Excellent 8.1
Based on 234 reviews

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About this property


Perfectly situated between the World Trade Center and Jebel Ali, this property is in close proximity to Dubai’s famous shopping mall, Madinat Jumeirah, Burj Al Arab, Wild Wadi, and Jumairah Beach. Guests will have easy access to the Mall of the Emirates, Gold & Diamond Park, Dubai Media & Internet Cities, and the beaches of the Arabian Gulf. Boasting 182 spacious suites, all are tastefully furnished and equipped with internet access, a telephone, a television, and a private bathroom. Guests can enjoy a variety of delicious international cuisines at the on-site restaurant. The on-site bar, Comtoirs Nomades Bar, and the gourmet shop, Boutique Gourmande, are also available to serves guests delicious snacks in pleasant ambience. Offering comfortable accommodation and quality services, Novotel Suites Dubai Mall of the Emirates is the perfect place for an unforgettable vacation.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Rental car
  • Shuttle service
  • Taxi service

Things to do, ways to relax

  • Fitness center
  • Massage(s)
  • Swimming pool [outdoor]
  • Tours

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Laundry service
  • Library
  • Lockers
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Swimming pool [kids]


  • Check-in/check-out [express]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
  • Wheelchair accessible

Languages spoken

  • English
  • Arabic
  • Filipino
  • French
  • Hindi
  • Nepali
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A tourism tax will be charged directly at the property.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-15 year(s) Stay for free if using existing bedding.
  • Guests over 15 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 160 AED
Breakfast Charge (when not included in room rate): 70 AED
Check-In From: 02:00PM
Check-Out Until: 12:00PM
Distance from City Center: 16 km
Distance to Airport: 28 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 6
Number of Restaurants: 2
Number of Rooms : 180
Room Voltage: 220
Time to Airport (Minutes): 30
Year Hotel Built: 2009
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Recent customer comments

Filter by traveler type

based on 234 reviews
  • Cleanliness 8.4
  • Facilities 7.0
  • Location 8.5
  • Room comfort and quality 8.1
  • Service 8.2
  • Value for money 8.1
  • Food and dining 7.3
Sort by

alan from United States
Business traveler
Double Bed Suite
Stayed 2 nights in September 2016
cozy hotel
great location easy access anywhere
Reviewed September 17, 2016

alan from United States
Business traveler
Double Bed Suite
Stayed one night in September 2016
cozy hotel
great locations easy access anywhere
Reviewed September 17, 2016

Anthony from Saudi Arabia
Solo traveler
2 Bed Suite Nonsmoking
Stayed 3 nights in September 2016
Good location. Like the pool but if i had a wish it would be for a sauna / hot tub. Was my first time in Dubai. Breakfast was good.
Reviewed September 16, 2016

AZIZ from Bahrain
Family with older children
Double Bed Suite
Stayed 5 nights in September 2016
Nice hotel
Great hotel, location, staff was friendly and close to many places
Reviewed September 14, 2016

Junaidah from Malaysia
Business traveler
Double Bed Suite
Stayed one night in May 2016
Nice room and comfortable
Good hotel to stay with.
Reviewed August 17, 2016

Ronnel from Philippines
Suite Room
Stayed 3 nights in July 2016
Perfect for what we needed
Reviewed July 14, 2016

HAMIDA from Oman
Family with older children
Suite Hot Deal
Stayed one night in May 2016
The receptionist who attended us was very nice she made us feel welcome and made our stay feel home. This is was our second time we come back for the good experience we had and was the same receptionist Emma.
Reviewed May 29, 2016

bernard from Canada
Family with young children
Suite Hot Deal
Stayed 3 nights in April 2016
A great base for our first time in Dubai
We arrived at past 2am and there was only one person in the lobby behind the front desk. No other guest being entertained and didn't bother to help us with our bags. The taxi driver wasn't sure if this was the place bec. there were 1 or 2 more novotels in the area she said, and she couldn't make out the Agoda map I showed her. Other than these two little kinks the place was perfect for my family. There was sleeping space for everyone in our group of five so the Family Room fit the bill. Although the mattress on the sofabed already sagged a bit. The buffet breakfast was ok, the choices weren't as many I'd hoped. Of course the best argument for this place was its location which is clustered with other hotels right across the Mall of Emirates and totally reachable by walking. Area's safe and there are a few good dining choices if one doesn't walk all the way to the mall. Also a few convenience stores. Certainly wouldn't mind booking this hotel again in the future if they keep it clean and tidy.
Reviewed April 25, 2016

Warren from United States
Solo traveler
Double Bed Suite
Stayed one night in March 2016
No airport transfer
Great hotel. The breakfast is great also. The pool is ok but small. Walking distance to the mall. About two blocks No airport transfer. When I asked I was told that for a fee transportation can be arranged. The fee cost more the the taxi I hired.
Reviewed March 25, 2016

Jovita from Singapore
Business traveler
Double Bed Suite
Stayed 2 nights in February 2016
Pleasant stay
Friendly staff, clean and comfortable
Reviewed February 23, 2016


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