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Swimming pool [outdoor], Novotel Phuket Vintage Park in Phuket
Deluxe King - Guestroom, Novotel Phuket Vintage Park in Phuket
View, Novotel Phuket Vintage Park in Phuket
a large clock on a table in a room, Novotel Phuket Vintage Park in Phuket
a room filled with furniture and people, Novotel Phuket Vintage Park in Phuket
Interior view, Novotel Phuket Vintage Park in Phuket
Swimming pool [outdoor], Novotel Phuket Vintage Park in Phuket

Removed from saved list

8.3

Excellent

2,786 reviews

2,786 reviews

Breakfast26
Swimming Pool25
Housekeeping24
See map
See map

8.7

Excellent

Location rating score

Excellent location - 460 meters to the beach
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Sphinx Theatre

90 m

Big One

120 m

Orientala Spa

260 m

All 4 Diving

290 m

Mister Singh Fashion Gallery Tailor

330 m

Popular landmarks
Bangla Road

690 m

Jungceylon Shopping Center

730 m

Freedom Beach

3.7 km

Karon Beach

4.6 km

Phuket FantaSea

6.6 km

Closest landmarks
Patong Health Care

190 m

Patong Pro Nutrition

200 m

Karmart

200 m

Patong Hospital

290 m

PSP Pharmacy

320 m

Novotel Phuket Vintage Park

89 Rat U Thit 200 Pee Road, Kathu, Patong, Phuket, Thailand, 83150 - See map

In addition to the standard of SHA Plus, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Patong part of Phuket, this property puts you close to attractions and interesting dining options. Be sure to set some time aside to visit Bangla Road as well as Patong Beach nearby. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Located in heart of Phuket

Check-in [24-hour]

Airport transfer

Excellent breakfast

460 meters to Patong Beach

SHA Plus Certified

More than 70% of SHA-certified establishment employees have been vaccinated.

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Kids club

Fitness center

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersPopular destination! Properties in Phuket are being booked every minute!
Value for money8.2
Distance to city center1km
Location rating8.7
Nearest airportPhuket International Airport (HKT)
Distance to airport23.6 km

Rooms available at Novotel Phuket Vintage Park

Excellent
Room comfort & quality

8.4

Superior Twin
...
  • Room size: 33 m²/355 ft²
  • Pool view
  • 2 single beds or 1 sofa bed
Enter dates to see prices
Deluxe King
...
  • Room size: 38 m²/409 ft²
  • Pool view
  • 1 king bed or 1 sofa bed
Enter dates to see prices
Superior King
...
  • Room size: 33 m²/355 ft²
  • Pool view
  • 1 king bed or 1 sofa bed
Enter dates to see prices
Deluxe King Pool Access
...
  • Room size: 46 m²/495 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Deluxe Twin Beds
...
  • Room size: 38 m²/409 ft²
  • Pool view
  • 2 single beds or 1 sofa bed
Enter dates to see prices
family room 1 king size bed and 1 bunk bed
...
  • Room size: 38 m²/409 ft²
  • Balcony/terrace
  • 1 king bed and 1 bunk bed
Enter dates to see prices
Deluxe Twin Room with Pool Access
...
  • Room size: 46 m²/495 ft²
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices
Deluxe Room
...
  • Room size: 38 m²/409 ft²
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices
Family Room
...
  • Room size: 45 m²/484 ft²
  • Balcony/terrace
Enter dates to see prices
Superior Room
...
  • Room size: 32 m²/344 ft²
  • Balcony/terrace
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Novotel Phuket Vintage Park?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Novotel Phuket Vintage Park?

Novotel Phuket Vintage Park is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 990 THB. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Novotel Phuket Vintage Park has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Phuket with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Novotel Phuket Vintage Park?

Start your mornings right, with the continental and buffet breakfast options offered at Novotel Phuket Vintage Park. Adults can enjoy breakfast offered with an additional charge of 571 THB if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Novotel Phuket Vintage Park?

Novotel Phuket Vintage Park features an on-site restaurant for your dining convenience.

What is the smoking policy at Novotel Phuket Vintage Park?

Novotel Phuket Vintage Park does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Novotel Phuket Vintage Park?

