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Exterior view, Novotel Singapore On Stevens in Singapore
Deluxe Room - Guestroom, Novotel Singapore On Stevens in Singapore
a living room filled with furniture and a large window, Novotel Singapore On Stevens in Singapore
a living room filled with furniture and a tv, Novotel Singapore On Stevens in Singapore
Lobby, Novotel Singapore On Stevens in Singapore
Swimming pool [outdoor], Novotel Singapore On Stevens in Singapore
Swimming pool [outdoor], Novotel Singapore On Stevens in Singapore

Removed from saved list

8.4

Excellent

1,360 reviews

1,360 reviews

Housekeeping64
Breakfast25
Fitness Centre5
See map
See map

8.0

Excellent

Location rating score

Excellent location - Inside city center
Parking
FREE
Popular landmarks
Singapore Botanic Gardens 1.4 km
National Orchid Garden 1.5 km
Orchard Road 1.7 km
Chinatown 4.0 km
Singapore Flyer 4.7 km
Sands Skypark Observation Deck 4.8 km
Cloud Forest 5.3 km
Gardens By The Bay East 5.4 km
Night Safari 10.8 km
Singapore Zoo 10.8 km
Nearby landmarks
Gold Dust 660 m
Japan Creative Centre 670 m
3-Monkeys 690 m
The American Club Singapore 690 m
Spaboutique 700 m
Embassy of the Philippines 710 m
Muddy Murphy’s 710 m
Wisma Atria Shopping Mall 710 m
Embassy of Japan 720 m
Ipanema World Music Bar 730 m

Novotel Singapore On Stevens

28 Stevens Road, #01-01, Orchard, Singapore, Singapore, 257878 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Orchard, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Gardens By The Bay East. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.

Highlights

750 meters to public transportation

Check-in [24-hour]

Airport transfer

Excellent breakfast

Inside city center

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Swimming pool [indoor]

Fitness center

Shuttle service

Free Wi-Fi in all rooms!

This property is in high demand!

31 travelers have booked today.

Value for money8.4
Distance to city center3.59 KM
Location rating8.0
Nearest airportSeletar Airport (XSP)
Distance to airport12.3 km

Rooms available at Novotel Singapore On Stevens

Premier Room Double Bed
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Superior Room with 1 Double Bed
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Deluxe 2 Single Beds
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Superior Room With 2 Single Beds
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Premier Suite with 1 king bed
...
  • Shower
  • 1 king bed
Enter dates to see prices
Premier King Suite
...
  • Room size: 48 m²/517 ft²
  • Outdoor view
Enter dates to see prices
SUITE Premier Suite with 1 king bed
...
  • Room size: 48 m²/517 ft²
Enter dates to see prices
Deluxe Room
...
  • Room size: 25 m²/269 ft²
  • Shower
Enter dates to see prices
Superior Room
...
  • Room size: 24 m²/258 ft²
  • Shower
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Novotel Singapore On Stevens?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Novotel Singapore On Stevens?

Novotel Singapore On Stevens is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service with prices and more information. A stay at Novotel Singapore On Stevens also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Novotel Singapore On Stevens has a car park right on site for maximum convenience. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Singapore with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Novotel Singapore On Stevens?

Start your mornings right, with the continental and buffet breakfast options offered at Novotel Singapore On Stevens. There's an additional charge of 30 SGD for adults and 20 SGD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Novotel Singapore On Stevens?

Novotel Singapore On Stevens features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. Asian cuisine is available for guests. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Novotel Singapore On Stevens?

Audio-visual equipment service is offered to help your event go smoothly.

Can business events be hosted at Novotel Singapore On Stevens?

On-site venues and convenient event services make Novotel Singapore On Stevens an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 420 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Novotel Singapore On Stevens?

Novotel Singapore On Stevens does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Novotel Singapore On Stevens?

The closest train, metro, or bus station to Novotel Singapore On Stevens is Stevens MRT Station, 760 m away.

What restaurants are nearby Novotel Singapore On Stevens?

