"The hotel is clean, breakfast is nice too."
October 27, 2018
110 meters to public transportation
Room service [24-hour]
|Value for money||7.3|
|Nearest airport||Toronto / Buttonville Municipal Airport (YKZ)|
|Distance to airport||11.3 km|
"Plenty of dining options around the area within walking distance."
June 22, 2017
"Great sleep comfortable beds and linens"
July 23, 2017
"Hotel is located close to down town area and has an easy acc..."
July 11, 2018
The modern high-rise hotel features 216 tastefully-designed guestrooms and is conveniently connected to the North York Subway. The Novotel North York Hotel is located 20km from the Toronto international Airport. It is very close to Highway 401, which allows for quick and easy access throughout the city. It also has indoor access to the subway station and a shopping mall. Situated between Sheppard and Yonge, the surrounding area is filled with many exclusive shopping boutiques, restaurants, nightclubs and entertainment outlets. The on site restaurant serves a variety of international cuisine. The 3 star hotel is an ideal destination for travelers seeking modern accommodation with easy access throughout Toronto.
"The location is very convenient and it is close to the subwa..."
November 27, 2016
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-15 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 16 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
They gave us free upgrades in room category and offered complementary breakfast as extras. The rooms and clean but the corridors are dim. Nice property in nice location
Clean and good location”
The hotel is located right above subway - North York, there are many eateries around the area. The subway takes about 30 minutes to go downtown - UP station. The hotel is clean, breakfast is nice too.
Poor customer service when called the front desk with concerns. Shower/tub wasn't draining and bathroom faucet was leaking on the counter top. Was surprised that no one had reported it or housekeeping noticed this. Where was the sheet for the beds? Double beds??? Really need queen beds and a microwave in the room.
Hotel is located close to down town area and has an easy access to many visiting spots in down town area
Great sleep comfortable beds and linens
Conveniently located but facilities can be improved”
This hotel is conveniently located above a subway station. Plenty of dining options around the area within walking distance. However, the desk lamp in our room did not work, and one of the elevators would halt in the middle of the ride. Breakfast buffet was good, but the waiter would not accept my signature until I add tips. I am not sure if adding tips for a buffet is a normal practice in Canada.
decent stay. nothing extravagant ”
neat and clean place. but felt uncomfortable staying there
good location,nice staff”
The location is very convenient and it is close to the subway station. There are some good restaurants around the area.
Booked through agoda where the confirmation says rate includes all taxes but the hotel charged me again for the local tax. When raising the issue to my checkout counter, he said he cannot help with it and suggest to charging me the rate + tax first and return later if he proves my confirmation is 'real.' I refused. Eventually an experienced manager came and quickly helped solving our problem though it delayed our schedule and it wasn't an ideal way to start a day.
room okay. service can not compared with novotel bkk. executive is far away from bkk. price same.”
I thought all novotel are the same standard. May be the same price but your service is quit different. Now I know. Will keep bkk as my hotel. Rest of the world I will look different. Maybe you can look what bkk offer for executive and what Toronto do. Keep bkk airport novotel and remove Toronto.
6 nights at novotel”
Expensive to make a local call. One dollar each local call. International call is very expensive too. Good location but service was average.
It was nice to stay, lacation and traffic is very good.
Pleasant. Polite staff, clean rooms, my stay was perfectly fine.
Good location; good service”
We normally stay here when we're visiting Toronto and generally we have a pleasant stay. This time, we were woken by a party on our floor at 3:00 AM and our night's sleep was ruined. The next morning we were compnesated with free breakfast and parking.
not sure what you are asking in this section.”
I had the best sleep while at the Novotel. I don't usually have a good sleep while staying at hotels, but I have been to Novotel North York a few times for business trips and I have always had the best service ever.
Very Friendly Cleaning Staff”
Cleaning staff are friendly and made me feel welcome.
직원분들도 친절하고 좋았어요 위치도 괜찮고용
호텔과 연결된 쇼핑몰 지하철 이용하기 좋았다
직원(David )이 매우 불친절하여 매우 불쾌했음.”
법인카드에 예약자 이름이 없다면서 디파짖만 결재 한다고 해놓고 50불 결재함 방에 올라왔는데 디파짖 결재 후 약 8분이 지나서 객실비용 개인카드로 결재되었음. 이에 대해 아무런 설명도 없었고 이상하다 생가되어 다시 프론트에 내려가 이에 대해 다른 디그연에게 문의했을때 법인카드에 예약자 명이 없어서 개인카드로 결재됨을 확인했고 확인하는 중에 처음 결재한 직원이 옆에 직원과 속사이듯 여러차례 이야기 하고 곁눈질과 치켸세우면서 처다보는 눈빛이 매우 불쾌했음
Novotel Toronto North York Hotel