Novotel Singapore Clarke Quay Hotel
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Novotel Singapore Clarke Quay Hotel

177A River Valley Road, Clarke Quay, Singapore, Singapore, 179031
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Standard Queen Novotel Singapore Clarke Quay Hotel
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    Lobby Novotel Singapore Clarke Quay Hotel
    Interior view Novotel Singapore Clarke Quay Hotel
    Swimming pool Novotel Singapore Clarke Quay Hotel
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     Novotel Singapore Clarke Quay Hotel

    Novotel Singapore Clarke Quay Hotel Reviews

    8.0
    Excellent
    /10
    (3500 reviews)See what guests said
    7.2
    Very good

    "Overall, others facilitates including the room has been exce..."

    Daniel

    -

    September 20, 2018

    8.2
    Excellent cleanliness
    Recommended by 91% of guests

    Things you’ll love about Novotel Singapore Clarke Quay Hotel

    Things you'll love

    • 320 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Excellent
    Location
    8.9
    See map
    Excellent location - Inside city center
    Popular
    Nearby
  • Battlebox580 m
  • Merlion Park1.2 km
  • Orchard Road1.42 km
  • Marina Bay Sands Casino1.82 km
  • Singapore Flyer2.06 km
  • Cloud Forest2.31 km
  • Supertree Grove2.55 km
  • Gardens by the Bay2.55 km
  • Universal Studios4.73 km
  • Sentosa Island5.03 km
  • This property is in high demand!

    Booked 20 times since yesterday | 23 travelers are looking at this property right now

    Value for money7.5
    Distance to city center0.5 km
    Location rating8.9
    Nearest airportSingapore Changi Airport (SIN) - Singapore
    Distance to airport17.6 km

    Rooms available at Novotel Singapore Clarke Quay Hotel

    7.9
    Very good
    Room comfort & quality
    Executive Twin Room
    Executive Twin Room
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Standard Queen
    Standard Queen
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Superior Twin
    Superior Twin
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Superior King
    Superior King
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Premier Room Twin Bed
    Premier Room Twin Bed
    ...
    • Room size: 32 m²/344 ft²
    • Pool view
    • 2 single beds
    Enter dates to see prices
    Premier Suite King
    Premier Suite King
    ...
    • Room size: 64 m²/689 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Superior 2 Single Beds
    Superior 2 Single Beds
    ...
    • Room size: 32 m²/344 ft²
    • Bay view
    • 2 single beds
    Enter dates to see prices
    1 King Bed Executive
    1 King Bed Executive
    ...
    • Room size: 40 m²/431 ft²
    • River view
    • 1 king bed
    Enter dates to see prices
    Premier Room 1 King Bed
    Premier Room 1 King Bed
    ...
    • Room size: 32 m²/344 ft²
    • River view
    • 1 king bed
    Enter dates to see prices
    Superior Double Room with Bay View
    Superior Double Room with Bay View
    ...
    • Room size: 32 m²/344 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    Have a question for Novotel Singapore Clarke Quay Hotel?

    What people love about Novotel Singapore Clarke Quay Hotel

    • 7.6
      Very good
      Location

      "The Novotel is well located with Clarke Quay nearby and Fort Canning MRT just a few minutes away."

      Annette

      |

      January 9, 2019

    • 8.4
      Excellent
      Location

      "Stayed 2 nights recently, and location is perfect."

      Julian

      |

      January 14, 2019

    • 10.0
      Exceptional
      Location

      "Loved this hotel , great value and fantastic location near Clarke quay"

      Paul

      |

      August 13, 2016

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    More about Novotel Singapore Clarke Quay Hotel

    More about Novotel Singapore Clarke Quay Hotel

    10.0
    Exceptional

    "The staff are very friendly and attentive."

    Vivien

    |

    January 3, 2019

    An overview

    Show less

    What they offer

    8.0
    Very good

    "Great location in Clare Quay bars and restaurants at your do..."

