Novotel Shenzhen Watergate

Novotel Shenzhen Watergate

No 1019 Shennan Zhong Road, Huaqiangbei, Shenzhen, China, 518031
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Standard Queen Room - Bed Novotel Shenzhen Watergate
Standard Queen Room - Bed
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    Lobby Novotel Shenzhen Watergate
    Lobby Novotel Shenzhen Watergate
    Swimming pool Novotel Shenzhen Watergate
    Standard Queen Room - Bed Novotel Shenzhen Watergate
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    Surrounding environment Novotel Shenzhen Watergate

    Guest reviews

    7.6
    Very good
    /10
    (925 reviews)See what guests said
    9.2
    Exceptional

    "We got a free upgrade and it's really a nice room."

    TSANG P.

    -

    October 19, 2018

    8.0
    Excellent cleanliness
    Recommended by 86% of guests

    Property highlights

    • 490 meters to public transportation

    • Located in heart of Shenzhen

    • Free Wi-Fi in all rooms!

    • Air conditioning

    This property is in high demand!Last booked 3 hours ago
    Very good
    Location
    7.6
    See map
    Very good location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • GuoJi JiuBa Jie140 m
  • Shenzhen Museum150 m
  • Maoye Mall (deep South)200 m
  • Shennanzhong Commercial Area260 m
  • Rui Ou a lifestyle department Store260 m
  • Years of treasure department Store (Red Ridge)320 m
  • Mission Hills Golf Course380 m
  • Deng Xiaoping Portrait Square400 m
  • Sun Store540 m
  • Rainbow Shopping Mall (Dingcheng)600 m
  • Fast facts about Novotel Shenzhen Watergate

    Value for money7.7
    Distance to city center3 KM
    Location rating7.6
    Nearest airportHong Kong International Airport (HKG) - Hong Kong
    Distance to airport30.1 km
    Select your room
    7.9
    Very good
    Room comfort & quality
    Superior Suite 1 Queen Bed
    Superior Suite 1 Queen Bed
    ...
    • Room size: 50 m²/538 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Standard Queen Room
    Standard Queen Room
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Superior Queen City View
    Superior Queen City View
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Superior Twin City View
    Superior Twin City View
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Standard Twin Room
    Standard Twin Room
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Standard Room With Queensize Bed ( No Breakfast )
    Standard Room With Queensize Bed ( No Breakfast )
    ...
      Enter dates to see prices
      Standard Twin Room with Free Mini Bar
      Standard Twin Room with Free Mini Bar
      ...
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        Standard Queen Room with Free Mini Bar
        Standard Queen Room with Free Mini Bar
        ...
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          Standard 2 Single Beds
          Standard 2 Single Beds
          ...
            Enter dates to see prices
            Standard 2 Single Beds ( No Breakfast )
            Standard 2 Single Beds ( No Breakfast )
            ...
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              Have a question for Novotel Shenzhen Watergate?

              What people love about the property

              • 8.0
                Very good

                "Have been staying in this hotel for many times, nice and big comfortable room."

                Chua

                |

                December 1, 2016

              • 10.0
                Exceptional

                "Everything is good, super comfy bed."

                Glenn

                |

                December 18, 2017

              • 8.0
                Very good

                "Good location , room is clear and big"

                CHAN

                |

                June 11, 2017

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              More about Novotel Shenzhen Watergate

              More about Novotel Shenzhen Watergate

              9.3
              Exceptional

              "Staff were very helpful and allowed us a late checkout."

              Dylan

              |

              January 25, 2016

              An overview

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              What they offer

              7.2
              Very good

              "Hotel The staff was quite responsive and helpful throughout..."

