Novotel Phuket Resort

282 Pharabamee Road, Kathu, Patong, Phuket, Thailand, 83150 - See map
Free Wi-Fi
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Novotel Phuket Resort

"What I love most of Novotel Phuket Resort is the friendliness and top notch customer service of their staff."

Janette - April 15, 2019

Superior Double - Bed Novotel Phuket Resort
Lobby Novotel Phuket Resort
Lobby Novotel Phuket Resort
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Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in/out [private]
Hassle-free check in
See map
Popular landmarks
Kalim beach 560 m
Chabad House Phuket 560 m
Pa Tong Mosque 720 m
Mister Singh Fashion Gallery Tailor 750 m
Orientala Spa 820 m
Zorbing at Rollerball 960 m
Sphinx Theatre 1.06 km
Rock City & Saxophone 1.07 km
All 4 Diving 1.11 km
Immigration Office 1.25 km
Nearby landmarks
Patong Beach 1.39 km
Bangla Road 1.57 km
Jungceylon Shopping Center 1.74 km
Freedom Beach 4.32 km
Phuket FantaSea 5.59 km
Karon Beach 7.11 km
Big Buddha Phuket 9.07 km
Chaithararam Temple (Wat Chalong) 9.91 km
Kata Beach 11.28 km
Nai Harn Beach 14.56 km
7.9

Very good

Location rating score

130 meters to the beach
ParkingFREE
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
  • Airport transfer

  • 130 meters to the beach

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

Your dates are popular among travelersUsers are booking a place in Phuket every 1 minutes on Agoda.com
Value for money7.6
Distance to city center20 km
Location rating7.9
Nearest airportPhuket International Airport (HKT)
Distance to airport22.6 km

Rooms available at Novotel Phuket Resort

Very good
Room comfort & quality
7.9
Deluxe King Pool Access
Deluxe King Pool Access
...
  • Room size: 38 m²/409 ft²
  • Pool view
  • 1 king bed
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Deluxe Room
Deluxe Room
...
  • Room size: 38 m²/409 ft²
  • Garden view
  • 1 double bed
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Deluxe Ocean View Double
Deluxe Ocean View Double
...
  • Room size: 38 m²/409 ft²
  • Ocean view
  • 1 double bed
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Family Double Bed
Family Double Bed
...
  • Room size: 48 m²/517 ft²
  • Courtyard view
  • 1 queen bed and 1 bunk bed
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Deluxe Ocean View Twin Bed
Deluxe Ocean View Twin Bed
...
  • Room size: 38 m²/409 ft²
  • Ocean view
  • 1 king bed
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Superior King Room
Superior King Room
...
  • Room size: 28 m²/301 ft²
  • Balcony/terrace
  • 1 king bed and 1 double bed
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Superior Twin Room
Superior Twin Room
...
  • Room size: 28 m²/301 ft²
  • Balcony/terrace
  • 2 single beds
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Family room
Family room
...
  • Room size: 48 m²/517 ft²
  • Courtyard view
  • 1 bunk bed and 2 single bed...
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Deluxe Twin Beds
Deluxe Twin Beds
...
  • Room size: 38 m²/409 ft²
  • City view
  • 2 single beds
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Deluxe Twin Room with Sea View
Deluxe Twin Room with Sea View
...
  • Room size: 37 m²/398 ft²
  • Balcony/terrace
  • 2 single beds
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Frequently asked questions

What time is check-in and check-out at Novotel Phuket Resort?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Novotel Phuket Resort?

Novotel Phuket Resort is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 990 THB. Just use the "Let us know what you need" section of the booking page to let the resort know you want a ride, and they will contact you via the Agoda messaging service. A stay at Novotel Phuket Resort also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, Novotel Phuket Resort has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the resort. If you're looking for an easy way to get around Phuket with private transportation, the resort can arrange both taxis or car rental.

What is the smoking policy at Novotel Phuket Resort?

Novotel Phuket Resort does not permit smoking in any of its rooms, but allows smoking in designated areas.

