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8.4

Excellent
3.2% this month
/10
(1,382 reviews)See what guests said
Highly rated by guests – 94% would recommend
Housekeeping21
Breakfast5
Fitness Centre2
See map

8.7

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Dr Chau Chak Wing Building

160 m

Chinatown

190 m

Christ Church St Lawrence

200 m

Sydney Chinese New Year Festival

240 m

University of Sydney

240 m

Popular landmarks
Darling Harbour

800 m

Queen Victoria Building (QVB)

1.2 km

Sea Life Sydney Aquarium

1.4 km

Royal Botanic Garden Sydney

2.4 km

The Rocks

2.6 km

Closest landmarks
Chinese Ginsengs & Herbs Co.

240 m

Paddy's Market

260 m

Leslie Chan Herbalist

290 m

Season's Fruit Market

290 m

Sydney Entertainment Centre

310 m

Novotel Sydney Central

"Great location to all of Sydney."

Tracey - December 20, 2021
Executive 2 Queen Beds Novotel Sydney Central
 Novotel Sydney Central
Interior view Novotel Sydney Central
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Novotel Sydney Central

169-179 Thomas Street, Chinatown, Sydney, Australia, 2000 - See map

Get the added peace of mind that comes with ALLSAFE, when you book a stay here. Strategically situated in Chinatown, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sydney Opera House. Rated with 4 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

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ALLSAFE

Your Health and Safety are our Absolute Priority

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."
  • 340 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Sydney

  • Daily housekeeping

Value for money7.7
Distance to city center1.1 Km
Location rating8.7
Nearest airportSydney Airport (SYD)
Distance to airport6.9 km

Rooms available at Novotel Sydney Central

Very good
Room comfort & quality

8

Superior Room 2 Queen Beds
...
  • Room size: 30 m²/323 ft²
  • Outdoor view
  • 2 queen beds
Enter dates to see prices
Executive King Room
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior King with Balcony
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive 2 Queen Beds
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 queen beds
Enter dates to see prices
Standard Room 1 King Bed
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Standard Queen Bed
...
  • Room size: 33 m²/355 ft²
  • City view
  • 2 queen beds
Enter dates to see prices
Standard King or Twin Room - late check-in after 8.30pm
...
  • Room size: 33 m²/355 ft²
  • Shower and bathtub
  • 1 king bed or 2 queen beds
Enter dates to see prices
Standard Two Queen Room
...
  • Room size: 32 m²/344 ft²
  • Balcony/terrace
  • 2 queen beds
Enter dates to see prices
Executive Two Queen Room
...
  • Room size: 32 m²/344 ft²
Enter dates to see prices
Executive King Room
...
  • Room size: 32 m²/344 ft²
Enter dates to see prices

Frequently asked questions

How much does it cost to stay at Novotel Sydney Central?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Novotel Sydney Central?

Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Novotel Sydney Central?

Novotel Sydney Central is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Novotel Sydney Central also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Novotel Sydney Central has a car park available for guests. Parking is available for a fee of 38 AUD per day. If you're looking for an easy way to get around Sydney with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Novotel Sydney Central?

Start your mornings right, with the continental and buffet breakfast options offered at Novotel Sydney Central. Adults can enjoy breakfast offered with an additional charge of 32 AUD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Novotel Sydney Central?

Novotel Sydney Central features an on-site restaurant for your dining convenience.

Can special events be hosted at Novotel Sydney Central?

Audio-visual equipment service is offered to help your event go smoothly.

What is the smoking policy at Novotel Sydney Central?

Novotel Sydney Central does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Novotel Sydney Central?

The closest train, metro, or bus station is Capitol Square, 360 m away from Novotel Sydney Central.

What restaurants are nearby Novotel Sydney Central?

Novotel Sydney Central’s neighborhood is Chinatown which includes popular restaurants such as Haymarket Hot Pot Restaurant, Savoury Court Chinese Restaurant and Jamaica Blue Ultimo.

What popular shopping places are close to Novotel Sydney Central?

Novotel Sydney Central is located in Chinatown area which features shopping places such as Paddy's Market and Market City.

What are popular attractions near Novotel Sydney Central?

Novotel Sydney Central is located in Chinatown area, which is famous for attractions such as Chinatown, The Goods Line and Dixon Street.

