Novotel Phuket Kamala Beach Hotel

Novotel Phuket Kamala Beach Hotel

118/16 Moo 3, Tambon Kamala, Amphur Kathu, Kamala, Phuket, Thailand, 83150
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 Novotel Phuket Kamala Beach Hotel
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    Lobby Novotel Phuket Kamala Beach Hotel
    Interior view Novotel Phuket Kamala Beach Hotel
    Interior view Novotel Phuket Kamala Beach Hotel
    Ocean Room Novotel Phuket Kamala Beach Hotel
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    Swimming pool [outdoor] Novotel Phuket Kamala Beach Hotel

    Guest reviews

    8.1
    Excellent
    /10
    (417 reviews)See what guests said
    8.4
    Excellent

    "Nice hotel, good value for money, a little far from restaura..."

    Jessica

    -

    January 12, 2019

    8.6
    Excellent room comfort and quality
    Recommended by 86% of guests

    Property highlights

    • Airport transfer

    • 50 meters to the beach

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Very good
    Location
    7.9
    See map
    Very good location - 50 meters to the beach
    Nearby
    Popular
  • Kamala Beach790 m
  • Phuket Fanta Sea790 m
  • Laem Singh Beach860 m
  • Laem Sing Cape1.24 km
  • BS Collection1.3 km
  • Tsunami Monument1.32 km
  • Boss Tailor1.35 km
  • Surin Beach1.64 km
  • Wat Anamai Kasem1.89 km
  • Patong Beach7.64 km
  • Value for money8.0
    Distance to city center24 km
    Location rating7.9
    Nearest airportPhuket International Airport (HKT)
    Distance to airport16.3 km
    Select your room
    8.6
    Excellent
    Room comfort & quality
    Superior Ocean Side
    Superior Ocean Side
    ...
    • Room size: 35 m²/377 ft²
    • Partial ocean view
    • 1 king bed and 1 sofa bed
    Enter dates to see prices
    Superior King Room
    Superior King Room
    ...
    • Room size: 35 m²/377 ft²
    • Balcony/terrace
    • 1 king bed and 1 sofa bed
    Enter dates to see prices
    Ocean Room
    Ocean Room
    ...
    • Room size: 35 m²/377 ft²
    • Ocean view
    • 1 king bed and 1 sofa bed
    Enter dates to see prices
    Superior Twin
    Superior Twin
    ...
    • Room size: 35 m²/377 ft²
    • Balcony/terrace
    • 2 single beds and 1 sofa be...
    Enter dates to see prices
    Ocean Suite
    Ocean Suite
    ...
    • Room size: 72 m²/775 ft²
    • Ocean view
    • 1 king bed and 1 sofa bed
    Enter dates to see prices
    Double Or Twin Superior
    Double Or Twin Superior
    ...
    • Room size: 30 m²/323 ft²
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    Double Or Twin Superior
    Double Or Twin Superior
    ...
    • Room size: 30 m²/323 ft²
    Enter dates to see prices
    Suite
    Suite
    ...
    • Balcony/terrace
    • Shower
    Enter dates to see prices
    Double Room - Superior
    Double Room - Superior
    ...
    • Balcony/terrace
    • Shower
    Enter dates to see prices
    Double Room - Sea View
    Double Room - Sea View
    ...
    • Balcony/terrace
    • Shower
    Enter dates to see prices
    Have a question for Novotel Phuket Kamala Beach Hotel?

    What people love about the property

    • 6.4
      Good

      "I like staying here because is quiet and near to Fantasea."

      Maung

      |

      February 17, 2017

    • 5.2
      Review score

      "Service though was very good."

      simon

      |

      September 17, 2016

    • 9.6
      Exceptional

      "Breakfast offerings were very nice."

      Kathleen

      |

      November 15, 2018

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    More about Novotel Phuket Kamala Beach Hotel

    More about Novotel Phuket Kamala Beach Hotel

    9.6
    Exceptional

    "Very helpful staff and beautiful views!"

    Kathleen

    |

    November 15, 2018

    An overview

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    What they offer

    9.6
    Exceptional

    "I was impressed by the first staying and all the services by..."

