first overseas trip”

Last year March was my first trip overseas and decided on Phuket with my boyfriend and another couple. We wanted to split our time between two areas and spent a lot of time researching different hotels…one we chose was Novotel Vintage Park, Kuta. We were very happy with our choice and this is the first online review I have ever written. As the hotel was new and only existed for about a year at the time, we managed to get cheap rate $80-something for the basic room. We arrived late at night from Australia, and straight away we were impressed with the grand entrance and cold drinks and cold towels provided on arrival to already refresh ourselves from the humidity. We were shown our rooms, but were upgraded to spa room on arrival – which we were very happy with. Room was a bit basic, spacious enough and small balcony but we loved it for the price we paid and we didnt need anymore than that cause we didnt spend much time in room. The hotel overall was amazing, fantastic location, with ability to walk to everything but also far enough from the crazy Bangla road so you felt you were still in your own private resort. We loved the feeling of relaxing in the resort, but stepping out on to the major road you were greeted with typical Kuta atmosphere. We were addicted to the enormous pool with pool ba (especially at happy hour) – so much room to lounge around and tab by pool without feeling like you were close to other people. Food at restaurant was also nice, we had buffet breakfast every day and had one lunch and one dinner, which were yummy. Room service was also good, ordered something about 3am on our first night…and late another night. We were so impressed with the service also, treated us like royalty (which we aren’t used to such amazing service in Australia) and were happy to assist and do anything for us, including organising touristy activities.

Great Resort, amazing staff”

There is nothing to complain about. We had a great time all 7 days we stayed. Yes there is a lot of families with kids but you should think of that before you decide for such a kind of hotel. The staff at this hotel is one of the best we've ever experienced. Always smiling and helpful. If you're planning to go Patong beach, Novotel Phuket Vintage Park Resort might be one of the best options.

Great Hotel in Patong!”

If you want to be in the center of the nightlife/restaurant/shopping area of Phuket, yet have a quiet and comfortable atmosphere, The Novotel Vintage Park is a great place to stay in Patong. The check-in process was very easy. Our special requests were accommodated. The room was big enough for our family of three, and the balcony view of the pool was nice. The king bed was huge and comfortable. The only small complaint was that there wasn't a bathtub for our infant daughter to bathe. The breakfast buffet was excellent. Each morning had a mix of consistent items and new items from which to choose. The pool is amazing. It's huge and gets a good mix of sun and shade throughout the day. There is a nice shallow area for young children and infants to play. Our 1-year old daughter loved it. The swim up bar is nice, too. The beach is a 5-10 minute walk away. There are tons of restaurants and shops around the hotel. Internet connectivity was very good and consistent. Overall, our stay was very pleasant. We would stay there again.

Cooperative Staff, Perfect Location and value for money”

It was a wonderful experience staying at Novotel Phuket Vintage Park Resort. The staff is very cooperative and friendly, especially Ms. Au (Shift Manager) who while checking-in provided us complimentary offers and facilitated us showing us all the amenities of hotel. Thanks Au. Highly recommended hotel especially if you are visiting Phuket with young children.

Best Value For Money”

It was worth every money I stayed in this hotel. Location was amazing just 5 minutes walk to go to Patong Beach. Excellent hotel, friendly staff everything was perfect about this hotel. Among st all Novotel's I would surely recommend people to come to this because of its location and amazing architecture truly vintage style. I had booked the standard Superior King room and it was perfect and every bit of value for money. The best part of this hotel is that no matter what room you select you will get the pool facing room, as the pool is in the middle and all room balconies of the hotel is facing the pool. I was accompanied by my wife and my parents and they all loved the stay. The complimentary morning breakfast had a good spread and it was worth it. I also thank the Novotel Vintage Hotel Team, for giving my an adjoining room and also extended my checkout for 2 hours. Thank you so much keep it up and keep the standard up like the way it is as always. Thank you so much Agoda and Novotel Vintage. Cheers.