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See map

Explore the neighborhood

What people love about Novotel Sydney Central

  • 10

    Exceptional
    Location

    "Great location to all of Sydney."

    Tracey

    |

    December 20, 2021

  • 10

    Exceptional
    Cleanliness

    "Clean and well priced"

    Tracey

    |

    December 20, 2021

  • 9.2

    Exceptional

    "Check in service was exceptional (thanks to Ryan), great service, personality-plus, and lots of great tips made our stay extra special."

    Heather

    |

    December 29, 2019

Overall rating:

8.4

Excellent
1,382 reviews
Cleanliness
8.2
Facilities
7.7
Location
8.7
Read all reviews >
What travelers say they love:
The hotel is clean and the room is spacious.
Wing from Hong Kong SAR, China
Family with older children
More about Novotel Sydney Central

More about Novotel Sydney Central

Novotel Sydney Central

Get the most from an urban escape in Sydney when you book a room at Novotel Sydney Central. Located right in the city center, Novotel Sydney Central saves you time and travel by letting you wake up right in the heart of the best neighborhood. Experience the joy of multiple options for activities at this convenient location! Novotel Sydney Central is a perfect starting point for numerous sightseeing and tourist choices, with a location just 3.0 km from the Sydney Opera House.
Have a hassle-free trip while enjoying the services and amenities offered by Novotel Sydney Central. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Sydney.
Guests can enjoy convenient available parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Novotel Sydney Central thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
Enjoy the services offered at Novotel Sydney Central from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with blackout curtains and air conditioning. Some rooms at Novotel Sydney Central even come with extra design features such as a balcony or terrace. In-room entertainment amenities are available in some rooms and include daily newspaper, television, in-room video streaming and cable TV.
In some select rooms, you can find a refrigerator, a coffee or tea maker and mini bar at your disposal. It's good to know that a hair dryer and toiletries are provided in some guest bathrooms.


Dining and things to do

Every day at Novotel Sydney Central begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
Novotel Sydney Central offers unique recreational opportunities for all guests. Check out the hotel's fitness facility to stay fit and firm on vacation. Get social at the hotel's games room and shared lounge and TV area, where you can meet other guests. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops available right on-site.


Around the property

Experience Sydney like a true local. Acquire some cultural knowledge with a day at The Rocks located 2.6 km away, where you can see famous works by local artists.

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Amenities and facilities
Very good
Facilities

7.7

Most talked about facilities

Housekeeping

34 mentions

Breakfast

19 mentions

Food & Dining

10 mentions

Internet

9 mentions

Languages spoken

  • English
  • Chinese [Mandarin]

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Game room
  • Garden
  • On-site entertainment
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Happy hour
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids meal
  • Playground

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car power charging station
  • Rental car
  • Shuttle service

Available in all rooms

  • Air conditioning
  • Bathtub
  • Carpeting
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • Heating
  • Individual air conditioning
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Non-smoking
  • On-demand movies
  • Private bathroom
  • Radio
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Shower
  • Telephone
  • Toiletries
  • Wake-up service
Food and dining
Breakfast options
  • Continental
Restaurants on site

Fieldhouse Restaurant and Lounge

  • Menu: Buffet, A-la-carte
Location
169-179 Thomas Street, Chinatown, Sydney, Australia, 2000
Excellent
Location

8.7

Airports

  • Sydney Airport (SYD)
    6.9 km 22 min drive
  • Bankstown Airport (BWU)
    19.7 km

Public transportation

  • Capitol Square
    370 m
  • Central Station Sydney
    380 m

Hospital or clinic

  • Chinese Ginsengs & Herbs Co.
    240 m

Shopping

  • Queen Victoria Building (QVB)
    1.2 km

Convenience store

  • 7 Eleven
    140 m

Cash withdrawal

  • ATM
    150 m 1 min drive
What's nearby

Popular landmarks

  • Darling Harbour
    800 m
  • Queen Victoria Building (QVB)
    1.2 km
  • Sea Life Sydney Aquarium
    1.4 km
  • Royal Botanic Garden Sydney
    2.4 km
  • The Rocks
    2.6 km
  • The Opera House to the Botanic Gardens Walk
    2.8 km
  • Sydney Opera House
    3.0 km
  • Sydney Harbour Bridge
    3.4 km
  • Bondi Beach
    6.9 km
  • Manly Beach
    12.6 km

