8.2
Excellent
/10
(558 reviews)See what guests said
Housekeeping24
Breakfast12
Shops4
See map
8.7

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Ski Dubai 250 m
Fann A Porter 270 m
Après 400 m
Aizone 460 m
Fatima Abdullah Mohammed Rasheed Mosque 460 m
Charles & Keith 470 m
Pixi 480 m
Camper 490 m
Harvey Nichols 490 m
Mall of the Emirates 490 m
Nearby landmarks
Ski Dubai 250 m
Wild Wadi Waterpark 2.63 km
Burj Al Arab 2.93 km
Atlantis Aquaventure Waterpark 7.83 km
Dubai Miracle Garden 7.98 km
The Dubai Fountain 11.85 km
Burj Khalifa 11.94 km
Dubai Aquarium & Underwater Zoo 12.22 km
The Dubai Mall 12.42 km
Dubai Creek 19.44 km
Novotel Suites Dubai Mall of the Emirates

"The services and facilities provided were excellent."

Azlan - November 23, 2019
Executive Suite Novotel Suites Dubai Mall of the Emirates
Lobby Novotel Suites Dubai Mall of the Emirates
Swimming pool [outdoor] Novotel Suites Dubai Mall of the Emirates
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Free Wi-Fi

Novotel Suites Dubai Mall of the Emirates

2A Street, Al Barsha Opposite Mall of the Emirates, Al Barsha, Dubai, United Arab Emirates, 283825 - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in/out [express]
Hassle-free check in
Close to Ski Dubai
Within 250 m of property
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
  • 590 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Air conditioning

Your dates are popular among travelersPopular destination! Properties in Dubai are being booked every minute!
Value for money8.2
Distance to city center16 km
Location rating8.7
Nearest airportDubai International Airport (DXB)
Distance to airport22.9 km

Rooms available at Novotel Suites Dubai Mall of the Emirates

Excellent
Room comfort & quality
8.1
Family Suite
Family Suite
...
  • Room size: 48 m²/517 ft²
  • City view
  • 1 sofa bed and 1 double bed
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Twin Suite Sofabed
Twin Suite Sofabed
...
  • Room size: 31 m²/334 ft²
  • City view
  • 2 single beds or 1 sofa bed
Enter dates to see prices
Double Suite
Double Suite
...
  • Room size: 31 m²/334 ft²
  • City view
  • 1 double bed
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Suite Room
Suite Room
...
  • Room size: 31 m²/334 ft²
  • Shower and bathtub
  • 1 queen bed
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Executive Suite
Executive Suite
...
  • Shower and bathtub
  • 1 double bed and 1 sofa bed
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Suite
Suite
...
  • Shower and bathtub
  • 1 double bed and 1 sofa bed
Enter dates to see prices
Double Suite
Double Suite
...
  • Room size: 31 m²/334 ft²
  • 1 double bed
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Suite
Suite
...
  • Room size: 31 m²/334 ft²
  • 1 double bed or 2 single be...
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Twin Suite
Twin Suite
...
  • Room size: 31 m²/334 ft²
  • 2 single beds
Enter dates to see prices
Family Suite
Family Suite
...
  • Room size: 48 m²/517 ft²
  • 1 double bed and 2 sofa bed...
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Novotel Suites Dubai Mall of the Emirates?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Novotel Suites Dubai Mall of the Emirates?

Novotel Suites Dubai Mall of the Emirates is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 170 AED. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Novotel Suites Dubai Mall of the Emirates also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Novotel Suites Dubai Mall of the Emirates has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Dubai with private transportation, the hotel can arrange both taxis or car rental.

What is the smoking policy at Novotel Suites Dubai Mall of the Emirates?

Novotel Suites Dubai Mall of the Emirates does permit smoking in some areas and is not 100% smoke-free.

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Explore the neighborhood

What people love about Novotel Suites Dubai Mall of the Emirates

  • 9.6
    Exceptional
    Staff 

    "I found the staff very friendly & helpful."

    Gary

    |

    February 15, 2020

  • 10.0
    Exceptional
    Location

    "Excellent location, facilities and staff."

    Azlan

    |

    December 11, 2019

  • 8.0
    Very good
    Location

    "Great location near Mall of Emirates."