Restaurants including Hard Rock Café, Fat Cow and The Line are popular in Novotel Singapore On Stevens’s neighborhood which is known as Orchard.

What popular shopping places are close to Novotel Singapore On Stevens?

Shopping options in Novotel Singapore On Stevens’s Orchard neighborhood include Orchard Road, Wisma Atria Shopping Mall and Delfi Orchard.

What are popular attractions near Novotel Singapore On Stevens?

Novotel Singapore On Stevens’s location in the Orchard neighborhood makes it close to famous attractions including Singapore Botanic Gardens, National Orchid Garden and National Museum of Singapore.

What popular natural sightseeing spots are close to Novotel Singapore On Stevens?

Novotel Singapore On Stevens’s nearby natural sights include Rain Forest, Emerald Hill and Raint Tree Samanea saman located in the same Orchard area.

See map

Explore the neighborhood

What people love about Novotel Singapore On Stevens

  • 10

    Exceptional
    Spaciousness

    "Hotel room is spacious and very clean, will comeback again next time."

    jessi

    |

    April 1, 2023

  • 10

    Exceptional
    Cleanliness

    "The room was clean and the water pressure was amazing."

    Mary

    |

    March 30, 2023

  • 10

    Exceptional
    Location

    "Location is perfect if you want quiet and peaceful surroundings… Enjoyed our stay with my sister who came fir 16hrs layover…"

    Sheryll

    |

    March 3, 2023

Overall rating:

8.4

Excellent
1,360 reviews
Cleanliness
8.9
Facilities
8.6
Location
8.0
Read all reviews >
What travelers say they love:
Good customer service and clean
Mohamad from Singapore
Couple
More about Novotel Singapore On Stevens

More about Novotel Singapore On Stevens

Novotel Singapore On Stevens

See the best of Singapore with a stay at Novotel Singapore On Stevens, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations.
The range of services provided by Novotel Singapore On Stevens ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi, car hire and shuttle services to help you get to where you want to go in Singapore.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel even offers a fireplace for a warm atmosphere on chilly nights.
The hotel's on-site laundromat, dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel. The hotel is entirely non-smoking, ensuring a clean air environment.
Smoking is restricted to the designated smoking areas.
Guestrooms at Novotel Singapore On Stevens are fitted with all the amenities travelers need. The hotel provides linen service and air conditioning in some rooms for the benefit of guests. Some selected rooms have television and cable TV to keep guests entertained. The hotel also provides guests with a refrigerator, a coffee or tea maker, bottled water and mini bar in some rooms.
Novotel Singapore On Stevens also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms. Selected room rates may have access to the executive lounge provides high-end services in an atmosphere of sophisticated luxury.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Novotel Singapore On Stevens is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions.
Have fun at night with your travel companions right at the hotel's bar and nightclub.
Novotel Singapore On Stevens lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. The hotel's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.
In a competitive mood? Get sporty with your travel group or other guests at the tennis court in the hotel. Have some relaxing fun with family and friends at the games room.


Around the property

Visit the sights and local attractions of Singapore during your stay at the hotel. The most well-known nearby local attraction is Singapore Flyer which is located just about 4.6 km away. Pose in front of Sands Skypark Observation Deck located 4.8 km away, and you can always show your friends the time you went to Singapore.

Show less

Amenities and facilities

Excellent
Facilities

8.6

Most talked about facilities

Housekeeping

33 mentions

Breakfast

28 mentions

Swimming Pool

11 mentions

Food & Dining

5 mentions

Languages spoken
  • English
  • Arabic
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Filipino
  • Finnish
  • French
  • Hindi
  • Indonesian
  • Japanese
  • Korean
  • Malay
  • Nepali
  • Polish
  • Tamil
  • Thai
  • Vietnamese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Game room
  • Garden
  • Nightclub
  • Pool with view
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tennis court
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids meal
  • Playground
  • Swimming pool [kids]
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Telephone
  • Toiletries
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Vegetarian
  • Full English/Irish
Restaurants on site
Food Exchange
  • Cuisine: American, Asian, Chinese
  • Menu: Buffet, A-la-carte