    David

    |

    December 24, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    American cuisine
    American cuisine
    Billy Bombers @ The Central
    310 m American, Diner
    Draft and Craft
    690 m American, Bar, Mexican
    Omakase Burger
    820 m American, Fast food
    Asian cuisine
    Asian cuisine
    Fun Toast Liang Court
    50 m Asian, Singaporean
    Yayoiken
    50 m Asian, Japanese
    Shin Minori Japanese Restaurant
    200 m Asian, Japanese, Sushi
    Chinese cuisine
    Chinese cuisine
    Hung Kang - Teochew Restaurant
    590 m Chinese
    PurPle TurTle
    720 m Chinese
    Yan Palace in Chinatown
    740 m Chinese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

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    Reviews of Novotel Singapore Clarke Quay Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (3500)Booking.com Reviews (3053)
    8.0
    /
    10
    Cleanliness8.2
    Facilities8.0
    Location8.9
    Room comfort and quality7.9
    Service8.0
    Value for money7.5
    All languages
    All guests (3500)
    All room types

    Show reviews that mention 

    Showing 2937 verified guest comments
    12345
    9.2
    Exceptional
    Mohamad from Singapore
    Couple
    Standard Queen
    Stayed 1 night in April 2019

    Location”

    Location was perfect.

    Reviewed May 17, 2019
    7.6
    Very good
    Hee from Malaysia
    Business traveler
    Superior Twin
    Stayed 2 nights in May 2019

    Good location”

    Clarke Quay, Starbucks, 7-Eleven, Shopping Mall just few steps away

    Reviewed May 15, 2019
    8.8
    Excellent
    Lee from Australia
    Solo traveler
    Standard Queen
    Stayed 1 night in April 2019

    Location”

    Great location for a one night stay walk across the road your in the action

    Reviewed April 30, 2019
    10.0
    Exceptional
    Ian from United Kingdom
    Couple
    Superior King
    Stayed 3 nights in February 2019

    Excellent Stay”

    The Novotel Clarke Quay is an excellent hotel right by the said complex, and a hundred meters or so from the Fort Canning metro station. The hotel serves a very varied buffet breakfast which is a great start to the day. Our room was large, very clean with a great view of the city. I would definitely recommend the Novotel Clarke Quay.

    Reviewed February 28, 2019
    9.2
    Exceptional
    Teng from Singapore
    Couple
    Standard Queen
    Stayed 1 night in July 2018

    Nice hotel staycation”

    Enjoyed the stay there. Clean and spacious room with all toiletries provided. A short walk to the famous Clarke quay and short distance to boat quay. Near to several restaurants, pubs and cafes. It is situated just next to a shopping mall.

    Reviewed February 12, 2019
    4.0
    myungjae from South Korea
    Couple
    1 King Bed Executive
    Stayed 3 nights in February 2019

    a terrible breakfast”

    Executives should have breakfast in your own restaurant. You can see what a terrible, chaotic place it is. I really care about the hotel. Also, I appreciate your giving me your cell phone as a service, but I hope you can always check the performance of your cell phone and deliver it to your customers. I've been talking about performance issues, but they haven't improved at all. Clean the bathroom, too. There's a spider

    Reviewed February 11, 2019

    Dear myungjae, Thank you for the effort and time you have taken to share your review of your recent stay at the Novotel Singapore Clarke Quay through our online survey as well as through Agoda.com. I trust that you have received the message we have sent you upon receipt of your online survey. Nonetheless, I would like to once again extend my sincerest apologies for the inconvenience you encountered throughout your visit and reassure you that the points you have raised will be address accordingly. I do hope that we get an opportunity to welcome you again as we look forward to regaining your confidence in the hotel on your next visit. Yours sincerely, Alan Burrows General Manager

    Responded March 05, 2019
    Novotel Singapore Clarke Quay Hotel
    10.0
    Exceptional
    DEBORAH from Australia
    Solo traveler
    Premier Room 1 King Bed
    Stayed 3 nights in January 2019

    A ten out of ten for customer service”

    I arrived at 4.30am and a lovely lady at reception organised my early checkin. The premier lounge had the best view of the Singapore skyline. Housekeeping guy was very sweet. The only suggestion for improvement would be the breakfast selection. The staff were very welcoming though even when I was late.

