a good hotel but overpriced for what they offer ”

its a good hotel in terms of the beach and the overall facilities, but if you want to be closer to town its neither here nor there, breakfast was basic for a 5 star hotel and 80 bhatt for a latte at breakfast (on top of the premium room rate) put me off . but all in all a solid 3.5 out of 5 hotel

The best view on a great beach, Kamala...”

Killer views and great hotel room.. Make sure to pay for the sea view upgrade.... Kamala is a very pretty beach and this hotel is on the beach, with a great view.... Breakfast was very high quality. Pan, was great staff and tried to help...

staff very nice and friendly, just walk to the sea the best location :) love it. ”

Bed sheet is dirty upon check in.. I assume it is clean but just leave stain on it... but it should not happen though. Swimming pool is too small to swim plus black colour that mark a feeling of dirty pool?

Not recommended ”

All the area around is hotel is under construction there is an OPEN SEWERAGE near the hotel that goes directly to the ocean in front of hotel. you can actually smell that. The hotel itself is not very clean, and very noisy.

Great location and the spot with the cleanest beach!”

we stayed in a standard room, however, will definitely come back and invest in staying in a room front to the beach...really worth the view especially if staying for a short time. The standard rooms break a bit the beauty of the exotic location... there's no much of a 'Thailand' feeling in the architecture\design. the only bad thing I would say is that Ocasionally have construction noise. As a vegetarian, also some nice choices in the breakfast and great idea to have NANA BOWLS at the pool bar! keep up and will def recommend in case you are tired of noisy and busy Thailand.

Great scenery and friendly staff”

Great hotel for family with kid. Kid can play in the Kid's club, swimming pools (seperate pool for kid and adult) and also play sand at the beach. Worth it to spend time with family. Unfortunately, next to the hotel got construction and have little bit noisy in the afternoon, but still acceptable (depend on the room you stay). All the staff is so friendly and they allow us to extend 2 of our rooms (total we have 4 rooms) from check-out time at 12 noon to 3pm so that parents and kid can take a short rest before heading to airport. For the location, it is not really convenience if you would like to go out from the hotel as its quite far from the town. Cab fare is 500 baht for 4 passengers car. However, hotel have provided shuttle bus (3 trips i.e. 12pm, 3pm and 8pm) to Patong and will stop at Big C Extra exit.

Great location but crowded ”

Location is great, however getting in and out with car can be scary - entrance is behind curve on a hillside - especially if wet. Hotel is on beachfront, chairs and umbrellas are hotel owned. We are used to bigger property with more space and bigger pool. The pool felt crowded!with only 10 people in it. Great place if you are into beach.

Terrible rip off .”

Terrible disgusting service at check in reception , avoid if u a foreigner, bad education and thai manners, we came for our anniversary, assistant manager rude and miss Fah or Fanh was terrible and openly lied about room prices and booking , our first room as a joke with a broken lock on the door which they did not wan to fix or move us to another , we paid extra $200 to stay in a better room . Before us we saw them being rude to all 3 couples in front of us also . avoid this place .

Good value for money, nice location”

Nice hotel and general impression is that it's good value for money. We liked the location far from central Kamala beach, here the water was cleaner and much less people. We didnt like the swimming pool, it was green. The food at all the restaurants was good, and choice ant quaility. Breakfast offering was perfect. I'd like to recommend to meet the sun decline in the evening, very beautifull and peacefull, nice live music. Premises (rooms and coridors) looks that need some renovation but still quite reasonable. When we just arrived (at night at 3am) we've got the room with wrong bads and the worst location with the view of parking and renovation works, so the next day we haveto spent some time for discussion it with the receptionists and moving to another room. The second room was ok.

Relax by the beach best sunsets ”

The hotel was great, just at the end of a beautiful beach. Not for the hedonistic but sit on the rooftop, enjoy a cocktail and take pictures of the sunset to remember all your life - also will make your pals green with envy!

Garbage Service, Staff, and Room”

I paid far too much for a suite that had broken equipment, a stained and filthy tub, and a view of a construction site with workers staring into my windows. My partner and I were looking forward to a nice view, to being able to have our windows open to light up the room (since there was a few broken bulbs and the room lighting was barely adequate), and overall we were heavily disappointed with the stay, and service we received. Avoid like the plague and spend your money elsewhere.

Great hotel for a relax weekend with kids ”

We stayed in this hotel 8 people including 4 kids (8, 7, 5 and 1 yrs old). Facilities and beach are fantástic. I definitely recommend this hotel. Business type rooms but for us we don’t stay in the room except for sleeping and taking shower. Nice beach kids friendly, except when tide is high but even in rainy season that happens few hours a day.

Awesome hotel on the decline.”

When i visited 3 years ago, hotel was spanking new and staff were amazing. This trip, i noticed that furniture are starting to look dated and staff professionlism and friendliness have drastically decline. Staff used to greet guest along the coridoors and thr friendliest of smiles at morning breakfast. not anymore.

Great for families travelling with kids”

Had one of the most pleasant experiences at this hotel. Staff are wonderful. Ever so ready to assist with practically anything that you can possibly need. Would recommend Novotel Kamala to families travelling with kids to check yourselves here.

Fantastic hotel with awesome facilities and staff”

One of the best on Kamala Beach. Great view from ocean side rooms. Located on the quieter side of the beach, it’s peaceful when you just wanna lay by the beach outside the hotel without the crowd. Nice pool tho a little crowded at times. Fantastic pool bar staff by the name of Max - great service, always bringing people drinks with a smile. Hope to be back next year!

Nice hotel, beach is not fantastic.”

The hotel is great and the facilities are great. Not too near to Patong town - need to book a pre-schedule shuttle from the hotel, which most of the time it was full. Ended up taking GRAB taxi to town. Beach is clean, but dont expect clean waters ..as it is a bit muddy when you explore deeper. Room is clean and big. Overall the stay was great!

Holyday”

Nice Hotel, Staff very friendly, Breakfast was very good we enjoyed the option of outdoor dinning! The Beach is very nice they have a nice roof terrace where you have a nice sunset view! you can walk along the beach to rich Kamala village where you have a lot of food Restaurants!

Great locations and amentities ”

Exactly as advertised. We have stayed here many times and the service, food, EVERYTHING is perfect. Pictures are accurate. Place has a great breakfast and food many that is good quality and prices. I recommend it to anyone.

Amazing location, friendly staff, good wifi”

This is my second stay at Novotel Kamala Beach Hotel as my first stay was such a great experience. The beach, breakfast buffet, pool, staff are all brilliant that I knew I was going to have another great holiday.

Amazing location right on the beach”

I stayed at here for 2 nights. Hotel is about 40 minutes away from the airport. The hotel is right on one end of Kamala Beach which makes it very quiet compared to the rest, almost like having a private beach. Breakfast buffet was awesome, lots of choice. Lunch and dinner are also very good. If you wanted to eat away from the hotel, walk 10-15 minutes along the beach and you'll hit a string of restaurants, cafes and massage huts. Room was big, clean and had a nice view. All the staff were very helpful. Just a couple of things I found a little bothersome - smoking allowed at the beach chair area and constant music being pumped through the stereo outside which distracted from the sound of the waves/nature.