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Destination Resort Phuket Surin Beach (SHA Plus+)
Destination Resort Phuket Surin Beach (SHA Plus+)
Destination Resort Phuket Surin Beach (SHA Plus+)
Destination Resort Phuket Surin Beach (SHA Plus+)
Destination Resort Phuket Surin Beach (SHA Plus+)
Destination Resort Phuket Surin Beach (SHA Plus+)
Destination Resort Phuket Surin Beach (SHA Plus+)

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8.1

Excellent

387 reviews

387 reviews

Beach8
Breakfast5
Children's activities5
See map

8

Excellent

Location rating score

Excellent location - 230 meters to the beach
Parking
FREE
Popular landmarks
Phuket FantaSea 2.5 km
Patong Beach 8.1 km
Bangla Road 9.6 km
Jungceylon Shopping Center 9.8 km
Freedom Beach 11.4 km
Karon Beach 13.2 km
Chaithararam Temple (Wat Chalong) 15.8 km
Kata Beach 17.0 km
Big Buddha Phuket 17.1 km
Nai Harn Beach 22.2 km
Nearby landmarks
Park Garden 120 m
Surin Beach 230 m
Catch Beach Club 250 m
Pansea Beach 450 m
The Plaza Surin 490 m
Sutai Muay Thai 560 m
The Wedding Bliss 780 m
Laem Sing Cape 830 m
Pineapple Beach 850 m
Bang Tao Beach 900 m

Destination Resort Phuket Surin Beach (SHA Plus+)

106/27 Moo 3, Cherngtalay, Talang, Surin, Phuket, Thailand, 83110 - See map

In addition to the standard of SHA Plus, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Surin part of Phuket, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Bangla Road. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Check-in [24-hour]

Airport transfer

230 meters to the beach

Currency exchange

Free Wi-Fi in all rooms!

SHA Plus Certified

More than 70% of SHA-certified establishment employees have been vaccinated.

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Airport transfer

Car park

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Kids club

Bicycles

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Phuket every 1 minutes on Agoda.com
Value for money8.0
Distance to city center24 Km
Location rating8.0
Nearest airportPhuket International Airport (HKT)
Distance to airport15.1 km

Rooms available at Destination Resort Phuket Surin Beach (SHA Plus+)

Superior Room - King Bed
...
  • Room size: 32 m²/344 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Superior Room - Twin Beds
...
  • Room size: 32 m²/344 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
Two-Bedroom Family Suite
...
  • Room size: 88 m²/947 ft²
  • Garden view
  • 2 single beds & 1 king bed
Enter dates to see prices
Family Fun Junior Suite - King Bed
...
  • Room size: 32 m²/344 ft²
  • Garden view
  • 1 king bed or 1 bunk bed
Enter dates to see prices
Robinson Two Bedroom Family Suite
...
  • Room size: 88 m²/947 ft²
  • Garden view
  • 1 king bed & 2 single beds ...
Enter dates to see prices
Paradise Suite King Pool Side
...
  • Room size: 56 m²/603 ft²
  • Pool view
  • 1 king bed or 1 sofa bed
Enter dates to see prices
Paradise Suite King
...
  • Room size: 56 m²/603 ft²
  • Garden view
  • 1 king bed & 1 sofa bed
Enter dates to see prices
Family Suite
...
  • Room size: 56 m²/603 ft²
  • Garden view
  • 1 king bed and 1 bunk bed
Enter dates to see prices
Family Fun Suite
...
  • Room size: 56 m²/603 ft²
  • Pool view
  • 1 king bed & 1 bunk bed
Enter dates to see prices
King Suite
...
  • Room size: 56 m²/603 ft²
  • Garden view
  • 1 sofa bed & 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Destination Resort Phuket Surin Beach (SHA Plus+)?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Destination Resort Phuket Surin Beach (SHA Plus+)?

