Novotel Samator Surabaya Timur
Novotel Samator Surabaya Timur is a distinct addition to Surabaya and a smart choice for travelers. Whether you are traveling for business or pleasure, get the most out of your trip with a stay at Novotel Samator Surabaya Timur.
Novotel Samator Surabaya Timur provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site.
The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the tours can even help you book tickets and reservations at all the best shows and programs nearby. On cold days and nights, the hotel's on-site fireplace will keep you warm. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Feel right at home during your stay at Novotel Samator Surabaya Timur. Some rooms are equipped with linen service and air conditioning for your convenience. In-room entertainment such as television, is provided for guests in select rooms. The hotel also offers a refrigerator, bottled water, a coffee or tea maker and mini bar in some rooms for when you feel like it is needed.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.
Dining and things to do
Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Novotel Samator Surabaya Timur. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Novotel Samator Surabaya Timur caters to its guests varied dietary restrictions with cuisine types such as halal available. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Never let a day go wasted when you're at Novotel Samator Surabaya Timur with all the activities and facilities provided. Finish your vacation days right by dropping in at the massage, solarium, spa and sauna. Start your vacation off right with a dip in the pool. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility.
Have some easy fun without traveling far, while playing mini golf course at Novotel Samator Surabaya Timur. Have fun with your friends or family, or even meet new people at the library and games room.
Around the property
Novotel Samator Surabaya Timur provides an excellent base for exploring the sights of Surabaya in-depth. The best way to remember your time in Surabaya is with a nice gift at Tunjungan Plaza located about 6.3 km away.
Best evet”
Great room with great cafeteria. I stayed at the 23rd floor room, which has 2 rooms with 3 bathroom and a very big living room. I m really satisfied with the room condition.
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Best for Value”
Good room for short trip. Room was clean, staffs were friendly. Check in and check out was fast. Breakfast was great. The only shortcoming was the room temp was hot. I guess bcs the hotel was fully occupied and ac was central one
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Dear Jessica, We very much appreciate your comments regarding your stay at the Novotel Samator Surabaya Timur. It is always a pleasure to receive positive feedback. Especially regarding our room cleanliness, and our breakfast situation. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We expecting you to come again and Stay Healthy! Sincerely, David C. Kalalo General Manager
Good local to stay”
Frontdesk was good, cleaness was very good, like to stay around the hotel, very value for you money.
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Dear Mr . Yongky, Warmest greetings from Novotel Samator Surabaya Timur We sincerely appreciate for choosing to stay at Novotel Samator Surabaya Timur and taking the time to provide us your feedback. We are pleased to read that you had satisfy staycation and It is encouraging as our guest’s satisfaction is our primary concern. I will share your feedback with our team , especially to our Front desk staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, we hope your next stay will be as pleasant as the previous one. Kind Regards, David kalalo General Manager
Good Hotel”
We slept there on our way to Bali. The hotel is located not far from the highway, providing easy access for travelers by car. The room was clean and looked new.
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Dear Frankie, We very much appreciate your comments regarding your stay at the Novotel Samator Surabaya Timur. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We expecting you to come again and Stay Healthy! Sincerely, David C. Kalalo General Manager
Best hotel to stay in Surabaya ”
Hotel was clean , staff are fantastic and food was great
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Dear Muhammad, We are very grateful for your comments regarding your stay at Novotel Samator East Surabaya. We will share your comments with our team, especially regarding our cleanliness, our staff services and also about our tasty food. We are sure that this feedback will serve as a motivation for all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as satisfying as the previous one. Best regards, David C. Kalalo General Manager
Long queue during breakfast. ”
We stayed during the Chinese New Year and it was understandably busier. Our breakfast was in a ballroom to accommodate the crowd however they were using round tables which were not effective. Some guests were not willing to share a table eventhough they were a couple or solo. The food was constantly finished and had to wait to be refilled. The eggs station had the longest queue. Everyone was just grabbing anything that were available to eat. We felt pity for the staff. The management should have organised it better since they knew their booking/room occupancy well ahead of time. They could hire extra people, use a square table instead of round tables. The room itself was clean and every staff was helpful.
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Very clean and convenient ”
Easy chek in, hot water , comfort bed and more pillows all perfect
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Dear Mr Handy, We sincerely appreciate for choosing to stay with Novotel Samator Surabaya Timur and taking the time to provide us your feedback We are pleased to read that you had an enjoyable stay in our hotel and it is encouraging as our guest’s satisfaction is our primary concern. On behalf of the hotel team, we wish to thank you for your continuous support and we are looking forward to welcoming you back at Novotel Samator Surabaya TImur Kind Regards, David Kalalo General Manager
Nice and new”
Beautiful pool bar, excellent breakfast choices!
