8.6

Excellent
/10
(519 reviews)See what guests said
Highly rated by guests – 88% would recommend
Highly rated by guests – 88% would recommend
Housekeeping11
View9
Shops5
See map

9.6

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Parking
Available
Popular landmarks
Queenstown Gardens 110 m
Queenstown Mall 220 m
Ben Lomond Track 700 m
Queenstown Hill 720 m
Kiwi Birdlife Park 730 m
The Remarkables Ski Area 12.1 km
Coronet Peak 13.2 km
Chard Farm Winery 17.4 km
Gibbston Valley Winery 20.0 km
Peregrine Wines 22.8 km
Nearby landmarks
Vesta Design Store 50 m
toi o tahuna 60 m
Silver Fern Gallery 70 m
Artbay Gallery 110 m
St Peter's Anglican Church 110 m
Queenstown Gardens 110 m
Minibar 120 m
Bardeaux Wine Bar 160 m
Queenstown Post Shop 170 m
DF Souvenirs 170 m
Novotel Queenstown Lakeside

"Staff were all hospitable and respectful."

Chessie - July 3, 2020
Standard 2 double beds - Bed Novotel Queenstown Lakeside
Lobby Novotel Queenstown Lakeside
Golf course [on-site] Novotel Queenstown Lakeside
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Free Wi-Fi

Novotel Queenstown Lakeside

Corner Earl Street & Marine Parade , Queenstown City Center, Queenstown, New Zealand, 9197 - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
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Close to Queenstown Gardens
Within 110 m of property
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
  • 300 meters to public transportation

  • Located in heart of Queenstown

  • Currency exchange

  • Hot tub

  • Sauna

Cheaper than 95% of all properties in Queenstown in the last 24 hoursCompared to 670 Queenstown properties at Agoda for various dates
Value for money8.1
Distance to city center0.1 Km
Location rating9.6
Nearest airportQueenstown Airport (ZQN)
Distance to airport6.7 km

Rooms available at Novotel Queenstown Lakeside

Excellent
Room comfort & quality
8.5
Standard King Room
...
  • Room size: 26 m²/280 ft²
  • Balcony/terrace
  • 1 king bed
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2 Double Beds
...
  • Room size: 26 m²/280 ft²
  • Mountain view
  • 2 double beds
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Standard King Bed
...
  • Room size: 26 m²/280 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Standard 2 double beds
...
  • Room size: 26 m²/280 ft²
  • Balcony/terrace
  • 2 double beds
Enter dates to see prices
Standard Queen
...
  • Room size: 26 m²/280 ft²
  • Garden view
  • 1 queen bed
Enter dates to see prices
Two Double Beds
...
  • Room size: 26 m²/280 ft²
  • Nature view
  • 2 double beds
Enter dates to see prices
King
...
  • Room size: 26 m²/280 ft²
  • Nature view
  • 1 king bed
Enter dates to see prices
Standard Two Double Room with Alpine View
...
  • Room size: 26 m²/280 ft²
  • Balcony/terrace
  • 2 double beds
Enter dates to see prices
Standard Room
...
  • Room size: 25 m²/269 ft²
Enter dates to see prices
Standard Room
...
  • Room size: 25 m²/269 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Novotel Queenstown Lakeside?

Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Novotel Queenstown Lakeside?

A stay at Novotel Queenstown Lakeside also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Novotel Queenstown Lakeside has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 20 NZD per day. Parking options include a full-service valet for total ease.

Is breakfast offered at Novotel Queenstown Lakeside?

Start your mornings right, with the continental and buffet breakfast options offered at Novotel Queenstown Lakeside. Adults can enjoy breakfast offered with an additional charge of 32 NZD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Novotel Queenstown Lakeside?

Novotel Queenstown Lakeside features an on-site restaurant for your dining convenience.

What is the smoking policy at Novotel Queenstown Lakeside?

Novotel Queenstown Lakeside does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Novotel Queenstown Lakeside?

The closest train, metro, or bus station is The Queenstown Bus Station, 290 m away from Novotel Queenstown Lakeside.

What restaurants are nearby Novotel Queenstown Lakeside?

Novotel Queenstown Lakeside is located in Queenstown City Center, famous for good restaurants such as Erik's Fish and Chips, The Bathhouse Cafe, Bar and Restaurant and Botswana Butchery Restaurant.

What popular shopping places are close to Novotel Queenstown Lakeside?

Novotel Queenstown Lakeside is located in Queenstown City Center area which features shopping places such as Creative Queenstown Arts & Crafts Market, Vesta Design Store and DF Souvenirs.

What are popular attractions near Novotel Queenstown Lakeside?

Novotel Queenstown Lakeside is located in Queenstown City Center area, which is famous for attractions such as Queenstown Gardens, Queenstown Mall and Moa Statue.

