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8.2

Excellent
20.8% this month
/10
(638 reviews)See what guests said
Highly rated by guests – 89% would recommend
Housekeeping27
Breakfast16
Shops4
See map

8.7

Excellent

Location rating score

Excellent location
Exceptional for walking
Parking
FREE
Walkable places
Ski Dubai

250 m

Fann A Porter

270 m

Après

400 m

Aizone

460 m

Fatima Abdullah Mohammed Rasheed Mosque

460 m

Popular landmarks
Wild Wadi Waterpark

2.6 km

Burj Al Arab

2.9 km

Atlantis Aquaventure Waterpark

7.8 km

Dubai Miracle Garden

8.0 km

The Dubai Fountain

11.8 km

Closest landmarks
Deyaar HQ

100 m

Pixi

480 m

Camper

490 m

Harvey Nichols

490 m

Mall of the Emirates

490 m

Novotel Suites Dubai Mall of the Emirates

"I like the food, clean room and helpful staff."

Arif - May 12, 2022
Executive Suite Novotel Suites Dubai Mall of the Emirates
 Novotel Suites Dubai Mall of the Emirates
Lobby Novotel Suites Dubai Mall of the Emirates
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Novotel Suites Dubai Mall of the Emirates

2A Street, Al Barsha Opposite Mall of the Emirates, Al Barsha, Dubai, United Arab Emirates, 283825 - See map

In addition to the standard of ALLSAFE, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Al Barsha part of Dubai, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Burj Khalifa. Rated with 3 stars, this high-quality property provides guests with access to restaurant, fitness center and spa on-site.

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ALLSAFE

Your Health and Safety are our Absolute Priority

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information"
  • 590 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Air conditioning

Value for money8.3
Distance to city center16 km
Location rating8.7
Nearest airportDubai International Airport (DXB)
Distance to airport22.9 km

Rooms available at Novotel Suites Dubai Mall of the Emirates

Excellent
Room comfort & quality

8.1

Twin Suite Sofabed
...
  • Room size: 31 m²/334 ft²
  • City view
  • 2 single beds or 1 sofa bed
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Family Suite
...
  • Room size: 48 m²/517 ft²
  • City view
  • 1 sofa bed and 1 double bed
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Double Suite
...
  • Room size: 31 m²/334 ft²
  • City view
  • 1 double bed
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Suite
...
  • Shower and bathtub
  • 1 double bed and 1 sofa bed
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TWIN Suite With 2 Single Beds 2 Adults & 1 Child
...
  • Room size: 31 m²/334 ft²
Enter dates to see prices
Executive Suite
...
  • Shower and bathtub
  • 1 double bed and 1 sofa bed
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SUITE Suite 2 Adults & 1 Child
...
  • Room size: 31 m²/334 ft²
Enter dates to see prices
TWIN Suite With 2 Single Beds 2 Adults & 1 Child
...
  • Room size: 31 m²/334 ft²
Enter dates to see prices
SUITE Family Suite 3 Adults & 2 Children
...
  • Room size: 48 m²/517 ft²
Enter dates to see prices
Family Suite, Multiple Beds
...
  • Room size: 48 m²/517 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Novotel Suites Dubai Mall of the Emirates?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Novotel Suites Dubai Mall of the Emirates?

Novotel Suites Dubai Mall of the Emirates is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 170 AED. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Novotel Suites Dubai Mall of the Emirates also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Novotel Suites Dubai Mall of the Emirates has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Dubai with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Novotel Suites Dubai Mall of the Emirates?

Wake up to a great buffet breakfast at Novotel Suites Dubai Mall of the Emirates. Adults can enjoy breakfast offered with an additional charge of 70 AED if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Novotel Suites Dubai Mall of the Emirates?

Novotel Suites Dubai Mall of the Emirates features 2 on-site restaurants for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

What is the smoking policy at Novotel Suites Dubai Mall of the Emirates?

Novotel Suites Dubai Mall of the Emirates does permit smoking in some areas and is not 100% smoke-free.

What is the closest train, metro, or bus station to Novotel Suites Dubai Mall of the Emirates?

The closest train, metro, or bus station is First Gulf Bank Metro Station, 1.5 km away from Novotel Suites Dubai Mall of the Emirates.

