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8.8
Excellent
1,610 reviews
1,610 reviews
"Clean roomhigh floor Modern furniture Good people"
"The room was very clean and the staff was very helpful and friendly."
"Location of the hotel is so convenient."
"Comfortable and well located."
"Han River view, Big size room, Breakfast is good and near by Yongsan Station."
9.2
Exceptional
Location rating score
Novotel Suites Ambassador Seoul Yongsan
Make your best journey to Seoul with the promised standard of ALLSAFE, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Yongsan part of Seoul, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Gyeongbokgung Palace. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.
Sparkling clean
340 meters to public transportation
Check-in [24-hour]
Airport transfer
Currency exchange
Your Health and Safety are our Absolute Priority
Airport transfer
Valet parking
Free Wi-Fi in all rooms!
Front desk [24-hour]
Sauna
Swimming pool [indoor]
Luggage storage
Cash withdrawal
5 travelers have booked today.
Value for money | 8.8 |
Location rating | 9.2 |
Nearest airport | Gimpo Airport (GMP) |
Distance to airport | 14.7 km |
Does Novotel Suites Ambassador Seoul Yongsan have a swimming pool?
While lounging at Novotel Suites Ambassador Seoul Yongsan, you can indulge in the swimming pool facility to get your day started the best way with a splash for a revitalizing morning or evening.
Does Novotel Suites Ambassador Seoul Yongsan have a fitness center?
Absolutely! Novotel Suites Ambassador Seoul Yongsan offers fitness center that is suitably located on site, catering to your active needs to stay in form while on vacation. For more details, please contact the property for more information.
Does Novotel Suites Ambassador Seoul Yongsan provide dry cleaning services?
Yes! Novotel Suites Ambassador Seoul Yongsan provides dry cleaning service that is available all throughout your stay, ensuring that you're always looking confident in your favorite outfit. Please contact the property for more information.
What actions does Novotel Suites Ambassador Seoul Yongsan take in terms of hygiene, safety, and cleanliness?
Novotel Suites Ambassador Seoul Yongsan fulfill our mandatory standard for cleanliness and safety by providing hand sanitizer and daily disinfection in common areas. This property also comes well equipped with body thermometer, doctor/nurse on call, temperature check for guests and staff, free face masks, and staff trained in safety protocol for increased safety measures and hygiene protocols.
What public parks are within range of Novotel Suites Ambassador Seoul Yongsan?
While remaining at Novotel Suites Ambassador Seoul Yongsan, indulge in your early morning or evening stroll at nearby park which include Field 9, United Nations Command Knight Field, and Yongsan Family Park.
When was Novotel Suites Ambassador Seoul Yongsan built?
Novotel Suites Ambassador Seoul Yongsan was built in 2017.
How many rooms does Novotel Suites Ambassador Seoul Yongsan have?
Novotel Suites Ambassador Seoul Yongsan has a total of 286 rooms.
What is the typical rating that past Couples' have given to Novotel Suites Ambassador Seoul Yongsan?
Verified couple travelers that have stayed at this property have given Novotel Suites Ambassador Seoul Yongsan an average rating of 8.9. You can look up on more specific customer reviews, and responses by filtering for a specific type of verified guest travelers down in the review section.
What is the average rating that past Families with young children have given to Novotel Suites Ambassador Seoul Yongsan?
Verified families with young children that have stayed at this property have given Novotel Suites Ambassador Seoul Yongsan an average rating of 8.6. You can look up more specific customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.
What time is check-in and check-out at Novotel Suites Ambassador Seoul Yongsan?
Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Travelers checking in or out before or after the specified hours may be charged an additional fee.
8.8
"Clean roomhigh floor Modern furniture Good people"
Ricky
|
July 19, 2023
10
"The room was very clean and the staff was very helpful and friendly."
Charlene
|
June 10, 2023
10
"Location of the hotel is so convenient."