Novotel Phuket Vintage Park is located in Patong, famous for good restaurants such as Savoey Restaurant, Tandoori Flames and Baan Rim Pa.

What popular shopping places are close to Novotel Phuket Vintage Park?

Located in the Patong area, Novotel Phuket Vintage Park is close to great shopping choices like Jungceylon Shopping Center, Malin Plaza Patong and Patong OTOP Shopping Paradise.

What are popular attractions near Novotel Phuket Vintage Park?

Guests at Novotel Phuket Vintage Park can easily visit Bangla Road, Orientala Spa and The Phuket Gallery located in the Patong area.

What popular beaches are close to Novotel Phuket Vintage Park?

Guests at Novotel Phuket Vintage Park can easily visit Patong Beach, Banana Beach and Paradise Beach in the Patong area.

What popular natural sightseeing spots are close to Novotel Phuket Vintage Park?

Novotel Phuket Vintage Park is located in the Patong area, which is famous for natural sightseeing destinations such as Merlin Butterfly Sanctuary.

See map

Explore the neighborhood

What people love about Novotel Phuket Vintage Park

  • 9.2

    Exceptional
    Staff 

    "The hotel is very clean, very nice rooms, and very helpful staff."

    Harish

    |

    August 28, 2022

  • 10

    Exceptional
    Cleanliness

    "Huge swimming pool, clean rooms and courteous staff!"

    maliha

    |

    June 6, 2022

  • 9.2

    Exceptional
    Spaciousness

    "Room large, comfortable beds, pool area fabulous."

    Naomi

    |

    February 18, 2020

Overall rating:

8.3

Excellent
2,786 reviews
Cleanliness
8.3
Facilities
8.4
Location
8.7
Read all reviews >
What travelers say they love:
Pool is big, breakfast buffett is better than the average ho...
Koh from Singapore
Couple
More about Novotel Phuket Vintage Park

More about Novotel Phuket Vintage Park

Novotel Phuket Vintage Park

Novotel Phuket Vintage Park is a distinct addition to Phuket and a smart choice for travelers. This hotel is in the vicinity of popular city attractions, conveniently located for travelers to explore.
At Novotel Phuket Vintage Park, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Phuket is made even more convenient with the taxi and car hire services available at the hotel.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Novotel Phuket Vintage Park. All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
All rooms at Novotel Phuket Vintage Park are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service and air conditioning. Some rooms at Novotel Phuket Vintage Park are available with design features like a balcony or terrace. For a bit of entertainment, guests will find cable TV available in some selected rooms.
Don't worry about being thirsty as a coffee or tea maker, bottled water, instant coffee and instant tea are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Novotel Phuket Vintage Park. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Enjoy the countless activities offered at Novotel Phuket Vintage Park. A relaxing end to every day is possible with a visit to the massage and spa. Don't forget to make a visit or two to the hotel's pool. At Novotel Phuket Vintage Park, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar.
Burn off you vacation calories with a quick visit to the hotel's fitness facility. Challenge your travel group members or other guests to competitive fun, with the hotel's ping-pong table. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.


Around the property

Don't miss out on all that Phuket has to offer! Chill out in the beach or just watch the waves on warm days at Patong Beach located 640 m away. Be sure to visit Big Buddha Phuket located 7.9 km away, an item on every checklist of those who travel to Phuket.

Show less

Amenities and facilities

Excellent
Facilities

8.4

Most talked about facilities

Swimming Pool

151 mentions

Breakfast

64 mentions

Beach

26 mentions

Food & Dining

25 mentions

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Filipino
  • French
  • Indonesian
  • Thai
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Body scrub
  • Body wrap
  • Fitness center
  • Light therapy
  • Massage
  • On-site entertainment
  • Spa
  • Spa/sauna
  • Swimming pool [outdoor]
  • Table tennis
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Infirmary
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Accessible by elevator
  • Adapter
  • Additional toilet
  • Air conditioning
  • Alarm clock
  • Baby cot (upon request)
  • Balcony/terrace
  • Bathrobes
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Daily housekeeping
  • Desk
  • Electric kettle
  • Fire extinguisher
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Linens
  • Mini bar
  • Mirror
  • Pool facilities
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Soundproofing
  • Swimming pool [direct access]
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Umbrella
  • Wake-up service
  • Wi-Fi [free]
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Buffet
Restaurants on site
The Square
  • Cuisine: Asian, European, French
  • Menu: Buffet