What restaurants are nearby Novotel Suites Dubai Mall of the Emirates?

Novotel Suites Dubai Mall of the Emirates’s neighborhood is Al Barsha which includes popular restaurants such as The Boutique Kitchen, Chill Out and Teriyaki.

What popular shopping places are close to Novotel Suites Dubai Mall of the Emirates?

Novotel Suites Dubai Mall of the Emirates is located in Al Barsha area which features shopping places such as House Of Windsor Jewellers, Cara Jewellers and Gold & Diamond Park.

What are popular attractions near Novotel Suites Dubai Mall of the Emirates?

Novotel Suites Dubai Mall of the Emirates is located in Al Barsha area, which is famous for attractions such as Meem Gallery, Jam Jar and Third Line.

What popular natural sightseeing spots are close to Novotel Suites Dubai Mall of the Emirates?

Novotel Suites Dubai Mall of the Emirates is located within Al Barsha, which makes it conveniently close to natural sights including alqouz camp, Musrif Park and The Camel Farm.

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Explore the neighborhood

What people love about Novotel Suites Dubai Mall of the Emirates

  • 10

    Exceptional
    Staff 

    "I like the food, clean room and helpful staff."

    Arif

    |

    May 12, 2022

  • 10

    Exceptional
    Location

    "Bestest Hotel in dubai, Perfect location, great ambiance etc etc"

    Muqeet

    |

    May 7, 2022

  • 10

    Exceptional

    "I will strongly recommend considering this hotel for your visit yo Dubai."

    Muhammad

    |

    May 4, 2022

Overall rating:

8.2

Excellent
638 reviews
Cleanliness
8.3
Facilities
7.9
Location
8.7
Read all reviews >
What travelers say they love:
Nice big room and comfortable beds.
Quek from Singapore
Solo traveler
More about Novotel Suites Dubai Mall of the Emirates

More about Novotel Suites Dubai Mall of the Emirates

Novotel Suites Dubai Mall of the Emirates

Take everything available in Dubai with a comfort stay at Novotel Suites Dubai Mall of the Emirates. Looking for lots of choices? Novotel Suites Dubai Mall of the Emirates spoils you for choices in activities, with its convenient location just 11.9 km from the Burj Khalifa.
Novotel Suites Dubai Mall of the Emirates offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Dubai.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Equipped with handy amenities, guestrooms at Novotel Suites Dubai Mall of the Emirates guarantee a comfortable stay for all travelers. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. In-room entertainment such as television and cable TV is provided for guests in some selected rooms. The hotel also offers a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries and towels in some select rooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Novotel Suites Dubai Mall of the Emirates. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Novotel Suites Dubai Mall of the Emirates caters to its guests varied dietary restrictions with cuisine types such as halal available.
A night in at the hotel's bar can be as fun as a night out with your travel companions. Guest can choose to have groceries delivered to their room at Novotel Suites Dubai Mall of the Emirates, for exceptional convenience and ease of dining.
Recreational facilities at Novotel Suites Dubai Mall of the Emirates are designed for escape and relaxation. Maximize your winter fun with a daily trip to the powdery white slopes with ski slopes. Finish your vacation days right by dropping in at the spa. Start your vacation off right with a dip in the pool.
Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have fun with your friends or family, or even meet new people at the library and games room. Pick up something memorable for yourself or those waiting for you back at home, at the souvenir shops.


Around the property

Take some time to explore Dubai during your stay at the hotel. Get a photograph of yourself in front of The Dubai Fountain located 11.8 km away, a must-see for anyone visiting Dubai. The best way to remember your time in Dubai is with a nice gift at The Dubai Mall located about 12.4 km away.