Destination Resort Phuket Surin Beach (SHA Plus+) is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1300 THB. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Destination Resort Phuket Surin Beach (SHA Plus+) has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Phuket with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Destination Resort Phuket Surin Beach (SHA Plus+)?

Wake up to a great buffet breakfast at Destination Resort Phuket Surin Beach (SHA Plus+). There's an additional charge of 350 THB for adults and 200 THB for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Destination Resort Phuket Surin Beach (SHA Plus+)?

Destination Resort Phuket Surin Beach (SHA Plus+) features 3 on-site restaurants for your dining convenience.

Can special events be hosted at Destination Resort Phuket Surin Beach (SHA Plus+)?

Your special occasion or event can be hosted at one of the 2 versatile venues.

Can business events be hosted at Destination Resort Phuket Surin Beach (SHA Plus+)?

can accommodate up to 0 people.

What is the smoking policy at Destination Resort Phuket Surin Beach (SHA Plus+)?

Destination Resort Phuket Surin Beach (SHA Plus+) does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Destination Resort Phuket Surin Beach (SHA Plus+)?

Destination Resort Phuket Surin Beach (SHA Plus+)’s neighborhood is Surin which includes popular restaurants such as Oriental Spoon, Pad Thai and Chan Restaurant.

What are popular attractions near Destination Resort Phuket Surin Beach (SHA Plus+)?

Destination Resort Phuket Surin Beach (SHA Plus+)’s location in the Surin neighborhood makes it close to famous attractions including Park Garden, Laem Sing Cape and Wat Anamai Kasem.

What popular beaches are close to Destination Resort Phuket Surin Beach (SHA Plus+)?

Destination Resort Phuket Surin Beach (SHA Plus+)’s Surin neighborhood also includes Surin Beach, Laem Singh Beach and Pansea Beach.

What popular natural sightseeing spots are close to Destination Resort Phuket Surin Beach (SHA Plus+)?

Destination Resort Phuket Surin Beach (SHA Plus+) is located within Surin, which makes it conveniently close to natural sights including Green Elephant Sanctuary Park.

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See map

Explore the neighborhood

What people love about Destination Resort Phuket Surin Beach (SHA Plus+)

  • 9.6

    Exceptional

    "The hotel was extremely quite whilst we were there as it was low season and the hotel is transitioning from Novotel to destination resort."

    Denise

    |

    September 27, 2022

  • 10

    Exceptional

    "Would recommend to any families with children."

    Marilen

    |

    August 23, 2022

  • 8.4

    Excellent
    Cleanliness

    "Room ok, all you need and clean."

    Oliver

    |

    July 13, 2022

Property ranking|Compared to 3,682 Phuket properties
See all rankings
Cheapest price score
Service score
8.5/10
Room size
46 sqm.
Location score
8/10
Better than
89
%
of Phuket properties
Better than
87
%
of Phuket properties
Bigger than
87
%
of Phuket properties
Better than
83
%
of Phuket properties
Overall rating:

8.1

Excellent
387 reviews
Cleanliness
8.1
Facilities
8.2
Location
8.0
Read all reviews >
What travelers say they love:
There were so many activities inside the hotel for kids and ...
Janice from Malaysia
Group
More about Destination Resort Phuket Surin Beach (SHA Plus+)

More about Destination Resort Phuket Surin Beach (SHA Plus+)

Destination Resort Phuket Surin Beach (SHA Plus+)

