8.6

Excellent
/10
(643 reviews)See what guests said
Highly rated by guests – 84% would recommend
Highly rated by guests – 84% would recommend
Housekeeping18
Breakfast3
Swimming Pool3
See map

7.9

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Surabaya's Zoo 4.2 km
Bungkul Park 4.3 km
Surabaya Town Square 5.1 km
Monkasel (Submarine Monument) 5.1 km
Pakuwon Food Festival 5.2 km
Tunjungan Plaza 6.4 km
Masjid Nasional Al Akbar Surabaya 7.0 km
Suramadu National Bridge 7.3 km
Tugu Pahlawan 8.2 km
Sampoerna Museum 9.9 km
Nearby landmarks
Taman Nginden Intan 680 m
Parkir Universitas Surabaya 780 m
Dokter Spesialis Kulit dan Kelamin 1.1 km
Poliklinik Brimob Jatim 1.1 km
Rumah Sakit Premier Surabaya 1.1 km
RS Premier Surabaya 1.1 km
International Hospital Surabaya 1.1 km
Super Indo Semolowaru 1.1 km
Sanggar Agung Temple 1.2 km
Posyandu Kasih Ibu 1.2 km
Novotel Samator Surabaya Timur

"Will always stay here next time I go to Surabaya again."

TONY - September 2, 2019
Superior King Bed - View Novotel Samator Surabaya Timur
Lobby Novotel Samator Surabaya Timur
Lobby Novotel Samator Surabaya Timur
See all 65 photos
Removed from saved list
Free Wi-Fi

Novotel Samator Surabaya Timur

JL. RAYA KEDUNGBARUK NO. 26-28, Rungkut, Surabaya, Indonesia, 60298 - See map
Attention

This property is in high demand!

7 travelers have booked today.

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Sauna

  • Daily housekeeping

  • Room service [24-hour]

Your dates are popular among travelersUsers are booking a place in Surabaya every 2 minutes on Agoda.com
Value for money8.8
Location rating7.9
Nearest airportJuanda International Airport (SUB)
Distance to airport7.7 km

Rooms available at Novotel Samator Surabaya Timur

Superior Suite with King Bed
...
  • Room size: 76 m²/818 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Double Bed
...
  • Shower
  • 1 double bed & 1 king bed
Enter dates to see prices
Superior King Suite
...
  • Room size: 76 m²/818 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Superior King Bed
...
  • Room size: 29 m²/312 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Superior Twin Room
...
  • Room size: 29 m²/312 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
Deluxe Twin Bed
...
  • Shower
  • 2 single beds & 2 single be...
Enter dates to see prices
Superior Room - 2 Single Beds
...
  • Room size: 29 m²/312 ft²
  • 2 single beds
Enter dates to see prices
SUITE Executive room with 1 king-size bed, 1 queen-size bed and 2 single beds
...
    Enter dates to see prices
    Executive Suite with 1 King-Size Bed
    ...
      Enter dates to see prices
      SUITE Executive Suite with 1 king-size bed and 2 single beds
      ...
        Enter dates to see prices

        Frequently asked questions

        What time is check-in and check-out at Novotel Samator Surabaya Timur?

        Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

        How do I get to Novotel Samator Surabaya Timur?

        Novotel Samator Surabaya Timur is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 260000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Novotel Samator Surabaya Timur has a car park available for guests. Parking is free for guests.

        Is breakfast offered at Novotel Samator Surabaya Timur?

        Start your mornings right, with the continental and buffet breakfast options offered at Novotel Samator Surabaya Timur. Adults can enjoy breakfast offered with an additional charge of 142857 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

        What are my dining options at Novotel Samator Surabaya Timur?

        To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

        What is the smoking policy at Novotel Samator Surabaya Timur?

        Novotel Samator Surabaya Timur does not permit smoking in any of its rooms or indoor areas.

        See map
        Explore the neighborhood

        What people love about Novotel Samator Surabaya Timur

        • 10.0

          Exceptional

          "The facility (gym and pool) was complete."

          Dinda

          |

          February 25, 2021

        • 8.8

          Excellent
          Spaciousness

          "Hotel is new, big room, service is good"

          Roy

          |

          December 10, 2019

        • 8.4

          Excellent
          Staff 

          "Staff are very polite and helpful."

