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Novotel Sydney on Darling Harbour Hotel

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Very good8.0
Based on 640 reviews
Novotel Sydney on Darling Harbour Hotel
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Swimming pool
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9.1 Exceptional location
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9.1Location
  • 850 meters to public transportation

  • Air conditioning

  • Room service [24-hour]

  • Bar

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Room choices
Executive 2 Double Room
...
  • Harbor view
  • 33 m²
  • 2 double beds
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Executive Queen Room
...
  • Harbor view
  • 33 m²
  • 1 double bed
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Standard Two Double Beds
...
  • City view
  • 28 m²
  • 2 double beds
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Superior Queen
...
  • Harbor view
  • 28 m²
  • 1 king bed
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Standard Queen
...
  • City view
  • 28 m²
  • 1 queen bed
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Superior 1 Queen Bed
...
  • 30 m²
  • Non-smoking
  • 1 queen bed
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Have a question for Novotel Sydney on Darling Harbour Hotel?

Nearest essentials

Airports
  • 8 kilometers to
  • Sydney (Kingsford Smith) Airport (SYD)
  • 19 kilometers to
  • Bankstown Airport (BWU)
Public transportation
  • 850 meters to
  • Town Hall Railway Station
  • 1 kilometers to
  • Wynyard Railway Station
Hospital or clinic
  • 900 meters to
  • Travellers Medical and Vaccination Centre
Pharmacy
  • 200 meters to
  • Harbourside Pharmacy
Convenience store
  • 200 meters to
  • City Convenience Store
Cash withdrawal
  • on site

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An overview

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Verified guest reviews

Agoda Reviews (640)
Booking.com Reviews (3658)

7.5

Filter by guest type:
  • Cleanliness 8.2
  • Facilities 7.3
  • Location 9.1
  • Room comfort and quality 8.1
  • Service 8.1
  • Value for money 7.4
  • Cleanliness 8.3
  • Facilities 7.1
  • Location 9.1
  • Room comfort and quality 8.1
  • Service 7.9
  • Value for money 7.4
  • Cleanliness 8.0
  • Facilities 7.0
  • Location 9.1
  • Room comfort and quality 7.9
  • Service 8.1
  • Value for money 7.2
  • Cleanliness 7.8
  • Facilities 7.8
  • Location 8.7
  • Room comfort and quality 7.7
  • Service 8.0
  • Value for money 7.5
  • Cleanliness 8.5
  • Facilities 7.7
  • Location 9.5
  • Room comfort and quality 8.3
  • Service 8.3
  • Value for money 7.9
  • Cleanliness 8.3
  • Facilities 7.3
  • Location 9.2
  • Room comfort and quality 8.5
  • Service 8.2
  • Value for money 7.6
  • Cleanliness 8.0
  • Facilities 7.3
  • Location 9.0
  • Room comfort and quality 7.6
  • Service 8.1
  • Value for money 7.3
Provided by verified guests of Agoda
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Room type
  • Executive 2 Double Room
  • Executive Queen Room
  • Standard Queen
  • Standard Two Double Beds
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7.6
Anna from Australia
Business traveler
Standard Queen
Stayed 4 nights in August 2017
Very good”
The noise from the family staying in the adjoining room was unfortunately quite disruptive and frustrating. Particularly when they arrived at 2am and made a lot of noise until about 4am on the morning of my conference presentation.
Reviewed August 31, 2017
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10.0
Saravina from Australia
Couple
Standard Two Double Beds
Stayed 1 night in August 2017
Exceptional”
Beautiful view, loved the breakfast buffet ! Staff were extremely friendly and soo warm, comfy bed and clean rooms. Would definitely stay there again.
Reviewed August 29, 2017
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9.2
Amanda from Indonesia
Family with teens
Standard Two Double Beds
Stayed 2 nights in July 2017
Great Hotel!”
If you think you are going to stay around Darling Harbour, you may consider this hotel. This is a great hotel, but what makes it excellent is their staffs. Definitely going to stay here again for my next visit.
Reviewed August 09, 2017
Dear Amanda, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to your next stay with us, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour
Responded August 11, 2017
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Novotel Sydney on Darling Harbour Hotel
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9.6
Lindsay from Australia
Business traveler
Standard Queen
Stayed 1 night in August 2017
Very comfortable ”
Good location for the Sydney Boat Show
Reviewed August 05, 2017
Dear Lindsay, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour
Responded August 11, 2017
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Novotel Sydney on Darling Harbour Hotel
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9.6
Gai from Australia
Couple
Standard Queen
Stayed 1 night in July 2017
Exceptional”
The only Con was , that there was not any water pressure in the morning , leaving a shower pretty impossible. When my husband tried to shower after myself , the water was totally dirty brown water , therefore he was not able to have a shower and I have to say not happy at all .
Reviewed August 02, 2017
Dear Gai, Thank you for taking the time to tell us about your experience at the Novotel Sydney on Darling Harbour. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. In regards to the shower in room 544, I have shared your comments with our Chief Engineer to investigate and follow up accordingly. Having a clean and maintained room is a key part of providing superior service and comfort to our guests and it is very discouraging to read this was not the case. Please note that this is a true exception to our normal practices, nonetheless we have already taken steps to rectify this issue. It is our hope you can give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour
Responded August 11, 2017
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Novotel Sydney on Darling Harbour Hotel
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8.8
David from Australia
Business traveler
Standard Queen
Stayed 1 night in June 2017
Excellent”
Good hotel.Excellent resturant.
Reviewed July 23, 2017
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10.0
Shandy from Philippines
Family with young children
Standard Two Double Beds
Stayed 5 nights in June 2017
Perfect Location with Friendly Staff”
Got a special low rate from agoda and we were treated as if paying the full price. The staff, especially Roberto and Eddie, were very attentive to our needs. Location is perfect, just within darling harbour.
Reviewed July 06, 2017
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8.4
Khurram from Pakistan
Family with young children
Standard Two Double Beds
Stayed 1 night in July 2017
Awesome ”
Highly recommended
Reviewed July 03, 2017
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6.0
Louise from Australia
Couple
Standard Queen
Stayed 1 night in August 2016
Staff ubrupt”
Location great. Nothing much else
Reviewed June 25, 2017
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4.8
Cynthia from Singapore
Family with young children
Standard Two Double Beds
Stayed 2 nights in June 2017
Horrible service”
Room doesn't have night curtains! Staff started to call our room, enter our room to chase us out at 10am when check out is at 11am! This hotel is overpriced for the low quality.
Reviewed June 21, 2017
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