Nipha
|
March 5, 2023
Novotel Suites Ambassador Seoul Yongsan
Make everyday special with all that Seoul has to offer with a stay at Novotel Suites Ambassador Seoul Yongsan. Enjoy more possibilities on your vacation at Novotel Suites Ambassador Seoul Yongsan, with its convenient location just 5.4 km from the Gyeongbokgung Palace.
At Novotel Suites Ambassador Seoul Yongsan, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. For those driving their own car, parking is available for guests.
Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Novotel Suites Ambassador Seoul Yongsan.
All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For health reasons, smoking is not permitted anywhere inside the hotel.
All rooms at Novotel Suites Ambassador Seoul Yongsan are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. For a bit of entertainment, guests will find television and cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator, a coffee or tea maker, bottled water, instant coffee and instant tea are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.
Dining and things to do
Each morning you can start the day with a delicious in-house breakfast offered at Novotel Suites Ambassador Seoul Yongsan. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Enjoy the countless activities offered at Novotel Suites Ambassador Seoul Yongsan. A relaxing end to every day is possible with a visit to the massage, spa and sauna. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility.
Around the property
An array of attractions are a must-see while visiting Seoul. Find that special item or souvenir that will commemorate your trip to Seoul at Myeong-Dong Walking Street located 3.9 km away. Be sure to visit Insadong located 5.0 km away, an item on every checklist of those who travel to Seoul. A great museum trip can be had at Bukchon Hanok Village located 5.6 km away, with local art that provides a sense of the region.
8.8
Housekeeping
2 mentions
Breakfast
1 mention
Swimming Pool
1 mention
9.2
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information
The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related hotel operations and preventative measures
Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information
Due to COVID-19 circumstances a dedicated hotline has been made available to guests in order to answer questions and best prepare their stay
Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.
Fitness facilities, sauna and indoor swimming pools will be closed on every third Tuesday of each month.
The 3,146.96㎡ Seven Luck Casino is located inside the hotel, where you can spend a special time.
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340 meters to public transportation
Airport transfer
Currency exchange
Free Wi-Fi in all rooms!
Good view, Big size room, good location”
Han River view, Big size room, Breakfast is good and near by Yongsan Station.
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Dear customer, Thank you staying at our hotel and taking the time to write a review! We are glad to know that you had a pleasant stay; we always strive to give the best service experience to every customer. We hope to see you soon! Sincerely, Cecile, Guest Experience Manager Seoul Dragon City
King Bed Suite”
Awesome hotel Good place to have party during Covid-19 Enjoyed the service facilities. Late check out offered up to 1pm
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Dear customer, Thank you staying at our hotel and taking the time to write a review! We are glad to know that you had a pleasant stay; we always strive to give the best service experience to every customer. We hope to see you soon! Sincerely, Cecile, Guest Experience Manager Seoul Dragon City
Convenient”
Attached directly to Yongsan station, some rooms have nice views
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Dear customer, Thank you staying at our hotel and taking the time to write a review! We are glad to know that you had a pleasant stay; we always strive to give the best service experience to every customer. We hope to see you soon! Sincerely, Cecile, Guest Experience Manager Seoul Dragon City
Exceptional”
Everything was great, but no smart TV so we couldn't watch Netflix or link my laptop to the TV. That was annoying.
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Dear customer, Thank you staying at our hotel and taking the time to write a review! We are glad to know that you had a pleasant stay; we always strive to give the best service experience to every customer. We hope to see you soon! Sincerely, Cecile, Guest Experience Manager Seoul Dragon City
good location ”
Located near by Yongsan Station, you can go anywhere by trains
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Dear customer, Thank you staying at our hotel and taking the time to write a review! We are glad to know that you had a pleasant stay; we always strive to give the best service experience to every customer. We hope to see you soon! Sincerely, Cecile, Guest Experience Manager Seoul Dragon City
Exceptional”
Comfortable and well located.