    Andrew

    |

    March 7, 2020

Property ranking|Compared to 2,523 Dubai properties
See all rankings
Location score
8.6/10
Review score - United States
8.6/10
Value for money score
8.2/10
Room comfort score
8.1/10
Better than
95
%
of Dubai properties
Better than
95
%
of Dubai properties
Better than
94
%
of Dubai properties
Better than
94
%
of Dubai properties
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Overall rating:
8.2
Excellent
558 reviews
Cleanliness
8.2
Facilities
7.8
Location
8.7
Read all reviews >
What travelers say they love:
Walked in here - the receptionist was brilliant.
Naeem from South Africa
Family with young children
More about Novotel Suites Dubai Mall of the Emirates

More about Novotel Suites Dubai Mall of the Emirates

Located just right next to the Mall of the Emirates - one of the Dubai’s largest shopping malls, Novotel Suites Dubai Mall of the Emirates is just few minutes’ walk away from Sharaf DG Dubai Metro Station and Mall of the Emirates Metro Station. You can easily wander around Dubai in no time or simply catch the complimentary shuttle bus to Kite Beach. The hotel is situated in the Al Barsha business and leisure district 30 minutes away from Dubai International Airport. The hotel is also within proximity to Burj Khalifa in Downtown Dubai, the new Dubai Water Canal, Dubai Marina, Palm Jumeirah, Media City, Internet City and just minutes from Jumeirah Beach, Wild Wadi Waterpark and 15 minutes from Jebel Ali Free Zone.

Offering guests superior services and a broad range of amenities, Novotel Suites Dubai Mall of the Emirates is committed to ensuring that your stay is as comfortable as possible. Stay connected with the property’s free Wi-Fi access or 24-hour Web Corner. All rooms exude an atmosphere of total peace and harmony that feature thoughtful amenities to ensure an unparalleled sense of comfort for the guests. With an ideal location and facilities to match, Novotel Suites Dubai Mall of the Emirates hits the spot in many ways.

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Most talked about facilities

Breakfast
45 mentions
Housekeeping
34 mentions
Internet
24 mentions
Swimming Pool
5 mentions

What they offer

10.0
Exceptional

"Over all our experience in your hotel was great."

Russel

|

December 1, 2019

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Continental

Restaurants on site

Deli Boutique
Cuisine:International
Menu:A-la-carte

Nearby restaurants

American cuisine
American cuisine
Johnny Rockets
190 m American
Oushe Gourmet Bakeshop
880 m American, Cafe, French
The Hide
2.1 km American, Gluten Free, Steakhouse
Mediterranean cuisine
Mediterranean cuisine
Serena's Seafood
760 m Mediterranean, Seafood, Soups
Doner Kebap
6.2 km Mediterranean
Le Pirate Restaurant
6.3 km Mediterranean
Asian cuisine
Asian cuisine
Mall View Palace Restaurant
100 m Asian, Chinese, Indian
Salmontini
300 m Asian, French, International
Ban Khun Mae
340 m Asian, Thai

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Novotel Suites Dubai Mall of the Emirates from real guests

Provided by verified guests of Agoda
Agoda Reviews (558)Booking.com Reviews (1520)
8.2
/
10
Cleanliness8.2
Facilities7.8
Location8.7
Room comfort and quality8.1
Service8.3
Value for money8.2
High score for Dubai
Rating
9+ Exceptional (118)
8-9 Excellent (78)
7-8 Very Good (108)
6-7 Good (43)
<6 Below Expectation (23)
Time of the year
Mar - May (88)
Jun - Aug (76)
Sep - Nov (105)
Dec - Feb (101)
Don't miss out!Properties in Dubai are being booked every minute!
All guests (558)
All room types
All languages

Show reviews that mention 

Showing 370 verified guest comments
12345
9.0
Exceptional
Aggrey from Australia
Business traveler
Stayed 2 nights in August 2013

Good value for money. Confortable room. Shopping”

Clean. Very good value for monaey. Friendly staff

My stay was comfortable and better than I expected. Nice small hotel but very good value for money. Nice clean rooms and comfortable bed. Fast internet. Very friendly staff and very efficient. Food fair but breakfast has very few choices. Easy access to rest of Dubai and good shopping in the Al Barsha area. Very near the Mall of Emirates- walking distance. This a great advantage. The bathrooms are very small.