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What people love about Novotel Phuket Resort

  • 10.0
    Exceptional
    Staff 

    "Fantastic Resort, perfect location , super friendly staff, can’t fault it!"

    Sandra

    |

    January 18, 2018

  • 8.4
    Excellent
    Location

    "The resort is very conveniently located on one end of patong beach."

    Nirav

    |

    October 24, 2019

  • 8.0
    Very good

    "Hotel provide free shuttle to Patong shopping centre."

    Avis

    |

    July 1, 2019

Property ranking|Compared to 4,505 Phuket properties
See all rankings
Room comfort score
7.9/10
Room size
37 sqm.
Location score
7.9/10
Cleanliness score
8.1/10
Better than
90
%
of Phuket properties
Bigger than
88
%
of Phuket properties
Better than
87
%
of Phuket properties
Better than
86
%
of Phuket properties
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Overall rating:
8.0
Excellent
1,557 reviews
Cleanliness
8.1
Facilities
7.8
Location
7.9
Read all reviews >
What travelers say they love:
The sea view room is having very nice view, room is clean an...
Avis from Singapore
Family with older children
More about Novotel Phuket Resort

More about Novotel Phuket Resort

The Novotel Phuket Resort spreads across 8 acres of lush tropical garden and is within walking distance to Patong Beach and the entertainment and shopping areas. The resort boasts 215 beautifully furnished rooms with private balconies and spectacular views of the Andaman Sea and Patong. The resort is the only one of its kind in Phuket to offer three tier swimming pools with connecting waterfalls. Additionally, guests can enjoy a range of food and beverage outlets and take advantage of the quality facilities on hand. Their convenient location, state-of-the-arts facilities and guest-centered services provide a memorable stay.

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Most talked about facilities

Breakfast
21 mentions
Swimming Pool
21 mentions
Beach
16 mentions
Housekeeping
16 mentions

What they offer

10.0
Exceptional

"One of the best view and best hospitality they have provided..."

Abhay

|

March 14, 2020

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Asian
Continental
Vegetarian
Buffet

Restaurants on site

Coffee House
Cuisine:International, Thai
Menu:Buffet, A-la-carte
Ruen Thong
Cuisine:Thai
Menu:Buffet, A-la-carte

Nearby restaurants

Thai cuisine
Thai cuisine
Bai touy
4.7 km Thai
Sweet Home Restuarant
9.9 km Thai
Asian cuisine
Asian cuisine
seafood @ karon
60 m Asian, Seafood, Thai
Kazu Patong Phuket
1.4 km Asian, Japanese, Sushi
Number 6
1.6 km Asian, Seafood, Thai

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Novotel Phuket Resort from real guests

Overall rating
8.0
Excellent
From 1557 reviews
8.3Location
8.3Service
8.1Cleanliness
Agoda Reviews (490)Booking.com Reviews (1067)
Rating via Agoda7.8
/
10
Cleanliness8.1
Facilities7.8
Location7.9
Room comfort and quality7.9
Service8.0
Value for money7.6
High score for Phuket
Rating
9+ Exceptional (92)
8-9 Excellent (76)
7-8 Very Good (91)
6-7 Good (38)
<6 Below Expectation (76)
Time of the year
Mar - May (99)
Jun - Aug (84)
Sep - Nov (103)
Dec - Feb (87)
Don't miss out!Users are booking a place in Phuket every 1 minutes on Agoda.com
All guests (490)
All room types
All languages

Show reviews that mention 

Showing 373 verified guest comments
12345
9.3
Exceptional
Khai from Malaysia
Family with young children
Superior King Room
Stayed 2 nights in December 2013

A stay to remember for life.”

Great staff, wonderful amenities & gastronomical food.

My best stay in Phuket yet. The thoughtful and wonderful staff upgraded my room when I waited past the normal check-in time. Since I was traveling with children, the bigger family room was very much appreciated as it ensured my stay will be so much more comfortable! All throughout my stay, I was greeted by the staff warmly wherever I went. I must say this is a must stay hotel if you are ever to visit Phuket. I, for one, will definitely re-visit this hotel when I come to Phuket again. Thanks Novotel Phuket Resort! See you soon!

