Novotel Rayong Rim Pae Resort
Novotel Rayong Rim Pae Resort
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Superior Twin Room - Room plan Novotel Rayong Rim Pae Resort
Superior Twin Room - Room plan
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Lobby
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Interior view Novotel Rayong Rim Pae Resort
Interior view
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Interior view Novotel Rayong Rim Pae Resort
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Location
Very good
7.9
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Novotel Rayong Rim Pae Resort

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Very good
From 2446 reviewsSee what guests said
7.7
  • Airport transfer

  • Private beach

  • Currency exchange

  • Free Wi-Fi in all rooms

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Room choices
7.8
Very good
Room comfort & quality
31 travelers are looking at this property right nowBook now before it's too late!
Superior King Room
Superior King Room
...
  • 33 m²/355 ft²
  • Non-smoking
  • 1 double bed
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2 Single beds Superior Garden
2 Single beds Superior Garden
...
  • Garden view
  • 34 m²/366 ft²
  • 2 single beds
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Junior Suite
Junior Suite
...
  • 57 m²/614 ft²
  • Non-smoking
  • 1 double bed
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Standard Twin Room
Standard Twin Room
...
  • 34 m²/366 ft²
  • Non-smoking
  • 2 single beds
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Superior King Bed
Superior King Bed
...
  • Garden view
  • 34 m²/366 ft²
  • 1 double bed
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Superior Twin Room
Superior Twin Room
...
  • 33 m²/355 ft²
  • Non-smoking
  • 2 single beds
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Standard 1 King Bed
Standard 1 King Bed
...
  • 33 m²/355 ft²
  • Non-smoking
  • 1 king bed
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Superior
Superior
...
  • Shower
  • Balcony/terrace
  • 1 double bed
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Double Or Twin Standard
Double Or Twin Standard
...
  • Shower and bathtub
  • Balcony/terrace
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Double Or Twin Superior With Balcony
Double Or Twin Superior With Balcony
...
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    Real reviews from real guests