Location

89 Rat U Thit 200 Pee Road, Kathu, Patong, Phuket, Thailand, 83150
Excellent
Location

8.7

Airports
  • Phuket International Airport (HKT)
    23.6 km
  • Krabi International Airport (KBV)
    78.2 km
Public transportation
  • Phuket Town Local Bus Station (Terminal 1).
    10.6 km
  • Phuket Bus Terminal 2
    10.7 km
Hospital or clinic
  • Patong Health Care
    190 m
Shopping
  • Jungceylon Shopping Center
    730 m
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Patong Beach
    460 m
  • Bangla Road
    690 m
  • Jungceylon Shopping Center
    730 m
  • Freedom Beach
    3.7 km
  • Karon Beach
    4.6 km
  • Phuket FantaSea
    6.6 km
  • Chaithararam Temple (Wat Chalong)
    7.0 km
  • Big Buddha Phuket
    8.0 km
  • Kata Beach
    8.2 km
  • Nai Harn Beach
    13.3 km
Nearby landmarks
  • Sphinx Theatre
    90 m
  • Big One
    120 m
  • Patong Health Care
    190 m
  • Patong Pro Nutrition
    200 m
  • Karmart
    200 m
  • Orientala Spa
    260 m
  • All 4 Diving
    290 m
  • Patong Hospital
    290 m
  • PSP Pharmacy
    320 m
  • Mister Singh Fashion Gallery Tailor
    330 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-15 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 16 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee990 THB
  • Distance from city center1km
  • Travel time to airport (minutes)45
Extras
  • Breakfast charge (unless included in room price)571 THB
The property
  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors6
  • Number of restaurants1
  • Number of rooms 303
  • Room voltage220

Property announcements

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Novotel Phuket Vintage Park from real guests

Provided by verified guests of Agoda
8.3
/
10
Cleanliness8.3
Facilities8.4
Location8.7
Room comfort and quality8.4
Service8.5
Value for money8.2
High score for Phuket
Rating
9+ Exceptional (531)
8-9 Excellent (342)
7-8 Very Good (385)
6-7 Good (129)
<6 Below Expectation (126)
Time of the year
Mar - May (329)
Jun - Aug (420)
Sep - Nov (432)
Dec - Feb (332)

Show reviews that mention 

Showing 1,513 verified guest comments
12345
10.0
Exceptional
Steven from Thailand
Couple
Deluxe King
Stayed 3 nights in March 2022

OUTSTANDING ONCE AGAIN ”

Very impressed with my first stay and clearly very impressed again. Glad to see the level of professionalism and service from the staff hasn’t changed. Room was very clean on arrival and absolutely loved the shower. Great location also, easy walking distance to everything you need. Another enjoyable stay at this very impressive hotel.

Reviewed March 04, 2022

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10.0
Exceptional
Ryan from Australia
Family with teens
Superior Twin
Stayed 7 nights in November 2019

Exceptional”

The hotel is lovely, the pool is amazing, the staff are always friendly.. Special thanks to, Melissa at front of house, she is very friendly, cheerful, and promptly addressed to any requests. Jeremy, the chef at the dining room, for being attentive and happy to help with every little thing. Bank in the dining room, for making the most amazing Macha coffee, my wife loves it. Jeff at the poolside, for being ready to help with any queries and available for quick chats. The big plus is you will see the smiling faces of every staff member that you walk past, and that makes a good start to ours days.

Reviewed December 06, 2019

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10.0
Exceptional
maliha from Pakistan
Family with teens
Superior King
Stayed 7 nights in May 2022

Best hotel in Patong!”

5 min walk to Patong beach. Close to all the shops and activities. Perfect location!! Huge swimming pool, clean rooms and courteous staff! Will definitely stay here again!! Amazing hotel.