Reviewed December 25, 2013
9.3
Exceptional
BUKE from China
Couple
Stayed 2 nights in February 2011

a quiet place”

swimming pools

I like its location at the north tip of Patong Beach. If being in central Patong, it would be too noisy. Here it is quiet. You can go to central Patong by walking on the beach within half an hour. Since the sea view is nice, you don't feel boring. The hotel area is quite big and in delicate design. It has a 3-layer-swimming pool, and beside it there are a sea food restaurant and small pub, all with a sea view. This pool area is what I like most. The buildings and rooms are nice, deserving Novotel's global image. The price is ok, a little bit high. Generally, if you don't fancy so much on Phuket nighlife, Novotel is your place.

Reviewed February 18, 2011
10.0
Exceptional
Jahir from Bangladesh
Family with young children
Superior Twin Room
Stayed 1 night in October 2014

A resort with great view& facilities within budget”

Outstanding design, Ocean View+3 Tier swiming pool & Value for mone

Novotel Phuket is located in the intersection of Patong & Kalim beach. So you can see these two beautiful beach right from your room. The design of the hotel is really exceptional, specially its 3-tier swimming pool is outstanding. I stayed 2 nights with my wife & 5 years old son in room no. 234 which has great ocean view. Will definitely stay here again in my next phuket trip.

Reviewed November 25, 2014
9.3
Exceptional
Megan from United States
Group
Stayed 2 nights in June 2010

Great Time in Phuket”

- Beautiful view from the room and the hotel in general - Great pools - Very helpful staff at the front desk - Clean and tidy room - Waiters served us drinks in the pool!
- Very expensive dinner buffet

My brother and I chose this hotel for our short vacation in Phuket based on the reviews we had read and we were very pleased with our decision. We were greeted by a very friendly receptionist who showed us to our room and helped us with all our questions over the next two days. The room was clean and had everything we needed plus a great view of the beach. We enjoyed the pools at the hotel and the ease of getting down to the beach/shops/restaurants. My only complaint is the price of the dinner buffet at the hotel. While the food was great, the price was incredibly high and left us wishing we would've gone elsewhere to eat. The hotel was very helpful about holding our bags after we checked out and helping us place a couple of phone calls. I will definitely stay here if I return to Phuket.

Reviewed June 16, 2010
9.0
Exceptional
Jonas from Norway
Group
Stayed 8 nights in September 2009

Nice hotel with friendly staff and good location.”

Nice location, pools and great Mai Tai's =)
They charged me for internet which were included in the price through Agoda and had difficulties getting them to take it of the bill.

I've had 8 days in Novotel resort and are really amazed with what they could offer for only $60/night. The rooms are clean and nice, though the bathrooms could have been a bit bigger. The pools are great and I got my workouts done in their gym which were OK. Not the newest equipment but they were high quality and definitely did the job. The location was great in the sense that the hotel is nice and quiet, and still only a walk away from Bangla road where all the fun and night life are. The staff are friendly and helpful, though not fluent in English. But no communication problems what so ever. It's absolutely not a hotel for disabled people as the lowest rooms are at about 25 meters over the sea level while the top ones about 250 meters. It was a good climb up to the room which I did not mind at all. I enjoyed the landscape and the beautiful setting that it provided. All in all a great experience at a good price. Would not hesitate to visit again.

Reviewed October 13, 2009
8.7
Excellent
Daniel from Australia
Couple
Stayed 1 night in February 2010

Nice View”

View was great, room was clean & the pools were outstanding
big hill to walk up to get to your room

Overall we enjoyed our stay at the novotel Phuket, it had a great view of Patong Beach and was far enough away form all the noise at night. Staff were friendly and the room was very clean with a nice Thai theme. Unfortunately there is no lifts to rooms and you have to tackle steep hills and stairs to get back to the room. There is shuttle buses available form the entrance up to reception but then you are left to walk the rest of the way, but it's good exercise and the view is well worth it.

Reviewed March 21, 2010
8.0
Excellent
Janette from Philippines
Family with teens
Family room
Stayed 3 nights in April 2019

Staff are great!”