    PREEYA

    |

    July 15, 2018

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (417)Booking.com Reviews (1165)
    8.1
    /
    10
    Cleanliness8.1
    Facilities7.9
    Location7.9
    Room comfort and quality8.6
    Service8.4
    Value for money8.0
    Provided by verified guests of Agoda
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    All guests (417)
    All room types

    Show reviews that mention 

    Showing 294 verified guest comments
    12345
    9.2
    Exceptional
    Rohit from United Kingdom
    Solo traveler
    Ocean Room
    Stayed 3 nights in November 2018
    Great for a weekend getaway”
    This is my third stay here. I like the access to the beach, the spa, free shuttle bus to Patong. Good breakfast buffet.
    Reviewed February 15, 2019
    9.6
    Exceptional
    Pedro from Canada
    Couple
    Superior King Room
    Stayed 9 nights in January 2019
    Exceptional”
    Very nice place. It is away from the main town and beach area so you have a nice quiet part of the beach to yourself. However, that means you need to walk 10-15 minutes or take a taxi/scooter to go anywhere which is a bonus if that’s what you want. Note that they are building a new hotel right next to it so they might lose that appeal soon.
    Reviewed February 04, 2019
    Dear Pedro, Thank you for taking the time to provide a review of our resort. It is always our goal to provide our guests with an exceptional experience, so we couldn’t be happier that we were able to achieve this during your stay with us. We hope to have the opportunity to welcome you back at our resort in the near future. Sincerely, Andrew Lindsay Digital Marketing Manager
    Responded February 07, 2019
    Novotel Phuket Kamala Beach Hotel
    8.0
    Excellent
    Fredrik from Sweden
    Family with young children
    Superior King Room
    Stayed 7 nights in January 2019
    Great staff, nice pool, but expect more updates from Accord”
    The staff are great and very kind. We had a room at the edge of the property and the walk was far...we asked to be moved closer to the lobby and they accomaded us the next day. They made up the sofa bed for our 5 year old free of charge and that was very nice as other properties charge for this service. If this was privatly owned I wouldn't complain but the hotel is part of the Accor group therefor I have higher expectations for the look of the interior... the hall tiles look worn, the wood floor in the rooms could use replacement and the shower shelves had been repaired numerous times. The pool was very nice and a salt water pool which is good for the skin, environment and clean. The kids club was a free service which was very nice to give a small break to the parents if your small ones are up for that. The hotel is at a very quiet end of the beach, however there is construction next door of a new property where the workers work until 10:30 pm 7 days / week.
    Reviewed January 13, 2019
    Dear Fredrik, Thank you for taking the time to provide a review of our hotel following your recent stay with us. We pride ourselves on the level of service provided by our team, so we really appreciate your comment on the quality and kindness of our service staff, and will make sure it gets passed on to them. It was our pleasure to have set up a sofa bed for your 5 year old. Regarding your comments on the look of the interior of the hotel, we appreciate your feedback and are happy to note that we are currently working on a number of initiatives to address this, including painting our interior corridors. However, we would like to sincerely apologize that your expectations were not met in this regard during your stay. We hope to welcome you and your family back again in the future. Best Regards, Andrew Lindsay Digital Marketing Manager
    Show more
    Novotel Phuket Kamala Beach Hotel
    8.8
    Excellent
    Moniq from Netherlands
    Couple
    Superior King Room
    Stayed 2 nights in September 2018
    Gorgeous hotel with amazing beach view”
    Got here with a bad jetlag and our suitcases were left at Russia airport, we were very tired and hope to get an early check in which is sweetly arranged by them along with a room upgrade. Fang, the name of the receptionist who helped us was very sweet and helpful. Beautiful room and clean the only downside was it is quite far from everywhere even a convenience store which quite devastating for us that day because we just need to buy some 1 night survival kit without our luggages. Nonetheless, the pool was amazing, the food and breakfast was nice and it was a pleasant stay indeed