Reviewed September 02, 2013
10.0
Exceptional
LEE from Taiwan
Business traveler
Stayed 15 nights in May 2012

Excellent Service & Location”

Location, 24/7Gym

first of all, i've been to dubai several times, but this time i believe i made the right choice in choosing my hotels. novotel provide excellent service and friendly staff during your stay, while giving you nice and clean rooms, gym, and pool. the location is the key- located ~3min walking distance from the mall of the emirates, which is excellent for your everyday glocery shopping and proximity to rta metro. overall, this is excellent hotel, and is definitely highly recommended to any travellers, both business and/or tourism.

Reviewed May 22, 2012
10.0
Exceptional
Vivian from United States
Couple
Stayed 3 nights in June 2012

Great stay!”

Location, size of the room, friendly staff, bathroom has a detached toilet!

this hotel is situated directly across the road from the mall of emirates. it is located on the same block as salons, massage parlors, ice cream shops, car rentals, cafes, small grocery shops, and much more! the hotel has a 24 hour gym, and swimming pool on the roof. it is attached by a restaurant and bar to the ibis hotel, which i have stayed at in the past. had i known how nice the novotel side was, i would have chose to stay there instead. novotel, has bigger rooms, a mini bar, water boiler for coffee, etc., an incredible amount of closet space, and a nice size flat screen tv. there is even a small couch and table to dine on. the best feature of these rooms are the bathrooms, with a stand up shower and bathtub and sink in one, and in a separate room on the other side, is a toilet and sink. very nice layout for more than one person. while the shower is being occupied, the toilet is free. great idea, i wish all hotel rooms were this way.

Reviewed June 20, 2012
9.3
Exceptional
Rodney from Malaysia
Couple
Stayed 5 nights in January 2012

Great Stay”

Nice room, Good Service, Nice Breakfast

we stayed for 5 nights. check-in was fast. the room is clean, modern, nice and quite big. it is also well equipped and most toiletries are also provided in the shower room. the shower cubicle is rather small eventhough the shower room itself is quite big with a nice bathtub. location of the hotel is also quite good although you may have to cross a street between the hotel and mall of the emirates. just turn left as you exit the moe after ski-dubai and keep walking until you reach a pedestrian crossing. cross the road and you should see the hotel on your right. the hotel service is also very good. the staffs are friendly and helpful. they would be glad to assist you if you have any queries or needs. also, they will serve you during breakfast if you choose the ala-carte type versus the buffet option. breakfast was nice and adequate. the buffet variety was fine although i would prefer the ala-carte breakfast for the asian set meal. it was a nice stay.

Reviewed January 17, 2012
9.0
Exceptional
hashem from Saudi Arabia
Family with teens
Stayed 7 nights in January 2013

hotel near Mall of Emirates ”

Great place

The hotel is across the Mall of Emirates, separated by a road. It is next to Ibis. We go around by taxi mainly but have also tried the Dubai metro. Both very convenient to get to the hotel. The room is just like what the photos in the website shows. Comfortable beds, good size bath room and quite. Breakfast was included in the rate that we booked thru agoda. It includes ala carte hot items and buffet of bread, pastry, juices, fruits, coffee and tea. I find the buffet spread too limited but the ala carte hot dish is very good. Didn't try to use the swimming pool as it was cool when we were there in Dec. The flat screen in the room is a nice touch. However, there is a lack of bathroom toiletries. It only has soap, bath gel and shampoo. Hotel staff is friendly but service at the café is a bit slow.

Reviewed January 28, 2013
9.7
Exceptional
Paul from Australia
Couple
Stayed 3 nights in July 2012

Alround Great Package”

Great location, generous room, friendly staff

This hotel suited our needs perfectly. It was located next to the Mall of Emirates and therefore accessible to the great Metro system and the Big Bus sightseeing tour stop. The generous size of the suite and the facilities in the room made this fresh, clean and well featured hotel very comfortable. Free wi-fi in the lobby are was useful. Breakfasts (both the buffet and a-la-carte) were very well presented and gave plenty of choice. Overall we were very happy with this hotel for our 3 day stop over in Dubai.

