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Novotel Phuket Resort

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Very good7.7
Based on 335 reviews
Novotel Phuket Resort
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7.8 Very good location
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7.8Location
  • Free Wi-Fi in all rooms

  • Sauna

  • Room service [24-hour]

  • Bar

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Room choices
Deluxe Twin Room with Ocean View
...
  • 2 single beds
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Family Double Bed
...
  • Courtyard view
  • 48 m²
  • 1 king bed and 2 bunk beds
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Superior Twin Ocean View
...
  • Ocean view
  • 38 m²
  • 2 single beds
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Family Twin Bed Room
...
  • Courtyard view
  • 48 m²
  • 2 single beds and 1 bunk be...
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Deluxe 1 Double Bed
...
  • Garden view
  • 25 m²
  • 2 single beds
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Deluxe Double Room with Ocean Room
...
  • 1 double bed
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Deluxe King Pool Access
...
  • Pool view
  • 38 m²
  • 1 king bed
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Superior Twin Room
...
  • Garden view
  • 28 m²
  • 2 single beds
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Deluxe Ocean View Double
...
  • Ocean view
  • 38 m²
  • 1 double bed
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Superior King Room
...
  • Garden view
  • 28 m²
  • 1 double bed and 1 king bed
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Nearest essentials

Airports
  • 22 kilometers to
  • Phuket International Airport (HKT)
  • 78 kilometers to
  • Krabi International Airport (KBV)
Public transportation
  • 11 kilometers to
  • Phuket Bus Terminal 2
Hospital or clinic
  • 1.3 kilometers to
  • Patong Hospital
Pharmacy
  • 750 meters to
  • Boots
Convenience store
  • 800 meters to
  • 7 Eleven
Cash withdrawal
  • 200 meters to
  • ATM

More about

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Verified guest reviews

Agoda Reviews (335)
Booking.com Reviews (595)