What popular natural sightseeing spots are close to Novotel Queenstown Lakeside?

Novotel Queenstown Lakeside is located in the Queenstown City Center area, which is famous for natural sightseeing destinations such as Kiwi Birdlife Park, Queenstown Hill and Ben Lomond Track.

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What people love about Novotel Queenstown Lakeside

  • 8.0

    Very good
    Location

    "Good accommodation, service & location."

    MA

    |

    June 16, 2019

  • 10.0

    Exceptional

    "We would stay here again and again."

    Yolanda

    |

    January 22, 2021

  • 9.6

    Exceptional
    Staff 

    "Lovely staff, neat and tidy rooms."

    Maria

    |

    March 15, 2020

Property ranking|Compared to 670 Queenstown properties
See all rankings
Location score
9.5/10
Room comfort score
8.5/10
Cheapest price score
Cleanliness score
8.7/10
Better than
98
%
of Queenstown properties
Better than
95
%
of Queenstown properties
Better than
95
%
of Queenstown properties
Better than
91
%
of Queenstown properties
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Overall rating:

8.6

Excellent
519 reviews
Cleanliness
8.7
Facilities
8.1
Location
9.6
Read all reviews >
What travelers say they love:
I really enjoyed staying in this hotel.
Chessie from New Zealand
Solo traveler
More about Novotel Queenstown Lakeside

More about Novotel Queenstown Lakeside

The Novotel Queenstown Lakeside blends upscale service and contemporary architecture. This hotel is ideally located on the corner of Earl Street and Marine Parade in scenic Queenstown, providing guests the opportunity to enjoy the natural beauty of this city. Nearby are many shopping areas, restaurants, and a casino. Each of the 198 rooms here features elegant decor and a spacious bathroom. As this hotel is located on the shores of Lake Wakatipu, many of the rooms feature a beautiful waterfront view. Depending on the season, skiing or boating can be arranged at the concierge desk. If you’re looking for a special and unique experience, look no further than Novotel Queenstown Lakeside.

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Most talked about facilities

Housekeeping

30 mentions

Internet

26 mentions

Breakfast

18 mentions

View

14 mentions

What they offer

7.6

Very good

"Nice stay - was a last minute booking."

Charlotte

|

December 15, 2020

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Continental
Vegetarian

Restaurants on site

Elements Restaurant
Cuisine:Local
Menu:Buffet
Elements Bar
Cuisine:Local
Menu:Buffet

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Novotel Queenstown Lakeside from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness8.7
Facilities8.1
Location9.6
Room comfort and quality8.5
Service8.6
Value for money8.1
High score for Queenstown
Rating
9+ Exceptional (139)
8-9 Excellent (96)
7-8 Very Good (99)
6-7 Good (30)
<6 Below Expectation (16)
Time of the year
Mar - May (120)
Jun - Aug (101)
Sep - Nov (64)
Dec - Feb (95)
All guests (519)
All room types
All languages

Show reviews that mention 

Showing 380 verified guest comments
12345
9.3
Exceptional
JOANNE from United States
Couple
Stayed 2 nights in December 2011

Great hotel within walking distance to all”

Laundry room!!!!!, central location, great breakfast

We had a 'lakeside room' at Novotel Queenstown, but as it was on the 3rd floor and there was a park between the hotel and the lake, we didn't actually see the lake -- there were too many trees blocking the view. Also, the park is public and our balcony was just at its edge, so it can be very noisy if there are large groups of people playing games, yelling/screaming in the morning or afternoon (it was Christmas time so there were a lot of people out and about). However, the room itself was very spacious, modern, clean and wonderful. The bed was very comfortable and the bathroom very clean. The morning breakfast was plentiful with many options.

Reviewed January 05, 2012

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9.2
Exceptional
Wei from United States
Couple
Standard King Room
Stayed 3 nights in January 2020

Location, location, location”

If you like being close to the center of town, where you walk out of the lobby and right into the festivities, then this hotel can't be beat. We came here for our honeymoon, and couldn't have been happier with our stay. The best part about Queenstown for us is walking around town and going jogging lakeside, and Novotel was the perfect location from which to do both. The room itself wasn't especially fancy or spacious, but good enough since we spent most of our time out and about.

Reviewed June 08, 2020

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10.0
Exceptional
Sarah from United Kingdom
Couple
Stayed 6 nights in July 2009

Excellent hotel, good value”

lakeside location, great room, excellent service, bathtub, balconies, clean and modern.

We had a fantastic 6 nights at the Novotel Queenstown./ The location is excellent, right on the lakeside, with nice views from the balcony. We got upgraded to a deluxe room on floor 4 which was superb. Very large, clean, modern and tastefully decorated with a huge bed and separate seating area. The staff are very friendly, very helpful and efficient. I would stay again in an instant - not a single complaint!