Wake up to a magical day and enjoy all that Phuket offers with a stay at Destination Resort Phuket Surin Beach (SHA Plus+). Sampling the authentic culture of Phuket is easy with a stay at Destination Resort Phuket Surin Beach (SHA Plus+), just 9.5 km from Bangla Road.
The facilities and services provided by Destination Resort Phuket Surin Beach (SHA Plus+) ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi and car hire services to help you get to where you want to go in Phuket.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at Destination Resort Phuket Surin Beach (SHA Plus+). The hotel provides blackout curtains and air conditioning in some rooms for the benefit of guests. The multiple room layout options at Destination Resort Phuket Surin Beach (SHA Plus+) include rooms with separate living room and balcony or terrace. Some selected rooms have television and cable TV to keep guests entertained.
The hotel also provides guests with a coffee or tea maker, bottled water, instant coffee and instant tea in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
To fill your days, be sure to check out the fantastic facilities offered at Destination Resort Phuket Surin Beach (SHA Plus+). The hotel's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. Pamper and indulge yourself with a visit to the massage and spa. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps.
The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. You won't need anything for water activity fun other than your own enthusiasm, with aquatic activity conveniences like water park made available at Destination Resort Phuket Surin Beach (SHA Plus+). In a competitive mood? Get sporty with your travel group or other guests at the mini golf course, ping-pong table and yoga room in the hotel.
Have some relaxing fun with family and friends at the library, games room and shared lounge and TV area. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.


Around the property

There are many attractions to discover within close proximity to Destination Resort Phuket Surin Beach (SHA Plus+). Sit on the sand or sip a drink in leisure at Patong Beach located 9.3 km away. Pose in front of Big Buddha Phuket located 17.0 km away, and you can always show your friends the time you went to Phuket.


Reasons to stay here

Rooms here are cheaper than 89% of accommodations in the city.
Past guests rate facilities here higher than 91% of the city's accommodation.
This hotel stands out for its staff and service, scoring higher than 86% of the city's accommodation.

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Amenities and facilities
Excellent
Facilities

8.2

Most talked about facilities

Beach

11 mentions

Breakfast

7 mentions

Swimming Pool

6 mentions

Housekeeping

4 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • French
  • Russian
  • Thai

Outdoor

  • Bicycles

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Diving
  • Fitness center
  • Game room
  • Garden
  • Massage
  • Mini golf course
  • On-site entertainment
  • Pool with view
  • Snorkeling
  • Spa
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Table tennis
  • Ticket services
  • Tours
  • Water park
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alcohol
  • Bar
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Invoice provided
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids facilities
  • Kids meal
  • Playground
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Taxi service

Available in all rooms

  • Air conditioning
  • Balcony/terrace
  • Bathrobes
  • Blackout curtains
  • Closet
  • Complimentary tea
  • Desk
  • Free bottled water
  • Free instant coffee
  • In-room safe box
  • Mirror
  • Non-smoking
  • Satellite/cable channels
  • Shower
  • Smoke detector
  • Telephone
  • Towels
Food and dining
Breakfast options
  • American
  • Asian
Restaurants on site

Asia Alive

  • Cuisine: American, Asian, International
  • Menu: Buffet, A-la-carte

Champions Bar & Grill

  • Cuisine: American, International
  • Menu: Buffet

Joe Kool's

  • Cuisine: International
  • Menu: Buffet

TAI Sushi Bar

  • Cuisine: Asian, Japanese
  • Menu: Buffet

Ocean's Restaurant

  • Cuisine: Asian, Thai
  • Menu: Buffet
Location
106/27 Moo 3, Cherngtalay, Talang, Surin, Phuket, Thailand, 83110
Very good
Location

8

Airports

  • Phuket International Airport (HKT)
    15.1 km
  • Krabi International Airport (KBV)
    78.4 km 2.6 hour drive

Public transportation

  • Phuket Bus Terminal 2
    14.4 km 30 min drive
  • Phuket Town Local Bus Station (Terminal 1).
    16.5 km

Hospital or clinic

  • CityCare
    3.1 km

Shopping

  • Jungceylon Shopping Center
    9.8 km

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Phuket FantaSea
    2.5 km
  • Patong Beach
    8.1 km
  • Bangla Road
    9.6 km
  • Jungceylon Shopping Center
    9.8 km
  • Freedom Beach
    11.4 km
  • Karon Beach
    13.2 km
  • Chaithararam Temple (Wat Chalong)
    15.8 km
  • Kata Beach
    17.0 km
  • Big Buddha Phuket
    17.1 km
  • Nai Harn Beach
    22.2 km