    Agoda Reviews (2446)Booking.com Reviews (484)
    7.7
    Very good
    Filter by guest type:
    Cleanliness8.1
    Facilities8.0
    Location7.9
    Room comfort and quality7.8
    Service7.8
    Value for money7.6
    Provided by verified guests of Agoda
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    12345
    5.2
    ann from Australia
    Solo traveler
    Standard Twin Room
    Stayed 19 nights in February 2018
    Poor Management”
    Seems management is taking no interest. My family and I have been staying here for 15 years and watching it diminish in quality and maintenance. Can only assume tgere is a plan to renovate. Saw a woman fall THRU the deck when it collapsed under her. Best they could offer was for the pool attendant to put ice in a service the. Then offered a free massage! No management visited her and no offer of medical assistance. Another example was ripped umbrellas not replaced and any with a small tear left for the wind to totally destroy. Plates etc left around the pool overnight - not nice to come down to in the morning. 2hiyrs notice of a wedding taking up areas and expected noise. We guests just did not count. Food of such a poor standard as to see the guests visiting the "cafe" across the road. Staff have become slovenly., though sweet. There has been no attempt to improve the fare. Think the heart has gone out of the establishment. Shame on Nibitel, it was a little gem
    Reviewed March 10, 2018
    Dear Ms. Ann, Thank you for taking the time to tell us about your experience at the Novotel Rayong Rim Pae Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback has been notes and shared with the Management team for further action and improvement, our deck was fixed by ENG Team, as well as the umbrellas which we have ordered the new lot to replace the old ones, we are expecting them to get delivered soon In regards to your remarks pertaining to our staff given a first aid to our guest who fall the deck, surely myself, other HOD and our GM approached to apologize and offer anything we could, transfer arrangement for medical needed but she didn't want to go. Complimentary massaged has offered to comfort her Once again, my sincere apologies for the inconveniences during your stay and hope that we will have an opportunity to redeem ourselves in the near future Kind regards, Areerat - Front Office Manager
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    Novotel Rayong Rim Pae Resort
    8.8
    Nilay from Thailand
    Couple
    Standard 1 King Bed
    Stayed 1 night in March 2018
    Excellent”
    The hotel is very good overall, it has a reasonable long beach, with nice pools and good restaurants. In fact, it was a leisure trip and there was no need to step out of the hotel. We have enjoyed the stay thoroughly including the great food and services from the staff. We had some issues with the aircon at night, and immediately the hotel offered us to move to another room
    Reviewed March 08, 2018
    Dear Mr. Nilay, We very much appreciate your comments regarding your stay at the Novotel Rayong Rim Pae Resort. It is always a pleasure to receive positive feedback, especially your are our loyalty repeating guest. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please accept our sincere apologies on any inconvenience caused during to your stay Thank you again for sharing your experience, and we look forward to welcoming you back to our resort again in the near future Sincerely yours, Areerat Sangnak - Front Office Manager
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    Novotel Rayong Rim Pae Resort
    9.6
    Mayuri from Thailand
    Family with young children
    Standard 1 King Bed
    Stayed 1 night in January 2018
    perfect getaway”
    we love this place, quiet and nice. the beach is clean and beautiful. the swimming pools here are great, so perfect for family. there are selection of food for breakfast. we will definatelt come back here again.
    Reviewed January 14, 2018
    Dear Khun Mayuri, We appreciate your comment regarding to your recent stay We are glad to learn that you have enjoyed your stay at our resort Thank you once again for sharing your experience with us We look forward to welcoming you back to us again in the near future Kind regards, Areerat - Front Office Manager
    Responded January 18, 2018
    Novotel Rayong Rim Pae Resort
    5.6
    Tarinee from Thailand
    Couple
    Standard 1 King Bed
    Stayed 1 night in December 2017
    Needs updating.”
    The hotel is old and many things do not work well, for example the hot water in the shower, which is either too hot or cold. The balcony furniture is plastic, has mold and leaves much to be desired. The place feels jaded but the staff are lovely.
    Reviewed January 03, 2018
    Dear Khun Tarinee, We appreciate your comment regarding to your stay at Novotel Rayong Rim Pae Resort At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence and please ensure that your feedback as been shared with the management team for further action and improvement I will share a positive feedback about our staffs with all of us, I am sure this will encouraging them to keep up a good work We hope that you will give us the opportunity to better serve you in the near future Sincerely yours, Areerat Sangnak - Front Office Manager
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    Novotel Rayong Rim Pae Resort
    10.0
    Peter from United Kingdom
    Couple
    Superior King Room
    Stayed 4 nights in December 2017
    Christmas 2017”
    We had a wonderful time with friends over from the UK. Terrific Christmas Eve dinner party with live entertainment, and lovely staff as our hosts, really enjoyed our stay.
    Reviewed January 02, 2018
    Dear Mr. Peter, We appreciate your wonderful comment regarding to your recent stay with us and we look forward to welcoming you back to our resort again in the near future - From all of us #NovotelRayongTeam
    Responded January 05, 2018
    Novotel Rayong Rim Pae Resort
    8.4
    Laura from United States
    Group
    Standard Twin Room
    Stayed 2 nights in December 2017
    Difficult without a car but nice”
    We loved the location being on the beach but it was hard to get to and from without a car. The restaurants at the hotel are pricey and there aren't a lot of other options around. The breakfast was great and the hotel was very clean, the grounds are incredible though the view from our room was lacking.
    Reviewed December 22, 2017
    Dear Ms. Laura Smith, We appreciate your comment regarding to your recent stay We are glad to learn that you have enjoyed your stay at our resort Thank you once again for sharing your experience with us We look forward to welcoming you back to us again in the near future Kind regards, Areerat - Front Office Manager
    Responded December 23, 2017
    Novotel Rayong Rim Pae Resort
    10.0
    John from United Kingdom
    Couple
    Standard 1 King Bed
    Stayed 3 nights in December 2017
    Very nice Hotel, ”
    Great hotel and location. Not a lot of Local food, and bit more expensive. Try the local restaurant just opposite the hotel over the road. Best fish and chips I’ve ever had. It was breaded fresh sea bass. So nice 👍.