Reviewed July 19, 2009

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9.7
Exceptional
Teo from Indonesia
Couple
Stayed 4 nights in June 2015

Excellent Stay with perfect location”

lakeside, cleanliness, helpful staff

Lake and town centre is few steps away from this hotel! Though we did not stay at a room with lakeside view, we are glad that we chose Novotel for our 4 nights stay in Queenstown. 5 mins walk to Ferg burger, 1 min to Cookie Bar and 10 mins to Gondola. Room is clean and the staffs are very friendly and informative, especially the Assistant Manager. We are so glad that we had you to serve us during the 4 nights stay.

Reviewed June 17, 2015

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9.0
Exceptional
Fraser from United Kingdom
Couple
Stayed 3 nights in February 2010

Queenstown Novotel”

New, clean, friendly staff, balcony, location, concierge, free internet
no need for second double in our room

We stayed at the Novotel in Queenstown for 3 nights in February 2010, and it was the perfect base for all that we had planned to do while in Queenstown. The staff were very helpful, and the concierge staff were very knowledgeable and helpful when advising on options available for trips and activities in and around Queenstown. The hotel is very new and clean and the standards throughout are of a very high standard.

Reviewed March 06, 2010

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7.7
Very good
Tully from Australia
Family with young children
Standard King Room
Stayed 1 night in December 2013

Clean, comfortable, central with attentive staff”

The best things about the hotel were the friendly and attentive staff, the central location, and how it was in keeping with expectations for an international hotel chain

We (me, my wife and our infant son) spent one night in at the Novotel Queenstown while we were travelling home, via the airport in Queenstown. We had already spent a few days in Queenstown a week prior so weren't there this time for any sight seeing etc, and stayed in a room with a queen and single bed. The hotel staff were very friendly and efficient - they gave our son a toy upon checkin, had the requested cot ready, took our bags to/from our rooms without any delay, had our car ready without much notice, tried to fix the exterior door when we brought it to their attention - albeit unsuccessfully, and delivered room service promptly. The Novotel rose gardens are lovely, and the location is as close to the action of Queenstown as you can get. The hotel met (but did not exceed) my expectations and is of a quality I expect from a international brand such as this. In my opinion there are some better options in Queenstown for the same cost but for the most part this is a pretty good hotel to stay in, especially for a short stay close to the action.

Reviewed January 08, 2014

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10.0
Exceptional
YOON from Malaysia
Couple
Two Double Beds
Stayed 3 nights in September 2017

Helpful front desk staff and Excellent Location”

The front desk staff Queenie is very helpful and polite , she recommended us a lot of nice dining area in Queenstown and also provides us a lots of local insight for that area. The hotel location is superb as it is near to the town and near to the Queenstown garden which has an excellent view over the Queenstown. Overall the hotel room is superb clean and will definitely come back again. The hotel also has laundry machine and dryer which cost NZD4.

Reviewed September 16, 2017

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9.7
Exceptional
Jin from Australia
Couple
Standard 2 double beds
Stayed 3 nights in April 2015

Great location, Clean and confortable stay”

Excellent location, Cleanliness, Value for money

We stayed 3 nights at the Novotel in Queenstown and we really enjoyed it. The hotel is located in the centre so it was very easy to walk around. Everything was good except (as usual) internet access and paid parking. We appreciated their efforts to keep the high standard but felt bit unconfortable that they do it all for money. We were asked to pay anything we could get free from other hotels such as internet, parking, etc. Staff were very helpful.

Reviewed May 04, 2015

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9.0
Exceptional
Arena from Australia
Solo traveler
Stayed 1 night in August 2011

Great location and very speedy services”

close proximity to the heart of Queenstown and nice spacious rooms

the novotel was conveniently located in the heart of queenstown with everything at your doorstep. the rooms were clean and spacious, and the services were super prompt. the only drawback is that it can become quite busy at the service desks and in the lobby area. it is not great for wifi usage as you only get 8mb per day before you are charged, and the complimentary computers are often busy (although there is a 20min maximum cut out time).

Reviewed September 13, 2011

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8.3
Excellent
Karen from Australia
Couple
Stayed 7 nights in June 2014

Extremely enjoyable”

Tapas menu, Central location, helpful and attentive staff

We had a wonderful stay at the Novotel Queenstown Lakeside Hotel. The staff were attentive. The hotel had a boutique feel to it. Central to all the great restaurants in Queenstown and an easy walk to most activities.

Reviewed June 20, 2014

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9.6
Exceptional
Bazli from Brunei Darussalam
Couple
Standard King Room
Stayed 1 night in February 2020

Exceptional”

Great location in Queenstown, the town is 1-minute's walk and the courtyard opens up to the Queenstown beach and trail so it was easy to go for morning walks/runs. Staff were very friendly and the room was very clean. The bed was comfortable and beats out some 5-star hotels! We rented a car and the hotel provides 24hr valet parking for a fee, we found this to be very convenient. We would definitely stay here again!