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Amenities and facilities
Very good
Facilities

7.9

Most talked about facilities

Breakfast

45 mentions

Housekeeping

34 mentions

Internet

24 mentions

Swimming Pool

5 mentions

Languages spoken

  • English
  • Arabic
  • Filipino
  • French
  • Hindi
  • Nepali

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Game room
  • Garden
  • Massage
  • On-site entertainment
  • Skiing
  • Spa
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Grocery delivery
  • Happy hour
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Air purifier
  • Bathtub
  • Carpeting
  • Desk
  • Free bottled water
  • Hair dryer
  • Hand sanitizer
  • Heating
  • In-room safe box
  • Internet access – wireless
  • Mini bar
  • Private bathroom
  • Satellite/cable channels
  • Seating area
  • Shower
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
Food and dining
Breakfast options
  • Continental
Restaurants on site

Deli Boutique

  • Cuisine: International
  • Menu: A-la-carte
Location
2A Street, Al Barsha Opposite Mall of the Emirates, Al Barsha, Dubai, United Arab Emirates, 283825
Excellent
Location

8.7

Airports

  • Dubai International Airport (DXB)
    22.9 km 38 min drive
  • Al Maktoum International Airport (DWC)
    25.9 km 38 min drive

Public transportation

  • Sharaf DG Metro Station
    590 m 8 min walk
  • Mall of the Emirates Metro Station
    680 m 10 min walk

Hospital or clinic

  • HealthBay
    2.3 km

Shopping

  • Mall of the Emirates
    490 m 12 min drive

Convenience store

  • 7 Eleven
    970 m 7 min drive

Cash withdrawal

  • ATM
    80 m 3 min walk
What's nearby

Popular landmarks

  • Ski Dubai
    250 m
  • Wild Wadi Waterpark
    2.6 km
  • Burj Al Arab
    2.9 km
  • Atlantis Aquaventure Waterpark
    7.8 km
  • Dubai Miracle Garden
    8.0 km
  • The Dubai Fountain
    11.8 km
  • Burj Khalifa
    11.9 km
  • Dubai Aquarium & Underwater Zoo
    12.2 km
  • The Dubai Mall
    12.4 km
  • Dubai Creek
    19.4 km

Nearby landmarks

  • Deyaar HQ
    100 m
  • Ski Dubai
    250 m
  • Fann A Porter
    270 m
  • Après
    400 m
  • Aizone
    460 m
  • Fatima Abdullah Mohammed Rasheed Mosque
    460 m
  • Charles & Keith
    470 m
  • Pixi
    480 m
  • Camper
    490 m
  • Harvey Nichols
    490 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-15 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 16 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • A tourism tax will be charged directly at the property.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee170 AED
  • Distance from city center16 km
  • Travel time to airport (minutes)30

Extras

  • Breakfast charge (unless included in room price)70 AED

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors6
  • Number of restaurants2
  • Number of rooms 180
  • Room voltage220
  • Year property opened2009
Property announcements

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related hotel operations and preventative measures

Due to COVID-19 circumstances a dedicated hotline has been made available to guests in order to answer questions and best prepare their stay

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Novotel Suites Dubai Mall of the Emirates from real guests

Provided by verified guests of Agoda
8.2
/
10
Cleanliness8.3
Facilities7.9
Location8.7
Room comfort and quality8.1
Service8.4
Value for money8.3
High score for Dubai
Rating
9+ Exceptional (134)
8-9 Excellent (83)
7-8 Very Good (112)
6-7 Good (44)
<6 Below Expectation (26)
Time of the year
Mar - May (95)
Jun - Aug (79)
Sep - Nov (117)
Dec - Feb (108)
All guests (638)
All room types
All languages

Show reviews that mention 

Showing 399 verified guest comments
12345
9.0
Exceptional
Aggrey from Australia
Business traveler
Stayed 2 nights in August 2013

Good value for money. Confortable room. Shopping”

Clean. Very good value for monaey. Friendly staff

My stay was comfortable and better than I expected. Nice small hotel but very good value for money. Nice clean rooms and comfortable bed. Fast internet. Very friendly staff and very efficient. Food fair but breakfast has very few choices. Easy access to rest of Dubai and good shopping in the Al Barsha area. Very near the Mall of Emirates- walking distance. This a great advantage. The bathrooms are very small.

Reviewed September 02, 2013

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10.0
Exceptional
LEE from Taiwan
Business traveler
Stayed 15 nights in May 2012

Excellent Service & Location”

Location, 24/7Gym

first of all, i've been to dubai several times, but this time i believe i made the right choice in choosing my hotels. novotel provide excellent service and friendly staff during your stay, while giving you nice and clean rooms, gym, and pool. the location is the key- located ~3min walking distance from the mall of the emirates, which is excellent for your everyday glocery shopping and proximity to rta metro. overall, this is excellent hotel, and is definitely highly recommended to any travellers, both business and/or tourism.