    Reviewed December 11, 2017
    Dear Mr. John Tooby, We appreciate your comment regarding to your recent stay We trust you has a pleasant time staying with us And look forward to welcoming you back to our resort again in the near future Kind regards, Areerat - Front Office Manager
    Responded December 11, 2017
    Novotel Rayong Rim Pae Resort
    8.8
    Attapol from Thailand
    Couple
    Standard 1 King Bed
    Stayed 1 night in March 2017
    Relaxing stay”
    The room was comfortable and quiet. Located on the beach front and just 3 hours drive from Bangkok, suitable for relaxing during the weekend.
    Reviewed November 20, 2017
    Thank you very much Khun Attapol a wonderful review. We are happy to hear that you enjoyed your holiday with us and we look forward to welcoming you back again in the near future - From all of us #NovotelRayongTeam :)
    Responded November 23, 2017
    Novotel Rayong Rim Pae Resort
    9.6
    Greg
    Couple
    Standard 1 King Bed
    Stayed 2 nights in October 2017
    Pleasantly suprised”
    Stayed at many places along this coast and visited Novatel for meals and drinks more than once but never stayed. Seriously cant fault the place unless you'd like a decent gym - as it doesn't have one. Another small point is the shower over bath. Pretty much the only telltale that it has been renovated from its original design. Food is great, staff were great, parking plentiful if you include the additional area over the road. No complaints here..
    Reviewed November 02, 2017
    We appreciate your comment regardless your experiences.We are thrilled to learn that you have enjoyed your time with family with us and always feel welcome at Novotel Rayong Rim Pae Resort :) - From all of us #NovotelRayongTeam
    Responded November 03, 2017
    Novotel Rayong Rim Pae Resort
    8.0
    MONTSERRAT from Spain
    Couple
    Standard 1 King Bed
    Stayed 2 nights in June 2017
    Relaxed break... but be aware of big events!”
    We used to come here as a couple and enjoy the relaxing surroundings and different spaces, quiet swimming pool and endless beach... but this weekend we had the 'disgrace' to find 3 different events at the hotel, 3 different big dinners with music and loudspeakers from early afternoon, which made impossible to disconnect! they should mention that when booking! otherwise, it is usually a good choice....
    Reviewed June 08, 2017
    9.6
    Peter from United Kingdom
    Couple
    Superior King Room
    Stayed 2 nights in May 2017
    Quality and cleanliness”
    We really enjoy coming here and will do so again, although costs mount up staying here. So far we've introduced my friend from Bangkok and my daughter & family from the UK. Location suits us as we always drive here from our home in Thailand, but I do know that some people find it a long journey from everywhere. The rooms are good but the online descriptions exaggerate their location, view etc. Some rooms, even superior, have pretty naff views of the roofs and car park. The staff are friendly and helpful - you receive what you give we find - but always find Receptionists a little distant or arrogant, and not terribly helpful about room selection. They seem difficult to engage beyond their officialdom and don't seem at all relaxed in their manner.
    Reviewed May 22, 2017
    9.2
    David from United Kingdom
    Family with young children
    Standard 1 King Bed
    Stayed 2 nights in February 2017
    Great hidden Gem”
    This is a fantastic hotel on a fairly quiet beach. Great for families and a few good eateries along the beach front if the hotel food (which is good) doesn't keep you happy.
    Reviewed May 15, 2017
    8.8
    Chatchaporn from Australia
    Family with young children
    2 Single beds Superior Garden
    Stayed 1 night in April 2017
    private beach hotel ”
    We always stay here when we travel to Rayong. Only reason is a private beach. Staffs are superb. Hotel is a bit old, but still in good condition.
    Reviewed May 13, 2017
    8.8
    Korn from Thailand
    Couple
    Standard Twin Room
    Stayed 1 night in April 2017
    Perfect place for vacation”
    Perfect place for vacation
    Reviewed April 27, 2017
    8.0
    Kongkarnda from Thailand
    Couple
    Superior King Room
    Stayed 1 night in July 2012
    3rd time here”
    Good quite stay love this hotel
    Reviewed April 20, 2017
    8.0
    Kongkarnda from Thailand
    Couple
    Superior King Room
    Stayed 1 night in April 2014
    Love this hotel”
    Good quite stay , good staff ,good pizza
    Reviewed April 20, 2017
    8.4
    Philippe from France
    Family with teens
    Superior King Room
    Stayed 2 nights in April 2017
    still a very good family relaxing resort. Very comfortable, but getting old.”
    Been with family to Rayong Rim Pae Novotel for the last 20 years. Always a great place to relax. Kind staff, clean rooms, nice facilities. Only 1 problem: the room switchboards must be 20 years old. Several commands hardly work. In our 2 rooms it was impossible to control the A/C temperature. It was stuck on 15 degrees all the time. We had to freeze until we switch off the A/C, then it was hot!
    Reviewed April 18, 2017
    8.4
    Stewart from Australia
    Family with young children
    Superior King Room
    Stayed 3 nights in April 2017
    Nice relaxing holiday ”
    Easy and nice place to stay for a family.
    Reviewed April 17, 2017
    4.0
    ronald from United States
    Couple
    Standard 1 King Bed
    Stayed 2 nights in March 2017
    Highway Robbery”
    The hotel is located 20 or 30 km from Rayong city and rather than offer a reasonable mode of transportation they charge 1800 baht round trip. That is about $60 US for a 60 minute taxi ride. almost 1 week salary for Thailand. Hence "Highway Robbery". One evening we decided we wanted an ice cream novelty. Since no 7-eleven close the hotel was the place to buy. They charged us 600 baht for 2 ice cream bars. I thought it was ridiculous but it was a romantic night, we don't drink alcohol and it was hot outside and we decided to pay. I was angry but we wanted them....you know we only live once. The following day as we walked past the same freezer we noticed a sign that CLEARLY stated the price was 20 baht for the same treat. I decided to mention this to the front desk as I thought maybe an employee was ripping us off. The response was chilling. The desk clerk laughed and said they indeed raise the price when there is no competition. Needless to say I will never return to this hotel or ANY OTHER Novotel or any of their sister hotels. They truly suck canal water.
    Reviewed March 16, 2017
    8.0
    SUSAN from United Kingdom
    Couple
    Standard Twin Room
    Stayed 5 nights in March 2016
    Good”
    Right on the beach. Lovely pool. Food quite expensive, luckily there's a restaurant over the road. Usual high standard of Novotel. Unfortunately the beach was filthy with a lot of tar washed up. My son was here 2 weeks ago and says the beach was fine.
    Reviewed March 12, 2017
    12345
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