Nearby landmarks

  • Dr Chau Chak Wing Building
    160 m
  • Chinatown
    190 m
  • Christ Church St Lawrence
    200 m
  • Sydney Chinese New Year Festival
    240 m
  • Chinese Ginsengs & Herbs Co.
    240 m
  • University of Sydney
    240 m
  • UTS Alumni Green
    250 m
  • Sydney TAFE Ultimo College
    250 m
  • The Goods Line
    250 m
  • Market City
    250 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-16 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 17 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until11:00

Getting around

  • Distance from city center1.1 Km
  • Travel time to airport (minutes)20

Extras

  • Breakfast charge (unless included in room price)32 AUD

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors18
  • Number of restaurants1
  • Number of rooms 255
  • Room voltage240
  • Year property opened1989

Parking

  • Daily parking fee38 AUD
Property announcements

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Novotel Sydney Central from real guests

Provided by verified guests of Agoda
8.1
/
10
Cleanliness8.2
Facilities7.7
Location8.7
Room comfort and quality8.0
Service8.1
Value for money7.7
High score for Sydney
Rating
9+ Exceptional (94)
8-9 Excellent (66)
7-8 Very Good (109)
6-7 Good (42)
<6 Below Expectation (51)
Time of the year
Mar - May (72)
Jun - Aug (91)
Sep - Nov (118)
Dec - Feb (81)
All guests (517)
All room types
All languages

Show reviews that mention 

Showing 362 verified guest comments
12345
10.0
Exceptional
hendra from Indonesia
Solo traveler
Stayed 6 nights in December 2011

near city”

near fashion mall

Citigate Central Sydney is a well appointed, stylish and spacious central Sydney hotel. A comfortable and contemporary Central Sydney hotel with well appointed Sydney City accommodation: •Citigate rooms offer views over Sydney skyline and are appointed with either King or Queen twin bedding options. •King Harbour Suites over views towards Darling Harbour and Sydney's CBD and are appointed with a king bed, dining area and sofa bed. All rooms include: •LCD televisions •Natural light •Broadband access •Tea & coffee making facilities •Iron & ironing board •In-room safe •Mini-bar •Radio with alarm clock •In-house pay per view movies •ISD/STD telephones •Individual climate control •Foxtel channels

Reviewed January 09, 2012

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Thank you for your stay with us as well as this feedback. We hope to welcome you in the near future. Kevin Assistant Manager

Responded September 15, 2018
Novotel Sydney Central
9.3
Exceptional
Weng from Singapore
Family with young children
Stayed 1 night in July 2009

Citigate Sydney Central Hotel”

Centrally located to all amenities.

Good location. Very convenient and within walking distance to Chinatown, Haymarket, Darling Harbour, Shopping strips. Save you from looking for expensive parking in CBD. 2 Queen beds option good for extra children at no extra cost. Room is very clean and spacious. Staff are friendly. Do not need to worry of no car park space after late night outings. Plenty of car parks that unable multi entries for 24 Hr period. Even after checking out. Will definitely choose to come back to Citigate Sydney Central again.

Reviewed July 21, 2009

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Thank you for your stay with us as well as this feedback. We hope to welcome you in the near future. Kevin Assistant Manager

Responded September 15, 2018
Novotel Sydney Central
9.0
Exceptional
Michael from Australia
Solo traveler
Executive King Room
Stayed 1 night in October 2015

Sydney Stay Oct 2015”

The view, the location and the food

Overall, my stay was a good one....despite being one at short notice, which i will know for next time to book a 'lil further in advance (leave it til the last minute- expect to pay a good deal more) As far the room goes it was good...any higher it'd be on the roof... as it was the room was on the top floor and it was all ready to go which is nice and the view was pretty good! The only bit that was a pain was the phone... when dialling r/service the button (well a few of them) didn't work... and had to call thru reception to get anything.... Fieldhouse for breakfast was a good idea...plenty on the buffet and good value as well! As far as the overall experience goes it was pretty good... book far enough in advance you wont pay the earth... book and pay thru Agoda you wont have to worry about paying at all once u get there! Location is great... with a car-less walkway to central and darling harbour just down the street as well as chinatown... it's in a good spot!

