. The setup and promotions for families are very well thought out.
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Xin Chào Alan! Thank you for your feedback and high appreciation, I will share it to the team. Looking forward to welcoming you back soon. Take care and Best wishes Lisa Dao (Ms.) Guest Experience Manager Novotel Phu Quoc Resor
excellent customer service ”
My family and I had an amazing experience staying at the Villa. We were so sad to leave because our stay was pretty short. But the experience was unreal and unforgettable.
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Dear Judy, Xin Chào! Thank you so much for writing such an excellent review . We strive for excellence so we're thrilled you appreciated our Heartists and you had a wonderful experience. As hoteliers your positive experience is something we take great pride in and reading such glowing recommendations from satisfied guests such as yourself makes it all worth it! Sincerely, Ms. Jubanny Ariola Guest Experience Manager Novotel Phu Quoc Resort
Very good hotel and service”
Stayed five days with family enjoyed the sea and service. Be careful about traveling to Phu Quoc in August - its the rainy season.
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Xin Chào Joseph, We very much appreciate your comments regarding your stay at Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our Heartist as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ms. Jubanny Ariola Guest Experience Manager Novotel Phu Quoc Resort
Excellent experience”
Everything was perfect, especially Receptionist staff, so much caring & helpful. We did a great stay here & would return in some day.
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Dear Tracy, On behalf of the whole team of Front Office we thanked you for the great comments and rest assured i will share this to the whole team and for sure they will be happy to hear your comments. It is our pleasure to know that you had a really great time staying with us in Novotel Phu Quoc Resort. Thank you again and we hope to see you soon. Sincerely, Ms. Jubanny Ariola Guest Experience Manager Novotel Phu Quoc
Peaceful stay in Phu Quoc”
we love to stay at Novotel. Nice room and service. It is great for kids to play around.
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Xin Chào Mathilde! Thank you for your feedback and appreciation, I will share it to the team. Looking forward to welcoming you back soon Sincerely, Lisa Dao (Ms.) Guest Experience Manager Novotel Phu Quoc Resort
Great resort ”
Great resort to stay at with awesome facilities. Pool was very big and access to the private beach was nice and kept clean. Also, breakfast was fantastic and one of the best I had in my month long stay in Vietnam. Only thing I would say is there is not much to do except for hanging out at the resort, as a lot of the surrounding area is still very underdeveloped. It is about a 15-20 minutes taxi ride to the center of town. Aside from that, the hotel itself was very enjoyable and the staff was good and very attentive. I would recommend this hotel and would stay here again if traveling to Phu Quoc.
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Xin Chào! We very much appreciate your comments regarding your stay at Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our Heartists as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hieu Le Guest Relation Manager
Fully recommend the 5 star hotel to stay”
Thanks for bringing the wonderful memories to us,I will definitely choose your hotel to stay when I visit here again
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Dear Mengchang, We very much appreciate your comments regarding your stay at the Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hanh Truong Quality Control Novotel Phu Quoc Resort
Wonderful time here”
My family have an unforgettable time here. Room super clean, well organized, pool with views at sunset, staff friendly and actively to help. finally great and healthy breakfast buffet, my kids love it.
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Dear Dat, Xin Chào! Thank you so much for writing such an excellent review We are delighted to learn that you had a joyful experience with us. Your kind words are definitely appreciated and your compliments have also been shared with the whole Heartists. Once again, thank you for the great feedback. We do hope to see you again. Sincerely, Ms. Jubanny Ariola Guest Experience Manager Novotel Phu Quoc Resort
Love this place!”
The staff was very nice and helpful. Facilities is upscale and by the beach. We love it!
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Dear Wendy, Xin Chào! It is always a pleasure to receive positive feedback. I will share your comments with the whole team. I am sure that this feedback will serve as an encouragement to all of our Heartist as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ms. Jubanny Ariola Guest Experience Manager Novotel Phu Quoc Resort
Beautiful place, wonderful food”
Best in the price. 😍😍😍 I will return with my family
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Xin Chao Phuc, Thank you for your feedback and appreciation, I will share it to the team. Looking forward to welcome you back soon Sincerely, Tram Nguyen (Ms.) Guest Experience Manager Novotel Phu Quoc Resort
Exceptional”
I’m happy to stay here. Big room and clean. Friendly staff also a suprise a slice of cake in room my wife birthday. Comfy hotel. Nice view at the beach pool. Thank you keep it up :)
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Dear Tan, Xin Chào! Thank you very much for your valuable feedback regarding your stay at Novotel Phu Quoc Resort. Your kind words to our Heartists is very much appreciated and please rest assured they will be informed for their excellent work. We are looking forward to seeing you again. Sincerely, Ms. Jubanny Ariola Guest Experience Manager Novotel Phu Quoc Resort
Great value for money and good amenities”
This is our second time at the hotel and we enjoyed our stay. We stayed at a villa since we had a bigger group (parents and in-laws). The beach is very nice and clean. There are multiple pools for children and adults. This time around we discovered pizzas at the restaurant next to the main lobby area, they were great and the price is reasonable. If you are traveling in a bigger group and need a villa, we would definitely recommend this place. Finally, we love going to Bai Sao and this hotel is very close to it (around 20 min drive).
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Dear Filip, We very much appreciate your comments regarding your stay at the Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hanh Truong Quality Control Novotel Phu Quoc Resort