Reviewed July 10, 2012
9.6
Exceptional
justin from Brunei Darussalam
Family with young children
Double Suite
Stayed 3 nights in November 2018

Exceptional”

First time stay in Al Barsha with the intention of bringing the kids to MOE and around. Thumbs up to reception desk for upgrading our room from the standard. MR MIZAN is a one stop resource information center, clear and truthful and very considerate. You are the reason my family stay was so good in Dubai. Thank you Novotel Al Barsha for a great stay

Reviewed November 28, 2018
9.7
Exceptional
Deborah from Australia
Family with young children
Stayed 2 nights in October 2013

Comfortable, clean, convenient, great for families”

Room space, convenient location, comfortable

We stayed for 2 nights. The suite was very spacious with good natural light. Modern and comfortable, with 2 bathrooms and the sleeping areas divided by a small sofa and dining area with large flat screen tv. The hotel was very quiet with good amenities. Located within two minutes walk of the Mall of the Emirates, which has plenty of stores, restaurants, food court, cinema complex & Ski Dubai. I would recommended this hotel to families as it easily accommodates 2 adults + 2 or 3 children easily.

Reviewed October 23, 2013
9.6
Exceptional
Naeem from South Africa
Family with young children
Suite Room
Stayed 4 nights in December 2019

Great hotel exceptional service ”

I had come to Dubai from Saudi Arabia. The service there stinks - I had to wait at two hotels atleast 30 mins each to check in. Walked in here - the receptionist was brilliant. She knew immediately how many rooms we booked and had almost everything prepared for us. I cannot explain to you how awesome the service from her was. She definitely needs a promotion. There was also an assistant (or bell boy) from Kazakhstan that was awesome. He was so helpful and nice words cannot explain. He should also get a promotion. The hotel is great. Rooms are big, neat and clean. Simple yet great. Great for travel with kids. Location is good close to the Mall of emirates (although I generally prefer to stay in Deira). There was a supermarket nearby which always helps. Breakfast had a good selection. Only problem I had was the water pressure in the shower was a bit low and getting the temp perfect was very difficult. Not sure if this was just a maintenance issue on my room.

Reviewed January 01, 2020
9.6
Exceptional
Omi from Bangladesh
Family with young children
Family Suite
Stayed 6 nights in June 2018

Excellent place to stay”

I honestly did not expect such big room with this money. I came with wife and 2 kids. Huge space to live and relax. Even the room had 3 bathrooms. The stuff were good. I did not take their buffet breakfast, but food shops were nearby. If you can resist the heat, you can walk into the Mall of Emirates. I recommend travellers not to spend much money on hotel rooms as you will stay less in there and will be engaged with other activities. But when we were exhausted, this hotel room made us feel better. Like I have mentioned before, one of the largest mall was in walking distance, MRT also comes with the same walking distance. I was happy and if I come to Dubai again, I will select this hotel for sure. I wish they will maintain their quality all the time.

Reviewed June 20, 2018
9.6
Exceptional
Putri from Brunei Darussalam
Family with young children
Twin Suite Sofabed
Stayed 2 nights in June 2018

Exceptional”

Had a very pleasant stay at this hotel. Friendly Camille at the reception was very helpful and accommodating and allowed us an early morning check-in which allowed us a proper rest in a comfortable, spacious room after our long-haul flight from London. The porter service provided by Acad is commendable. The hotel breakfast also has a good selection. Nandos Restaurant is attached to the hotel and for some shopping therapy, the Mall of Emirates (Ski Dubai) with access to metro to many tourist locations is just a short walk from the hotel (though need to cross main road). Staffs Khoula and Nestle were also especially friendly, knowledgable and very helpful to our needs. This hotel is highly recommended.

Reviewed June 28, 2018
9.0
Exceptional
Foong from Singapore
Couple
Stayed 4 nights in April 2012

Value for money, excellent hotel great location ”

New and modern, less than 5 mins walk to mall of emirates

We will use this hotel again if we come back to Dubai. No complaints at all except shower area is a bit small but tolerable. Breakfast was good. There are 2 types, buffet and ala carte. Ala carte was really good. Hotel staff was friendly and helped me when I needed some computer services. Internet at biz center at lobby is free. Wi fi at lobby area is free. Easy to get cab outside hotel. Less than 5 mins walk to mall of emirates which is one of the biggest mall in Dubai. Spacious room

Reviewed May 03, 2012
8.0
Excellent
Kah from Singapore
Business traveler
Stayed 3 nights in June 2012

great business hotel”

u have everything around hotel

Suite Novotel Mall of the Emirates Dubai is quite a great business hotel i tried in dubai so far. reason is because they have quite many shops near by the hotel, making it very convenient for travelers. especially the huge mall of emirates, which is just 5 minutes walk away. hotel itself is very clean and neat. staffs are great too. i love to chilled at the bar at the lobby. only thing is the weather in dubai, but you cant help it. other than that, everything else is great!

