Travelling to South Korea? Read all updated requirements before you book.
Cleanliness measures, Novotel Suites Ambassador Seoul Yongsan in Seoul
Junior Suite with King Bed - Guestroom, Novotel Suites Ambassador Seoul Yongsan in Seoul
Lobby, Novotel Suites Ambassador Seoul Yongsan in Seoul
Lobby, Novotel Suites Ambassador Seoul Yongsan in Seoul
Swimming pool, Novotel Suites Ambassador Seoul Yongsan in Seoul
Fitness center, Novotel Suites Ambassador Seoul Yongsan in Seoul
Fitness center, Novotel Suites Ambassador Seoul Yongsan in Seoul

Removed from saved list

8.8

Excellent

1,610 reviews

1,610 reviews

Housekeeping8
View4
Shops2
See map
See map

9.2

Exceptional

Location rating score

Exceptional location - 2.94 kilometers from city center
Parking
FREE
Popular landmarks
The War Memorial of Korea 1.4 km
National Museum of Korea 1.9 km
N Seoul Tower 3.1 km
Namdaemun Market 3.3 km
Myeong-Dong Walking Street 4.0 km
Insadong 5.1 km
Gyeongbokgung Palace 5.4 km
Bukchon Hanok Village 5.6 km
Changdeokgung Palace Complex 5.9 km
Lotte World 12.3 km
Nearby landmarks
Yongsan Electronics Market 120 m
UPC Mart 210 m
Inteonet Mart 230 m
Yongsan Electronic Center 290 m
Sonin Plaza 320 m
Yongsan Subway Station 360 m
Cheese Image Photo 430 m
Ipark Golf 430 m
I-Park Mall 430 m
Dragon Hill Spa 520 m

Novotel Suites Ambassador Seoul Yongsan

Cheongpa Ro 20 Gil 95, Yongsan, Seoul, South Korea, 04372 - See map

Make your best journey to Seoul with the promised standard of ALLSAFE, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Yongsan part of Seoul, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Gyeongbokgung Palace. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Sparkling clean

340 meters to public transportation

Check-in [24-hour]

Airport transfer

Currency exchange

ALLSAFE

Your Health and Safety are our Absolute Priority

Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
Workout and Leisure
Fitness center
Swimming pool [indoor]
Important announcement -- "In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information"
Announcements by hotel (3)
In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information
Facilities

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Front desk [24-hour]

Sauna

Swimming pool [indoor]

Luggage storage

Cash withdrawal

This property is in high demand!

5 travelers have booked today.

Value for money8.8
Location rating9.2
Nearest airportGimpo Airport (GMP)
Distance to airport14.7 km

Rooms available at Novotel Suites Ambassador Seoul Yongsan

Junior Suite with Two Single Beds
...
  • Room size: 40 m²/431 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Junior Suite with King Bed
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Junior Suite with 2 Single Beds
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Deluxe Suite with King Bed
...
  • Room size: 66 m²/710 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Deluxe Suite
...
  • Room size: 66 m²/710 ft²
  • Shower
Enter dates to see prices
Junior Twin Suite
...
  • Room size: 40 m²/431 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
Junior Suite Room With 1 Double Bed And Premium  Sofa
...
  • Non-smoking
  • 1 double bed and 1 sofa bed
Enter dates to see prices
Deluxe Suite
...
  • Room size: 66 m²/710 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices
Deluxe Suite With 2 Single Beds
...
  • 2 single beds
Enter dates to see prices
Deluxe Suite
...
  • Room size: 66 m²/710 ft²
Enter dates to see prices

Frequently asked questions

Does Novotel Suites Ambassador Seoul Yongsan have a swimming pool?

While lounging at Novotel Suites Ambassador Seoul Yongsan, you can indulge in the swimming pool facility to get your day started the best way with a splash for a revitalizing morning or evening.

Does Novotel Suites Ambassador Seoul Yongsan have a fitness center?

Absolutely! Novotel Suites Ambassador Seoul Yongsan offers fitness center that is suitably located on site, catering to your active needs to stay in form while on vacation. For more details, please contact the property for more information.

Does Novotel Suites Ambassador Seoul Yongsan provide dry cleaning services?

Yes! Novotel Suites Ambassador Seoul Yongsan provides dry cleaning service that is available all throughout your stay, ensuring that you're always looking confident in your favorite outfit. Please contact the property for more information.

What actions does Novotel Suites Ambassador Seoul Yongsan take in terms of hygiene, safety, and cleanliness?

