2 Bedroom, Surabaya Hotel in Surabaya
Executive Hot Deal, Surabaya Hotel in Surabaya
Superior Hot Deal King Bed, Surabaya Hotel in Surabaya
Bungkul Park - 540 m from property, Surabaya Hotel in Surabaya
Monkasel (Submarine Monument) - 2.7 km from property, Surabaya Hotel in Surabaya
Sanggar Agung Temple - 2.89 km from property, Surabaya Hotel in Surabaya
Muhammad Cheng Hoo Mosque - 4.78 km from property, Surabaya Hotel in Surabaya

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Surabaya Hotel

Jl. Ngagel 173-175, Surabaya Center, Surabaya, Indonesia, 60246 - See map

Get the added peace of mind that comes with Indonesia Care, when you book a stay here. Conveniently situated in the Surabaya Center part of Surabaya, this property puts you close to attractions and interesting dining options. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

900 meters to public transportation

Check-in [24-hour]

Airport transfer

Great Breakfast

Great View

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Facilities

Airport transfer

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Fitness center

Tennis court

Luggage storage

Contactless check-in/out

Your dates are popular among travelersPopular destination! Properties in Surabaya are being booked every minute!

7.9Very good

3,276 reviews

3,276 reviews

See map

7.9Very good

Location rating score

Very good location - 1.5 kilometers from city center
Parking
Available
Popular landmarks
Surabaya's Zoo
550 m
Bungkul Park
570 m
Surabaya Town Square
1.4 km
Monkasel (Submarine Monument)
2.7 km
Tunjungan Plaza
3.6 km
Closest landmarks
Consulate of France
280 m
Suroboyo Monument
410 m
Mpu Tantular Museum
450 m
RSAU SOEMITRO
490 m
Indonesian Immigration Office
510 m
Value for money8.0
Location rating7.9
Nearest airportJuanda International Airport (SUB)
Distance to airport10.5 km

Rooms available at Surabaya Hotel

Very good
Room comfort & quality

7.7

Family Suite Hot Deal
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    2 Bedroom
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        3 Bedroom Apartment
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          1 Bedroom Apartment Hot Deal
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            Family Suite
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              Superior Hot Deal King Bed
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                Superior King Bed
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                  Superior King Bed
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                    Superior King Bed
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                      Top things to do in Surabaya

                      Up to 10% off

                      Popular things to do

                      popular things to do

                      Frequently asked questions

                      Does Surabaya Hotel offer an option for contactless check-in and check-out?

                      At Surabaya Hotel, customers can take part in contactless check-in and check-out option provided by this property for your convenience and safety.

                      What public parks are in close proximty of Surabaya Hotel?

                      While lodging at Surabaya Hotel, enjoy your early morning or evening stroll at nearby park which include Taman Lumumba, Bungkul Park, and Taman Ronggolawe.

                      What are the property's policies for children's bedding at Surabaya Hotel?

                      Surabaya Hotel's policy regarding children's bedding considers guests age 6 years and older as adults, and therefore requires an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

                      What is the average rating that past Solo travelers' have given to Surabaya Hotel?

                      Verified solo travelers that have stayed at this property have given Surabaya Hotel an average rating of 8.0. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

                      What is the typical rating that past Couples' have given to Surabaya Hotel?

                      Verified couple travelers that have stayed at this property have given Surabaya Hotel an average rating of 8.1. You can look up on more descriptive customer critiques, and feedback by filtering for a specific type of verified guest travelers down in the review section.

                      What is the typical rating that past Families with older children have given to Surabaya Hotel?

                      Past families with older children that have stayed at this property have given Surabaya Hotel an average rating of 8.0. You can look into more descriptive customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

                      What is the nearest train, metro, or bus station to Surabaya Hotel?

                      The closest train, metro, or bus station is Wonokromo Railway Station, 934.13 m away from Surabaya Hotel.

                      What is the closest airport to Surabaya Hotel?

                      The closest airport to Surabaya Hotel is Juanda International Airport, 10.0 km away.