My trip at Novotel Phuket Vintage Park”

I chick in on 12 may 2015. First impression is bell attendant I get helpful from he to carry our laggage. I very very impression and very happy with chick in process in Le Club Lounge, it' s lounge for VIP and accor member. Staff that make chick in process is khun Au (am not sure with this name maybe am for got) she very polite and she can give information and detail for me she very lovely staff. For the break fast I have breakfast at Square restaurant this restaurant very nice restaurant breakfast it's very good to tast but IThink still water it not good enought it have strong chlorine. I'm very happy during stay at The Novotel Phuket Vintage Park. ^__^

A pleasant stay”

Upon arrived, my wife and I were impressed by three things. First, the high ceiling and contemporary Thai-style hotel lobby. Second, the beautiful large pool viewed from our room. Third, the high quality of service we received from the Guest Services Manager, Jane. It was our anniversary; we were very pleased to receive a little cake and greeting card from her when we were at LE Club Lounge next day. However, when my wife walked into In-Balance-SPA to enquiry about the complimentary massage that offered to Le Club Accorhotels member, the staff at the desk was not very professional. Front staffs are often the first people guests meet so would expect them to be friendly, flexible and happy to help to make a service memorable for all the right reasons. Apparently, that staff at SPA is lacked of these basic essential attributes of a customer service. Eventually, we went to our favourite Emotion Day SPA, located next to the hotel which we visit every time when come to Patong. The buffet breakfast at hotel Square Restaurant has wider variety of food compared to other hotels we had stayed in Patong. The restaurant was quite noisy during breakfast time because of family crowd and also excessively loud noise generated when clearing up the used plates/cutlery on the tables. Perhaps it would have been better if we had taken the outdoor seat. Overall, we had a pleasant stay at Novotel Phuket Vintage Park Hotel. I would recommend this hotel to friends for family vacation.

Novotel patong ”

Hotel staff friendliness is 5 star The pool is 5 star really huge Pool bar food taste great Location is 15 mins walk to jungceylon mall Location is 5-10 mins walk towards Patong Beach ( the hotel is not beach front or view ) Please do not get conned by taxi operators and tuk tuk , the max you should pay for jungceylon or patong is 200 thb that is already ripped off price ! So if You can walk please walk ! The Thais cannot wait To finish up your money There are bike taxi and tuk tuk taxi Many many cafes and small bars, massage parlors ( clean services and special ones included ) so please know which one you are walking into. Housekeeping for the hotel is under average and under staffings. Rooms not clean up properly. Novotel please check your standard of cleanliness. Hair is everywhere along the room corridors. Tourist, please take note. You will somehow get con in Phuket so please be a wise traveler. This is hotel is highly recommended for young kids because of the kids activities and the pool I totally do not recommend Phuket for elderly as it is not convenient to walk and climb the tuk tuks

Definitely will visit again”

We stayed at Novotel Vintage Park for 8 nights 1st June to 9st June. The staff were friendly and very helpful. We booked two rooms, our room was perfect but there was a bad smell in the pool side room that our mum stayed in. As soon as we informed and requested to be move to another pool side room, the staff were very attentive. We also requested for a new cot and it was delivered with in an hour. Staff at the the restaurant were friendly and helpful. We enjoyed our breakfast there every morning. Wow factor of the hotel would have to be the pool, very beautiful. Overall we really enjoyed our stay at Novotel Vintage Park and looking forward to visit again. Thank you guys for looking after us. May

nice hotel centrally located”

The Novotel Vintage Park Patong is located at a very convenient area in the main road, it is close to most major activities in the Patong area, only 5-10 minutes walk to the beach, the bar street and shopping mall and Big C is nearby, a lots of seafood, Thai and Indian food restaurants along the main road outside the hotel, Thai massage places and convenience stores are all around. The hotel staffs are all very welcome and friendly, the room is clean and spacious, the swimming pool is just a huge and with a relaxing pool side bar that you can easily stay there for a couple of hours.