Location

28 Stevens Road, #01-01, Orchard, Singapore, Singapore, 257878
Very good
Location

8

Airports
  • Seletar Airport (XSP)
    12.3 km 19 min drive
  • Singapore Changi Airport (SIN)
    19.0 km 24 min drive
Public transportation
  • Stevens MRT Station
    770 m 11 min walk
  • Newton MRT Station
    1.1 km
Hospital or clinic
  • Cutis Medical Laser Clinics
    860 m 16 min walk
Shopping
  • Orchard Road
    1.7 km 5 min drive
Convenience store
  • On-site
Cash withdrawal
  • ATM
    630 m 12 min walk

What's nearby

Popular landmarks
  • Singapore Botanic Gardens
    1.4 km
  • National Orchid Garden
    1.5 km
  • Orchard Road
    1.7 km
  • Chinatown
    4.0 km
  • Singapore Flyer
    4.7 km
  • Sands Skypark Observation Deck
    4.8 km
  • Cloud Forest
    5.3 km
  • Gardens By The Bay East
    5.4 km
  • Night Safari
    10.8 km
  • Singapore Zoo
    10.8 km
Nearby landmarks
  • Gold Dust
    660 m
  • Japan Creative Centre
    670 m
  • 3-Monkeys
    690 m
  • The American Club Singapore
    690 m
  • Spaboutique
    700 m
  • Embassy of the Philippines
    710 m
  • Muddy Murphy’s
    710 m
  • Wisma Atria Shopping Mall
    710 m
  • Embassy of Japan
    720 m
  • Ipanema World Music Bar
    730 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out from12:00
  • Check-out until12:00
Getting around
  • Distance from city center3.59 KM
  • Travel time to airport (minutes)23
Extras
  • Breakfast charge (unless included in room price)30 SGD
  • Daily Internet/Wi-Fi fee0 SGD
The property
  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors8
  • Number of restaurants1
  • Number of rooms 254
  • Year property opened2017

Property announcements

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

This property is currently operating as a government-assigned quarantine facility, and will not be able to accommodate other guests until further notice

Reviews of Novotel Singapore On Stevens from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.9
Facilities8.6
Location8.0
Service8.6
Value for money8.4
High score for Singapore
Rating
9+ Exceptional (182)
8-9 Excellent (60)
7-8 Very Good (68)
6-7 Good (22)
<6 Below Expectation (36)
Time of the year
Mar - May (86)
Jun - Aug (67)
Sep - Nov (88)
Dec - Feb (127)

Show reviews that mention 

Showing 368 verified guest comments
12345
10.0
Exceptional
Norieh from Philippines
Couple
Superior Room with 1 Double Bed
Stayed 3 nights in May 2019

It was a perfect Stay!”

I checked in on my birthday and the staff remembered it and it meant a lot. Prior to my stay, I was having problem with completing the payment online but Novotel happily kept the room and we had to pay at the hotel. The standard of the room and amenities have been kept well. Breakfast buffet is one of the best I had so far with wide choices. The hotel is accessible to bus rides and also offers shuttle service to orchard road. We will definetly comeback!

Reviewed September 14, 2019

See room deals

9.6
Exceptional
Judy from Singapore
Solo traveler
Superior Room with 1 Double Bed
Stayed 2 nights in May 2019

Exceptional”

My second time staying in Novotel. New hotel, near Orchard road, but away from the bustling of Orchard crowd. A few not so positive things to note : 1. I didn’t not request for an extra bed, but when I got to my room, there was an extra bed inside. I had booked the room for one pax only. 2. For a relatively new hotel, the drainage system is not very well maintained, shower room floods every time i used it 3. Lacking basic toiletries in shower cap, soap dish. 4. Aircon system of Food Exchange not maintained. Water dripping from ceiling, and heavy water marks can be seen around the aircon vent. 5. The hotel could have provided more information on shuttle bus service from T Galleria back to hotel, give the location of the pick up point at T Galleria. Other than that, it’s a cosy place, friendly staff, clean environment.

