Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.
The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.
In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.
Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.
Maximum of 2 pets per Villa, with a maximum weight of 20kg per pet
If your booking is within the Phuket Sandbox or Test & Go program, you will need to directly contact the property for further arrangements. The property’s email address can be found on your booking confirmation or when viewing your booking on the Agoda website or app, or connect with the property using our Agoda chat. When you first contact the property, please provide:
1. A statement that your booking is a Phuket Sandbox or Test & Go booking.
2. Full names and flight details for each guest.
3. Whether this booking is for your first stay during this trip.
Pets will be allowed in outside dining areas, but should be kept on a leash. They will not be allowed to enter indoor dining areas, the hotel pool, gym or kids club
They poop! You Scoop! Please kindly clean up after your furry friends. Garbage bags and gloves will be provided
Any damage caused by a pet is the responsibility of the pet owner and any costs associated with the damage will be charged accordingly
Pets are welcome in Jacuzzi Villas only. This offer does not apply to Superior rooms, Ocean rooms, Ocean Villa, Pool Villas or Suites
Maximum of 2 pets per Villa, with a maximum weight of 10kg per pet
Great Location - Beautiful Beach - Friendly Staff ”
Suggest that the Novotel is the No. 1 pick for accommodation on Kamala Beach with direct access to the most serene & calmest stretch of the picturesque beach cove. The white sand beach is kept clean & immaculate. The Hotel offers a variety of dining experiences so you may choose to stay or explore other hot spots at Kamala. My only whinge is the daily stench that wafts through from running the sewer pumps. This seems to be a shared problem in Thailand. It’s such a shame that Hotel guests have to endure this lingering bad smell mid morning & in the evening. Strongly recommend a few traditional Thai scented candles around the Hotel to diffuse the bad odour. Otherwise, an amazing Hotel with friendly Staff & great amenities for guests to truly relax & enjoy time out!
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Nice hotel for having a relaxing break”
First night we had a room directly facing the construction. It was rather noisy in the morning. After we explained the situation next day, hotel staff had kindly moved us to a quieter room. Hotel is away from busy areas but has shuttle bus to Jungceylon shopping mall 3 times per day. Need to book in advance. It is 2 mins walk to Kamala beach. The sand on the beach is a bit rough though. Breakfast is good. Could be better with more meat options. We enjoyed other hotel facilities like the gym and the pool. Overall we had a lovely relaxing stay in Novotel Kamala.
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Dear Joanna, Thank you for taking the time to write into Agoda following your recent stay at Novotel Phuket Kamala Beach. A "Nice hotel for having a relaxing break" is certainly a label we like to hear ! We appreciate the detailed comments and hope other potential guest will enjoy reading your review. It goes without saying that we truly regret the disappointment you had with the room facing the construction site. However we’re glad to know that the front office team was able to allocate you in another room. We look forward to welcoming you back again soon Best Regards Clara Horlon Digital Marketing Manager
Comfortable”
Pros + The room is spacious, comfortable and clean. + The bed is super comfy! I love it so much! + Beautiful Kamala beach is in front of the hotel. + Nice staff + View from the pool is good, but it would be better if there is no fence next to the pool as it bothers the view. Cons - Crowded, full of family with kids - Amenities in the room are decreased due to Covid-19. You have to ask for those you want. - Location is far from the town and inconvenient for those who do not drive car. - No minimart or local restaurant in walking distance - Small swimming pool comparing to the number of rooms - Car park is at the base of the hill while the lobby is at the top so you have to take buggy to transfer between them. - The hotel is at the corner of the beach which is not the best part of Kamala beach. - The hotel's entrance is at the curve of mountain which is quite dangerous for driving.
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A quiet reprieve in Phuket”
The hotel is nearer to the airport than the more famous Patong Beach. Kamala Beach did not disappoint, and the hotel is right in front of it so it's like having a private beach to yourself. There's a gym and a spa if you want to workout and relax. Undoubtedly the best place to be in Phuket! The staff were really nice and well trained. The minibar will not burn your wallet unlike most hotels. Great buffet selection. The tub in the ocean villa is a gem! Really relaxing. We'll definitely come back!
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Amazing location right on the beach”
I stayed at here for 2 nights. Hotel is about 40 minutes away from the airport. The hotel is right on one end of Kamala Beach which makes it very quiet compared to the rest, almost like having a private beach. Breakfast buffet was awesome, lots of choice. Lunch and dinner are also very good. If you wanted to eat away from the hotel, walk 10-15 minutes along the beach and you'll hit a string of restaurants, cafes and massage huts. Room was big, clean and had a nice view. All the staff were very helpful. Just a couple of things I found a little bothersome - smoking allowed at the beach chair area and constant music being pumped through the stereo outside which distracted from the sound of the waves/nature.
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lovely beach great hotel clean and new”
fantastic. I have a free upgrade to a 2 bedroom 2 pool ocean view villa. the beach is just 5 steps from the beach. this hotel is only opened from august 2013 and so you can expect everything to be new. The only ocean view hotel at this price for the whole of phuket. be prepared to spend alot on transportation because kamala has nothing much for night party or shopping. For those, you gotta go patong which is 20 min away. Otherwise, a quiet and peaceful holiday is all you have in Kamala.
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Lovely boutique feeling resort”
In summary we would go back to the Novotel in a heartbeat. The food was excellent, the staff lovely and friendly, the rooms comfortable and Kamla is only a short walk away. We are a family with a very young baby and this hotel served our needs perfectly. A relaxing pool area, a good breakfast and selectin of foods, the beach a few steps away and access to Kamala in a short walk
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Amazing location, friendly staff, good wifi”
This is my second stay at Novotel Kamala Beach Hotel as my first stay was such a great experience. The beach, breakfast buffet, pool, staff are all brilliant that I knew I was going to have another great holiday.