Comfortable, Clean, Fair Priced & Friendly Hotel”

We have been to Phuket for the last 3 years in a row and the last 2 times we have stayed at The Novotel Phuket Vintage Park Resort! This year a group of 9 friends went & ALL enjoyed the stay here! The hotel has everything you need, you could almost spend your holiday time there :) The beds are very comfortable and the rooms are very clean. Most of our spare time was at the Pool Bar enjoying THE BEST margahetia pizzas we've all had! We will definitely be staying here again next year! :)

Just plain amazing”

Simply an amazing hotel. I highly recommend it for couples, honeymooners and families alike. The hotel is immaculate with all the amenities you can imagine. The staff were wonderful and the service was absolutely amazing. The room are kept to a very high standard and the pool is one of the best I've ever seen. For those seeking 5 star comfort at a reasonable price I highly recommend the Novotel vintage park. Simply amazing.

Great facilities with friendly and helpful staff”

The bed and pillows were cozy, especially they provided different types of pillows for us to choose. The staff in Novotel Vintage Park were friendly and helpful. Swimming pool is big but the water was not clear enough. We ordered some beverage and food in the poolside bar during the happy hour (from 4-6 pm daily, cocktail buy 1 get 1 free) and they were excellent with resonable price. Location is good too! Just 10 mins walk to the biggest shopping mall in Patong, Junceylon. I definitely will go again in my next Phuket trip.

Pool access with young kids was perfect”

We've stayed numerous times in Phuket. The Novotel Vintage was perfect for our needs of this holiday. We wanted to relax, swim and spend quality time as a family. The room was comfortable and large enough for a young family with one of our kids still in a cot. Staff were very welcoming and accomodating where possible. Breakfast was good but very hectic with a huge turnover of people at any time from 6.30am onwards. The resort is a short walking distance to all of your shopping/dining needs that Patong offers. Pool maintenance was conducted over two days during our stay but we were notified in advance by a personalised letter and this didn't cause a problem with our stay. If you're looking for a quiet peaceful holiday maybe choose one of the quieter beach areas. I would recommend the Novotel to anyone that is happy with the hustle & bustle of Patong - which suited our family perfectly.

Awesome hotel and excellent service”

Our stay at the Novotel Vintage Park was excellent. Rooms were lovely and clean and the hotels facilities were great. The service we received was second to none and what ever we asked for was done with a smile. All the staff were so helpful, polite and friendly. We traveled with 17 month old twins and all the staff were so lovely and attentative to them. I would have no problems recommending this hotel to anyone considering travelling here. We are already planning our next trip and cant wait to get back.

Convenient and value for money”

We stayed at the Novotel Phuket Vintage Park Resort in the first two days of Phuket trip. As I arrived the airport around 11pm, we have booked the car in advance from hotel. However, due to wrong communication, we have paid the fares to driver directly, instead of to the hotel. Luckily, the hotel staff helped on solving this. The swimming pool is great and good for family or friends to play some water sports there. And, it is superb convenient to assess to the shopping mall and beach. So overall, it's value for money for budgeted travellers.

Excellent Place~ Recommand all!”

I visited Novotel Phuket Vintage Park Resort with my family. I had priceless memory. I think the good place together young children.

Best in Patong”

i have found it hard to find a reasonably priced hotel in patong that has beds any softer than a cement block... this novotel has very comfortable beds. for under $ usd per night it beats most in the $ per night range and its location is close enough to everything to make getting around easy. good for couples, singles and families. if i had not bought a residence on this trip in phuket i would make this my regular hotel... highly recommended.

Nice hotel with outstanding services”

We had a grand time with our stay in Novotel Vintage Phuket Park Resort. We love the large swimming pool and the spacious room with bathtub. We also want to commend the reception staff namely Melody, Maine & Jane for their hospitality & personalised service when we stayed in the hotel. They were very attentive to our needs and queries. My only gripes with the hotel is it's distance from Jungceylon Mall coz we always had to take a tuktuk going there n back to hotel which is quite costly. There is also no changing rooms accessible to the pool and no steam bath/sauna. Otherwise it would have been perfect.

Would definitely visit again!”

Have had wonderful two nights stay at Novotel Phuket Vintage. The staff are friendly and approachable. Buffet breakfast overall is good. Hotel is within walking distance to patong beach (5 minute) and jungceylon shopping mall (15 to 20 minutes). Would definitely visit again!