Novotel Samui Resort Chaweng Beach Kandaburi
Novotel Samui Resort Chaweng Beach Kandaburi
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Superior 1 Double Bed - Bed Novotel Samui Resort Chaweng Beach Kandaburi
Superior 1 Double Bed - Bed
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Lobby Novotel Samui Resort Chaweng Beach Kandaburi
Lobby
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Lobby Novotel Samui Resort Chaweng Beach Kandaburi
Lobby
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Interior view Novotel Samui Resort Chaweng Beach Kandaburi
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Very good
Location
7.9
See all 58 photos Novotel Samui Resort Chaweng Beach Kandaburi
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Removed from saved list
2016

Novotel Samui Resort Chaweng Beach Kandaburi

Very good location
Stay in the heart of Samui - See what's nearby
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Excellent
From 651 reviewsSee what guests said
8.1
Recommended by 84% of guests
Value for money7.9
Distance to city center10 km
Location rating7.9
Nearest airportSamui International Airport (USM)
Distance to airport1.5 km
Has restaurantYes
  • Airport transfer

  • Private beach

  • Currency exchange

  • Heart of the city

Room choices
8.5
Excellent
Room comfort & quality
5 travelers are looking at this property right nowBook now before it's too late!
Deluxe 1 Double Bed
Deluxe 1 Double Bed
...
  • Garden view
  • 54 m²/581 ft²
  • 1 double bed
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Superior 2 Single Beds
Superior 2 Single Beds
...
  • Garden view
  • 52 m²/560 ft²
  • 2 single beds
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Deluxe 2 Single beds
Deluxe 2 Single beds
...
  • Garden view
  • 54 m²/581 ft²
  • 2 single beds
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Superior 1 Double Bed
Superior 1 Double Bed
...
  • Garden view
  • 52 m²/560 ft²
  • 1 double bed
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Deluxe Family
Deluxe Family
...
  • Garden view
  • 55 m²/592 ft²
  • 1 double bed and 1 bunk bed
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Superior Family
Superior Family
...
  • Garden view
  • 75 m²/807 ft²
  • 1 double bed and 1 bunk bed
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Single Standard
Single Standard
...
  • 52 m²/560 ft²
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1 Bedroom Suite
1 Bedroom Suite
...
  • Non-smoking
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Single Beach Front
Single Beach Front
...
  • 54 m²/581 ft²
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2 Bedroom Suite
2 Bedroom Suite
...
  • Non-smoking
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More about Novotel Samui Resort Chaweng Beach Kandaburi

More about Novotel Samui Resort Chaweng Beach Kandaburi

An overview

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Nearest essentials

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What's nearby

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Guest policies

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Real reviews from real guests