Reviewed October 24, 2015

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Thank you for your stay with us as well as this feedback. We hope to welcome you in the near future. Kevin Assistant Manager

Responded September 15, 2018
Novotel Sydney Central
9.2
Exceptional
Lesley from Australia
Solo traveler
Standard Room 1 King Bed
Stayed 1 night in August 2017

Exceptional”

I was staying here alone after a medical procedure. On arrival, the ladies on reception couldn't have been more accommodating and made me feel instantly at ease. They even suggested that I could change room if I needed a disabled access bath which was a nice touch. The porter was helpful and carried my bag up to the room. The actual room was very quiet as requested. It was big and welcoming.A couple of things let it down though, the bedside lamp was ripped and it could have done with a touch of paint in some areas but generally a very comfy bed and lovely room aside from this. I went for breakfast around 9.30 am the following morning and it was mayhem. In all fairness, some residents were storming through and pushing in front of me to get through to the buffet blatantly Ignoring a sign to wait to be seated which was no fault of the staff! There were dirty tables and it was chaos, very overcrowded. There was a big wait for coffee and no order so I had to sit at a dirty table. The actual breakfast was very nice however. I didn't stay long as it was rather stressful! I since found out from the porter that many airline staff had missed their flights from Sydney due to weather cancellations so I think it was simply a case of too many people in the breakfast area at once and this put pressure on the waiters/waitresses who were trying to do a good job. My partner requested that reception check on me when he left the evening before and they called me straight away to remind me that they were there 24/7 should I need anything which I truly appreciated. All in all, I think this hotel is in a great location, good size rooms, very helpful staff and I would definitely recommend and would stay again. Many thanks, Lesley.

Reviewed August 20, 2017

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Hi Lesley, Wow! Thank you very much for sharing your experience with us. You're kind words and positive attitude is definitely welcomed and it's great to see that we took such care of you. Thank you for understanding the chaotic time we had with the disrupted flights and I apologise that it took away from your breakfast experience. It's very pleasing to know that you were well rested, especially after your medical procedure. We all wish you a quick recovery and look forward to welcoming you back in the near future. Thanks again, Brian - Assistant Front Office Manager

Responded August 25, 2017
Novotel Sydney Central
9.0
Exceptional
Jonathan from Australia
Group
Stayed 1 night in January 2010

Great hotel tucked away”

Location and proximity to Chinatown and the heart of Sydney. Huge room!
Nothing!

Couldn't believe the huge room and facilities that were available when we checked in. The many restaurants and shops nearby, the proximity to the Sydney CBD and the ease to get to from Central train station all made this a wonderful hotel to stay at. Definitely be looking forward to the next visit and will be recommending this hotel to friends!

Reviewed May 15, 2010

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Thank you for your stay with us as well as this feedback. We hope to welcome you in the near future. Kevin Assistant Manager

Responded September 15, 2018
Novotel Sydney Central
9.3
Exceptional
Bheta from Indonesia
Couple
Stayed 5 nights in August 2010

Excelent”

Convinience place, easy to go anywhere and easy to get food
n/a

I like the location of the hotel, because so easy and close for me to go to central station, where I can go anywhere I like. The Hotel also close to Paddys market and any other shopping area where I can buy souvenir and also the food, since I am the asian so a lot of choice there. I will give the reference to my friends and family if they want to go to Sydney next time.

Reviewed August 14, 2010

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Thank you for your stay with us as well as this feedback. We hope to welcome you in the near future. Kevin Assistant Manager

Responded September 15, 2018
Novotel Sydney Central
9.2
Exceptional
Shim from Singapore
Family with young children
Superior King with Balcony
Stayed 4 nights in August 2018

comfortable and Great stay!”

walking distance to big bus hoponoff... central stattion was also quite near .. ar 5 to 8 mins.. nearby some asian eateries.. hotel staff and housekeeping was friendly, accomodating as i requested for an hr later cgeck out time. life aint easy when u have 2 young ones and preg along.. will consider to stay here again if i come to sydney again..