Reviewed May 22, 2012

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10.0
Exceptional
Vivian from United States
Couple
Stayed 3 nights in June 2012

Great stay!”

Location, size of the room, friendly staff, bathroom has a detached toilet!

this hotel is situated directly across the road from the mall of emirates. it is located on the same block as salons, massage parlors, ice cream shops, car rentals, cafes, small grocery shops, and much more! the hotel has a 24 hour gym, and swimming pool on the roof. it is attached by a restaurant and bar to the ibis hotel, which i have stayed at in the past. had i known how nice the novotel side was, i would have chose to stay there instead. novotel, has bigger rooms, a mini bar, water boiler for coffee, etc., an incredible amount of closet space, and a nice size flat screen tv. there is even a small couch and table to dine on. the best feature of these rooms are the bathrooms, with a stand up shower and bathtub and sink in one, and in a separate room on the other side, is a toilet and sink. very nice layout for more than one person. while the shower is being occupied, the toilet is free. great idea, i wish all hotel rooms were this way.

Reviewed June 20, 2012

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9.3
Exceptional
Rodney from Malaysia
Couple
Stayed 5 nights in January 2012

Great Stay”

Nice room, Good Service, Nice Breakfast

we stayed for 5 nights. check-in was fast. the room is clean, modern, nice and quite big. it is also well equipped and most toiletries are also provided in the shower room. the shower cubicle is rather small eventhough the shower room itself is quite big with a nice bathtub. location of the hotel is also quite good although you may have to cross a street between the hotel and mall of the emirates. just turn left as you exit the moe after ski-dubai and keep walking until you reach a pedestrian crossing. cross the road and you should see the hotel on your right. the hotel service is also very good. the staffs are friendly and helpful. they would be glad to assist you if you have any queries or needs. also, they will serve you during breakfast if you choose the ala-carte type versus the buffet option. breakfast was nice and adequate. the buffet variety was fine although i would prefer the ala-carte breakfast for the asian set meal. it was a nice stay.

Reviewed January 17, 2012

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9.0
Exceptional
hashem from Saudi Arabia
Family with teens
Stayed 7 nights in January 2013

hotel near Mall of Emirates ”

Great place

The hotel is across the Mall of Emirates, separated by a road. It is next to Ibis. We go around by taxi mainly but have also tried the Dubai metro. Both very convenient to get to the hotel. The room is just like what the photos in the website shows. Comfortable beds, good size bath room and quite. Breakfast was included in the rate that we booked thru agoda. It includes ala carte hot items and buffet of bread, pastry, juices, fruits, coffee and tea. I find the buffet spread too limited but the ala carte hot dish is very good. Didn't try to use the swimming pool as it was cool when we were there in Dec. The flat screen in the room is a nice touch. However, there is a lack of bathroom toiletries. It only has soap, bath gel and shampoo. Hotel staff is friendly but service at the café is a bit slow.

Reviewed January 28, 2013

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9.7
Exceptional
Paul from Australia
Couple
Stayed 3 nights in July 2012

Alround Great Package”

Great location, generous room, friendly staff

This hotel suited our needs perfectly. It was located next to the Mall of Emirates and therefore accessible to the great Metro system and the Big Bus sightseeing tour stop. The generous size of the suite and the facilities in the room made this fresh, clean and well featured hotel very comfortable. Free wi-fi in the lobby are was useful. Breakfasts (both the buffet and a-la-carte) were very well presented and gave plenty of choice. Overall we were very happy with this hotel for our 3 day stop over in Dubai.