    Reviewed October 25, 2018
    Dear Moniq, Thank you for taking the time to write on Agoda following your recent stay with us. A "Gorgeous hotel with amazing beach view" is certainly a label we like to hear! It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Many of our guests do prefer the resorts location in the quieter area of Kamala Beach, while with a 10 minutes stroll you are in the Kamala town where you can find many shops. The resort also has a Home Convenience Store where you can buy basic toiletries. We can only hope we will have the pleasure to welcome you again very soon. Yours sincerely, Clara Horlon Digital Marketing Manager
    Responded October 30, 2018
    Novotel Phuket Kamala Beach Hotel
    9.2
    Exceptional
    LEE from Singapore
    Family with young children
    Superior King Room
    Stayed 2 nights in September 2018
    Great scenery and friendly staff”
    Great hotel for family with kid. Kid can play in the Kid's club, swimming pools (seperate pool for kid and adult) and also play sand at the beach. Worth it to spend time with family. Unfortunately, next to the hotel got construction and have little bit noisy in the afternoon, but still acceptable (depend on the room you stay). All the staff is so friendly and they allow us to extend 2 of our rooms (total we have 4 rooms) from check-out time at 12 noon to 3pm so that parents and kid can take a short rest before heading to airport. For the location, it is not really convenience if you would like to go out from the hotel as its quite far from the town. Cab fare is 500 baht for 4 passengers car. However, hotel have provided shuttle bus (3 trips i.e. 12pm, 3pm and 8pm) to Patong and will stop at Big C Extra exit.
    Reviewed September 24, 2018
    Dear Lee, Thank you for taking the time to give us feedback from your recent stay with us. Many of our guests do prefer the resorts location in the quieter area of Kamala Beach, while with a 10 minutes stroll you are in the Kamala town where you can find many shops and restaurants. There is nothing more precious than quality family time and we are very happy to hear we were able to great that perfect backdrop for you and your family. We hope to have the pleasure of seeing you again soon for your next stay in Phuket. Best regards Clara Horlon Digital Marketing Manager
    Responded October 01, 2018
    Novotel Phuket Kamala Beach Hotel
    10.0
    Exceptional
    Annita from Australia
    Family with young children
    Superior Twin
    Stayed 4 nights in November 2018
    The place was well managed by all the staffs, they all where very nice and polite. Nice rooms”
    Each staff members where amazing. There where very friendly and kind to people. This place was a beautiful location with free bus to Patong and back every day. Rooms are really clean and good size. Really well managed. The breakfast was amazing. So much variety of breakfast food. Everyone should do the breakfast deal. Value for ur money. Every other food not far from there area. Very cheap, even drinks. Love it love it.
    Reviewed November 28, 2018
    Dear Annita, We would like to warmly thank you for your 5 star review following your recent stay at Novotel Phuket Kamala Beach. Thank you for highlighting the “amazing staff” we have at the hotel, they are a real asset and they love getting great feedback like this. We look forward to welcoming you back again soon Best Regards Clara Horlon Digital Marketing Manager
    Responded December 03, 2018
    Novotel Phuket Kamala Beach Hotel
    8.8
    Excellent
    Ruben from Thailand
    Family with young children
    Superior King Room
    Stayed 2 nights in August 2018
    Great hotel for a relax weekend with kids ”
    We stayed in this hotel 8 people including 4 kids (8, 7, 5 and 1 yrs old). Facilities and beach are fantástic. I definitely recommend this hotel. Business type rooms but for us we don’t stay in the room except for sleeping and taking shower. Nice beach kids friendly, except when tide is high but even in rainy season that happens few hours a day.
    Reviewed August 13, 2018
    Dear Ruben, Thank you for taking the time to give us feedback from your recent stay at Novotel Phuket Kamala Beach. Glad to see that you enjoyed your stay, and with our great kids club, direct beach access and kids pool, there is plenty of things to keep kids busy while you get a chance to relax. We look forward to welcoming you back again in the future. Warm Regards Clara Horlon Digital Marketing Manager
    Responded August 16, 2018