Nearby landmarks

  • Park Garden
    120 m
  • Surin Beach
    230 m
  • Catch Beach Club
    250 m
  • Pansea Beach
    450 m
  • The Plaza Surin
    490 m
  • Sutai Muay Thai
    560 m
  • The Wedding Bliss
    780 m
  • Laem Sing Cape
    830 m
  • Pineapple Beach
    850 m
  • Bang Tao Beach
    900 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-4 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 5-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-in until14:00
  • Check-out from01:00
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Airport transfer fee1300 THB
  • Distance from city center24 Km
  • Travel time to airport (minutes)30

Extras

  • Breakfast charge (unless included in room price)350 THB
  • Daily Internet/Wi-Fi fee0 THB

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges2
  • Number of floors5
  • Number of restaurants3
  • Number of rooms 255
  • Room voltage220
  • Year property opened2007
  • Most recent renovation2018

Parking

  • Daily parking fee0 THB
Property announcements

Family Suite room type includes free breakfast for 2 adults and 2 children under 12 years old

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Destination Resort Phuket Surin Beach (SHA Plus+) from real guests

Provided by verified guests of Agoda
8.1
/
10
Cleanliness8.1
Facilities8.2
Location8.0
Service8.5
Value for money8.0
High score for Phuket
Rating
9+ Exceptional (92)
8-9 Excellent (31)
7-8 Very Good (40)
6-7 Good (13)
<6 Below Expectation (29)
Time of the year
Mar - May (44)
Jun - Aug (39)
Sep - Nov (39)
Dec - Feb (83)
All guests (387)
All room types
All languages

Show reviews that mention 

Showing 205 verified guest comments
12345
9.6
Exceptional
Toni from New Zealand
Family with teens
Family Fun Room - Twin Beds
Stayed 7 nights in January 2019

Fantastic time!”

We stayed here with our 4 children aged from 9 years - 16 years. We all loved it here, the pools are Devine, staff are lovely and the place is clean, and in the best location for reaching Surin Beach, just across the road. Only a couple of things put me off while we stayed here, was that people with very young babies allowed them to swim naked in the pools! I've had 4 children and know that at that age, they will wee anywhere, so even in the pool. It would be nice to have them in swimming nappies just in case of accidents in the pools. Also drunk adults coming into the movie theatre to tell their wives that they were off too bed, this made me feel very uncomfortable and not very acceptable in a kids safe environment, especially when they were falling all over the place, and could have landed on a child heavily!!! Apart from that we loved our stay, would very much recommend.

Reviewed January 22, 2019

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Dear guest, Thank you very much for taking the time to share your feedback. We feel absolutely glad that you enjoyed your time and hope to welcome you again in Novotel Phuket Surin beach. You can be sure that we will review your comment and continue to provide a safe environment for families and kids. Warmest regards, Executive assistant manager.

Responded January 26, 2019
Destination Resort Phuket Surin Beach (SHA Plus+)
10.0
Exceptional
Norman from Australia
Group
Family Fun Room - King Bed
Stayed 12 nights in May 2019

Great”

The staff at Novotel are awesome and could do enough for us, the place is clean and nice and an excellent place for families and kids

Reviewed May 31, 2019

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10.0
Exceptional
Natalie from Thailand
Family with young children
Two-Bedroom Family Suite
Stayed 2 nights in June 2022

Fabulous ”

Our whole family had a total blast here. Water slides, kids club, staff all awesome. Wish we could stay longer!!!

Reviewed June 25, 2022

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10.0
Exceptional
malin from Sweden
Family with young children
Family Fun Room - Twin Beds
Stayed 1 night in July 2019

Really fun for kids and nice straff!”

Could warmly recommended Novotel. Especially thanks to Nadia!

