8.1
Excellent
/10
(1,612 reviews)See what guests said
Breakfast8
Housekeeping6
View5
See map
9.0

Excellent

Location rating score

Exceptional location
Parking
FREE
Popular landmarks
Kuirau Park 590 m
Tamaki Maori Village 660 m
Rotorua Museum of Art & History 780 m
Te Puia 3.55 km
Rainbow Springs Kiwi Wildlife Park 3.83 km
Lake Rotorua 6.63 km
Government Gardens 7.06 km
Whakarewarewa Forest 8.76 km
Waikite Valley Thermal Pools 22.13 km
Wai-o-tapu Thermal Wonderland 26.72 km
Nearby landmarks
Eat Street 120 m
Cottage Flair 290 m
Rotorua Hospital 350 m
St. Faith's Anglican Church 460 m
Rotorua Night Market 460 m
Te Papaiouru Marae 520 m
Ohinemutu 580 m
St. Lukes Anglican Church 590 m
Kuirau Park 590 m
Arawa War Memorial Statue 600 m
Novotel Rotorua Lakeside

"The hotel has a good location, we could get around the easily."

Tsu - December 12, 2019

Junior Suite 1 King Bed - Bathroom Novotel Rotorua Lakeside
Lobby Novotel Rotorua Lakeside
Interior view Novotel Rotorua Lakeside
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Novotel Rotorua Lakeside

Lake End Tutanekai Street, Rotorua City Center, Rotorua, New Zealand, 3215 - See map
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Daily disinfection in common areas
See all amenities
Preventative Equipment
Free face masks
Hand sanitizer
Sterilizing equipment
Health and Medical
Doctor/nurse on call
First aid kit
What guests are saying:Read all 1,612 reviews
Exceptional reputation
Recommended by 88% of guests
Excellent cleanliness
8.3 rating for cleanliness
Excellent service
8.2 rating for service
Excellent comfort
8.1 room quality and comfort

It is centrally located to everything that's interesting to look at, and it also has hot springs inside.

Karn | April 2, 2018

Good buffet breakfast with eggs and omelettes prepared for you and the juice bar is a nice addition.

Vicki | May 19, 2018

Great location You can see the wonderful sunset by the lake and it's great for a walk.

JINHEE | December 16, 2019

The hotel is situated right at the end of 'eat street' - with excellent food options.

James | August 9, 2018

Hotel is near to a food street with fantastic range of cuisine.

Bryann | February 19, 2020

Great location, staff were amazing and helpful during our stay.

Holly | December 16, 2017

  • Airport transfer

  • Hot tub

  • Currency exchange

  • Hot spring bath

  • Air conditioning

Cheaper than 88% of all properties in Rotorua in the last 24 hoursCompared to 325 Rotorua properties at Agoda for various dates
Value for money7.8
Distance to city center0.5km
Location rating9.0
Nearest airportRotorua Regional Airport (ROT)
Distance to airport6.3 km

Rooms available at Novotel Rotorua Lakeside

8.1
Excellent
Room comfort & quality
Junior Suite 1 King Bed
Junior Suite 1 King Bed
...
  • Room size: 25 m²/269 ft²
  • Partial lake view
  • 1 king bed
Enter dates to see prices
Lake View King Room
Lake View King Room
...
  • Room size: 28 m²/301 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
City View Twin Room
City View Twin Room
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 queen beds
Enter dates to see prices
Superior King Room with Lake View
Superior King Room with Lake View
...
  • Room size: 28 m²/301 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Superior Twin Room with Two Double Beds Lake View
Superior Twin Room with Two Double Beds Lake View
...
  • Room size: 28 m²/301 ft²
  • Shower and bathtub
  • 2 double beds
Enter dates to see prices
Superior Twin Room with Two Double Beds
Superior Twin Room with Two Double Beds
...
  • Room size: 28 m²/301 ft²
  • Shower and bathtub
  • 2 double beds
Enter dates to see prices
Lake View Twin Room
Lake View Twin Room
...
  • Room size: 28 m²/301 ft²
  • Lake view
  • 2 queen beds
Enter dates to see prices
Junior King Suite with Lake View
Junior King Suite with Lake View
...
  • Room size: 41 m²/441 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Superior King Room
Superior King Room
...
  • Room size: 28 m²/301 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
City View King Room
City View King Room
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Novotel Rotorua Lakeside?

Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Novotel Rotorua Lakeside?

A stay at Novotel Rotorua Lakeside also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Novotel Rotorua Lakeside has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Rotorua with private transportation, the hotel can arrange taxi service.

What is the smoking policy at Novotel Rotorua Lakeside?

Novotel Rotorua Lakeside does not permit smoking in any of its rooms, but allows smoking in designated areas.