    Reviewed February 02, 2019
    10.0
    Exceptional
    Belinda from Australia
    Family with teens
    Superior 2 Single Beds
    Stayed 3 nights in January 2019

    Great spot!”

    This was my second stay at this hotel - this time I brought my teenage daughter. Love the location which is an easy walk to the totally vibey Clarke Quay with all it's amazing restaurants. The room was lovely and the breakfast buffet was extensive and had everything we needed. Very helpful, friendly staff. Highly recommend for a very central place to stay in Singapore.

    Reviewed January 27, 2019
    8.4
    Excellent
    Sim from Singapore
    Couple
    Premier Suite King
    Stayed 2 nights in January 2019

    Comfortable stay”

    Pretty nice stay as we checked into the suite and had the opportunity to enjoy the premier lounge before we left the hotel. The location is superb, surrounded by all the eateries and chill out places. Very convenient. Love the bathtub with Jacuzzi. Breakfast buffet is decent, good variety Me and my hubby enjoyed the stay a lot.

    Reviewed January 25, 2019
    9.6
    Exceptional
    Claire from United Kingdom
    Couple
    Superior King
    Stayed 1 night in January 2019

    Stunning views and is on the edge of all the bustling night life, restaurants and live music. A love”

    Stunning views and is on the edge of all the bustling night life, restaurants and live music. A lovely walk along the river leads you on the tourist trail., and China Town is nearby. We didn’t hear other guests despite the hotel being full. Our only issue was not being able to check in before 2pm, but staff allowed us to use the rooftop pool and showers after our overnight flight, and they looked after our luggage safely. All staff were wonderful.

    Reviewed January 12, 2019
    10.0
    Exceptional
    Graeme from Australia
    Couple
    Superior Double Room
    Stayed 3 nights in January 2019

    Graeme”

    Excellent hotel,staff and amenities,the rooms were spacious and clean,location is perfect,staff were friendly and helpful especially Patricia in the Rouge lounge bar,she was very helpful with her knowledge of Singapore 👍👍👍👍👍👍👍

    Reviewed January 10, 2019
    4.8
    surinderpal from Singapore
    Couple
    1 King Bed Executive
    Stayed 1 night in December 2018

    4 STAR Hotel with 1 STAR Service”

    My Wife & I , we had checked into Novotel clarke Quay. We are local Singaporeans and we were celebrating our wedding at the level 5 ballroom. Cinnamon ballroom. BALLROOM : - 1. Lift was shut down at 12 midnight 2. A piece of the chandelier fell off almost hit one of my guest 3. old ladies and pregnant ladies had to walk up two floors and down two floors to get to the main lobby HOTEL ROOM : 1. My In laws booked a room and had to wait till 3pm for their room 2. The room my and my wife took aircon was spoilt , they changed the room to give us another room where aircon was also spoiled 3. Finally they got us a room where the aircon was spoiled but the bedsheets were dirty. This hotel is definitely not 4 stars it is worst then hotel 81. Please re consider your options when booking this location.

    Reviewed January 03, 2019

    Dear surinderpal, Thank you for taking the time to post your review of your recent stay at the Novotel Singapore Clarke Quay. While it is an honor to have you celebrate such a special occasion at the hotel, I am sorry to note that you encountered several issues throughout your visit. Your comments are concerning & extremely frustrating to hear as we are constantly striving to enhance our customer experience & what you describe goes totally against the grain. I understand that our front office manager has been in touch with you prior to your departure. Nonetheless, I would like to once again extend my sincerest apologies for the inconvenience you, your family & your guests experienced, and reassure you that we will be looking into all the points raised & use them to re-focus our efforts in the areas that need to be addressed & in providing the necessary counseling & training. Thank you once again for your feedback. We remain at your disposal should you require further assistance.

