"What I love most of Novotel Phuket Resort is the friendliness and top notch customer service of their staff."
Janette - April 15, 2019
Location rating score
130 meters to the beach
Free Wi-Fi in all rooms!
|Value for money||7.6|
|Distance to city center||20 km|
|Nearest airport||Phuket International Airport (HKT)|
|Distance to airport||22.6 km|
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
Novotel Phuket Resort is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 990 THB. Just use the "Let us know what you need" section of the booking page to let the resort know you want a ride, and they will contact you via the Agoda messaging service. A stay at Novotel Phuket Resort also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, Novotel Phuket Resort has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the resort. If you're looking for an easy way to get around Phuket with private transportation, the resort can arrange both taxis or car rental.
Novotel Phuket Resort does not permit smoking in any of its rooms, but allows smoking in designated areas.
"Fantastic Resort, perfect location , super friendly staff, can’t fault it!"
January 18, 2018
"The resort is very conveniently located on one end of patong beach."
October 24, 2019
"Hotel provide free shuttle to Patong shopping centre."
July 1, 2019
The Novotel Phuket Resort spreads across 8 acres of lush tropical garden and is within walking distance to Patong Beach and the entertainment and shopping areas. The resort boasts 215 beautifully furnished rooms with private balconies and spectacular views of the Andaman Sea and Patong. The resort is the only one of its kind in Phuket to offer three tier swimming pools with connecting waterfalls. Additionally, guests can enjoy a range of food and beverage outlets and take advantage of the quality facilities on hand. Their convenient location, state-of-the-arts facilities and guest-centered services provide a memorable stay.
"One of the best view and best hospitality they have provided..."
March 14, 2020
Children and extra beds
All children are welcome.
|Guest's age||Extra bed|
Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-15 year(s)
Stay for free if using existing bedding.
Extra beds may be requested directly from the property; additional charges may apply
Guests 16 years and older are considered as adults
Extra beds may be requested directly from the property; additional charges may apply
Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.
Show reviews that mention
A stay to remember for life.”
My best stay in Phuket yet. The thoughtful and wonderful staff upgraded my room when I waited past the normal check-in time. Since I was traveling with children, the bigger family room was very much appreciated as it ensured my stay will be so much more comfortable! All throughout my stay, I was greeted by the staff warmly wherever I went. I must say this is a must stay hotel if you are ever to visit Phuket. I, for one, will definitely re-visit this hotel when I come to Phuket again. Thanks Novotel Phuket Resort! See you soon!
a quiet place”
I like its location at the north tip of Patong Beach. If being in central Patong, it would be too noisy. Here it is quiet. You can go to central Patong by walking on the beach within half an hour. Since the sea view is nice, you don't feel boring. The hotel area is quite big and in delicate design. It has a 3-layer-swimming pool, and beside it there are a sea food restaurant and small pub, all with a sea view. This pool area is what I like most. The buildings and rooms are nice, deserving Novotel's global image. The price is ok, a little bit high. Generally, if you don't fancy so much on Phuket nighlife, Novotel is your place.
A resort with great view& facilities within budget”
Novotel Phuket is located in the intersection of Patong & Kalim beach. So you can see these two beautiful beach right from your room. The design of the hotel is really exceptional, specially its 3-tier swimming pool is outstanding. I stayed 2 nights with my wife & 5 years old son in room no. 234 which has great ocean view. Will definitely stay here again in my next phuket trip.
Great Time in Phuket”
My brother and I chose this hotel for our short vacation in Phuket based on the reviews we had read and we were very pleased with our decision. We were greeted by a very friendly receptionist who showed us to our room and helped us with all our questions over the next two days. The room was clean and had everything we needed plus a great view of the beach. We enjoyed the pools at the hotel and the ease of getting down to the beach/shops/restaurants. My only complaint is the price of the dinner buffet at the hotel. While the food was great, the price was incredibly high and left us wishing we would've gone elsewhere to eat. The hotel was very helpful about holding our bags after we checked out and helping us place a couple of phone calls. I will definitely stay here if I return to Phuket.
Nice hotel with friendly staff and good location.”
I've had 8 days in Novotel resort and are really amazed with what they could offer for only $60/night. The rooms are clean and nice, though the bathrooms could have been a bit bigger. The pools are great and I got my workouts done in their gym which were OK. Not the newest equipment but they were high quality and definitely did the job. The location was great in the sense that the hotel is nice and quiet, and still only a walk away from Bangla road where all the fun and night life are. The staff are friendly and helpful, though not fluent in English. But no communication problems what so ever. It's absolutely not a hotel for disabled people as the lowest rooms are at about 25 meters over the sea level while the top ones about 250 meters. It was a good climb up to the room which I did not mind at all. I enjoyed the landscape and the beautiful setting that it provided. All in all a great experience at a good price. Would not hesitate to visit again.
Overall we enjoyed our stay at the novotel Phuket, it had a great view of Patong Beach and was far enough away form all the noise at night. Staff were friendly and the room was very clean with a nice Thai theme. Unfortunately there is no lifts to rooms and you have to tackle steep hills and stairs to get back to the room. There is shuttle buses available form the entrance up to reception but then you are left to walk the rest of the way, but it's good exercise and the view is well worth it.
Staff are great!”
