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Exterior view, Novotel Sydney Parramatta in Sydney
Standard Twin Room - Bed, Novotel Sydney Parramatta in Sydney
a tall building with a clock on the side of it, Novotel Sydney Parramatta in Sydney
Lobby, Novotel Sydney Parramatta in Sydney
Swimming pool [outdoor], Novotel Sydney Parramatta in Sydney
Swimming pool [outdoor], Novotel Sydney Parramatta in Sydney
Swimming pool, Novotel Sydney Parramatta in Sydney

Removed from saved list

7.8

Very good

2,527 reviews

2,527 reviews

Housekeeping20
Breakfast6
Shops3
See map
See map

8.3

Excellent

Location rating score

Excellent location
Parking
Available
Popular landmarks
Sea Life Sydney Aquarium 19.4 km
Darling Harbour 19.4 km
Sydney Harbour Bridge 19.5 km
The Rocks 19.6 km
Queen Victoria Building (QVB) 19.8 km
Sydney Opera House 20.1 km
The Opera House to the Botanic Gardens Walk 20.1 km
Royal Botanic Garden Sydney 20.4 km
Manly Beach 26.2 km
Bondi Beach 26.5 km
Nearby landmarks
Parramatta Heritage & Visitors Information Centre 50 m
Riverside Theatres 100 m
Prince Alfred Square 150 m
Plus Medical Clinic 160 m
Parramatta Medical Centre 200 m
Eat Street Carpark 320 m
Shopsmart Wholesale Pharmacy 390 m
Parramatta Skin Cancer Clinic 390 m
Parramatta Dental Surgery 480 m
Childrens Court of NSW 490 m

Novotel Sydney Parramatta

350 Church Street, Parramatta, Sydney, Australia, 2150 - See map

Make your best journey to Sydney with the promised standard of ALLSAFE, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Parramatta part of Sydney, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sydney Opera House. Rated with 4 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.

Highlights

Hygiene Plus

830 meters to public transportation

Check-in [24-hour]

Free Wi-Fi in all rooms!

Currency exchange

ALLSAFE

Your Health and Safety are our Absolute Priority

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."
Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Check-in/out [express]

Fitness center

Swimming pool [outdoor]

Luggage storage

Hot tub

Your dates are popular among travelersUsers are booking a place in Sydney every 1 minutes on Agoda.com
Value for money7.3
Distance to city center24 km
Location rating8.3
Nearest airportBankstown Airport (BWU)
Distance to airport12.6 km

Rooms available at Novotel Sydney Parramatta

Very good
Room comfort & quality

7.5

Executive King Suite
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Standard Queen Room
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Superior King Room
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Superior Twin Room
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Standard Twin Room
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 2 double beds
Enter dates to see prices
Standard Two Double Room
...
  • Room size: 28 m²/301 ft²
  • Shower
  • 2 double beds
Enter dates to see prices
Room standard
...
  • Shower
  • 1 king bed or 1 queen bed
Enter dates to see prices
Deluxe King Spa Suite
...
  • Room size: 30 m²/323 ft²
  • Shower
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Double room King bed - De Luxe - Spa
...
    Enter dates to see prices
    Superior Room
    ...
    • Room size: 25 m²/269 ft²
    • Shower
    • 2 single beds or 1 king bed
    Enter dates to see prices

    Frequently asked questions

    Does Novotel Sydney Parramatta have bars on-site?

    Enjoy your vacation the best way with a beverage in your hand at Novotel Sydney Parramatta's bar readily available right in front of your doorstep for whenever you need a drink or two.

    Does Novotel Sydney Parramatta offer dry cleaning services?

    Yes! Novotel Sydney Parramatta features dry cleaning service that is accessible all throughout your stay, ensuring you're always looking your finest in your favorite outfit. Please contact the property for more information.

    Is car parking available at Novotel Sydney Parramatta?

    Novotel Sydney Parramatta has car park onsite with charges applied for visitors traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

    What public parks are nearby Novotel Sydney Parramatta?

    While lodging at Novotel Sydney Parramatta, indulge in your morning or evening walk at nearby park which include Queens Wharf Park, Robin Thomas Reserve, and Sherwin Park.

    What are the property's policies for children's bedding at Novotel Sydney Parramatta?

    Novotel Sydney Parramatta's policy regarding children's bedding considers guests age 16 years and older as adults, and therefore requires an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

    How long do visitors generally stay at Novotel Sydney Parramatta?

    Verified past guests that have stayed at Novotel Sydney Parramatta had an average nightly stay of 2 nights at this property.