    Novotel Phuket Kamala Beach Hotel
    8.8
    Excellent
    Jew from Singapore
    Couple
    Superior King Room
    Stayed 3 nights in August 2018
    Awesome hotel on the decline.”
    When i visited 3 years ago, hotel was spanking new and staff were amazing. This trip, i noticed that furniture are starting to look dated and staff professionlism and friendliness have drastically decline. Staff used to greet guest along the coridoors and thr friendliest of smiles at morning breakfast. not anymore.
    Reviewed August 10, 2018
    Dear Jew, Thank you for taking the time to give us feedback from your recent stay with us. We are very disappointed to read that we didn’t live up to your experience from your previous stay three years ago, your comments on hotel condition and service will be considered with care on how we may improve, so thank you for mentioning that to us. Thank you once again and I hope that we can redeem ourselves sometime in the future. Best regards Clara Horlon Digital Marketing Manager
    Responded August 14, 2018
    Novotel Phuket Kamala Beach Hotel
    8.4
    Excellent
    Brian from Singapore
    Family with young children
    Superior King Room
    Stayed 4 nights in May 2018
    Great for families travelling with kids”
    Had one of the most pleasant experiences at this hotel. Staff are wonderful. Ever so ready to assist with practically anything that you can possibly need. Would recommend Novotel Kamala to families travelling with kids to check yourselves here.
    Reviewed May 14, 2018
    Dear Brian, Many thanks for such an amazing review that you took the time to write ! We are most delighted to hear about your experience, and the memories that you bring back home. This is truly what a Novotel experience is about, and we are glad to hear that you would highly recommend our hotel! Your comments on the service provided by our staff are most gratifying and will be shared with the whole team. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon Best regards Clara Horlon Digital Marketing Manager
    Responded May 21, 2018
    Novotel Phuket Kamala Beach Hotel
    10.0
    Exceptional
    Rachel from Singapore
    Couple
    Ocean Room
    Stayed 2 nights in March 2018
    Fantastic hotel with awesome facilities and staff”
    One of the best on Kamala Beach. Great view from ocean side rooms. Located on the quieter side of the beach, it’s peaceful when you just wanna lay by the beach outside the hotel without the crowd. Nice pool tho a little crowded at times. Fantastic pool bar staff by the name of Max - great service, always bringing people drinks with a smile. Hope to be back next year!
    Reviewed April 05, 2018
    Dear Rachel, Thank you so much for the 5 Star review! We must agree with you, we do have an ideal location; stepping out from your room and a few steps later right on to the beach is certainly amazing, we are very lucky to have such great facilities. It is wonderful to read we have created a very memorable experience and that the team’s service was amazing, we strive to deliver an experience that wows and we thank you for the positive feedback. Khun Max passes on his regards and mentioned it was his pleasure to host you! We truly hope to welcome you back in the near future With best regards Clara Horlon Digital Marketing Manager
    Responded April 10, 2018
    Novotel Phuket Kamala Beach Hotel
    9.6
    Exceptional
    Kathleen from United States
    Family with teens
    Superior Twin
    Stayed 2 nights in November 2018
    Great beach and pool area- fewer tourists. ”
    Very helpful staff and beautiful views! Only concern is that shower has a two footstep in tub that was difficult for older guest to get into. Breakfast offerings were very nice. Bit farther to shopping so might needs taxi
    Reviewed November 15, 2018
    Dear Kathleen, Thank you for taking the time to give us feedback from your recent stay with us. It is pleasing to read that the “beautiful views” from around the resort were enjoyed along with our breakfast buffet; this will make the F&B Team very proud. Thank you for sharing your concern about the shower tub, we will review your comment with our Management Team. We can only hope we will have the pleasure to welcome you back very soon. Kind regards, Clara Horlon Digital Marketing Manager
    Responded November 16, 2018
    Novotel Phuket Kamala Beach Hotel
    8.0
    Excellent
    Nurul from Singapore
    Family with young children
    Superior Ocean Side
    Stayed 4 nights in September 2018
    Very good”