Reviewed February 24, 2020

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10.0
Exceptional
Bryan from Australia
Family with teens
Standard King Room
Stayed 2 nights in October 2019

Great weekend at Novotel Lakeside ”

My adult son and I had a wonderful weekend at the Novotel. All staff were attentive and professional. Our room was comfortable and the beds perfect for a great nights sleep. I’m looking forward to returning next month. Well done to all at Novotel Queenstown

Reviewed October 24, 2019

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9.7
Exceptional
Nick from United Kingdom
Couple
Standard 2 double beds
Stayed 2 nights in August 2013

Excellent location”

Friendly, central, good value

We had a lovely stay at Novotel. I was very tempted to book one of the villas further along the lake, but I'm really pleased I didn't. Novotel is in a perfect location; right next to the lake, in the town but also in a quiet spot right next to the park. If I'm ever back in Queenstown I will definitely stay there again.

Reviewed August 28, 2013

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9.0
Exceptional
Helena from United States
Group
Stayed 2 nights in January 2010

Charming!”

I loved that this hotel was right in town and on the water, yet not in a noisy section. It was so easy to stroll into town for shopping and food and along the pier.
Could have used a microwave in the room for leftovers.

The Novotel in Queenstown is a wonderful place to stay. It is right in the heart of things, yet in a lovely peaceful setting. It is located next to the botanical gardens and the lake front. One short block to the shopping and fun restaurants in the town. The hotel itself is modern, clean and friendly.

Reviewed January 19, 2010

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9.3
Exceptional
Martin from Indonesia
Family with young children
Standard 2 double beds
Stayed 4 nights in July 2014

Very Well Located ”

Location, Location, and Location

Overall experience is very good. Hotel is just in front of the beautiful lake and close to city center. Price is very reasonable. Will definitely considering staying here again for next visit to Queenstown

Reviewed August 05, 2014

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8.3
Excellent
Keer from Malaysia
Couple
Standard 2 double beds
Stayed 1 night in January 2014

Good stay in Novotel”

next to the Queenstown garden and beach, fast check in and out, nice room

not bad, but wouldnt expect less for a Novotel considering the price paid. we got upgraded so thats nice. pros are nice room, large room, comfortable bed, and tea and coffee free of charge. its centrally located, next to queenstown garden and the beach and all the restaurants and shops - everything is within walking distance. cons are no free wifi and there is nobody helping you to bring the luggages up to the room - my husband has to find a trolley and bring our luggages up with the lift and when we asked the room service where we leave the trolley after unloading, they told my husband to bring it downstair where he picked it up!

Reviewed January 17, 2014

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8.8
Excellent
Bryan from Australia
Couple
Standard King Room
Stayed 2 nights in March 2019

Excellent”

Location is key with the Novotel. It is central to the town and depending on the room you get, you could score great views. Very friendly staff made the check in and check out process very accommodating. The room itself is a little dated and could use a refurb to keep in line with more modern offerings in Queenstown

Reviewed March 04, 2019

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10.0
Exceptional
lydia from New Zealand
Couple
Standard King Room
Stayed 2 nights in December 2020

Great Value on a Fantastic location”

I recommend This hotel because of its location and the facilities as well. We booked on a King room with Garden view and was surprised that its more than I expected. Furnitures is acceptable to my standard and have a good ac unit that is running (we went Dec 16-18 so it’s summertime). Staffs are very warm and helpful up to the valet parking man. I am happy and did not regret in staying here. Would going to stay here again when we come back Queenstown (tip: should book higher floor for better view)

Reviewed December 17, 2020

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9.0
Exceptional
John from Australia
Couple
Stayed 1 night in April 2010

the alps in new zealand”

Novetel is a modern,low rise hotel,well located on the edge of the main town area.It is good value for money.
Staff at breakfast need to help guests more.

You;ll enjoy this modern,well appointed hotel ideal for young adventurers or mature age travellers.It has all you need with a web corner in the foyer.As always Agoda check ins are smooth. Rooms are comfortable and warm.Lakeside rooms are ggreat to feel that magical Queenstown atmosphere.Shops and restaurants are within a few minutes walk.

Reviewed April 14, 2010

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9.7
Exceptional
FRANCES from New Zealand
Couple
Standard 2 double beds
Stayed 1 night in September 2012

Great hotel ,Excellent service ,great location -”

Excellent location and excellent rooms

Our only complaint was that we had a room which did not have a great view . We live 2 hours away from Queenstown and we are quite happy if tourists get rooms with a better view .Hotel was great and I would recommend it to any one .Rooms are a good size . We have just spent 7 weeks in USA and this hotel is as good as any we stayed in .

Reviewed October 03, 2012

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