          Siu

          |

          March 9, 2020

        Property ranking|Compared to 706 Surabaya properties
        See all rankings
        Cleanliness score
        9/10
        Room size
        27 sqm.
        Value for money score
        8.7/10
        Service score
        8.5/10
        Better than
        96
        %
        of Surabaya properties
        Bigger than
        91
        %
        of Surabaya properties
        Better than
        90
        %
        of Surabaya properties
        Better than
        89
        %
        of Surabaya properties
        Up to 30% off with Agoda Insider Deals!

        Prices drop the moment you sign in!

        Sign in now
        Overall rating:

        8.6

        Excellent
        360 reviews
        Cleanliness
        9.0
        Facilities
        8.7
        Location
        7.9
        Read all reviews >
        What travelers say they love:
        Hotel is new and very clean, cosy and spacious.
        chan from Malaysia
        Family with young children
        More about Novotel Samator Surabaya Timur

        More about Novotel Samator Surabaya Timur

        When visiting Surabaya, you'll feel right at home at Novotel Samator Surabaya Timur as it offers quality accommodation and great service. From here, guests can make the most of all that the lively city has to offer. With its convenient location, the property offers easy access to the city's must-see destinations.

        All the services and amenities you have come to expect from Accor Hotels are right in the comfort of your own home. Guests can enjoy on-site features like 24-hour security, 24-hour front desk.

        All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The property's host of recreational offerings ensures you have plenty to do during your stay. With an ideal location and facilities to match, Novotel Samator Surabaya Timur hits the spot in many ways.

        Show less

        Most talked about facilities

        Housekeeping

        7 mentions

        Breakfast

        6 mentions

        Swimming Pool

        2 mentions

        Food & Dining

        1 mention

        What they offer

        9.6

        Exceptional
        Staff 

        "Staff are courteous, helpfull and very polite."

        chan

        |

        January 29, 2020

        View all reviews
        Show less

        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show less

        Food and dining

        Breakfast options

        American
        Asian
        Continental
        Halal
        Buffet

        Restaurants on site

        Food Exchange
        Cuisine:International
        Menu:Buffet, A-la-carte

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show less

        Property's guest policies

        Show less

        Some helpful facts

        Show less

        Property announcements

        Show less

        Reviews of Novotel Samator Surabaya Timur from real guests

        Provided by verified guests of Agoda
        8.6
        /
        10
        Cleanliness9.0
        Facilities8.7
        Location7.9
        Service8.6
        Value for money8.8
        High score for Surabaya
        Rating
        9+ Exceptional (63)
        8-9 Excellent (28)
        7-8 Very Good (27)
        6-7 Good (7)
        <6 Below Expectation (7)
        Time of the year
        Mar - May (23)
        Jun - Aug (26)
        Sep - Nov (41)
        Dec - Feb (42)
        Don't miss out!Users are booking a place in Surabaya every 2 minutes on Agoda.com
        All guests (360)
        All room types
        All languages

        Show reviews that mention 

        Showing 132 verified guest comments
        12345
        7.2
        Very good
        Yudhika
        Family with teens
        Superior Twin Room
        Stayed 1 night in May 2019

        My Worst Experience With Novotel”

        I've had good experience with Novotel hotel around the world. But, this was my bad one. I checked in at 18.00, felt the aircon got problem. The engineer fixed the aircon in my room for 15 minutes at 21.00. When It finished, they assured me all problems already solved. At 03.00 AM in the morning, I woke up with all sweat and relized the aircon in my room still got problem. Again, I complained to hotel and they sent another engineer. After 15 minutes of noisy work, again, they made sure the aircon already normal. But what happened then, I complain again at 8.00 in the morning and again, they sent another engineer. I wrote complaint letter when I check out. I should had been moved to another room at the first place Unfortunetaly, no one from hotel had contacted me to respon my complaint until now. I believe Novotel hotel still has good reputation worldwide, but Novotel Samator Surabaya has to hardly learn and catch up to build their own reputation.

        Reviewed May 20, 2019

        See room deals

        DearYudhika, We very much appreciate your comments regarding your stay at the Novotel Samator Surabaya Timur. It is always a pleasure to receive positive and negative feedback. I will share your comments with our team about your dissatisfaction about our property and service during your stay in our hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Once again we do apologize for the inconvenience caused. We had taken an action on this misconduct and ensure that this problem would not be happened in the near future. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Chairuddin Langkat General Manager

        Responded May 23, 2019
        Novotel Samator Surabaya Timur
        9.6
        Exceptional
        CHRISTIAN from France
        Couple
        Superior King Bed
        Stayed 1 night in September 2019

        Very good hotel”

        I found novotel standards when i arrived to this hotel in SURABAYA. Big room, big bath room always clean. Good and huge breakfast. Polite and helpfull staff very professional. But the location is outside the city between train station and airport (around 110 000 IDR by taximeter blue bird).