                      More about Surabaya Hotel

                      More about Surabaya Hotel

                      Experience Comfort and Convenience at Novotel Surabaya Hotel

                      Welcome to Novotel Surabaya Hotel, a 4-star establishment located in the vibrant city of Surabaya, Indonesia. With its strategic location, modern amenities, and impeccable service, this hotel is the perfect choice for both business and leisure travelers. As you step into the elegant lobby of Novotel Surabaya Hotel, you will immediately feel a sense of warmth and hospitality. The hotel offers a total of 144 well-appointed rooms, ensuring a comfortable and relaxing stay for all guests. Each room is tastefully decorated with contemporary furnishings, offering a blend of style and functionality. Whether you are traveling alone or with your loved ones, you will find the perfect accommodation option to suit your needs. Check-in at Novotel Surabaya Hotel begins at 02:00 PM, allowing you ample time to settle in and unwind after your journey. The friendly and professional staff will be there to assist you throughout your stay, ensuring a seamless experience from the moment you arrive. If you have any special requests or requirements, the hotel's dedicated team will go above and beyond to fulfill them. At Novotel Surabaya Hotel, your comfort and convenience are of utmost importance. The hotel offers a range of facilities and services to enhance your stay, including a fitness center, swimming pool, and spa. After a long day of exploring the city or attending meetings, you can relax and rejuvenate in the tranquil ambiance of the spa, or take a refreshing dip in the pool. For those who prefer to stay active, the fully-equipped fitness center is available for your workout needs. Families traveling with children will find Novotel Surabaya Hotel to be a welcoming and family-friendly destination. However, please note that this hotel does not allow children to stay free of charge. There may be extra charges applicable. To ensure a hassle-free stay, it is recommended to contact the hotel directly for more information on the child policy and any additional charges. With its convenient location just 30 minutes away from the airport, Novotel Surabaya Hotel offers easy access to the city's main attractions, shopping malls, and business districts. Whether you are visiting Surabaya for business or leisure, this hotel provides the perfect base to explore all that the city has to offer. Book your stay at Novotel Surabaya Hotel today and experience the perfect blend of comfort, convenience, and warm hospitality.

                      Unwind and Have Fun at Novotel Surabaya Hotel's Entertainment Facilities

                      Nestled within the lush greenery of its expansive garden, Novotel Surabaya Hotel offers a plethora of entertainment facilities to ensure an unforgettable stay for its guests. Whether you're seeking relaxation or excitement, this hotel has something for everyone. For those looking to unwind and soak up the tropical atmosphere, the hotel boasts a sparkling outdoor swimming pool surrounded by comfortable loungers and parasols. Take a refreshing dip in the crystal-clear waters or simply bask in the sun while sipping on a refreshing cocktail from the poolside bar. The serene garden setting provides a tranquil oasis where you can escape the hustle and bustle of the city and enjoy a peaceful moment. If you're in the mood for some friendly competition, head over to the hotel's tennis court for a thrilling game with your travel companions. Whether you're a seasoned player or a novice, the well-maintained court offers the perfect space to showcase your skills. After an exhilarating match, you can relax and unwind at the hotel's sauna and spa facilities, where you can indulge in a rejuvenating massage or pampering treatment. Novotel Surabaya Hotel's entertainment facilities cater to all tastes and preferences, ensuring that every guest has a memorable and enjoyable stay. Whether you choose to lounge by the pool, engage in a friendly tennis match, or indulge in a luxurious spa treatment, you'll find everything you need to relax, have fun, and create lasting memories at this exquisite hotel.

                      Stay Active at Novotel Surabaya Hotel's Premier Sports Facilities

                      Novotel Surabaya Hotel offers a range of top-notch sports facilities, ensuring that guests can stay active and have fun during their stay. With a fully equipped fitness center, tennis courts, and table tennis, this hotel is a haven for sports enthusiasts and fitness lovers alike. The fitness center at Novotel Surabaya Hotel is a state-of-the-art facility that caters to all levels of fitness. Whether you prefer cardio exercises or strength training, you'll find a wide range of modern equipment to help you achieve your fitness goals. The fitness center is open 24/7, allowing you to work out at your convenience. For those who enjoy playing tennis, Novotel Surabaya Hotel boasts well-maintained tennis courts where you can showcase your skills or simply have a friendly match with friends or family. The courts are surrounded by lush greenery, creating a serene and picturesque setting for your games. If you're looking for a more casual sports activity, the hotel also offers table tennis facilities. Gather your friends or challenge fellow guests to a thrilling game of table tennis and enjoy hours of fun and friendly competition. Best of all, these sports facilities are available to guests free of charge. So whether you're a fitness enthusiast, a tennis lover, or simply looking for some recreational activities, Novotel Surabaya Hotel has everything you need to stay active and have a memorable stay.

