Location rating score
"On the other hand, house keeping was excellent and prompt."
Jameel - July 30, 2018
170 meters to the beach
Free Wi-Fi in all rooms!
|Value for money||8.1|
|Distance to city center||6.7 km|
|Nearest airport||Phuket International Airport (HKT)|
|Distance to airport||28.6 km|
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
Novotel Phuket Karon Beach Resort and Spa is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1400 THB. Just use the "Let us know what you need" section of the booking page to let the resort know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Novotel Phuket Karon Beach Resort and Spa has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the resort. If you're looking for an easy way to get around Phuket with private transportation, the resort can arrange taxi service.
Novotel Phuket Karon Beach Resort and Spa does not permit smoking in any of its rooms, but allows smoking in designated areas.
"Staff were generally nice and friendly."
July 30, 2018
"The resort itself is immaculately kept."
November 25, 2018
"The staff was friendly and helpful."
March 15, 2019
When visiting Phuket, you'll feel right at home at Novotel Phuket Karon Beach Resort and Spa, which offers quality accommodation and great service. With its location just 6.7 km from the city center and 41.9 km from the airport, this 4.5-star hotel attracts numerous travelers each year. With its convenient location, the hotel offers easy access to the city's must-see destinations.
Take advantage of a wealth of unrivaled services and amenities at this Phuket hotel. 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, taxi service are just a few of the facilities that set Novotel Phuket Karon Beach Resort and Spa apart from other hotels in the city.
The hotel features 224 beautifully appointed guest rooms, many of which include television LCD/plasma screen, separate living room, internet access – wireless, private pool, internet access – wireless (complimentary).
We proposes a choice of 5 restaurants and bars, each with its own identity. Discover the exotic flavours of Asian cuisine at Ocean's restaurant. Or sit down at Joe Kool’s and enjoy western’s favourites. In the afternoon, join us at Pool Bar or Champions bar for Happy hours. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Novotel Phuket Karon Beach Resort and Spa is your one-stop destination for quality hotel accommodations in Phuket.
"We stay at the family suite, good for family of"
December 14, 2019
Children and extra beds
All children are welcome.
|Guest's age||Extra bed|
Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-15 year(s)
Stay for free if using existing bedding.
Extra beds may be requested directly from the property; additional charges may apply
Guests 16 years and older are considered as adults
Extra beds may be requested directly from the property; additional charges may apply
Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.
Show reviews that mention
Fantastic place to stay with kids ”
We recently stayed at the Novotel for eight nights and we couldn't fault it in anyway. The staff always went above and beyond and made us feel at home. The staff in the kidzone are absolutely fantastic, we have a one year old son and they would even come running out of the kidzone whenever they saw him just to say hello. We hired one of them to babysit for the night and we were thrilled to have someone we could trust looking after our soon and whom he enjoyed staying with! He didn't even cry when we left the room! Karon beach is a lovely place to stay, less crowded than Patong and only a short walk from the hotel. Some people have said that the hotel is on a busy road.. honestly it's not ! They even have a security guard there to help you cross the road. Overall the Novotel is a fabulous place to stay whether you have kids or not, it's gorgeous. There's even a swim up bar and for a hotel the food and drink prices are very reasonable. Thank you Novotel for a fantastic holiday !