Novotel Suites Ambassador Seoul Yongsan fulfill our mandatory standard for cleanliness and safety by providing hand sanitizer and daily disinfection in common areas. This property also comes well equipped with body thermometer, doctor/nurse on call, temperature check for guests and staff, free face masks, and staff trained in safety protocol for increased safety measures and hygiene protocols.

What public parks are within range of Novotel Suites Ambassador Seoul Yongsan?

While remaining at Novotel Suites Ambassador Seoul Yongsan, indulge in your early morning or evening stroll at nearby park which include Field 9, United Nations Command Knight Field, and Yongsan Family Park.

When was Novotel Suites Ambassador Seoul Yongsan built?

Novotel Suites Ambassador Seoul Yongsan was built in 2017.

How many rooms does Novotel Suites Ambassador Seoul Yongsan have?

Novotel Suites Ambassador Seoul Yongsan has a total of 286 rooms.

What is the typical rating that past Couples' have given to Novotel Suites Ambassador Seoul Yongsan?

Verified couple travelers that have stayed at this property have given Novotel Suites Ambassador Seoul Yongsan an average rating of 8.9. You can look up on more specific customer reviews, and responses by filtering for a specific type of verified guest travelers down in the review section.

What is the average rating that past Families with young children have given to Novotel Suites Ambassador Seoul Yongsan?

Verified families with young children that have stayed at this property have given Novotel Suites Ambassador Seoul Yongsan an average rating of 8.6. You can look up more specific customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

What time is check-in and check-out at Novotel Suites Ambassador Seoul Yongsan?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Travelers checking in or out before or after the specified hours may be charged an additional fee.

See map

Explore the neighborhood

What people love about Novotel Suites Ambassador Seoul Yongsan

  • 8.8

    Excellent
    Cleanliness

    "Clean roomhigh floor Modern furniture Good people"

    Ricky

    |

    July 19, 2023

  • 10

    Exceptional
    Staff 

    "The room was very clean and the staff was very helpful and friendly."

    Charlene

    |

    June 10, 2023

  • 10

    Exceptional
    Location

    "Location of the hotel is so convenient."

    Nipha

    |

    March 5, 2023

Overall rating:

8.8

Excellent
1,610 reviews
Cleanliness
9.2
Facilities
8.8
Location
9.2
Read all reviews >
What travelers say they love:
The rooms are spacious with a small kitchen and even a washe...
Insung from South Korea
Couple
More about Novotel Suites Ambassador Seoul Yongsan

More about Novotel Suites Ambassador Seoul Yongsan

Novotel Suites Ambassador Seoul Yongsan

Make everyday special with all that Seoul has to offer with a stay at Novotel Suites Ambassador Seoul Yongsan. Enjoy more possibilities on your vacation at Novotel Suites Ambassador Seoul Yongsan, with its convenient location just 5.4 km from the Gyeongbokgung Palace.
At Novotel Suites Ambassador Seoul Yongsan, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. For those driving their own car, parking is available for guests.
Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Novotel Suites Ambassador Seoul Yongsan.
All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For health reasons, smoking is not permitted anywhere inside the hotel.
All rooms at Novotel Suites Ambassador Seoul Yongsan are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. For a bit of entertainment, guests will find television and cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator, a coffee or tea maker, bottled water, instant coffee and instant tea are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Novotel Suites Ambassador Seoul Yongsan. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Enjoy the countless activities offered at Novotel Suites Ambassador Seoul Yongsan. A relaxing end to every day is possible with a visit to the massage, spa and sauna. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility.


Around the property

An array of attractions are a must-see while visiting Seoul. Find that special item or souvenir that will commemorate your trip to Seoul at Myeong-Dong Walking Street located 3.9 km away. Be sure to visit Insadong located 5.0 km away, an item on every checklist of those who travel to Seoul. A great museum trip can be had at Bukchon Hanok Village located 5.6 km away, with local art that provides a sense of the region.