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Fantastic hotel with awesome facilities and staff”
One of the best on Kamala Beach. Great view from ocean side rooms. Located on the quieter side of the beach, it’s peaceful when you just wanna lay by the beach outside the hotel without the crowd. Nice pool tho a little crowded at times. Fantastic pool bar staff by the name of Max - great service, always bringing people drinks with a smile. Hope to be back next year!
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Dear Rachel, Thank you so much for the 5 Star review! We must agree with you, we do have an ideal location; stepping out from your room and a few steps later right on to the beach is certainly amazing, we are very lucky to have such great facilities. It is wonderful to read we have created a very memorable experience and that the team’s service was amazing, we strive to deliver an experience that wows and we thank you for the positive feedback. Khun Max passes on his regards and mentioned it was his pleasure to host you! We truly hope to welcome you back in the near future With best regards Clara Horlon Digital Marketing Manager
Pleasent stay with close proximity to beach”
This is a new hotel opened just 4 months ago. Located near Kamala beach, and the best thing of the location is that the public pool is just beyond the hotel pool, my young kids and elderly parents do not have to cross any road to get to the beach. The room is clean and free wifi is fast. The lighting and power point design is among the best. However, the design of the bathroom has much room to improve, half of the bathroom get wet after every shower. One very serious thing that the Management should look into: the danger of vehicles turning in and out along the main road. The entrance of the hotel is like 320 degree if you are driving from the airport, and at the band of the steep road. There is no mirror to help you to see the approaching traffic, and the guards are not helpful at all. Very very dangerous for cars and taxi, which are the only means to get in & out of the hotel.
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Weekend Getaway”
Did a quick get away from Singapore. We have stayed at resort down the beach several times when kids were with us, but this time no kids and they were already booked up so chose this hotel and did not regret it. We love the beach at Kamala as it is clean, not crowded, offers tons of food along beaches and where as Kamala is located centrally for our excursions to do such things as zipline; Phang Nga Caves; and so on
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Everything about this hotel is fantastic!”
Our stay was fantastic! Everything about the hotel is brilliant. We've been to Phuket many times before and have stayed in many different hotels but this one is by far the best. Its not like your standard commercial feel hotel or normal Novotel, its very boutique feel. Not a bad word about the place other than one might find the food/drinks quite expensive compared to other places outside in Thailand. A brilliant stay!
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Good value for money, nice location”
Nice hotel and general impression is that it's good value for money. We liked the location far from central Kamala beach, here the water was cleaner and much less people. We didnt like the swimming pool, it was green. The food at all the restaurants was good, and choice ant quaility. Breakfast offering was perfect. I'd like to recommend to meet the sun decline in the evening, very beautifull and peacefull, nice live music. Premises (rooms and coridors) looks that need some renovation but still quite reasonable. When we just arrived (at night at 3am) we've got the room with wrong bads and the worst location with the view of parking and renovation works, so the next day we haveto spent some time for discussion it with the receptionists and moving to another room. The second room was ok.
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Very Good Hotel near the beach”
Novotel is right in a very good position at Kamala beach. Has a nice pool very well equiped and facing the beach. The hotel need some restauration (painting etc.) but overall it's a good place to stay, particularly if you have childrn. Breakfast and restaurant are very good. The staff is extremely helpful and kind.
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Very Good Hotel for families with young kids.”
Quite pleasant and my kids enjoyed the stay. We've joined the Safari tour arranged by Tour Desk of the hotel and all the arrangements was quite flexible. Staffs are friendly especially their front-desk and restaurant staffs. If happen to visit Phuket, i'll choose Novotel Kamala again. Only set-back is not able to find any good Thai restaurant at Kamala. The hotel also provide shuttle service to/from Patong.
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Holyday”
Nice Hotel, Staff very friendly, Breakfast was very good we enjoyed the option of outdoor dinning! The Beach is very nice they have a nice roof terrace where you have a nice sunset view! you can walk along the beach to rich Kamala village where you have a lot of food Restaurants!
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Dear Binder, Thank you for taking the time to give us feedback from your recent stay at Novotel Phuket Kamala Beach. Many of our guests do prefer the resorts location in the quieter area of Kamala Beach, while with a 10 minutes stroll you are in the Kamala town where you can find many restaurants as you rightfully mentioned. Yes the rooftop bar is amazing and has one of the best views on the island ! We never get tired of looking out over the bay at sunset, we are very lucky to have such facility. We look forward to welcoming you here again, Best regards Clara Horlon Digital Marketing Manager
Very relaxing”
This is our second stay at this hotel and we left saying we would definately go back again. It ticks all the boxes for us. New, clean hotel, Great rooms, boutique feeling, good food and rooftop bar, lovely staff, good access onto the beach and the ammeneties and restaurants in Kamala.
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Good hotel on Kamala beach”
- good hotel on the Kamala beach that can swim and very friendly staffs. - recommance room on ocenview or villa that perfect! It s very beautiful sun set. - for amenity &tea is upon request, please request when you check in.
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A nice stay 3 nights only. Would not stay longer”
Our stay was OK. Only problem is that the hotel is on the northern side of Kamala Beach where as all the main restaurants and bars are on the southern side. At least a 30 minute walk away or 300 baht taxi.
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Fantastic break”
I had a great stay in this luxurious hotel, it is right on the beach and the beach is truly stunning. Fantastic water to swim in and plenty of things to do, Kamala beach has some excellent restaurants and it is perfect for a quiet break.It is 15 mins in a taxi from Patong so also easy access for a mad night out if required.
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