        Reviewed September 18, 2019

        See room deals

        Dear Christian, We very much appreciate your comments regarding your stay at the Novotel Samator Surabaya Timur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chairuddin Langkat General Manager

        Responded September 26, 2019
        Novotel Samator Surabaya Timur
        10.0
        Exceptional
        TONY from Singapore
        Family with teens
        Superior Room - 2 Single Beds
        Stayed 1 night in August 2019

        Excellent hotel !”

        I love Accor's Novotel hotel chains, and this one is so perfect ! Love it. Will always stay here next time I go to Surabaya again.

        Reviewed September 02, 2019

        See room deals

        Dear Tony, We very much appreciate your comments regarding your stay at the Novotel Samator Surabaya Timur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chairuddin Langkat General Manager

        Responded September 26, 2019
        Novotel Samator Surabaya Timur
        10.0
        Exceptional
        Ageng from Indonesia
        Couple
        Superior King Bed
        Stayed 1 night in June 2018

        the best in Surabaya Timur”

        amazing hotel, the best in Surabaya Timur

        Reviewed June 30, 2018

        See room deals

        Dear Ageng, We very much appreciate your comments regarding your stay at the Novotel Samator Surabaya Timur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Kalalo General Manager

        Responded December 21, 2020
        Novotel Samator Surabaya Timur
        8.0
        Excellent
        Nuni from Indonesia
        Solo traveler
        Superior King Bed
        Stayed 2 nights in February 2019

        New cozy hotel”

        New hotel with mostly friendly staff, spacious and clean room with beautiful night view of Surabaya. The location far from the center of the city... the breakfast menus offered not to many option and the restaurant isn't too big. One thing that i wasn't satisfied with is that i booked for non smoking room, but at my arrival time those room are full occupied...

        Reviewed April 19, 2019

        See room deals

        Dear Nuni , We very much appreciate your comments regarding your Visit at the Novotel Samator Surabaya Timur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chairuddin Langkat General Manager

        Responded April 22, 2019
        Novotel Samator Surabaya Timur
        10.0
        Exceptional
        Devi from Indonesia
        Family with young children
        Superior Room - 2 Single Beds
        Stayed 1 night in December 2019

        EXCEPTIONAL !”

        The hotel is sparking clean compared with previous Novotel in my city, chamber quality pillow, plenty of breakfast menu. PERFECTION !

        Reviewed December 27, 2019

        See room deals

        Dear Devi, We very much appreciate your comments regarding your stay at the Novotel Samator Surabaya Timur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Kalalo General Manager

        Responded December 21, 2020
        Novotel Samator Surabaya Timur
        8.8
        Excellent
        Cincin from Indonesia
        Business traveler
        Superior King Bed
        Stayed 2 nights in November 2018

        New Hotel, Superb Staff, Far From City”

        It's a new hotel, so everything was really clean and neat. The Loby was beautiful and check in process was fast and efficient. All the staff were polite and helpfull. Air circulation in smoking room was not very good, the smoke and the smell stay too long, the exhaust fan power was not strong enough and the room had not enough ventilation. The breakfast buffet was taste ok, yet lacked of variation. I expected more since it's a 4 star hotel. I won't recommend the dinner buffet (paid for Rp 150.000,-). The taste was so average and the variation was not even half from the breakfast. The buffet looked full only because they spread the dessert all over the table. Summary : Plus : New Hotel, Cleanliness, Very Quiet, Clean Bathroom, Great Hot Shower, Comfort Bed and Pillows, Polite and Helpful Staff, Efficient Check in/out Minus : Location far from City, Food Variation, Air Circulation in Smoking Floor/Room, Connecting doors not sound proof. Still the best hotel in area.