Show less

Amenities and facilities

Excellent
Facilities

8.8

Most talked about facilities

Housekeeping

2 mentions

Breakfast

1 mention

Swimming Pool

1 mention

Languages spoken
  • English
  • Chinese [Mandarin]
  • French
  • Japanese
  • Korean
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Casino
  • Fitness center
  • Massage
  • On-site entertainment
  • Sauna
  • Spa
  • Spa/sauna
  • Swimming pool [indoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Safe dining setup
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Valet parking
Available in all rooms
  • Desk
  • Free bottled water
  • In-room safe box
  • Microwave
  • Slippers

Food and dining

Breakfast options
  • Asian
  • Continental
Restaurants on site
Food Exchange (Novotel&Novotel Suites)
  • Cuisine: International
  • Menu: A-la-carte
A La Maison (Grand Mercure)
  • Cuisine: International
  • Menu: Buffet
In Style (ibis Styles)
  • Cuisine: International, Korean
  • Menu: A-la-carte

Location

Cheongpa Ro 20 Gil 95, Yongsan, Seoul, South Korea, 04372
Exceptional
Location

9.2

Airports
  • Gimpo Airport (GMP)
    14.7 km
  • Seoul Incheon International Airport (ICN)
    46.0 km
Public transportation
  • Yongsan Subway Station
    360 m
  • Hyochang Park Subway station
    770 m
Hospital or clinic
  • Haebaragi Clinic
    1.5 km
Shopping
  • Myeong-Dong Walking Street
    4.0 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • The War Memorial of Korea
    1.4 km
  • National Museum of Korea
    1.9 km
  • N Seoul Tower
    3.1 km
  • Namdaemun Market
    3.3 km
  • Myeong-Dong Walking Street
    4.0 km
  • Insadong
    5.1 km
  • Gyeongbokgung Palace
    5.4 km
  • Bukchon Hanok Village
    5.6 km
  • Changdeokgung Palace Complex
    5.9 km
  • Lotte World
    12.3 km
Nearby landmarks
  • Yongsan Electronics Market
    120 m
  • UPC Mart
    210 m
  • Inteonet Mart
    230 m
  • Yongsan Electronic Center
    290 m
  • Sonin Plaza
    320 m
  • Yongsan Subway Station
    360 m
  • Cheese Image Photo
    430 m
  • Ipark Golf
    430 m
  • I-Park Mall
    430 m
  • Dragon Hill Spa
    520 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-15 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 16 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Airport transfer fee205 KRW
Extras
  • Breakfast charge (unless included in room price)57000 KRW
The property
  • Number of floors40
  • Number of restaurants3
  • Number of rooms 286
  • Year property opened2017

Property announcements

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related hotel operations and preventative measures

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information

Due to COVID-19 circumstances a dedicated hotline has been made available to guests in order to answer questions and best prepare their stay

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Fitness facilities, sauna and indoor swimming pools will be closed on every third Tuesday of each month.

The 3,146.96㎡ Seven Luck Casino is located inside the hotel, where you can spend a special time.

Reviews of Novotel Suites Ambassador Seoul Yongsan from real guests

Provided by verified guests of Agoda
8.8
Cleanliness9.2
Facilities8.8
Location9.2
Service9.0
Value for money8.8
High score for Seoul
Rating
9+ Exceptional (268)
8-9 Excellent (59)
7-8 Very Good (56)
6-7 Good (23)
<6 Below Expectation (44)
Time of the year
Mar - May (95)
Jun - Aug (116)
Sep - Nov (97)
Dec - Feb (142)

Show reviews that mention 

Showing 450 verified guest comments
12345
10.0
Exceptional
Manthika from Thailand
Solo traveler
Junior Suite with King Bed
Stayed 2 nights in September 2022

Good view, Big size room, good location”

Han River view, Big size room, Breakfast is good and near by Yongsan Station.

Reviewed September 15, 2022

See room deals

Dear customer, Thank you staying at our hotel and taking the time to write a review! We are glad to know that you had a pleasant stay; we always strive to give the best service experience to every customer. We hope to see you soon! Sincerely, Cecile, Guest Experience Manager Seoul Dragon City

Responded June 16, 2023
Novotel Suites Ambassador Seoul Yongsan
10.0
Exceptional
Sunteak from South Korea
Couple
Deluxe Suite with King Bed
Stayed 1 night in September 2020

King Bed Suite”

Awesome hotel Good place to have party during Covid-19 Enjoyed the service facilities. Late check out offered up to 1pm

Reviewed September 09, 2020

See room deals

Dear customer, Thank you staying at our hotel and taking the time to write a review! We are glad to know that you had a pleasant stay; we always strive to give the best service experience to every customer. We hope to see you soon! Sincerely, Cecile, Guest Experience Manager Seoul Dragon City