                      Convenience Facilities at Novotel Surabaya Hotel

                      Novotel Surabaya Hotel offers a range of convenience facilities to ensure a comfortable and hassle-free stay for guests. From laundry service and room service to safety deposit boxes and concierge assistance, the hotel caters to all your needs. Whether you require fresh clothes or assistance with your luggage, the dedicated staff at Novotel Surabaya Hotel is always ready to assist you. Stay connected with complimentary Wi-Fi in all rooms and public areas, allowing you to easily stay in touch with loved ones or catch up on work. For those who prefer to smoke, there is a designated smoking area available. The hotel also offers dry cleaning services and luggage storage, ensuring that your belongings are well taken care of. With daily housekeeping, you can relax and enjoy a clean and tidy room throughout your stay. Novotel Surabaya Hotel goes above and beyond to provide convenience facilities that enhance your overall experience. Whether you need assistance with laundry, want to enjoy a meal in the comfort of your room, or require help with any other request, the hotel's attentive staff is always at your service.

                      Convenient Transport Facilities at Novotel Surabaya Hotel

                      Novotel Surabaya Hotel offers a range of convenient transport facilities to ensure a hassle-free stay for its guests. For those arriving by air, the hotel provides airport transfer services, making it easy to reach the property upon arrival. This service allows guests to relax and enjoy a comfortable journey from the airport to the hotel, without the need to worry about finding transportation. Additionally, Novotel Surabaya Hotel boasts a spacious car park onsite, providing ample space for guests who prefer to drive their own vehicles. This facility offers the convenience of secure parking, allowing guests to explore the city at their own pace. Whether you are traveling for business or leisure, having a car park onsite ensures that you have a safe and accessible place to park your vehicle. For those looking for alternative transportation options, the hotel also offers a taxi service. This service allows guests to easily hail a taxi from the hotel premises, making it convenient to explore Surabaya and its surrounding areas. Whether you want to visit popular attractions or simply explore the local culture, the taxi service at Novotel Surabaya Hotel ensures that you can easily navigate the city with ease.

                      Modern Comfort and Convenience at Novotel Surabaya Hotel

                      Indulge in a luxurious stay at Novotel Surabaya Hotel where modern comfort and convenience await you. Each room is equipped with a range of top-notch facilities to ensure a pleasant and enjoyable stay. Stay cool and comfortable with the air conditioning provided in every room. Catch up on the latest news with the daily newspaper delivered to your doorstep. Style your hair effortlessly with the hair dryer available in the room. Relax and unwind while watching your favorite shows on the television provided. Quench your thirst and satisfy your cravings with the well-stocked mini bar in the room. Step out onto the balcony or terrace and enjoy the fresh air and stunning views of Surabaya. Stay entertained with the satellite/cable TV, offering a wide selection of channels for your viewing pleasure. Novotel Surabaya Hotel combines modern amenities with a touch of luxury, ensuring a comfortable and memorable stay for all guests. Whether you are traveling for business or leisure, these room facilities will cater to your every need and enhance your overall experience at the hotel.

                      Indulge in a Culinary Delight at Novotel Surabaya Hotel

                      At Novotel Surabaya Hotel, guests can embark on a culinary journey like no other. With a range of dining facilities available, there is something to satisfy every palate. The hotel boasts a delightful restaurant where guests can enjoy a delectable array of international cuisines prepared by skilled chefs. From tantalizing appetizers to mouthwatering main courses and decadent desserts, every dish is crafted with precision and passion. For those who prefer to dine in the comfort of their rooms, the hotel offers convenient room service, ensuring that guests can enjoy a delicious meal without leaving the comfort of their own space. Additionally, Novotel Surabaya Hotel takes pride in its halal restaurant, catering to Muslim guests who require halal-certified meals. This dedicated dining facility offers a wide selection of halal dishes, prepared with the utmost care and adherence to halal guidelines. Guests can indulge in the rich flavors and aromatic spices of Indonesian cuisine, as well as international favorites, all while enjoying a warm and welcoming atmosphere. To start the day off right, guests can take advantage of the breakfast buffet at Novotel Surabaya Hotel. The buffet spread features an extensive selection of freshly baked pastries, savory hot dishes, and refreshing beverages. Whether you prefer a hearty breakfast or a light and healthy option, there is something to suit every taste. With daily housekeeping ensuring that the dining facilities are always clean and inviting, guests can enjoy a delightful dining experience throughout their stay at Novotel Surabaya Hotel.

