Novotel Sydney Central
169-179 Thomas Street, Chinatown, Sydney, Australia, 2000 - See map
Get the added peace of mind that comes with ALLSAFE, when you book a stay here. Strategically situated in Chinatown, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sydney Opera House. Rated with 4 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.
Highlights
ALLSAFE
Your Health and Safety are our Absolute Priority
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."
Facilities
Airport transfer
Car park
Shuttle service
Check-in/out [express]
BBQ facilities
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We had a beautiful stay, the staff was lovely and it was close to transport and the shops.”
The stay was very nice, and we had a great time with the gym. The room was very clean and comfortable.The staff were very friendly and helpful.Highly recommend.
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Hi Dao , Thank you for a fantastic review! We are glad to hear that you enjoyed your stay and our facilities. I will be sure to pass your compliments to the team. Felise Assistant Manager
Fantastic Hotel ”
It’s a fantastic hotel right in the middle of Chinatown and therefor great restaurants and market and shops. Also waking distance to Darling Harbour. The hotel has great gym, pool and has great rooms, great for family of 4 wishing to stay in the same room !
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Hi Allan, Thank you for reviewing the hotel! We're thrilled you enjoyed your stay and our facilities! Regards, Brian Front Office Manager
Great location for people looking to stay somewhere near RPA”
We stayed as daughter was having a procedure at RPA. Easy parking and access. Ubers are way to catch to and from. Comfy beds. Polite staff great room service.
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Dear Louise, Thank you very much for a fantastic 100/100 review! It is always a pleasure to receive positive feedback. I am happy to hear you found the location convenient to your needs and the staff to be polite. We appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back in the near future! Kind Regards, Maxim Hickling Assistant Manager
Amazind service ”
We stayed here with a 3yr old and and the room was very very good value for money. The staff very friendly and the breakfast was awesome. 5/5 for location too
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Thank you for your feedback regarding your recent stay with us. We wish to welcome you back again in the near future. Kevin Assistant Manager
Exceptional”
I have stayed at this Hotel on several occasions when visiting Sydney. The staff are friendly and reliable, The rooms are very clean with a comfortable bed, The breakfast has good choices and the food is good. I missed the Apples that were always in a bowl on the Concierge Counter. "WHO STOLE THE BOWL FOR THE APPLES"
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Hi Maxwell, Great to see you love staying with us and please don't fret! We have gotten the apple bowl back! In future, if you can't see the apples and would like one - just ask one of our team members at Reception and we'll get them for you :) Thanks and we hope to see you again, Brian Front Office Manager
Superb”
Reception upon arrival was excellent, flawless, housekeeping was superb. Thank you Novotel
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Hi Intan, Thanks for the comments! We're glad you enjoyed your stay with us and hope to have you back the next time you're in Sydney. Regards, Brian Front Office Manager
Exceptional”
- We were able to check in early as the rooms were available - they had no complementary cold water which was supplied on request - they assisted us with our bags to our rooms - we were able to get a late check out - we were offered to use the pool on last day until leaving and our bags were stored until then - they were not able to supply complementary peppermint tea in the room but there was plenty available during breakefast
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Thank you for your feedback regarding your recent stay with us. We wish to welcome you back again in the near future. Kevin Assistant Manager
Weekend away”
Great location to all of Sydney. Clean and well priced
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Excellent!”
Good location, near to train station and a lot restaurants nearby!
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Thank you for your feedback regarding your recent stay with us. We wish to welcome you back again in the near future. Kevin Assistant Manager
Exceptional”
We liked everything except shower. It is on the wall and can not be taken to wash kids or feet. It is cold in the restaurant during breakfast, we took warm clothes there.
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Thank you for your feedback regarding your recent stay with us. We wish to welcome you back again in the near future. Kevin Assistant Manager
Fabulous service and great location”
Location is perfect for access to Darling Harbour area. We attended a concert at the ICC and it’s an easy walk. Check in service was exceptional (thanks to Ryan), great service, personality-plus, and lots of great tips made our stay extra special.