        Reviewed November 28, 2018

        See room deals

        Dear Cincin, Thank you for sparring your time to share your experience with Novotel Samator Surabaya Timur. It really a pleasure that our services & facilities meets your standard. We look forward to welcoming you in near future. Sincerely yours, Chairuddin Langkat General Manager Novotel Samator Surabaya Timur

        Responded January 11, 2019
        Novotel Samator Surabaya Timur
        9.2
        Exceptional
        Pu from China
        Business traveler
        Superior Suite with King Bed
        Stayed 2 nights in July 2018

        good for recommendation”

        it is a very good experience to stay in this hotel, it is new hotel with good facilities, like swimming spool and fitness center, especially, I booked a biggest room at highest price from Agoda, but agoda did not include the breakfast, it made me angry, but the receiption of hotel added the breakfast free for me, it is very nice, thanks for that.

        Reviewed August 09, 2018

        See room deals

        Dear Ms. Pu, Thank you for sparring your time to share your experience with Novotel Samator Surabaya Timur. It really a pleasure that our services & facilities meets your standard. We look forward to welcoming you in near future. Sincerely yours, Chairuddin Langkat General Manager Novotel Samator Surabaya Timur

        Responded January 11, 2019
        Novotel Samator Surabaya Timur
        9.2
        Exceptional
        Yuanita from Indonesia
        Group
        Superior Room - 2 Single Beds
        Stayed 1 night in December 2020

        Good Hotel”

        It was a good stay. Nice hotel, the room is spacious, and the price is quite cheap for this 4 star hotel. The staff responded well to our request. Recommended for anyone who wish to stay in this hotel. Quite great location too.

        Reviewed January 03, 2021

        See room deals

        Dear Yuanita, We very much appreciate your comments regarding your stay at the Novotel Samator Surabaya Timur. It is always a pleasure to receive positive feedback and provided our place with a nice hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Charles Kalalo General Manager

        Responded January 11, 2021
        Novotel Samator Surabaya Timur
        10.0
        Exceptional
        Devi from Indonesia
        Family with teens
        Superior Room - 2 Single Beds
        Stayed 1 night in December 2019

        PERFECTION!”

        Spacious room, chamber quality pillow, superb buffet breakfast, sparkling clean hotel area,good value, warm welcome, there is mini mart in the same area, reasonable price and comfort gym area..

        Reviewed December 27, 2019

        See room deals

        Dear Devi, We very much appreciate your comments regarding your stay at the Novotel Samator Surabaya Timur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Kalalo General Manager

        Responded December 21, 2020
        Novotel Samator Surabaya Timur
        10.0
        Exceptional
        Dian from Indonesia
        Solo traveler
        Superior King Bed
        Stayed 1 night in October 2018

        Exceptional”

        It's always one of my top choice - i always come back whenever im in Surabaya

        Reviewed October 08, 2019

        See room deals

        Dear Dian, We very much appreciate your comments regarding your stay at the Novotel Samator Surabaya Timur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chairuddin Langkat General Manager

        Responded October 23, 2019
        Novotel Samator Surabaya Timur
        10.0
        Exceptional
        Wijoyo from Indonesia
        Business traveler
        Superior King Bed
        Stayed 2 nights in July 2019

        Joe”

        the best novotel i have stayed so far in Indonesia

        Reviewed July 23, 2019

        See room deals

        Dear Wijoyo, We very much appreciate your comments regarding your stay at the Novotel Samator Surabaya Timur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chairuddin Langkat General Manager

        Responded July 28, 2019
        Novotel Samator Surabaya Timur
        8.4
        Excellent
        selvie from Indonesia
        Business traveler
        Superior King Bed
        Stayed 2 nights in July 2018

        Clean and comfort”

        Clean and comfort but the staff not really nice though. i went to spa and i forgot to take my card access in the room,then i ask the staff to help me open the door after the spa session. the staff told me to wait for the manager to come and said the master keys was with manager. any hotel can re access the card for the room as long as the customer can answer all the confidential data for the booking.

        Reviewed July 19, 2018

        See room deals

        Dear Mr. Selvie, Thank you for sparring your time to share your experience with Novotel Samator Surabaya Timur. It really a pleasure that our services & facilities meets your standard. We look forward to welcoming you in near future. Sincerely yours, Chairuddin Langkat General Manager Novotel Samator Surabaya Timur

        Responded January 11, 2019
        Novotel Samator Surabaya Timur
        9.2
        Exceptional
        Ondrej from Czech Republic
        Business traveler
        Superior Suite with King Bed
        Stayed 3 nights in October 2019

        Great stay”

        Very clean and spacious room. Great staff from FrontDesk. New hotel in a new complex. Indomaret close to hotel, ATM as well. Good breakfast but not huge range... but still enough.

