Novotel Tangerang Hotel
Superior Double Room Novotel Tangerang Hotel
Kid’s club Novotel Tangerang Hotel
Lobby Novotel Tangerang Hotel
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8.3
Excellent
/10
(552 reviews)See what guests said
See map
8.2
Excellent
Location rating score
Excellent location
Parking
FREE
  • Bale Kota Mall500 m
  • Tang City1.16 km
  • TangCity Mall1.24 km
  • Tanjung Kait Shop1.55 km
  • Tangerang Railway Station1.58 km
  • Benteng Stadium1.61 km
  • Museum Benteng Heritage1.77 km
  • Al-AZhom Mosque1.93 km
  • Mayapada Hospital1.95 km
  • Batu Ceper Railway Station3.01 km
  • Free Wi-Fi

    Novotel Tangerang Hotel

    Tangcity superblock Jl Jenderal Sudirman No 01, Cikokol, Banten, Tangerang City Center, Tangerang, Indonesia, 15117 - See map
    "Together with a mall that had great places for coffee."
    Geary - October 10, 2016
    Exceptional reputation
    Recommended by 93% of guests
    Excellent cleanliness
    8.6 rating for cleanliness
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Sauna

    • Air conditioning

    • Daily housekeeping

    Property ranking|Compared to 1,647 Tangerang properties
    See all rankings
    Cleanliness score
    8.6/10
    Room comfort score
    8.4/10
    Couples review score
    8.5/10
    Review score - United States
    9.0/10
    Better than
    99
    %
    of Tangerang properties
    Better than
    99
    %
    of Tangerang properties
    Better than
    99
    %
    of Tangerang properties
    Better than
    99
    %
    of Tangerang properties
    Value for money8.1
    Distance to city center3.8 km
    Location rating8.2
    Nearest airportSoekarno-Hatta International Airport (CGK)
    Distance to airport8.1 km

    Rooms available at Novotel Tangerang Hotel

    8.4
    Excellent
    Room comfort & quality
    Executive
    Executive
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Executive 2 Single Beds
    Executive 2 Single Beds
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 2 single beds
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    Executive Suite
    Executive Suite
    ...
    • Room size: 64 m²/689 ft²
    • 2 bathrooms
    • 1 double bed
    Enter dates to see prices
    Superior 2 Single Beds
    Superior 2 Single Beds
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Superior
    Superior
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Executive Suite
    Executive Suite
    ...
    • Room size: 40 m²/431 ft²
    • Shower
    Enter dates to see prices
    Executive Twin Room
    Executive Twin Room
    ...
    • Room size: 35 m²/377 ft²
    • Shower
    Enter dates to see prices
    Superior Twin Room
    Superior Twin Room
    ...
    • Room size: 25 m²/269 ft²
    • Shower
    Enter dates to see prices
    Superior Double Room
    Superior Double Room
    ...
    • Room size: 25 m²/269 ft²
    • Shower
    Enter dates to see prices
    Executive Double Room
    Executive Double Room
    ...
    • Room size: 35 m²/377 ft²
    • Shower
    Enter dates to see prices

    What people love about Novotel Tangerang Hotel

    • 7.6
      Very good
      Location

      "Good hotel good location"

      soegiono

      |

      December 18, 2018

    • 8.0
      Very good

      "Will stay here again."

      Kiki

      |

      January 14, 2016

    • 8.8
      Excellent
      Location

      "There are golf courses nearby so the location is convenient for us."

      JAAFAR

      |

      May 6, 2017

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    More about Novotel Tangerang Hotel

    More about Novotel Tangerang Hotel

    6.0
    Review score

    "Staff are friendly and helpful."

    YUNG-YI

    |

    October 25, 2018

    An overview

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    What they offer

    8.8
    Excellent

    "It was a pleasant stay."

    Zessi

    |

    November 19, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Novotel Tangerang Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (552)Booking.com Reviews (352)
    8.3
    /
    10
    Cleanliness8.6
    Facilities8.4
    Location8.2
    Room comfort and quality8.4
    Service8.3
    Value for money8.1
    Rating
    9+ Exceptional (97)
    8-9 Excellent (53)
    7-8 Very Good (122)
    6-7 Good (26)
    <6 Below Expectation (25)
    Time of the year
    Mar - May (71)
    Jun - Aug (81)
    Sep - Nov (68)
    Dec - Feb (103)
    All guests (552)
    All room types
    All languages

    Show reviews that mention 

    Showing 323 verified guest comments
    12345
    9.2
    Exceptional
    Indrianis from Qatar
    Couple
    Superior
    Stayed 3 nights in May 2019

    Exceptional”

    I always stay in Novotel Tangcity. It was always pleasant. The staffs were friendly and helpful. The location is next to a mall. Easy to find food and groceries. The cleanliness of the hotel and the room were very good. They kept topping up the amenities and whenever you request anything, housekeeping team bring them immediately. I will recommend Novotel Tangcity to my family and friends.