Reviewed May 06, 2019

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10.0
Exceptional
izyan from Singapore
Family with young children
Superior Room with 1 Double Bed
Stayed 1 night in February 2019

Love it!”

1 night stay for my hubs birthday. It was amazing. Super clean, love the modern interior, and they came with a complimentary cake. I love love the room!!! What more can i say? Coming back again soon

Reviewed February 11, 2020

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10.0
Exceptional
norsheida from Singapore
Family with young children
Deluxe Room
Stayed 1 night in January 2019

our great escapade”

great location. Papparich is just next door serving halal dishes. shuttle bus is a plus point to travel to town area with no hassle. room is amazing. bed is super lush and comfy. loving the rain shower. infinity pool is breathtaking. i am definitely coming back for another weekend escapade to Novotel!

Reviewed January 21, 2019

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10.0
Exceptional
Bruce from United States
Solo traveler
Superior Room With 2 Single Beds
Stayed 4 nights in February 2019

Terrific Value!”

Novotel Singapore on Stevens is an excellent hotel. Staff was very attentive. Spotless. Great location with regular shuttles to Orchard Road. Great restaurant and breakfast. Beautiful pool. Washer/Dryer service. Great restaurants within feet of hotel. Easy bus station access to anywhere in Singapore. Highly recommended.

Reviewed February 19, 2019

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10.0
Exceptional
Sebastiaan from Netherlands
Business traveler
Superior Room with 1 Double Bed
Stayed 2 nights in June 2019

Comfortable stay with excellent breakfast”

Very well laid out hotel with big and clean rooms. Excellent staff service and especially enjoyed the large and varied breakfast.

Reviewed July 02, 2019

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10.0
Exceptional
Cuiting from Singapore
Family with young children
Superior Room with 1 Double Bed
Stayed 1 night in May 2019

Awesome stay”

Headed here for anniversary and babymoon. Highly recommended. Staff were great and provided balloons and cake in room. Little one was given a kaleidoscope. Facilities were good too. Only gripe would be parking as one complimentary coupon a day policy in place. Breakfast good.

Reviewed May 12, 2019

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10.0
Exceptional
Eric from Philippines
Couple
Superior Room with 1 Double Bed
Stayed 2 nights in July 2019

Clean and Quiet Hotel”

Stayed over the hotel for a weekend in Singapore. Hotel is located at quiet part of town and can easily access points of interest by cabs w/in a 5-15min time radius. Facilities and rooms are well kept and breakfast buffet had good variation. Would stay here again for future trips.

Reviewed July 30, 2019

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9.6
Exceptional
siti from Singapore
Family with young children
Superior Room with 1 Double Bed
Stayed 1 night in October 2019

For those who wants to relax and have quiet time. But still close enough for shopping..”

Great place, in town but slightly out that you can get peace and quiet, shuttle bus available to orchard. Breakfast non halal but wide range of selection. More for business people but family friendly with kids room, huge gym , lap pool and infinity pool. Great service, super clean , large and comfy room. There are halal restaurant on property, bars and other restaurants available, 7/11 is on the way..

Reviewed November 01, 2019

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10.0
Exceptional
Sebastiaan from Netherlands
Business traveler
Superior Room with 1 Double Bed
Stayed 2 nights in April 2019

Good Business Hotel”

Excellent Breakfast and comfortable rooms. Staff were busy at times but overall a great place to stay as a business traveller. Highly recommended.

Reviewed April 16, 2019

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10.0
Exceptional
Dinh from Vietnam
Family with young children
Superior Room with 1 Double Bed
Stayed 2 nights in June 2019

Perfect accomodation!”