Reviewed June 07, 2022

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10.0
Exceptional
Steven from United States
Couple
Superior Twin
Stayed 3 nights in June 2022

Great value for the money ”

Stayed here here the first time back in 2013 and decided to try it again in 2022. Staff extremely hospitable , friendly and kind . Breakfast buffet is nice and the pool very big . Location is on the quite side of the island , which makes it nice for relaxing .

Reviewed June 29, 2022

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9.6
Exceptional
Joyce from Singapore
Family with teens
Stayed 3 nights in June 2022

Family of 4 with 2 teenagers”

I booked a family room (1 king size bed with 1 bunk bed) for a nice holiday. I requested for ground floor with access to pool. It was wonderful. Upon arrival, staff was extremely friendly. The staff also made special arrangement for me to hold more than 2 cards because the family had different agenda on the next day. It is covid period, so the rooms/hotel are quiet with not many tourists. Mainly Indians and Middle East travellers and the Chinese are not here yet. We had the pool to all by ourselves and the breakfast spread was decent with a few different variaties. Connecting to the shopping street was not an issue. Food and massage is available just next door. Walking distance to Patong Beach. Facilities for gym is not too good because it is so stuffy. I couldn't run on the threadmil for more than 5 mins.

Reviewed June 16, 2022

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10.0
Exceptional
HOAY from Malaysia
Family with young children
Superior Twin
Stayed 2 nights in March 2019

Amazing hotel! ”

We were served for welcome drinks that can choose from the menu. The staffs are friendly and helpful. Location fantastic. Definitely will come back again.

Reviewed May 30, 2019

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10.0
Exceptional
Hemnath from South Africa
Couple
Superior King
Stayed 4 nights in March 2019

Gem in Patong Area”

Perfect in every way: location, pool, staff, breakfast!!!! Pool great for kids.

Reviewed March 19, 2019

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9.6
Exceptional
aw from Singapore
Group
Superior King
Stayed 2 nights in June 2018

Clean and good”

Bad weather but.. hotel was good enough. One side of the hotel was facing the pool which was nice but the entrance was facing some slums/make shift housing. Food wise was ok for the restaurant. Walk to the mall is about 10 mins, would had partied but the weather was rainy

Reviewed March 23, 2019

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9.2
Exceptional
Syed from United States
Family with young children
Stayed 2 nights in June 2022

Highly recommended!”

We booked the family room which had the cutest bunk bed and a separate washroom and tv for the kids. The breakfast buffet had a great variety. The pool was the biggest attraction as it was huge and my kids could not get enough of pool time. We also had direct access to the pool from our room which was highly convenient. Overall highly recommended!

Reviewed July 18, 2022

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9.2
Exceptional
Ronald from Japan
Couple
Deluxe King Pool Access
Stayed 3 nights in April 2022

Novotel Phuket Vintage Park”

This facility has excellent friendly staff, a fabulous spa, and good facilities. It was a walk away from the beach road area, but it was still great because of the peace and quiet away from the loud noise. Additionally, it's near convenience stores like 7-11 and Family Mart, small shops, and storefronts.

Reviewed April 24, 2022

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9.2
Exceptional
Naomi from South Africa
Couple
Superior King
Stayed 3 nights in February 2020

Exceptional”

Breakfast excellent. Room large, comfortable beds, pool area fabulous.

Reviewed February 18, 2020

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8.4
Excellent
CHUNGYUP from South Korea
Couple
Superior King
Stayed 1 night in November 2018

Nice swimming pool”

As far as a swimming pool is concerned in Phuket, it's the second to none. Water is really clean and the size is quite big. As other reviews, some of the staff are quite annoying and rude, which should be considered by the manager. The size of the restaurant for breakfast isn't as big as it can cover all the guests at a peak time, so guests should choose the right time to eat breakfast with more conveniences.

Reviewed February 19, 2019

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8.4
Excellent
Vishal
Couple
Deluxe King
Stayed 3 nights in April 2019

Excellent stay!!”

A brilliant 3 night stay here! After some initial issues with the room we booked, we were upgraded to room with direct pool access and jacuzzi. We'd like to thank the front office manager, Au, and her entire team for accommodating our requests and ensuring we have a great stay. We will definitely return. The location of the resort is perfect, just 5-10 mins away from all the buzz. Highly recommended to all considering to book!