Beautiful resort with super friendly staff”
The Novotel is a beautiful resort situated just at the beginning of Karon beach. The location itself could be slightly better as you do need to walk thru a mosquito festered area to get to the main beach and to where all the shops are. The resort itself is immaculately kept. Beautiful gardens, lovely pool and staff who are all friendly and seem like they went to be there, unlike some other resorts I’ve been too. The resort offers a shuttle service that goes back and forth to Patong a few times a day which is great, though it returns literally a few minutes after it’s dropped off which means you’ll have about 3 hours before the next bus comes. An hourly service would be more beneficial. The only negative: don’t stay in any of the rooms closest to the street. The sound from the traffic is like a subwoofer that reverberated in the room. The hotel was kind enough to move me and once again I can’t thank them enough for the great service. I highly recommended this hotel
Seriously we most recommend this place!!!! ”
This resort has so so so much going for it. Seriously we were amazed yet again to the professionalism, friendliness and overall there 'go above and beyond' ATTITUDE, and this is something very noteworthy of the whole package offered by the Novotel. When overseas, we usually take our own medications also, but this time forgot and we, yes, fell to a bug throughout the night. Oh no what to do????? - This is where SPECIAL MENTION NEEDS to be expressed. The staff, and onsight med personnel came to our unit at 4.30am, with medication, ready to take us to a local doctor if need be, thankfully it wasn't needed, but to offer what they did in the way that they did was amazing to say the least. They really really deserve commendation and families with children CAN BE ASSURRED of there care and concern first and foremost for there guests. Credit where credit is due and Novotel Karon deserve it 100%. Thank you also for the lovely upgrade as this was a pleasant surprise also. THE MASSAGES AT THE RESORT ARE NOTHING SHORT OF AMAZING!!! HIGHLY HIGHLY RECOMMENDED!! Thanks guys for a wonderful holiday.
Great stay with exceptionally efficient staff”
We had a really awesome stay with Novotel, all the way from the start of our stay to the end, we were in awe at Novotel's hospitality. Staff were efficient, friendly, and exceptionally helpful. Room was extremely comfortable and spacious. The Novotel property is gorgeous. It has 3 pools and ample space to relax around the pool area. Breakfast buffet was excellent with a wide variety of food. Poolside cafe also had good food. Highly recommended for those coming to Karon beach!
The staff at Novotel Karon was friendly and extremely helpful. They make our holiday a pleasant stay. The spa treatment was great. We have daily massages during our stay. Pricing is reasonable that we do not seek outside spa treatment in Karon town. What’s great also was that you’re allowed to seat at one restaurant and ordered from the other 3 restaurants in the hotel. Convenient to offer variety of choices from Asian to western in one seating!
Novotel you made our holiday”
We had a very memorable stay at Novotel. Beach is just across the road, less tan 5 mins walk, probably the best beach in Phuket as locals put it. I enjoyed the pool and fitness centre which is open 24 hours. My wife indulged in the satisfing spa treatments while the baby loved her first dip in the kids pool. The pools were the best. And they even upgraded our room to deluxe family room!! Amazing experience.
We were in phuket for 2 days before we headed for koh samui this was our 2 nd time stay at novotel ”
1st at patong then now at karon beach with novotel the staff are friendly just cross the road and the beach is right there , the staff is very kid friendly n courteous my 6 year old daughter just loved going on the water slide again n again would def recommend novotel karon to all the families . Have agreat stay.
Great for families/children”
The hotel is located at the end of town, on a busy main road. There isn’t a huge amount in the immediate vicinity, but it’s not too long of a walk to the town, especially if you take the seafront as opposed to the path along the main road. Check in was seamless. A welcome drink. Incredibly friendly staff. No delays. No issues. We were also given an upgrade at check in which was a lovely surprise. The resort is spotlessly clean. Very well managed. Our room was huge. There was so much space it was crazy. We had a little outdoor seating area too. The bed was super big and comfy. The bathroom was lovely. The only issue there though, some people may not like that there is a glass wall in the bathroom, so unless your comfortable with your room mate, ie happy to have no privacy, then this is not the room for you. The shower was fantastic. We were given water and towels for the baby also, without having to ask. The crib was all set up when we arrived. Breakfast was great. Literally a never ending supply of food and something to suit everyone. It is noisy though, this is not the place to sit and have a quiet chilled start to your day. The pools were great. Very clean. Not crowed. A pool specifically for children, with a slide, meaning the other two pools were more relaxing. The kids playroom was also a super extra. Our baby is still a little young for this as he cannot yet crawl/walk but he loved the toys and interaction with other kids. The spa was fabulous. Really relaxing and great service. The prices were good too, especially with the daily promotions they have going. Food and drink was ok. The focus appeared to be more on pizza and burgers than traditional Thai food. It was expensive though. And drink was very very expensive compared to anywhere else we stayed in Thailand. This hotel is a great place to go on a vacation with the family. The only ‘negative’ per say was you could have been anywhere in the world. There was no true Thai character to the
Spacious Room with Big Bathroom ”
The location is not as convenient but the Karon Beach nearby is definitely worth staying in this hotel. The beach is just 5 mins walk, the wave are stronger and beach is nicer as compared to Patong. The breakfast spread is good and they have a corner for the kids. There is a kid pool with waterslide, the kids totally love it. The 7-eleven at Karon Avenue is just 10 mins walk. We stay at the family suite, good for family of 4. Very spacious but there are insects at came into the room. But hey, we are in a beach resort, there will be insects anyway. Don’t bother us at all.