Reviewed July 09, 2019

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9.6
Exceptional
Boris from Singapore
Family with young children
Family Junior Suite
Stayed 1 night in February 2022

Very happy with everything ”

Got free room upgrade after noticing that we didn't have a bunk bed in the room for the kids. Quick responses on chat and phone from the reception. Good service and nice room!

Reviewed February 27, 2022

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9.2
Exceptional
Janice from Malaysia
Group
Family Fun Room - King Bed
Stayed 3 nights in March 2019

Hotel full of activities ”

There were so many activities inside the hotel for kids and adults. We could spend whole day at the hotel! Kids had fun playing games and we could even watch movie in a nice comfy cinema, an escape from the heat outside. Rooms were clean and tidy. Overall good stay experience and food at the hotel was reasonably priced.

Reviewed March 23, 2019

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9.6
Exceptional
Robin from Estonia
Family with young children
Stayed 4 nights in December 2018

Great for families”

Eventhough we didn’t get the right room in the first place and we had to call for housekeeping twice, I would still go back there.

Reviewed January 05, 2019

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Dear Robin, Thank you very much for taking the time to share your feedback. We feel absolutely glad that you enjoyed your time and hope to welcome you again in Novotel Phuket Surin beach. We would like to apologize for the confusion with your room on arrival. We will share the feedback and ensure this is not happening anymore. The whole team wish you an excellent day. Warmest regards, Executive assistant manager.

Responded January 26, 2019
Destination Resort Phuket Surin Beach (SHA Plus+)
9.2
Exceptional
Rebecca
Family with young children
Family Fun Room - Twin Beds
Stayed 12 nights in January 2019

Great for kids”

A great resort for families. The Siam Adventure program was great for our children. The slides, movie schedule, games and glow and foam party were a hit with our family. I loved that the gym overlooked the pool, and it was open 24 hours. The sushi was wonderful, and the staff were very accommodating. Thanks Novotel.

Reviewed January 15, 2019

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Dear Ms.Rebecca, Thank you very much for taking the time to share your feedback. We feel absolutely glad that you enjoyed your time and hope to welcome you again in Novotel Phuket Surin beach. Warmest regards, Executive assistant manager.

Responded January 26, 2019
Destination Resort Phuket Surin Beach (SHA Plus+)
9.2
Exceptional
Boyeon from South Korea
Family with young children
Superior Room - Twin Beds
Stayed 3 nights in December 2019

absoutely price beating hotel”

we stayed here for 3 nights. as it is said, it is absolutelt family customized hotel and had so many activities to join together. especially, thanks to edward, i gained special memory and experience there. thank you all.

Reviewed December 14, 2019

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9.2
Exceptional
malin from Sweden
Family with young children
Superior Room - King Bed
Stayed 1 night in July 2019

Perfect for families with kids ”

Good breakfast, fun thinks for the kids. The staff is amazing- thank you Nadia!

Reviewed July 14, 2019

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9.6
Exceptional
Supatra from Thailand
Family with young children
Family Junior Suite
Stayed 1 night in March 2022

Exceptional”

Perfect for family with young children

Reviewed March 09, 2022

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8.4
Excellent
Oliver from Aruba
Family with young children
Superior Room - King Bed
Stayed 5 nights in July 2022

Nice for family”

Good located hotel, near the beach. Nice pool with 2 big slides. Different playground for big and small kids. Room ok, all you need and clean. Breakfast and restaurant good standard, restaurant service a little slow, maybe still some Covid impact. General staff friendly and helpful. In all the stay was fine, come back again….