Reviewed March 10, 2013
10.0
Exceptional
atif from Pakistan
Family with young children
Family Suite
Stayed 6 nights in March 2018

Exceptional”

Pros: Hotel Staff - they were amazing, front desk (accommodating our early checkin request,, restaurant (breakfast was superb, were always well attended - Umair at the restaurant understood quickly the tea that made us happy, and was served as soon as he saw us from next morning), bell boys, pool attendants. Breakfast: They have a very energetic staff, who made sure everyone felt comfortable and attended. Perfect variety Location - Mall of Emirates at walking distance, Sharaf DG or Mall Metro Station both at walking distance. Grocery store, rent a car, Baskin Robbins in the same street. Taxis were available 24hours in front of the hotel. Rooms - spacious, clean and equipped with all necessities. Comfortable bed, the sofa bed too was comfortable. House Keeping was always available on call for special needs. Value for money. Cons: Can't think of any, if you ask the right questions and discuss your needs with the hotel staff,, they immediately helped and were able to guide.

Reviewed March 25, 2018
9.3
Exceptional
MARYAM from Oman
Family with teens
Stayed 2 nights in July 2011

Beautiful hotel, clean and great service.”

close proximity with mall of emirates

A double bed suite has a comfortable double bed with sofa bed and a curtain in the middle the room which can divide a room into two makes it ideal for a couple with a child. To me the hotel's location is a selling point - it is walking distance to the mall of emirates and metro station which was ideal since we didn't have a car to go around Dubai.

Reviewed July 25, 2011
10.0
Exceptional
Usman from Pakistan
Family with young children
Twin Suite Sofabed
Stayed 9 nights in August 2017

Amazing stay in dubai ”

Had a great experience at this hotel. Mr. Mohammed at check in was very courteous and helpful. And rest of the staff was too. The room was for the price also very clean and of good size. The location was also very good right next to mall of emirates. I would recommend to everyone coming to dubai for vacations.

Reviewed August 20, 2017
8.7
Excellent
Josiet from Philippines
Group
Stayed 2 nights in November 2011

Big Room”

big room, location

the room was big. it had two beds and a sofa. this is perfect for a family with two kids. the internet in the room was not free. i thought it was a little expensive. but they had free wifi at lobby. location wise, it's close enough to mall of the emirates. just a little confusing to find the way to the mall at first. it's also a short taxi ride to dubai mall and burj khalifa. nothing spectacular but we had a nice stay in this hotel.

Reviewed November 19, 2011
9.2
Exceptional
Hoo from Hong Kong
Couple
Twin Suite Sofabed
Stayed 3 nights in March 2018

Exceptional”

I found this hotel very nice. The room is clean and spacious. The position of it is near to the Mall of Emirates and thus closed to all amenities. The staff of the hotel, especially Nestle and Gloria at the reception, are very friendly, polite and helpful. I have no hesitation to recommend this hotel to any visitors or holiday makers to Dubai.

Reviewed April 04, 2018
8.7
Excellent
Brenda from United States
Family with young children
Stayed 4 nights in December 2012

Great value, very comfortable for a family.”

Nice location to Mall of the Emirates

We loved the family room, which slept four of us very comfortably. This isn't usually the case with a hotel room, so we were pleasantly suprised by how much space we had and 1.5 bathrooms was a bonus! We were able to walk to the Mall of the Emirates, for Ski Dubai, meals and shopping, which was very convenient. Breakfast was fine, I wouldn't say amazing. Limited options, but enough for a three-day stay. I think the gym equipment is WAY past due for a service. Overall great value!

Reviewed February 27, 2013
9.0
Exceptional
Kasey from United States
Couple
Stayed 4 nights in April 2012

Sparkling new hotel, close to Mall of the Emirates”

New and convenient

we were totally jawdroppingly in awe of dubai and it's shopping and new building excess! a wonderful place to look at everything. our hotel was close to mall of the emirates, very comfortable, new, with good breakfast and pleasant staff. would stay here again and recommend to anyone.

Reviewed June 09, 2012
12345
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