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About Novotel Surfers Paradise


Located in the heart of Surfers Paradise and one block from the beach, this 4.5-star property offers superior accommodations. Offering a sub-tropical climate and a friendly, fun, vibrant atmosphere, this destination is most famous for its sun, surf, and sand. Boasting 330 rooms, this hotel will lavish their guests with modern and elegantly designed rooms. You can relax by the swimming pool and spa or get active in the well-equipped fitness center and full-sized tennis court. There are plentiful entertainment, dining, arts, and other outdoor activities within the city. Novotel Surfers Paradise is undoubtedly a great place to stay when in Surfers Paradise.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park
  • Rental car

Things to do, ways to relax

  • Fitness center
  • Hot tub
  • Swimming pool [outdoor]
  • Tennis court(s)
  • Tours

Dining, drinking, and snacking

  • Bar
  • Coffee/tea maker
  • Coffee shop
  • Mini bar
  • Refrigerator
  • Restaurant(s)
  • Room service
  • Vending machine

Services and conveniences

  • Concierge
  • Currency exchange
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service
  • Family room


  • Check-in/check-out [express]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • Chinese [Mandarin]
  • Croatian
  • Filipino
  • Hindi
  • Japanese
  • Korean
  • Portuguese
  • Spanish
  • Thai
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Please note that guests will be required to leave either a $200.00 cash or debit card refundable security deposit along with photo ID, or a $100.00 pre authorization of a credit card on check in. This is to cover any incidental charges.

The minimum age of guests to check in is 18 years if unaccompanied by an adult.

For Schoolies bookings, a refundable deposit of AUD 250 is required upon check-in.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-16 year(s) Must use an extra bed
  • Guests over 16 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 23 AUD
Check-In From: 02:30 PM
Check-Out Until: 11:00 AM
Distance from City Center: 0.1 km
Distance to Airport: 25 km
Internet Usage Fee: 15 AUD
Non-Smoking Rooms / Floors: Yes
Number of Floors: 36
Number of Rooms : 408
Parking Fee (per day): 15 AUD
Room Voltage: 240
Time to Airport (Minutes): 45
Year Hotel Built: 1985
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Verified traveler reviews

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based on 1588 reviews
  • Cleanliness 8.0
  • Facilities 7.6
  • Location 9.3
  • Room comfort and quality 8.2
  • Service 7.9
  • Value for money 8.0
  • Food and dining 7.1
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