    What is the typical rating that verified Business travelers' have given to Novotel Sydney Parramatta?

    Verified business travelers that have stayed at this property have given Novotel Sydney Parramatta an average rating of 7.2. You can look up more detailed customer evaluations and responses by filtering for a specific type of verified travelers down in the review section.

    What is the average rating that verified Families with older children have given to Novotel Sydney Parramatta?

    Verified families with older children that have stayed at this property have given Novotel Sydney Parramatta an average rating of 7.9. You can look into more descriptive customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

    What dining places are in close proximty of Novotel Sydney Parramatta?

    Novotel Sydney Parramatta’s neighborhood is Parramatta which consists of popular restaurants such as Armani Restaurant, Commercial Hotel, and Pho Pasteur.

    Is breakfast offered at Novotel Sydney Parramatta?

    Wake up to an excellent continental breakfast at Novotel Sydney Parramatta. Customers can enjoy breakfast offered with an additional charge of 28 AUD for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the property.

    See map

    Explore the neighborhood

    What people love about Novotel Sydney Parramatta

    • 7.6

      Very good
      Cleanliness

      "For business traveler it is essential to come back to a room that has been cleaned daily."

      Shahnawaz

      |

      April 18, 2022

    • 7.6

      Very good
      Staff 

      "Its an older hotel in need of renovation, staff are brilliant and rooms are clean"

      Meutia

      |

      April 12, 2022

    • 10

      Exceptional
      Location

      "Great location"

      Wayne

      |

      May 18, 2023

    Overall rating:

    7.8

    Very good
    2,527 reviews
    Cleanliness
    7.8
    Facilities
    7.3
    Location
    8.3
    Read all reviews >
    What travelers say they love:
    Great location and staff were very friendly and helpful .
    Jan from Australia
    Family with older children
    More about Novotel Sydney Parramatta

    More about Novotel Sydney Parramatta

    Novotel Sydney Parramatta

    When you are looking for comfortable and convenient accommodations in Sydney, make Novotel Sydney Parramatta your home away from home. A stay at Novotel Sydney Parramatta ensures an easy access to the lively city and all of its wonders.
    Take advantage of a wealth of unrivaled services and amenities at Novotel Sydney Parramatta. Stay connected throughout your stay with free internet access provided. Your explorations of Sydney can be assisted with taxi and car hire services available. Parking is provided for guests by the hotel.
    You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Novotel Sydney Parramatta. In-room conveniences such as room service and daily housekeeping will make staying in a great choice.
    The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
    Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The hotel's in-room entertainment is second to none, with television, in-room video streaming and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator, a coffee or tea maker, instant coffee, instant tea and mini bar are available in some select rooms.
    You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


    Dining and things to do

    Wake up with no worries at Novotel Sydney Parramatta, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
    Throughout the day, you can enjoy the activities offered at Novotel Sydney Parramatta. Warm up at the end of the day with a visit to the hot tub, spa and sauna. The many offerings at Novotel Sydney Parramatta ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.
    You won't need to go far to experience fun water sports, with the convenience of water park provided. No need to go anywhere after dinner -- play with friends or family at the games room.


    Around the property

    Venture outside the hotel and explore Sydney. Learn about the city's art history with a day at The Rocks located 19.5 km away, where you can see collections by famous artists.