Reviewed April 14, 2019

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8.4
Excellent
Jayyne from Singapore
Family with teens
Deluxe King Pool Access
Stayed 2 nights in December 2018

good facilities”

kids under 15 stay and eat for free.. cheap massage next to hotel.. big 7-11 pop hotel.. convenient to eateries and short walk to jungcelon.. stay the pool access room..

Reviewed October 07, 2019

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7.6
Very good
Jasmine from Singapore
Family with young children
Stayed 4 nights in June 2022

Lovely stay!”

I booked the family room for myself and the deluxe room for my parents. Overall, we enjoyed the stay and facilities. Just that my parents felt their room wasnt clean enough as their feet got dirty after just walking about the room for a short while and this was just after entering the room. Breakfast had a good mix of different cuisines and we really enjoyed the Indian food that they had daily. Staff were polite to greet us and serve us. Definitely wouldnt mind coming back here to stay again! My gals really loved their bunk bed and their private space while being in the same room as us!

Reviewed June 13, 2022

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7.2
Very good
STEPHEN from Australia
Couple
Superior King
Stayed 9 nights in February 2020

Very good”

Pros: Good pool Good location Cleaning staff and reception staff were very helpful and friendly.. Cons: Not good value for $ in my opinion $200AUD per night in February i guess is standard but no cheaper than home.. Breakfast was a shitfight lines everywhere and the breakfast staff way understaffed and flat out trying to keep up.. Breakfast was like being in a concentration camp loud and long lines and they were militant about packing it up right on the 1030.. I have travelled many places around globe and been to Thailand many many times over 25years and never seen a resort so militant on the 1030.. A lot of minor issues with room curtains were always getting stuck and hard to open shut.. Dont disturb kept flicking over to clean room. We had family who stayed in pool access room for $400 per night and there pool cabana part was dirty I would have felt terrible if i payed that as that was an absolute rip off.. Overall Phuket itself has really become a mini pattaya as everything overpriced and way overdeveloped and certainly isnt what it used to be like many places around world now.. If i stayed in low season and payed a lot less my review may have been better but at this time of year overhyped and overpriced..

Reviewed February 11, 2020

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8.0
Excellent
Wai from Myanmar
Solo traveler
Superior King
Stayed 2 nights in May 2022

Perfect”

I have stayed there for 2 nights. Everything ok.Staffs are frdly,swimming pool is awesome,bkf is okay. No toothbrush was given.Aircon was not cooling well in my room.

Reviewed May 06, 2022

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8.4
Excellent
HYUNGJOO from Malaysia
Family with young children
Superior Twin
Stayed 2 nights in February 2019

Greater than expected”

So kind and convenient hotel it is !

Reviewed February 04, 2019

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6.8
Good
Paul
Family with young children
Superior Twin
Stayed 9 nights in December 2018

Bad Experience”

I have stayed with Many Novatel hotels with no problems mainly due to the high standards they genrally have.This is by far the worst we experienced. Pros Hotel location is 5 minute walk from the beach. Rooms are a nice size and modern. Wifi was execellent and breakfast was good as well The facilties at this hotel are great. Front of house staff are really good so no problems there Cons hygiene and cleanliness has slipped at this resort.We arrived on day one to find bugs crawling on the floor.We rang reception and to be fair they sent someone to reclean the room whilst they gave us a complimentry drink. We should have stayed and watched the so called clean as the next day we awoke to find the bugs running around agin.We complained on three occasions to be told we will ask them to do a deep clean as we normally just do the bedding and tidy up. REALLY NOVATEL- The problem stems from the food plates left outside the rooms that are not collected so the invite for bugs is clear to see.

Reviewed January 02, 2019

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7.2
Very good
Koh from Singapore
Couple
Superior King
Stayed 5 nights in October 2019

Good resort, but toilet had problems”

There was a toilet problem at first, they fixed it. Then the door could not lock/open properly, we were given a "bigger" room. Although there hickups, i would say that this is good family resort. Nice gettaway from Busy life with family and kids if you have. Pool is big, breakfast buffett is better than the average hotels. And walking distance to massage and restaurants. But if you want better location, can choose another hotel nearer to the bangla street.

Reviewed March 19, 2020

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