                      Comfort and Variety at Novotel Surabaya Hotel

                      Novotel Surabaya Hotel offers a range of comfortable and stylish rooms to suit every traveler's needs. With a variety of room types available, guests can choose from options such as Superior 1 king bed Garden View, Superior 1 king bed Pool View, Superior 2 single beds Garden View, Superior 2 single beds Pool View, Superior Pool, and Superior Room With 2 Single Beds, Pool Terrace. Each room is thoughtfully designed to provide a relaxing and enjoyable stay, with ample space measuring 32 square meters. When booking these rooms on Agoda, guests can enjoy the best prices and a hassle-free experience. Agoda offers competitive rates, ensuring that guests get the most value for their money. With Agoda's user-friendly platform, booking a room at Novotel Surabaya Hotel is quick and easy. Whether you're traveling for business or leisure, Agoda provides a convenient and reliable platform to secure your stay at this exceptional hotel. So why wait? Book your preferred room type at Novotel Surabaya Hotel on Agoda today and experience a memorable stay in Surabaya, Indonesia.

                      Discover the Vibrant Surabaya Center

                      Welcome to Surabaya Center, a bustling district in the heart of Surabaya, Indonesia. This vibrant area is known for its rich history, vibrant culture, and modern attractions, making it an ideal destination for both business and leisure travelers. As you step out of Novotel Surabaya Hotel, you will find yourself surrounded by a myriad of shopping malls, entertainment venues, and dining options, ensuring that there is never a dull moment during your stay. Start your exploration of Surabaya Center by visiting the iconic Tunjungan Plaza, the largest shopping mall in East Java. Indulge in a shopping spree as you browse through a wide range of local and international brands, or savor delicious Indonesian cuisine at one of the many restaurants within the mall. For a taste of Surabaya's history, head to the nearby Submarine Monument, a unique attraction where you can explore a real submarine and learn about Indonesia's naval heritage. If you're looking for a cultural experience, make your way to the House of Sampoerna, a historic building that now serves as a museum and a cigarette factory. Discover the fascinating history of the tobacco industry in Surabaya and witness the traditional cigarette-making process. For a touch of nature, take a relaxing stroll in the nearby Bungkul Park, a beautifully landscaped green space that offers a peaceful oasis in the midst of the bustling city. With its convenient location and an array of attractions, Surabaya Center is the perfect base for exploring the vibrant city of Surabaya. Whether you're seeking shopping, entertainment, history, or relaxation, this district has something to offer everyone. Book your stay at Novotel Surabaya Hotel and immerse yourself in the excitement and charm of Surabaya Center.

                      Convenient Transportation from Surabaya Airports to Novotel Surabaya Hotel

                      Welcome to Novotel Surabaya Hotel, a luxurious and centrally located accommodation in Surabaya Center. Whether you're arriving at Juanda International Airport or Abdul Rachman Saleh Airport, getting to Novotel Surabaya Hotel is a breeze. If you're flying into Juanda International Airport, which is the main airport serving Surabaya, you have several transportation options. The most convenient and hassle-free way is to take a taxi or book a private transfer. The journey from the airport to Novotel Surabaya Hotel takes approximately 30 minutes, depending on traffic conditions. Alternatively, you can also use a ride-hailing service like Grab or Gojek to reach the hotel. For those arriving at Abdul Rachman Saleh Airport, located in Malang, about 90 kilometers from Surabaya, you can take a taxi or arrange a private transfer to Novotel Surabaya Hotel. The travel time from the airport to the hotel is around 2 hours, depending on traffic conditions. It is recommended to pre-book your transportation to ensure a smooth and comfortable journey. Once you arrive at Novotel Surabaya Hotel, you will be greeted by its modern and elegant atmosphere, offering a range of amenities and services to make your stay memorable. The hotel features spacious rooms with contemporary decor, a fitness center, a swimming pool, and multiple dining options serving delicious Indonesian and international cuisine. With its prime location in Surabaya Center, Novotel Surabaya Hotel provides easy access to popular attractions, shopping malls, and business districts, making it an ideal choice for both leisure and business travelers.