    Show less

    Amenities and facilities

    Very good
    Facilities

    7.3

    Most talked about facilities

    Housekeeping

    18 mentions

    Breakfast

    15 mentions

    Food & Dining

    7 mentions

    Internet

    5 mentions

    Languages spoken
    • English
    Accessibility
    • Wheelchair accessible
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Internet services
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Fitness center
    • Game room
    • Hot tub
    • Sauna
    • Spa
    • Spa/sauna
    • Steamroom
    • Swimming pool [outdoor]
    • Tours
    • Water park
    Cleanliness and safety
    • Anti-viral cleaning products
    • Body thermometer
    • Breakfast in room
    • Breakfast takeaway service
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • Face coverings on staff
    • First aid kit
    • Free face masks
    • Guest rooms seal after sanitization
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Hygiene certification
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Professional-grade sanitizing services
    • Protective screens in common areas
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Shared stationery removed
    • Staff trained in safety protocol
    • Temperature check for guests and staff
    Dining, drinking, and snacking
    • Alternative meal arrangement
    • Bar
    • Breakfast [continental]
    • Breakfast service
    • Coffee shop
    • Kitchen
    • Restaurants
    • Room service
    Services and conveniences
    • Air conditioning in public area
    • Concierge
    • Contactless check-in/out
    • Currency exchange
    • Daily housekeeping
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Food delivery
    • Heating in public area
    • Invoice provided
    • Ironing service
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Postal service
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area
    • Xerox/fax in business center
    For the kids
    • Family room
    • Kids meal
    Land sports
    • Golf course (within 3 km)
    Access
    • CCTV in common areas
    • CCTV outside property
    • Check-in/out [express]
    • Check-in [24-hour]
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Safety/security feature
    • Security [24-hour]
    • Smoke alarms
    Getting around
    • Car park [charges apply]
    • Car park [on-site]
    • Rental car
    • Taxi service
    Available in all rooms
    • Accessible by elevator
    • Air conditioning
    • Air purifier
    • Alarm clock
    • Bathtub
    • Carpeting
    • Closet
    • Coffee/tea maker
    • Daily housekeeping
    • Desk
    • Electric kettle
    • Free bottled water
    • Hair dryer
    • Individual air conditioning
    • In-room safe box
    • Ironing facilities
    • LAN Internet in room [charges apply]
    • Linens
    • Mini bar
    • Non-smoking
    • Private bathroom
    • Radio
    • Refrigerator
    • Safety/security feature
    • Satellite/cable channels
    • Shower
    • Sleep comfort items
    • Smoke detector
    • Telephone
    • Toiletries
    • Towels
    • Trash cans
    • Wake-up service
    • Wi-Fi [charges apply]
    • Wi-Fi [free]
    • Wine glasses

    Food and dining

    Breakfast options
    • Continental
    • Full English/Irish
    Restaurants on site
    350 Restaurant & Lounge
    • Cuisine: Asian, Australian
    • Menu: Buffet

    Location

    350 Church Street, Parramatta, Sydney, Australia, 2150
    Excellent
    Location

    8.3

    Airports
    • Bankstown Airport (BWU)
      12.6 km 26 min drive
    • Sydney Airport (SYD)
      21.3 km 42 min drive
    Public transportation
    • Parramatta Railway Station
      830 m 12 min walk
    • Harris Park Railway Station
      1.5 km 7 min drive
    Hospital or clinic
    • Plus Medical Clinic
      160 m
    Convenience store
    • 7 Eleven
      410 m 5 min drive
    Cash withdrawal
    • ATM
      270 m 3 min walk

    What's nearby

    Popular landmarks
    • Sea Life Sydney Aquarium
      19.4 km
    • Darling Harbour
      19.4 km
    • Sydney Harbour Bridge
      19.5 km
    • The Rocks
      19.6 km
    • Queen Victoria Building (QVB)
      19.8 km
    • Sydney Opera House
      20.1 km
    • The Opera House to the Botanic Gardens Walk
      20.1 km
    • Royal Botanic Garden Sydney
      20.4 km
    • Manly Beach
      26.2 km
    • Bondi Beach
      26.5 km
    Nearby landmarks
    • Parramatta Heritage & Visitors Information Centre
      50 m
    • Riverside Theatres
      100 m
    • Prince Alfred Square
      150 m
    • Plus Medical Clinic
      160 m
    • Parramatta Medical Centre
      200 m
    • Eat Street Carpark
      320 m
    • Shopsmart Wholesale Pharmacy
      390 m
    • Parramatta Skin Cancer Clinic
      390 m
    • Parramatta Dental Surgery
      480 m
    • Childrens Court of NSW
      490 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-2 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib available upon request
    Children 3-15 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 16 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from14:00
    • Check-out until11:00
    Getting around
    • Distance from city center24 km
    • Travel time to airport (minutes)35
    Extras
    • Breakfast charge (unless included in room price)28 AUD
    The property
    • Non-smoking rooms/floorsYes
    • Number of bars/lounges1
    • Number of floors12
    • Number of restaurants1
    • Number of rooms 194
    • Room voltage230
    Parking
    • Daily parking fee20 AUD

    Property announcements

    Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

    In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

    The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

    Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

    Reviews of Novotel Sydney Parramatta from real guests

    Provided by verified guests of Agoda
    7.7
    Cleanliness7.8
    Facilities7.3
    Location8.3
    Room comfort and quality7.5
    Service8.0
    Value for money7.3
    High score for Sydney
    Rating
    9+ Exceptional (61)
    8-9 Excellent (50)
    7-8 Very Good (75)
    6-7 Good (37)
    <6 Below Expectation (53)
    Time of the year
    Mar - May (53)
    Jun - Aug (65)
    Sep - Nov (66)
    Dec - Feb (92)

    Show reviews that mention 

    Showing 276 verified guest comments
    12345
    10.0
    Exceptional
    Shivam from Fiji
    Solo traveler
    Standard Queen Room
    Stayed 2 nights in February 2023

    Exceptional”

    Value for money and great location!!!