The hotel is extraordinarily excellent. We love the locations, the design as it is detailed to every single minor thing. Very value for money. The front guards and staff are super friendly & helpful. Definitely we will come back here but next time we may try another Novotel in Clark Quay

Reviewed June 04, 2019

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10.0
Exceptional
Christine from United Kingdom
Family with teens
Superior Room with 1 Double Bed
Stayed 7 nights in September 2019

Quality, friendly hotel”

We stayed for 8 days here with adult children and had a great time, it’s out of the centre so quiet and peaceful but only 5 minutes away with a free shuttle bus. The staff are very friendly and professional offering helpful advice which added to our stay. Thank you

Reviewed September 16, 2019

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10.0
Exceptional
Shun from Singapore
Family with young children
Superior Room with 1 Double Bed
Stayed 1 night in February 2019

Clean and new hotel”

Hotel looks very new and clean Staff is attentive and good service Breakfast spread was normal Kids love the pool

Reviewed May 16, 2019

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10.0
Exceptional
Abdulmonem from Canada
Couple
Superior Room with 1 Double Bed
Stayed 1 night in April 2019

Awesome ”

Pros: Good location , clean , quiet , safe and very helpful staff Buffet was great Cons: nothing to mention

Reviewed April 14, 2019

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10.0
Exceptional
Nazatul from Malaysia
Solo traveler
Superior Room with 1 Double Bed
Stayed 1 night in November 2019

I extended my stay”

Usually stayed at Mercure next door but wanted to give Novotel a try. Spacious room and love the bed! Staff are accommodating and the counter ladies at the tapas bar are always so friendly! Will be coming back!

Reviewed December 01, 2019

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9.2
Exceptional
Nathalie from Philippines
Family with young children
Superior Room With 2 Single Beds
Stayed 5 nights in July 2019

CleAn and comfortable ”

Check in was swift. Our room was in a lower floor but the city view was fine. We like the room because it was not small. Its clean and mattress was comfy. Bathroom is clean with toiletries refilled daily though there was a day the towels and toiletries were not replenished but it was delivered right away upon requesting. The location of the hotel is not that near any business district so you have to take the shuttle which can filled up quickly. You cAn take a cab which the personnel can get one for you. Breakfast is ok, food is fine and delicious. The pool is nice too. Check out is swift and personnel got a cab for us. Good customer service from reception to housekeeping. Will come back in the future.

Reviewed July 29, 2019

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10.0
Exceptional
Shubham from India
Group
Superior Room with 1 Double Bed
Stayed 3 nights in December 2019

Fantastic experience ”

The staff was very friendly. The hospitality is quality was great. Little expensive than norm but value for money. My group will always choose this hotel in Singapore)

Reviewed December 26, 2019

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9.6
Exceptional
Anne from Philippines
Couple
Superior Room with 1 Double Bed
Stayed 1 night in August 2019

Great choice for staycations”

Love the lap pools and infinity pools. It doesn't ger too crowded on the weekends. The breakfast buffet has a lot of varieties too. The room and pillows are comfortable. Paparich is next door as a slightly cheaper option for food.

Reviewed August 05, 2019

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9.6
Exceptional
Merdah from Singapore
Couple
Superior Room with 1 Double Bed
Stayed 1 night in September 2019

Free Upgrade To Suite”

Tq Ash,the receptionist guy whom upgrade from Deluxe room to Suite room for FREE. Tq for the service & clean room! The breakfast spread was alot but unfortunately some section only was halal.Overall was a great stay!

Reviewed September 12, 2019

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9.2
Exceptional
Paula from Germany
Family with young children
Superior Room with 1 Double Bed
Stayed 3 nights in June 2019

Great family-friendly hotel ”

Rooms are clean, beds are good and staff are friendly and efficient. Breakfast is quite good. Accessibility is a bit of a challenge so they offer a free shuttle to Scotts Road, which is a stone's throw away from Ion Mall/Orchard Road. The hotel's shuttle bus has fixed schedules throughout the day and drops you off/picks you up at just one location which is at Scotts Road (drop-off point behind DFS shop). We used it once on the way back to the hotel but not again because tourists also use the stop to load/unload in big buses and could get chaotic. Would I stay again? Yes. But maybe skip the shuttle bus and take a taxi.

Reviewed September 11, 2019

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