Great fun for kids, nice pools, attentive staffs”
Enjoyable stay in Novotel, we spent so much time at the pools, 15 mins walk to conscience stores, Karon beach is just across the road Rooms are clean, beds are comfy, breakfast is great with gd choices of food, activities for both kids and adults
Fantastic and pleasant stay”
We stayed for 4 nites in this Resort and booked 2 deluxe rooms but upgraded to superior rooms, thank you Novotel. Kinda happy with what we got and experienced. Beach is juz accrossed the road. Rooms and toilets are a big small, breakfast can be improved as for 4 days we had the same things The staff are superb, very helpful and kind, there is a shuttle van to take us to Patong at 12 noon, the van stops at Hard Rock cafe Patong
We had the best time in Novotel and Phuket. We loved our room with the pool which was amazing to chill out. We did not want to leave hahaha. Well we will definately go back again to the Hotel. Reena at the reception was so good, polite, friendly and was ever ready to help and provide information. Cheers guys I will come back again soon. We miss Novotel already :)
Fantastic stay at novotel phuket, value for money, should be rated as 5*. Excellent location right near the beach. Staff very friendly always willing to help. Would definately stay here again. Breakfast was lovely. Haven't got a bad word to say about the hotel. Would love to go back there soon!!
Excellent value and facilities”
Excellent staff and facilities are at the Novotel Karon. There are several pools and many activities for kids and adults to participate in. Whilst it is not the cheapest hotel in the area, it is most certainly excellent value for money, especially if you have kids. The breakfast is also consistently very good, and many restaurants can be found within a 10 minute walk of the property.
Nice hotel for families with young children”
Nice and clean room. I can see staffs doing regular cleaning up in common areas too. Kids club opens early in the morning and has adequate games and toys for young children. Breakfast has limited choices, but nevertheless it is good. Other than restaurants in the hotels, there are restaurants along the beach and towards Karon town centre, which are well within walking distance (15-20 minutes). Beach is easily accessible by crossing a busy road. There is a guard waiting at the entrance of the hotel who always helps us by stopping the traffic while we’re crossing. Overall, it was a good, short stay and value for money.
Modern hotel at a great location”
Modern hotel with friendly and efficient staff. No complaints about the facilities or buffet breakfast. Located at Karon beach with fine sand, clean water and beautiful sunsets. Nearby is the Karon town (1 to 2 km away, walkable via the beachside) with adequate selection of shops and night markets without being overwhelming. We greatly enjoyed ourselves here.
great hotel for the price”
excellent hotel, restaurants and bars excellent. plenty of space and sunbeds for sunbathing. five minutes walk along the beach to karon. friendly staff and excellent service. the only negative comment I would say is that the hotel rooms and hotel does need a fresh coat of paint as they are showing slightly worn in places. also hotels need to purchase new towels. marks and stains and a few rips on some that we were given.
Excellent location, located toward the North End of Karon beach. Access to the beach is a few steps away across the street with a dedicated crossing guard to assist with the oncoming traffic. Great setup on the pool grounds, helpful staff, and clean rooms. Free shuttle to/from Patong beach are available through the day up til 6:30pm a big plus.
I love this resort. We got upgraded from a superior pool room to a suite pool room and it was absolutely amazing. From the room service to the fantastic pool bar, we loved our stay here and definitely plan on staying here in the future if we come back to Phuket. This was the best resort we stayed at out of 3 so i highly recommend any couple looking for a fantastic resort to stay at this place! Especially the suite pool room!
Very Spacious n Clean Rooms, with a well spread Breakfast n very close to karon Beach. guest are looked after very well, special thanks to the Guard outside the hotel who stops the traffic for the guest to cross across to the hotel