    Reviewed February 05, 2023

    See room deals

    10.0
    Exceptional
    ELAINE from Australia
    Business traveler
    Standard Queen Room
    Stayed 4 nights in October 2022

    Best hotel in Parramatta ”

    Good location A lot nice restaurants Morning walk at river

    Reviewed November 02, 2022

    See room deals

    10.0
    Exceptional
    Emmie from Australia
    Solo traveler
    Standard Queen Room
    Stayed 1 night in November 2021

    Great short stay”

    Had everything I needed. Staff were amazing. Room was clean and spacious. Would highly recommend.

    Reviewed November 28, 2021

    See room deals

    10.0
    Exceptional
    kulpreet from Australia
    Couple
    Standard Queen Room
    Stayed 2 nights in December 2022

    Good place”

    Realy good place to visit

    Reviewed January 18, 2023

    See room deals

    10.0
    Exceptional
    Vicki from Australia
    Group
    Standard Twin Room
    Stayed 1 night in June 2020

    Great choice”

    Great location, walking distance to a variety of food outlets and Westfield Parramatta. Parking rate was reasonable. Room prices were below what we would expect to pay. Will stay there again.

    Reviewed June 21, 2020

    See room deals

    Hi Vicki, Thank you for your wonderful comments Look forward to seeing you again Kind regards, Rathish Nair Front Office Manager

    Responded November 25, 2020
    Novotel Sydney Parramatta
    10.0
    Exceptional
    Georgia from Australia
    Couple
    Superior King Room
    Stayed 1 night in February 2022

    Hotel review”

    Absolutely impressed with this hotel!

    Reviewed March 30, 2022

    See room deals

    10.0
    Exceptional
    Vikram from Australia
    Couple
    Superior King Room
    Stayed 1 night in November 2020

    Good Hotel for the price”

    Good hotel. Getting bit old. But value for money

    Reviewed December 21, 2020

    See room deals

    Dear Vikram, Thank you very much for your outstanding ratings regarding your stay at the Novotel Sydney Parramatta. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Kind regards, Rathish Nair

    Responded December 24, 2020
    Novotel Sydney Parramatta
    10.0
    Exceptional
    Jennifer from Australia
    Couple
    Superior King Room
    Stayed 1 night in December 2020

    Exceptional”

    Very clean environment and staff friendly

    Reviewed December 07, 2020

    See room deals

    Dear Jennifer, Thank you very much for your outstanding ratings regarding your stay at the Novotel Sydney Parramatta. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Indeed the rooms in the back are quieter. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rathish Nair Front Office Manager

    Responded December 21, 2020
    Novotel Sydney Parramatta
    9.2
    Exceptional
    Pauline from Australia
    Solo traveler
    Superior King Room
    Stayed 1 night in January 2021

    Exceptional”

    I’ve stayed at this hotel many times . The staff were wonderful. The cafe there is an absolute bonus . It was unfortunate that there was road work Re: tram work been done outside at around 2 am . It was very difficult to sleep . I told the desk staff . They were very understanding and empathetic . It’s just one of those things . I would definitely stay there again , but will make a point of asking to be put in a room at the back of the hotel and not on church street

    Reviewed January 23, 2021

    See room deals

    Hi Pauline, Thank you very much for your outstanding ratings regarding your stay at the Novotel Sydney Parramatta. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am really sorry about the Parramatta Light Rail works. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rathish Nair Front Office Manager

    Responded February 06, 2021
    Novotel Sydney Parramatta
    8.4
    Excellent
    Saymour from Philippines
    Family with young children
    Superior King Room
    Stayed 6 nights in December 2022

    Best spot in Parramatta ”

    The staff are very friendly and accommodating! very much willing to make your stay comfortable. Travelled with my 2 children and getting around town was easy. transportation was a breeze and food and restaurant was very nearby. The shopping mall was 7-10 minutes walk.

    Reviewed January 17, 2023

    See room deals

    9.2
    Exceptional
    deirdre from Australia
    Group
    Superior King Room
    Stayed 2 nights in April 2021

    Parramatta Novotel a diners delight ”

    Perfectly located on church st in walking distance to all the best restaurants the Novotel has comfortable beds , clean and tidy with a good breakfast available .