See map
Explore the neighborhood

What people love about Novotel Rotorua Lakeside

  • 9.6
    Exceptional
    Spaciousness

    "The room is spacious and comfortable."

    JINHEE

    |

    December 16, 2019

  • 8.4
    Excellent

    "+ there is big pool and private spa."

    pakpoom

    |

    August 2, 2019

  • 8.8
    Excellent

    "Carpark is free and sufficient."

    Bryann

    |

    February 19, 2020

Property ranking|Compared to 325 Rotorua properties
See all rankings
Location score
9.0/10
Review score - United States
8.3/10
Cheapest price score
Room comfort score
8.1/10
Better than
94
%
of Rotorua properties
Better than
90
%
of Rotorua properties
Better than
88
%
of Rotorua properties
Better than
87
%
of Rotorua properties
Up to 30% off with Agoda Insider Deals!

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Overall rating:
8.1
Excellent
1,612 reviews
Cleanliness
8.3
Facilities
7.9
Location
9.0
Read all reviews >
What travelers say they love:
Really enjoyed our stay here as a base to explore the region...
James from Australia
Couple
More about Novotel Rotorua Lakeside

More about Novotel Rotorua Lakeside

Visitors to Rotorua will enjoy their stay at the Novotel Rotorua Lakeside. This 199-room property contains all the amenities and services you expect from a 4-star hotel. A mini bar, air conditioning, tea and coffee maker, and in-room movies are among the amenities guests will find in every room. Featuring conveniences such as 24-hour room service and restaurants, the Novotel Rotorua Lakeside is sure to make each guest's trip an enjoyable one. Seeking exercise or leisure? You'll be pleased to find a fitness center, sauna, indoor pool, massage treatments, and cocktail lounge at the hotel. If you’re looking for a special and unique experience, look no further than Novotel Rotorua Lakeside.

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Most talked about facilities

Housekeeping
30 mentions
Breakfast
17 mentions
Internet
14 mentions
Swimming Pool
12 mentions

What they offer

9.6
Exceptional

"Novotel Hotel will always satisfy you."

JINHEE

|

December 16, 2019

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Continental

Restaurants on site

Atlas Cafe & Restaurant
Cuisine:International
Menu:Buffet, A-la-carte

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Novotel Rotorua Lakeside from real guests

Overall rating
8.1
Excellent
From 1612 reviews
9.1Location
8.2Cleanliness
8.2Room comfort and quality
Agoda Reviews (397)Booking.com Reviews (1215)
Rating via Agoda8.1
/
10
Cleanliness8.3
Facilities7.9
Location9.0
Room comfort and quality8.1
Service8.2
Value for money7.8
High score for Rotorua
Rating
9+ Exceptional (70)
8-9 Excellent (93)
7-8 Very Good (94)
6-7 Good (39)
<6 Below Expectation (28)
Time of the year
Mar - May (91)
Jun - Aug (80)
Sep - Nov (67)
Dec - Feb (86)
All guests (397)
All room types
All languages

Show reviews that mention 

Showing 324 verified guest comments
12345
10.0
Exceptional
Madonna from New Zealand
Couple
City View King Room
Stayed 1 night in October 2015

Fantastic hotel with awesome staff!”

Perfect location by the lake, very friendly and accomodating staff, hassle-free check-in and check-out, very clean and tidy room, good size too!

We had a pleasant stay at the Novotel Rotorua Lakeside Hotel. The staff at the front desk is so friendly, accomodating and very pleasant. The process of checking-in and checking-out is very easy. The size of the room is really good, clean and tidy with good amenities. My husband liked the gym inside the hotel. We will definitely suggest this hotel to our friends. And will come back the next time we visit Rotorua.

Reviewed October 06, 2015
8.7
Excellent
Mere-Roti from French Polynesia
Group
Stayed 3 nights in October 2011

Great Location”

Lovely staff

This hotel is well situated. As you walk out of the reception, on your left you have the Rotorua lake within 3 minutes walk and on your right the cafe's and center town of Rotorua. Five minutes walk to the Information center where you can buy tickets and catch the Inter-City bus back to Auckland for a very reaseonable price. Beautiful mountain view from our room and very correct.

Reviewed October 30, 2011
8.7
Excellent
Jim from Australia
Couple
City View Twin Room
Stayed 2 nights in August 2012

Posh and conveniently located”

free thermal spa and internet service

We enjoyed a stay for two days here in central Rotorua. Our room was a lakeside view with modern tv facilities, tea/coffee amenities, a clean and modern bathroom with an interconnecting door to our relative's room. This hotel has a good breakfast menu and coffee service with another bar attached to it. The lobby is large enough for meeting friends and the spa pools both chlorine and thermal were a wonderful treat at the end of the day. There is also a family swimming pool. A real treat for families and business people at the end of the working/sightseeing day. We would definitely stay here again.