              Jennifer

              |

              January 15, 2018

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              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
              Show less

              What to eat nearby

              Chinese cuisine
              Chinese cuisine
              Tang Gong (WanDe)
              240 m Chinese
              ShanXi Han Ji
              260 m Chinese, Minority Chinese
              ChuanTong XiangLa Xie (NanYuan Road)
              350 m Chinese, Seafood
              American cuisine
              American cuisine
              Qian Wei Shuan (WanXiangCheng)
              1.1 km American, Japanese
              KFC (WanXiangCheng)
              1.1 km American, Fast food
              HuiWei Ya XueFen Si Tang (GuoKe)
              1.7 km American
              Fast food
              Fast food
              WangZi ChuFang (ZhongXin)
              140 m Fast food
              Jia Wang (NanYuan Road)
              860 m Fast food
              Wang Pin TaiSu NiuPai (ShenNan)
              890 m Fast food, Steakhouse

              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
              Show more

              Property's guest policies

              Show less

              Some helpful facts

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              Announcements

              The swimming pool is currently closed until April 30, 2019.

              Real reviews from real guests

              Agoda Reviews (925)Booking.com Reviews (1073)
              7.6
              /
              10
              Cleanliness8.0
              Facilities7.1
              Location7.6
              Room comfort and quality7.9
              Service7.6
              Value for money7.7
              Provided by verified guests of Agoda
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              All guests (925)
              All room types