Reviewed August 11, 2018

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Thank you for your recent stay with us as well as this feedback. We hope to welcome you in the near future! Kevin Assistant Manager

Responded September 15, 2018
Novotel Sydney Central
10.0
Exceptional
JENNIFER from Australia
Couple
Stayed 1 night in November 2012

fantastic hotel, fantastic staff”

close to entertainment centre & chinatown

This hotel was easy- from the booking via agoda, the check in with the very friendly, very helpful staff. The location was fantastic, a quick walk to the entertainment centre & the chinatown region. The breakfast was included, which was an extra bonus! No complaints from us about this quiet, hidden away but very central hotel

Reviewed November 19, 2012

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Thank you for your stay with us as well as this feedback. We hope to welcome you in the near future. Kevin Assistant Manager

Responded September 15, 2018
Novotel Sydney Central
9.7
Exceptional
BRIAN from Australia
Business traveler
Stayed 3 nights in August 2010

Citigate Central Hotgel”

Location and convenience
There was no Cons

The Citigate Central is a very good and convenient hotal in Sydney. Serious mistake was booking through Agoda as paid which was deducted immediately from my Visa Card and if I had booked direct through Mirvac Hotels cost would have been

Reviewed September 13, 2010

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Thank you for your stay with us as well as this feedback. We hope to welcome you in the near future. Kevin Assistant Manager

Responded September 15, 2018
Novotel Sydney Central
8.7
Excellent
Wei from China
Business traveler
Stayed 1 night in April 2013

Centrally located and good value for money”

Good value for money; location is good

The hotel is just next to China town, and hence is a good place to stay if you would like great Chinese food for dinner. It is also close to major bus hub and the central station. The room is great when purchased at the promotional rate, and is substantially cheaper than other Novotels (nearby).

Reviewed April 15, 2013

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Thank you for your stay with us as well as this feedback. We hope to welcome you in the near future. Kevin Assistant Manager

Responded September 15, 2018
Novotel Sydney Central
9.7
Exceptional
Jenny from Sweden
Business traveler
Stayed 12 nights in November 2009

Great hotel”

The hotels has friendly and professional staff. The rooms are big. The hotel has an outdoor pool and the location is very good.
it would be good to have more sunbeds by the pool

I think this is an excellent hotel! It is really good value for money. The hotel staff is friendly and professional and very helpful at all times. The hotel is locaed near China town and it is easy to walk to the train station, shopping district or Darling Harbour. It was also great to have an outdoor pool where I could enjoy the nice weather. I really do recommend this hotel and I would absolutely stay at the hotel again if/when I go to Sydney the next time.

Reviewed December 06, 2009

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Thank you for your stay with us as well as this feedback. We hope to welcome you in the near future. Kevin Assistant Manager

Responded September 15, 2018
Novotel Sydney Central
8.0
Excellent
Jacqueline from Australia
Solo traveler
Standard Queen Bed
Stayed 1 night in December 2015

4 star hotel”

the location, the room

You pay to stay in the middle of Sydney. Perfect location. Walking distance to Chinatown, Haymarket, Capitol theatre. !0 min walk into Darling Harbour. 10 minute walk to central station. Parking $30 for Guests. Buffet breakfast very basic. Rooms clean.

Reviewed December 21, 2015

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Thank you for your stay with us as well as this feedback. We hope to welcome you in the near future. Kevin Assistant Manager

Responded September 15, 2018
Novotel Sydney Central
9.0
Exceptional
Stacey from Philippines
Group
Stayed 7 nights in May 2010

great hotel”

spacious room (801) which was more than big enough for a group of 3 adults; great location, walking distance to Darling Harbour and Central Station; very helpful staff, had no problems with anyone!
no free wifi/internet; no complimentary drinking water bottles in the room.

Loved this hotel!!! We arrived early morning from a long flight and our room wasn't ready yet. But they graciously gave us access to a shower room where we could all wash up. Also, even though we had booked a King's bedroom, when they found out we were a party of 3 (2 girls and a guy) they gave us an extra bed free of charge. The room was very very spacious, with a living space and an office area. The location was great, you could walk to George St. and Elizabeth St. or just go to Central Station to get anywhere else. Staff was very friendly, when our tour agent mistakenly booked our Blue Mountain date, they helped re-arrange it so we were still able to do the tour on our preferred day. Overall, would say this was one of the best hotels to be located in.

Reviewed June 03, 2010

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Thank you for your stay with us as well as this feedback. We hope to welcome you in the near future. Kevin Assistant Manager

Responded September 15, 2018
Novotel Sydney Central
9.7
Exceptional
Emay from Singapore
Group
Standard Queen Bed
Stayed 6 nights in November 2013

good location and value for money”

comfortable bed, centrally located and clean rooms

I highly recommend this hotel. Enjoyed my stay. Parking in Sydney is expensive, the hotel provided complimentary parking rate for their guest. The room is big and clean. Bed is comfortable and able to accommodate up to 4 person. Toilet is acceptable with plenty of toiletries. Valued for money.