Reviewed August 11, 2012
9.0
Exceptional
Hong from Malaysia
Couple
Stayed 3 nights in April 2010

Great stay”

Very near to happening places and next to the beautiful Rotorua lake.
so far so good

This is the best hotel I ever stayed in so far for booking done under agoda. The hotel was located near numbers of restaurants and a good walking distance to the town and information building where we can make all the enquiry of trips. Most of all the hotel is just located next to the Rotorua lake and the lake front and also with free internet at the lobby. Staff we encounter also very helpfull and recommend to friends too who like to visit and stay in Rotorua.

Reviewed April 16, 2010
10.0
Exceptional
Leah from Australia
Couple
Stayed 2 nights in January 2012

Clean and tidy hotel with great service”

Location great walking distance from "Eat Street"

Really enjuoyed staying at the Novotel Rotorua, staff are very friendly and helpful, rooms are clean and tidy, would stay there again. Staff gave us excellent advice on places to eat, food on Eat Street is amazing!!

Reviewed January 23, 2012
9.2
Exceptional
Andreas from Austria
Family with teens
City View Twin Room
Stayed 2 nights in July 2019

Lovel staff”

We were travelling to Rotorua for two nights with two school kids and the hotel was fabulous. Clean room with two comfortable beds. Only trouble was a thin wall to the room next door, where some American youngsters seemed to have a good laugh till midnight. But they were friendly and left for the lobby area when I (politely) asked them to shut up. Staff was great. Breakfast absolutely delicious with everything from continental to Asian and Indian. Kids loved the juice maker the most. Quite a treat. Free parking, free use of thermal pool. We will be back!

Reviewed July 21, 2019
8.7
Excellent
KAR from Malaysia
Business traveler
Stayed 3 nights in June 2012

great hotel with good restaurants around”

good restaurants with walking distance

the hotel location was much better than i expected. it was so handy to go around the town by walking. the town is small and even the hotel is near to lake rotorua (which consider not in the central of the town), it still easily can reach by walking. this is a quiet place to rest and a couple of geothermal pools to dip in after a long day of sightseeing. the location was good and near to a lot of great restaurants. the room was a bid old but neat, tidy and big. other facilities like gym, pool and sauna were much smaller than i thought. the room and bathroom were clean, bright and quiet. no problem with the broadband connection. the hotel spas were nicely heated with natural geothermal water. the hotel has only one restaurant but there are numerous restaurants in town which is just 2 to 3 minutes away. overall an excellent hotel.

Reviewed September 27, 2012
8.7
Excellent
KAR from Malaysia
Business traveler
Stayed 3 nights in June 2012

great hotel with good restaurants around”

The hotel location was much better than I expected. It was so handy to go around the town by walking. The town is small and even the hotel is near to Lake Rotorua (which consider not in the central of the town), it still easily can reach by walking. This is a quiet place to rest and a couple of geothermal pools to dip in after a long day of sightseeing. The location was good and near to a lot of great restaurants. The room was a bid old but neat, tidy and big. Other facilities like gym, pool and sauna were much smaller than I thought. The room and bathroom were clean, bright and quiet. No problem with the broadband connection. The hotel spas were nicely heated with natural geothermal water. The hotel has only one restaurant but there are numerous restaurants in town which is just 2 to 3 minutes away. Overall an excellent hotel.

Reviewed September 27, 2012
8.0
Excellent
Siu from Hong Kong
Couple
Stayed 2 nights in December 2010

Lovely relaxing hotel”

Spacious room, good housekeeping
linited time for free wi-fi

Novotel in Rotorua is excellance! We have a very memorable experience for two days stay. Good location ,close to the lakeside and not far from town center. Spacious room gives you enough space to walk around even in the room! Great place.

Reviewed December 24, 2010
9.7
Exceptional
Colin from Australia
Couple
City View King Room
Stayed 1 night in August 2015

Great hotel, Great location”

Friendly staff, location and views

Extremely happy with the Novotel Rotorua. We were greeted warmly and made welcome from the moment we arrived. All staff were courteous and helpful with a smile on their faces.

Reviewed September 08, 2015
8.3
Excellent
Emma from Australia
Couple
Stayed 1 night in April 2012

Comfortable and central hotel, with thermal pools”

Thermal spa and gym in-house, big rooms with lake views, complimentary wi-fi in lobby, friendly/helpful concierge, great location

Just what we wanted in Rotorua! A central location just a few seconds walk from "eat street" where all the best restaurants and bars are situated. Very easy to find from the main transit centre in Rotorua. Really liked the hotel's own thermal pools and sauna, a great touch. I can't really think of any drawbacks for this hotel - it was good, clean, comfortable accommodation within the price bracket.