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Dear Customer, Thank you staying at our hotel and taking the time to write a review! We are glad to know that you had a pleasant stay; we always strive to give the best service experience to every customer. We hope to see you soon! –Cecile, Guest Experience Manager
A great place to stay near Yongsan Station.”
The room was equpped with a small kitchen, and could be handy for short-term visitors. Other than that, the lounge was closed during the pandemic situation. The executive lobby was also closed.
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Dear customer, Thank you staying at our hotel and taking the time to write a review! We are glad to know that you had a pleasant stay; we always strive to give the best service experience to every customer. We hope to see you soon! Sincerely, Cecile, Guest Experience Manager Seoul Dragon City
Not great not bad”
Overall place to sleep, big hotel not far from train station, so big hotel, do not expect anything just to be a number on the list. Room is clean but I will not remember this hotel...
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Dear customer, Thank you staying at our hotel and taking the time to write a review! We are glad to know that you had a pleasant stay; we always strive to give the best service experience to every customer. We hope to see you soon! Sincerely, Cecile, Guest Experience Manager Seoul Dragon City
Amazing”
Amazing view with reasonable cost!
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Dear customer, Thank you staying at our hotel and taking the time to write a review! We are glad to know that you had a pleasant stay; we always strive to give the best service experience to every customer. We hope to see you soon! Sincerely, Cecile, Guest Experience Manager Seoul Dragon City
Weekend Getaway ”
Located minutes from Yongsan station and many other attractions. Staff was friendly, room was clean, and the restaurants were yummy.
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Dear guest, Thank you for reviewing your stay at Novotel. I am really glad you enjoyed your stay with us and especially the help of our staff. I hope that we will have the privilege of welcoming you back again in the future. Kind regards, Olivia Moon Asst. Front Office Manager Novotel Ambassador Seoul Yongsan
Excellent”
Very clean, and very comfortable.
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Dear Customer, Thank you staying at our hotel and taking the time to put a review! If you have the time to write a more detailed feedback, please let us know! We always strive to improve our service to offer the best experience possible to every customer! -Cecile, Guest Experience Manager
Dusty room”
The hotel got a lot of dust
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Dear Customer, Thank you for staying at our hotel and taking the time to write a review. We are very regretful for the displeasing experience you had at our hotel. Please be assured that we take your feedback seriously and your thoughts have been shared with our team. We sincerely hope you will grant us another chance to provide you a better service, as we always try to learn from our mistake and strive to give the best service experience to every customer. -Cecile, Guest Experience Manager
Over rated ”
I stayed suite with my family of 3 in this hotel . We had a most bad experience breakfast in their food exchange . We arrived restaurant at 9am which waited almost an hour to be seated . When we got our seat and get our food , they told us their breakfast will be close at 1030am which left 10mins for us to have our breakfast. While we are still eating , cleaner came in sweep the floor and clean up table . Omg we have to gave up eating and walk out angrily. I will never come back nor recommend this hotel . As for their management, they should look into this breakfast service seriously, seem like this problem have been there for very long .
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Dear Customer, Thank you for staying at our hotel and taking the time to write a review. We are very regretful for the displeasing experience you had at our hotel. Please be assured that we take your feedback seriously and your thoughts have been shared with our team. We sincerely hope you will grant us another chance to provide you a better service, as we always try to learn from our mistake and strive to give the best service experience to every customer. -Cecile, Guest Experience Manager
First rate, connects to mall and Yongsan train station”
If you get a decent deal on this place, it's top-notch. Nice gym, sauna, and pool. Spacious and immaculate, comfy room. Delightful staff. In a big city in the US, it would cost >$300 a night. Don't eat in the hotel though. Unless you really want room service. There is a walking connection to the Yongsan train station and mall, with tons of more reasonable food options.