Reviewed July 13, 2022

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8.0
Excellent
Valentin from Sweden
Family with young children
Family Fun Room - Twin Beds
Stayed 14 nights in January 2020

Zaetnick”

The hotel with its facilities was pretty good for the price. It's a pity that they have such high prices for food and drinks, which they further top with 10% service and 7% VAT. The craziest thing was that there was nothing to drink included in the dinner buffet, not even water. I couldn't believe it and I was ready to just leave. Never came back to any of their dinner buffet. The breakfast buffet was more or less the only reasonably priced thing. Considering that the prices in the restaurants around the hotel were also quite high for Thailand, be prepared to spend a lot for food and drinks. Quite calm otherwise, having in mind the number of young children families. Very close to a nice beach with clean sea water.

Reviewed January 31, 2020

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8.4
Excellent
ekk from Thailand
Family with young children
Family Fun Room - King Bed
Stayed 4 nights in January 2019

Great hotel for family with kids”

The hotel offers tons of activities and our daughter never got bored during the stay. It's very close to the beach (about 5 min walk.) It's a shame that food was not up to the standard and we ended up eating out mostly at nearby restaurants. Kid club shows its age and needs a renovation. All in all, good value for money!

Reviewed March 19, 2019

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8.8
Excellent
HYUNGJOO from Malaysia
Family with young children
Family Fun Room - Twin Beds
Stayed 2 nights in February 2019

Best for elementary school boys and girls”

Wonderful to 3-13years old boys and girls !!

Reviewed February 07, 2019

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Dear Hyungjoo, Thank you very much for taking the time to review our hotel. We do much appreciate your positive feedback and feel that we succeed on our role. In Novotel, we are entirely dedicated to ensure the best comfort and service to our guests. We will share your feedback with our team and we truly hope to see you again very soon.

Responded February 10, 2019
Destination Resort Phuket Surin Beach (SHA Plus+)
8.0
Excellent
Sandeep from United States
Group
Family Fun Room - Twin Beds
Stayed 4 nights in January 2020

The best ever duty manager and all staff including security and house keeping”

Your duty manager, security and house keeping people saved my life. I got into problem with some people in hotel who were part of our group, but not my family members, and I wanted to get out of the hotel. But these people were sitting at lobby thinking that they ll catch me at main lobby. But we called duty manager and explained him the whole story, he was so nice, he managed to get me out of hotel from staff entrance. I can never forget novotel hotel in my entire life. When I told about this incident to my friends and families, they even said thanks to novotel Phuket. Thank u thank u..........

Reviewed February 01, 2020

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8.0
Excellent
Kieu from Australia
Family with young children
Stayed 5 nights in July 2019

Great resort for young families. ”

Food and cleanliness was average. Facilities great for families with kids. Lots of activities and staff was friendly. In good location as there were plenty of others choices for food close by. Beach was across the road. Not bad place to stay if looking for somewhere to entertain the kids.

Reviewed July 27, 2019

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8.0
Excellent
Walter from Thailand
Solo traveler
Superior Room - King Bed
Stayed 1 night in July 2019

Nice hotel but noisy”

Overall it was very nice, just stayed for one night. A bit disappointed about the noise level, had loud neighbors and could hear too much through the inter leading door...then they had someone knocking on their door and ringing the bell at 6.30 in the morning.... Good that I am an early riser.... The hotel is completely made for family and kids, I would not spend my honeymoon there....having said that, all was well organized and the breakfast buffet looked good (did not have breakfast so)

Reviewed July 23, 2019

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8.4
Excellent
Wei from Malaysia
Family with young children
Family Suite
Stayed 3 nights in March 2019

Great family hotel”

awesome hotel with lots to do. Beach is not that great, and the location is far from major attraction.

Reviewed May 27, 2019

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7.6
Very good
SIRILAK from Thailand
Family with young children
Superior Room - King Bed
Stayed 1 night in August 2019

Very good”

It great time to join facilities , however it would be more comfortable 1. Restroom it should have bidet spray. 2. Amenities in restroom it must cover guest check in. And for GSA it very good , they all smile even a lot of guest waiting for contact and very good services until we arrive at our room. but we didn't get welcome drive but that's fine..

Reviewed August 16, 2019

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