                      Discover Surabaya's Vibrant Landmarks near Novotel Surabaya Hotel

                      Novotel Surabaya Hotel is ideally located in close proximity to some of Surabaya's most iconic landmarks and attractions. Immerse yourself in the rich history and culture of the city by visiting the Sampoerna Museum, just a short distance from the hotel. This historic museum showcases the legacy of Indonesia's leading cigarette brand and offers a fascinating insight into the country's tobacco industry. For those seeking breathtaking views and architectural marvels, a visit to the Suramadu National Bridge is a must. This iconic bridge connects Surabaya with the island of Madura and is the longest bridge in Indonesia. Marvel at the stunning vistas of the Madura Strait and capture memorable photos of this engineering masterpiece. Nature enthusiasts will delight in exploring Bungkul Park, a serene oasis in the heart of Surabaya. Take a leisurely stroll through lush greenery, relax by the scenic lake, or join in the vibrant activities and events that often take place here. History buffs can delve into Surabaya's past by visiting the Monkasel (Submarine Monument) and Tugu Pahlawan. The Monkasel is a decommissioned Russian submarine turned museum, offering a unique opportunity to explore its interiors and learn about Indonesia's naval history. Tugu Pahlawan, also known as the Heroes Monument, is a towering structure commemorating the heroes of Surabaya's struggle for independence. Animal lovers will enjoy a visit to Surabaya's Zoo, home to a wide variety of exotic species. Get up close and personal with elephants, tigers, orangutans, and more, and learn about conservation efforts in the region. Religious landmarks abound in Surabaya, and two notable ones near the hotel are the Ampel Mosque and Muhammad Cheng Hoo Mosque. The Ampel Mosque is one of the oldest mosques in Surabaya and holds great historical significance. It is a popular pilgrimage site for Muslims and features a vibrant market selling traditional Islamic items. The Muhammad Cheng Hoo Mosque, on the other hand, is a beautiful Chinese-style mosque dedicated to the legendary Chinese admiral Cheng Ho. Lastly, history enthusiasts can explore the Jembatan Merah, a bridge that played a significant role during the Battle of Surabaya in 1945. This historical landmark is a symbol of Surabaya's resilience and the city's fight for independence. With its prime location near these captivating landmarks and attractions, Novotel Surabaya Hotel is the perfect base for discovering the vibrant city of Surabaya.

                      Convenient Public Transport Stations near Novotel Surabaya Hotel

                      Novotel Surabaya Hotel is strategically located near several public transport stations, making it a convenient choice for travelers looking to explore Surabaya. The hotel is within close proximity to Semut Train Station, Gubeng Train Station, Surabaya Kota, Sidotopo Train Station, Ngagel, and Pasar Turi Train Station. For those arriving by train, Semut Train Station and Gubeng Train Station are just a short distance away from the hotel. These stations provide easy access to various destinations within Surabaya and beyond. Whether you're planning to visit popular attractions, shopping centers, or business districts, these train stations offer a convenient and efficient way to get around the city. Additionally, Surabaya Kota, Sidotopo Train Station, Ngagel, and Pasar Turi Train Station are also easily accessible from Novotel Surabaya Hotel. These stations provide further options for travelers to explore the city and its surrounding areas. Whether you're a leisure traveler or a business traveler, these public transport stations offer a hassle-free way to navigate Surabaya and make the most of your stay at Novotel Surabaya Hotel.

                      Delicious Dining Options Near Novotel Surabaya Hotel

                      When it comes to dining near Novotel Surabaya Hotel, guests are spoiled for choice. Just a short stroll away, Aiola Eatery offers a delightful fusion of Indonesian and international cuisine in a modern and stylish setting. For those craving a cup of coffee or a light bite, BONCAFE MANYAR KERTOARJO is the perfect spot. Seafood lovers will rejoice at Layar Seafood KH Abdul Wahab Siamin, where they can indulge in a wide array of freshly caught seafood dishes. Apeng Kwetiau Medan - Kedung Doro is a must-visit for those seeking authentic Medanese cuisine, while Sate Klopo Ondomohen Bu Asih - Walikota Mustajab serves up mouthwatering grilled coconut-infused satay. For a taste of Surabaya's famous soto ayam, Soto Ayam 'Cak To' Undaan Wetan is a local favorite. Adventurous eaters can try the infamous black beef soup at Rawon Setan - Embong Malang, or savor the rich flavors of Soto Ambengan Pak Sadi. Wapo Resto - Airlangga offers a cozy ambiance and a diverse menu of international dishes, and Bon Ami Restaurant is the go-to place for a romantic candlelit dinner. With such a wide range of dining options, guests at Novotel Surabaya Hotel are sure to find something to satisfy their cravings.