Responded June 16, 2023
Novotel Suites Ambassador Seoul Yongsan
10.0
Exceptional
Jeremy from South Korea
Solo traveler
Deluxe Suite with King Bed
Stayed 1 night in January 2022

Convenient”

Attached directly to Yongsan station, some rooms have nice views

Reviewed January 09, 2022

See room deals

Dear customer, Thank you staying at our hotel and taking the time to write a review! We are glad to know that you had a pleasant stay; we always strive to give the best service experience to every customer. We hope to see you soon! Sincerely, Cecile, Guest Experience Manager Seoul Dragon City

Responded June 16, 2023
Novotel Suites Ambassador Seoul Yongsan
10.0
Exceptional
Sam from Vietnam
Couple
Junior Suite with King Bed
Stayed 2 nights in December 2020

Exceptional”

Everything was great, but no smart TV so we couldn't watch Netflix or link my laptop to the TV. That was annoying.

Reviewed December 07, 2020

See room deals

Dear customer, Thank you staying at our hotel and taking the time to write a review! We are glad to know that you had a pleasant stay; we always strive to give the best service experience to every customer. We hope to see you soon! Sincerely, Cecile, Guest Experience Manager Seoul Dragon City

Responded June 16, 2023
Novotel Suites Ambassador Seoul Yongsan
9.6
Exceptional
Manthika from Thailand
Family with young children
Junior Suite with King Bed
Stayed 1 night in September 2022

good location ”

Located near by Yongsan Station, you can go anywhere by trains

Reviewed September 15, 2022

See room deals

Dear customer, Thank you staying at our hotel and taking the time to write a review! We are glad to know that you had a pleasant stay; we always strive to give the best service experience to every customer. We hope to see you soon! Sincerely, Cecile, Guest Experience Manager Seoul Dragon City

Responded June 16, 2023
Novotel Suites Ambassador Seoul Yongsan
9.6
Exceptional
Gary from Australia
Couple
Junior Suite with King Bed
Stayed 2 nights in October 2022

Exceptional”

Comfortable and well located.

Reviewed October 19, 2022

See room deals

Dear Customer, Thank you staying at our hotel and taking the time to write a review! We are glad to know that you had a pleasant stay; we always strive to give the best service experience to every customer. We hope to see you soon! –Cecile, Guest Experience Manager

Responded July 12, 2023
Novotel Suites Ambassador Seoul Yongsan
8.8
Excellent
HYUN from South Korea
Couple
Junior Suite with King Bed
Stayed 1 night in July 2020

A great place to stay near Yongsan Station.”

The room was equpped with a small kitchen, and could be handy for short-term visitors. Other than that, the lounge was closed during the pandemic situation. The executive lobby was also closed.

Reviewed July 06, 2020

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Dear customer, Thank you staying at our hotel and taking the time to write a review! We are glad to know that you had a pleasant stay; we always strive to give the best service experience to every customer. We hope to see you soon! Sincerely, Cecile, Guest Experience Manager Seoul Dragon City

Responded June 16, 2023
Novotel Suites Ambassador Seoul Yongsan
8.4
Excellent
Jiri from South Korea
Couple
Junior Suite with King Bed
Stayed 1 night in February 2021

Not great not bad”

Overall place to sleep, big hotel not far from train station, so big hotel, do not expect anything just to be a number on the list. Room is clean but I will not remember this hotel...

Reviewed January 05, 2022

See room deals

Dear customer, Thank you staying at our hotel and taking the time to write a review! We are glad to know that you had a pleasant stay; we always strive to give the best service experience to every customer. We hope to see you soon! Sincerely, Cecile, Guest Experience Manager Seoul Dragon City

Responded June 16, 2023
Novotel Suites Ambassador Seoul Yongsan
8.8
Excellent
Hanjun from South Korea
Couple
Junior Suite with King Bed
Stayed 1 night in July 2022

Amazing”

Amazing view with reasonable cost!

Reviewed October 26, 2022

See room deals

Dear customer, Thank you staying at our hotel and taking the time to write a review! We are glad to know that you had a pleasant stay; we always strive to give the best service experience to every customer. We hope to see you soon! Sincerely, Cecile, Guest Experience Manager Seoul Dragon City

Responded June 16, 2023
Novotel Suites Ambassador Seoul Yongsan
8.4
Excellent
Cheryl from United States
Couple
Junior Suite with King Bed
Stayed 2 nights in April 2021

Weekend Getaway ”

Located minutes from Yongsan station and many other attractions. Staff was friendly, room was clean, and the restaurants were yummy.