Reviewed July 10, 2012

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9.6
Exceptional
justin from Brunei Darussalam
Family with young children
Double Suite
Stayed 3 nights in November 2018

Exceptional”

First time stay in Al Barsha with the intention of bringing the kids to MOE and around. Thumbs up to reception desk for upgrading our room from the standard. MR MIZAN is a one stop resource information center, clear and truthful and very considerate. You are the reason my family stay was so good in Dubai. Thank you Novotel Al Barsha for a great stay

Reviewed November 28, 2018

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9.7
Exceptional
Deborah from Australia
Family with young children
Stayed 2 nights in October 2013

Comfortable, clean, convenient, great for families”

Room space, convenient location, comfortable

We stayed for 2 nights. The suite was very spacious with good natural light. Modern and comfortable, with 2 bathrooms and the sleeping areas divided by a small sofa and dining area with large flat screen tv. The hotel was very quiet with good amenities. Located within two minutes walk of the Mall of the Emirates, which has plenty of stores, restaurants, food court, cinema complex & Ski Dubai. I would recommended this hotel to families as it easily accommodates 2 adults + 2 or 3 children easily.

Reviewed October 23, 2013

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9.6
Exceptional
Naeem from South Africa
Family with young children
Double Suite
Stayed 4 nights in December 2019

Great hotel exceptional service ”

I had come to Dubai from Saudi Arabia. The service there stinks - I had to wait at two hotels atleast 30 mins each to check in. Walked in here - the receptionist was brilliant. She knew immediately how many rooms we booked and had almost everything prepared for us. I cannot explain to you how awesome the service from her was. She definitely needs a promotion. There was also an assistant (or bell boy) from Kazakhstan that was awesome. He was so helpful and nice words cannot explain. He should also get a promotion. The hotel is great. Rooms are big, neat and clean. Simple yet great. Great for travel with kids. Location is good close to the Mall of emirates (although I generally prefer to stay in Deira). There was a supermarket nearby which always helps. Breakfast had a good selection. Only problem I had was the water pressure in the shower was a bit low and getting the temp perfect was very difficult. Not sure if this was just a maintenance issue on my room.

Reviewed January 01, 2020

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9.6
Exceptional
Omi from Bangladesh
Family with young children
Family Suite
Stayed 6 nights in June 2018

Excellent place to stay”

I honestly did not expect such big room with this money. I came with wife and 2 kids. Huge space to live and relax. Even the room had 3 bathrooms. The stuff were good. I did not take their buffet breakfast, but food shops were nearby. If you can resist the heat, you can walk into the Mall of Emirates. I recommend travellers not to spend much money on hotel rooms as you will stay less in there and will be engaged with other activities. But when we were exhausted, this hotel room made us feel better. Like I have mentioned before, one of the largest mall was in walking distance, MRT also comes with the same walking distance. I was happy and if I come to Dubai again, I will select this hotel for sure. I wish they will maintain their quality all the time.

Reviewed June 20, 2018

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9.6
Exceptional
Putri from Brunei Darussalam
Family with young children
Twin Suite Sofabed
Stayed 2 nights in June 2018

Exceptional”

Had a very pleasant stay at this hotel. Friendly Camille at the reception was very helpful and accommodating and allowed us an early morning check-in which allowed us a proper rest in a comfortable, spacious room after our long-haul flight from London. The porter service provided by Acad is commendable. The hotel breakfast also has a good selection. Nandos Restaurant is attached to the hotel and for some shopping therapy, the Mall of Emirates (Ski Dubai) with access to metro to many tourist locations is just a short walk from the hotel (though need to cross main road). Staffs Khoula and Nestle were also especially friendly, knowledgable and very helpful to our needs. This hotel is highly recommended.

Reviewed June 28, 2018

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9.0
Exceptional
Foong from Singapore
Couple
Stayed 4 nights in April 2012

Value for money, excellent hotel great location ”

New and modern, less than 5 mins walk to mall of emirates

We will use this hotel again if we come back to Dubai. No complaints at all except shower area is a bit small but tolerable. Breakfast was good. There are 2 types, buffet and ala carte. Ala carte was really good. Hotel staff was friendly and helped me when I needed some computer services. Internet at biz center at lobby is free. Wi fi at lobby area is free. Easy to get cab outside hotel. Less than 5 mins walk to mall of emirates which is one of the biggest mall in Dubai. Spacious room

Reviewed May 03, 2012

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8.0
Excellent
Kah from Singapore
Business traveler
Stayed 3 nights in June 2012

great business hotel”

u have everything around hotel

Suite Novotel Mall of the Emirates Dubai is quite a great business hotel i tried in dubai so far. reason is because they have quite many shops near by the hotel, making it very convenient for travelers. especially the huge mall of emirates, which is just 5 minutes walk away. hotel itself is very clean and neat. staffs are great too. i love to chilled at the bar at the lobby. only thing is the weather in dubai, but you cant help it. other than that, everything else is great!