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Dear Customer, Thank you staying at our hotel and taking the time to write a review! We are glad to know that you had a pleasant stay; we always strive to give the best service experience to every customer. We hope to see you soon! –Cecile, Guest Experience Manager
Found Luxury & Comfort At The Last Minute”
I needed a hotel for several days after a last minute business cancelation in another city. I found this hotel on Agoda and initially only booked for one night. Upon check-in and the initial interaction with several staff members I realized that I had found a diamond in the rough. The hotel has been open for approx. one year so it is still new and fresh. The staff are helpful and amazingly friendly. I booked for two more nights and thoroughly felt at home in this wonderful half-suite room. The room was equipped with a kitchenette and even had a small washing machine/dryer machine in the rear closet and luggage storage area. Great views of the river or the city. I will definitely be going back to this hotel the next time I’m in Seoul.
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Dear Customer, Thank you staying at our hotel and taking the time to write a review! We are glad to know that you had a pleasant stay; we always strive to give the best service experience to every customer. We hope to see you soon! –Cecile, Guest Experience Manager
Exceptional”
I have stayed at the hotel for 7 days and 6 nights. My experience in staying was wonderful. The room was clean, and the house keeper did the excellent job. All staffs were excellent. Plus, you would get almost everything in a big mall right next to the hotel. It is a just a 5 min. walk. A train station with a city metro is right next to the hotel. I will come back when I go Seoul in this winter. I just got back from Seoul and am planning to stay in this hotel for this winter. :-)
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Dear Customer, Thank you staying at our hotel and taking the time to write a review! We are glad to know that you had a pleasant stay; we always strive to give the best service experience to every customer. We hope to see you soon! –Cecile, Guest Experience Manager
Very clean and modern hotel”
It was little confusing in the beginning since suite had different elevators. The rooms are spacious with a small kitchen and even a washer! The gym is on a small side but has everything you need. The pool can also be crowded if you go during the holidays. The view over the han river from the room is a must!
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Dear Customer, Thank you staying at our hotel and taking the time to put a review! If you have the time to write a more detailed feedback, please let us know! We always strive to improve our service to offer the best experience possible to every customer! -Cecile, Guest Experience Manager
Great value”
The room was quite big for the price. The location was good too, connected to the train station and mall by an above ground passage (which was nice because it was raining when we visited). Everything was brand new, staff were friendly. Pool was a bit busy in the afternoon/evening but quiet in the morning.
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Dear Christie, Thank you very much for your kind words after your stay at Novotel Suites Ambassador Seoul Yongsan. Your comments regarding the good location, the friendly staff, and the good and new atmosphere of our hotel plex, are truly heartening. Once again, thank you for sharing your feedback here with us. We hope to have a new opportunity to welcome you back in our hotel. Kind regards, Maxime Beyer Lobby & Quality Manager Novotel Suites Ambassador Seoul Yongsan
Excellent Choice”
Hotel is is superb! Staff and facilities are top knotch - suites are amazing very clean. Highly recommend!
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Dear Christopher, We are much delighted to know that you really enjoyed your stay. Your kind words on the staff, the facilities, and your mention about the amazing and very clean suites are very heartening! Please, rest assured that we will share your comment with the teams. Thank you for staying with us, and we look forward to welcome you back in the future. Kind regards, Maxime B Lobby&Quality Manager Novotel Suites Ambassador Seoul Yongsan
Very nice hotel”
I really love this hotel. Clean, fancy, nice view, kind staffs, nice skywalk between the malls and train/metro station. But considering this hotel is huge, this hotel has not enough restaurant nor not enough breakfast area. This hotel has only Korean&Western and Western restaurants. And breakfast area is bit small so many people have to wait in line to get a seat. But as I said above, this hotel is very nice. I stayed here several times and I will stay at this hotel again and I can recommend this hotel to my friends.
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Dear Customer, Thank you staying at our hotel and taking the time to write a review! We are glad to know that you had a pleasant stay; we always strive to give the best service experience to every customer. We hope to see you soon! –Cecile, Guest Experience Manager