    Private beach, away from crowd and noise. Beach is also clean, my kids enjoyed their time thoroughly. They cleaned our room and topped up the necessities every day which I really appreciate. Hotel restaurant is not halal so for muslim families need to go out to nearby kamala town or patong. But all in all, great hotel. Front office staff generally is helpful too.
    Reviewed September 28, 2018
    Dear Nurul, Thank you very much for taking the time to share your most recent experience with us. We believe a holiday should be relaxing and hassle free and it’s nice to know that you really appreciated our quiet location at the end of Kamala Beach “away from the crowd” as you rightfully mentioned. You will be pleased to know I have shared your feedback with the Soul Kitchen team in regards to your Halal food; thank you for mentioning this to us. We can only hope we will have the pleasure to welcome you again very soon. Best regards Clara Horlon Digital Marketing Manager
    Responded October 26, 2018
    Novotel Phuket Kamala Beach Hotel
    7.6
    Very good
    Maciej from Singapore
    Couple
    Ocean Room
    Stayed 4 nights in September 2018
    Nice beachfront hotel but not as relaxing as expected”
    The good: - Sea view from your balcony is very nice  - Pool and sunbeds overlooking the sea and you can go down directly to the beach - Breakfast quality is higher than similar hotels - Nice rooftop bar overlooking the sea - It's a very secluded place. The only way to get to some shops and restaurants is to walk 10-20 minutes by the beach. The bad: - Rooms are a bit outdated. You can see signs of wear and tear. - construction next to hotel. Noisy. Book villa or ocean view room to avoid the noise. - Noisy parties by the pool during the day with crazy drunk people shouting like peacocks. If you're looking for a quiet relaxing day, it's probably not a place for you. - Smoking is allowed by the pool and in the pool - Pool is full of noisy drunk Americans  - The staff tried to charge us at the check out for two bill items which we have not ordered only because some cheater wrote down our room number when ordering food and drinks. So check your bills!
    Reviewed September 13, 2018
    Dear Maciej, Thank you for choosing to stay with us and for sharing your detailed feedback. We are very surprised to hear your comment concerning the pool disturbance as it is the first time we read that, we are indeed a family friendly property located in a secluded and quiet location and we do not organize ‘pool party’ for such reason. In regards to your comments towards the guests that smoke, we are truly sorry for any inconvenience that this caused you, as you know, it can be challenging to control this in an open air environment. We do enforce a nonsmoking policy for all of our rooms, nevertheless we would like to thank you for raising your concerns. On a lighter note, we are pleased to hear that you had an enjoyable stay with us overall. We would also like to thank you for your helpful suggestions which we are putting into consideration for our hotel's improvement. Once again, thank you for letting us host you and we are looking forward to having you again soon! Best regards
    Show more
    Novotel Phuket Kamala Beach Hotel
    9.2
    Exceptional
    Jia from Malaysia
    Couple
    Superior King Room
    Stayed 3 nights in July 2018
    Comfortable stay”
    Very nice hotel to stay in, nested in the quiet side of Phuket, away from the hustle and bustle of Patong beach. Great for relaxation. Nice and clean hotel with exceptionally friendly and helpful staff. Highly recommended!
    Reviewed August 31, 2018
    Dear Jia, Thank you for taking the time to give us feedback on Agoda following your recent stay with us. We are delighted to see that you enjoyed your stay with us and our great location at the end of Kamala Beach. It is in a fantastic position on the beach something quite rare in Phuket and “away from the hustle and bustle of Patong” as you rightfully mentioned! We thank you for your recommendation and hope to welcome you back again soon Best Regards Clara Horlon Digital Marketing Manager
    Responded September 03, 2018
    Novotel Phuket Kamala Beach Hotel
    8.4
    Excellent
    Jessica from Switzerland
    Couple
    Ocean Room
    Stayed 6 nights in January 2019
    Great”
    Nice hotel, good value for money, a little far from restaurants and activities
    Reviewed January 12, 2019