3.7

Filter by guest type:
  • Cleanliness 8.1
  • Facilities 7.7
  • Location 7.8
  • Room comfort and quality 7.9
  • Service 7.8
  • Value for money 7.4
  • Food and dining 7.2
Review score
  • Cleanliness 6.3
  • Facilities 7.0
  • Location 6.7
  • Room comfort and quality 5.0
  • Service 5.8
  • Value for money 4.8
  • Food and dining 5.6
  • Cleanliness 8.2
  • Facilities 7.4
  • Location 7.9
  • Room comfort and quality 8.0
  • Service 7.9
  • Value for money 7.4
  • Food and dining 7.4
  • Cleanliness 8.1
  • Facilities 7.5
  • Location 7.5
  • Room comfort and quality 8.0
  • Service 8.0
  • Value for money 7.6
  • Food and dining 7.4
  • Cleanliness 7.9
  • Facilities 8.2
  • Location 7.6
  • Room comfort and quality 7.8
  • Service 7.9
  • Value for money 7.7
  • Food and dining 7.0
  • Cleanliness 8.2
  • Facilities 8.8
  • Location 8.0
  • Room comfort and quality 8.0
  • Service 8.7
  • Value for money 7.7
  • Food and dining 6.8
  • Cleanliness 8.2
  • Facilities 7.7
  • Location 8.1
  • Room comfort and quality 8.1
  • Service 7.2
  • Value for money 7.5
  • Food and dining 7.5
Provided by verified guests of Agoda
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Room type
  • Superior Double Ocean View
  • Superior King Room
  • Superior Twin Ocean View
  • Superior Twin Room
  • Family Double Bed
  • Deluxe Twin Beds
  • Deluxe King Pool Access
  • Deluxe 1 Double Bed
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Showing 310 verified guest comments
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4.4
Ahmed from Qatar
Business traveler
Superior Twin Ocean View
Stayed 1 night in September 2017
Doesn't Worth It”
first of all the hotel is far from bangla road 2nd i had a very bad experience with the hotel at least with what happened to me compared of how much i paid they should make service recovery but they dont care at all. i requested for airport transportation but no one came when i called the hotel they told me i should call international call to confirm doesn't make sense at all when i reach the hotel to complain they called the shift manager she was talking in a rude way as she dont care and at least gemme a room to rest before the check in time as inarrived early she told me no i cant give u the room u have to wait until the check in time.. i waited in the streets until the time came.. when i took the room i request for sea view room they gave me a room like im in the dessert with a lot of trees in the view and guess what the room next to me was under construction and workers are fixing and banging everywhere so i start making the drama and told them im gonna complain everywhere that time they give me better room but guess what i have to wait at least 2 hours until the new room get ready.. after i get the new room i ask for laundry service i gave them my laundry to wash and pressing.. i request while im outside that they hang it in the room and they accepted whwn i came back nothing was there so i called for my laundry and guess the surprise the clothes are not wellcleaned and not well ironed as if i clean them by myself in the room would be better.. seriously i travelled alot i didnt have such an experince before in my life specially this hotel one of the expensive hotels in the area around.. at least do service recovery do something make me change my first bad impression but the way i got treated it seems like they dont care.
Reviewed September 05, 2017
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6.0
Andre from Indonesia
Family with young children
Superior King Room
Stayed 1 night in July 2017
The room was great but the services were dissapoin”
The luggages were too long to deliver to the room and at check out time no one helped us with the luggages. The worst part was the buffet breakfast, tables are dirty and not prepared, we were ignored by the waiters.
Reviewed July 11, 2017
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9.6
Lee from Malaysia
Group
Superior Twin Ocean View
Stayed 2 nights in June 2017
Nice hotel with nice view”
This is a nice hotel with good view but the problem is whenever need to go back to the room from lobby we will need the climb up the hill. So if go with small children or older people it is extremely a problem. Maybe they should provide shuttle up to the room.
Reviewed June 28, 2017
1 traveler found this review helpful. Did you? |
8.0
MUI from Singapore
Couple
Superior Double Ocean View
Stayed 3 nights in June 2017
Very good”
The location is good for first timers couple. I would like to thank Ms Sumin, the hotel staff who had checked us in; she is very friendly and professional in her tasks. The room is clean and nicely furnished and the hotel provides free shutter transport up and down the hill to the main gate and to Jung Ceylon shopping mall. Either Agoda or the hotel concerned should let us know beforehand on the deposits required when checking in the hotel as we were caught off guard to the deposits required.
Reviewed June 08, 2017
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8.0
Divya from Malaysia
Couple
Superior Double Ocean View
Stayed 3 nights in May 2017
Overall good”
We got an upgrade from superior to deluxe ocean view. But the aircon had some problem. On complaining we got shifted to the next room which was good and also had a better view. A lady staff from the front desk helped us a lot. Breakfast and pools were good. Few of the cleaning staff were rude and unprofessional. Free shuttle service was very helpful. It would have been better if there were at least few fun activities in the resort.
Reviewed May 29, 2017
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8.0
KHAR from Malaysia
Couple
Superior Double Ocean View
Stayed 3 nights in November 2016
Good hotel near the city”
Enjoyed our stay here. Beautiful view. Friendly staff. Clean. Shuttle bus service is a plus
Reviewed May 19, 2017
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5.2
mika from Japan
Group
Superior Twin Ocean View
Stayed 2 nights in May 2017
Above average”
Staff are not very friendly.
Reviewed May 16, 2017
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8.4
Sharon from Singapore
Couple
Deluxe King Pool Access
Stayed 3 nights in May 2017
Wonderful Stay”
Love the hotel for the 5-star treatment. Hotel room and premise is very clean. The Staff are all very professional. We had the pool access room, is a wonderful experience indeed! Will be back for sure!
Reviewed May 15, 2017
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5.2
rajesh from India
Family with young children
Superior Double Ocean View
Stayed 3 nights in May 2017
Poor Room Service”
Poor Room Service and non convenient room location. Very Far from street and beech. Good view.
Reviewed May 05, 2017
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4.4
Hongxia from China
Couple
Deluxe 1 Double Bed
Stayed 3 nights in March 2017
Not good location and poor service ”
We were stayed there for three night Staff did not clean my room after I called house keeping they told me will clean after 45minute.but they didn't bathroom was so small not even have bath tub!
Reviewed April 05, 2017
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