              Show reviews that mention 

              Showing 664 verified guest comments
              12345
              8.0
              Excellent
              Wing from Hong Kong
              Family with young children
              Superior Suite 1 Queen Bed
              Stayed 1 night in February 2019
              Very good”
              Insufficient lighting , room is not bright enough
              Reviewed February 16, 2019
              4.4
              SER from Singapore
              Business traveler
              Standard Twin Room
              Stayed 1 night in December 2018
              Disappointment”
              1. Lobby with smoking smell but the hotel stated NO SMOKING HOTEL. 2. Room carpet was smelly. 3. Location is not convenient for taking MTR due to the stairs without lift and escalator. 4. Good point is when request for bathing after check out the evening is available at pool level. very much appreciated.
              Reviewed December 17, 2018
              8.0
              Excellent
              Lieu from Singapore
              Business traveler
              Standard Queen Room
              Stayed 1 night in January 2019
              Ok”
              Ok
              Reviewed January 19, 2019
              8.4
              Excellent
              Hoi from Hong Kong
              Couple
              Superior Queen City View
              Stayed 1 night in November 2015
              Good and cleainess”
              The location is not so convenient but it is not too far away to MTR . It is suggested to reach there by taxi. The lobby is not difficult to find. The hotel is clean and modern. You can enjoy a comfortable night in Shenzhen.
              Reviewed April 19, 2016
              8.0
              Excellent
              Wayne from Australia
              Business traveler
              Superior Queen City View
              Stayed 3 nights in October 2014
              Nice Hotel”
              Location, staff
              Hotel had many renovated rooms and I stayed in one. Found it comfortable and typical Novotel room. Despite the hotel clearly signed no smoking it was obvious previous occupiers ignored the rule. So far though it's bearable. For comparable price hotel in Shenzhen I would recommend the Novotel Watergate. Plenty of eateries and shopping within walking distance. Area is nice.
              Reviewed October 24, 2014
              8.7
              Excellent
              CHUEN from Hong Kong
              Couple
              Standard Queen Room
              Stayed 1 night in September 2014
              Clean and Tidy Hotel”
              Convenience, Fast Check-in & out, Clean & Tiday
              Under the international hotel group management, Novotel Shenzhen Watergate have a very high value for money and I'll keep sharing with my friends and high recommend the Agoda members to choose this hotel if you will stay in Shenzhen.
              Reviewed September 24, 2014
              8.0
              Excellent
              CHUEN from Hong Kong
              Couple
              Standard Queen Room
              Stayed 1 night in July 2014
              Clean & Tidy Hotel”
              Clean & Tidy, Fast check-in & Check-out, Value for Money
              As per my previous reviews, this was already my 7th or 8th time to stay in Novotel Shenzhen Watergate. Until now, their rooms standard on "Clean and Tidy" can still maintain as a high level which is very important to my GF. I think this is because of the international management by Accor Group.
              Reviewed September 08, 2014
              8.7
              Excellent
              Enrico from Indonesia
              Couple
              Standard Queen Room
              Stayed 2 nights in July 2014
              decent for business”
              modern design, clean and comfortable
              The bed at novotel is something to enjoy for a 3 star hotel. It far exceeds the quality of other 3 star hotels. The room is well designed, unique for a 3 star hotel. Overall it was a nice hotel in shenzhen, close to the main shopping centers by Taxi and subway. A great one for shopping.
              Reviewed August 12, 2014
              8.0
              Excellent
              Wee from Malaysia
              Group
              Superior Twin City View
              Stayed 1 night in July 2014
              good value ”
              Room Size, Comfort, location
              The room is spacious and for the price that we pay, is consider good value for money. the subway station is just within walking distance. A mall is also nearby the hotel. Wifi signal was good and free fruits are served and drinks from the mini bar are free too.
              Reviewed August 06, 2014
              8.3
              Excellent
              CHI from Hong Kong
              Family with young children
              Superior Queen City View
              Stayed 1 night in March 2014
              Comfortable hotel at reasonable price”
              Close to subways, walking distance to shopping mall, big room
              As I wish to visit Shenzhen early in the morning, so I chose to stay overnight in the city. This hotel is comfortable and clean; The room price is good. Just walking distance to the subway and shopping mall.
              Reviewed March 20, 2014
              8.7
              Excellent
              LIEM from Indonesia
              Business traveler
              Superior Twin City View
              Stayed 1 night in August 2013
              it was great stay in novotel watergate.”
              The room is good , clean, you get what you need , conclusion : good stay in this hotel
              Everything is good except the gym facilities are too simple, threadmill is just 1, other things are very OK. Got to be careful when directing this Novotel Watergate to taxi driver,the taxi driver took us to another Novotel which was far from downtown then returned to Novotel Watergate ( downtown)
              Reviewed August 16, 2013
              7.2
              Very good
              Lieu from Singapore
              Business traveler
              Standard Queen Room
              Stayed 1 night in January 2019
              Ok”
              Ok
              Reviewed January 20, 2019
              8.0
              Excellent
              Luah from Singapore
              Business traveler
              Standard Queen Room
              Stayed 6 nights in September 2018
              Very good”
              Value for money
              Reviewed October 21, 2018
              8.0
              Excellent
              Luah from Singapore