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Exceptional”
Clean and spacious room, the staff are helpful and kind. Room is not soundproof, we can hear sound from guest next room . Overall it's nice stay
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Dear Albert, We very much appreciate your comments regarding your stay at the Novotel Samator Surabaya Timur. It is always a pleasure to receive feedback. I will share your comments with our team., especially regarding our cleanliness and kind great services by our staff. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We expecting you to come again and Stay Healthy! Sincerely, David C. Kalalo General Manager
Very good hotel”
Nice breakfast, clean room and nice staff…must be back next time…Good job novotel
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Dear Norman, We very much appreciate your comments regarding your stay at the Novotel Samator Surabaya Timur. It is always a pleasure to receive feedback, especially about our kind staff and also our tasty breakfast. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We expecting you to come again and Stay Healthy! Sincerely, David C. Kalalo General Manager
Very recommended hotel”
Good hotel and very clean. But when i stay there are too many guest so the service is not good!
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All ok, nice bedroom. good breakfast selection”
I requested non-smoking room however they were fully booked so i got a smelly smoking room/floor which is so awful for me to having that smoke smell came into my room the whole night, apart from that the rest all good.
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Dear Julia, We very much appreciate your comments regarding your stay at the Novotel Samator Surabaya Timur. It is always a pleasure to receive positive feedback during your stay with us. We do apologize that your room allocation didn.t met your expectations. And we will do better in the future. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David C. Kalalo General Manager
Great Sevice. Clean room. Good breakfast. ”
3rd time staying here. Best value for money. Friendly staffs, Clean Room, Nice and quiet pool , good breakfast
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Dear Jessica, We very much appreciate your comments regarding your stay at the Novotel Samator Surabaya Timur. It is always a pleasure to receive positive feedback. Especially regarding our room cleanliness, our friendly staff, and our breakfast situation. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We expecting you to come again and Stay Healthy! Sincerely, David C. Kalalo General Manager
Good value hotel”
Location is good, facility is ok. Overallthis is a good value hotel to stay.
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Dear Setyadarma, We very much appreciate your comments regarding your stay at the Novotel Samator Surabaya Timur. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We expecting you to come again and Stay Healthy! Sincerely, David C. Kalalo General Manager
Great value for money”
Clean room and good breakfast.
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Dear 晃 We very much appreciate your comments regarding your stay at the Novotel Samator Surabaya Timur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David C. Kalalo General Manager
Great hotel great service”
Highly recommended to stay Great lobby setting Comfortable bed Spacious room Nice pool There are two cafes in next building with affordable menus Yummy breakfast Friendly staffs.. I only remember Mbak Ana at front desk.. thank you Mbak..
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Dear Setya, We very much appreciate your comments regarding your stay at the Novotel Samator Surabaya Timur. It is always a pleasure to receive feedback. I will share your comments with our team, especially regarding our bed, pool , our tasty breakfast, and also good service by our staff named Anna. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We expecting you to come again and Stay Healthy! Sincerely, David C. Kalalo General Manager
Nothing much to say”
Best hotem, best service, best room.. must stay hotel in Surabaya
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Dear Jessica, We very much appreciate your comments regarding your stay at the Novotel Samator Surabaya Timur. It is always a pleasure to receive feedback, especially about our services. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We expecting you to come again and Stay Healthy! Sincerely, David C. Kalalo General Manager
Best place to go for staycation in Surabaya!”
Recommended hotel for family, not forget to mention the hospitality & the environment! Absolutly will go back to this hotel when we have a trip to Surabaya
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Dear Putri We very much appreciate your comments regarding your stay at the Novotel Samator Surabaya Timur. It is always a pleasure to receive positive feedback especially during your stay with family. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David C. Kalalo General Manager
Worth It !!”
homy place, good food, nice environment, cozy, and recomended for family
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Dear Hadi, We very much appreciate your comments regarding your stay at the Novotel Samator Surabaya Timur. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We expecting you to come again and Stay Healthy! Sincerely, David C. Kalalo General Manager
Exceptional”
This is the most comfortable hotel ever!
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Dear Ms Shanaaz, We sincerely appreciate for choosing to stay with Novotel Samator Surabaya Timur and taking the time to provide us your feedback We are pleased to read that you had an enjoyable stay in our hotel and it is encouraging as our guest’s satisfaction is our primary concern. On behalf of the hotel team, we wish to thank you for your continuous support and we are looking forward to welcoming you back at Novotel Samator Surabaya TImur Kind Regards, David Kalalo General Manager