Agoda Reviews (651)Booking.com Reviews (157)
8.1
Excellent
Cleanliness8.5
Facilities7.5
Location7.9
Room comfort and quality8.5
Service8.2
Value for money7.9
Provided by verified guests of Agoda
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12345
10.0
Exceptional
Manuel from United States
Couple
Deluxe 1 Double Bed
Stayed 7 nights in April 2018
Koh Sumui 2018 (Song Kran)”
A good hotel, very clean and fresh, private beach right next to the pool. Rooms were very clean and I was surprised with a up grade to the honeymoon suite as my booked room was not available. This was a great gesture on Managements part.
Reviewed May 15, 2018
7.6
Very good
Aneta from Australia
Solo traveler
Superior 2 Single Beds
Stayed 2 nights in April 2018
Not bad, but not great”
This resort is nice... very big, 2 sites; one by the beach and one by the hills. The beach side is nicer as it oversees a beautiful strip of Chaweng Beach with gorgeous white sand. The beach provides access to many bars and restaurants. The hotel also has 2 awesome pools. The hotel restaurant is nice, but does not have too much variety. Breakfast was okay, nothing special. Amenities were lacking in the room I was in; all that is provided is shampoo, conditioner, shower gel and soap. The bathroom was huge with a spa. The room was neat and spacious (although lacking any character), but cleanliness could be improved. It needed some dusting and I was also unfortunate enough to get a bed with bed bugs so I didn’t sleep in it for fear of being bitten. The front office and concierge staff were the best part of my stay as they were helpful and amazingly friendly. I’d recommend this place mostly for the service and pool/beach access.
Reviewed May 03, 2018
10.0
Exceptional
kurtis from United Kingdom
Couple
Superior 1 Double Bed
Stayed 2 nights in September 2017
Exceptional”
Amazing hotel,. perfect to take your partner
Reviewed October 09, 2017
7.2
Very good
Lisa from United States
Solo traveler
Superior Family
Stayed 5 nights in July 2017
Very good”
I have mixed feelings about this hotel. Our room was spacious and very nice. The staff in reception is very kind and helpful. The water at the beach is warm and the sand is soft. You can walk out a little way and sit in the water and it is calm. The parts I didn't like are: you have to walk across the street if your room is located away from the reception and it is a very busy street. There is a person who stops traffic so you can get across. You have to go through reception to get to the beach; so it's a ways to get there. It was very noisy with Chinese people and their children practically yelling at each other when we were there. They allowed their children to run between tables at breakfast and around the pool where people are trying to relax. There was a high percentage of Chinese compared to other nationalities and it was not relaxing due to their loud behavior. The breakfast wasn't organized. Apparently, they were short staffed, but some of the staff was rude; I'm not sure if they were stressed, but they told people they didn't have certain items that were definitely available. After a couple of days of frustration, we approached the manager and finally the general manager, Domenic. He was very professional and listened carefully to our concerns. He explained that he had been there only nine months and that things had improved but still needed some work. He really tried hard to work with us to make things right. In the end we decided to go to Ko Phangan and he arranged for transportation to the ferry, and transportation when we returned since we had a flight to Bankok. The staff helped us get our ferry tickets and were extremely helpful. He also gave us credit for the days we chose not to stay at the hotel. I believe he will make this a great hotel if he gets more time to secure a reliable staffing.
Reviewed August 13, 2017
9.2
Exceptional
Ledionnie from Malaysia
Couple
Deluxe 1 Double Bed
Stayed 1 night in December 2016
Superb stay”
The room is spacious. Even the bathroom can be easily be another hotel room. I love everything about this hotel. I had such a lovely stay. Will definitely come back here again.
Reviewed June 21, 2017
3.6
aviram from Israel
Family with young children
Deluxe Family
Stayed 7 nights in April 2017
Not suitable for human habitation”
Near the rooms a swamp filled with mosquitoes and frogs the room has the worst floorplan ever i took the family room . when entering the room you enter into to bathroom . to exit the room you must go throught the bathroom . the hotels locationc sucks. the hotel is very old . ruins the name of novetel worldwide not even 2 stars the only thing thats ok is the pool. even the beach is with sewer water
Reviewed April 19, 2017
7.6
Very good
fransiscus from Netherlands
Family with young children
Superior 2 Single Beds
Stayed 7 nights in March 2017
Nice pool and location ”
Very nice resort, with beautiful garden. Nice big pool, sea looks really beautiful but is not deep. I Get a free upgrade to a room close to the pool, rooms are very spacious. The hillside rooms are a little far and you have to cross a busy road. Airconditioning in the room was working very bad, get an other room but also in this room the temperature stayed very high at night. Last few days the room was smelling like sewage, also outside the room. After complaining at reception, they light some candle. That solved the smell but not the problem. Breakfast is nice but, the same everyday. Food and drinks are over priced. Will I stay again? For sure , but only with some good air-conditioned rooms.
Reviewed March 26, 2017
5.2
Thapanee from Thailand
Group
Superior 2 Single Beds
Stayed 3 nights in March 2017
It should be better”