Reviewed June 20, 2012
7.7
Very good
Tania from New Zealand
Group
Stayed 2 nights in November 2009

Staying at Novotel Rotorua”

Spa and Pool Bar Breakfast Service
lack of information for inhouse service - happy hour at bar

We spent two nights at Novotel Rotorua and had a great time. We made good use of the pool facilities utilising an upgrade deal the first night for the private geothermal spa and a continental breakfast. Complimentary papers were delivered promptly each morning. The restaurant facilities were great and the bar had a happy hour session each night with very friendly staff. We requested use of a kayak on Lake Rotoiti and the manager went out of his way to organise this. The Hotel is in a great spot and we walked to dinner, bars, shopping, flea market and strolled around the lake and Government gardens. We all had a fantastic time.

Reviewed December 04, 2009
7.7
Very good
Siang from Malaysia
Couple
City View King Room
Stayed 1 night in November 2013

a good location hotel with nice facilities”

comfort, clean, free spa pool

we had a great night stay in Novotel Rotorua, especially for their InBalance Spa facilities, it is free to all guests. Since they provide free parking to all guests, this caused everybody also park their vehicles into the hotel even for outsiders as well, you may not able to get a car park nearby hotel lobby at night time. The hotel is closed to Lake Rotorua and good for morning walk.

Reviewed December 02, 2013
8.4
Excellent
Abhishek from India
Family with young children
Lake View King Room
Stayed 2 nights in November 2016

Location best / beds uncomfortable”

2 adults & 5 year old. best location in rotorua. near to eateries and the best restaurants in Rotorua. beds were very uncomfortable. we just couldn't sleep. less tv channels. room service was good. Breakfast was good too. we will stay back again but will request for slightly better beds. This time we stayed in 515 from 28th to 1st Dec 2016.

Reviewed December 03, 2016
9.7
Exceptional
Kumiko from Australia
Group
City View Twin Room
Stayed 1 night in November 2013

Clean and new”

Location, Food, Room and beds size

We had a good time staying at Novotel Rotorua. It will be even better if they can offer free internet wifi access.

Reviewed December 04, 2013
9.3
Exceptional
XIAOJIA from Hong Kong
Couple
City View King Room
Stayed 1 night in June 2014

Nice stay and high value-for-money”

Cleanness, location, hot pool.

When we arrive in the evening, it was raining. We can't see the surrounding environment and it was about 8 min walk from iSite to the hotel. Until the next day, it becomes sunny : ) We found the Eat Street is just next to the hotel! There are many good restaurants there. It is very convenient to walk from the hotel to iSite and to other sight seeing places (government garden, museum...) . It is also nice to walk along the lake side - yes, this is a lakeside hotel! There are free wifi in the lobby and each device gets 30-min free access each day. It's enough.

Reviewed July 03, 2014
8.0
Excellent
Fraser from United Kingdom
Couple
Stayed 2 nights in March 2010

Novotel Rotorua”

Location
Corporate

We stayed at the Novotel in Rotorua for 2 nights and the location of the hotel was perfect. Really easy to find and not too far away from where the bus dropped us off. We found that the hotel made great use of their conference facilities, so be prepared for plenty of guys in suits, and had a pretty decent outside space for their bar and restaurant.

Reviewed March 08, 2010
9.0
Exceptional
David from United Kingdom
Family with young children
Stayed 1 night in April 2011

Great hotel right on the lake nice views”

Views of the lake, close to all restaurants, great staff.

very good hotel with a very nice outlook over lake rotorua, staff are informed and helpful and it's close to all the best restaurants. well priced

Reviewed May 08, 2011
7.7
Very good
Shawn from Singapore
Couple
Stayed 1 night in July 2011

Good hotel in a central location”

location, free parking, helpful staff

one of the better hotels in rotorua and well-placed in a central location within the city. staff were helpful, knowledgeable and ever ready to provide travel tips and ideas within rotorua. free parking was a welcome respite from the high costs of overnight parking in new zealand. rooms were clean, tidy and relatively cosy by hotel standards. overall, a really enjoyable stay.

Reviewed July 19, 2011
9.0
Exceptional
Kar from Malaysia
Couple
City View King Room
Stayed 1 night in October 2014

Good standard hotel”

central location, high floor

A good, centrally located hotel at Rotorua. A good hotel for large groups and as hotel for visit to Rotorua.

Reviewed November 17, 2014
12345
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|Excellent 8.1
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Experiences on Agoda. Because your room is just the beginning.

  • Exceptional location
  • Kuirau Park
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