        Reviewed November 01, 2019

        See room deals

        Dear Ondrej, We very much appreciate your comments regarding your stay at the Novotel Samator Surabaya Timur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chairuddin Langkat General Manager

        Responded November 17, 2019
        Novotel Samator Surabaya Timur
        10.0
        Exceptional
        Septianus from Indonesia
        Family with young children
        Superior King Bed
        Stayed 2 nights in December 2018

        Good New Hotel”

        The hotel is great. We got a good breakfast and for anything that we missed, we simply could go downstairs to the nearest convenience store (the same building area). The only comment is that since this is a newly opened hotel, then the green scenery is still on progress. Perhaps in our next visit we can see bigger tree and lavish green surroundings.

        Reviewed May 09, 2019

        See room deals

        Dear Septianus, We very much appreciate your comments regarding your visit at the Novotel Samator Surabaya Timur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chairuddin Langkat General Manager

        Responded May 23, 2019
        Novotel Samator Surabaya Timur
        6.8
        Good
        andi from Indonesia
        Business traveler
        Superior Room - 2 Single Beds
        Stayed 3 nights in January 2020

        In the middle between city and airport”

        for business , time to get to the airport should be consider. the location is perfect, near to rungkut industrial area where my business partner location

        Reviewed January 21, 2020

        See room deals

        10.0
        Exceptional
        andreas from Indonesia
        Couple
        Superior King Bed
        Stayed 1 night in May 2018

        nice swimming pool”

        fancy hotel, nice swimming pool reasonable price

        Reviewed May 19, 2018

        See room deals

        Dear Mr. Andreas, Thank you for sparring your time to share your experience with Novotel Samator Surabaya Timur. It really a pleasure that our services & facilities meets your standard. We look forward to welcoming you in near future. Sincerely yours, Chairuddin Langkat General Manager Novotel Samator Surabaya Timur

        Responded May 24, 2018
        Novotel Samator Surabaya Timur
        10.0
        Exceptional
        Dian from Indonesia
        Solo traveler
        Superior King Bed
        Stayed 1 night in October 2018

        Exceptional”

        New Hotel, close to Juanda airport Private and clean, and good for price.

        Reviewed October 08, 2019

        See room deals

        Dear Dian, We very much appreciate your comments regarding your stay at the Novotel Samator Surabaya Timur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chairuddin Langkat General Manager

        Responded October 23, 2019
        Novotel Samator Surabaya Timur
        9.2
        Exceptional
        Erlinda from Indonesia
        Solo traveler
        Superior King Bed
        Stayed 1 night in May 2018

        Exceptional”

        Hotelnya masih baru. Kamar nya bersih dan sarapan nya banyak pilihan n enak. Sayangnya di sekitar hotel tidak ada tempat makan selain di hotel..

        Reviewed May 20, 2018

        See room deals

        Dear Ms. Erlinda, Terima kasih Anda sudah menyempatkan waktu untuk menulis ulasan tentang pengalaman menginap Anda bersama Novotel Samator Surabaya Timur. Kami sangat senang bahwa kebersihan dan sajian sarapan yang kami hidangkan sudah bisa memenuhi standard Anda. Sejali lagi terima kasih, kami siap untuk menyambut Anda kembali di Novotel Samator Surabaya Timur. Salam, Chairuddin Langkat General Manager Novotel Samator Surabaya Tmur

        Responded May 24, 2018
        Novotel Samator Surabaya Timur
        8.8
        Excellent
        linda from Indonesia
        Couple
        Superior King Bed
        Stayed 1 night in January 2019

        Amazing hotel and value money”

        Staffs are good, locations okay, there is mini mart and coffee shop behind. Room is clean and wide. Me and hubby have a pleasant stay here.. Just a little request for better taste breakfast menu💕 Will book for another visit next time!

        Reviewed January 14, 2019

        See room deals

        Dear Ms. Linda , We very much appreciate your comments regarding your stay at the Novotel Samator Surabaya Timur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chairuddin Langkat General Manager

        Responded January 21, 2019
        Novotel Samator Surabaya Timur
        12345
        This is a popular property. Don't miss out!

        Back to search results

        Back to room choices

        |

        Dismiss

        null