It should be better since we chosen the hotel in a standard of Accor group but i don't know in which system they use for screening their customers. We are 2 ladies and they have add us to the room which is very far away to the back side of the hotel. And since the building have many level with at least 4 elevator with different kind of floor. First arrived they took us to the room by the 3rd elevator which we have to go up to 4 floor then take Tehran half floor by stair. But when we have to come back to the room by ourself we took the 1st elevator and the top floor we can press is 4 floor but we came off seem to be in a different floor of our room then we walk up by stair for 2 more floor. Basically it is too complicate and to far for the woman walking back to the room. Especially if it at the night. Then at the beach side there is not enough towel and no refill. We have been waiting until we finished and i end up by sharing the towel with my friend. The staff at the check in didn't inform us for any of hotel information, we have to ask from one of the expat staff for the breakfast place and he was informed us we can have breakfast at both side. But when we arrive on the beach side for breakfast the other expat staff told us this side is reserve for the customers that stay on this side. This is quite impolite for my opinion to reply to your customer in this kind of way. So we have told her that one of the staff told us to come here or should we walk back, and at the end she allow us to have the breakfast there. There is many way to handle this situation, you should check with your front desk first if they have inform to all the customers or not. However the other day we stay on the other side but overall the breakfast here is not a Novotel standard at all. Asian side boil rice not hot not even warm. Breakfast station dirty, not clean, not fill up the food. even fried is very bad, i wish i can show you how is look. Fried rice same color as stream rice. 2 kind of fri
Reviewed March 15, 2017
4.0
Bee from Malaysia
Family with young children
Deluxe 1 Double Bed
Stayed 4 nights in December 2016
Not worth for money”
Room is very old designed. It stated ocean view but there is NO VIEW at all. The hotel was divided and parted by a road to hill side and beach side. Guests that staying uphill would have to walked across the road to the main restaurant for breakfast or a swim. Its so called private beach is pathetic- a small, narrow stretch and dirty.
Reviewed January 04, 2017
6.4
Good
Barbara from South Africa
Couple
Deluxe 1 Double Bed
Stayed 5 nights in December 2016
Decent hotel”
This hotel is well positioned on Chaweng Beach. The best feature is the swimming pool area. It's right next to the beach and dining area. Really lovely pool set up. The beach in front of hotel is very narrow and not accessible at high tide. The room is spacious and comfortable although a bit dark. However the staff do not provide good service. There doesn't seem to be much management supervision either. Breakfast could be improved. We enjoyed our stay there but could be better.
Reviewed January 03, 2017
6.4
Good
RAJIV from India
Couple
Superior 2 Single Beds
Stayed 3 nights in December 2016
Nil”
No no
Reviewed December 09, 2016
8.0
Excellent
Carolina from Azerbaijan
Family with young children
Deluxe 1 Double Bed
Stayed 3 nights in November 2016
Very relaxing stay...”
We were very happy when we arrived to the hotel, very tired. So the bed was the perfect thing waiting for us. Super comfortable hard bed. Very spacious room and bathroom. The room was clean but the bathroom (shower and tub) were both dirty, that was a bit disappointing. We had the breakfast included and it was a good buffet but nothing amazing, all 3 days we ate there it was always the same thing... the pool was fantastic, we really enjoyed it with our son. Also on the street of the hotel (specially to the right of lobby entrance, same side of street) there is a great Thai food restaurant for lunch and dinner. Overall we had a great experience at the hotel, very comfortable and clean. Do recommend it!
Reviewed November 29, 2016
8.0
Excellent
Teresia from Singapore
Family with young children
Superior Family
Stayed 3 nights in October 2016
Great stay. The facilities in the hill could have been better. Looks old and shabby. ”
Good breakfast, nice pool by the beach. The pool at the hill looks old and also the restaurants.
Reviewed October 31, 2016
6.0
Kenneth from Hong Kong
Family with teens
Superior Family
Stayed 10 nights in August 2016
10 day family break”
The hotel itself is not bad and there is not one standout horror to demonise the place with. But likewise there aren't the wow-factor events either to warrant raving about it. The hotel was not cheap (compared to other places in Samui) so why shouldn't expectations be higher? For each member of staff who was lovely (the lady who checked us in) we met one that was less so (the lady who checked us out). The hotel is divided by a main road which was never once mentioned. For reference hillside doesn't explain this, I would imagine most people would expect a resort to be enclosed! Issues with food hygene were raised and to the hotel's credit addressed. But for an established chain why was I having to point issues out in the first place? All in we had an okay stay, it was all just very average.
Reviewed August 22, 2016
8.0
Excellent
Brett from Australia
Group
Superior 1 Double Bed
Stayed 4 nights in August 2016
Nice hotel”
Big hotel, in a good location, about a 7 min drive to the centre of the action. Great breakfast and rooms!
Reviewed August 22, 2016
8.0
Excellent
Itsuka from Japan
Family with young children
Deluxe Family
Stayed 3 nights in July 2016
nice hotel”
friendly staff
Reviewed August 02, 2016
6.4
Good
tom from Denmark
Family with young children
Superior Family
Stayed 1 night in July 2016
great with famaly rooms ”
nice hotel nice location but a bit overprized for hvat u get
Reviewed July 22, 2016
10.0
Exceptional
Daniel from Singapore
Family with teens
Deluxe Family
Stayed 2 nights in June 2016
Palace-like Resort with Friendly Staff”
The building of the resort made me feels like I am in a palace. Our family room was so spacious & luxurious. The staff were just great! The breakfast spread was very good and not salty as compared to other resorts which was ideal as my hubby has hypertension. The free flow coffee maker was another plus point. The beach was very interesting as certain part was with shallow water while other part was deeper. Crystal clear water and finer sand could be found further out about 50m for a greater swim. We were fascinated to find corals, black sea cucumber & lots of small fishes. There are a few local restaurants nearby to get cheap food. We enjoyed our meals at The Dusk Restaurant just next to Novotel. We hope to be back again!!
Reviewed June 14, 2016
8.4
Excellent
PAISIT from Thailand
Couple
Superior 1 Double Bed
Stayed 5 nights in May 2016
nice room with great service.”
We book the hotel in low-season which is not bad at all. The room is comfy and clean. The hotel is very near the airport (15 mins by car). The staff is very attentive
Reviewed May 31, 2016
7.6
Very good
THANUTTHA from Thailand
Couple
Deluxe 1 Double Bed
Stayed 2 nights in May 2016
Entertainment”
Arrange some special event or entertainment program might increase the better environment.
Reviewed May 23, 2016
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