Reviewed May 03, 2021

See room deals

Dear guest, Thank you for reviewing your stay at Novotel. I am really glad you enjoyed your stay with us and especially the help of our staff. I hope that we will have the privilege of welcoming you back again in the future. Kind regards, Olivia Moon Asst. Front Office Manager Novotel Ambassador Seoul Yongsan

Responded July 23, 2021
Novotel Suites Ambassador Seoul Yongsan
8.4
Excellent
Samuel from South Korea
Solo traveler
Junior Suite with King Bed
Stayed 1 night in July 2019

Excellent”

Very clean, and very comfortable.

Reviewed January 09, 2020

See room deals

Dear Customer, Thank you staying at our hotel and taking the time to put a review! If you have the time to write a more detailed feedback, please let us know! We always strive to improve our service to offer the best experience possible to every customer! -Cecile, Guest Experience Manager

Responded July 09, 2023
Novotel Suites Ambassador Seoul Yongsan
6.4
Good
Lee from Malaysia
Group
Deluxe Suite with King Bed
Stayed 3 nights in December 2022

Dusty room”

The hotel got a lot of dust

Reviewed December 05, 2022

See room deals

Dear Customer, Thank you for staying at our hotel and taking the time to write a review. We are very regretful for the displeasing experience you had at our hotel. Please be assured that we take your feedback seriously and your thoughts have been shared with our team. We sincerely hope you will grant us another chance to provide you a better service, as we always try to learn from our mistake and strive to give the best service experience to every customer. -Cecile, Guest Experience Manager

Responded July 09, 2023
Novotel Suites Ambassador Seoul Yongsan
4.4
trevor from Singapore
Family with young children
Junior Suite with King Bed
Stayed 2 nights in January 2023

Over rated ”

I stayed suite with my family of 3 in this hotel . We had a most bad experience breakfast in their food exchange . We arrived restaurant at 9am which waited almost an hour to be seated . When we got our seat and get our food , they told us their breakfast will be close at 1030am which left 10mins for us to have our breakfast. While we are still eating , cleaner came in sweep the floor and clean up table . Omg we have to gave up eating and walk out angrily. I will never come back nor recommend this hotel . As for their management, they should look into this breakfast service seriously, seem like this problem have been there for very long .

Reviewed January 07, 2023

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Dear Customer, Thank you for staying at our hotel and taking the time to write a review. We are very regretful for the displeasing experience you had at our hotel. Please be assured that we take your feedback seriously and your thoughts have been shared with our team. We sincerely hope you will grant us another chance to provide you a better service, as we always try to learn from our mistake and strive to give the best service experience to every customer. -Cecile, Guest Experience Manager

Responded July 09, 2023
Novotel Suites Ambassador Seoul Yongsan
10.0
Exceptional
Bryan from United States
Couple
Junior Suite with King Bed
Stayed 1 night in October 2019

First rate, connects to mall and Yongsan train station”

If you get a decent deal on this place, it's top-notch. Nice gym, sauna, and pool. Spacious and immaculate, comfy room. Delightful staff. In a big city in the US, it would cost >$300 a night. Don't eat in the hotel though. Unless you really want room service. There is a walking connection to the Yongsan train station and mall, with tons of more reasonable food options.

Reviewed October 08, 2019

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Dear Customer, Thank you staying at our hotel and taking the time to write a review! We are glad to know that you had a pleasant stay; we always strive to give the best service experience to every customer. We hope to see you soon! –Cecile, Guest Experience Manager

Responded July 09, 2023
Novotel Suites Ambassador Seoul Yongsan
10.0
Exceptional
Michael from United States
Solo traveler
Junior Suite with King Bed
Stayed 1 night in November 2018

Found Luxury & Comfort At The Last Minute”

I needed a hotel for several days after a last minute business cancelation in another city. I found this hotel on Agoda and initially only booked for one night. Upon check-in and the initial interaction with several staff members I realized that I had found a diamond in the rough. The hotel has been open for approx. one year so it is still new and fresh. The staff are helpful and amazingly friendly. I booked for two more nights and thoroughly felt at home in this wonderful half-suite room. The room was equipped with a kitchenette and even had a small washing machine/dryer machine in the rear closet and luggage storage area. Great views of the river or the city. I will definitely be going back to this hotel the next time I’m in Seoul.

