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8.4
Excellent
6,400 reviews
6,400 reviews
"Clean comfortable room."
"Comfortable bed, perfect cleanliness, convenient parking, and delicious barista coffee."
"Awesome location."
"The best breakfast in Queenstown we had there also extremely good location walking distance to everything."
"Good breakfast."
9.6
Exceptional
Location rating score
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Novotel Queenstown Lakeside
Get the added peace of mind that comes with ALLSAFE, when you book a stay here. Strategically situated in Queenstown City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Queenstown Gardens. Rated with 4 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.
Your Health and Safety are our Absolute Priority
Bicycle rental
Valet parking
Shuttle service
Free Wi-Fi in all rooms!
Hot tub
Front desk [24-hour]
Check-in/out [express]
5 travelers have booked today.
Value for money | 8.1 |
Distance to city center | 0.1 Km |
Location rating | 9.6 |
Nearest airport | Queenstown Airport (ZQN) |
Distance to airport | 6.7 km |
What time is check-in and check-out at Novotel Queenstown Lakeside?
Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to Novotel Queenstown Lakeside?
A stay at Novotel Queenstown Lakeside also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Novotel Queenstown Lakeside has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 25 NZD per day. Parking options include a full-service valet for total ease.
Is breakfast offered at Novotel Queenstown Lakeside?
Start your mornings right, with the continental and buffet breakfast options offered at Novotel Queenstown Lakeside. Adults can enjoy breakfast offered with an additional charge of 33 NZD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.
What are my dining options at Novotel Queenstown Lakeside?
Novotel Queenstown Lakeside features an on-site restaurant for your dining convenience.
What is the smoking policy at Novotel Queenstown Lakeside?
Novotel Queenstown Lakeside does not permit smoking in any of its rooms, but allows smoking in designated areas.
What is the closest train, metro, or bus station to Novotel Queenstown Lakeside?
The closest train, metro, or bus station is The Queenstown Bus Station, 290 m away from Novotel Queenstown Lakeside.
What restaurants are nearby Novotel Queenstown Lakeside?
Novotel Queenstown Lakeside’s neighborhood is Queenstown City Center which includes popular restaurants such as Erik's Fish and Chips, The Bathhouse Cafe, Bar and Restaurant and Botswana Butchery Restaurant.
What popular shopping places are close to Novotel Queenstown Lakeside?
Novotel Queenstown Lakeside is located in Queenstown City Center area which features shopping places such as Creative Queenstown Arts & Crafts Market, Vesta Design Store and DF Souvenirs.
What are popular attractions near Novotel Queenstown Lakeside?
Novotel Queenstown Lakeside is located in Queenstown City Center area, which is famous for attractions such as Queenstown Gardens, Queenstown Mall and Moa Statue.
What popular natural sightseeing spots are close to Novotel Queenstown Lakeside?
Novotel Queenstown Lakeside is located within Queenstown City Center, which makes it conveniently close to natural sights including Kiwi Birdlife Park, Queenstown Hill and Ben Lomond Track.
10
"Clean comfortable room."
Yi
|
October 23, 2022
10
"Comfortable bed, perfect cleanliness, convenient parking, and delicious barista coffee."
ANNA
|
January 3, 2022
9.6
"Awesome location."
Eva
|
January 17, 2023
Novotel Queenstown Lakeside
You'll love the exceptional convenience during your stay at Novotel Queenstown Lakeside, located right in the heart of the city center, with an easy access to everything in Queenstown. Variety is the spice of life. Novotel Queenstown Lakeside offers an abundance of choices in activities, with its location just 110 m from the Queenstown Gardens.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Novotel Queenstown Lakeside. Stay connected throughout your stay with free internet access provided. Your explorations of Queenstown can be assisted with the shuttle services available here. Parking is provided for guests by the hotel.
You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Novotel Queenstown Lakeside. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice.
The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Rooms at Novotel Queenstown Lakeside are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at Novotel Queenstown Lakeside offer a layout option like a balcony or terrace. The hotel's in-room entertainment is second to none, with daily newspaper, television, in-room video streaming and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, a coffee or tea maker, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.
Dining and things to do
Wake up with no worries at Novotel Queenstown Lakeside, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Novotel Queenstown Lakeside has a range of activities that will meet your needs. Your winter escape is made perfect with ski slopes provided. Warm up at the end of the day with a visit to the hot tub and sauna. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.
Test your skills! Get competitive with your travel group or other guests, at the hotel's golf course on site. No need to go anywhere after dinner -- play with friends or family at the games room. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops.
8.1
Housekeeping
30 mentions
Internet
26 mentions
Breakfast
18 mentions
View
14 mentions
9.6
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.
Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.
The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.
Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.
Show reviews that mention
Highly recommend!”
It was our short New Years' vacation in Queenstown. Novotel lakeside hotel is one of the hotels that immediately attracts attention. Perfect location, comfort, and high level of service. The staff is very smiling, helpful and understanding everything perfectly. Special thanks to the guys at the reception for their understanding and help of non-standard requests at this unusual time for NZ. They are always ready to go the extra mile to help. Comfortable bed, perfect cleanliness, convenient parking, and delicious barista coffee. We felt incredibly comfortable during our entire stay. Highly recommend. We will definitely be back. Guys, you are the best!