Reviewed May 05, 2014

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Thank you for your stay with us as well as this feedback. We hope to welcome you in the near future. Kevin Assistant Manager

Responded September 15, 2018
Novotel Sydney Central
9.6
Exceptional
Maxwell
Solo traveler
Standard Queen Bed
Stayed 3 nights in May 2019

Exceptional”

I have stayed at this Hotel on several occasions when visiting Sydney. The staff are friendly and reliable, The rooms are very clean with a comfortable bed, The breakfast has good choices and the food is good. I missed the Apples that were always in a bowl on the Concierge Counter. "WHO STOLE THE BOWL FOR THE APPLES"

Reviewed May 12, 2019

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Hi Maxwell, Great to see you love staying with us and please don't fret! We have gotten the apple bowl back! In future, if you can't see the apples and would like one - just ask one of our team members at Reception and we'll get them for you :) Thanks and we hope to see you again, Brian Front Office Manager

Responded May 17, 2019
Novotel Sydney Central
8.0
Excellent
Ary from Indonesia
Family with young children
Stayed 4 nights in September 2010

Not bad”

Near to attractions

We have a ok stay in citigate sydney. Location is excellent, nearby to the various attractions with lots of shops nearby. Very near to chinatown and food is not a problem. Hotel had a nice heated pool. Generally clean and comfortanle. Only drawback is that the walls of the rooms is quite thin, we can hear the people in the next room if they are loud.

Reviewed September 28, 2010

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Thank you for your stay with us as well as this feedback. We hope to welcome you in the near future. Kevin Assistant Manager

Responded September 15, 2018
Novotel Sydney Central
10.0
Exceptional
lisa from Australia
Group
Stayed 2 nights in November 2012

We love this hotel..!!”

Great location, ots of restaurants within walking distance

We stay in this hotel every trip to Sydney. We have always been pleased with the service provided. It is in a great location and walking distance to shopping, restaurants and the city. We would recommend this hotel to anyone wanting to stay close to the city but be in a quite street with parking facilities.

Reviewed December 02, 2012

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Thank you for your stay with us as well as this feedback. We hope to welcome you in the near future. Kevin Assistant Manager

Responded September 15, 2018
Novotel Sydney Central
9.7
Exceptional
Hollie from Australia
Couple
Stayed 2 nights in February 2011

Excellent Service!!!! ”

Service, Rooms are very Clean, Good value for money, Great Location

We just had a short weekend in Sydney, So having great accomodation, really made our weekend great. When arriving the staff were so friendly and really helpfully. I look forward to my next weekend in Sydney as i will be staying at the Citigate again! Thanks you Citigate Staff.

Reviewed February 16, 2011

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Thank you for your stay with us as well as this feedback. We hope to welcome you in the near future. Kevin Assistant Manager

Responded September 15, 2018
Novotel Sydney Central
8.3
Excellent
ZiYi from Brunei Darussalam
Family with teens
Stayed 3 nights in August 2013

Centrally located hotel in Chinatown ”

Location is perfect as it is in Chinatown. Walking distance to City Center and Darling Harbor. Room is large and comfortable.

We enjoyed our three nights stay in this hotel as it is centrally located in Chinatown. Room is very comfortable and cosy. At nights, we walked to the City Center and Darling Harbor for our meals. It was a right choice hotel in Chinatown.

Reviewed August 15, 2013

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Thank you for your stay with us as well as this feedback. We hope to welcome you in the near future. Kevin Assistant Manager

Responded September 15, 2018
Novotel Sydney Central
9.7
Exceptional
Ching from Hong Kong SAR, China
Family with young children
Stayed 1 night in June 2015

Transit stay”

The location. The condition of the hotel. The Child policy.

We like the hotel which is clean and tidy. Children stay there without extra cost, for both accommodation and food. The hotel is near China Town and there are plenty of restaurants with different cruises. Great stay here. We will stay again when we would be in Sydney next time.

Reviewed July 04, 2015

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Thank you for your stay with us as well as this feedback. We hope to welcome you in the near future. Kevin Assistant Manager

Responded September 15, 2018
Novotel Sydney Central
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