    Dear Jessica, Thank you for taking the time to provide a review of your experience at Novotel Phuket Kamala Beach. It is a pleasure to read that you had a “great” stay with us. Regarding the distance from restaurants & activities, many of our guests prefer our more secluded beachfront location, but we would like to apologize if it was not what you had expected. However, we would also like to note to any future guests that we provide complimentary shuttle service to Patong three times per day and are a 10 minute walk away from the centre of Kamala. We hope to have another opportunity to welcome you back at our resort in the future. Sincerely, Andrew Lindsay Digital Marketing Manager
    Responded January 16, 2019
    Novotel Phuket Kamala Beach Hotel
    9.6
    Exceptional
    Malaya from Thailand
    Couple
    Ocean Room
    Stayed 2 nights in July 2018
    Good beach view and wonderful Bed room”
    Good beach view and Comfortable bed Room with flora decore. Nice staffs and friendly. Good dinner on roof bar. I love this hotel. By the way parking is not too much. and a bit far from airport.
    Reviewed January 09, 2019
    Dear Malaya, Thank you for taking the time to provide us with your feedback regarding your stay at Novotel Phuket Kamala Beach. It is such a pleasure to read that you “love our hotel,” as this is always the type of impression we aim to leave on our guests. We are so glad to hear that you had such an enjoyable vacation with us and we hope to welcome you back soon to provide you with another one. Sincerely, Andrew Lindsay Digital Marketing Manager
    Responded February 07, 2019
    Novotel Phuket Kamala Beach Hotel
    10.0
    Exceptional
    michael from United States
    Couple
    Ocean Room
    Stayed 4 nights in October 2017
    Great locations and amentities ”
    Exactly as advertised. We have stayed here many times and the service, food, EVERYTHING is perfect. Pictures are accurate. Place has a great breakfast and food many that is good quality and prices. I recommend it to anyone.
    Reviewed October 15, 2017
    Dear Michael, Thank you for writing in, and sharing your experience with the Agoda community. On behalf of the team here a huge thank you, I will be sharing this with all areas, they will be thrilled to see such amazing feedback ! We are delighted to know that your time here was such an enjoyable and comfortable one, and that “EVERYTHING was perfect”. We are looking forward very much to welcoming you back soon. Best regards Clara Horlon Digital Marketing Manager
    Responded October 17, 2017
    Novotel Phuket Kamala Beach Hotel
    10.0
    Exceptional
    Rohit from United Kingdom
    Solo traveler
    Ocean Room
    Stayed 3 nights in September 2016
    Amazing location, friendly staff, good wifi”
    This is my second stay at Novotel Kamala Beach Hotel as my first stay was such a great experience. The beach, breakfast buffet, pool, staff are all brilliant that I knew I was going to have another great holiday.
    Reviewed October 05, 2016
    10.0
    Exceptional
    Rohit from United Kingdom
    Solo traveler
    Superior Ocean Side
    Stayed 2 nights in April 2016
    Amazing location right on the beach”
    I stayed at here for 2 nights. Hotel is about 40 minutes away from the airport. The hotel is right on one end of Kamala Beach which makes it very quiet compared to the rest, almost like having a private beach. Breakfast buffet was awesome, lots of choice. Lunch and dinner are also very good. If you wanted to eat away from the hotel, walk 10-15 minutes along the beach and you'll hit a string of restaurants, cafes and massage huts. Room was big, clean and had a nice view. All the staff were very helpful. Just a couple of things I found a little bothersome - smoking allowed at the beach chair area and constant music being pumped through the stereo outside which distracted from the sound of the waves/nature.
    Reviewed April 08, 2016
    8.0
    Excellent
    Kamellia from Malaysia
    Couple
    Ocean Suite
    Stayed 2 nights in June 2015
    Peaceful stay by the beach”
    Beach view, friendly staff, away from noisy Patong Beach
    Hotel is right smack on the beach & not crowded. I was upgraded to the Villa & had an unobstructed view of the beach. It was quite a distance (about 10KM) from the noisy Patong Beach so our stay was really peaceful. They have complimentary scheduled shuttle to Patong Beach but you have to book in advanced. LOVE this hotel & will come again
    Reviewed June 11, 2015
    12345
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    Novotel Phuket Kamala Beach Hotel
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    • Very good location
    • Kamala Beach