    Reviewed June 05, 2019
    8.8
    Excellent
    Syafiq from Singapore
    Business traveler
    Superior
    Stayed 1 night in May 2019

    Would only stay here if I need to”

    Friendly, well trained staff but poor communications between departments ensures that your request is no delivered on. Spa is closed on Sundays, they will send the therapist to your room instead. How inappropriate is that, must as well I just pay a discounted price since I’m only paying for the service and not the facility. Property has several defects, there are even leaks in the lobby from poor construction materials being used.

    Reviewed May 05, 2019
    10.0
    Exceptional
    Hitesh from Indonesia
    Family with young children
    Executive Suite
    Stayed 2 nights in June 2019

    Simply Amazing ”

    Checking in was a breeze... The staff were super friendly.. Rooms were spotless and well cleant.. Buffet Breakfast menu was changed daily and we were spoilt for choice. Gym and pool were clean and well maintained. See you again novotel

    Reviewed June 07, 2019
    8.8
    Excellent
    Zessi from Indonesia
    Group
    Superior
    Stayed 1 night in November 2018

    Spacious bed!”

    It was a pleasant stay. The room is huge with its spacious double bed that I think 3 persons could sleep on there comfortably. It's next to mall, which is an advantage if you stay with children. Downside: it might be hard to get a car park.

    Reviewed November 19, 2018
    8.8
    Excellent
    CHEONG from Singapore
    Family with young children
    Executive
    Stayed 1 night in January 2019

    Good Location”

    Good location and clean.

    Reviewed May 27, 2019
    9.2
    Exceptional
    CHEONG from Singapore
    Family with young children
    Executive
    Stayed 1 night in March 2019

    Good location”

    Good location besides shopping mall with lot of food choices.

    Reviewed May 27, 2019
    8.0
    Excellent
    Seet from Singapore
    Business traveler
    Superior
    Stayed 2 nights in April 2018

    Very good”

    First time stay in this hotel, really feel good. Everything is satisfactory, except WiFi network in room, not well coverage. This is as same as Novotel Mannga Dau, which I usually stay. Anyway, will stay in this hotel again on my next business in early May.

    Reviewed April 10, 2018
    8.4
    Excellent
    weimin from United States
    Business traveler
    Superior
    Stayed 1 night in January 2018

    Excellent”

    Good business and leisure hotel, with good facilities, such as gym, spa and massage. I only used Gym. Which is very good for a hotel of this size. It is right next to a large mall with ample restaurants and shops to distract you.

    Reviewed January 25, 2018
    9.2
    Exceptional
    Prameshwari from Indonesia
    Family with young children
    Superior
    Stayed 2 nights in December 2017

    The staff were trully amazing”

    We were stay there for New Year eve so the hotel were full with so many family with young children. We are ready to meet just so-so hospitality or some tired face from the staff, but instead they still gave us awesome one . LOVE EM!

    Reviewed January 02, 2018

    Dear Prameshwari, Greetings from Novotel Tangerang! Thank you for your kind review regarding your stay with Novotel Tangerang. We are glad to hear that you were satisfied with the services given by our staff. We hope to welcome you back with a better service at Novotel Tangerang in the near future. Regards, Windiarto General Manager

    Responded January 05, 2018
    Novotel Tangerang Hotel
    8.0
    Excellent
    Lawrence from Singapore
    Business traveler
    Superior
    Stayed 2 nights in September 2017

    Good Hotel and staff”

    Hotel is near to offices that I have to visit in Tangerang. Staff manning check-in and breakfast was fantastic. Courteous and helpful. Check out was not that great. Maybe she have a bad day. Room is good size and clean. No complains.

    Reviewed September 30, 2017
    8.0
    Excellent
    Tranquilino from Philippines
    Business traveler
    Superior
    Stayed 2 nights in February 2015

    Perfect City Hotel”

    Food, location and swimming pool,bar

    The hotel is perfect as it is integrated to the biggest city mall. The mall offers varieties of food and shops for your convenience. The hotel room are small but perfectly design. The hotel offers massage and nice pool. Easy to get taxi.