    Reviewed April 19, 2021

    See room deals

    8.4
    Excellent
    Hemara from Australia
    Couple
    Superior King Room
    Stayed 1 night in September 2022

    Great location! Room was overpriced & underwhelming ”

    The location was fantastic. The room itself was small. The ensuite had a small combined bath/shower. However the bath wasn’t bigger enough to actually have a bath, which was pointless. The super king size bed was comfortable. There were some cob webs on the ceiling & being on level 1, we could hear the cars & people walking by. The staff were friendly but a bit slow in bring us new batteries for the tv remote control & extra pillow. Overall I believe the cost of the room was overpriced & we basically paid good money for the luxury of location.

    Reviewed September 25, 2022

    See room deals

    10.0
    Exceptional
    martin from United Kingdom
    Business traveler
    Standard Queen Room
    Stayed 4 nights in December 2020

    Good all round”

    Nice pool & gym

    Reviewed December 16, 2020

    See room deals

    Dear Martin, Thank you very much for your outstanding ratings regarding your stay at the Novotel Sydney Parramatta. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Kind regards, Rathish Nair

    Responded December 24, 2020
    Novotel Sydney Parramatta
    8.8
    Excellent
    Stanislav from Japan
    Business traveler
    Standard Queen Room
    Stayed 2 nights in December 2022

    Good hotel”

    Hotel locates at nice location close to the river. Only point to improve is low shower pressure.

    Reviewed December 06, 2022

    See room deals

    8.4
    Excellent
    Bryce from Australia
    Family with young children
    Standard Twin Room
    Stayed 3 nights in November 2020

    Great last minute option. ”

    Novotel had a great sale on which worked well for us, we only paid about 40% of the usual price. I probably wouldn't pay full price for the room as while clean and nice, it was a bit tired. Just beds and bathroom. Staff were generally friendly and helpful. Not enough on the check in desk at peak times. Also had trouble getting a spot in the elevators at certain times which made for quite a wait. Location is good. Can't comment on the food as we didn't eat there.

    Reviewed December 01, 2020

    See room deals

    Dear Bryce, Thank you for taking the time to tell us about your experience at the Novotel Sydney Parramatta. I am sorry that your experience did not meet your expectations with the room, it was recently refurbished. We are looking at renovating our bathrooms in the future. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rathish Nair Front Office Manager

    Responded December 24, 2020
    Novotel Sydney Parramatta
    8.8
    Excellent
    Petar from Australia
    Business traveler
    Standard Twin Room
    Stayed 2 nights in February 2020

    A Little Weary”

    Great location but hotel is starting to get a bit weary, needs a freshen up. Corridors were a little dank, room was ok, more than adequate. Breakfast was fine, good choices. Parking was $20.00 per night, great for a Sydney hotel. Overall, for the money your pay, its a great hotel.

    Reviewed February 14, 2020

    See room deals

    Hi Petar, Thank you for your wonderful comments Look forward to seeing you again Kind regards, Rathish Nair Front Office Manager

    Responded November 25, 2020
    Novotel Sydney Parramatta
    8.8
    Excellent
    Joanne from Australia
    Family with teens
    Standard Twin Room
    Stayed 2 nights in April 2021

    Central location”

    Close to shops, restaurants and sports statium. Only issue was when the cleaner knocked and walked straight into the room

    Reviewed April 24, 2021

    See room deals

    8.4
    Excellent
    Paul from Australia
    Couple
    Superior King Room
    Stayed 1 night in December 2020

    novotel parramatta”

    good hotel quite clean however is hard to get to with the road works and entering the parking lot is a killer good breakfast and good bar unfortunately there is no cable tv

    Reviewed December 05, 2020

    See room deals

    9.2
    Exceptional
    Jaiye from Australia
    Couple
    Standard Twin Room
    Stayed 1 night in October 2020

    Novotel”

    Good value for money

    Reviewed October 22, 2020

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    Dear Jaiye Thank you very much for your outstanding ratings regarding your stay at the Novotel Sydney Parramatta. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rathish Nair Front Office Manager

    Responded November 25, 2020
    Novotel Sydney Parramatta
    7.2
    Very good
    Dylan from Australia
    Group
    Standard Twin Room
    Stayed 2 nights in January 2023

    It's okay but Accor is to blame”

    Any hotel owned by Accor is expected to be lack luster on cleaning as accor are cheapskates that cut workers hours and pay minimum wage across the board and then charge top dollar for budget hotels. Beside that fact, the staff were lovely, cleanliness wasn't great but it's not their fault as they have limited time thanks to accors poor business operations. Would I visit here again? Probably not only due to the fact you could find a room for half the price quite easily that offer same quality.

    Reviewed January 09, 2023

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