                      Shop 'til you Drop at Surabaya's Vibrant Shopping Landmarks

                      Novotel Surabaya Hotel is conveniently located near a plethora of shopping landmarks, making it an ideal choice for shopaholics. Just a short distance away, you will find Central Point Mall, a modern shopping complex offering a wide range of international and local brands. For those looking for traditional Indonesian souvenirs, Mirota Batik is the perfect place to browse through a variety of beautifully crafted batik textiles and handicrafts. Bratang Flower Market is a must-visit for flower enthusiasts, with its vibrant displays of fresh blooms. Food lovers will be delighted to explore Wisata Rasa, a local food market where you can sample a variety of authentic Indonesian dishes. Pasar Keputran is another bustling local market that offers a unique shopping experience, with its array of fresh produce and local delicacies. If you're in the mood for a more upscale shopping experience, head to Grand City Mall or Marvell City, both of which feature a wide selection of international fashion brands, restaurants, and entertainment options. For vintage enthusiasts, Newton Vintage Store is a treasure trove of unique clothing and accessories. Pasar Genteng is a traditional market where you can find everything from fresh produce to clothing and electronics. Last but not least, Plaza Tunjungan is Surabaya's largest shopping mall, offering a comprehensive shopping experience with its extensive selection of shops, restaurants, and entertainment venues. With such a diverse range of shopping landmarks nearby, Novotel Surabaya Hotel ensures that guests can indulge in a memorable shopping spree during their stay.

                      Affordable Luxury at Novotel Surabaya Hotel

                      When it comes to finding a hotel that offers both luxury and affordability, Novotel Surabaya Hotel is the perfect choice. With an average price of just $43 per room, guests can enjoy a comfortable and stylish stay without breaking the bank. Compared to the average price of a hotel room in Surabaya, which is $28, Novotel Surabaya Hotel provides exceptional value for money. Despite its affordable rates, this hotel doesn't compromise on quality or service. From the moment you step into the elegant lobby, you'll be greeted by friendly and attentive staff who are dedicated to making your stay memorable. Whether you're traveling for business or leisure, Novotel Surabaya Hotel offers a range of modern and well-appointed rooms to suit every traveler's needs. With amenities such as complimentary Wi-Fi, a fitness center, and an outdoor pool, guests can enjoy a truly relaxing and enjoyable stay. So why settle for less when you can experience affordable luxury at Novotel Surabaya Hotel?

                      A Memorable Stay at Novotel Surabaya Hotel

                      Novotel Surabaya Hotel is a top choice for travelers seeking a memorable stay. With its friendly staff and great ambience, guests are guaranteed a warm welcome and a comfortable experience. The hotel's spacious rooms provide a haven of relaxation, ensuring a peaceful and quiet atmosphere. The excellent pricing, coupled with the hotel's clean and convenient location, makes it an ideal choice for both business and leisure travelers. The hotel's impressive pool and delicious breakfast further enhance the overall experience, leaving guests wanting to return for another visit. With helpful and attentive staff members, Novotel Surabaya Hotel truly goes above and beyond to ensure a pleasant stay for all guests.

                      Exceptional Value and Facilities at Novotel Surabaya Hotel

                      Novotel Surabaya Hotel in Surabaya, Indonesia is a top-rated hotel that offers exceptional value and facilities to its guests. With an overall rating of 7.9, it is evident that guests are highly satisfied with their stay at this hotel. The hotel's value rating of 8.0 is a testament to its affordability and the excellent value it provides to guests. Whether you are traveling for business or leisure, Novotel Surabaya Hotel offers outstanding facilities that cater to all your needs. With a facilities rating of 8.2, guests can enjoy a range of amenities and services that ensure a comfortable and enjoyable stay. The hotel's cleanliness rating of 7.9 reflects the hotel's commitment to maintaining a clean and hygienic environment for its guests. From the lobby to the guest rooms, every corner of the hotel is well-maintained and spotless. Additionally, the hotel's location rating of 7.9 makes it an ideal choice for travelers who want to explore the vibrant city of Surabaya. Situated in a convenient location, guests can easily access popular attractions, shopping malls, and dining options. Guests at Novotel Surabaya Hotel can expect a comfortable stay with a rating of 7.7 for comfort. The hotel's well-appointed rooms are designed with modern amenities and plush furnishings, ensuring a relaxing and restful experience. The staff performance at the hotel is highly commendable, with a rating of 8.0. The friendly and attentive staff go above and beyond to ensure that guests have a memorable stay, providing excellent service and assistance throughout their visit. Overall, Novotel Surabaya Hotel is a top choice for travelers seeking exceptional value, excellent facilities, and a comfortable stay in Surabaya, Indonesia.