    Responded January 10, 2019
    Novotel Singapore Clarke Quay Hotel
    8.0
    Excellent
    Tin from Hong Kong
    Couple
    Standard Queen
    Stayed 2 nights in December 2018

    Almost Perfect if not ...”

    This hotel is very well located near the river. Fort Canning MRT station is less than a minute's walk away, along with relevant bus stops. A shopping arcade is almost part of the adjacent building, which accommodates a sizeable supermarket and many eateries for local foods at excellent prices. Less than a minute away is the glamorous parade of riverside bars and restaurants, and the festive atmosphere is always there especially in the evenings. The hotel staff are friendly and eager to help at all times. We were given a Premier Room at the top floor. The room is spacious with a good view of the river. Our stay could have been perfect if not for the poor ventilation of the room. The aircon did not seem to function, and despite an immediate response to our appeal for repair, the aircon simply continued to fluctuate between nothing and a mostly warm temperature, and in a hot country day and night, this became rather intolerable. The air in the room felt stuffy as a result.

    Reviewed December 24, 2018
    8.4
    Excellent
    Charles from Singapore
    Group
    Executive Twin Room
    Stayed 1 night in February 2019

    Excellent location for a hen’s party!”

    Night spots are just below the hotel and lots of eateries around.

    Reviewed March 27, 2019
    9.6
    Exceptional
    Ying from Malaysia
    Solo traveler
    Superior King
    Stayed 2 nights in December 2018

    Good location. Comfortable rooms ”

    Perfect if you intend to spend time in Clarke quay area. Short walk to all the shops and eateries. Sound proof was good so was quiet in hotel room. Very clean rooms and comfortable.

    Reviewed February 25, 2019
    9.2
    Exceptional
    YUJIAN from Australia
    Couple
    Standard Queen
    Stayed 2 nights in May 2018

    Exceptional”

    The location is excellent and the breakfast was ok, but there were far too many people having breakfast in the dinning hall. It would be better that there are some promotions made to attract more tourists.

    Reviewed May 18, 2018
    8.0
    Excellent
    Lawrence from Australia
    Couple
    Superior King
    Stayed 3 nights in May 2018

    Relaxed hotel with good breakfast”

    Room was quiet and comfortable. Room lighting poor and water pressure in the shower low. Location good with Fort Canning MTR close by making airport transfer easy. Minor problems with a couple of pillows smelling a bit musty, and some black mould in the bathroom.

    Reviewed May 18, 2018
    10.0
    Exceptional
    PREEYA from Thailand
    Couple
    Superior Twin
    Stayed 2 nights in February 2017

    Quay side hotel”

    I love to stay at Clark Quay every time that I go to Singapore. This hotel location is good and just in a walking distance to Quay Side where having plenty of dining places. In the hotel there is a shopping mall inside and having Starbuck and 7-eleven in front of the hotel. I recommend this hotel for a person who love eating and nightlife.

    Reviewed February 09, 2018
    8.4
    Excellent
    CHAN from Singapore
    Group
    Superior Twin
    Stayed 2 nights in December 2017

    Reunion”

    I travel with children n not well brother. Staffs are very helpful and provide me extra bed for my girl below 16 ages. They also provided wheelchair for my brother fir 2 nights stay. Good location. MRT station is Fort canning. We have a happy stay at Novotel Singapore

    Reviewed December 14, 2017
    8.4
    Excellent
    Tuyet from Vietnam
    Solo traveler
    Superior Twin
    Stayed 3 nights in December 2017

    It was oki this time”

    I always stay here whenever i come to Singapore. Still love the hotel. But i think hotel manager should buy new bed sheet. I found my bed sheet have 2 holes and make me think that im actually stay at 2 star hotel...

    Reviewed December 11, 2017
    12345
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    • Excellent location
    • Battlebox
    • Clarke Quay MRT Station is within 0.35 km