    Reviewed April 06, 2015
    8.7
    Excellent
    Nelson from Malaysia
    Business traveler
    Superior 2 Single Beds
    Stayed 1 night in March 2015

    4 Star Convenient Hotel”

    Nice Location. Shopping. Accessible to airport.

    My chose to stay in Tangerang area as I needed to go to the airport the next day. Novotel Tangerang Hotel looks like a clean new hotel. The staff gave a good first impression with good service throughout. It is located on top of a shopping mall - where I had late lunch and managed to grab a few batik shirts - more like impulsive shopping. I picked Novotel Tangerang Hotel over another slightly cheaper airport hotel recommended to me as it had a bar as opposed to the alcohol-free policy of the other hotel.

    Reviewed March 17, 2015
    9.0
    Exceptional
    Sahan from Sri Lanka
    Couple
    Superior
    Stayed 2 nights in December 2014

    New, Clean and Convenient ”

    New, Clean and Convenient

    This is a new hotel, clean and relatively large rooms, good service, friendly staff, the hotel is attached to the TangCity Mall plenty of restaurants in the vicinity as well. Away from Jakarta, highly satisfied with the stay!

    Reviewed December 30, 2014
    9.2
    Exceptional
    Andri from Indonesia
    Business traveler
    Superior 2 Single Beds
    Stayed 1 night in April 2019

    Great Hotel! Superb location!”

    Great location which is next to mall and about 30 mins drive to the airport. beautiful swimming pool! Definitely will come back here soon!

    Reviewed April 15, 2019
    8.0
    Excellent
    Seet from Singapore
    Solo traveler
    Superior
    Stayed 1 night in February 2019

    Very good”

    The dishes for breakfast is very limited.

    Reviewed March 01, 2019
    8.0
    Excellent
    Seet from Singapore
    Business traveler
    Superior
    Stayed 1 night in February 2019

    Very good”

    Need to improve the choice of breakfast, very limited dishes.

    Reviewed March 01, 2019
    6.0
    JUDY from Indonesia
    Group
    Superior 2 Single Beds
    Stayed 1 night in February 2019

    City hotel”

    Variety food breakfast.

    Reviewed April 22, 2019

    Dear Judy, Warm Greetings from Novotel Tangerang! Thank you for sharing your experience with us. Your feedback is very valuable for us. We will use it to continuously improve the quality of our service and facilities. We hope that you will enjoy a better experience around on your next visit. Looking forward to welcoming you back in the near future. Regards, Windiarto General Manager

    Responded September 06, 2019
    Novotel Tangerang Hotel
    6.0
    JUDY from Indonesia
    Group
    Superior 2 Single Beds
    Stayed 1 night in February 2019

    City hotel”

    Variety food breakfast

    Reviewed April 22, 2019

    Dear Judy, Greetings from Novotel Tangerang! Thank you for sharing your experience with us. We really appreciate it and will use it to continuously improve the quality of our service and facilities. We hope that you will give us another chance to turn your experience around on your next visit. Looking forward to welcoming you back in the near future. Regards, Windiarto General Manager

    Responded September 06, 2019
    Novotel Tangerang Hotel
    8.0
    Excellent
    Seet from Singapore
    Business traveler
    Executive
    Stayed 1 night in September 2018

    Best Hotel in Tangerang Area”

    Stay in this hotel a few times, feeling good. Will continuous stay here for future visit.

    Reviewed September 21, 2018
    6.8
    Good
    BAHA from India
    Solo traveler
    Superior 2 Single Beds
    Stayed 1 night in July 2018

    Can’t watch the World Cup football ”

    Very slow in check in . Bad thing is I want to watch World Cup football match at my room , but they block those channels in all rooms & only telecast in the restaurant as insist every body to go to the restaurant to watch football by orders some food .., very bad thinking .., already paid high amount for the room , even in Indonesia the World Cup foot ball was telecast at Transtv for free ..,even from small shop can watch football. But this kind of big hotel block the football channel at room and want to make more money by screening the foot ball match only at restaurant.., bad manner

    Reviewed July 19, 2018
    12345
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    Novotel Tangerang Hotel
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    • Excellent location
    • Tang City
    • Tangerang Railway Station is within 1.58 km