Reviewed March 10, 2013

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10.0
Exceptional
atif from Pakistan
Family with young children
Family Suite
Stayed 6 nights in March 2018

Exceptional”

Pros: Hotel Staff - they were amazing, front desk (accommodating our early checkin request,, restaurant (breakfast was superb, were always well attended - Umair at the restaurant understood quickly the tea that made us happy, and was served as soon as he saw us from next morning), bell boys, pool attendants. Breakfast: They have a very energetic staff, who made sure everyone felt comfortable and attended. Perfect variety Location - Mall of Emirates at walking distance, Sharaf DG or Mall Metro Station both at walking distance. Grocery store, rent a car, Baskin Robbins in the same street. Taxis were available 24hours in front of the hotel. Rooms - spacious, clean and equipped with all necessities. Comfortable bed, the sofa bed too was comfortable. House Keeping was always available on call for special needs. Value for money. Cons: Can't think of any, if you ask the right questions and discuss your needs with the hotel staff,, they immediately helped and were able to guide.

Reviewed March 25, 2018

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9.3
Exceptional
MARYAM from Oman
Family with teens
Stayed 2 nights in July 2011

Beautiful hotel, clean and great service.”

close proximity with mall of emirates

A double bed suite has a comfortable double bed with sofa bed and a curtain in the middle the room which can divide a room into two makes it ideal for a couple with a child. To me the hotel's location is a selling point - it is walking distance to the mall of emirates and metro station which was ideal since we didn't have a car to go around Dubai.

Reviewed July 25, 2011

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10.0
Exceptional
Usman from Pakistan
Family with young children
Twin Suite Sofabed
Stayed 9 nights in August 2017

Amazing stay in dubai ”

Had a great experience at this hotel. Mr. Mohammed at check in was very courteous and helpful. And rest of the staff was too. The room was for the price also very clean and of good size. The location was also very good right next to mall of emirates. I would recommend to everyone coming to dubai for vacations.

Reviewed August 20, 2017

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8.7
Excellent
Josiet from Philippines
Group
Stayed 2 nights in November 2011

Big Room”

big room, location

the room was big. it had two beds and a sofa. this is perfect for a family with two kids. the internet in the room was not free. i thought it was a little expensive. but they had free wifi at lobby. location wise, it's close enough to mall of the emirates. just a little confusing to find the way to the mall at first. it's also a short taxi ride to dubai mall and burj khalifa. nothing spectacular but we had a nice stay in this hotel.

Reviewed November 19, 2011

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9.2
Exceptional
Hoo from Hong Kong SAR, China
Couple
Twin Suite Sofabed
Stayed 3 nights in March 2018

Exceptional”

I found this hotel very nice. The room is clean and spacious. The position of it is near to the Mall of Emirates and thus closed to all amenities. The staff of the hotel, especially Nestle and Gloria at the reception, are very friendly, polite and helpful. I have no hesitation to recommend this hotel to any visitors or holiday makers to Dubai.

Reviewed April 04, 2018

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8.7
Excellent
Brenda from United States
Family with young children
Stayed 4 nights in December 2012

Great value, very comfortable for a family.”

Nice location to Mall of the Emirates

We loved the family room, which slept four of us very comfortably. This isn't usually the case with a hotel room, so we were pleasantly suprised by how much space we had and 1.5 bathrooms was a bonus! We were able to walk to the Mall of the Emirates, for Ski Dubai, meals and shopping, which was very convenient. Breakfast was fine, I wouldn't say amazing. Limited options, but enough for a three-day stay. I think the gym equipment is WAY past due for a service. Overall great value!

Reviewed February 27, 2013

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9.0
Exceptional
Kasey from United States
Couple
Stayed 4 nights in April 2012

Sparkling new hotel, close to Mall of the Emirates”

New and convenient

we were totally jawdroppingly in awe of dubai and it's shopping and new building excess! a wonderful place to look at everything. our hotel was close to mall of the emirates, very comfortable, new, with good breakfast and pleasant staff. would stay here again and recommend to anyone.

Reviewed June 09, 2012

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