What I love most of Novotel Phuket Resort is the friendliness and top notch customer service of their staff. From the concierge to the smiling front desk and even to their housekeeping. I give them a 10. The Filipinos working there were exceptional as well. You will truly feel at home with them. The location is quite a walk from the Patong Center especially for seniors but you would enjoy walking along the beach. It is also just across the beach which is a big plus factor. We had a good time swimming at the beach. Oh and the hotel provides you with a nice fashionable bag with towels to bring to the beach

Reviewed April 15, 2019
7.7
Very good
Mohd from Malaysia
Couple
Stayed 3 nights in November 2014

Good time at Novotel Phuket Resort”

3-level swimming pool, variety choice of breakfast buffet and friendly staff.

My wife and I had a great time staying at Novotel Phuket Resort. Its is only 10-15 minutes walking distance (down the hill) to the Patong beach. We stayed at the superior double ocean view room. The staff are friendly and helpful. The 3-level swimming pool have the great view of Patong beach. There's a shuttle service to Jungceylon shopping mall every hour which is very convenient. There's also tour agent and taxi counter at the lobby if you want to book for tour around Phuket. We find it useful. We shall definitely recommend this hotel to everyone.

Reviewed November 18, 2014
9.2
Exceptional
Tak from Hong Kong
Couple
Deluxe King Pool Access
Stayed 2 nights in October 2018

Excellent service, Nice room, Great hotel”

I would like to say BIG THANK YOU to Ms Preet (Guest Relation Manager) and her team. With the excellent service by Ms Preet, I and my wife enjoy a memorable wedding anniversary holiday at Novotel Phuket Resort

Reviewed November 30, 2018
9.0
Exceptional
GRANT from Australia
Family with young children
Superior King Room
Stayed 3 nights in August 2014

Novotel Phuket”

View,Room was clean,Staff were great

We are a couple with a baby and got treated very well by the staff.We had a room with a great view over the bay.The room was clean and relaxing with a big balcony. The Hotel has great facilities Gym,Pools,tennis etc.The only thing I would say was at the front of the hotel it was hard to cross the road.Maybe the hotel should install a walk over bridge.So you can get to the beach safely.Also I was a bit disappointed in how dirty Patong beach was.I don,t know why they can't have permanent staff cleaning their. best Tourist resource.I would still stay at the Novotel.

Reviewed August 26, 2014
8.3
Excellent
Kwan from Hong Kong
Couple
Superior Twin Room
Stayed 3 nights in June 2012

Nice Service”

Nice Service

Nice Environment, Nice service, Nice staff I stayed at Novotel Resort for four days three night, it's my first time to go to Phuket and first time for staying at Novotel as there are several Novotel around the world. The service is absolutely good and all the staff are kind to help. Actually, there is only one thing can be improved is that there should be more shuttle bus to different places.

Reviewed June 28, 2012
10.0
Exceptional
Leanne from Australia
Group
Superior Twin Room
Stayed 1 night in October 2014

great stay ”

Location, service and pool areas

we stayed here for a week with a group of friends and it was fantastic, our check in was smooth even though we had changed the details only days before and nothing was too much for the team at Novotel. The rooms were always clean and cleaned in a quick fashion, they were always done early in the morning also, so if you felt the need to come back to the room for an afternoon rest you could in a clean tidy room. One of the great little perks was the free shuttle bus that ran you from the lobby to the front gates at your convience this was great when your legs were worn out from shopping as it is a big walk up the hill or the stairs to your room. We will definatly come back and stay at the Novotel and will definatly recommend it to others. Thank you for making our holiday so pleasurable.

Reviewed November 16, 2014
9.3
Exceptional
Angelean from Australia
Couple
Stayed 7 nights in March 2009

Quiet Relaxing location”

Off the busy main drag set in tropical gardens with veiws over Patong beach. Fantastic pool & breakfast.
Steep walk to your rooms so be prepared. bathrooms fairly small.