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Dear Anna, We very much appreciate your comments regarding your stay at the Novotel Lakeside. I am delighted to read that you had a wonderful stay with us and our friendly team made sure that you were well looked after. I have shared your lovely review with the team and have passed dover your special thanks to them. Thank you for taking the time to share your feedback and we look forward to welcoming you back to the Novotel Lakeside in the near future. Warm Regards, Ashleigh Judd Guest Relations Manager
Great weekend at Novotel Lakeside ”
My adult son and I had a wonderful weekend at the Novotel. All staff were attentive and professional. Our room was comfortable and the beds perfect for a great nights sleep. I’m looking forward to returning next month. Well done to all at Novotel Queenstown
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Great Value on a Fantastic location”
I recommend This hotel because of its location and the facilities as well. We booked on a King room with Garden view and was surprised that its more than I expected. Furnitures is acceptable to my standard and have a good ac unit that is running (we went Dec 16-18 so it’s summertime). Staffs are very warm and helpful up to the valet parking man. I am happy and did not regret in staying here. Would going to stay here again when we come back Queenstown (tip: should book higher floor for better view)
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Excellent hotel”
I really enjoyed staying in this hotel. Location is perfect too. Room is very clean and comfortable to stay in. Staff were all hospitable and respectful. I had a lovely stay at Novetel lakeside. I will definitely come back and will recommend this to my friends ❤️
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Exceptional”
Great location in Queenstown, the town is 1-minute's walk and the courtyard opens up to the Queenstown beach and trail so it was easy to go for morning walks/runs. Staff were very friendly and the room was very clean. The bed was comfortable and beats out some 5-star hotels! We rented a car and the hotel provides 24hr valet parking for a fee, we found this to be very convenient. We would definitely stay here again!
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First ever stay experience”
Walked everywhere from this hotel . Best location. Very comfortable room and clean. We would stay here again and again.
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Exceptional”
It is by far the best hotel location I've ever booked in my life. The lake wast just outside the hotel. The view is picturesque. Very near everything that you need to enjoy Queenstown. Staff were all friendly. Breakfast was simple but nice.
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BEST LOCATION”
this hotel is suitable for family with small kids and esp seniors too. its very close to shops and has a lift. it may not be new but so far this is the top hotel that we have been to due to location and accessibility - and we have been to 4 accommodations in total.
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Exceptional”
Comfortable and modern room. We were on level 1 facing the lake, we enjoyed just sitting outside the room to soak in the beautiful scenery. Great for the kids as there is a nice playground nearby.
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Dear Dorothy, Thank you for taking the time to share your feedback. I am delighted to read that you enjoyed your stay and our friendly staff made you feel welcome! Great to read that you made good use of the newly built playground. Thank you again and we hope to see you back at the Novotel soon! Warm Regards, Ashleigh Judd Guest Relations Manager
Amazing”
It was Queens birthday. The first long weekend since Covid lockdown. The hotel staff and everybody else in Queenstown did a fantastic job of making this a very special weekend. We will definitely be back. Can't wait!
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Best Location ”
We had a standard room. It served its purpose, comfy bed . Best Location to be in the township , close to everything we needed. The staff were amazing.
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Great service ”
Staff helped my husband organise champagne for the room and a birthday card he’d sent ahead of time. Thanks so much to them!
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Relaxing central stay”
A peaceful restful place in beautiful surroundings right in the centre of Queenstown. Friendly and helpful staff. Very good value for money.
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Great site Good facility”
Great site Good facility, we were enjoying good sleep with a comfy bed But very disappointed about no salad bar for breakfast.
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fantastic stay”
Couldn’t get better location , we received awesome friendly staff from check in restaurant bar and room service.
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Great Location ”
Pros: Excellent location, so very close to all hot spots in Queenstown. Well priced. Nice customer service. Cons: Slightly worn out rooms. Small drinking water bottle from mini bar cost $6.50, it should be complimentary. Would stay there again because of location and service.
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Great location ”
Despite the restaurant being closed the whole four days we stayed for dinner the location is so great there are a dozen restaurants within a five minute walk Cannot praise the duty managers enough I lost a $3000 watch in my room and they found it and had it couriered to me within two days Fantastic service great location
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Exceptional”
Amazing location located on the lake side. We enjoyed 2 nights here and it is super relaxing to be able to wake up early in the morning and to take a walk on the lake side.
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Exceptional”
Look for the best price on line. The additional breakfast option is worth having if a special Price is offered. Very comfortable beds. Excellent location as is just a few minutes walk along the waterfront to the town, cafes, restaurants etc. Will be my 1st choice next time we visit .
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Dear Warren, Thank you for taking the time time to share your feedback. I am delighted to read that you had a wonderful stay with us and enjoyed our prime location. We look forward to welcoming you back to the Novotel Lakeside in the near future. Warm Regards, Ashleigh Judd Guest Relations Manager
Location, location, location”
If you like being close to the center of town, where you walk out of the lobby and right into the festivities, then this hotel can't be beat. We came here for our honeymoon, and couldn't have been happier with our stay. The best part about Queenstown for us is walking around town and going jogging lakeside, and Novotel was the perfect location from which to do both. The room itself wasn't especially fancy or spacious, but good enough since we spent most of our time out and about.
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