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Dear Heather, Thank you for your recent stay at the Novotel Sydney Central. It is great to hear that you found our location convenient to your needs. We trust that you had an enjoyable stay with us. It is always a pleasure to be receiving positive feedback and I will be sure to pass your thanks to the team for making your stay extra memorable! We appreciate you taking the time to provide us with your feedback. We look forward to be welcoming you back in the near future! Kind Regards, Nicolette Ng Assistant Manager
Amazing ”
Staff , pool , room
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Thank you for your feedback regarding your recent stay with us. We wish to welcome you back again in the near future. Kevin Assistant Manager
Excellent”
The hotel is clean and the room is spacious. It is located close to China town and Haymarket, and the Central Station. A very convenient location to go anywhere with ease, while you can still enjoy the quietness. The room has all the amenities needed but it will be even better if more lightings in the room. The staff are friendly, very helpful and attentive. They are an asset to the hotel. Overall a pleasant stay there.
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Dear Wing, Thank you for your recent stay at the Novotel Sydney Central. I am delighted to hear that you found our location convenient to our needs and that you found our staff to be an asset to our hotel which is something I could not agree more. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. I will be sure to pass your compliments to the team. We appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back in the near future! Kind Regards, Felise Irlandez Assistant Manager
Good location and friendly staff ”
Good location. Staff very friendly and helpful. Rooms are clean and bed very comfortable. Breakfast menu needs improvement though - their food is not tasty at all. ...Probably better value to spend the extra money going out for breakfast somewhere else. Overall, a nice hotel and good location but probably a bit overpriced for what you get.
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Dear Amelia, Thank you for your recent stay at the Novotel Sydney Central. I am delighted to hear that you had an overall positive experience especially with our staff and that you found our location convenient to your needs. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. I will be sure to pass your comments about the breakfast to our Executive Chef. We appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back in the near future! Kind Regards, Felise Irlandez Assistant Manager
That is a good place”
Nearly the central and shopping and also good restaurant
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Dear Prakaiporn, Thank you for your recent stay at the Novotel Sydney Central. We trust that you had an enjoyable stay with us. It is always a pleasure to be receiving positive feedback. It is great to hear that you found our location convenient to your needs and enjoyed your meals in our Thomas St. Kitchen & Bar. We appreciate you taking the time to provide us with your feedback. We look forward to be welcoming you back in the near future! Kind Regards, Nicolette Ng Assistant Front Office Manager
excellent”
Really attentive and lovely staff. Super comfy beds. We will be back.
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Hi Eleanor, Thank you for a wonderful review! I am glad to hear that you found our staff attentive and lovely and that you enjoyed our comfy beds. We look forward to welcoming you back soon. Felise Assistant Manager
Oke lah beli di alvaro travel lampung”
Oke lah. Oke lahn oke lah bro
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Hi Roni, Thank you for your recent stay at the Novotel Sydney Central. We trust that you had an enjoyable stay with us. It is always a pleasure to be receiving positive feedback. We appreciate you taking the time to provide us with your feedback. We look forward to be welcoming you back in the near future! Warm Regards, Felise Assistant Manager
Spacious room, good location”
Room was spacious, the twin beds were also large, enough for my family (2 adults & 2 children). Location was great, near central station, china town,just ten minutes walk to Darling Harbour. Lobby was quite large & cozy. Only the bath room was a bit small. The staffs were nice and really helpful, unfortunately I forgot the name of the one who helped me with the web-checking in process of our flight. He was so lovely. Thank you
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Hi Linda, Thank you for a fantastic review! We are glad to hear that you enjoyed your stay and our facilities. I will be sure to pass your compliments to the team. Felise Assistant Manager
Nice place to stay ”
Nice place to stay, staffs very helpful and walking distance to attractions
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Thank you for your feedback regarding your recent stay with us. We wish to welcome you back again in the near future. Kevin Assistant Manager
It was fine.”
The hotel was fine. Our room was really dusty, but otherwise clean. I spoke to the staff about the dust on check out and they apologised.
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Dear Alice, Thank you for your recent stay at the Novotel Sydney Central and for your feedback. It is great to hear that you had an overall positive experience, however, please accept my sincere apologies for the issue you had.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Felise Assistant Manager