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                      Amenities and facilities

                      Excellent
                      Facilities

                      8.2

                      Most talked about facilities

                      Swimming Pool

                      127 mentions

                      Breakfast

                      101 mentions

                      Housekeeping

                      74 mentions

                      Food & Dining

                      27 mentions

                      Languages spoken
                      • English
                      • Indonesian
                      Accessibility
                      • Wheelchair accessible
                      Internet access
                      • Free Wi-Fi in all rooms!
                      • Internet
                      • Wi-Fi in public areas
                      Things to do, ways to relax
                      • Fitness center
                      • Garden
                      • Table tennis
                      • Tennis court
                      Cleanliness and safety
                      • Body thermometer
                      • Cashless payment service
                      • Daily disinfection in all rooms
                      • Daily disinfection in common areas
                      • Face coverings on staff
                      • First aid kit
                      • Guest rooms seal after sanitization
                      • Hot water linen and laundry washing
                      • Hygiene certification
                      • Physical distancing of at least 1 meter
                      • Protective screens in common areas
                      • Rooms sanitized between stays
                      • Safe dining setup
                      • Shared stationery removed
                      • Staff trained in safety protocol
                      • Temperature check for guests and staff
                      Dining, drinking, and snacking
                      • Breakfast [buffet]
                      • Restaurant [halal]
                      • Restaurants
                      • Room service
                      Services and conveniences
                      • Concierge
                      • Contactless check-in/out
                      • Daily housekeeping
                      • Doorman
                      • Dry cleaning
                      • Elevator
                      • Facilities for disabled guests
                      • Food delivery
                      • Invoice provided
                      • Ironing service
                      • Laundry service
                      • Luggage storage
                      • Meeting/banquet facilities
                      • Safety deposit boxes
                      • Smoke-free property
                      • Smoking area
                      • Terrace
                      For the kids
                      • Babysitting service
                      • Family room
                      Access
                      • Check-in [24-hour]
                      • Fire extinguisher
                      • Front desk [24-hour]
                      • Non-smoking rooms
                      • Pets allowed
                      • Security [24-hour]
                      Getting around
                      • Airport transfer
                      • Car park [on-site]
                      • Taxi service

                      Food and dining

                      Breakfast options
                      • Asian
                      • Buffet

                      Location

                      Jl. Ngagel 173-175, Surabaya Center, Surabaya, Indonesia, 60246
                      Very good
                      Location

                      7.9

                      Airports
                      • Juanda International Airport (SUB)
                        10.5 km
                      • Abdul Rachman Saleh Airport (MLG)
                        71.4 km
                      Public transportation
                      • Wonokromo Railway Station
                        930 m
                      • Ngagel
                        1.0 km
                      Hospital or clinic
                      • RSAU SOEMITRO
                        490 m
                      Shopping
                      • Tunjungan Plaza
                        3.6 km
                      Convenience store
                      • Indomaret
                        2.2 km
                      Cash withdrawal
                      • ATM
                        150 m

                      What's nearby

                      Popular landmarks
                      • Surabaya's Zoo
                        550 m
                      • Bungkul Park
                        570 m
                      • Surabaya Town Square
                        1.4 km
                      • Monkasel (Submarine Monument)
                        2.7 km
                      • Tunjungan Plaza
                        3.6 km
                      • Suramadu National Bridge
                        5.4 km
                      • Masjid Nasional Al Akbar Surabaya
                        5.5 km
                      • Tugu Pahlawan
                        5.5 km
                      • Pakuwon Food Festival
                        7.0 km
                      • Sampoerna Museum
                        7.3 km
                      Nearby landmarks
                      • Consulate of France
                        280 m
                      • Suroboyo Monument
                        410 m
                      • Mpu Tantular Museum
                        450 m
                      • RSAU SOEMITRO
                        490 m
                      • Indonesian Immigration Office
                        510 m
                      • Pasar Darurat Ngagel Rejo Utara
                        510 m
                      • Central Point Mall
                        530 m
                      • Taman Lumumba
                        540 m
                      • Surabaya's Zoo
                        550 m
                      • Bungkul Park
                        570 m
                      Distances shown are straight-line distances on the map. Actual travel distances may vary.

                      Property policies

                      Children and extra beds

                      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

                      All children are welcome.