What I love most of Novotel Phuket Resort is the friendliness and top notch customer service of their staff. From the concierge to the smiling front desk and even to their housekeeping. I give them a 10. The Filipinos working there were exceptional as well. You will truly feel at home with them. The location is quite a walk from the Patong Center especially for seniors but you would enjoy walking along the beach. It is also just across the beach which is a big plus factor. We had a good time swimming at the beach. Oh and the hotel provides you with a nice fashionable bag with towels to bring to the beach
Good time at Novotel Phuket Resort”
My wife and I had a great time staying at Novotel Phuket Resort. Its is only 10-15 minutes walking distance (down the hill) to the Patong beach. We stayed at the superior double ocean view room. The staff are friendly and helpful. The 3-level swimming pool have the great view of Patong beach. There's a shuttle service to Jungceylon shopping mall every hour which is very convenient. There's also tour agent and taxi counter at the lobby if you want to book for tour around Phuket. We find it useful. We shall definitely recommend this hotel to everyone.
Excellent service, Nice room, Great hotel”
I would like to say BIG THANK YOU to Ms Preet (Guest Relation Manager) and her team. With the excellent service by Ms Preet, I and my wife enjoy a memorable wedding anniversary holiday at Novotel Phuket Resort
We are a couple with a baby and got treated very well by the staff.We had a room with a great view over the bay.The room was clean and relaxing with a big balcony. The Hotel has great facilities Gym,Pools,tennis etc.The only thing I would say was at the front of the hotel it was hard to cross the road.Maybe the hotel should install a walk over bridge.So you can get to the beach safely.Also I was a bit disappointed in how dirty Patong beach was.I don,t know why they can't have permanent staff cleaning their. best Tourist resource.I would still stay at the Novotel.
Nice Environment, Nice service, Nice staff I stayed at Novotel Resort for four days three night, it's my first time to go to Phuket and first time for staying at Novotel as there are several Novotel around the world. The service is absolutely good and all the staff are kind to help. Actually, there is only one thing can be improved is that there should be more shuttle bus to different places.
great stay ”
we stayed here for a week with a group of friends and it was fantastic, our check in was smooth even though we had changed the details only days before and nothing was too much for the team at Novotel. The rooms were always clean and cleaned in a quick fashion, they were always done early in the morning also, so if you felt the need to come back to the room for an afternoon rest you could in a clean tidy room. One of the great little perks was the free shuttle bus that ran you from the lobby to the front gates at your convience this was great when your legs were worn out from shopping as it is a big walk up the hill or the stairs to your room. We will definatly come back and stay at the Novotel and will definatly recommend it to others. Thank you for making our holiday so pleasurable.
Quiet Relaxing location”
We enjoyed our 7 night stay at Novotel & will stay again. Loved being away from the noisy Patong area, but close enough to it if desired. Private beach area at front of entrance with Tk Tk always available if needed if feeling lazy.Breakfast Fantastic & Hotel set on the hill so the views are sansational.
Novotel resort was a good experience. We had a lot of fun at the pools and it was located only a short walk to the beach. The staff were all really friendly and helpful which was nice to see. The rooms were nicely decorated and made the rooms looked gorgeous. The 24 hour was great! and tour room was kept really clean. Was nice to come back to a clean room after a long day.
Great Hotel Near Patong Beach”
Novotel is a nice hotel that located near Patong Beach. Great room & facilities within the hotel. Recommended if you're looking 4 star hotel with nice view and near Patong Beach.
Fantastic Hotel with fabulous views”
The Novotel was an amazing hotel. It was within walking distance of all the action of patong, but far enough away to not be too hectic. The pools were fantastic and the staff were ever attentive always with a smile. Definitely will be returning to this hotel.
Wonderful environment with reasonable price”
It is a wonderful hotel at phuket, very close to down town Patong Beach. Staff are nice, very Thai style room, Great swimming pool with wonderful seaview!!!! You can go to down town Patong by walk just 20 mins. If you want to live at less crowded area but even not ver far away and diffcult to access to the town, you must choose this, Novotel at Phuket!!!
My hotel room was rather small and far from front lobby. Every morning my family and I had worked up an appetite just to walk to the restaurant for breakfast. Breakfast menu was plain repeat of Western ham, eggs etc. Got tired of it by the second day. My family loved the fact that the beach was within walking distance. It was just as the pictures on Phuket advertised...white sandy beaches and clear blue water. Overall, my family enjoyed our stay at Novotel.
Great location, like having your own bungalow”
the novotel phuket is probably one of the best in terms of location-comfort-price. if you are looking for an hotel with access to the beach this one will not be the right one as you'll have to walk approx. 10 min to get to the sea. the hotel is not very knew but the layout is nice surrounded with tropical plants up the hill with the nice sensation to sleep in your own private bungalow.
The stay was very pleasant. The room had a big balcony and an amazing seaview where you can watch the sunset from. The deco in the room was very warm and comfortable. Location wise, it is tucked at one corner of patong beach, which is rather convenient. Only downside was that it was situated on the hill, and walking up and down to the hotel and the rooms was quite tiring, especially after a full day of activities. There are shuttle bus that breaks you up from the bottom of the hill to the hotel lobby, but sometimes i just did not watch to wait and walked up instead. All in all, it was an very positive experience. Would recommend it!