Reviewed November 21, 2018

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Dear Customer, Thank you staying at our hotel and taking the time to write a review! We are glad to know that you had a pleasant stay; we always strive to give the best service experience to every customer. We hope to see you soon! –Cecile, Guest Experience Manager

Responded July 09, 2023
Novotel Suites Ambassador Seoul Yongsan
10.0
Exceptional
Yoojin from United States
Solo traveler
Junior Suite with King Bed
Stayed 6 nights in June 2018

Exceptional”

I have stayed at the hotel for 7 days and 6 nights. My experience in staying was wonderful. The room was clean, and the house keeper did the excellent job. All staffs were excellent. Plus, you would get almost everything in a big mall right next to the hotel. It is a just a 5 min. walk. A train station with a city metro is right next to the hotel. I will come back when I go Seoul in this winter. I just got back from Seoul and am planning to stay in this hotel for this winter. :-)

Reviewed June 19, 2018

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Dear Customer, Thank you staying at our hotel and taking the time to write a review! We are glad to know that you had a pleasant stay; we always strive to give the best service experience to every customer. We hope to see you soon! –Cecile, Guest Experience Manager

Responded July 09, 2023
Novotel Suites Ambassador Seoul Yongsan
9.2
Exceptional
Insung from South Korea
Couple
Junior Suite with King Bed
Stayed 1 night in December 2019

Very clean and modern hotel”

It was little confusing in the beginning since suite had different elevators. The rooms are spacious with a small kitchen and even a washer! The gym is on a small side but has everything you need. The pool can also be crowded if you go during the holidays. The view over the han river from the room is a must!

Reviewed December 30, 2019

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Dear Customer, Thank you staying at our hotel and taking the time to put a review! If you have the time to write a more detailed feedback, please let us know! We always strive to improve our service to offer the best experience possible to every customer! -Cecile, Guest Experience Manager

Responded July 09, 2023
Novotel Suites Ambassador Seoul Yongsan
9.2
Exceptional
Christie from Canada
Family with young children
Junior Suite with King Bed
Stayed 1 night in May 2018

Great value”

The room was quite big for the price. The location was good too, connected to the train station and mall by an above ground passage (which was nice because it was raining when we visited). Everything was brand new, staff were friendly. Pool was a bit busy in the afternoon/evening but quiet in the morning.

Reviewed July 18, 2018

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Dear Christie, Thank you very much for your kind words after your stay at Novotel Suites Ambassador Seoul Yongsan. Your comments regarding the good location, the friendly staff, and the good and new atmosphere of our hotel plex, are truly heartening. Once again, thank you for sharing your feedback here with us. We hope to have a new opportunity to welcome you back in our hotel. Kind regards, Maxime Beyer Lobby & Quality Manager Novotel Suites Ambassador Seoul Yongsan

Responded July 20, 2018
Novotel Suites Ambassador Seoul Yongsan
10.0
Exceptional
Christopher from United States
Couple
Junior Suite with King Bed
Stayed 1 night in March 2018

Excellent Choice”

Hotel is is superb! Staff and facilities are top knotch - suites are amazing very clean. Highly recommend!

Reviewed April 01, 2018

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Dear Christopher, We are much delighted to know that you really enjoyed your stay. Your kind words on the staff, the facilities, and your mention about the amazing and very clean suites are very heartening! Please, rest assured that we will share your comment with the teams. Thank you for staying with us, and we look forward to welcome you back in the future. Kind regards, Maxime B Lobby&Quality Manager Novotel Suites Ambassador Seoul Yongsan

Responded April 10, 2018
Novotel Suites Ambassador Seoul Yongsan
9.6
Exceptional
Taekwon
Couple
Junior Suite with King Bed
Stayed 1 night in September 2019

Very nice hotel”

I really love this hotel. Clean, fancy, nice view, kind staffs, nice skywalk between the malls and train/metro station. But considering this hotel is huge, this hotel has not enough restaurant nor not enough breakfast area. This hotel has only Korean&Western and Western restaurants. And breakfast area is bit small so many people have to wait in line to get a seat. But as I said above, this hotel is very nice. I stayed here several times and I will stay at this hotel again and I can recommend this hotel to my friends.

Reviewed September 17, 2019

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Dear Customer, Thank you staying at our hotel and taking the time to write a review! We are glad to know that you had a pleasant stay; we always strive to give the best service experience to every customer. We hope to see you soon! –Cecile, Guest Experience Manager

Responded July 09, 2023
Novotel Suites Ambassador Seoul Yongsan
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