We enjoyed our 7 night stay at Novotel & will stay again. Loved being away from the noisy Patong area, but close enough to it if desired. Private beach area at front of entrance with Tk Tk always available if needed if feeling lazy.Breakfast Fantastic & Hotel set on the hill so the views are sansational.

Reviewed April 26, 2009
10.0
Exceptional
Meelan from Australia
Group
Stayed 2 nights in March 2010

Beach holiday”

The pool was awesome! The room decor was nice. Friendly staff and the activities were fun.
nothing

Novotel resort was a good experience. We had a lot of fun at the pools and it was located only a short walk to the beach. The staff were all really friendly and helpful which was nice to see. The rooms were nicely decorated and made the rooms looked gorgeous. The 24 hour was great! and tour room was kept really clean. Was nice to come back to a clean room after a long day.

Reviewed March 19, 2010
9.3
Exceptional
Edward from Indonesia
Couple
Stayed 3 nights in March 2010

Great Hotel Near Patong Beach”

Sea View, Nice Rooms, Near Patong Beach
Uphill

Novotel is a nice hotel that located near Patong Beach. Great room & facilities within the hotel. Recommended if you're looking 4 star hotel with nice view and near Patong Beach.

Reviewed March 12, 2010
9.3
Exceptional
David from Australia
Couple
Superior Twin Room
Stayed 5 nights in July 2012

Fantastic Hotel with fabulous views”

The pools, the views and the breakfast

The Novotel was an amazing hotel. It was within walking distance of all the action of patong, but far enough away to not be too hectic. The pools were fantastic and the staff were ever attentive always with a smile. Definitely will be returning to this hotel.

Reviewed August 08, 2012
7.7
Very good
KAI from Hong Kong
Couple
Superior King Room
Stayed 3 nights in July 2011

Wonderful environment with reasonable price”

Very close to down town Patong Beach!

It is a wonderful hotel at phuket, very close to down town Patong Beach. Staff are nice, very Thai style room, Great swimming pool with wonderful seaview!!!! You can go to down town Patong by walk just 20 mins. If you want to live at less crowded area but even not ver far away and diffcult to access to the town, you must choose this, Novotel at Phuket!!!

Reviewed October 23, 2011
8.3
Excellent
THI
Family with teens
Superior King Room
Stayed 3 nights in January 2012

Beautiful Phuket”

walking distance to the beach, free shuttle bus service to shopping central

My hotel room was rather small and far from front lobby. Every morning my family and I had worked up an appetite just to walk to the restaurant for breakfast. Breakfast menu was plain repeat of Western ham, eggs etc. Got tired of it by the second day. My family loved the fact that the beach was within walking distance. It was just as the pictures on Phuket advertised...white sandy beaches and clear blue water. Overall, my family enjoyed our stay at Novotel.

Reviewed February 06, 2012
8.0
Excellent
Fabio from Switzerland
Solo traveler
Superior King Room
Stayed 2 nights in May 2012

Great location, like having your own bungalow”

view, great balcony to chill or smoke, bed very comfortable

the novotel phuket is probably one of the best in terms of location-comfort-price. if you are looking for an hotel with access to the beach this one will not be the right one as you'll have to walk approx. 10 min to get to the sea. the hotel is not very knew but the layout is nice surrounded with tropical plants up the hill with the nice sensation to sleep in your own private bungalow.

Reviewed June 04, 2012
9.7
Exceptional
Zi from Singapore
Solo traveler
Stayed 3 nights in June 2010

Beautiful seaview”

Everything was great
Room only ready at 2pm, although we requested for early check in.

The stay was very pleasant. The room had a big balcony and an amazing seaview where you can watch the sunset from. The deco in the room was very warm and comfortable. Location wise, it is tucked at one corner of patong beach, which is rather convenient. Only downside was that it was situated on the hill, and walking up and down to the hotel and the rooms was quite tiring, especially after a full day of activities. There are shuttle bus that breaks you up from the bottom of the hill to the hotel lobby, but sometimes i just did not watch to wait and walked up instead. All in all, it was an very positive experience. Would recommend it!

Reviewed July 08, 2010
12345
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