                      Infant 0-1 year(s)
                      Stay for free if using existing bedding.
                      Baby cot/crib may be requested directly from the property.
                      Children 2-5 year(s)
                      Must use an extra bed
                      If you need an extra bed, it will incur an additional charge.
                      Guests 6 years and older are considered as adults
                      Must use an extra bed which will incur an additional charge.
                      Others
                      • Customer that planning to stay more than 3 night, additional document is needed. Kindly contact property directly for more information.
                      • When booking more than 5 rooms, different policies and additional supplements may apply.

                      Some helpful facts

                      Check-in/Check-out
                      • Check-in from14:00
                      • Check-out until12:00
                      Getting around
                      • Airport transfer fee286000 IDR
                      • Travel time to airport (minutes)30
                      Extras
                      • Breakfast charge (unless included in room price)130000 IDR
                      The property
                      • Non-smoking rooms/floorsyes
                      • Number of restaurants1
                      • Number of rooms 144
                      • Room voltage220
                      • Year property opened1995
                      • Most recent renovation2013

                      Property announcements

                      The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related hotel operations and preventative measures

                      Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

                      Reviews of Surabaya Hotel from real guests

                      Provided by verified guests of

                      Agoda logo
                      7.9
                      Facilities8.2
                      Service8.0
                      Value for money8.0
                      Cleanliness7.9
                      Location7.9
                      Room comfort and quality7.7
                      High score for Surabaya
                      Rating
                      9+ Exceptional (414)
                      8-9 Excellent (336)
                      7-8 Very Good (674)
                      6-7 Good (329)
                      <6 Below Expectation (380)
                      Guest Type
                      Language

                      Show reviews that mention 

                      Showing 2,133 verified guest comments
                      12345
                      10.0
                      Exceptional
                      Andri from Indonesia
                      Couple
                      Stayed 1 night in October 2023

                      "An extraordinary resort in Disby."”

                      Although it's considered old, the comfort of the bed at Novotel is still able to make you sleep soundly.

                      Reviewed October 12, 2023
                      Auto-translated through generative A.I.
                      10.0
                      Exceptional
                      Paulus from Canada
                      Family with young children
                      Stayed 2 nights in March 2023

                      Great location, clean and spacious rooms, great service and the price is unbeatable ”

                      Great location, clean and spacious rooms, great service and the price is unbeatable. The facility is great, ambience is nice and chill, the pool and garden area is a gem

                      Reviewed March 11, 2023
                      10.0
                      Exceptional
                      putry from Indonesia
                      Couple
                      Stayed 1 night in August 2022

                      Very good hotel”

                      From check-in to check-out, this hotel is absolutely amazing. The rooms are clean, the view is beautiful, and the breakfast is delicious and varied. I will definitely stay at this hotel again, the staff is also very friendly and lovely 😍😍

                      Reviewed August 14, 2022
                      Auto-translated through generative A.I.

                      Dear Putry, Kami sangat menghargai dan berterima kasih atas penilaian sempurnya dan komentar yang sangat bagus tentang Novotel Surabaya Hotel & Suites. Semoga kami dapat kembali melayani Bapak/Ibu sekeluarga di kunjungan berikut dengan sama baiknya. Benny W. Hotel Manager

                      Responded August 18, 2022
                      Surabaya Hotel
                      9.6
                      Exceptional
                      Paul from Australia
                      Solo traveler
                      Stayed 12 nights in September 2023

                      Clean, comfortable, great location, great staff, definitely in need of renovation. ”

                      Room was spacious, clean and very comfortable. Great location and beautiful well kept grounds. The staff are fantastic, friendly, professional and very helpful. Great access to balcony or outdoor area. Beautiful pool area and nice breakfast. Is definitely in need of renovation in the rooms and pool. Would probably be a lot more expensive once renovation is complete. Very enjoyable 12 night stay.

                      Reviewed October 08, 2023
                      10.0
                      Exceptional
                      Ivone from Indonesia
                      Family with young children
                      Stayed 3 nights in April 2023

                      We loves staying here”

                      This hotel is like a home that we always miss, its a good place to relax, the pool and all the ambience we loves it., even my kids alwaya wants to go back there.The staff is so friendly. The room is clean and spacious. Maybe it needs more variety food for bfast. Overall its always the best and worth for money for us.

                      Reviewed June 20, 2023

                      Thank you for the review that has been given, We will continue to try to improve our services and facilities. Thank you for staying at our hotel, we hope you can give us the opportunity to provide the best service in your next stay

                      Responded July 21, 2023
                      Surabaya Hotel
                      12345
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