              Business traveler
              Standard Queen Room
              Stayed 1 night in September 2018
              Very good”
              Value for money
              Reviewed October 21, 2018
              8.0
              Excellent
              Soharwien from Indonesia
              Business traveler
              Standard Queen Room
              Stayed 1 night in August 2018
              Good”
              Good
              Reviewed August 03, 2018
              4.8
              CHRISTINA from Hong Kong
              Couple
              Standard Queen Room
              Stayed 1 night in December 2017
              Not up to Novotel normal standard”
              quiet room though in busy street. around ten minutes walk to mtr. Room air conditioner does not regulate properly even though we had the remote control. The carpet was extremely dirty and full of molds. maybe better call it 3 stars in stead of four.
              Reviewed December 26, 2017
              7.2
              Very good
              Ajit from India
              Business traveler
              Standard Twin Room
              Stayed 6 nights in December 2017
              Money Stolen from Safe placed inside almirah”
              The amount of USD 1500/- & RMB 3000/- (Approximately) has been stolen from the safe/locker placed inside almirah. I strongly recommend/suggest not to leave your valuables in room including safe. Safe/locker is just to add list of facilities they provide.
              Reviewed December 11, 2017
              Dear Guest, Warm greetings from Novotel Watergate Shenzhen! Hope this email will finds you well!  Further to your recent visit to the hotel, I would like to take this opportunity to thank you for taking the time to share with us your feedback and concerning our shortfalls. More importantly, I would like to apologize once again for the disappointment which you encountered during your stay.  Regarding the comments which you have shared in the survey, we have already noticed and check with our colleague, after check the CCTV, except our room attendance came into your room there was no one else enter to your room. we will pay attention and regarding to the safety box in the room, we already share the feedback with our managerment to see what we could do to make a improvement to avoid such issue happen again.  We all look forward to welcoming you back soon !  Sincerely, Vicky
              Show more
              Novotel Shenzhen Watergate
              9.2
              Exceptional
              Teng from Malaysia
              Business traveler
              Superior Queen City View
              Stayed 2 nights in December 2017
              Low profile from outside, pleasant inside”
              I was surprised by the outlook of the hotel, I thought it supposed to be something more “Novotel”, not a low-rise commercial building that facing a residential flats. But in fact the room quality surprised me. I like the furniture and setup, The room amenities is thoughtful and i feel Novotel is taking care of guest intimately. The hotel is located at the interchange of two subway stations, and nearby the City Mall. Will pay a visit again.
              Reviewed December 10, 2017
              4.4
              Elfin from Hong Kong
              Couple
              Superior Suite 1 Queen Bed
              Stayed 2 nights in December 2016
              Not worth it”
              I booked suit room but it's located on 4th floor with the view of the podium, little lighting from outside, room temperature was very low and knowing that they have no heat air apply in room. Living room in the room located at the corner without window, never entry to the living room throughout our stay
              Reviewed December 19, 2016
              Dear Ms Elfin ,Thank you for taking the time to tell us about your experience at the Novotel Shenzhen Watergate. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
              Responded May 29, 2017
              Novotel Shenzhen Watergate
              8.4
              Excellent
              Ru from Malaysia
              Couple
              Standard Queen Room
              Stayed 3 nights in September 2016
              A 3 night stay over the mid-autumn festival weekend”
              We stayed here for 3 nights over the mid-autumn festival and it was rather enjoyable. Full review of stay below. A taxi from the SZ airport to this hotel should be around RMB130 (or no more than RMB150 for non-peak traffic hours). A travel tip for you is to get the hotel name ready in Chinese before you arrive as the taxi drivers in Shenzhen don't know the English names of hotels and always ask if we know them in Chinese. The hotel Front Desk speaks minimal English but good enough to assist your basic needs and are generally helpful. Another tip: If you are going to settle payment in cash, bring additional cash for deposit too. Front Desk does not understand "cash on delivery" option. In the end, we settled payment by cash and held the deposit on credit card. If you are settling payment by a foreign credit card, remember to ask them to charge it in RMB not your home currency - exchange rates aren't too friendly and if you don't mention, they don't ask either so you might end up paying more this way. Room: The room was a reasonably good size for 2 persons, equipped with a comfy double bed, closet, TV, a couch, coffee table, writing desk and minibar area. The closet comes equipped with hangers, a safety deposit box (mine was faulty sadly), laundry bag and slippers. Our restroom did not come with a separate shower space (shower in the bath tub) but it was alright for a short stay. Hot water and air conditioning were functioning good. Elevators require a key card to access the floor which is always a good thing (safety & security). Amenities: The in-room amenities offered were decent for the daily rate, with 2 bottles of water replenished daily. MiniBar & WiFi were FREE! ...both included into the room rate which is a definite plus since we weren't in the room all too much and when we were back we could easily reach into the mini-fridge for a can of beverage whilst watching TV. All rooms come with a free "minibar" consisting of only 3 cans of drinks - 1 Coke, 1 Spite
              Reviewed September 19, 2016
              12345
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              Novotel Shenzhen Watergate
              |Very good 7.6
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              • Very good location
              • KK 100
              • Hongling South Metro Station is within 0.49 km